AASJ0 Restricted Fuel Pickup Tube May Cause Engine Stall – 2022-2023 Hino NE7A, NJ7A, NJ7B, & NV7A

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-898 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Hino Motors Sales U.S.A., Inc. Submission Date : DEC 06, 2022 NHTSA Recall No. : 22V-898 Manufacturer Recall No. : AASJ0 Manufacturer Information : Manufacturer Name : Hino Motors Sales U.S.A., Inc. Address : 45501 Twelve Mile Road Novi MI 48377 Company phone : 248-699-9300 Population : Number of potentially involved : 970 Estimated percentage with defect : 2 % Vehicle Information : Vehicle 1 : 2022-2023 Hino NE7A, NJ7A, NJ7B, NV7A Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : ALL Power Train : DIESEL Descriptive Information : The recall population was determined by reviewing Hino production and sales records for vehicle models equipped with 50-gallon fuel tanks. The recall population consists of the models produced between October 21, 2021 (start of production for vehicle model year) and October 12, 2022. Vehicles not included in this recall were either inspected and repaired prior to shipment, manufactured after countermeasures on the vehicle production line were implemented on October 13, 2022, or equipped with a different fuel tank. Production Dates : OCT 21, 2021 – OCT 12, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The fuel pickup tube installed into certain 50-gallon fuel tanks may bottom out, restricting the uptake of fuel to the engine. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Reduced clearance may restrict fuel flow, potentially causing low engine power. In the worst-case scenario, a vehicle with a complete fuel flow blockage because the pickup tube has fully bottomed out against the tank floor may result in an engine stall or a loss of motive power, increasing the risk of a crash. Description of the Cause : Potential deformation of the fuel tank during installation of the fuel tank on the Part 573 Safety Recall Report 22V-898 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 vehicle may reduce clearance between the tip of the pickup tube and bottom of the 50-gallon fuel tank. Identification of Any Warning that can Occur : When fuel pressure falls below a certain threshold level, MIL illumination will occur, and a low fuel pressure DTC will be triggered. The vehicle operator may also notice low engine power during driving operations. Involved Components : Component Name 1 : TANK ASSY, FUEL W/CAP Component Description : 50-gallon fuel tank assembly Component Part Number : S7740-EW121 Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : Please see attached chronology document. Part 573 Safety Recall Report 22V-898 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : For all subject vehicles, dealers will measure the fuel pickup tube and based on the result, either cut the tip or replace the pickup tube to ensure correct clearance with the bottom of the fuel tank. Customers who have received the “Customer Notification Letter for Recall (AASJ0)”, who may have paid for repairs due to this defect may apply for reimbursement for those repair costs. All pre-notification reimbursement requests for repairs which were performed until a date 10 days after the final customer notification was made will be considered by Hino for reimbursement. Hino will also reimburse for all Parts, Labor, and miscellaneous costs directly related to the remedy of this defect. Requests for reimbursement, including paid receipts, should be directed to warranty@hino.com. How Remedy Component Differs from Recalled Component : The remedy component has a paint mark to display that the correct clearance has been confirmed. Identify How/When Recall Condition was Corrected in Production : On October 13, 2022, Hino started inspecting the fuel pickup tube clearance after fuel tank installation, during the vehicle production process at the WV plant, and if the clearance is too small, technicians adjust the fuel pickup tube to be within design tolerance from the bottom of the fuel tank. Recall Schedule : Description of Recall Schedule : All customer notification letters will be mailed on or before February 3, 2023. Planned Dealer Notification Date : DEC 07, 2022 – DEC 07, 2022 Planned Owner Notification Date : FEB 03, 2023 – FEB 03, 2023 * NR – Not Reported

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SAFETY RECALL50 GALLON FUEL TANK PICK UP TUBE RECALL NO: AASJ0DATE: 12-7-2022REFERENCE: QA-221207-N1 SUBJECT VEHICLES: Certain 2022 and 2023 model year Conventional trucks equipped with a 50 gallon fuel tank produced at the Mineral Wells, WV assembly plant between October 21, 2021 and October 12, 2022. Note: Refer to the appropriate Vehicle Identification Number in the warranty system to determine vehicle eligibility. OVERVIEW: The fuel pickup tube installed into certain 50-gallon fuel tanks may bottom out, restricting the uptake of fuel to the engine. This procedure will provide the instruction to measure the fuel pickup tube and based on the result, either cut the tip or replace the pickup tube to ensure correct clearance with the bottom of the fuel tank. NEW VEHICLES IN DEALERSHIP INVENTORY As required by Federal law (49 Code of Federal Regulations §577.13), dealerships are not to deliver any new vehicles in their inventory that are involved in a Safety Recall unless the vehicle has been remedied. Refer to the appropriate Vehicle Identification Number (VIN) list to determine vehicle eligibility. BEFORE YOU BEGIN: • Read and understand all instructions and procedures before you begin the work. • Read and follow all NOTICES andWARNINGS set forth in this publication. These alerts help to avoid damage to components, serious personal injury, or both. • Park the vehicle on a flat, level and solid surface. • Turn off the engine and remove the key from the ignition switch. • Always wear safety glasses or goggles to protect • your eyes. • Place wheel chocks in front of and behind all wheels to prevent the vehicle from moving. PARTS: VEHICLE PREPARATION: 1. Park the vehicle on a level and solid surface. Confirm the engine is stopped, the starter switch is in the off (LOCK) position, and the key is removed. 2. Apply the parking brake. Chock all of the wheels. Part Number Description Quantity SZ17712005 HexNut, W/Plastic Insert 2 7013076200 Fuel Pick Up Tube 1 (As Needed) 023015 (Harvey #) Harvey TFE Paste (locally sourced) REPAIR PROCEDURE: 1.Remove the six bolts attaching the lower cab step and remove the step. Retain the 6 bolts and lower step for reassembly. 2.Remove the ten bolts attaching the upper cab step and remove the step. Retain the 10 bolts and upper step for reassembly. 3.Disconnect the fuel level sending unit electrical connection. 4.Remove the locking ring from the fuel pick up tube at the rear of the fuel tank. Carefully spread the open end of the clip and slide it off the connection. Wrap a rag around the fuel line and lift the fuel line from the fitting. 5.Remove the two nuts securing the fuel tank straps to the fuel tank mounting brackets. Discard these nuts, they will not be reused. Protect the underside of the cab with a cloth and lift the fuel tank straps upwards and away from the fuel tank. 6.Slide the fuel tank rearward on the chassis until the fuel pick up tube on the rear of the tank clears the rear edge of the cab. Notice:Care should be taken to prevent damaging the fuel tank or cab. 7.Remove the fuel pick up tube from the fuel tank. 8.Measure the fuel pick up tube from the top of the fitting and mark the tube at 20-15/16inches or 532mm. Cut the tube at this mark using a tubing cutter. If the tube is shorter than this measurement, replace the tube with a new 7013076200 fuel pick up tube. Mark and cut the new fuel pick up tube to the proper dimension. NOTICE: Do not use wire cutters to cut the tube as damage to the tube will occur. 9.Apply a thin coating of TFE paste to the threads of the fuel pick up tube fitting. Use care as to not allow excess paste under the threaded portion as this can contaminate the fuel tank. 10.Install the fuel pick up tube in the fuel tank and tighten to the specified torque. Specified Torque: 25 lb-ft(34 Nm) 11.Return the fuel tank to its original location. Confirm the locating tabs on the inside of the tank are positioned around the rear tank bracket correctly. 12.Reposition the two fuel tank straps and install a new SZ177-12005 nut on each strap. Do not tighten the nuts at this time. 13.Reconnect the fuel level sending unit electrical connection. 14.Reconnect the fuel pick up line by pushing the line back into the pick up tube on the fuel tank. Slide the locking ring removed in step 4around the connection and ensure it is fully seated. 15.Reinstall the upper cab step and all ten fasteners removed in step 2. Tighten the fasteners to the specified torque. Specified Torque: 32 lb-ft(43 Nm) 16.Reinstall the lower cab step and all six fasteners removed in step 1. Tighten the fasteners to the specified torque. Specified Torque: 32 lb-ft(43 Nm) 17.Tighten the two fuel tank strap nuts to the specified torque. Specified Torque: 19 lb-ft(26 Nm) FINAL INSPECTION: 1. To complete this procedure, review the recall and confirm the following: • The fuel pick up tube has been cut to the correct length. • The fuel pick up tube has been properly resealed. • All fasteners have been tightened to the specified torque. • Any fuel spillage has been wiped from the outside of the fuel tank. CLAIM APPLICATION Reimbursable in accordance within the terms and policies of the Hino limited warranties. Fuel Pick Up Tube Cut: a) Recall No:AASJ0 b) Labor charge: 0.9 Hours c) Warranty code: 12119 d) Trouble code: 98 e) Operation code: 12150AOT f) Original failed part: 9999999999 g) Sublet Allowance for Harvey TFE Paste: $1.00

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HIND [TRUCKS ] A Toyota Group Company Hino Motors Sales, U.S.A., Inc. 45501 W 12 Mile Road Novi, Ml 48377 URGENT SAFETY RECALL This is an important Safety Recall. The remedy will be performed at NO CHARGE to you IMPORTANT SAFETY RECALL MY2022~MY2023 NE7A, NJ7A, NJ7B, and NV7A (L6 and L7) Conventional on-road Medium Duty Truck 50 Gallon Fuel Tank Pickup Tube NHTSA 22V898 Hino AASJO This notice applies to your vehicle: VIN: Dear Hino Truck Owner: This notice is being sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Hino has determined that a defect, which relates to motor vehicle safety, exists in certain 2022 and 2023 conventional trucks. You received this notice because our records, which are based primarily on state registration and title data, indicate that you are the current owner. What is the Condition? The fuel pickup tube installed into certain 50-gallon fuel tanks may bottom out, restricting the uptake of fuel to the engine. Reduced clearance may restrict fuel flow, potentially causing low engine power. In the worst-case scenario, a vehicle with a complete fuel flow blockage because the pickup tube has fully bottomed out against the tank floor may result in an engine stall or a loss of motive power, increasing the risk of a crash. What will Hino do? Your authorized Hino dealer will measure the fuel pickup tube and based on the result, either cut the tip or replace the pickup tube to ensure correct clearance with the bottom of the fuel tank. Please make an appointment with your authorized Hino Dealer to have the remedial work performed. This repair will be performed at NO COST to you. What should you do? This is an Important Safety Recall Please contact any authorized Hino dealer to schedule an appointment to have the remedial work performed as soon as possible. This repair will take approximately 1 hour to complete. You do not need an owner letter to have this recall completed; however, to assist the dealer in confirming vehicle eligibility, we request that you present this notice at the time of your service appointment. If you would like to update your vehicle ownership or contact information, you may do so by contacting Hino Warranty at warranty@hino.com or by telephone 1-248-699-9390. You will need your full 17-digit Vehicle Identification Number (VIN) to update the new ownership or contact information. What if you have other questions? • Your local Hino dealer will be more than happy to answer any of your questions and set up an appointment to perform the repair. • You can locate a Hino dealer in your area by going online and visiting www.hino.com • If you require further assistance, you may contact Hino Warranty at 1-248-699-9390, Monday through Friday, 9:00 a.m. to 5:00 p.m. Eastern Time. If you believe that the dealer or Hino has failed or is unable to remedy the defect within a reasonable time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Washington, D.C. 20590, or call the toll free Vehicle Safety Hot Line at 1-888-327-4236 (TTY: 1-800-424-9153), or go to www.safercar.gov. If you are a vehicle lessor, Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. We have sent this notice in the interest of your continued satisfaction with our products, and we sincerely regret any inconvenience this issue may have caused you. Thank you for being a valued Hino customer. Sincerely, HINO MOTORS SALES, U.S.A., INC.

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-898 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Hino Motors Sales U.S.A., Inc. Submission Date : JAN 09, 2023 NHTSA Recall No. : 22V-898 Manufacturer Recall No. : AASJ0 Manufacturer Information : Manufacturer Name : Hino Motors Sales U.S.A., Inc. Address : 45501 Twelve Mile Road Novi MI 48377 Company phone : 248-699-9300 Population : Number of potentially involved : 970 Estimated percentage with defect : 2 % Vehicle Information : Vehicle 1 : 2022-2023 Hino NE7A, NJ7A, NJ7B, NV7A Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : ALL Power Train : DIESEL Descriptive Information : The recall population was determined by reviewing Hino production and sales records for vehicle models equipped with 50-gallon fuel tanks. The recall population consists of the models produced between October 21, 2021 (start of production for vehicle model year) and October 12, 2022. Vehicles not included in this recall were either inspected and repaired prior to shipment, manufactured after countermeasures on the vehicle production line were implemented on October 13, 2022, or equipped with a different fuel tank. Production Dates : OCT 21, 2021 – OCT 12, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The fuel pickup tube installed into certain 50-gallon fuel tanks may bottom out, restricting the uptake of fuel to the engine. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Reduced clearance may restrict fuel flow, potentially causing low engine power. In the worst-case scenario, a vehicle with a complete fuel flow blockage because the pickup tube has fully bottomed out against the tank floor may result in an engine stall or a loss of motive power, increasing the risk of a crash. Description of the Cause : Potential deformation of the fuel tank during installation of the fuel tank on the Part 573 Safety Recall Report 22V-898 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 vehicle may reduce clearance between the tip of the pickup tube and bottom of the 50-gallon fuel tank. Identification of Any Warning that can Occur : When fuel pressure falls below a certain threshold level, MIL illumination will occur, and a low fuel pressure DTC will be triggered. The vehicle operator may also notice low engine power during driving operations. Involved Components : Component Name 1 : TANK ASSY, FUEL W/CAP Component Description : 50-gallon fuel tank assembly Component Part Number : S7740-EW121 Supplier Identification : Component Manufacturer Name : Tankcraft Corporation Address : N2900 Foundry Rd. Darien Wisconsin 53114 Country : United States Chronology : Please see attached chronology document. Part 573 Safety Recall Report 22V-898 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : For all subject vehicles, dealers will measure the fuel pickup tube and based on the result, either cut the tip or replace the pickup tube to ensure correct clearance with the bottom of the fuel tank. Customers who have received the “Customer Notification Letter for Recall (AASJ0)”, who may have paid for repairs due to this defect may apply for reimbursement for those repair costs. All pre-notification reimbursement requests for repairs which were performed until a date 10 days after the final customer notification was made will be considered by Hino for reimbursement. Hino will also reimburse for all Parts, Labor, and miscellaneous costs directly related to the remedy of this defect. Requests for reimbursement, including paid receipts, should be directed to warranty@hino.com. How Remedy Component Differs from Recalled Component : The remedy component has a paint mark to display that the correct clearance has been confirmed. Identify How/When Recall Condition was Corrected in Production : On October 13, 2022, Hino started inspecting the fuel pickup tube clearance after fuel tank installation, during the vehicle production process at the WV plant, and if the clearance is too small, technicians adjust the fuel pickup tube to be within design tolerance from the bottom of the fuel tank. Recall Schedule : Description of Recall Schedule : All customer notification letters will be mailed on or before February 3, 2023. Planned Dealer Notification Date : DEC 07, 2022 – DEC 07, 2022 Planned Owner Notification Date : FEB 03, 2023 – FEB 03, 2023 * NR – Not Reported

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