22525 Hex Flange Lock Nut May Break – 2023 IC Bus CE, EV, & RE

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November 23, 2022 NHTSA CAMPAIGN NUMBER: 22V870000

Hex Flange Lock Nut May Break

Broken hex flange lock nuts may cause a loss of tension, leading to steering instability, and increasing the risk of a crash.

 

NHTSA Campaign Number: 22V870

Manufacturer NavistareBay, Inc.

Components SUSPENSION, STEERING

Potential Number of Units Affected 5,645

 

Summary

NavistareBay, Inc. (NavistareBay) is recalling certain 2023 IC CE, EV, and RE vehicles. The hex flange lock nuts, used in the suspension and steering joints, were improperly heat treated and may break.

 

Remedy

Dealers will replace the hex flange lock nuts as necessary, free of charge. Owner notification letters are expected to be mailed January 20, 2023. Owners may contact NavistareBay’s customer service at 1-800-448-7825. NavistareBay’s number for this recall is 22525.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


Chronology :

  • 08/16/2022 โ€“ NavistareBay Supplier Quality communicates the concerns of certain hex flange lock nuts stripping at time of vehicle assembly.
  • 08/26/2022 โ€“ NavistareBay quarantines all vehicles at all assembly plants.
  • 09/14/2022 โ€“ NavistareBay Supplier Quality and Compliance meet with Engineering to discuss the issue and Engineering initiates investigation to determine full use of certain hex flange lock nuts.
  • 09/22/2022 through 11/02/2022 โ€“ NavistareBay performs multiple tests to certain hex flange lock nuts returned to NavistareBay.
  • 11/04/2022 โ€“ NavistareBay initiates risk assessment on over 300 features.
  • 11/16/2022 โ€“ NavistareBay completes its risk assessment and determines the impact to all InternationaleBay and IC Bus vehicles
  • 11/17/2022 โ€“ NavistareBay finalizes the suspect population.
  • 11/18/2022 โ€“ NavistareBay declares a Safety Recall. As of this time no warranty claims or field failures have occurred in the suspect population.

 


3 Affected Products

Vehicles

MAKEMODELYEAR
IC BUSCE2023
IC BUSEV2023
IC BUSRE2023

 


8 Associated Documents

Defect Notice 573 Report

RCLRPT-22V870-6578.PDF 215.85KB

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Recall Acknowledgement

RCAK-22V870-2240.pdf 645.776KB

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Remedy Instructions and TSB

RCRIT-22V870-9649.pdf 171.048KB

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Remedy Instructions and TSB

RCRIT-22V870-6162.pdf 149.007KB

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Remedy Instructions and TSB

RCRIT-22V870-6990.pdf 162.719KB

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Remedy Instructions and TSB

RCRIT-22V870-3763.pdf 159.759KB

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Remedy Instructions and TSB

RCRIT-22V870-5564.pdf 168.254KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-22V870-0759.pdf 42.91KB

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Latest Recalls Documents

 


 

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Last update on 2025-04-17 / Affiliate links / Images from Amazon Product Advertising API


 

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