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February 9, 2023 NHTSA CAMPAIGN NUMBER: 23V061000
Cooktop Gas Valves May Fracture Causing Gas Leak
A gas leak in the presence of an ignition source can increase the risk of a fire.
NHTSA Campaign Number: 23V061
Manufacturer Forest River
, Inc.
Components EQUIPMENT
Potential Number of Units Affected 12
Summary
Forest River, Inc. (Forest River) is recalling certain 2022-2023 Coachmen Galleria, 2023 Coachmen Beyond, and 2023 Nova motorhomes, equipped with SDS2 2-Burner Drop-in Cooktops with part numbers 3031AST and 3032AST. The internal aluminum burner tubes that connect to the gas valves may fracture and cause a gas leak.
Remedy
Dealers will install a regulator support bracket, free of charge. Owner notification letters were mailed March 13, 2023. Owners may contact Forest River Customer Service at 1-574-825-6307. Forest River’s number for this recall is 225-1601.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
March 2023
This Notice applies to your vehicle VIN listed above.
Dear Forest River Customer:
This notice is sent to you in accordance with the requirements Motor Vehicle Safety Act. This notice is also sent in accordance with the requirements of the United States’ National Traffic and Motor Vehicle Safety Act. Forest River has decided that a defect, which relates to the motor vehicle safety, exists in certain 2022-2023 Coachmen Galleria, Beyond and 2023 Nova Class B recreational vehicles. This is to inform you that your vehicle may contain a defect that could affect the safety of a person.
WHAT IS THE DEFECT/NONCOMPLIANCE?
According to Recall 23E002, Suburban Manufacturing has decided that a defect which relates to motor vehicle safety exists in SDS2 – 2 Burner cooktops that were installed in recreational vehicles. The internal aluminum burner tubes connecting the gas valves to the cook top burners can fracture from excessive vibration or shock experienced in recreational vehicles.
EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL.
According to Recall 23E002, the burner tube could crack resulting a leak of propane when the top burner gas valve is opened to use the appliance. If ignited the propane could result in a fire and/or explosion which could result in personal injury.
WHAT IS FOREST RIVER AND OUR DEALERSHIPS GOING TO DO?
Forest River is notifying dealerships of the recall. You may have the recall corrected at any Forest River dealership. However, it is preferable if you have your selling dealership perform the remedy. Forest River completely covers your cost for the remedy; you will not receive any bill of sale for anything covered under the above recall number.
WHAT SHOULD YOU DO?
Please contact your dealer immediately and request a service appointment to schedule the free remedy. The remedy will be to install a support bracket to the stove. The vehicle Owner is responsible for arranging to have the work completed. Please state you have been notified by Forest River of having a recall in process for your vehicle and provide the recall number for the dealership. It is also helpful to the dealership to have a copy of this letter when you take your vehicle in for the recall remedy.You may also visit www.forestriverinc.com for dealer locations.
HOW LONG WILL THE REMEDY PROCESS TAKE?
The estimated time of repair is 1.0 hours. However, the dealership may need to keep your vehicle or schedule an appointment with you for a later date to fit into their regular service schedule.
WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION?
If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.
Please send the service invoice to the following address:
Coachmen Class B
Forest River, Inc
Attn: Warranty Manager
PO Box 30
Middlebury, IN 46540
3032AST to 3333AST Field Conversion Work Instructions
Chronology :
On February 7, 2023, Forest River’s Office of Corporate Compliance (“OCC”) was made aware of a notice of recall the manufacturing plant received from a supplier. OCC opened a research item the same day.
On February 9, 2023, Forest River’s Corporate Safety Committee was informed of this Equipment Pass Through Recall.
A-1 On February 10, 2023, amended the remedy instructions as per the acknowledgement letter.
23E002 Cooktop Gas Valves May Fracture Causing Gas Leak – Suburban SDS2 2-Burner Drop-in Cooktops
23E002 Cooktop Gas Valves May Fracture Causing Gas Leak – Suburban SDS2 2-Burner Drop-in Cooktops
4 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| COACHMEN | BEYOND | 2023 |
| COACHMEN | GALLERIA | 2022-2023 |
| COACHMEN | NOVA | 2023 |
12 Associated Documents
Defect Notice 573 Report
RCLRPT-23V061-4844.PDF 216.451KB
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Recall Acknowledgement
RCAK-23V061-7005.pdf 651.739KB
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Recall 573 Report – 2/10/2023
RCLRPT-23V061-2216.PDF 216.566KB
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Miscellaneous Document – 3032AST to 3333AST Field Conversion Work Instructions 2-3-23 Revision 1
RMISC-23V061-0207.pdf 721.153KB
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Miscellaneous Document – Suburban Mfg – OEM and Distributor Letter – 23E-002 – Draft 020323
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ISSUED Owner Notification Letter(Part 577)
RCONL-23V061-5084.pdf 173.071KB
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Manufacturer Notices(to Dealers,etc)
RCMN-23V061-7252.pdf 205.127KB
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Remedy Instructions and TSB
RCRIT-23V061-3732.pdf 1020.944KB
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Recall Quarterly Report #1, 2023-1
RCLQRT-23V061-7287.PDF 211.134KB
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Recall Quarterly Report #2, 2023-2
RCLQRT-23V061-1582.PDF 211.232KB
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Recall Quarterly Report #3, 2023-3
RCLQRT-23V061-6344.PDF 211.457KB
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Recall Quarterly Report #4, 2023-4
RCLQRT-23V061-0095.PDF 211.561KB
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SEOCONTENT-START
676 Broadway St. Dayton, TN 37321
NHTSA Safety Recall: 23E-002
Date: February 6, 2023
Via Email and Overnight Delivery
IMPORTANT SAFETY RECALL
OEM CUSTOMER NOTIFICATION
This Customer Notification is sent to you in accordance with the requirements of the United States National Traffic and Motor Vehicle Safety Act.
REASON FOR THIS RECALL
Suburban Manufacturing has decided that a defect which relates to motor vehicle safety exists in SDS2 – 2 Burner cooktops that were installed in recreational vehicles. The internal aluminum burner tubes connecting the gas valves to the cook top burners can fracture from excessive vibration or shock experienced in recreational vehicles. The burner tube could crack resulting a leak of propane when the top burner gas valve is opened to use the appliance. If ignited the propane could result in a fire and/or explosion which could result in personal injury.
WHAT WE WILL DO
Suburban will provide a remedy at no cost. Suburban will provide your company and dealer with work instructions to remedy the defective cooktops. With proper documentation, Suburban will reimburse owners for the retail cost of an SDS2 cooktop if it was replaced prior to the issuing of this recall.
WHAT YOU SHOULD DO
You or your dealer must contact Suburban’s Customer Service department at 423-775-2131 ext 7101 or via email at orders@suburban.com. Suburban will coordinate with you about executing the prescribed remedy.
If after contacting Suburban’s Customer Service you are still not satisfied we have done our best to remedy this situation, you may also submit a written complaint to: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue SE, Washington, DC 20590. You may call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153; or go to http://www.safercar.gov.) Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
We regret any inconvenience this action may cause you. As we are sure you will appreciate, the safety and quality of our products are of the utmost importance to us. Thank you for your attention and cooperation in this matter.
Sincerely,
Suburban Manufacturing
**************************************************************************************************************
2-3-23 Revision 1
3032AST to 3333AST Field Conversion Work Instructions
**Throughout this process, this appliance should only be handled on a soft working surface to prevent damage to glass, main top, or other key components.**
Required Tools/Parts:
• Soft working surface
• Appropriate PPE (gloves, sleeves, safety glasses)
• 3032AST drop-in cooktop
• Small “3333AST” stickers (for heat shield)
• #2 Phillips driver
• Torque-controlled wrench (15mm or 16mm socket)
• Needle nose pliers
• Scissors
• 3M Promoter or rubbing alcohol
• 211747 VHB tape
• 410349 Loctite 243
• 064345 Regulator Bracket
• 122292 Screws (#6 x 3/8 SS)
1. Uninstall unit and place on soft working surface.
2. Remove heat shield from bottom of appliance, setting heat shield, screws, and washers aside.
3. Apply adhesion promoter to bottom of main top and bottom of regulator support bracket or clean surfaces with a 50/50 mixture of rubbing alcohol and water.
4. Cut a 1” length of VHB tape (p/n 211747) and apply to bottom of regulator support bracket.
5. Peel red liner from tape.
2-3-23 Revision 1
6. Place regulator support bracket over regulator and align screw holes. (Ensure regulator mounting surface is parallel to bottom of main top.)
7. Attach bracket to regulator with two 122292 screws.
8. Apply force of 15 lbs. minimum to regulator bracket to firmly adhere VHB tape. (Minimum application temperature of 50°F. If necessary, heat tape and application surfaces prior to adhesion.)
9. Reinstall heat shield using retained screws and washers.
10. Cover “3032AST” with small “3333AST” sticker on large heat shield sticker. Clean oily residue as required for proper label adhesion.
11. Turn unit over and open glass lid.
12. Remove both burner control knobs.
13. Using a 15mm or 16mm socket (depending upon nut used) or needle nose pliers, remove top nut securing the left valve to the main top.
14. Tighten bottom nut.
15. Apply one drop of Loctite 243 to approximately 2nd valve thread.
2-3-23 Revision 1
16. Install top nut over bottom nut and torque to 20 in-lb.
17. Reinstall control knob.
18. Repeat steps 13 through 17 for the right control.
19. Visually inspect appliance (for smears, smudges, etc.) and clean as necessary.
20. Reinstall unit
3032AST Before Repair 3333AST After Repair
2-3-23 Revision 1
**************************************************************************************************************
Page 1 of 1
RECALL 23V061 / 2023-025 REMEDY INSTRUCTIONS
Make(s): GALLERIA, BEYOND & NOVA
Model(s): MANY, SEE BELOW
Model Year(s): 2022 – 2023
Concern:
The internal aluminum burner tubes connecting
the gas valves to the cook top burners can
fracture from excessive vibration or shock
experienced in recreational vehicles.
Repair Code: RC-029-03-00-004303
Allotted Time: 1.00 HRS.
Inspection Code: RC-029-05-00-004308
Allotted Time: .25 HRS.
Photo(s) Required: YES
Prior Authorization Required: YES
Part(s) Kit Number: F100388830
Part(s) Return: N/A
Disconnect the vehicles’ battery Positive and Negative, disconnect any House battery(s) Positive and Negative, if equipped with a generator ensure it is off and lastly, ensure the vehicle is disconnected from shore power. Turn off LP Gas at LPG Tank. Block any tires/wheels to prevent the vehicle from rolling. Failure to do so may result in electrocution, fire or other personal injury, property damage and/or death.
Models:
Galleria: GAB24AM4X4, GAB24FLM4X4, GAB24QM
Beyond: BYB22CAWD, BYB22DAWD, BYB22RBAWD, BYB22CFCD
Nova: NAB20RB
SEE THE INCLUDED INSTRUCTIONS FROM SUBURBAN
676 Broadway Street
Dayton, Tennessee 3 7 3 2 1
423-775-2131
www.airxcel.com/suburban
521337/521340 SDS2 FIELD RECALL KIT INSTRUCTION SHEET
FOR STOCK NUMBERS 3031AST AND 3032AST
This kit is for remedy of SDS2 cooktops under NHTSA recall 23E-002. Warranty Flat Rate Labor Time 0.25 hrs.
KIT 521337 CONSISTS OF:
(1) BRACKET ASSEMBLY WITH TAPE, PN 064351
(2) SCREW, #6 X .375”, PN 122292
(1) STICKER, CSA SDS2 12VDC, PN 194462 (USED FOR REMEDY OF STOCK NUMBER 3032AST)
(1) LOCTITE 243 THREADLOCKER, PN 410350
KIT 521340 CONSISTS OF:
(1) BRACKET ASSEMBLY WITH TAPE, PN 064351
(2) SCREW, #6 X .375”, PN 122292
(1) STICKER, CSA SDS2 1.5VDC, PN 194460 (USED FOR REMEDY OF STOCK NUMBER 3031AST)
(1) LOCTITE 243 THREADLOCKER, PN 410350
ASSEMBLY INSTRUCTIONS:
1.
2.
Open glass lid.
Remove (4) black glass bumpers from each corner of the appliance.
3.
Using a #2 Phillips screwdriver, loosen the screws under each bumper.
This will retract the clamping
mechanism that attaches the cooktop to the countertop.
PN: 206286
3-7-23
4.
5.
Close glass lid.
Lift cooktop free of countertop and place bottom side up on soft working surface. If gas supply piping
does not allow removal of cooktop from countertop without disconnecting appliance, shut off the gas supply at the source and disconnect the flare fitting at the appliance. The appliance can now be removed.
6.
Remove heat shield from bottom of appliance, setting heat shield, screws, and washers aside.
7.
Visually inspect the gas tubes connecting the gas valve to the burner orifice holder for any cracks,
splits, etc. Ensure no gas lines are loose by gently pulling the tubing along its axis away from each brass nut. Use only two fingers. If any gas lines are loose, stop the recall kit process and request a replacement unit by contacting Suburban Tech Support at 574-247-9235, option 5.
8.
Clean bottom of main top near regulator with a 50/50 mixture of rubbing alcohol and water.
9.
Peel red liner from tape on bottom of bracket assembly (064351).
PN: 206286
3-7-23
10. Place bracket assembly over regulator and align screw holes. (Ensure regulator mounting surface is parallel to bottom of main top.)
11. Attach bracket to regulator with two screws (122292).
12. Apply force of 15 lbs. minimum to regulator bracket to firmly adhere VHB tape. (Minimum application temperature of 50°F. If necessary, heat tape and application surfaces prior to adhesion.)
13. Reinstall heat shield using retained screws and washers.
14. Cover “3031AST” with sticker (194460) or cover “3032AST” with sticker (194462) on large heat shield sticker. Clean oily residue as required for proper label adhesion.
15.
16.
17.
Turn unit over and open glass lid. Remove both burner control knobs.
Using needle nose pliers, remove top nut securing the left valve to the main top.
Your cooktop may
have one or two nuts securing each gas valve.
PN: 206286
3-7-23
18. Tighten bottom nut if your cooktop had two nuts on each gas valve.
19. Snip tip of Loctite 243 (410350) and apply one drop of threadlocker to approximately 2nd valve thread if each valve has two nuts. Apply one drop of threadlocker to approximately the 4th thread if each valve has only one nut.
20.
Install top nut and torque to 20 in-lb.
21.
Reinstall control knob.
22.
Repeat steps 16 through 20 for the right control.
PN: 206286
3-7-23
23. Reinstallation of unit is reverse of removal. (Steps 1-5) If the gas supply was disconnected, reconnect the gas supply piping and turn on the gas supply. Check for any leaks using an appropriate leak check procedure. See the Installation, Operation, and Maintenance Manual that came with the appliance for more information.
24.
This completes the recall remedy steps.
PN: 206286
3-7-23
**************************************************************************************************************
IMPORTANT SAFETY RECALL
Page 1 of 2
March 2023
This Notice applies to your vehicle VIN listed above.
Dear Forest River Customer:
This notice is sent to you in accordance with the requirements Motor Vehicle Safety Act. This notice is also sent in accordance with the requirements of the United States’ National Traffic and Motor Vehicle Safety Act. Forest River has decided that a defect, which relates to the motor vehicle safety, exists in certain 2022-2023 Coachmen Galleria, Beyond and 2023 Nova Class B recreational vehicles. This is to inform you that your vehicle may contain a defect that could affect the safety of a person.
WHAT IS THE DEFECT/NONCOMPLIANCE?
According to Recall 23E002, Suburban Manufacturing has decided that a defect which relates to motor vehicle safety exists in SDS2 – 2 Burner cooktops that were installed in recreational vehicles. The internal aluminum burner tubes connecting the gas valves to the cook top burners can fracture from excessive vibration or shock experienced in recreational vehicles.
EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL.
According to Recall 23E002, the burner tube could crack resulting a leak of propane when the top burner gas valve is opened to use the appliance. If ignited the propane could result in a fire and/or explosion which could result in personal injury.
WHAT IS FOREST RIVER AND OUR DEALERSHIPS GOING TO DO?
Forest River is notifying dealerships of the recall. You may have the recall corrected at any Forest River dealership. However, it is preferable if you have your selling dealership perform the remedy. Forest River completely covers your cost for the remedy; you will not receive any bill of sale for anything covered under the above recall number.
WHAT SHOULD YOU DO?
Please contact your dealer immediately and request a service appointment to schedule the free remedy. The remedy will be to install a support bracket to the stove. The vehicle Owner is responsible for arranging to have the work completed. Please state you have been notified by Forest River of having a recall in process for your vehicle and provide the recall number for the dealership. It is also helpful to the dealership to have a copy of this letter when you take your vehicle in for the recall remedy.You may also visit www.forestriverinc.com for dealer locations.
HOW LONG WILL THE REMEDY PROCESS TAKE?
The estimated time of repair is 1.0 hours. However, the dealership may need to keep your vehicle or schedule an appointment with you for a later date to fit into their regular service schedule.
WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION?
If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.
Please send the service invoice to the following address:
Coachmen Class B
Forest River, Inc
Attn: Warranty Manager
PO Box 30
Middlebury, IN 46540
DEPARTMENT OF COMPLIANCE
VEHICLE SAFETY AND RECALL MANAGEMENT
BUILDING 11
423 N MAIN ST
MIDDLEBURY, INDIANA 46540-9218
NHTSA RECALL: 23V061
CANADA RECALL: 2023-025
FR ID: 225-1601
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IMPORTANT SAFETY RECALL
Page 2 of 2
WHAT IF YOU NO LONGER OWN THIS VEHICLE?
If you no longer own this vehicle and have the address for the current owner, please forward this letter to the new owner within 10 working days after the day in which the notice is received. You have received this letter because government regulations require that a notification is sent to the last known owner of record. Our records indicate that you are the current owner.
PLEASE NOTE: FEDERAL LAW REQUIRES THAT ANY VEHICLE LESSOR RECEIVING THIS RECALL NOTICE MUST FORWARD A COPY OF THIS NOTICE TO THE LESSEE WITHIN TEN DAYS.
MAY FOREST RIVER ASSIST YOU FURTHER?
If you have difficulties getting your vehicle repaired, please contact your Forest River Representative listed below:
CONTACT
PHONE
COACHMEN CUSTOMER SERVICE
(574) 825-6319
SUBURBAN CUSTOMER SERVICE
(423) 775-2131 EXT 7101
If you are still having difficulty getting your vehicle repaired in a reasonable amount of time or without charge, you may write to the following address:
For Canadian Owners Please Contact:
Head of Recalls
Motor Vehicle Safety Investigations Laboratory
Transport Canada
80 Noël street, Gatineau, Quebec, J8Z 0A1
Telephone (800) 333-0510
Facsimile (819) 420-4292
Recall ID: 2023-025
For US Owners Please Contact:
Administrator
National Highway Traffic Safety Administration
1200 New Jersey Ave, S.E.
Washington, D.C. 20590
Or you may call the toll free Vehicle Safety Hotline at 1-888-327-4236 or (TTY: 1-800-424-9153).
Or visit www.safercar.gov and search;
Recall ID: 23V061
Sincerely,
Forest River Inc.
Office of Corporate Compliance**************************************************************************************************************IMPORTANT SAFETY RECALL
Page 1 of 2
March 2023
Pursuant to USC49CFR §577.13 – Notification to Dealerships and Distributors – Paragraph B
“It is a violation of Federal Law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by the notification under a sale or lease until the defect or noncompliance is remedied. Substantial civil penalties apply to violations of this law.”
–Forest River motorized and towable products are contained in this section-
CANADA: Pursuant to the Canadian Motor Vehicle Safety Act, section 5
Companies who sell new non-complying vehicles may be in violation of the Motor Vehicle Safety Act. Substantial penalties apply to violations of this law. This notice is being sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This is to inform you that your vehicle may contain a defect that could affect the safety of a person.
Forest River has decided that a safety defect exists in certain 2022-2023 Coachmen Galleria, Beyond and 2023 Nova Class B recreational vehicles. Forest River is recalling the defect model(s) to ensure the safety of our future retail consumers and your dealership. Forest River apologizes for any inconvenience this action may cause your dealership; however, safety continued satisfaction and our commitment to building great products are of the utmost importance to Forest River.
The identified VIN referenced in the attached document(s).
The designated Date range of production is 7/27/2022 through 12/8/2022.
DEFECT/NONCOMPLIANCE:
According to Recall 23E002, Suburban Manufacturing has decided that a defect which relates to motor vehicle safety exists in SDS2 – 2 Burner cooktops that were installed in recreational vehicles. The internal aluminum burner tubes connecting the gas valves to the cook top burners can fracture from excessive vibration or shock experienced in recreational vehicles.
EVALUATION OF RISK:
According to Recall 23E002, the burner tube could crack resulting a leak of propane when the top burner gas valve is opened to use the appliance. If ignited the propane could result in a fire and/or explosion which could result in personal injury.
SERVICE PROCEDURE:
Dealership Service Department procedures can be found on Dealer Connect
WHAT IS THE PART NUMBER OF THE REMEDY KIT?
F100388830
PRIOR AUTHORIZATION IS REQUIRED.
DEALER REPAIR CODES: Dealer Connect
UNITED
STATES
CANADA
REPAIR
CODE
DESCRIPTION
ALLOWABLE HOUR(S)
23V061
2023-025
RC-029-05-00-004308
PERFORM INSPECTION ONLY
.25 HRS
23V061
2023-025
RC-029-03-00-004303
PERFORM INSPECTION AND REMEDY AS PER INSTRUCTIONS
1.0 HRS
DEPARTMENT OF COMPLIANCE
VEHICLE SAFETY AND RECALL MANAGEMENT
BUILDING 11
423 N MAIN ST
MIDDLEBURY, INDIANA 46540-9218
NHTSA RECALL: 23V061
CANADA RECALL: 2023-025
FR ID: 225-1601
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O Integrity
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IMPORTANT SAFETY RECALL
Page 2 of 2
HELPFUL CONTACT INFORMATION:
CONTACT
PHONE
COACHMEN CUSTOMER SERVICE
(574) 825-6319
SUBURBAN CUSTOMER SERVICE
(423) 775-2131 EXT 7101
The Recall shall be considered the utmost priority to remedy the 2022-2023 Coachmen Galleria, Beyond and 2023 Nova Class B in question. The retail consumer shall not be charged any amount of monies for remedy to their 2022-2023 Coachmen Galleria, Beyond and 2023 Nova Class B listed under this Recall.
If your dealership has already performed the remedy to 2022-2023 Coachmen Galleria, Beyond and 2023 Nova Class B, your dealership is entitled to the reimbursement as stated above by filing a claim using the indicated repair code(s). If the remedy needs to be performed on an out of warranty 2022-2023 Coachmen Galleria, Beyond and 2023 Nova Class B in which the VIN falls under as stated in the identified VIN listing, your dealership is entitled to the reimbursement as stated above by filing a claim using the indicated repair code(s).
Notice:
In no manner shall a Forest River Product Owner or Coachmen Product Owner be charged any fee(s) for scheduling, conduction or completion of the recall. Additionally, all dealership(s) that are Forest River and/or Coachmen dealership(s) are Federally Mandated to perform the recall once presented with this recall whether by the Owner or Dealership receipt of this letter, without denial of service to the Owner. Lastly, denial of a remedy for this recall is a Federal Violation punishable by law resulting substantial fines and/or civil penalties.
Federal Regulation requires that any lessor receiving this Recall must forward a copy of this notice to the lessee within ten days. If your dealership no longer owns this vehicle, please inform the Warranty Manager of the product listed above of the change of ownership.
Sincerely,
Forest River, Inc.
Office of Corporate Compliance**************************************************************************************************************OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-061
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Forest River, Inc. FEB 09, 2023 NHTSA Recall No. : 23V-061 Manufacturer Recall No. : 225-1601
Manufacturer Information :
Manufacturer Name : Forest River, Inc.
Address : 55470 CR 1
P.O. Box 3030 Elkhart IN 46515-3030 Company phone : 1-800-348-7440
Population :
Number of potentially involved : 12 Estimated percentage with defect : 100 %
Vehicle Information :
Vehicle 1 : 2022-2023 Forest River Inc. Coachmen Galleria Class B Recreational Vehicles Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : NR
Descriptive Information : The scope was determined using manufacturing records of when the manufacturing plant switched to using the subject Suburban two burner cooktop.
US Model and Quantity
2022 GALLERIA GAB24AM4X4 2
2022 GALLERIA GAB24FLM4X41
2023 GALLERIA GAB24QM 1
Total 4 Production Dates : JUL 27, 2022 – DEC 08, 2022
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2023-2023 Forest River Inc. Coachmen Beyond Class B Recreational Vehicles Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : NR
Descriptive Information : The scope was determined using manufacturing records of when the manufacturing plant switched to using the subject Suburban two burner cooktop.
US Model and Quantity
2023 BEYOND BYB22CAWD 2
2023 BEYOND BYB22DAWD 4
2023 BEYOND BYB22RBAWD 1
Total 7 Production Dates : JUL 27, 2022 – DEC 08, 2022
VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-061 Page 2 Vehicle 3 : 2023-2023 Forest River Inc. Coachmen Nova Class B Recreational Vehicles Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : NR
Descriptive Information : The scope was determined using manufacturing records of when the manufacturing plant switched to using the subject Suburban two burner cooktop.
US Model and Quantity
2023 NOVA NAB20RB 1
Total 1 Production Dates : JUL 27, 2022 – DEC 08, 2022
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : According to the Recall Notice – 23E002 – received from Suburban: “Suburban Manufacturing has decided that a defect which relates to motor vehicle safety exists in SDS2 – 2 Burner cooktops that were installed in recreational vehicles. The internal aluminum burner tubes connecting the gas valves to the cook top burners can fracture from excessive vibration or shock experienced in recreational vehicles.”
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : According to the Recall Notice – 23E002 – received from Suburban: “The
burner tube could crack resulting a leak of propane when the top burner gas valve is opened to use the appliance. If ignited the propane could result in a fire and/or explosion which could result in personal injury.”
Description of the Cause : Unknown Identification of Any Warning
that can Occur : According to the Recall Notice – 23E002 – received from Suburban: None stated on the notice. Involved Components : Component Name 1 : 2 Bruner Cooktops Component Description : 2 Burner Cooktops Component Part Number : SDS2 The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-061 Page 3 Component Name 2 : Burner Tube Component Description : Burner Tube Component Part Number : N/A Supplier Identification : Component Manufacturer
Name : Suburban Manufacturing Address : 676 Broadway St.
Dayton Tennessee 37321
Country : United States Chronology :
On February 7, 2023, Forest River’s Office of Corporate Compliance (“OCC”) was made aware of a notice of recall the manufacturing plant received from a supplier. OCC opened a research item the same day. On February 9, 2023, Forest River’s Corporate Safety Committee was informed of this Equipment Pass Through Recall. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-061 Page 4 Description of Remedy :
Description of Remedy Program : Forest River will provide all parts and labor free of charge to Consumers
and Dealers. An authorized Forest River, Coachmen or Suburban Dealer or Service Center will need to perform the remedy. What is the Forest River Customer Service Phone Number? (574) 825-6307
What is the Suburban Customer Service Phone Number? (423) 775-2131 Ext 7101 If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.
Please send the service invoice to the following address: Coachmen Class B Forest River, Inc.
Attn: WARRANTY MANAGER PO Box 30
Middlebury, IN 46540 How Remedy Component Differs from Recalled Component : Unknown
Suburban Manufacturing P: (423) 775-2131
676 Broadway St.
Dayton, TN 37321 Affected Component Part Number SDS2
Affected Component Name & Description – 2 Burner cooktops Affected Component Part Number N/A
Affected Component Name & Description – Burner Tube Identify How/When Recall Condition was Corrected in Production : Unknown Recall Schedule :
Description of Recall Schedule : Forest River has the utmost urgency in our recalls. Forest River will send
suspected VIN numbers to our third party vendor that is licensed to pull data on the current owner of the vehicles (as needed) once a formal NHTSA I.D. is provided. Forest River intends on pushing the mailing out as soon as NHTSA provides any correction(s) and an Acknowledgement Letter.
Planned Dealer Notification Date : MAR 21, 2023 – MAR 21, 2023 The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-061
Page 5
The information contained in this report was submitted pursuant to 49 CFR §573 Planned Owner Notification Date : MAR 21, 2023 – MAR 21, 2023
* NR – Not Reported**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-061
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Forest River, Inc. FEB 10, 2023 NHTSA Recall No. : 23V-061 Manufacturer Recall No. : 225-1601
Manufacturer Information :
Manufacturer Name : Forest River, Inc.
Address : 55470 CR 1
P.O. Box 3030 Elkhart IN 46515-3030 Company phone : 1-800-348-7440
Population :
Number of potentially involved : 12 Estimated percentage with defect : 100 %
Vehicle Information :
Vehicle 1 : 2022-2023 Forest River Inc. Coachmen Galleria Class B Recreational Vehicles Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : NR
Descriptive Information : The scope was determined using manufacturing records of when the manufacturing plant switched to using the subject Suburban two burner cooktop.
US Model and Quantity
2022 GALLERIA GAB24AM4X4 2
2022 GALLERIA GAB24FLM4X41
2023 GALLERIA GAB24QM 1
Total 4 Production Dates : JUL 27, 2022 – DEC 08, 2022
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2023-2023 Forest River Inc. Coachmen Beyond Class B Recreational Vehicles Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : NR
Descriptive Information : The scope was determined using manufacturing records of when the manufacturing plant switched to using the subject Suburban two burner cooktop.
US Model and Quantity
2023 BEYOND BYB22CAWD 2
2023 BEYOND BYB22DAWD 4
2023 BEYOND BYB22RBAWD 1
Total 7 Production Dates : JUL 27, 2022 – DEC 08, 2022
VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-061 Page 2 Vehicle 3 : 2023-2023 Forest River Inc. Coachmen Nova Class B Recreational Vehicles Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : NR
Descriptive Information : The scope was determined using manufacturing records of when the manufacturing plant switched to using the subject Suburban two burner cooktop.
US Model and Quantity
2023 NOVA NAB20RB 1
Total 1 Production Dates : JUL 27, 2022 – DEC 08, 2022
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : According to the Recall Notice – 23E002 – received from Suburban: “Suburban Manufacturing has decided that a defect which relates to motor vehicle safety exists in SDS2 – 2 Burner cooktops that were installed in recreational vehicles. The internal aluminum burner tubes connecting the gas valves to the cook top burners can fracture from excessive vibration or shock experienced in recreational vehicles.”
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : According to the Recall Notice – 23E002 – received from Suburban: “The
burner tube could crack resulting a leak of propane when the top burner gas valve is opened to use the appliance. If ignited the propane could result in a fire and/or explosion which could result in personal injury.”
Description of the Cause : Unknown Identification of Any Warning
that can Occur : According to the Recall Notice – 23E002 – received from Suburban: None stated on the notice. Involved Components : Component Name 1 : 2 Bruner Cooktops Component Description : 2 Burner Cooktops Component Part Number : SDS2 The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-061 Page 3 Component Name 2 : Burner Tube Component Description : Burner Tube Component Part Number : N/A Supplier Identification : Component Manufacturer
Name : Suburban Manufacturing Address : 676 Broadway St.
Dayton Tennessee 37321
Country : United States Chronology :
On February 7, 2023, Forest River’s Office of Corporate Compliance (“OCC”) was made aware of a notice of recall the manufacturing plant received from a supplier. OCC opened a research item the same day. On February 9, 2023, Forest River’s Corporate Safety Committee was informed of this Equipment Pass Through Recall.
A-1 On February 10, 2023, amended the remedy instructions as per the acknowledgement letter. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-061 Page 4 Description of Remedy :
Description of Remedy Program : Forest River will provide all parts and labor free of charge to Consumers
and Dealers. An authorized Forest River, Coachmen or Suburban Dealer or Service Center will need to perform the remedy. A-1 According to recall 23E002, the remedy will be to install a regulator support bracket to eliminate the vibration of the burner tube. What is the Forest River Customer Service Phone Number? (574) 825-6307
What is the Suburban Customer Service Phone Number? (423) 775-2131 Ext 7101 If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.
Please send the service invoice to the following address: Coachmen Class B Forest River, Inc.
Attn: WARRANTY MANAGER PO Box 30
Middlebury, IN 46540 How Remedy Component Differs from Recalled Component : Unknown
Suburban Manufacturing P: (423) 775-2131
676 Broadway St.
Dayton, TN 37321 Affected Component Part Number SDS2
Affected Component Name & Description – 2 Burner cooktops Affected Component Part Number N/A
Affected Component Name & Description – Burner Tube Identify How/When Recall Condition was Corrected in Production : Unknown Recall Schedule :
Description of Recall Schedule : Forest River has the utmost urgency in our recalls. Forest River will send
suspected VIN numbers to our third party vendor that is licensed to pull data on the current owner of the vehicles (as needed) once a formal NHTSA I.D. is provided. Forest River intends on pushing the mailing out The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-061
Page 5
The information contained in this report was submitted pursuant to 49 CFR §573
as soon as NHTSA provides any correction(s) and an Acknowledgement Letter.
Planned Dealer Notification Date : MAR 21, 2023 – MAR 21, 2023
Planned Owner Notification Date : MAR 21, 2023 – MAR 21, 2023
* NR – Not Reported
SEOCONTENT-END
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