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January 6, 2023 NHTSA CAMPAIGN NUMBER: 23V002000
Battery Disconnect Switch May Short
An electrical short-circuit can increase the risk of a fire.
NHTSA Campaign Number: 23V002
Manufacturer Triple E Recreational Vehicles
Components ELECTRICAL SYSTEM, EQUIPMENT
Potential Number of Units Affected 341
Summary
Triple E Recreational Vehicles (Triple E) is recalling certain 2021-2022 Unity U24IB and 2021-2023 Unity U24TB motorhomes. The battery disconnect switch terminal posts may contact the metal grounded fridge frame, causing a short and blowing a 100 AMP fuse.
Remedy
Dealers will install two rubber terminal post protective covers, free of charge. Owner notification letters were mailed January 17, 2023. Owners may contact Triple E customer service at 1-877-992-9906. Triple E’s number for this recall is CA#10253-1.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
SOP09174
QAAR 10253 Battery Disconnect Terminal Post Protection
Tools Required
#2 Robertson (Square) Screw Driver
#1 Robertson (Square) Screw Driver
Small Flat Head Screw Driver
Turn OFF the propane supply.
Disconnect the shore power plug on the exterior of the coach and turn off the battery disconnect switch.
Disconnect the main negative cable on the house batteries.
Caution:
Failure to do so may result in damage to the fridge as it is removed.
Remove the screw from the lower fridge vent with a #2 Robertson driver.
Push the clips up.
With both clips up, remove the vent by pulling on the left side of the vent and then sliding it out. Set vent aside.
Be aware that there a re some wires at the back of the fridge that are bundled together and will need to be released before moving the fridge.
Open the refrigerator & freezer doors and remove the screw covers one side at a time.
Set covers aside
Remove all Six (6) mounting screws with a #1 Robertson screw driver.
Close the refrigerator doors and pull the fridge slowly into the coach 50mm (2″) to allow access to the battery disconnect.
Caution: do not move the fridge too much as it may dislodge the propane connection in the back.
Slip the rubber terminal post protective covers over the battery disconnect terminal posts.
Gently push the Fridge back into the cabinet until the main body is flush with the cabinet face.
Visually check to make sure that there is no interference with the gasket and it is contacting the backside of the fridge.
Reinstall the 6 mounting screws and caps.
Reinstall the negative cable on to the coach batteries and resecure the wiring on the back of the fridge.
Reinstall vent by lining up the tabs on the right side of the frame with the slots in the grill and swivel the left side in.
Push both clips down and reinstall the top clip screw of the vent. Start screw by hand into the metal bracket on the vent frame. Be careful not to strip the screw or overtighten and crack the plastic.
Verify fridge vent cover is secure by grasping the vent louvers and gently pulling on them to check the right side tabs engaged correctly.
Caution: failure to perform this may result in the vent dislodging during driving.
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Chronology :
DECEMBER 21/2022 – A MOTORHOME IN THE PRODUCTION PROCESS SHORTED THE CIRCUIT AND BLEW A 100 AMP FUSE. THE CAUSE WAS THE BATTERY DISCONNECT TERMINAL POST HAD MADE CONTACT WITH THE METAL FRIDGE FRAME CAUSING THE SHORT CIRCUIT. THE FRIDGE HAD BEEN INSTALLED IN THE FRIDGE CABINET CROOKED CAUSING LESS SPACE FOR THE TERMINAL POSTS. IT WAS NOTICED THAT THE FRIDGE CABINET DRAWING HAD NOT BEEN UPDATED TO REFLECT A THICKER MATERIAL BEING USED IN THE PRODUCTION OF THE CABINET. THUS CAUSING LESS SPACE BETWEEN THE TERMINAL POSTS & THE FRIDGE FRAME.
3 Affected Products
Vehicle
| MAKE | MODEL | YEAR |
| TRIPLE E | UNITY | 2021-2023 |
10 Associated Documents
Recall Acknowledgement
RCAK-23V002-5230.pdf 645.818KB
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Remedy Instructions and TSB
RCRIT-23V002-6320.pdf 2255.835KB
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Manufacturer Notices(to Dealers,etc)
RCMN-23V002-7566.pdf 622.892KB
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Defect Notice 573 Report
RCLRPT-23V002-1889.PDF 214.158KB
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Miscellaneous Document – Recall CA#10253-1 – Return Form – USA
RMISC-23V002-5755.pdf 77.462KB
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Part 577 Owner Notification Envelope
RONE-23V002-2446.pdf 240.908KB
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ISSUED Owner Notification Letter(Part 577)
RCONL-23V002-1384.pdf 994.335KB
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Recall Quarterly Report #1, 2023-1
RCLQRT-23V002-1371.PDF 211.141KB
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Recall Quarterly Report #2, 2023-2
RCLQRT-23V002-0085.PDF 211.241KB
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Recall Quarterly Report #3, 2023-3
RCLQRT-23V002-4402.PDF 211.463KB
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SEOCONTENT-START
RECALL NOTIFICATION CA#10253-1 – RETURN FORM
Please complete this form indicating Recall Notification CA#10253-1 has been performed
in accordance with this Recall. E-mail completed form to recalls@tripleerv.com
Customer Name: «Owner_Name»
Serial # «VIN»
Coach Serial #«Serial»
Address (if different) Date Recall Completed Signature of Customer: Brad Wall
Customer Service / Warranty Manager
**************************************************************************************************************
1 2 3
4 5 6
7 8 9
•
•
•
1 2
TRIPLE E
RECREATIONAL VEHICLES
Terminal Post Protective
Covers
SOP09174 Department: 31
People Required: 1
QAAR 10253 Battery Disconnect
Terminal Post Protection
Time to Complete: 0.50 hours
Date Created: Jan. 4, 2023
Date Revised: Rev#:
Created by Initial: GK Verified: BH
Tools Required
#2 Robertson (Square)
Screw Driver
#1 Robertson (Square)
Screw Driver
Small Flat Head Screw
Driver
Disconnect
the main
negative
cable on the
house
batteries.
Caution:
Failure to do
so may
result in
damage to
the fridge as
it is
removed.
Be aware that
there a re some
wires at the back
of the fridge that
are bundled
together and will
need to be
released before
moving the fridge.
Turn OFF the propane supply.
Remove the screw
from the lower fridge
vent with a #2
Robertson driver.
Push the clips up.
Open the
refrigerator & freezer
doors and remove
the screw covers
one side at a time.
Set covers aside
Page 1 of 2
Disconnect the shore power plug on the exterior of the coach and
turn off the battery disconnect switch.
With both clips up, remove the vent by pulling on the left side of the
vent and then sliding it out. Set vent aside.
Remove all Six (6)
mounting screws with a
#1 Robertson screw
driver.
10 11 12
13 14 15
16 17 18
SOP09174 Department: 31
People Required: 1
TRIPLE E
RECREATIONAL VEHICLES
QAAR 10253 Battery Disconnect
Terminal Post Protection
Time to Complete: 0.50 hours
Date Created: Jan. 4, 2023
Date Revised: Rev#:
Created by Initial: GK Verified: BH
Close the refrigerator doors and pull
the fridge slowly into the coach 50mm
(2″) to allow access to the battery
disconnect.
Caution: do not move the fridge too
much as it may dislodge the propane
connection in the back.
Visually check to
make sure that there
is no interference with
the gasket and it is
contacting the
backside of the fridge.
Reinstall vent by lining up the tabs on the right side of the frame with
the slots in the grill and swivel the left side in.
Slip the rubber terminal post protective covers over the battery
disconnect terminal posts.
Reinstall the 6
mounting screws and
caps.
c- _”)
Push both clips down and reinstall the top clip screw of the vent. Start
screw by hand into the metal bracket on the vent frame. Be careful
not to strip the screw or overtighten and crack the plastic.
Page 2 of 2
Gently push
the Fridge
back into the
cabinet until
the main body
is flush with the
cabinet face.
Reinstall the negative cable on to the coach batteries and
resecure the wiring on the back of the fridge.
Verify fridge vent cover is
secure by grasping the vent
louvers and gently pulling on
them to check the right side
tabs engaged correctly.
Caution: failure to perform
this may result in the vent
dislodging during driving.
**************************************************************************************************************
LEISURE
TRAVEL VANS
Triple E Recreational Vehicles
A Division of Triple E Canada Ltd.
P: 204 325 4361
F: 204 325 5241 301 Roblin Blvd.
P.O. Box 1230 Winkler, Manitoba CA R6W 4C4 U.S. Mailing:
P.O. Box 68 Walhalla, ND 58282 LEISUREVANS.COM TRIPLEERV.COM
IMPORTANT SAFETY RECALL
«Owner Name»
«Address1»
«Address2 »
«Address3 », «Prov» «Postal Code»
“This notice applies to your vehicle, «Unit»
VIN #«VIN»
Coach Serial #«Serial» Triple E Recreational Vehicles Recall CA#10253-1
January 9, 2023
NHTSA #23V002 This notice is sent to you in accordance with the requirements of the National Traffic & Motor Vehicle Safety Act. Triple E Recreational Vehicles has decided that a defect exists in certain 2021, 2022 & 2023 Unity U24IB & Unity U24TB motorhomes manufactured between June 17, 2020 and December 1, 2022 Description of Defect: The battery disconnect switch, located at the entry door, the terminal posts in the fridge cabinet at the entry door, may contact the grounded metal fridge frame resulting in a short circuit. If the battery disconnect switch terminal posts would contact the metal fridge frame it would cause a short in the circuit and blow a fuse and possibly causing an increased risk of fire and injury. To Have This Modification Performed: We request your assistance to have this Safety issue corrected. Please have the rubber terminal post protective covers installed, included in this mailing. When the covers have been installed, complete the enclosed return form and email to recalls@tripleerv.com.
If you choose to have your selling dealer or a RV service center perform the recall it will be performed at no charge to you. The time needed to perform the recall is
approximately 30 minutes. If you choose to have this Recall performed by a service center other than your dealer, prior authorization is required.
1 of2 If you had this repair performed before you received this letter, you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this recall. For more information contact Triple ERV/Leisure Travel Vans at 1-877-992- 9906 Customer Service/ Warranty department or by e-mail recalls@tripleerv.com in the subject line “Recall CA#l0253-1”. What if you are a Lessor?
Federal law requires that you forward a copy of this safety recall notice to the lessee within ten working days. If you no longer own this vehicle, please complete the return form stating “No Longer Own this Vehicle” or provide the new owners contact information and submitting to Customer Service at recalls@tripleerv.com For U.S. Residents If Triple E Recreational Vehicles fails or is unable to remedy this potential defect without charge, you may submit a written complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave. SE, Washington, DC 20590 or call the toll free Vehicle Safety Hotline at 1-888-327- 4236; (TTY: 1-800-424-9153) or go to http://www.safercar.gov We regret the inconvenience this Recall may cause you but want you to have complete satisfaction with your Leisure Travel Vans product. Thank you for your anticipated assistance and please do not hesitate to contact us should you require additional information.
Sincerely, Brad Wall
Customer Service/ Warranty Manager
BW/wcw Enclosures
1 – SOP (Standard Operating Procedure)
2 – rubber terminal post protective covers
2 of2
**************************************************************************************************************
LEISURE
TRAVEL VANS
Triple E Recreational Vehicles
A Division of Triple E Canada Ltd.
P: 204 325 4361
F: 204 325 5241 301 Roblin Blvd.
P.O. Box 1230 Winkler, Manitoba R6W 4C4
CA U.S. Mailing:
P.O. Box 68 Walhalla, ND 58282 LEISUREVANS.COM TRIPLEERV.COM
IMPORTANT SAFETY RECALL
«Dealer»
“This notice applies to this vehicle, «ProductLine»
VIN #«Vin»
January 9, 2023
Coach #«UNIT CoachID» Triple E Recreational Vehicles Recall CA#10253-1 NHTSA #23V002 This notice is sent to you in accordance with the requirements of the National Traffic & Motor Vehicle Safety Act. Triple E Recreational Vehicles has decided that a defect exists in certain 2021, 2022 & 2023 Unity U24IB & Unity U24TB motorhomes manufactured between June 17, 2020 and December 1, 2022 Description of Defect: The battery disconnect switch, located at the entry door, the terminal posts in the fridge cabinet at the entry door, may contact the grounded metal fridge frame resulting in a short circuit. If the battery disconnect switch terminal posts would contact the metal fridge frame it would cause a short in the circuit and blow a fuse and possibly causing an increased risk of fire and injury. To Have This Modification Performed: We request your assistance to have this Safety issue corrected. Install the rubber terminal post protective coverings on the terminal posts of the battery disconnect switch, which are included in this mailing. Follow the SOP included to complete as required.
For reimbursement submit a warranty application for Labour to perform this Recall: 0.5 hr./ unit
1 of2 For more information contact Triple ERV/Leisure Travel Vans at 1-877- 992-9906 Customer Service/ Warranty department or by e-mail recalls@tripleerv.com in the subject line “Recall CA#10253-1”. Thank you for your anticipated assistance and please do not hesitate to contact us should you require additional information.
Sincerely, Brad Wall
Customer Service/ Warranty Manager
BW/wcw Enclosures
1 – SOP (Standard Operating Procedure) 2 – rubber terminal post protective covers
2 of2
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-002
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Triple E Recreational Vehicles JAN 06, 2023 NHTSA Recall No. : 23V-002 Manufacturer Recall No. : CA#10253-1 Manufacturer Information :
Manufacturer Name : Triple E Recreational Vehicles Address : PO Box 1230 Winkler MB
Canada 00 R6W 4C4
Company phone : 204-325-4361
Population :
Number of potentially involved : 341 Estimated percentage with defect : 100 %
Vehicle Alterer Information :
Vehicle 1 : 2021-2022 UNITY U24IB
Descriptive Information : THE BATTERY DISCONNECT SWITCH, LOCATED IN THE FRIDGE CABINET
AREA , IS INSTALLED TOO CLOSE TO THE METAL FRIDGE FRAME. THE SWITCH TERMINAL POSTS MAY CONTACT THE FRIDGE FRAME CAUSING A SHORT IN THE CIRCUIT AND BLOWING A 100 AMP FUSE. THE MODELS NOT INCLUDED HAVE THE BATTERY DISCONNECT SWITCH LOCATED IN A DIFFERENT AREA OF THE FRIDGE CABINET NOT CLOSE TO THE METAL FRAMING OF THE FRIDGE. UNITS AFFECTED 75
Production Dates : JUN 17, 2020 – DEC 01, 2022 Vehicle 2 : 2021-2023 UNITY U24TB
Descriptive Information : THE BATTERY DISCONNECT SWITCH, LOCATED IN THE FRIDGE CABINET AREA, THE TERMINAL POSTS ARE TOO CLOSE TO THE METAL FRIDGE FRAME. THE SWITCH TERMINAL POSTS MAY CONTACT THE FRIDGE FRAME CAUSING A SHORT IN THE CIRCUIT AND BLOWING A 100 AMP FUSE. THE MODELS NOT INCLUDED HAVE THE BATTERY DISCONNECT SWITCH LOCATED IN A DIFFERENT AREA OF THE FRIDGE CABINET NOT CLOSE TO THE METAL FRAMING OF THE FRIDGE.
UNITS AFFECTED 266
Production Dates : JUN 17, 2020 – DEC 01, 2022 Description of Defect :
Description of the Defect : THE BATTERY DISCONNECT SWITCH, LOCATED AT THE ENTRY DOOR, THE TERMINAL POSTS CAN CONTACT THE METAL GROUNDED FRIDGE FRAME RESULTING IN A SHORT CIRCUIT AND BLOWING A 100 AMP FUSE.
FMVSS 1 : NR
FMVSS 2 : NR Part 573 Safety Recall Report 23V-002 Page 2 Description of the Safety Risk : IF THE BATTERY DISCONNECT SWITCH TERMINAL POSTS WOULD
CONTACT THE METAL FRIDGE FRAME IT COULD CAUSE A SHORT IN THE CIRCUIT AND BLOW THE FUSE AND POSSIBLY CAUSING AN INCREASED RISK OF FIRE AND INJURY.
Description of the Cause : A DESIGN OVERSIGHT AND NOT UPDATING CABINET ASSEMBLY DRAWINGS TO COMPENSATE FOR THE USE OF PLYWOOD WHICH IS A THICKER MATERIAL. THERE IS INSUFFICIENT ROOM FROM THE TERMINAL POSTS AND THE METAL FRIDGE FRAME. Identification of Any Warning
that can Occur : THE 100 AMP FUSE IN THE MEGA FUSE HOLDER IN THE BATTERY COMPARTMENT WOULD HAVE BLOWN. Involved Components : Component Name : BATTERY DISCONNECT TERMINAL
Component Description : BATTERY DISCONNECT CONNECTION Component Part Number : 126-0763 Supplier Identification : Component Manufacturer
Name : NR Address : NR
NR
Country : NR Chronology :
DECEMBER 21/2022 – A MOTORHOME IN THE PRODUCTION PROCESS SHORTED THE CIRCUIT AND BLEW A 100 AMP FUSE. THE CAUSE WAS THE BATTERY DISCONNECT TERMINAL POST HAD MADE CONTACT WITH THE METAL FRIDGE FRAME CAUSING THE SHORT CIRCUIT. THE FRIDGE HAD BEEN INSTALLED IN THE FRIDGE CABINET CROOKED CAUSING LESS SPACE FOR THE TERMINAL POSTS. IT WAS NOTICED THAT THE FRIDGE CABINET DRAWING HAD NOT BEEN UPDATED TO REFLECT A THICKER MATERIAL BEING USED IN THE PRODUCTION OF THE CABINET. THUS CAUSING LESS SPACE BETWEEN THE TERMINAL POSTS & THE FRIDGE FRAME. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-002
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : DEALERS WITH INVENTORY WILL BE SENT AN SOP (STANDARD
OPERATING PROCEDURE) AND TWO RUBBER TERMINAL POST PROTECTIVE COVERS PER MOTORHOME TO BE INSTALLED. DEALERS WILL SUBMIT A WARRANTY APPLICATION FOR REIMBURSEMENT. RETAIL OWNERS WILL BE SENT AN SOP (STANDARD OPERATING PROCEDURE) AND TWO RUBBER TERMINAL POST PROTECTIVE COVERS. THE RETAIL OWNER WILL BE REIMBURSED OR THE SERVICE CENTER WILL BE PAID DIRECTLY BY TRIPLE E RV. A RETAIL OWNER OR SERVICING CENTER WILL BE REIMBURSED FOR COSTS INCURRED FOR REPAIR PRIOR TO THE RECALL NOTIFICATION. How Remedy Component Differs from Recalled Component : Identify How/When Recall Condition was Corrected in Production : TWO RUBBER TERMINAL POST PROTECTIVE COVERS WILL BE INSTALLED ON THE TERMINAL POSTS OF THE BATTERY DISCONNECT SWITCH
ON DECEMBER 21/2022 DURING THE MANUFACTURING PROCESS, TWO RUBBER TERMINAL POST PROTECTIVE COVERS WERE INSTALLED ON EACH MOTORHOME. THE DESIGN TEAM WILL UPDATE THE CABINET DRAWING FOR THE UNITY U24TB TO MOVE THE BATTERY DISCONNECT TO THE FRIDGE EXHAUST/VENT CHAMBER AS IN ALL OTHER MODELS MANUFACTURED. THE UNITY U24IB IS NO LONGER BEING MANUFACTURED. Recall Schedule :
Description of Recall Schedule : NOTIFICATION TO DEALERS IS EXPECTED TO OCCUR LATE JANUARY /
2023.
NOTIFICATION TO RETAIL OWNERS IS EXPECTED TO OCCUR LATE JANUARY / 2023.
Planned Dealer Notification Date : JAN 25, 2023 – JAN 25, 2023
Planned Owner Notification Date : JAN 25, 2023 – JAN 25, 2023 Purchaser Information :
The following manufacturers purchased this defective/noncompliant equipment for possible use or installation in new motor vehicles or new items of motor vehicle equipment:
Name : Address :
Country : Company Phone :
* NR – Not Reported
SEOCONTENT-END
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