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March 22, 2023 NHTSA CAMPAIGN NUMBER: 23V190000
Corrosion on Remote Control Circuit Board
A winch that operates unintentionally increases the risk of injury.
NHTSA Campaign Number: 23V190
Manufacturer Alexis Fire Equipment Company
Components EQUIPMENT, ELECTRICAL SYSTEM
Potential Number of Units Affected 3
Summary
Alexis Fire Equipment Company (Alexis Fire) is recalling certain 2022 Emergency Utility, Flatbed Brush, and 300 Gallon Mini Pumper Fire Apparatus vehicles, equipped with a Warn Winch and a wireless handheld remote. Water may enter the handheld remote control for the winch and cause circuit board corrosion, which can allow the winch to operate unintentionally.
Remedy
Alexis Fire will work with Warn Industries, Inc. to provide owners instructions on how to inspect the remote for corrosion and disable the wireless function by removing the battery pack from the remote. If corrosion or water intrusion is found when removing the battery pack
owners should stop using the remote and contact WARN customer service for a replacement remote, free of charge. Once new parts are available, WARN will make a replacement water resistant remote available, free of charge. Owner notification letters were mailed April 5, 2023. Owners may contact Alexis Fire customer service at 1-309-482-6121.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
**IMPORTANT SAFETY RECALL**
This notice applies to your vehicle, [VIN] NHTSA Recall No: 23V190
April 5, 2023
Dear Alexis Fire Equipment Customer:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
Alexis Fire Equipment has decided, based on information provided by Warn Industries, that a defect exists certain 2022 Emergency Utility, Flatbed Brush, an 300 Gallon Mini Pumper Fire Apparatus vehicles equipped with a handheld remote control operated WARN VR EVO winch.
APPARATUS VIN: [OWNER VIN]
COMPONENT:
WARN Industries VR EVO winch
PROBLEM DESCRIPTION:
After investigating field reports of inadvertent activation, Warn determined that getting the remote control wet could result in water ingress and corrosion inside the remote control. This condition could lead to inadvertent activation. It was determined that this condition only affects remote controls with wireless capability that are not waterproof. Only the remote is subject to the recall, the winch is not affected.
CONSEQUENCE:
Remotes which have been exposed to or submerged in water have exhibited failures that can result in unintended winch operation, which increases the risk of injury.
REPAIR PROCEDURE:
WARN has issued specific instructions on how to immediately inspect, replace your existing VR EVO remote with a “corded-only” remote, and submit a claim for a $100 coupon as well as a new water-resistant remote control that will be made available to affected customers once released. Please see the attached document directly from WARN Industries Inc.
CUSTOMER ACTION:
Please follow the attached directions from WARN and register to receive your $100 coupon and wireless replacement remote when available at https://www.warn.com/vr-evo-remote-info.
WHO SHOULD YOU CONTACT WITH FURTHER QUESTIONS OR CONCERNS:
If you have any questions or concerns, please contact WARN customer service at 800-543-9276 or cs@warn.com or visit WARNs website at https://www.warn.com/vr-evo-remote-info
If Warn Industries fails or is unable to remedy this defect without charge, or within a reasonable amount of time, you may submit a written complaint to: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave SE, Washington, DC 20590. You may also call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY:1-800-424-9153); or go to http://safercar.gov
Alexis Fire Equipment is taking this action in the interest of safety and satisfaction with our products. We apologize for any inconvenience and thank you for your attention to this matter.
Sincerely,
Alexis Fire Equipment Company
Chronology :
Monday March 13th we were contacted by a NHTSA representative about the WARN recall. Upon notification we reached out to our WARN representative to gain more information about the recall. Once we obtained product numbers we searched our database to find affected parts still on the shelf in inventory and products that were installed on specific customer units.
22E101 Corrosion on Remote Control Circuit Board – WARN VR EVO Winch Wireless/Handheld Remote
22E101 Corrosion on Remote Control Circuit Board – WARN VR EVO Winch Wireless/Handheld Remote
1 Affected Product
Vehicle
MAKE | MODEL | YEAR |
ALEXIS FIRE EQUIPMENT | FIRE APPARATUS | 2022 |
6 Associated Documents
Recall 573 Report – 3/27/2023
RCLRPT-23V190-1030.PDF 214.021KB
Defect Notice 573 Report
RCLRPT-23V190-2622.PDF 213.897KB
Recall Acknowledgement
RCAK-23V190-4145.pdf 645.442KB
Recall 573 Report-Amendment 2 – 04/03/2023
RCLRPT-23V190-5793.PDF 214.12KB
Owner Notification Letter(Part 577)
RCONL-23V190-1765.pdf 204.791KB
Recall Quarterly Report #1, 2023-2
RCLQRT-23V190-8938.PDF 211.124KB
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SEOCONTENT-START
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-190
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Alexis Fire Equipment Company
Submission Date : APR 03, 2023
NHTSA Recall No. : 23V-190
Manufacturer Recall No. : NR
Manufacturer Information :
Manufacturer Name : Alexis Fire Equipment Company
Address : 109 E Broadway Ave
PO Box 549 Alexis IL 61412
Company phone : 309-482-6121
Population :
Number of potentially involved : 3
Estimated percentage with defect : 100 %
Vehicle Information :
Vehicle 1 : 2022-2023 Alexis Fire Equipment Fire Apparatus
Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES
Body Style : 4-DOOR
Power Train : DIESEL
Descriptive Information : Monday March 13th we were contacted by a NHTSA representative about the WARN
recall. Upon notification we reached out to our WARN representative to gain more
information about the recall. Once we obtained product numbers we searched our
database to find affected parts still on the shelf in inventory and products that were
installed on specific customer units. Three mini/utility apparatus have the affected
winch installed.
2022 EMERGENCY UTILITY TRUCK
2022 FLATBED BRUSH TRUCK
2022 300 GALLON MINI PUMPER
Production Dates : MAY 23, 2022 – MAR 22, 2023
VIN Range 1 : Begin : NR End : NR Not sequential
Description of Defect :
Description of the Defect : Warn Industries has decided that a defect which relates to motor vehicle safety
exits in the handheld remote control device that was sold with WARN VR EVO
winches. A small number of remotes which have been exposed to or
submerged in water have exhibited failures that can result in unintended
winch operation. Only the remote is subject to recall. The winch is not affected.
FMVSS 1 : NR
FMVSS 2 : NR
Description of the Safety Risk : Water may enter the handheld remote control for the winch and cause circuit
board corrosion, which can allow the winch to operate unintentionally,
increasing the risk of injury.
Part 573 Safety Recall Report 23V-190 Page 2
The information contained in this report was submitted pursuant to 49 CFR §573
Description of the Cause : NR
Identification of Any Warning
that can Occur :
NR
Involved Components :
Component Name 1 : WARN Winch VR EVO
Component Description : VR EVO 10 WINCH
Component Part Number : 103252
Component Name 2 : WARN Winch VR EVO
Component Description : VR EVO 12 WINCH
Component Part Number : 103254
Component Name 3 : WARN Winch VR EVO
Component Description : VR EVO 12 WINCH
Component Part Number : 103254
Supplier Identification :
Component Manufacturer
Name : WARN Industries Inc
Address : 12900 SE Capps Road
Clackamas Oregon 97015
Country : United States
Chronology :
Monday March 13th we were contacted by a NHTSA representative about the WARN recall. Upon notification
we reached out to our WARN representative to gain more information about the recall. Once we obtained
product numbers we searched our database to find affected parts still on the shelf in inventory and products
that were installed on specific customer units.
Part 573 Safety Recall Report 23V-190 Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : Customers will be contacted. Customers are required to follow the
enclosed directions to disable and remove the battery system from their
remote and going direct wire, customers will upload the photos to the
WARN website, WARN will process the $100.00 coupon and then send out
a new remote at no charge once it is available to the impacted customers.
How Remedy Component Differs
from Recalled Component :
The initial remedy involved removing the battery pack which is the failing
component from the remote. The secondary remedy being issued by
WARN will involve shipping a new water resistant designed remote.
Identify How/When Recall Condition
was Corrected in Production :
Unknown. This is being processed by WARN in their manufacturing
process.
Recall Schedule :
Description of Recall Schedule : Once approval for the submitted draft of the owner notification letter is
approved by NHTSA the letters will be sent to the 3 owners of the trucks
with the affected WARN winches.
Planned Dealer Notification Date : NR – NR
Planned Owner Notification Date : APR 04, 2023 – MAY 01, 2023
* NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-190
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Alexis Fire Equipment Company MAR 22, 2023 NHTSA Recall No. : 23V-190 Manufacturer Recall No. : NR Manufacturer Information :
Manufacturer Name : Alexis Fire Equipment Company Address : 109 E Broadway Ave
PO Box 549 Alexis IL 61412
Company phone : 309-482-6121
Population :
Number of potentially involved : 3
Estimated percentage with defect : 100 %
Vehicle Information : Vehicle 1 : 2022-2023 Alexis Fire Equipment Fire Apparatus Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : 4-DOOR Power Train : DIESEL
Descriptive Information : Monday March 13th we were contacted by a NHTSA representative about the WARN recall. Upon notification we reached out to our WARN representative to gain more information about the recall. Once we obtained product numbers we searched our database to find affected parts still on the shelf in inventory and products that were installed on specific customer units. Three mini/utility apparatus have the affected winch installed.
Production Dates : MAY 23, 2022 – MAR 22, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : Warn Industries has decided that a defect which relates to motor vehicle safety exits in the handheld remote control device that was sold with WARN VR EVO winches. A small number of remotes which have been exposed to or submerged in water have exhibited failures that can result in unintended winch operation. Only the remote is subject to recall. The winch is not affected.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : Water may enter the handheld remote control for the winch and cause circuit board corrosion, which can allow the winch to operate unintentionally, increasing the risk of injury.
Description of the Cause : NR
Identification of Any Warning
that can Occur :
NR Part 573 Safety Recall Report 23V-190 Page 2 Involved Components : Component Name 1 : WARN Winch VR EVO Component Description : VR EVO 10 WINCH Component Part Number : 103252 Component Name 2 : WARN Winch VR EVO Component Description : VR EVO 12 WINCH Component Part Number : 103254 Component Name 3 : WARN Winch VR EVO Component Description : VR EVO 12 WINCH Component Part Number : 103254 Supplier Identification : Component Manufacturer
Name : WARN Industries Inc Address : 12900 SE Capps Road
Clackamas Oregon 97015
Country : United States Chronology :
Monday March 13th we were contacted by a NHTSA representative about the WARN recall. Upon notification we reached out to our WARN representative to gain more information about the recall. Once we obtained product numbers we searched our database to find affected parts still on the shelf in inventory and products that were installed on specific customer units. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-190
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : Customers will be contacted. Customers are required to follow the
enclosed directions to disable and remove the battery system from their remote and going direct wire, customers will upload the photos to the WARN website, WARN will process the $100.00 coupon and then send out a new remote at no charge once it is available to the impacted customers. How Remedy Component Differs from Recalled Component : Identify How/When Recall Condition was Corrected in Production : The initial remedy involved removing the battery pack which is the failing component from the remote. The secondary remedy being issued by WARN will involve shipping a new water resistant designed remote.
Unknown. This is being processed by WARN in their manufacturing process. Recall Schedule :
Description of Recall Schedule : NR Planned Dealer Notification Date : NR – NR
Planned Owner Notification Date : APR 03, 2023 – MAY 01, 2023
* NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-190
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Alexis Fire Equipment Company MAR 27, 2023 NHTSA Recall No. : 23V-190 Manufacturer Recall No. : NR Manufacturer Information :
Manufacturer Name : Alexis Fire Equipment Company Address : 109 E Broadway Ave
PO Box 549 Alexis IL 61412
Company phone : 309-482-6121
Population :
Number of potentially involved : 3
Estimated percentage with defect : 100 %
Vehicle Information : Vehicle 1 : 2022-2023 Alexis Fire Equipment Fire Apparatus Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : 4-DOOR Power Train : DIESEL
Descriptive Information : Monday March 13th we were contacted by a NHTSA representative about the WARN recall. Upon notification we reached out to our WARN representative to gain more information about the recall. Once we obtained product numbers we searched our database to find affected parts still on the shelf in inventory and products that were installed on specific customer units. Three mini/utility apparatus have the affected winch installed.
2022 EMERGENCY UTILITY TRUCK
2022 FLATBED BRUSH TRUCK
2022 300 GALLON MINI PUMPER
Production Dates : MAY 23, 2022 – MAR 22, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : Warn Industries has decided that a defect which relates to motor vehicle safety exits in the handheld remote control device that was sold with WARN VR EVO winches. A small number of remotes which have been exposed to or submerged in water have exhibited failures that can result in unintended winch operation. Only the remote is subject to recall. The winch is not affected.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : Water may enter the handheld remote control for the winch and cause circuit board corrosion, which can allow the winch to operate unintentionally,
increasing the risk of injury. Part 573 Safety Recall Report 23V-190 Page 2 Description of the Cause : NR Identification of Any Warning NR
that can Occur : Involved Components : Component Name 1 : WARN Winch VR EVO Component Description : VR EVO 10 WINCH Component Part Number : 103252 Component Name 2 : WARN Winch VR EVO Component Description : VR EVO 12 WINCH Component Part Number : 103254 Component Name 3 : WARN Winch VR EVO Component Description : VR EVO 12 WINCH Component Part Number : 103254 Supplier Identification : Component Manufacturer
Name : WARN Industries Inc Address : 12900 SE Capps Road
Clackamas Oregon 97015
Country : United States Chronology :
Monday March 13th we were contacted by a NHTSA representative about the WARN recall. Upon notification we reached out to our WARN representative to gain more information about the recall. Once we obtained product numbers we searched our database to find affected parts still on the shelf in inventory and products that were installed on specific customer units. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-190
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : Customers will be contacted. Customers are required to follow the
enclosed directions to disable and remove the battery system from their remote and going direct wire, customers will upload the photos to the WARN website, WARN will process the $100.00 coupon and then send out a new remote at no charge once it is available to the impacted customers. How Remedy Component Differs from Recalled Component : Identify How/When Recall Condition was Corrected in Production : The initial remedy involved removing the battery pack which is the failing component from the remote. The secondary remedy being issued by WARN will involve shipping a new water resistant designed remote.
Unknown. This is being processed by WARN in their manufacturing process. Recall Schedule :
Description of Recall Schedule : NR Planned Dealer Notification Date : NR – NR
Planned Owner Notification Date : APR 03, 2023 – MAY 01, 2023
* NR – Not Reported
SEOCONTENT-END
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