Rear Entry Step May Fail – 2022 Demers MX164E, MX170E, MXP150E, MXP150Z, MXP153E, MXP170MLE, MXP170Z, & 2020, 2022 MXP170E Ambulances

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February 23, 2023 NHTSA CAMPAIGN NUMBER: 23V117000

Rear Entry Step May Fail

A rear entry step that unexpectedly fails while in use increases the risk of injury to the user.

 

NHTSA Campaign Number: 23V117

Manufacturer Braun Ambulances

Components STRUCTURE

Potential Number of Units Affected 64

 

Summary

Braun Ambulances (Braun) is recalling certain 2022 Demers ambulances, models MX164E, MX170E, MXP150E, MXP150Z, MXP153E, MXP170MLE, MXP170Z, and 2020, 2022 MXP170E. The rear step of the ambulance may fail under weight due to incorrect welding.

 

Remedy

Braun will send a reinforcement plate to be installed on the rear step, free of charge. Owner notification letters were mailed April 11, 2023. Owners may contact Braun customer service at 1-877-344-9990.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


Chronology :

December 22 , 2022 the first rear step have broken on the production line. We did are investigation and the affected rear step repair. January , 18 , 2023 a second rear step broke on the production line. A action plan is put together to determine the problem , cause and resolution. We did found out that some rear step were affected and all produce by the same supplier . January , 20 , 20233 the affected supplier was advise and did the correction on is side to the drawing and part in stock. January , 23 , 2023 all unit affected still in are position have been repair before delivery.

 


9 Affected Products

Vehicles

MAKEMODELYEAR
DEMERSMX164E2022
DEMERSMX170E2022
DEMERSMXP150E2022
DEMERSMXP150Z2022
DEMERSMXP153E2022
DEMERSMXP170E2020, 2022
DEMERSMXP170MLE2022
DEMERSMXP170Z2022

 


10 Associated Documents

Recall Acknowledgement

RCAK-23V117-2549.pdf 645.844KB

 


Defect Notice 573 Report

RCLRPT-23V117-7142.PDF 225.264KB

 


Owner Notification Letter(Part 577) – Redacted

RCONL-23V117-1153.pdf 649.987KB

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Recall 573 Report-Amendment 2 – 05/03/2023

RCLRPT-23V117-5755.pdf 225.397KB

 


Recall 573 Report – 02/23/2023

RCLRPT-23V117-7418.PDF 225.265KB

 


Recall 573 Report – 05/15/2023

RCLRPT-23V117-8699.PDF 225.059KB

 


Manufacturer Notices(to Dealers,etc) – Redacted

RCMN-23V117-4161.pdf 195.484KB

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Recall Quarterly Report #1, 2023-2

RCLQRT-23V117-1214.PDF 211.251KB

 


Recall Quarterly Report #2, 2023-3

RCLQRT-23V117-4955.PDF 211.349KB

 


Recall Quarterly Report #3, 2023-4

RCLQRT-23V117-9925.PDF 211.43KB

 


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