Exposed Wire May Spark and Cause Fire – 2023 Triple E Unity U24MBL & Wonder W24MBL Motorhomes

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-399 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Triple E Recreational Vehicles Submission Date : JUN 06, 2023 NHTSA Recall No. : 23V-399 Manufacturer Recall No. : CA#10323-1 Manufacturer Information : Manufacturer Name : Triple E Recreational Vehicles Address : PO Box 1230 Winkler MB Canada 00 R6W 4C4 Company phone : 204-325-4361 Population : Number of potentially involved : 24 Estimated percentage with defect : 75 % Vehicle Alterer Information : Vehicle 1 : 2023-2023 UNITY U24MBL Descriptive Information : WHEN A BACKORDERED TRUMA A/C WAS INSTALLED IT WAS NOTICED THAT THE INSTALLER HAD CUT THE INNER CORE INSULATION, EXPOSING THE WIRE CONDUCTOR. THE RECALLED UNITS HAVE THE CUT EXPOSING THE WIRE CONDUCTOR THE NON-RECALLED DO NOT HAVE THE CUT. UNITS AFFECTED – 19 Production Dates : JUL 13, 2022 – APR 17, 2023 Vehicle 2 : 2023-2023 WONDER W24MBL Descriptive Information : WHEN A BACKORDERED TRUMA A/C WAS INSTALLED IT WAS NOTICED THAT THE INSTALLER HAD CUT THE INNER CORE INSULATION, EXPOSING THE WIRE CONDUCTOR. THE RECALLED UNITS HAVE THE CUT EXPOSING THE WIRE CONDUCTOR THE NON-RECALLED DO NOT HAVE THE CUT. UNITS AFFECTED – 5 Production Dates : FEB 09, 2023 – APR 17, 2023 Description of Defect : Description of the Defect : THE ROMAX 120V CABLE, FROM THE TRUMA A/C, INNER CORE INSULATION IS BEING CUT, EXPOSING WIRE CONDUCTOR. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : THE EXPOSED WIRE WOULD CONTACT THE METAL JUNCTION BOX, A SPARK COULD OCCUR CAUSING A POSSIBLE FIRE AND BODILY INJURY. Description of the Cause : THE INSTALLER WAS INCORRECTLY STRIPPING THE OUTER SHEATH OF THE Part 573 Safety Recall Report 23V-399 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 ROMAX WIRE, CUTTING IT HORIZONTALLY ACROSS THE WIRES WHICH RESULTED IN THE INNER CONDUCTOR WIRE INSULATION ALSO BEING CUT. Identification of Any Warning that can Occur : A SHORT CIRCUIT IN THE FUNCTION OF THE TRUMA A/C. Involved Components : Component Name : ROMEX 120V CABLE Component Description : CABLE WIRING FOR TRUMA A/C Component Part Number : NPN Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : ON MAY 4/2023 DURING THE MANUFACTURING PROCESS IT WAS NOTICED THAT THE INSTALLER WAS INCORRECTLY STRIPPING THE OUTER SHEATHING (CABLE JACKET) OF THE ROMEX WIRING; CUTTING IT HORIZONTALLY ACROSS THE WIRES WHICH RESULTED IN THE INNER CONDUCTOR WIRE INSULATION ALSO BEING CUT. THE INSTALLED DID NOT UNDERSTAND THE IMPACT OF ACCIDENTLY COMPROMISING THE CONDUCTION INSULATION OF THE CABLE. THE DEALER WILL CLAIM REIMBURSEMENT ON A WARRANTY APPLICATION FORM. THE RV SERVICE CENTER OR RETAIL OWNER WILL BE PAID DIRECTLY BY TRIPLE E RV. A RV SERVICE CENTER OR RETAILOWNER WILL BE REIMBURSED FOR COSTS INCURRED FOR REPAIR PRIOR TO THE RECALL NOTIFICATION. Part 573 Safety Recall Report 23V-399 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : DEALERS WITH INVENTORY WILL BE PROVIDED WITH AN SOP (STANDARD OPERATING PROCEDURES) TO SHORTEN THE WIRING AT THE POINT OF THE CUT. DEALERS WILL SUBMIT A WARRANTY CLAIM FOR REIMBURSEMENT. RETAIL OWNERS WILL BE PROVIDED WITH AN SOP IN THE MAILING. THEY WILL BE ADVISED TO CONTACT THEIR SELLING DEALER OR AN RV SERVICE CENTER TO HAVE THE ISSUE CORRECTED. How Remedy Component Differs from Recalled Component : THE WIRE, WHICH IS LOCATED IN THE JUNCTION BOX, WILL NOT HAVE A CUT. Identify How/When Recall Condition was Corrected in Production : ON MAY 4/2023 THE INSTALLERS WERE REVIEWED ABOUT THE ASSEMBLY & WIRE UP PROCEDURE TO CONNECT THE TRUMA A/C TO THE METAL JUNCTION BOX LOCATED IN THE A/C SHROUD, ON THE CORRECT TECHNIQUE TO REMOVE THE OUTER SHEATH OF A ROMEX CABLE WITHOUT DAMAGING THE CONDUCTOR INSULATION. Recall Schedule : Description of Recall Schedule : NOTIFICATION TO THE DEALER IS EXPECTED TO OCCUR EARLY JUNE/2023. NOTIFICATION TO THE RETAIL OWNERS IS EXPECTED TO OCCUR EARLY JUNE/2023. Planned Dealer Notification Date : JUN 12, 2023 – JUN 13, 2023 Planned Owner Notification Date : JUN 12, 2023 – JUN 13, 2023 Purchaser Information : The following manufacturers purchased this defective/noncompliant equipment for possible use or installation in new motor vehicles or new items of motor vehicle equipment: Name : Address : Country : Company Phone : * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-399 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Triple E Recreational Vehicles Submission Date : JUN 06, 2023 NHTSA Recall No. : 23V-399 Manufacturer Recall No. : CA#10323-1 Manufacturer Information : Manufacturer Name : Triple E Recreational Vehicles Address : PO Box 1230 Winkler MB Canada 00 R6W 4C4 Company phone : 204-325-4361 Population : Number of potentially involved : 24 Estimated percentage with defect : 75 % Vehicle Alterer Information : Vehicle 1 : 2023-2023 WONDER W24MBL Descriptive Information : WHEN A BACKORDERED TRUMA A/C WAS INSTALLED IT WAS NOTICED THAT THE INSTALLER HAD CUT THE INNER CORE INSULATION, EXPOSING THE WIRE CONDUCTOR. THE RECALLED UNITS HAVE THE CUT EXPOSING THE WIRE CONDUCTOR THE NON-RECALLED DO NOT HAVE THE CUT. UNITS AFFECTED – 5 Production Dates : FEB 09, 2023 – APR 17, 2023 Vehicle 2 : 2023-2023 UNITY U24MBL Descriptive Information : WHEN A BACKORDERED TRUMA A/C WAS INSTALLED IT WAS NOTICED THAT THE INSTALLER HAD CUT THE INNER CORE INSULATION, EXPOSING THE WIRE CONDUCTOR. THE RECALLED UNITS HAVE THE CUT EXPOSING THE WIRE CONDUCTOR THE NON-RECALLED DO NOT HAVE THE CUT. UNITS AFFECTED – 19 Production Dates : JUL 13, 2022 – APR 17, 2023 Description of Defect : Description of the Defect : THE ROMAX 120V CABLE, FROM THE TRUMA A/C, INNER CORE INSULATION IS BEING CUT, EXPOSING WIRE CONDUCTOR. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : THE EXPOSED WIRE WOULD CONTACT THE METAL JUNCTION BOX, A SPARK COULD OCCUR CAUSING A POSSIBLE FIRE AND BODILY INJURY. Description of the Cause : THE INSTALLER WAS INCORRECTLY STRIPPING THE OUTER SHEATH OF THE Part 573 Safety Recall Report 23V-399 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 ROMAX WIRE, CUTTING IT HORIZONTALLY ACROSS THE WIRES WHICH RESULTED IN THE INNER CONDUCTOR WIRE INSULATION ALSO BEING CUT. Identification of Any Warning that can Occur : A SHORT CIRCUIT IN THE FUNCTION OF THE TRUMA A/C. Involved Components : Component Name : ROMEX 120V CABLE Component Description : CABLE WIRING FOR TRUMA A/C Component Part Number : NPN Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : ON MAY 4/2023 DURING THE MANUFACTURING PROCESS IT WAS NOTICED THAT THE INSTALLER WAS INCORRECTLY STRIPPING THE OUTER SHEATHING (CABLE JACKET) OF THE ROMEX WIRING; CUTTING IT HORIZONTALLY ACROSS THE WIRES WHICH RESULTED IN THE INNER CONDUCTOR WIRE INSULATION ALSO BEING CUT. THE INSTALLED DID NOT UNDERSTAND THE IMPACT OF ACCIDENTLY COMPROMISING THE CONDUCTION INSULATION OF THE CABLE. THE DEALER WILL CLAIM REIMBURSEMENT ON A WARRANTY APPLICATION FORM. THE RV SERVICE CENTER OR RETAIL OWNER WILL BE PAID DIRECTLY BY TRIPLE E RV. A RV SERVICE CENTER OR RETAILOWNER WILL BE REIMBURSED FOR COSTS INCURRED FOR REPAIR PRIOR TO THE RECALL NOTIFICATION. Part 573 Safety Recall Report 23V-399 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : DEALERS WITH INVENTORY WILL BE PROVIDED WITH AN SOP (STANDARD OPERATING PROCEDURES) TO SHORTEN THE WIRING AT THE POINT OF THE CUT. DEALERS WILL SUBMIT A WARRANTY CLAIM FOR REIMBURSEMENT. RETAIL OWNERS WILL BE PROVIDED WITH AN SOP IN THE MAILING. THEY WILL BE ADVISED TO CONTACT THEIR SELLING DEALER OR AN RV SERVICE CENTER TO HAVE THE ISSUE CORRECTED. THE DEALER WILL CLAIM REIMBURSEMENT ON A WARRANTY APPLICATION FORM. THE RV SERVICE CENTER OR RETAIL OWNER WILL BE PAID DIRECTLY BY TRIPLE E RV. A RV SERVICE CENTER OR RETAIL OWNER WILL BE REIMBURSED FOR COSTS INCURRED FOR REPAIR PRIOR TO THE RECALL NOTIFICATION. How Remedy Component Differs from Recalled Component : THE WIRE, WHICH IS LOCATED IN THE JUNCTION BOX, WILL NOT HAVE A CUT. Identify How/When Recall Condition was Corrected in Production : ON MAY 4/2023 THE INSTALLERS WERE REVIEWED ABOUT THE ASSEMBLY & WIRE UP PROCEDURE TO CONNECT THE TRUMA A/C TO THE METAL JUNCTION BOX LOCATED IN THE A/C SHROUD, ON THE CORRECT TECHNIQUE TO REMOVE THE OUTER SHEATH OF A ROMEX CABLE WITHOUT DAMAGING THE CONDUCTOR INSULATION. Recall Schedule : Description of Recall Schedule : NOTIFICATION TO THE DEALER IS EXPECTED TO OCCUR EARLY JUNE/2023. NOTIFICATION TO THE RETAIL OWNERS IS EXPECTED TO OCCUR EARLY JUNE/2023. Planned Dealer Notification Date : JUN 12, 2023 – JUN 13, 2023 Planned Owner Notification Date : JUN 12, 2023 – JUN 13, 2023 Purchaser Information : The following manufacturers purchased this defective/noncompliant equipment for possible use or installation in new motor vehicles or new items of motor vehicle equipment: Name : Address : Country : Company Phone : * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-399 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Triple E Recreational Vehicles Submission Date : JUN 02, 2023 NHTSA Recall No. : 23V-399 Manufacturer Recall No. : CA#10323-1 Manufacturer Information : Manufacturer Name : Triple E Recreational Vehicles Address : PO Box 1230 Winkler MB Canada 00 R6W 4C4 Company phone : 204-325-4361 Population : Number of potentially involved : 24 Estimated percentage with defect : 75 % Vehicle Alterer Information : Vehicle 1 : 2023-2023 UNITY U24MBL Descriptive Information : WHEN A BACKORDERED TRUMA A/C WAS INSTALLED IT WAS NOTICED THAT THE INSTALLER HAD CUT THE INNER CORE INSULATION, EXPOSING THE WIRE CONDUCTOR. THE RECALLED UNITS HAVE THE CUT EXPOSING THE WIRE CONDUCTOR THE NON-RECALLED DO NOT HAVE THE CUT. UNITS AFFECTED – 19 Production Dates : JUL 13, 2022 – APR 17, 2023 Vehicle 2 : 2023-2023 WONDER W24MBL Descriptive Information : WHEN A BACKORDERED TRUMA A/C WAS INSTALLED IT WAS NOTICED THAT THE INSTALLER HAD CUT THE INNER CORE INSULATION, EXPOSING THE WIRE CONDUCTOR. THE RECALLED UNITS HAVE THE CUT EXPOSING THE WIRE CONDUCTOR THE NON-RECALLED DO NOT HAVE THE CUT. UNITS AFFECTED – 5 Production Dates : FEB 09, 2023 – APR 17, 2023 Description of Defect : Description of the Defect : THE ROMAX 120V CABLE, FROM THE TRUMA A/C, INNER CORE INSULATION IS BEING CUT, EXPOSING WIRE CONDUCTOR. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : THE EXPOSED WIRE WOULD CONTACT THE METAL JUNCTION BOX, A SPARK COULD OCCUR CAUSING A POSSIBLE FIRE AND BODILY INJURY. Description of the Cause : THE INSTALLER WAS INCORRECTLY STRIPPING THE OUTER SHEATH OF THE Part 573 Safety Recall Report 23V-399 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 ROMAX WIRE, CUTTING IT HORIZONTALLY ACROSS THE WIRES WHICH RESULTED IN THE INNER CONDUCTOR WIRE INSULATION ALSO BEING CUT. Identification of Any Warning that can Occur : A SHORT CIRCUIT IN THE FUNCTION OF THE TRUMA A/C. Involved Components : Component Name : ROMEX 120V CABLE Component Description : CABLE WIRING FOR TRUMA A/C Component Part Number : NPN Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : ON MAY 4/2023 DURING THE MANUFACTURING PROCESS IT WAS NOTICED THAT THE INSTALLER WAS INCORRECTLY STRIPPING THE OUTER SHEATHING (CABLE JACKET) OF THE ROMEX WIRING; CUTTING IT HORIZONTALLY ACROSS THE WIRES WHICH RESULTED IN THE INNER CONDUCTOR WIRE INSULATION ALSO BEING CUT. THE INSTALLED DID NOT UNDERSTAND THE IMPACT OF ACCIDENTLY COMPROMISING THE CONDUCTION INSULATION OF THE CABLE. Description of Remedy : Description of Remedy Program : DEALERS WITH INVENTORY WILL BE PROVIDED WITH AN SOP (STANDARD OPERATING PROCEDURES) TO SHORTEN THE WIRING AT THE POINT OF THE CUT. DEALERS WILL SUBMIT A WARRANTY CLAIM FOR REIMBURSEMENT. RETAIL OWNERS WILL BE PROVIDED WITH AN SOP IN THE MAILING. THEY WILL BE ADVISED TO CONTACT THEIR SELLING DEALER OR AN RV SERVICE CENTER TO HAVE THE ISSUE CORRECTED. Part 573 Safety Recall Report 23V-399 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 How Remedy Component Differs from Recalled Component : THE WIRE, WHICH IS LOCATED IN THE JUNCTION BOX, WILL NOT HAVE A CUT. Identify How/When Recall Condition was Corrected in Production : ON MAY 4/2023 THE INSTALLERS WERE REVIEWED ABOUT THE ASSEMBLY & WIRE UP PROCEDURE TO CONNECT THE TRUMA A/C TO THE METAL JUNCTION BOX LOCATED IN THE A/C SHROUD, ON THE CORRECT TECHNIQUE TO REMOVE THE OUTER SHEATH OF A ROMEX CABLE WITHOUT DAMAGING THE CONDUCTOR INSULATION. Recall Schedule : Description of Recall Schedule : NOTIFICATION TO THE DEALER IS EXPECTED TO OCCUR EARLY JUNE/2023. NOTIFICATION TO THE RETAIL OWNERS IS EXPECTED TO OCCUR EARLY JUNE/2023. Planned Dealer Notification Date : JUN 12, 2023 – JUN 13, 2023 Planned Owner Notification Date : JUN 12, 2023 – JUN 13, 2023 Purchaser Information : The following manufacturers purchased this defective/noncompliant equipment for possible use or installation in new motor vehicles or new items of motor vehicle equipment: Name : Address : Country : Company Phone : * NR – Not Reported

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RECALL NOTIFICATION CA#10323-1 – RETURN FORM Please complete this form indicating Recall Notification CA#10323-1 has been performed in accordance with this Recall. E-mail completed form to [email protected] Customer Name: «Owner_Name» Serial # «VIN» Coach Serial #«Serial» Address (if different)_________________________________________ __________________________________________________________ Date Recall Completed _______________________________________ Signature of Customer: ______________________________________ Brad Wall Customer Service / Warranty Manager

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1 2 3 4 5 6 7 8 9 ½ #1 & #2 3” SOP10393 Department: 32 People Required: 1 TRIPLE E RECREATIONAL VEHICLES QAAR 10323 Recall Wire Check at Truma Junction Box Time to Complete: 30min Date Created: 6-01-23 Date Revised: Created by Initial: GK ——- A Ille T-30 0 3 1. T-30 driver bit 2. T-25 driver bit 3. #2 & #1 Robertson (Square) driver bit 4. Cord less Driver 5. Side Cutter 6. Ladder (if not equipped) 7. Wire stripper 8. Electrical Tape 9. Utility knife Remove the two 4″ screws (#1) and washers (#2) from the foam casing with a T-30 bit. Remove casing and set aside. In the event of compromised conductor insulation; 1. Remove tape from Wago connectors. 2. Disconnect the Wago connectors by lifting the orange tab of the solid core wires (black and white of the Romex cable). 1. Make sure the shore power is disconnected. 2. Make sure the battery disconnect is OFF. Caution: this unit is equipped with an Auto Generator Start system and could start automatically if not correctly disconnected from power. Remove the lid of the junction box. If box is secured to the ducting, remove the screw(s) and extract the wire connections so the yellow wire can be inspected where it comes into the box Feed the yellow sheathed Romex cable further into the box until the compromised conductor section extends 150mm (3 inches) from the outside edge of the box. Cut the white & black wires at the compromised insulation. f – 1 ! Rev#: Verified: BH Page 1 of 2 To remove shroud, use a T-30 driver bit to remove the fasteners: 1. Two 1¾” Washer head screws (#1) on rear. 2. Six 4″ flat head stainless steel screws (#2) at front. Set shroud and screws aside for later. Inspect the Romex cable conductor insulation where the outer sheath has been cut . Inspect both sides of the conductor insulation to make sure the conductor insulation has not been compromised. If wire insulation is good no further action is required. Reinstall junction box and reassemble air conditioner housing. Strip 13mm ( “) of insulation from the end of the Rom ex cable wire ends. There is a gauge on the Wago connector for reference.

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LEISURE TR A VEL VANS Triple E Recreational Vehicles A Division of Triple E Canada Ltd. P: 204 325 4361 F: 204 325 5241 301 Roblin Bl vd . P.O. Box 1230 Winkler, Man itoba CA R6W 4C4 U.S. Mailin g : P.O. Box 68 Wa lha ll a, ND 58282 LEISUREVANS .COM TRIPLEERV.COM IMPORTANT SAFETY RECALL «Dealer» “This notice applies to this vehicle, «ProductLine» VIN #«Vin» June 15, 2023 Coach #« UNIT CoachID» Triple E Recreational Vehicles Recall CA#10323-1 NHTSA #23V399 This notice is sent to you in accordance with the requirements of the National Traffic & Motor Vehicle Safety Act. Triple E Recreational Vehicles has decided that a defect which relates to motor vehicle safety exists in certain 2023 Unity U24MBL motorhomes and 2023 Wonder W24MBL motorhomes manufactured between July 13, 2022 and April 17, 2023 Description of Defect: The inner core insulation on the Romax 120V cable for the Truma air conditioner, is being cut, exposing wire conductor. If the wires were to touch the metal junction box an arc could cause a spark increasing the risk of a fire and bodily injury. To Have This Modification Performed: We request your assistance to have this safety issue corrected. Follow SOP10393 included in this mailing to remove the excess wiring as indicated. For reimbursement submit a warranty application for, Labour to perform this Recall: 0.5 hrs/ unit 1 of2 For more information contact Triple ERV/Leisure Travel Vans at 1-877- 992-9906 Customer Service/ Warranty department or by e-mail [email protected] in the subject line “Recall CA#l0323-l”. Thank you for your anticipated assistance and please do not hesitate to contact us should you require additional information. Sincerely, Brad Wall Customer Service / Warranty Manager BW/wcw Enclosure 1 – SOP10393 (Standard Operating Procedure) 2 of2

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LEISURE TR A VEL V A N S Triple E Recreational Vehic les A Di vision of Triple E Canada Ltd. P: 204 325 4361 F: 204 325 5241 301 Roblin Blvd. P. O. Box 1230 Win kler, Manitoba CA R6W 4C4 U.S. Ma ilin g: P.O. Box 68 Walh al la, ND 58282 LEI SUR EVANS.C OM TRIPLE ER V.COM IMPORTANT SAFETY RECALL «Owner Name» «Address 1 » «Address2» «Address3 », «Prov» «Postal Code» “This notice applies to your vehicle, «Unit» VIN #«VIN» Coach Serial #« Serial» Triple E Recreational Vehicles Recall CA#10323-1 June 15, 2023 NHTSA #23V399 This notice is sent to you in accordance with the requirements of the National Traffic & Motor Vehicle Safety Act. Triple E Recreational Vehicles has decided that a defect which relates to motor vehicle safety exists in certain 2023 Unity U24MBL motorhomes and 2023 Wonder W24MBL motorhomes manufactured between July 13, 2022 and April 17, 2023 Description of Defect: The inner core insulation on the Romax 120V cable for the Truma air conditioner, is being cut, exposing the wire conductor. If the wires were to touch the metal junction box an arc could cause a spark increasing the risk of a fire and bodily Ill Jury. To Have This Modification Performed: Please contact your closest Triple E RV dealer or approved RV service center to have this recall performed at no charge to you. Your dealer will remove the excess wire up to the cut in the core insulation. The time needed to perform the recall is approximately 30 minutes. If you choose to have this Recall performed by a service center other than your dealer, prior authorization is required. When the issue has been corrected sign the enclosed return form and email to [email protected]. If you had this repair performed before you received this letter, you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this recall. 1 of2 For more information contact Triple ERV/Leisure Travel Vans at 1-877-992- 9906 Customer Service/ Warranty department or by e-mail [email protected] in the subject line “Recall CA#l0323-1”. What if you are a Lessor? Federal law requires that you forward a copy of this safety recall notice to the lessee within ten working days. If you no longer own this vehicle, please complete the return form stating “No Longer Own this Vehicle” or provide the new owners contact information and submitting to Customer Service at [email protected] For U.S. Residents If Triple E Recreational Vehicles fails or is unable to remedy this potential defect without charge, you may submit a written complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave. SE, Washington, DC 20590 or call the toll free Vehicle Safety Hotline at 1-888-327- 4236; (TTY: 1-800-424-9153) or go to http://www.safercar.gov We regret the inconvenience this Recall may cause you but want you to have complete satisfaction with your Leisure Travel Vans product. Thank you for your anticipated assistance and please do not hesitate to contact us should you require – additional information, Sincerely, Brad Wall Customer Service / Warranty Manager BW/wcw Enclosure 1 – SOP10393 (Standard Operating Procedure) 2 of2

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