Safety Chain May Fail – 2016-2023 Vermeer BC700XL Brush Chipper Trailers

SEOCONTENT-START

SVC2023-079 11 May 2023 Page 1 of 9
Vermeer Corporation
Environmental
Pella, Iowa 50219 USA
FIELD CAMPAIGN SERVICE BULLETIN #: SVC2023-079 DATE: 11 May 2023
CAMPAIGN
TYPE:
Mandatory – Product Safety
CAMPAIGN
CATEGORY: Kit and Bulletin
MACHINE/
ATTACHMENT
MODEL(S):
SERIAL NUMBERS:
Included Excluded Kit version
B700XL 4442 – 4927, 50001 –
50062, 51001 – 51662
4509, 4529 – 4531, 4542,4546,
4561, 4563, 4584, 4585, 4589,
4590, 4613, 4624, 4658, 4673,
4686, 4775, 4790 – 4792, 4840,
4851, 4865, 4866, 4882, 4904,
4927, 51120, 51124, 51133,
51143, 51168, 51186, 51187,
51202, 51226, 51257, 51306,
51308, 51309, 51322, 51328,
51341 – 51344, 51357, 51358,
51360, 51361, 51368, 51370,
51391 – 51396, 51398 – 51400,
51413, 51425, 51456, 51476,
51496 – 51510, 51524, 51534,
51537 – 51539, 51541 – 51549,
51552, 51560, 51561, 51564 –
51570, 51591, 51596, 51598 –
51602, 51607, 51633, 51641,
51644, 51647, 51649, 51651,
51654 – 51656, 51658, 51659
Australia units excluded!
IK01
SVC2023-079 11 May 2023 Page 2 of 9
Subject:
Safety Chain Retention
Bolt Inspection and
Replacement Kit
(IK004395)
Background: Vermeer has decided that a defect that relates to motor vehicle safety exists in
certain model year 2021 – 2023 Vermeer BC700XL brush chippers.
SAFETY CHAINS MAY BECOME DISCONNECTED
During manufacturing, shorter retention bolts than were originally intended may
have been installed on affected trailers. If the incorrect bolts were used, the bolts
will not properly engage the locking feature of the retaining nuts, which may allow
the safety chains to become separated from the drawbar.
DEATH OR SERIOUS INJURY POSSIBLE
Loss of the safety chains may increase the risk of separation of the trailer and tow
vehicle, in the event the drawbars on affected trailers fail or become disconnected
unexpectedly. Death or serious injury is possible. Property or equipment
damage may also occur.
Solution: IMMEDIATE MACHINE INSPECTION REQUIRED
IK004395 has been created to provide the necessary parts and instructions for
the owner to inspect the safety chain retention bolts and to install correct bolts, if
necessary. Owners will be instructed to inspect and install correct retention
bolts as soon as possible.
Please be reminded that it is a violation of federal law for you to sell or lease the
machines covered by this notification until this recall has been performed on these
machines. Substantial civil penalties apply to violations of this law.
DEALER PARTICIPATION
REVIEW REPORT, ORDER KITS, CONTACT CUSTOMERS
1. Reports will be emailed during the week of May 11, 2023, to dealerships
shown in our records which have units in their territory affected by this recall.
Please review the report for accuracy, including owner and/or address
changes. The accuracy of the owners and addresses are important as
this information will be used to send kits to the owners listed on this
report.
If the information contained in the report is not correct, please notify the
product safety department on or before May 22, 2023, at:
Telephone: 641-621-7060
Fax: 641-621-8562
Email: productsafety@vermeer.com
PRODUCT
SAFETY
RECALL
FIRST NOTICE
SVC2023-079 11 May 2023 Page 3 of 9
Do not order kits as they will be sent directly to the owners to install. If the report
does not show an owner, the kit will be sent to the dealership for installation.
If you have any questions concerning the installation of IK004395, please contact
the environmental service department.
REIMBURSEMENT
Owner reimbursement: Upon inspection and installation of IK004395, the
following will occur:
 As directed in the letter to owner, complete and return an owner work
completion certificate to safetyform@vermeer.com.
 Upon receipt of the completed owner work completion certificate, product
safety department will mail to the owner a parts Certificate for $50.00USD
to be redeemed at Vermeer dealerships.
When a parts certificate has been redeemed at the dealership, submit a standard
warranty claim referencing SVC2023-079 as the causal part number and attach
a copy of the parts certificate. Add the parts certificate to the “other charges” tab
as a new item line. Dealers are not eligible to receive the parts certificate for
machines in dealer inventory.
Dealer assisting owners: If the dealer assists owner with the inspection and
installation, dealer will be reimbursed 0.5-hour labor. Dealer must submit
standard warranty claim attaching the work completion certificate referencing
SVC2023-079 in causal part number field.
Dealer inventory: If the machine is in dealer inventory, once work completion
certificate form has been completed and returned to safetyform@vermeer.com,
submit a standard warranty claim for 0.5 hour refencing SVC2023-079 as the
causal part number and attached the work completion certificate form.
Note: Future notices to dealers and owners are dependent upon the receipt of
warranty claims/work completion certificate.
OWNER NOTIFICATION
Sample letter: Included at the end of this bulletin is a sample letter which will be
sent by Vermeer Corporation directly to the owners on or about May 25, 2023, via
USPS certified/registered mail. The letter will include:
1. 2 bolts and 2 nuts for their brush chipper.
2. Kit instructions.
3. Owner work completion certificate that is included in the owner letter.
Owner notice translations will be provided in the following languages:
 Arabic  Brazilian Portuguese
 Chinese  French
 Malay  Spanish
All translated owner notices will also include owner notification in English.
SVC2023-079 11 May 2023 Page 4 of 9
The letter instructs the owner to inspect and install the bolts and nuts as instructed
in the kit instructions and return the completed owner work completion certificate
to safetyform@vermeer.com in order to receive a $50.00USD part certificate
redeemable for any part at their local Vermeer dealer.
We regret any inconvenience that these corrective measures may cause you. The
required work is for the safety of the towing vehicle occupants and other drivers
and passengers on the public roadways.
PRODUCT SAFETY DEPARTMENT
Attachment: IK004395 Kit instructions
Completion schedule:
Product Safety Alert: Install immediately
90 days from MM/DD/YYYY
180 days from MM/DD/YYYY
1 year from MM/DD/YYYY
Only units within standard limited
warranty period
N/A
Reimbursement:
Product Safety Alert
Product Compliance
All units listed above with less than __ hours
or warranty start date in the last __ months
Parts Labor paid (Labor code: SB23)
Only units within standard limited warranty
period
No reimbursement
Internal reference:
TREAD Act Code
(Choose one or
more applicable
codes)
— Not applicable 12 Exterior lighting
02 Suspension 16 Structure
03 Service brake system, hydraulic 17 Latch
04 Service brake system, air 19 Tires
05 Parking brake 20 Wheels
11 Electrical 21 Trailer hitch
Dealer Distribution:
☐Domestic
☐International
☒Both
SVC2023-079 11 May 2023 Page 5 of 9
USD
REDEEM THIS CERTIFICATE
FOR CREDIT TOWARDS
AT YOUR LOCAL
VERMEER DEALERSHIP PARTS COUNTER
IK004395: Safety Chain Retention B olt Inspection and Replacement Kit
VERMEER MODEL: «MDL_CD» VIN: «PRD_SRL»
Date Issued:
5/1/20233 VERMEER PRODUCT SAFETY DEPARTMENT
1210 Vermeer Road East
Pella IA 50219 USA
Toll Free: 800-829-0051, Ext. 7060
Telephone: 641-621.7060
Email: productsafety@vermeer.com
Date of Expiration: , 2025
One Parts Certificate redeemable per VIN included in IK004395 for compensation for kit installation. No cash value. Redeemable by unit owner only at authorized Vermeer dealership Certificate expires
two years from date of issue. © 2023 Vermeer Corporation. All Rights Reserved.
Vermeer and the Vermeer logo are trademarks of Vermeer Manufacturing Company in the U.S and/or other
countries. 2023 Vermeer Corporation. All Rights Reserved.
Page 6 of 9
Product Safety Department
Vermeer Corporation
1210 Vermeer Rd East
Pella, Iowa 50219 USA
productsafety@vermeer.com
May 25, 2023
Dear BC700XL owner:
This notice is sent to you in accordance with the requirements of the U.S. National Traffic and Motor
Vehicle Safety Act.
Vermeer has decided that a defect that relates to motor vehicle safety exists in certain model year 2021 –
2023 Vermeer BC700XL brush chippers. According to our records, you currently own a Vermeer
BC700XL brush chipper. The model and serial number are shown at the top center of this letter.
SAFETY CHAINS MAY BECOME DISCONNECTED
During manufacturing, shorter retention bolts than were originally intended may have been installed on
affected trailers. If the incorrect bolts were used, the bolts will not properly engage the locking feature of the
retaining nuts, which may allow the safety chains to become separated from the drawbar.
DEATH OR SERIOUS INJURY POSSIBLE
Loss of the safety chains may increase the risk of separation of the trailer and tow vehicle, in the event the
drawbars on affected trailers fail or become disconnected unexpectedly. Death or serious injury is
possible. Property or equipment damage may also occur.
IMMEDIATE MACHINE INSPECTION REQUIRED
IK004395 has been created to provide the necessary parts and instructions for the owner to inspect the
safety chain retention bolts and to install correct bolts, if necessary. Owners will be instructed to inspect
and install correct retention bolts as soon as possible.
To compensate you for your time in installing the kit, please complete and return the below work completion
certificate either by email: safetyform@vermeer.com or fax: 641-621-8562.
This notice applies to your vehicle,
Serial No: «VIN»
Model: «Model»
IMPORTANT
SAFETY
RECALL
First Notice
Safety Chain Retention Bolt
Inspection and Replacement
Kit
(IK004395)
NHTSA SAFETY RECALL NUMBER 23V-206
SVC2023-079 11 May 2023 Page 7 of 9
OWNER WORK COMPLETION CERTIFICATE
IK004395: Safety Chain Retention Bolt Inspection and
Replacement Kit
First Notice
For Dealer Use:
Warranty Claim
#
Return work completion certificate either by email: safetyform@vermeer.com or fax:
641-621-8562
Model: «Model»
Serial No: «SerialN»
As owner, or owner’s representative, I have properly installed the parts according
to the Kit’s written instructions.
As owner, or owner’s representative, I have inspected the safety chain retention
b olts and my machine has the correct bolts installed.
In returning this Certificate with the understanding that I will receive a $50.00USD
P arts Certificate for reimbursement for labor from Vermeer Corporation.
Date Work Completed:
Work Completed By:
(Enter Installer’s
Name, Company’s
Name & Address)
Installer’s Signature: X Phone #:
(Name of Installer’s Company, Address, and Signature Required)
Unit Owner’s Name:
Unit Owner’s Address:
(Name of Owner’s Company and Address)
Please contact your authorized, independent Vermeer dealer if you have questions.
If you no longer own this unit, please notify the product safety department at:
Toll-free: 800-829-0051, option 1
Telephone: 641-621-7060
Email: productsafety@vermeer.com
If possible, please provide the name and address of the new owner.
We regret any inconvenience that these corrective measures may cause you. The required work is for the
safety of the towing vehicle occupants and other drivers and passengers on the public roadways.
Regards,
PRODUCT SAFETY DEPARTMENT
Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice
to the lessee within ten (10) days.
If the authorized dealer has failed or is unable to remedy the defect without charge and within a reasonable
time, contact Vermeer product safety by email at productsafety@vermeer.com or by calling 800-829-0051
or 641-621-7060. You may also submit a complaint to the Administrator, National Highway Traffic Safety
Administration, 1200 New Jersey Avenue SE, Washington, D.C. 20590; or call the Vehicle Safety Hotline at
888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov
Contact your local Vermeer dealer: «Service_Dealer_Name»
«Serv_Dealer_Add1» «Serv_Dealer_Add2»
«Serv_Dealer_City» «Serv_Dealer_St»
«Serv_Dealer_Zip»
«SERV_DEALER_COUNTRY»
Telephone: «Serv_Dealer_Phone»
SVC2023-079 11 May 2023 Page 8 of 9
Product Safety Department
Vermeer Corporation
1210 Vermeer Rd East
Pella, Iowa 50219 USA
productsafety@vermeer.com
May 25, 2023
Dear BC700XL owner:
This notice is sent to you in accordance with the requirements of the Canada Motor Vehicle Safety Act. This
is to inform you that your vehicle may contain a defect that could affect the safety of a person.
Vermeer has decided that a defect that relates to motor vehicle safety exists in certain model year 2021 –
2023 Vermeer BC700XL brush chipper. According to our records, you currently own a Vermeer BC700XL
brush chipper. The model and serial number are shown at the top center of this letter.
SAFETY CHAINS MAY BECOME DISCONNECTED
During manufacturing, shorter retention bolts than were originally intended may have been installed on
affected trailers. If the incorrect bolts were used, the bolts will not properly engage the locking feature of the
retaining nuts, which may allow the safety chains to become separated from the drawbar.
DEATH OR SERIOUS INJURY POSSIBLE
Loss of the safety chains may increase the risk of separation of the trailer and tow vehicle, in the event the
drawbars on affected trailers fail or become disconnected unexpectedly. Death or serious injury is
possible. Property or equipment damage may also occur.
IMMEDIATE MACHINE INSPECTION REQUIRED
IK004395 has been created to provide the necessary parts and instructions for the owner to inspect the
safety chain retention bolts and to install correct bolts, if necessary. Owners will be instructed to inspect
and install correct retention bolts as soon as possible.
To compensate you for your time in installing the kit, please complete and return the below work completion
certificate either by email: safetyform@vermeer.com or fax: 641-621-8562.
This notice applies to your vehicle,
Serial No: «VIN»
Model: «Model»
IMPORTANT
SAFETY
RECALL
First Notice
Safety Chain Retention Bolt
Inspection and Replacement
Kit
(IK004395)
TRANSPORT CANADA SAFETY RECALL NUMBER 2023-174
SVC2023-079 11 May 2023 Page 9 of 9
OWNER WORK COMPLETION CERTIFICATE
IK004395: Safety Chain Retention Bolt Inspection and
Replacement Kit
First Notice
For Dealer Use:
Warranty Claim
#
Return work completion certificate either by email: safetyform@vermeer.com or fax:
641-621-8562
Model: «Model»
Serial No: «SerialN»
As owner, or owner’s representative, I have properly installed the parts according
to the Kit’s written instructions.
As owner, or owner’s representative, I have inspected the safety chain retention
b olts and my machine has the correct bolts installed.
In returning this Certificate with the understanding that I will receive a $50.00USD
P arts Certificate for reimbursement for labor from Vermeer Corporation.
Date Work Completed:
Work Completed By:
(Enter Installer’s
Name, Company’s
Name & Address)
Installer’s Signature: X Phone #:
(Name of Installer’s Company, Address, and Signature Required)
Unit Owner’s Name:
Unit Owner’s Address:
(Name of Owner’s Company and Address)
Please contact your authorized, independent Vermeer dealer if you have questions.
If you no longer own this unit, please notify the product safety department at:
Toll-free: 800-829-0051, option 1
Telephone: 641-621-7060
Email: productsafety@vermeer.com
If possible, please provide the name and address of the new owner.
We regret any inconvenience that these corrective measures may cause you. The required work is for the
safety of the towing vehicle occupants and other drivers and passengers on the public roadways.
Regards,
PRODUCT SAFETY DEPARTMENT
The owner shall send to the lessee a copy of this notice and any subsequent notice within 10 working days
after the day on which the notice is received.
Contact your local Vermeer dealer: «Service_Dealer_Name»
«Serv_Dealer_Add1» «Serv_Dealer_Add2»
«Serv_Dealer_City» «Serv_Dealer_St»
«Serv_Dealer_Zip»
«SERV_DEALER_COUNTRY»
Telephone: «Serv_Dealer_Phone»

**************************************************************************************************************

Vermeer and the Vermeer logo are trademarks of Vermeer Manufacturing Company
in the U.S. and/or other countries. © 2023 Vermeer Corporation. All Rights Reserved.
Page 1 of 5
Vermeer Corporation
Environmental
Pella, Iowa 50219 USA
FIELD CAMPAIGN KIT #: IK004395 DATE: 11 May 2023
For Dealer Reference: Service Bulletin #: SVC2023-079
Safety Chain Retention Bolt Inspection and Replacement Kit
CAMPAIGN
TYPE: Mandatory – Product Safety
CAMPAIGN
CATEGORY: Kit and Bulletin
MACHINE/
ATTACHMENT
MODEL(S):
SERIAL NUMBERS:
Included Excluded Kit version
BC700XL 4442 – 4927, 50001 – 50062, 51001 –
51662
4509, 4529 – 4531, 4542, 4546,
4561, 4563, 4584, 4585, 4589,
4590, 4613, 4624, 4658, 4673,
4686, 4775, 4790 – 4792, 4840,
4851, 4865, 4866, 4882, 4904,
4927, 51120, 51124, 51133, 51143,
51168, 51186, 51187, 51202, 51226,
51257, 51306, 51308, 51309,
51322, 51328, 51341 – 51344,
51357, 51358, 51360, 51361,
51368, 51370, 51391 – 51396,
51398 – 51400, 51413, 51425,
51456, 51476, 51496 – 51510,
51524, 51534, 51537 – 51539,
51541 – 51549, 51552, 51560,
51561, 51564 – 51570, 51591,
51596, 51598 – 51602, 51607,
51633, 51641, 51644, 51647,
51649, 51651, 51654 – 51656,
51658, 51659
Australia units excluded!
IK01
IK004395 11 May 2023 Page 2 of 5
Purpose: Vermeer has decided that a defect that relates to motor vehicle safety exists in certain model year
2021 – 2023 Vermeer BC700XL brush chippers.
SAFETY CHAINS MAY BECOME DISCONNECTED. During manufacturing, shorter retention bolts than
were originally intended may have been installed on affected trailers. If the incorrect bolts were used, the
bolts will not properly engage the locking feature of the retaining nuts, which may allow the safety chains to
become separated from the drawbar.
DEATH OR SERIOUS INJURY POSSIBLE. Loss of the safety chains may increase the risk of separation of
the trailer and tow vehicle, in the event the drawbars on affected trailers fail or become disconnected
unexpectedly. Death or serious injury possible. Property or equipment damage may also occur.
IMMEDIATE MACHINE MODIFICATIONS REQUIRED. IK004395 has been created to provide the
necessary parts and instructions for the owner to inspect the safety chain retention bolts and to install
correct bolts, if necessary. Owners will be instructed to inspect and install correct retention bolts as
soon as possible.
Please be reminded that it is a violation of federal law for you to sell or lease the machines covered by this
notification until this recall has been performed on these machines. Substantial civil penalties apply to
violations of this law.
Special tools and conditions:
• None
IK004395 11 May 2023 Page 3 of 5
Shutdown Procedure:
Stopping the machine
NOTICE: For your safety and the safety of others, use the
shutdown procedure before working on the machine for any
reason, including servicing, cleaning, unclogging, inspecting
or transporting the chipper.
A variation of this procedure may be used if so instructed
within this manual, or if an emergency requires it.
1. Return upper feed control bar to neutral.
2. Reduce engine speed to idle and cutter disc will
disengage.
Whenever practical and safe, allow engine to idle for one to
five minutes before shutting down after operating at full power.
Please consult machine’s engine manual for details.
3. Shut off engine and remove key.
4. Wait for cutter disc and belt to stop.
NOTICE: Cutter disc rotation can be checked by looking
through the viewing slots (1) on belt housing shield. Cutter
disc will continue to turn for a short time after engine has
stopped.
5. Close and latch feed table.
Unless indicated, new parts from kit have callouts with numbers. Callouts with letters indicate
existing parts or general items.
WARNING: Failure to use shutdown procedure can result in unexpected
hazard(s). Death or serious injury could result due to entanglement, crushing,
cutting, or other hazardous contact. Follow shutdown procedure after
operating, before performing any service or maintenance, and before
transporting.
IK004395 11 May 2023 Page 4 of 5
Procedure 1:
1. Follow shutdown procedure.
2. Remove old screw (A) and nut (B) that connect safety
chain to hitch mount. Repeat on opposite side.
3. Use new screw (1) and nut (2) to reattach chain to hitch
mount. Repeat on opposite side.
When assembled correctly, the screw will have threads visible
past the nut.
4. Remove Figure 1 and attach to the invoice or place in the
manual storage box so unit owner can place with existing
parts manual.
BASafetychainHitchmount
1 2
Safety
chain
Hitch
mount
IK004395 11 May 2023 Page 5 of 5
Figure 1 parts list
REF.
NO. PART NO. DESCRIPTION IK01
QTY.
1 507085010 NUT-HEXFLGL-M10-1.50 2
2 507612030 SCREW-HFS-M10-1.50X30-10.9-FT 2
Kit includes all items in Figure 1 parts list.
Figure 1
UNIT OWNER COPY
Insert into parts manual
for future reference.
1
2

**************************************************************************************************************

Product Safety Department
Vermeer Corporation
1210 Vermeer Rd East
Pella, Iowa 50219 USA
productsafety@vermeer.com
May 25, 2023
Dear BC700XL owner:
This notice is sent to you in accordance with the requirements of the U.S. National Traffic and Motor Vehicle Safety Act.
Vermeer has decided that a defect that relates to motor vehicle safety exists in certain model year 2021 – 2023 Vermeer BC700XL brush chippers. According to our records, you currently own a Vermeer BC700XL brush chipper. The model and serial number are shown at the top center of this letter.
SAFETY CHAINS MAY BECOME DISCONNECTED
During manufacturing, shorter retention bolts than were originally intended may have been installed on affected trailers. If the incorrect bolts were used, the bolts will not properly engage the locking feature of the retaining nuts, which may allow the safety chains to become separated from the drawbar.
DEATH OR SERIOUS INJURY POSSIBLE
Loss of the safety chains may increase the risk of separation of the trailer and tow vehicle, in the event the drawbars on affected trailers fail or become disconnected unexpectedly. Death or serious injury is possible. Property or equipment damage may also occur.
IMMEDIATE MACHINE INSPECTION REQUIRED
IK004395 has been created to provide the necessary parts and instructions for the owner to inspect the safety chain retention bolts and to install correct bolts, if necessary, free of charge. Owners will be instructed to inspect and install correct retention bolts as soon as possible.
To compensate you for your time in installing the kit, please complete and return the below work completion certificate either by email: safetyform@vermeer.com or fax: 641-621-8562.
This notice applies to your vehicle,
Serial No: «VIN»
«Model»
Model:
SAMPLE
OWNER
IMPORTANT
SAFETY RECALL
First Notice
Safety Chain Retention Bolt Inspection and Replacement Kit (IK004395)
NHTSA SAFETY RECALL NUMBER 23V-206
Contact your local Vermeer dealer: «Service_Dealer_Name»
«Serv_Dealer_Add1» «Serv_Dealer_Add2»
«Serv_Dealer_City» «Serv_Dealer_St» «Serv_Dealer_Zip»
«SERV_DEALER_COUNTRY»
Telephone: «Serv_Dealer_Phone»
OWNER WORK COMPLETION CERTIFICATE
IK004395: Safety Chain Retention Bolt Inspection and Replacement Kit
First Notice
For Dealer Use:
Warranty Claim #
Return work completion certificate either by email: safetyform@vermeer.com or fax: 641-621-8562
Model: «Model»
Serial No: «SerialN»
As owner, or owner’s representative, I have properly installed the parts according to the Kit’s written instructions.
As owner, or owner’s representative, I have inspected the safety chain retention bolts and my machine has the correct bolts installed.
In returning this Certificate with the understanding that I will receive a $50.00USD Parts Certificate for reimbursement for labor from Vermeer Corporation.
Date Work Completed:
Work Completed By:
(Enter Installer’s Name, Company’s Name & Address)
Installer’s Signature:
X
Phone #:
(Name of Installer’s Company, Address, and Signature Required)
Unit Owner’s Name:
Unit Owner’s Address:
(Name of Owner’s Company and Address)
Please contact your authorized, independent Vermeer dealer if you have questions.
If you no longer own this unit, please notify the product safety department at:
Toll-free: 800-829-0051, option 1
Telephone: 641-621-7060
Email: productsafety@vermeer.com
If possible, please provide the name and address of the new owner.
We regret any inconvenience that these corrective measures may cause you. The required work is for the safety of the towing vehicle occupants and other drivers and passengers on the public roadways.
Regards,
PRODUCT SAFETY DEPARTMENT
Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten (10) days.
If the authorized dealer has failed or is unable to remedy the defect without charge and within a reasonable time, contact Vermeer product safety by email at [email protected] or by calling 800-829-0051 or 641-621-7060. You may also submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue SE, Washington, D.C. 20590; or call the Vehicle Safety Hotline at 888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov

**************************************************************************************************************

OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-206
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Vermeer Manufacturing Company MAY 03, 2023 NHTSA Recall No. : 23V-206 Manufacturer Recall No. : IK4395 Manufacturer Information :
Manufacturer Name : Vermeer Manufacturing Company Address : 1210 VERMEER ROAD EAST
PO BOX 200 PELLA IA 50219-0200
Company phone : 641-628-3141 Population :
Number of potentially involved : 1,210 Estimated percentage with defect : 97 %
Vehicle Information : Vehicle 1 : 2021-2023 Vermeer BC700XL Vehicle Type : TRAILERS
Body Style :
Power Train : NR
Descriptive Information : Design change in July 2016 is where it was determined this change occurred. Further investigation revealed it was a move in production line from one production plant to another that put those bolts side by side on the line. The recalled products may have a shorter safety chain retention bolt than the products being excluded due to shorter bolts being on the production assembly line floor. This recall affects approximately 1210 units.
Production Dates : FEB 27, 2021 – MAR 09, 2023 VIN Range 1 : Begin : 1VRC101V0M1004442 End : 1VRA10AL4P1051662 ✔ Not sequential Description of Defect :
Description of the Defect : Production may have used an incorrect length of retention bolt in the safety chain assembly. If the incorrect bolt was used the bolt will not properly engage the locking feature of the retaining nut.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : If the incorrect length bolt is used, the safety chain may become separated
from the brush chipper tongue/towbar.
Description of the Cause : The design change caused two size bolts to be used on the production line. One 25 mm in length and one 30 mm in length. Production moving from one production plant to another caused them to be placed side by side on the production line so assembly may install the incorrect length bolt in the safety
chain. Part 573 Safety Recall Report 23V-206 Page 2 Identification of Any Warning
that can Occur : There is no warning that can precede or occur before possible failure. Involved Components : Component Name 1 : NR Component Description : NR Component Part Number : NR Supplier Identification : Component Manufacturer
Name : NR Address : NR
NR
Country : NR Chronology :
03-Mar-23-Shipping employee notified quality of a safety chain coming off when moving machine to prepare for transport. Engineering was contacted and investigated. It was determined the unit had a short 25 mm bolt instead of the required 30 mm installed.
08-Mar-23-Engineering contacted manufacturing engineering to ask why a 25mm bolt was used instead of the 30 mm bolt. Manufacturing began investigating the production line while work was completed to check and update factory inventory to the correct bolt if incorrect bolt was installed. All units were completed and production line replaced bolt inventory with correct bolts.
09-Mar-23-Engineering called Product Safety about the chain coming off and set up a meeting for 20-Mar-23 when those individuals were back in the office.
13-Mar-23 Engineering spent that week reviewing design, warranty, QNFs and possible impact to prepare for the meeting with Product Safety personnel.
20-Mar-23-Product Safety and engineering met to discuss potential hazard. Product Safety then met with Legal to discuss.
22-Mar-23-Determination was made by Product Safety this was a safety recall.
17-Apr-23-Discussion occurred between Product Safety, Compliance and Engineering around allowing owners to inspect and install this kit. It was determined there was no torque values or other specific instructions that would require dealers to install. Owners will be sent the bolts and reimbursed for their time to inspect and/or install the kit. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-206
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : Vermeer will prepare field remedy kits which will include the necessary
parts and instructions to resolve safety issues. These field remedy kits will be provided to owners to install. Upon inspection and/or installation and receipt of Work Completion Certificate (WCC), owners will be reimbursed for the parts and labor. Parts certificates for $50 USD will be sent to owners after receiving the WCC. Owners will be notified of the potential safety risk and available field remedy kit by letter according to the product database records maintained by Vermeer Corporation. How Remedy Component Differs from Recalled Component : Identify How/When Recall Condition was Corrected in Production : The remedy retention bolt is the correct length according to the machine’s Bill of Material. The recalled retention bolt is shorter than the correct retention bolt used in production.
Production assembly line was retrained. All inventory on the production line was updated to the correct bolt only on 08-Mar-23. Recall Schedule :
Description of Recall Schedule : TBD but the recall kit and bulleting will be released with owner
notification letters being sent out within the 60 day timeline.
Planned Dealer Notification Date : MAY 11, 2023 – MAY 11, 2023
Planned Owner Notification Date : MAY 25, 2023 – MAY 25, 2023
* NR – Not Reported

**************************************************************************************************************

OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-206
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Vermeer Manufacturing Company MAR 27, 2023 NHTSA Recall No. : 23V-206 Manufacturer Recall No. : NR Manufacturer Information :
Manufacturer Name : Vermeer Manufacturing Company Address : 1210 VERMEER ROAD EAST
PO BOX 200 PELLA IA 50219-0200
Company phone : 641-628-3141 Population :
Number of potentially involved : 3,317 Estimated percentage with defect : 97 %
Vehicle Information : Vehicle 1 : 2016-2023 Vermeer BC700XL Vehicle Type : TRAILERS
Body Style :
Power Train : NR
Descriptive Information : Design change in July 2016 is where it was determined this change occurred. The recalled products may have a shorter safety chain retention bolt than the products being excluded due to shorter bolts being on the production assembly line floor. This recall affects approximately 3300 units.
Production Dates : JUL 22, 2016 – MAR 09, 2023 VIN Range 1 : Begin : 1VRC101V8G1001390 End : 1VRA10AL4P1051662 ✔ Not sequential Description of Defect :
Description of the Defect : Production may have used an incorrect length of retention bolt in the safety chain assembly. If the incorrect bolt was used the bolt will not properly engage the locking feature of the retaining nut.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : If the incorrect length bolt is used, the safety chain may become separated
from the brush chipper tongue/towbar.
Description of the Cause : The design change caused two size bolts to be used on the production line. One 25 mm in length and one 30 mm in length. Production assembly may install the incorrect length bolt in the safety chain. Identification of Any Warning
that can Occur : There is no warning that can precede or occur before possible failure.
Involved Components : Part 573 Safety Recall Report 23V-206 Page 2 Component Name 1 : NR Component Description : NR Component Part Number : NR Supplier Identification : Component Manufacturer
Name : NR Address : NR
NR
Country : NR Chronology :
03-Mar-23-Shipping employee notified quality of a safety chain coming off when moving machine to prepare for transport. Engineering was contacted and investigated. It was determined the unit had a short 25 mm bolt instead of the required 30 mm installed.
08-Mar-23-Engineering contacted manufacturing engineering to ask why a 25mm bolt was used instead of the 30 mm bolt. Manufacturing began investigating the production line while work was completed to check and update factory inventory to the correct bolt if incorrect bolt was installed. All units were completed and production line replaced bolt inventory with correct bolts.
09-Mar-23-Engineering called Product Safety about the chain coming off and set up a meeting for 20-Mar-23 when those individuals were back in the office.
13-Mar-23 Engineering spent that week reviewing design, warranty, QNFs and possible impact to prepare for the meeting with Product Safety personnel.
20-Mar-23-Product Safety and engineering met to discuss potential hazard. Product Safety then met with Legal to discuss.
22-Mar-23-Determination was made by Product Safety this was a safety recall. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-206
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : Vermeer will prepare field remedy kits which will include the necessary
parts and instructions to resolve safety issues. These field remedy kits will be provided to authorized Vermeer dealers to install. Upon installation and receipt of field remedy kit warranty claim, dealers will be reimbursed for the parts and labor. Owners will be notified of the potential safety risk and available field remedy kit by letter according to the product database records maintained by Vermeer Corporation. How Remedy Component Differs from Recalled Component : Identify How/When Recall Condition was Corrected in Production : The remedy retention bolt is the correct length according to the machine’s Bill of Material. The recalled retention bolt is shorter than the correct retention bolt used in production.
Production assembly line was retrained. All inventory on the production line was updated to the correct bolt only on 08-Mar-23. Recall Schedule :
Description of Recall Schedule : TBD but the recall kit and bulleting will be released with owner
notification letters being sent out within the 60 day timeline.
Planned Dealer Notification Date : NR – NR Planned Owner Notification Date : NR – NR
* NR – Not Reported

**************************************************************************************************************

OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-206
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Vermeer Manufacturing Company MAY 30, 2023 NHTSA Recall No. : 23V-206 Manufacturer Recall No. : IK4395 Manufacturer Information :
Manufacturer Name : Vermeer Manufacturing Company Address : 1210 VERMEER ROAD EAST
PO BOX 200 PELLA IA 50219-0200
Company phone : 641-628-3141 Population :
Number of potentially involved : 1,210 Estimated percentage with defect : 97 %
Vehicle Information : Vehicle 1 : 2021-2023 Vermeer BC700XL Vehicle Type : TRAILERS
Body Style :
Power Train : NR
Descriptive Information : Design change in July 2016 is where it was determined this change occurred. Further investigation revealed it was a move in production line from one production plant to another that put those bolts side by side on the line. The recalled products may have a shorter safety chain retention bolt than the products being excluded due to shorter bolts being on the production assembly line floor. This recall affects approximately 1210 units.
Production Dates : FEB 27, 2021 – MAR 09, 2023 VIN Range 1 : Begin : 1VRC101V0M1004442 End : 1VRA10AL4P1051662 ✔ Not sequential Description of Defect :
Description of the Defect : Production may have used an incorrect length of retention bolt in the safety chain assembly. If the incorrect bolt was used the bolt will not properly engage the locking feature of the retaining nut.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : If the incorrect length bolt is used, the safety chain may become separated
from the brush chipper tongue/towbar leading to potential crash or injury.
Description of the Cause : The design change caused two size bolts to be used on the production line. One 25 mm in length and one 30 mm in length. Production moving from one production plant to another caused them to be placed side by side on the production line so assembly may install the incorrect length bolt in the safety
chain. Part 573 Safety Recall Report 23V-206 Page 2 Identification of Any Warning
that can Occur : There is no warning that can precede or occur before possible failure. Involved Components : Component Name 1 : Retaining Nut Component Description : NUT-HEXFLGL-M10-1.50 Component Part Number : 507085010 Component Name 2 : Retaining Bolt
Component Description : SCREW-HFS-M10-1.50X30-10.9-FT Component Part Number : 507612030 Supplier Identification : Component Manufacturer
Name : NR Address : NR
NR
Country : NR Chronology :
03-Mar-23-Shipping employee notified quality of a safety chain coming off when moving machine to prepare for transport. Engineering was contacted and investigated. It was determined the unit had a short 25 mm bolt instead of the required 30 mm installed.
08-Mar-23-Engineering contacted manufacturing engineering to ask why a 25mm bolt was used instead of the 30 mm bolt. Manufacturing began investigating the production line while work was completed to check and update factory inventory to the correct bolt if incorrect bolt was installed. All units were completed and production line replaced bolt inventory with correct bolts.
09-Mar-23-Engineering called Product Safety about the chain coming off and set up a meeting for 20-Mar-23 when those individuals were back in the office.
13-Mar-23 Engineering spent that week reviewing design, warranty, QNFs and possible impact to prepare for the meeting with Product Safety personnel.
20-Mar-23-Product Safety and engineering met to discuss potential hazard. Product Safety then met with Legal to discuss. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-206
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
22-Mar-23-Determination was made by Product Safety this was a safety recall.
17-Apr-23-Discussion occurred between Product Safety, Compliance and Engineering around allowing owners to inspect and install this kit. It was determined there was no torque values or other specific instructions that would require dealers to install. Owners will be sent the bolts and reimbursed for their time to inspect and/or install the kit.
Description of Remedy :
Description of Remedy Program : Vermeer will prepare field remedy kits which will include the necessary
parts and instructions to resolve safety issues. These field remedy kits will be provided to owners to install. Upon inspection and/or installation and receipt of Work Completion Certificate (WCC), owners will be reimbursed for the parts and labor. Parts certificates for $50 USD will be sent to owners after receiving the WCC. Owners will be notified of the potential safety risk and available field remedy kit by letter according to the product database records maintained by Vermeer Corporation. How Remedy Component Differs from Recalled Component : Identify How/When Recall Condition was Corrected in Production : The remedy retention bolt is the correct length according to the machine’s Bill of Material. The recalled retention bolt is shorter than the correct retention bolt used in production.
Production assembly line was retrained. All inventory on the production line was updated to the correct bolt only on 08-Mar-23. Recall Schedule :
Description of Recall Schedule : TBD but the recall kit and bulleting will be released with owner
notification letters being sent out within the 60 day timeline.
Planned Dealer Notification Date : MAY 11, 2023 – MAY 11, 2023
Planned Owner Notification Date : MAY 25, 2023 – MAY 25, 2023
* NR – Not Reported

SEOCONTENT-END