โThis site contains affiliate links for which OEMDTC may be compensatedโ |
November 23, 2022 NHTSA CAMPAIGN NUMBER: 22V870000
Broken hex flange lock nuts may cause a loss of tension, leading to steering instability, and increasing the risk of a crash.
NHTSA Campaign Number: 22V870
Manufacturer Navistar, Inc.
Components SUSPENSION, STEERING
Potential Number of Units Affected 5,645
Summary
Navistar, Inc. (Navistar
) is recalling certain 2023 IC CE, EV, and RE vehicles. The hex flange lock nuts, used in the suspension and steering joints, were improperly heat treated and may break.
Remedy
Dealers will replace the hex flange lock nuts as necessary, free of charge. Owner notification letters are expected to be mailed January 20, 2023. Owners may contact Navistar’s customer service at 1-800-448-7825. Navistar
’s number for this recall is 22525.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Chronology :
- 08/16/2022 โ Navistar
Supplier Quality communicates the concerns of certain hex flange lock nuts stripping at time of vehicle assembly.
- 08/26/2022 โ Navistar
quarantines all vehicles at all assembly plants.
- 09/14/2022 โ Navistar
Supplier Quality and Compliance meet with Engineering to discuss the issue and Engineering initiates investigation to determine full use of certain hex flange lock nuts.
- 09/22/2022 through 11/02/2022 โ Navistar
performs multiple tests to certain hex flange lock nuts returned to Navistar
.
- 11/04/2022 โ Navistar
initiates risk assessment on over 300 features.
- 11/16/2022 โ Navistar
completes its risk assessment and determines the impact to all International
and IC Bus vehicles
- 11/17/2022 โ Navistar
finalizes the suspect population.
- 11/18/2022 โ Navistar
declares a Safety Recall. As of this time no warranty claims or field failures have occurred in the suspect population.
3 Affected Products
Vehicles
MAKE | MODEL | YEAR |
IC BUS | CE | 2023 |
IC BUS | EV | 2023 |
IC BUS | RE | 2023 |
8 Associated Documents
Defect Notice 573 Report
RCLRPT-22V870-6578.PDF 215.85KB
Recall Acknowledgement
RCAK-22V870-2240.pdf 645.776KB
Remedy Instructions and TSB
RCRIT-22V870-9649.pdf 171.048KB
Remedy Instructions and TSB
RCRIT-22V870-6162.pdf 149.007KB
Remedy Instructions and TSB
RCRIT-22V870-6990.pdf 162.719KB
Remedy Instructions and TSB
RCRIT-22V870-3763.pdf 159.759KB
Remedy Instructions and TSB
RCRIT-22V870-5564.pdf 168.254KB
ISSUED Owner Notification Letter(Part 577)
Latest Recalls Documents
- Diameter: 5/8"
- Material: Steel
- Finish: Yellow Zinc
- Head Style: Hex Washer (15/16" Wrench)
- Thread Type: 11 (Coarse)
- [DIMENSIONS] Type: serrated flange nuts; Standard: ANSIB18.2.2; Material: 18-8 (A2, 304) Stainless Steel; Dimensions: 5/16"-18; Quantity: 30 pcs.
- [MATERIAL] 100% Made of high quality 304 stainless steel (also known as 18-8 or A2 stainless steel), they have good corrosion resistance, rust resistance and high hardness, which provides a longer service life, can be used indoor and outdoor, even in humid environment.
- [FEATURE] Flange works like a washer to distribute the load. Serrations can help grip the material surface and prevent the nuts from loosening due to vibration.
- [APPLICATION] Easy installation for mild vibration environment. Can be used in machinery, electrical appliances, automobile, shipbuilding and etc.
- [NOTE] Small parts included, please keep away from children and pets.
- Zinc plated for corrosion resistance
- Package of 50 pieces
- Hex Socket Drive 7/16"
- Overall Height .231 Inches
- Flange Diameter .582" Inches
- Thread Size: 5/16"(D); Product Name: Hex Flange Nut; Material: Carbon Steel
- Weight: 115g; Package Content: 20pcs x Hex Flange Nut
- Main Color: Light Blue; Height: 7mm/0.28"(Total.Height)
- Hex Size: 13mm/0.5"(Hex.Width); Flange Diameter: 17mm/0.67"
- Grade: 4.8; Thread Count: 24
- Diameter: 3/8"
- Material: Steel
- Finish: Yellow Zinc
- Head Style: Hex Washer (9/16" Wrench)
- Thread Type: 16 (Coarse)
- Size: 1/2" | Wrench Size: 3/4" | Height: 0.437" - 0.458" | Thread: Coarse - 13
- 25 flange prevailing torque hex nuts per bag
- Grade 8, high-strength, heat-treated medium carbon alloy steel
- Yellow zinc plated for corrosion resistance
- ASME B18.2.2
- Product Name : Hex Flange Nut;Fastener Type : Hex Serrated Flange Nut;Thread Diameter : M8/ 5/16"
- Thread Pitch : 1.25mm;Flange Diameter (d1) : 18mm/1";Width Across Corner Size (e) : 14mm/ 9/16"
- Width Across Flat Size (s) : 13mm/ 1/2";Nut Height (m) : 8mm/ 5/16"
- [Stainless Steel]: The nuts are made of high-quality 304 stainless steel, corrosion and rust resistant, suitable for humid environment. This material also has high strength and high hardness, will not be damaged under high pressure, and can be used for a long time.
- [Widely Application]: There is a wide flange at one end of the flange nut, which increases the bearing surface of the nut and is not easy to loosen. It can be used to replace the hexagonal nut and shock-proof gasket. It is widely used in automobiles, motorcycles, generators, home appliances and other projects.
- Diameter: 1/2"
- Material: Steel
- Finish: Yellow Zinc
- Head Style: Hex Washer (3/4" Wrench)
- Thread Type: 13 (Coarse)
- VALUE PACKAGING AND EASY TO USE - This Stainless Flange Nuts package contains 50Pcs , They are ideal for use at home, in the office or at work.
- Product Size - Nuts Diameter: 0.496"; Nuts height: 0.227"; Flange Diameter: 0.582"; Hex Drive Size: 7/16". Please check specfication by picture 2
- RUGGED AND DURABLE - SG TZH Flange Nuts made of high-quality 18-8(304)Stainless Steel๏ผwhich has higher corrosion resistance and anti-rust effect than ordinary nuts, longer service life, not easy to damage, more solid.
- Serrations - Serrations help grip the material surface for easy installation and provide mild vibration resistance.
- INTIMATE SERVICE - SG TZH focus on customer satisfaction, if you have any questions or are not satisfied, you can contact us by email, we will solve all your problems as soon as possible.
- 1.1/2-13 hex flange nut.
- 2.Material: carbon steel, galvanized; colour: silver.
- 3.Size : 1/2-13; thread pitch: 13; screw hole diameter: 1/2 inch.
- 4.Contains: 15 pieces.
- 5.Use: widely used in auto parts industry, electronic communication industry,etc.
SEOCONTENT-START
@~ โก@~RV/CE PROCEDURE JAN 2 0 2023 Compliance Dept 22525 / 22559 JANUARY, 2023 SUBJECT: SAFETY RECALL 22525 Variation 22559 Hex Flange Lock Nut on certain IC Busยฎ RE Series buses built 04/28/2022 thru 08/02/2022. CUSTOMER LETTER NOTE: Customer will receive letter indicating Safety Recall 22525, however the recall card will indicate the required repair remedy variation. The proper remedy variation for a specific VIN can be found on the Internationalยฎ Service Portal8M summary tab under OPEN RECALLS. Print ready (PDF file) copy of the Customer Letter DEFECT DESCRIPTION A specific hex flange lock nut used in several, but not all, steering and/ or suspension locations may have not been properly formed and heat treated to Navistar
specifications and can result in a loss of joint tension as the vehicle ages. A loss of joint tension in these joints may affect vehicle handling and could contribute to a vehicle crash. MODELS INVOLVED This safety recall involves certain IC Busโข RE Series buses built 04/28/2022 thru 08/02/2022. ELIGIBILITY This procedure applies ONLY to vehicles marked in the International
ยฎ Service Portal5M with Safety Recall 22559. Also complete any other open campaigns listed on the Service Portal at this time. PARTS INFORMATION Part Number Part Description Quantity 1675448C1 NUT HEXAGON FLGD LOCKยพ X 16 UNF-2B 10 VEHICLE RECALL 22559 ยฉ 2023 Navistar
, Inc. All rights reserved. All marks are trademarks of their respective owners. 1 SERVICE PROCEDURE WARNING! To prevent personal mJury and / or death, or damage to property, park vehicle on hard flat surface, turn the engine off, set the parking brake and install wheel chocks to prevent the vehicle from moving in either direction. WARNING! To prevent personal injury and / or death, or damage to property, if the vehicle must be raised, do not work under the vehicle supported only by jacks. Jacks can slip or fall over. WARNING! To prevent personal injury and/ or death, always wear safe eye protection when performing vehicle maintenance. 1. Park vehicle on flat surface. 2. Shift transmission to Park or Neutral and set parking brake. 3. Turn vehicle ignition to Key OFF position. 4. Install wheel chocks. 5. Using jack, raise front axle and support vehicle on jack stands. VEHICLE RECALL 22559 ยฉ 2023 Navistar
, Inc. All rights reserved. AU marks are trademarks of their respective owners. 2 Figure 1. Steer Axle Shackle 1. Nut (3) 1 0000476673 WARNING! To prevent personal injury and / or death, or damage to property, if the vehicle must be raised, do not work under the vehicle supported only by jacks. Jacks can slip or fall over. 6. Access nuts (Figure 1, Item 1) securing the front steer axle shackle. NOTE: After installation of each nut, ensure at least one thread is protruding past the top edge of the nut. 7. Remove and replace nuts (Figure 1, Item 1 }. Using a torque wrench, tighten nuts to 330 – 370 lb-ft (450 – 500 Nยทm}. 8. Repeat Steps 6 and 7 for opposite side. VEHICLE RECALL 22559 ยฉ 2023 Navistar
, Inc. All rights reserved. All marks are trademarks of their respective owners. 3 0000476640 Figure 2. TRW
Pitman Arm Nut and Steering Gear Mounting 1 . Pitman arm nut 2. Steering gear nut (3) NOTE: If necessary, rotate steering wheel to allow for access. 9. Access Pitman arm nut (Figure 2, Item 1) securing pinch bolt. NOTE: After installation of each nut, ensure at least one thread is protruding past the top edge of the nut. 10. Remove and replace nut. Using a torque wrench and backup wrench positioned on bolt, tighten nut to 330 – 370 lb-ft (450 – 500 Nยทm). 11. Access three steering gear mounting nuts (Figure 2, Item 2). NOTE: After installation of each nut, ensure at least one thread is protruding past the top edge of the nut. 12. Remove and replace nuts one at a time. Using a torque wrench and backup wrench positioned on bolt, tighten nut to 330 – 370 lb-ft (450 – 500 N-m). VEHICLE RECALL 22559 ยฉ 2023 Navistar
, Inc. All rights reserved. All marks are trademarks of their respective owners. 4 13. Raise vehicle, remove jack stands, and lower vehicle. 14. Remove wheel chocks. END OF SERVICE PROCEDURE LABOR INFORMATION Operation Number Description A40-22559-1 Replace All Affected Hex Flange Lock Nuts CAMPAIGN IDENTIFICATION LABEL Each vehicle corrected in accordance with this campaign must be marked with a CTS-1075 Campaign Identification Label. ยท Complete the label and attach on a clean surface next to the vehicle identification number (VIN) plate. ADMINISTRATIVE / DEALER RESPONSIBILITIES WARRANTY CLAIMS Time 0.8 hr COMPLETED Service Location CGde ‘ Warranty claim expense is to be charged to Warranty. Claims are to be submitted in the normal manner, making reference to Safety Recall 22559. Section 7 of the Warranty Policy and Procedures Manual contains further information related to the submission and processing of AFC / Recall claims. As with all claim submissions, items acquired locally must be submitted in the “Other Charges” tab. The cost of any bulk items (such as a bag of cable tie straps, roll of wire, barrel of oil, or tube of silicone) should be prorated for the cost of the individual pieces/ amount used during each repair. VEHICLE RECALL 22559 ยฉ 2023 Navistar
, Inc. All rfghts reserved. All marks are trademarks of their respective owners. 5 GROUP GROUP – Enter n NOUN – Leave b umber lank ,.;;: +– I – C (CAUSE)- Enter either 1, 2, 3. (See below) 1. Inspected (No repair required). 2. Inspected and repaired. 3. Defective p art from parts stock. – arranty Code) Enter 40. ~ I I WARRANTY – 0/v TYPE PART – En PAD – Enter 1lO ter P for type part causing failure. …;, — UNITED STATES AND POSSESSIONS NOUN C WARR. TP PAO I I l I OOCOC41910 The National Traffic and Motor Vehicle Safety Act, as amended, provides that each vehicle that is subject to a vehicle recall campaign must be adequately repaired within a reasonable time after the owner has tendered it for repair. A failure to adequately repair within 60 days after a tender of a vehicle is prima facie evidence of failure to repair within a reasonable time. If the condition is not adequately repaired within 60 days, the owner may be entitled to replacement with an identical or reasonable equivalent vehicle at no charge, or to a refund of the purchase price less a reasonable allowance for depreciation. Dealers must correct all vehicles subject to this campaign at no charge to the owner, regardless of mileage, age of vehicle, or ownership, from this time forward. Dealers should proceed immediately to make necessary correction to units in inventory. All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery. If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your dealer location. Dealers must make every effort to promptly schedule an appointment with each owner to repair his or her vehicle as soon as possible. However, consistent with the customer notification, dealers are expected to complete the repairs on the mutually agreed upon service date. VEHICLE RECALL 22559 C 2023 Navistar
, Inc. All rights reserved. All marks are trademarks of their respective owners. 6 Dealers involved in the recall process will be furnished a listing of owner names and addresses to enable them to follow up with owners and have the vehicles corrected. Use of this listing must be limited to this campaign because the list may contain information obtained from state motor vehicle registration records, and the use of such motor vehicle registration data for purposes other than this campaign is a violation of law in several states. CANADA Dealers must correct all vehicles subject to this campaign at no charge to the owner, regardless of mileage, age of vehicle, or ownership, from this time forward. Dealers should proceed immediately to make necessary correction to units in inventory. All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery. If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your dealer location. Dealers must make every effort to promptly schedule an appointment with each owner to repair his or her vehicle as soon as possible. However, consistent with the customer notification, dealers are expected to complete the repairs on the mutually agreed upon service date. Dealers involved in the recall process will be furnished a listing of owner names and addresses to enable them to follow up with owners and have the vehicles corrected. Use of this listing must be limited to this campaign because the list may contain information obtained from state motor vehicle registration records, and the use of such motor vehicle registration data for purposes other than this campaign is a violation of law in several states. EXPORT Export Distributors should proceed immediately to make necessary correction to units in inventory. All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery. If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your distributor location. Export Distributors are to submit warranty claims in the usual manner making reference to this recall number. VEHICLE RECALL 22559 ยฉ 2023 Navistar
, Inc. All rights reserved. All marks are trademarks of their respective owners. 7 Export Distributors are expected to provide full cooperation and follow-up with respect to this important subject matter. If you have any questions or peed further assistance, please contact the Regional Service Manager at ydurยทregional office. NAVISTAR
, INC. VEHICLE RECALL 22559 ยฉ 2023 Navistar
, Inc. All rights reserved. All marks are trademarks of their respective owners. 8
**************************************************************************************************************
~~ERV/CE PROCEDURE ยฉ~ โก@โกยฎ . JAN 2 0 2023 22525 I 22556 JANUARY, 2023 SAFETY RECALL 22525 Variation 22556 Hex Flange Lock Nut on certain IC Busยฎ CE Series buses built 02/01/2022 thru 08/17/2022 and certain IC Busยฎ Electric CE Series vehicles built 02/08/2022 thru 02/21/2022. CUSTOMER LETTER NOTE: Customer will receive letter indicating Safety Recall 22525, however the recall card will indicate the required repair remedy variation. The proper remedy variation for a specific VIN can be found on the Internationalยฎ Service Portal5M summary tab under OPEN RECALLS. Print ready (PDF file) copy of the Customer Letter DEFECT DESCRIPTION A specific hex flange lock nut used in several, but not all, steering and/ or suspension locations may have not been properly formed and heat treated to Navistar
’s specifications and can result in a loss of joint tension as the vehicle ages. A loss of joint tension in these joints may affect vehicle handling and could contribute to a vehicle crash. MODELS INVOLVED This safety recall involves certain IC Busยฎ CE Series vehicles built 02/01/2022 thru 08/17/2022 and certain IC Busยฎ Electric CE Series vehicles built 02/08/2022 thru 02/21/2022. ELIGIBILITY This procedure applies ONLY to vehicles marked in the International
ยฎ Service Portal5M with Safety Recall 22556. Also complete any other open campaigns listed on the Service Portal at this time. VEHICLE RECALL 22556 ยฉ 2023 Navistar
, Inc. All rights reserved. All marks are trademarks of their respective owners. 1 PARTS INFORMATION Part Number Part Description Quantity 1675448C1 NUT HEXAGON FLGD LOCK 3/4X16UNF-28 6 SERVICE PROCEDURE WARNING! To prevent personal mJury and / or death, or damage to property, park vehicle on hard flat surface, turn the engine off, set the parking brake and install wheel chocks to prevent the vehicle from moving in either direction. WARNING! To prevent personal injury and / or death, or damage to property, If the vehicle must be raised, do not work under the vehicle supported only by jacks. Jacks can slip or fall over. WARNING! To prevent personal injury and/ or death, always wear safe eye protection when performing vehicle maintenance. 1. Park vehicle on flat surface. 2. Shift transmission to Park or Neutral and set parking brake. 3. Turn vehicle ignition to Key OFF position. 4. Install wheel chocks. 5. Unlatch and open hood. 6. Using jack, raise front axle and support vehicle on jack stands. VEHICLE RECALL 22556 ยฉ 2023 Navistar
, Inc. All rights reserved. All marks are trademarks of their respective owners. 2 1 ———— ~ ,;;…., _______ _ —– – — — (J r,JLe~ 0 …, I Figure 1. Typical Steer Axle Shackle 1. Nut (3) ——~ 0000478673 WARNING! To prevent personal injury and I or death, or damage to property, if the vehicle must be raised, do not work under the vehicle supported only by jacks. Jacks can slip or fall over. 7. Access nuts (Figure 1, Item 1) securing the front steer axle shackle. NOTE: After installation of each nut, ensure at least one thread is protruding past the top edge of the nut. 8. Remove and replace nuts (Figure 1, Item 1 ). Using a torque wrench, tighten nuts to 330 – 370 lb-ft (450 – 500 Nยทm). 9. Repeat Steps 7 and 8 for opposite side. 10. Raise vehicle, remove jack stands, and lower vehicle. VEHICLE RECALL 22556 ยฉ 2023 Navistar
, Inc. All rights reserved. All marks are trademarks of their respective owners. 3 11. Close and latch hood. 12. Remove wheel chocks. END OF SERVICE PROCEDURE LABOR INFORMATION Operation Number Description A40-22556-1 Replace All Affected Hex Flange Lock Nuts CAMPAIGN IDENTIFICATION LABEL Each vehicle corrected in accordance with this campaign must be marked with a CTS-1075 Campaign Identification Label. Complete the label and attach on a clean surface next to the vehicle identification number (VIN) plate. ADMINISTRATIVE / DEALER RESPONSIBILITIES WARRANTY CLAIMS Time 0.6 hr COMPLETED Service Locauon Code ‘ Warranty claim expense is to be charged to Warranty. Claims are to be submitted in the normal manner, making reference to Safety Recall 22556. Section 7 of the Warranty Policy and Procedures Manual contains further information related to the submission and processing of AFC / Recall claims. As with all claim submissions, items acquired locally must be submitted in the ~other Charges” tab. The cost of any bulk items (such as a bag of cable tie straps, roll of wire, barrel of oil, or tube of silicone) should be prorated for the cost of the individual pieces / amount used during each repair. VEHICLE RECALL 22556 0 2023 Navistar
, Inc. All rights reserved. All marks are trademarks of their respective owners. 4 GROUP GROUP – Enter nu mber NOUN – Leave b lank ~ +- I – C {CAUSE)- Ente r either 1, 2, 3. (See below) 1. Inspected (No repair required). 2. Inspected and repaired. 3. Defective part from parts stock. – arranty Code) Enter 40. I I WARRANTY – (W TYPE PART – En PAO – Enter 1)() ter P for type part causing failure. ~ — UNITED STATES AND POSSESSIONS NOUN C WARR. TP PAO I I I I The National Traffic and Motor Vehicle Safety Act, as amended, provides that each vehicle that is subject to a vehicle recall campaign must be adequately repaired within a reasonable time after the owner has tendered it for repair. A failure to adequately repair within 60 days after a tender of a vehicle is prima facie evidence of failure to repair within a reasonable time. If the condition is not adequately repaired within 60 days, the owner may be entitled to replacement with an identical or reasonable equivalent vehicle at no charge, or to a refund of the purchase price less a reasonable allowance for depreciation. Dealers must correct all vehicles subject to this campaign at no charge to the owner, regardless of mileage, age of vehicle, or ownership, from this time forward. Dealers should proceed immediately to make necessary correction to units in inventory. All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery. If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your dealer location. Dealers must make every effort to promptly schedule an appointment with each owner to repair his or her vehicle as soon as possible. However, consistent with the customer notification, dealers are expected to complete the repairs on the mutually agreed upon service date. VEHICLE RECALL 22556 ยฉ 2023 Navistar
, tnc. All rights reserved. All marks are trademarks of their respective owners. 5 Dealers involved in the recall process will be furnished a listing of owner names and addresses to enable them to follow up with owners and have the vehicles corrected. Use of this listing must be limited to this campaign because the list may contain information obtained from state motor vehicle registration records, and the use of such motor vehicle registration data for purposes other than this campaign is a violation of law in several states. CANADA Dealers must correct all vehicles subject to this campaign at no charge to the owner, regardless of mileage, age of vehicle, or ownership, from this time forward. Dealers should proceed immediately to make necessary correction to units in inventory. All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery. If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your dealer location. Dealers must make every effort to promptly schedule an appointment with each owner to repair his or her vehicle as soon as possible. However, consistent with the customer notification, dealers are expected to complete the repairs on the mutually agreed upon service date. Dealers involved in the recall process will be furnished a listing of owner names and addresses to enable them to follow up with owners and have the vehicles corrected. Use of this listing must be limited to this campaign because the list may contain information obtained from state motor vehicle registration records, and the use of such motor vehicle registration data for purposes other than this campaign is a violation of law in several states. EXPORT Export Distributors should proceed immediately to make necessary correction to units in inventory. All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery. If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your distributor location. Export Distributors are to submit warranty claims in the usual manner making reference to this recall number. VEHICLE RECALL 22556 ยฉ 2023 Navistar
, Inc. All rights reserved. All marks are trademarks of their respective owners. 6 Export Distributors are expected to provide full cooperation and follow-up with respect to this important subject matter. If you have any questions or need further assistance, please contact the Regional Service Manager at your regional office. NAVISTAR
, INC. VEHICLE RECALL 22556 ยฉ 2023 Navistar
, fnc. All rights reserved. All marks are trademarks of their respective owners. 7
**************************************************************************************************************
-~~RWCEPROCEDURE ยฉ~ โก@โกยฎ JAN 2 0 2023 22525 I 22557 JANUARY, 2023 CT: SAFETY RECALL 22525 Variation 22557 Hex Flange Lock Nut on certain IC Busยฎ CE Series buses built 02/25/2022 thru 02/28/2022 and certain IC Busยฎ Electric CE Series vehicles built on 02/28/2022. CUSTOMER LETTER NOTE: Customer will receive letter indicating Safety Recall 22525, however the recall card will indicate the required repair remedy variation. The proper remedy variation for a specific VIN can be found on the Internationalยฎ Service Portal5M summary tab under OPEN RECALLS. Print ready (PDF file) copy of the Customer Letter DEFECT DESCRIPTION A specific hex flange lock nut used in several, but not all, steering and I or suspension locations may have not been properly formed and heat treated to Navistar
’s specifications and can result in a loss of joint tension as the vehicle ages. A loss of joint tension in these joints may affect vehicle handling and could contribute to a vehicle crash. MODELS INVOLVED This Safety Recall involves certain IC Busยฎ CE Series models built 02/25/2022 thru 02/28/2022 and certain IC Busยฎ Electric CE Series models built on 02/28/2022. ELIGIBILITY This procedure applies ONLY to vehicles marked in the International
ยฎ Service Portal5M with Safety Recall 22557. Also complete any other open campaigns listed on the Service Portal at this time. VEHICLE RECALL 22557 ยฉ 2023 Navistar
, Inc. All rights reserved. All marks are trademarks of thelr respective owners. PARTS INFORMATION Part Number Part Description Quantity 1675448C1 NUT HEXAGON FLGD LOCK 3/4X16UNF-2B 1 SERVICE PROCEDURE WARNING! To prevent personal mJury and / or death, or damage to property, park vehicle on hard flat surface, turn the engine off, set the parking brake and install wheel chocks to prevent the vehicle from moving in either direction. WARNING! To prevent personal injury and / or death, or damage to property, if the vehicle must be raised, do not work under the vehicle supported only by jacks. Jacks can slip or fall over. WARNING! To prevent personal Injury and/ or death, always wear safe eye protection when performing vehicle maintenance. 1. Park vehicle on flat surface. 2. Shift transmission to Park or Neutral and set parking brake. 3. Turn vehicle ignition to Key OFF position. 4. Install wheel chocks. 5. Unlatch and open hood. VEHICLE RECALL 22557 ยฉ> 2023 Navistar
, Inc. All rights reserved. All marks are trademarks of their respective owners. 2 Figure 1. TRW Pitman Arm Nut 1. Nut NOTE: If necessary, rotate steering wheel to allow for access. 6. Access Pitman arm nut (Figure 1, Item 1 ). NOTE: After installation of each nut, ensure at least one thread is protruding past the top edge of the nut. 7. Remove and replace nut. Using a torque wrench and backup wrench positioned on bolt, tighten nut to 330-370 lb-ft (450-500 Nยทm). 8. Close and latch hood. 9. Remove wheel chocks. END OF SERVICE PROCEDURE VEHICLE RECALL 22557 0000470~ @ 2023 Navistar
, Inc. All rights reserved. All marks are trademarks of their respective owners. 3 LABOR INFORMATION Operation Number Description A40-22557-1 Replace All Affected Hex Flange Lock Nuts CAMPAIGN IDENTIFICATION LABEL Each vehicle corrected in accordance with this campaign must be marked with a CTS-1075 Campaign Identification Label. Complete the label and attach on a clean surface next to the vehicle identification number (VIN) plate. ADMINISTRATIVE / DEALER RESPONSIBILITIES WARRANTY CLAIMS Time 0.3 hr COMPLETED Service Locauon Code , Warranty claim expense is to be charged to Warranty. Claims are to be submitted in the normal manner, making reference to Safety Recall 22557. Section 7 of the Warranty Policy and Procedures Manual contains further information related to the submission and processing of AFC/ Recall claims. As with all claim submissions, items acquired locally must be submitted in the “Other Charges” tab. The cost of any bulk items (such as a bag of cable tie straps, roll of wire, barrel of oil, or tube of silicone) should be prorated for the cost of the individual pieces / amount used during each repair. VEHICLE RECALL 22557 ยฉ 2023 Navistar
, Inc. All rights reserved. All marks are trademarks of their respective owners. 4 GROUP GROUP – Enter nu mber NOUN – Leave b lank ~ +– I – C (CAUSE) – Ente r either 1, 2, 3. (See below) 1. Inspected (No repair required). 2. Inspected and repaired. 3. Defective part from parts stock. – arranty Code) Enter 40. ~ I I WARRANTY – rN TYPE PART – En PAO – Enter 1)() ter P for type part causing failure. ~ — UNITED STATES AND POSSESSIONS NOUN C WARR. TP PAD I I I I OiJ:Xlll4JHO The National Traffic and Motor Vehicle Safety Act, as amended, provides that each vehicle that ls subject to a vehicle recall campaign must be adequately repaired within a reasonable time after the owner has tendered it for repair. A failure to adequately repair within 60 days after a tender of a vehicle is prima facie evidence of failure to repair within a reasonable time. If the condition is not adequately repaired within 60 days, the owner may be entitled to replacement with an identical or reasonable equivalent vehicle at no charge, or to a refund of the purchase price less a reasonable allowance for depreciation. Dealers must correct all vehicles subject to this campaign at no charge to the owner, regardless of mileage, age of vehicle, or ownership, from this time forward. Dealers should proceed immediately to make necessary correction to units in inventory. All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery. If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your dealer location. Dealers must make every effort to promptly schedule an appointment with each owner to repair his or her vehicle as soon as possible. However, consistent with the customer notification, dealers are expected to complete the repairs on the mutually agreed upon service date. VEHICLE RECALL 22557 ยฉ 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 5 Dealers involved in the recall process will be furnished a listing of owner names and addresses to enable them to follow up with owners and have the vehicles corrected. Use of this listing must be limited to this campaign because the list may contain information obtained from state motor vehicle registration records, and the use of such motor vehicle registration data for purposes other than this campaign is a violation of law in several states. CANADA Dealers must correct all vehicles subject to this campaign at no charge to the owner, regardless of mileage, age of vehicle, or ownership, from this time forward. Dealers should proceed immediately to make necessary correction to units in inventory. All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery. If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your dealer location. Dealers must make every effort to promptly schedule an appointment with each owner to repair his or her vehicle as soon as possible. However, consistent with the customer notification, dealers are expected to complete the repairs on the mutually agreed upon service date. Dealers involved in the recall process will be furnished a listing of owner names and addresses to enable them to follow up with owners and have the vehicles corrected. Use of this listing must be limited to this campaign because the list may contain information obtained from state motor vehicle registration records, and the use of such motor vehicle registration data for purposes other than this campaign is a violation of law in several states. EXPORT Export Distributors should proceed immediately to make necessary correction to units in inventory. All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery. If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your distributor location. Export Distributors are to submit warranty claims in the usual manner making reference to this recall number. VEHICLE RECALL 22557 @ 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 6 Export Distributors are expected to provide full cooperation and follow-up with respect to this important subject matter. If you have any questions or need further assistance, please contact the Regional Service Manager at your regional office. NAVISTAR, INC. VEHICLE RECALL 22557 @ 2023 Navistar, Inc. AU rights reserved. All marks are trademarks of their respective owners. 7 ..
**************************************************************************************************************
~ยฉ~OOโก~@~RWCEPROCEDURE JAN 2 0 2023 22525 I 22558 JANUARY, 2023 Compliance Dept SUBJECT: SAFETY RECALL 22525 Variation 22558 Hex Flange Lock Nut on certain IC Busยฎ RE buses built 02/25/2022 thru 08/15/2022. CUSTOMER LETTER NOTE: Customer will receive letter indicating Safety Recall 22525, however the recall card will indicate the required repair remedy variation. The proper remedy variation for a specific VIN can be found on the Internationalยฎ Service Portal5M summary tab under OPEN RECALLS Print ready (PDF file) copy of the Customer Letter DEFECT DESCRIPTION A specific hex flange lock nut used in several, but not all, steering and/ or suspension locations may have not been properly formed and heat treated to Navistar’s specifications and can result in a loss of joint tension as the vehicle ages. A loss of joint tension in these joints may affect vehicle handling and could contribute to a vehicle crash. MODELS INVOLVED This safety recall involves certain IC Busยฎ RE bus models built 02/25/2022 thru 08/15/2022. ELIGIBILITY This procedure applies ONLY to vehicles marked in the Internationalยฎ Service Portal5M with Safety Recall 22558. Also complete any other open campaigns listed on the Service Portal at this time. PARTS INFORMATION Part Number Part Description Quantity 1675448C1 NUT HEXAGON FLGD LOCK ยพ X 16 UNF-2B 4 VEHICLE RECALL 22558 ยฉ 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 1 SERVICE PROCEDURE GOVERNMENT REGULATION: Engine fluid (oil, fuel, and coolant) may be a hazard to human health and the environment. Handle all fluid and other contaminated materials (such as filters and rags) in accordance with applicable regulations. Recycle or dispose of engine fluids, filters, and other contaminated materials according to applicable regulations. WARNING! To prevent personal injury and / or death, or damage to property, park vehicle on hard flat surface, turn the engine off, set the parking brake and install wheel chocks to prevent the vehicle from moving in either direction. WARNING! To prevent personal injury and / or death, or damage to property, if the vehicle must be raised, do not work under the vehicle supported only by jacks. Jacks can slip or fall over. WARNING! To prevent personal injury and/ or death, always wear safe eye protection when performing vehicle maintenance. WARNING! To prevent personal injury and / or death, or damage to property, allow engine I vehicle components to cool before servicing. WARNING! To prevent personal injury and / or death, or damage to property, keep flames or sparks away from vehicle and do not smoke while servicing the vehicle’s batteries. Batteries expel explosive gases. WARNING! To prevent personal injury and / or death, or damage to property, remove the ground cable from the negative terminal of the battery box before disconnecting any electrical components. Always connect the ground cable last. 1. Park vehicle on flat surface. 2. Shift transmission to Park or Neutral and set parking brake. 3. Turn vehicle ignition to Key OFF position. VEHICLE RECALL 22558 ยฉ 2023 Navistar. Inc. All rights reserved. All marks are trademarks of their respective owners. 2 4. Install wheel chocks. 5. Using jack, raise front axle and support vehicle on jack stands. 0000476640 Figure 1. TRW Pitman Arm Nut and Steering Gear Mounting 1. Pitman arm nut 2. Steering gear nut (3) NOTE: If necessary, rotate steering wheel to allow for access. 6. Access Pitman arm nut (Figure 1, Item 1) securing pinch bolt. NOTE: After installation of each nut, ensure at least one thread is protruding past the top edge of the nut. 7. Remove and replace nut. Using a torque wrench and backup wrench positioned on bolt, tighten nut to 330 – 370 lb-ft (450 – 500 Nโขm). 8. Access three steering gear mounting nuts (Figure 1, Item 2). VEHICLE RECALL 22558 ยฉ 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 3 9. Remove and replace nuts one at a time. Using a torque wrench and backup wrench positioned on bolt, tighten nut to 330 – 370 lb-ft (450 – 500 Nยทm). 10. Raise vehicle, remove jack stands, and lower vehicle. 11 . Remove wheel chocks. END OF SERVICE PROCEDURE LABOR INFORMATION Operation Number Description Time A40-22558-1 Replace All Affected Hex Flange Lock Nuts 0.5 hr CAMPAIGN IDENTIFICATION LABEL Each vehicle corrected in accordance with this campaign must be marked with a CTS-1075 Campaign Identification Label. Complete the label and attach on a clean surface next to the vehicle identification number (VIN) plate. ADMINISTRATIVE / DEALER RESPONSIBILITIES WARRANTY CLAIMS COMPLETED Service LocaUon COde ‘ Warranty claim expense is to be charged to Warranty. Claims are to be submitted in the normal manner, making reference to Safety Recall 22558. Section 7 of the Warranty Policy and Procedures Manual contains further information related to the submission and processing of AFC / Recall claims. As with all claim submissions, items acquired locally must be submitted in the “Other Charges” tab. The cost of any bulk items (such as a bag of cable tie straps, roll of wire, barrel of oil, or tube of silicone) should be prorated for the cost of the individual pieces / amount used during each repair. VEHICLE RECALL 22558 e 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 4 GROUP GROUP – Enter nu mber NOUN – Leave b lank ~ +- I – C (CAUSE) – Ente r either 1, 2, 3. (See below) 1. Inspected (No repair required). 2. Inspected and repaired. 3. Defective part from parts stock. – arranty Code) Enter 40. -: I WARRANTY – f,N TYPE PART – En PAD – Enter 1)() ter P for type part causing failure. — UNITED STATES AND POSSESSIONS I ~ – NOUN C WARR. TP PAO I I I I 0000C4mo The National Traffic and Motor Vehicle Safety Act, as amended, provides that each vehicle that is subject to a vehicle recall campaign must be adequately repaired within a reasonable time after the owner has tendered it for repair. A failure to adequately repair within 60 days after a tender of a vehicle is prima facie evidence of failure to repair within a reasonable time. If the condition is not adequately repaired within 60 days, the owner may be entitled to replacement with an identical or reasonable equivalent vehicle at no charge, or to a refund of the purchase price less a reasonable allowance for depreciation. Dealers must correct all vehicles subject to this campaign at no charge to the owner, regardless of mileage, age of vehicle, or ownership, from this time forward. Dealers should proceed immediately to make necessary correction to units in inventory. All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery. If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your dealer location. Dealers must make every effort to promptly schedule an appointment with each owner to repair his or her vehicle as soon as possible. However, consistent with the customer notification, dealers are expected to complete the repairs on the mutually agreed upon service date. Dealers involved in the recall process will be furnished a listing of owner names and addresses to enable them to follow up with owners and have the vehicles corrected. Use of this listing must be limited to th is campaign because the list VEHICLE RECALL 22558 ยฉ 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 5 may contain information obtained from state motor vehicle registration records, and the use of such motor vehicle registration data for purposes other than this campaign is a violation of law in several states. CANADA Dealers must correct all vehicles subject to this campaign at no charge to the owner, regardless of mileage, age of vehicle, or ownership, from this time forward. Dealers should proceed immediately to make necessary correction to units in inventory. All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery. If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your dealer location. Dealers must make every effort to promptly schedule an appointment with each owner to repair his or her vehicle as soon as possible. However, consistent with the customer notification, dealers are expected to complete the repairs on the mutually agreed upon service date. Dealers involved in the recall process will be furnished a listing of owner names and addresses to enable them to follow up with owners and have the vehicles corrected. Use of this listing must be limited to this campaign because the list may contain information obtained from state motor vehicle registration records, and the use of such motor vehicle registration data for purposes other than this campaign is a violation of law in several states. EXPORT Export Distributors should proceed immediately to make necessary correction to units in inventory. All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery. If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your distributor location. Export Distributors are to submit warranty claims in the usual manner making reference to this recall number. Export Distributors are expected to provide full cooperation and follow-up with respect to this important subject matter. If you have any questions or need further assistance, please contact the Regional Service Manager at your regional office. VEHICLE RECALL 22558 ยฉ 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 6 NAVISTAR, INC. VEHICLE RECALL 22558 ยฎ 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 7
**************************************************************************************************************
ยฉ~ โก~ JAN 2 0 2023 RV/CE PROCEDURE Compliance Dept 22525 / 22560 JANUARY, 2023 SUBJECT: SAFETY RECALL 22525 Variation 22560 Hex Flange Lock Nut on certain IC Busยฎ CE Series and Electric CE Series vehicles built 03/01/2022 thru 08/17/2022. CUSTOMER LETTER NOTE: Customer will receive letter indicating Safety Recall 22525, however the recall card will indicate the required repair remedy variation. The proper remedy variation for a specific VIN can be found on the Internationalยฎ Service Portal8M summary tab under OPEN RECALLS. Print ready (PDF file) copy of the Customer Letter DEFECT DESCRIPTION A specific hex flange lock nut used in several, but not all, steering and I or suspension locations may have not been properly formed and heat treated to Navistar’s specifications and can result in a loss of joint tension as the vehicle ages. A loss of joint tension in these joints may affect vehicle handling and could contribute to a vehicle crash. MODELS INVOLVED This Safety Recall involves certain IC Busยฎ CE Series and Electric CE Series vehicles built 03/01/2022 thru 08/17/2022. ELIGIBILITY This procedure applies ONLY to vehicles marked in the Internationalยฎ Service Portal5M with Safety Recall 22560. Also complete any other open campaigns listed on the Service Portal at this time. PARTS INFORMATION Part Number Part Description Quantity 1675448C1 NUT HEXAGON FLGD LOCK 3/4X16UNF-2B 7 VEHICLE RECALL 22560 ยฉ 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 1 SERVICE PROCEDURE WARNING! To prevent personal mJury and / or death, or damage to property, park vehicle on hard flat surface, turn the engine off, set the parking brake and install wheel chocks to prevent the vehicle from moving in either direction. WARNING! To prevent personal injury and / or death, or damage to property, if the vehicle must be raised, do not work under the vehicle supported only by jacks. Jacks can slip or fall over. WARNING! To prevent personal injury and/ or death, always wear safe eye protection when performing vehicle maintenance. 1. Park vehicle on flat surface. 2. Shift transmission to Park or Neutral and set parking brake. 3. Turn vehicle ignition to Key OFF position. 4. Install wheel chocks. 5. Unlatch and open hood. 6. Using jack, raise front axle and support vehicle on jack stands. VEHICLE RECALL 22560 ยฉ 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 2 0 0-.,. 0…. _______ _ —— – — , — 0 rrJ~e~ 0 ‘I I Figure 1. Steer Axle Shackle 1. Nut (3) ———- 00004 7$173 WARNING! To prevent personal injury and / or death, or damage to property, if the vehicle must be raised, do not work under the vehicle supported only by jacks. Jacks can slip or fall over. 7. Access nuts (Figure 1, Item 1) securing the front steer axle shackle. NOTE: After installation of each nut, ensure at least one thread is protruding past the top edge of the nut. 8. Remove and replace nuts (Figure 1, Item 1 ). Using a torque wrench, tighten nuts to 330 – 370 lb-ft (450 – 500 Nยทm). 9. Repeat Steps 7 and 8 for opposite side. VEHICLE RECALL 22560 ยฉ 2023 Navlstar, Inc. All rights reserved. All marks are trademarks of their respective owners. 3 ——- Figure 2. TRW Pitman Arm Nut 1. Nut ~ …….. NOTE: If necessary, rotate steering wheel to allow for access. 10. Access Pitman arm nut (Figure 2, Item 1 ). NOTE: After installation of each nut, ensure at least one thread is protruding past the top edge of the nut. 0000476569 11. Remove and replace nut. Using a torque wrench and backup wrench positioned on bolt, tighten nut to 330 – 370 lb-ft (450 – 500 Nยทm). 12. Raise vehicle, remove jack stands, and lower vehicle. 15. Close and latch hood. 16. Remove wheel chocks. END OF SERVICE PROCEDURE LABOR INFORMATION Operation Number I Description Time A40-22560-1 I Replace All Affected Hex Flange Lock Nuts 0 .6 hr VEHICLE RECALL 22560 ยฉ 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 4 CAMPAIGN IDENTIFICATION LABEL Each vehicle corrected in accordance with this campaign must be marked with a CTS-1075 Campaign Identification Label. Complete the label and attach on a clean surface next to the vehicle identification number (VIN) plate. ADMINISTRATIVE / DEALER RESPONSIBILITIES WARRANTY CLAIMS COMPLETED suvlct Location COd1, Warranty claim expense is to be charged to Warranty. Claims are to be submitted in the normal manner, making reference to Safety Recall 22560. Section 7 of the Warranty Policy and Procedures Manual contains further information related to the submission and processing of AFC / Recall claims. As with all claim submissions, items acquired locally must be submitted in the “Other Charges” tab. The cost of any bulk items (such as a bag of cable tie straps, roll of wire, barrel of oil, or tube of silicone) should be prorated for the cost of the individual pieces / amount used during each repair. GROUP – Enter nu mber NOUN – Leave b lank ~ ._ I GROUP I I – C (CAUSE) – Ente r either 1, 2, 3. (See below) 1. Inspected (No repair required). 2. Inspected and repaired. 3. Defective p art from parts stock. – WARRANTY – 0/t/ arranty Code) Enter 40. ~ TYPE PART – En PAD – Enter ’00 ter P for type part causing failure. .:; ~ – VEHICLE RECALL 22560 NOUN C WARR. TP PAD I I I I COQCXl41910 ยฉ 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 5 UNITED STATES AND POSSESSIONS The National Traffic and Motor Vehicle Safety Act, as amended, provides that each vehicle that is subject to a vehicle recall campaign must be adequately repaired within a reasonable time after the owner has tendered it for repair. A failure to adequately repair within 60 days after a tender of a vehicle is prima facie evidence of failure to repair within a reasonable time. If the condition is not adequately repaired within 60 days, the owner may be entitled to replacement with an identical or reasonable equivalent vehicle at no charge, or to a refund of the purchase price less a reasonable allowance for depreciation. Dealers must correct all vehicles subject to this campaign at no charge to the owner, regardless of mileage, age of vehicle, or ownership, from this time forward. Dealers should proceed immediately to make necessary correction to units in inventory. All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery. If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your dealer location. Dealers must make every effort to promptly schedule an appointment with each owner to repair his or her vehicle as soon as possible. However, consistent with the customer notification, dealers are expected to complete the repairs on the mutually agreed upon service date. Dealers involved in the recall process will be furnished a listing of owner names and addresses to enable them to follow up with owners and have the vehicles corrected. Use of this listing must be limited to this campaign because the list may contain information obtained from state motor vehicle registration records, and the use of such motor vehicle registration data for purposes other than this campaign is a violation of law in several states. CANADA Dealers must correct all vehicles subject to this campaign at no charge to the owner, regardless of mileage, age of vehicle, or ownership, from this time forward. Dealers should proceed immediately to make necessary correction to units in inventory. All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery. If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your dealer location. VEHICLE RECALL 22560 e 2023 Navistar, Inc. All rights reserved. AU marks are trademarks of their respective owners. 6 Dealers must make every effort to promptly schedule an appointment with each owner to repair his or her vehicle as soon as possible. However, consistent with the customer notification, dealers are expected to complete the repairs on the mutually agreed upon service date. Dealers involved in the recall process will be furnished a listing of owner names and addresses to enable them to follow up with owners and have the vehicles corrected. Use of this listing must be limited to this campaign because the list may contain information obtained from state motor vehicle registration records, and the use of such motor vehicle registration data for purposes other than this campaign is a violation of law in several states. EXPORT Export Distributors should proceed immediately to make necessary correction to units in inventory. All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery. If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your distributor location. Export Distributors are to submit warranty claims in the usual manner making reference to this recall number. Export Distributors are expected to provide full cooperation and follow-up with respect to this important subject matter. If you have any questions or need further assistance, please contact the Regional Service Manager at your regional office. NAVISTAR, INC. VEHICLE RECALL 22560 ยฉ 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 7
**************************************************************************************************************
A&IVISr;uf COMPANY IC Bus, LLC 2701 Navistar Drive Lisle. IL 60532 USA navistar.com IMPORTANT SAFETY RECALL 22525 NHTSA RECALL NO. 22V-870 This notice applies to your vehicle identified on the enclosed card. Dear IC Bus Customer, This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. IC Bus has decided that a defect which relates to motor vehicle safety exists in certain 2023 CE, EV, RE school bus models built 02/21/2022 thru 08/17/2022. REASON FOR THIS RECALL A specific hex flange lock nut used in several, but not all, steering and/or suspension locations may have not been properly formed and heat treated to Navistar’s specifications and can result in a loss of joint tension as the vehicle ages. RISK TO MOTOR VEHICLE SAFETY A loss of joint tension in these joints may affect vehicle handling and could contribute to a vehicle crash. DEFECT REMEDY The repair will involve replacement of the hex flange lock nuts on the affected joints on your vehicle. Dealers have parts and instructions to repair your vehicle. The repair will be performed free of charge and take approximately 45 minutes to 1 hour 45 minutes complete. ACTIONS YOU SHOULD TAKE If you own this vehicle, please schedule an appointment with any IC Bus dealer to have your vehicle repaired. You can find your nearest dealer by using the dealer locator at http://www.icbus.com or by calling 1-800-448-7825. If you have already paid for repairs prior to this notice that corrected the defect, you may be eligible for reimbursement of certain repair expenses if they occurred [Ra]&O~l]g[ID JAN 2 0 2023 . Ct? /’1 j) L//f A/ C” By . …… ………. ….. . JANUARY 2023 11/23/2021 thru 01/30/2023. Present your original repair paperwork and proof of payment to any IC Bus dealer and your eligibility will be reviewed. You may also submit a claim using the enclosed Request for Reimbursement card. If you are the lessor of this vehicle, please forward a copy of this notice to the lessee within ten days to comply with federal regulations. If you do not own this vehicle, please fill out and return mail the enclosed card so that you will not be contacted again about this recall. IF YOU NEED ASSISTANCE If you believe that IC Bus has failed to remedy the defect without charge or within a reasonable time, please follow the procedure described in the Owner Assistance Guide section in your Owner’s Manual or call toll free 1-800-448- 7825. You may also submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave, SE, Washington, DC 20590; or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800- 424-9153); or go to http:f/www.safercar.gov. IC Bus requests your prompt attention and patience regarding the correction of this defect and apologizes for any inconvenience this may cause you. IC Bus, LLC
**************************************************************************************************************
OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-870 The information contained in this report was submitted pursuant to 49 CFR ยง573 Manufacturer Name : Navistar, Inc. Submission Date : NOV 23, 2022 NHTSA Recall No. : 22V-870 Manufacturer Recall No. : 22525 Manufacturer Information : Manufacturer Name : Navistar, Inc. Address : 2701 Navistar Drive Lisle IL 60532 Company phone : 331-332-1590 Population : Number of potentially involved : 5,645 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2023-2023 IC CE Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : โข The suspect population is identified by models built with non-conforming hex flange lock nuts that did not fail at time of vehicle assembly. โข The inclusive dates of manufacture were determined by when Navistar began use of non-conforming hex flange lock nuts and when the issue was corrected in production. โข The vehicles in the suspect population were built with non-conforming hex flange lock nuts and all other similar vehicles not in the suspect population were built with conforming hex flange lock nuts. There are 5,404 CE school buses in the suspect population Production Dates : FEB 01, 2022 – AUG 17, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-870 Page 2 The information contained in this report was submitted pursuant to 49 CFR ยง573 Vehicle 2 : 2023-2023 IC EV Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : HYBRID ELECTRIC Descriptive Information : โข The suspect population is identified by models built with non-conforming hex flange lock nuts that did not fail at time of vehicle assembly. โข The inclusive dates of manufacture were determined by when Navistar began use of non-conforming hex flange lock nuts and when the issue was corrected in production. โข The vehicles in the suspect population were built with non-conforming hex flange lock nuts and all other similar vehicles not in the suspect population were built with conforming hex flange lock nuts. There are 91 EV school buses in the suspect population Production Dates : FEB 08, 2022 – AUG 16, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 3 : 2023-2023 IC RE Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : โข The suspect population is identified by models built with non-conforming hex flange lock nuts that did not fail at time of vehicle assembly. โข The inclusive dates of manufacture were determined by when Navistar began use of non-conforming hex flange lock nuts and when the issue was corrected in production. โข The vehicles in the suspect population were built with non-conforming hex flange lock nuts and all other similar vehicles not in the suspect population were built with conforming hex flange lock nuts. There are 150 RE school buses in the suspect population Production Dates : FEB 25, 2022 – AUG 15, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-870 Page 3 The information contained in this report was submitted pursuant to 49 CFR ยง573 Description of Defect : Description of the Defect : โข A specific hex flange lock nut (P/N 416743C2) was not properly formed and heat treated to Navistar specification. This lock nut is used in several joint locations on a chassis: o pitman arm pinch bolt joints o steering gear mounting joints o front axle U-bolt joints o front and rear spring eyes o certain rear spring tie โข All vehicles contain at least one suspect bolted joint, but due to vehicle configuration, not all vehicles will require all joints to be repaired. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Improperly manufactured nuts that did not immediately fail during vehicle assembly can result in a loss of joint tension as the vehicle ages. This nut is used mainly in suspension (front/rear) and steering gear joints. Loss of tension in these joints may affect vehicle handling which could contribute to a vehicle crash. Description of the Cause : A tier 3 supplier was found to not have adequate heat treat furnace controls to ensure consistent nut surface hardness. In addition, this supplierโs tooling was found to be worn, contributing to mis-formed threads. Identification of Any Warning that can Occur : A general โlooseโ feeling when driving. Involved Components : Component Name 1 : 3/4″ โ 16 hex flange lock nut Component Description : Hex flange lock nut Component Part Number : International P/N 416743C2 Supplier Identification : Component Manufacturer Name : Facil NA Address : 2242 Pinnacle Pkwy #100 Twinsburg Ohio 44087 Country : United States Part 573 Safety Recall Report 22V-870 Page 4 The information contained in this report was submitted pursuant to 49 CFR ยง573 Chronology : โข 08/16/2022 โ Navistar Supplier Quality communicates the concerns of certain hex flange lock nuts stripping at time of vehicle assembly. โข 08/26/2022 โ Navistar quarantines all vehicles at all assembly plants. โข 09/14/2022 โ Navistar Supplier Quality and Compliance meet with Engineering to discuss the issue and Engineering initiates investigation to determine full use of certain hex flange lock nuts. โข 09/22/2022 through 11/02/2022 โ Navistar performs multiple tests to certain hex flange lock nuts returned to Navistar. โข 11/04/2022 โ Navistar initiates risk assessment on over 300 features. โข 11/16/2022 โ Navistar completes its risk assessment and determines the impact to all International and IC Bus vehicles โข 11/17/2022 โ Navistar finalizes the suspect population. โข 11/18/2022 โ Navistar declares a Safety Recall. As of this time no warranty claims or field failures have occurred in the suspect population. Description of Remedy : Description of Remedy Program : โข The remedy will involve replacing all suspect hex flange lock nuts with hex flange lock nuts made to their design specifications. โข Navistarโs plan for reimbursement of pre-notification remedies, on file with NHTSA and dated 05/06/2022, applies and reimbursement instructions will be included in the customer notification. How Remedy Component Differs from Recalled Component : The remedy hex flange lock nuts are made to the specified form and surface hardness where the recalled hex flange lock nuts were not. Identify How/When Recall Condition was Corrected in Production : 08/26/2022 โ Navistar quarantines all vehicles at all plants and begins use of hex flange lock nuts manufactured to their specified design values. Recall Schedule : Description of Recall Schedule : It is estimated that the Customer and Dealer notification letters will be mailed by 01/20/2023. Planned Dealer Notification Date : JAN 20, 2023 – JAN 20, 2023 Planned Owner Notification Date : JAN 20, 2023 – JAN 20, 2023 * NR – Not Reported
SEOCONTENT-END
Last update on 2025-04-17 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.