2023-9 – Rearview Mirror May Detach – 2023 Can-Am F3 & F3-S Motorcycles

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10101 Science Drive
Sturtevant, Wisconsin 53177
United States
www.brp.com
General Recall Reimbursement Plan
(United States, On-Road Vehicles)
Pursuant to the requirements in 49 C.F.R. Part 573 and Part 577 of the Code of Federal Regulations, BRP US Inc. (“BRP”), is submitting required information pertaining to our general reimbursement plan.
This plan is related to the reimbursement for costs of remedies paid for by vehicle owners before they are notified of a related safety recall pursuant to Part 573.6(c)(8)(i).
Reimbursement Notification
• BRP’s notice to a vehicle owner in accordance with 49 C.F.R. Part 577 (“owner’s notice”) will indicate whether BRP is offering a refund.
• As permitted by Part 577.11(e), BRP may not include a reimbursement notification when all vehicles are well within the warranty period, subject to approval by the National Highway Traffic Safety Administration (“NHTSA”).
• An owner will be eligible for reimbursement if the owner paid to have service to remedy the defect or noncompliance prior to a specified ending date. In accordance with Part 573.13(c)(2), the ending date shall be ten (10) calendar days after the date on which BRP mailed the last of its owner’s notices in the United States, unless a specific reimbursement plan is made available for a particular recall.
• Owners are instructed to seek eligible reimbursement through BRP dealerships, by contacting us by phone at 1 (888) 272-9222, or online at https://www.brp.com/en/forms/contact-us.html
• BRP may identify a beginning date for reimbursement eligibility as permitted by the regulations. An owner who paid to remedy the defect or noncompliance prior to the identified beginning date would not be eligible for reimbursement. If BRP determines that a beginning date is appropriate, BRP will indicate that date in the specific reimbursement plan for that recall.
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Costs to be Reimbursed
For vehicles, reimbursement will not be less than the lesser of:
1. The amount paid by the owner for the remedy that specifically addressed and was reasonably necessary to correct the defect or noncompliance that is the subject of the recall; or
2. The costs of the part(s) for the remedy (to be no more than the manufacturer’s list retail price for authorized part(s), plus associated labor at local labor rates, miscellaneous fees (such as disposal of waste), and taxes.
For replacement equipment, reimbursement will be the amount paid by the owner for each replacement item (limited to the amount of the retail list price of each defective or noncompliant item that was replaced, plus taxes, where the brand or model purchased by the owner was different than the brand or model that was subject to the recall). If the item of motor vehicle equipment was repaired, the reimbursement provisions identified above for vehicles will apply.
• Costs incurred by the owner within the period during which BRP’s original or extended warranty would have provided for a free repair of the defect or noncompliance will not be eligible for reimbursement, as provided by Part 573.13.(d)(1).
Entity Authorized to Provide Reimbursement
BRP will use BRP authorized dealerships to reimburse owners unless a specific reimbursement plan is made available for a particular recall and will encourage owners to pursue requests for reimbursement by communicating directly with our customer care team by phone to expedite reimbursement. The owner will be directed to submit the required documentation, upon which reimbursement eligibility will be determined.
Required Documentation
The reimbursement determination will depend upon the information provided by the customer. Consistent with Part 573.13(d)(4), all the following information must be submitted:
1. Claimant’s name and address
2. For motor vehicles, the vehicle identification number (or “VIN”), vehicle make, model, and model year
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3. For replacement equipment, a description of such equipment or, for tires, the model and size
4. Identification of the recall number (either BRP’s bulletin number or NHTSA’s recall number)
5. An original receipt for the pre-notification remedy that includes a breakdown of the amount for parts, labor, other costs and taxes, including costs for the replacement item. Where the receipt covers work other than to address the recall or noncompliance, BRP may require the claimant to separately identify costs that are eligible for reimbursement.
6. If the remedy was obtained during the warranty period, documentation indicating that the warranty was not honored or that the warranty repair did not correct the problem related to the recall.
Failure to submit all the above information may result in denial of the reimbursement request.
Additional Information
The owner’s notice will provide a toll-free telephone number through which specific information about the reimbursement plan can be requested from BRP. This general reimbursement plan will be incorporated into notifications pursuant to Part 573.6 by reference. Information specific to a particular recall also may be incorporated into the owner’s notice.
Version date: October 2022

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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-856
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Bombardier Recreational Products, Inc. DEC 17, 2023 NHTSA Recall No. : 23V-856 Manufacturer Recall No. : Bulletin 2023-9 Manufacturer Information :
Manufacturer Name : Bombardier Recreational Products,
Inc.
Address : 726 Saint-Joseph Street
Valcourt, Quebec 00 JOE 2LO Company phone : 450-532-2211 Population :
Number of potentially involved : 1,149 Estimated percentage with defect : 10 % Vehicle Information : Vehicle 1 : 2023-2023 Can-Am F3 and F3-S Vehicle Type : MOTORCYCLES Body Style : OTHER Power Train : GAS
Descriptive Information : This recall will replace the previous safety recall (23V053) for MY2023 Can-Am Spyder F3 and F3-S vehicles only.
It includes:
• Model Year 2023 vehicles involved in the previous recall that were only inspected.
• Model Year 2023 vehicles that were not previously included and are already sold to dealers or consumers. Production Dates : SEP 28, 2022 – MAY 19, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : The rearview mirror’s lens may dislodge from the housing.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : This can result in an increased risk of a crash due to the decreased visibility for the driver.
Description of the Cause : See chronology section.
Identification of Any Warning
that can Occur :
None Part 573 Safety Recall Report 23V-856 Page 2 Involved Components : Component Name 1 : HOUSING_REAR VIEW MIRROR RH ASSY
Component Description : Description:Mirror Housing Assembly – Right side Component Part Number : 705015050 Component Name 2 : HOUSING_REAR VIEW MIRROR LH ASSY
Component Description : Mirror Housing Assembly – Left side Component Part Number : 705015049 Supplier Identification : Component Manufacturer
Name : Zadi
Address : Via C. Marx, 138
CARPI (MO) Foreign States 41012 Country : Italy Chronology :
In May 2023, some Model Year 2023 Can-Am Spyder F3 and F3-S vehicles were included in a safety recall regarding possible mirrors’ lens falling from its housing. In monitoring its network, BRP saw a high rate of mirrors’ lens still falling in the Model Year 2023 vehicles which were inspected during the safety recall process or in vehicles outside the safety recall population. Nor BRP or its supplier have confirmed the exact root cause of the trend seen in its network. One hypothesis is a possible additional weakness created by possible housing inspection made in quality insurance or in the recall procedure. BRP did not want to wait for further analysis to address this situation. With all the information collected and analyzed, BRP decided on December 11, 2023, that it had enough information to report and wants to proceed with a safety recall. The repair part for this recall will be assembled with a housing molded with a raw material from a different source which shows better resistance properties. This is also the raw material currently used in production. The number of reported cases in the United States will be provided shortly. No accident was reported worldwide. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-856
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The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : BRP is issuing a safety recall and BRP will instruct to replace both mirror
assemblies. BRP will file its reimbursement plan if customers had already paid for this issue. How Remedy Component Differs from Recalled Component : Identify How/When Recall Condition was Corrected in Production : The repair part for this recall will be assembled with a housing molded with a raw material from a different source which shows better resistance properties. This is also the raw material currently used in production.
The repair part for this recall will be assembled with a housing molded with a raw material from a different source which shows better resistance properties. This is also the raw material currently used in production for MY2024. Recall Schedule :
Description of Recall Schedule : BRP is issuing a safety recall bulletin on December 21, 2023. Customers:
BRP will start the mailing for consumers during the month of January 2024.
Planned Dealer Notification Date : DEC 21, 2023 – DEC 21, 2023
Planned Owner Notification Date : JAN 22, 2024 – JAN 22, 2024
* NR – Not Reported

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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-856
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Bombardier Recreational Products, Inc. DEC 19, 2023 NHTSA Recall No. : 23V-856 Manufacturer Recall No. : Bulletin 2023-9 Manufacturer Information :
Manufacturer Name : Bombardier Recreational Products,
Inc.
Address : 726 Saint-Joseph Street
Valcourt, Quebec 00 JOE 2LO Company phone : 450-532-2211 Population :
Number of potentially involved : 1,149 Estimated percentage with defect : 10 % Vehicle Information : Vehicle 1 : 2023-2023 Can-Am F3 and F3-S Vehicle Type : MOTORCYCLES Body Style : OTHER Power Train : GAS
Descriptive Information : This recall will replace the previous safety recall (23V053) for MY2023 Can-Am Spyder F3 and F3-S vehicles only.
It includes:
• Model Year 2023 vehicles involved in the previous recall that were only inspected.
• Model Year 2023 vehicles that were not previously included and are already sold to dealers or consumers. Production Dates : SEP 28, 2022 – MAY 19, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : The rearview mirror’s lens may dislodge from the housing.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : This can result in an increased risk of a crash due to the decreased visibility for the driver.
Description of the Cause : See chronology section.
Identification of Any Warning
that can Occur :
None Part 573 Safety Recall Report 23V-856 Page 2 Involved Components : Component Name 1 : HOUSING_REAR VIEW MIRROR RH ASSY
Component Description : Description:Mirror Housing Assembly – Right side Component Part Number : 705015050 Component Name 2 : HOUSING_REAR VIEW MIRROR LH ASSY
Component Description : Mirror Housing Assembly – Left side Component Part Number : 705015049 Supplier Identification : Component Manufacturer
Name : Zadi
Address : Via C. Marx, 138
CARPI (MO) Foreign States 41012 Country : Italy Chronology :
In May 2023, some Model Year 2023 Can-Am Spyder F3 and F3-S vehicles were included in a safety recall regarding possible mirrors’ lens falling from its housing. In monitoring its network, BRP saw a high rate of mirrors’ lens still falling in the Model Year 2023 vehicles which were inspected during the safety recall process or in vehicles outside the safety recall population. Nor BRP or its supplier have confirmed the exact root cause of the trend seen in its network. One hypothesis is a possible additional weakness created by possible housing inspection made in quality insurance or in the recall procedure. BRP did not want to wait for further analysis to address this situation. With all the information collected and analyzed, BRP decided on December 11, 2023, that it had enough information to report and wants to proceed with a safety recall. The repair part for this recall will be assembled with a housing molded with a raw material from a different source which shows better resistance properties. This is also the raw material currently used in production. The number of reported cases in the United States will be provided shortly. (UPDATE DEC 19: In the United States, we have 51 reported cases of falling mirrors (28 during the pre-delivery inspection and 23 after delivery) ranging from June 2023 to November 2023). The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-856
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The information contained in this report was submitted pursuant to 49 CFR §573
No accident was reported worldwide.
Description of Remedy :
Description of Remedy Program : BRP is issuing a safety recall and BRP will instruct to replace both mirror
assemblies. BRP will file its reimbursement plan if customers had already paid for this issue. How Remedy Component Differs from Recalled Component : Identify How/When Recall Condition was Corrected in Production : The repair part for this recall will be assembled with a housing molded with a raw material from a different source which shows better resistance properties. This is also the raw material currently used in production.
The repair part for this recall will be assembled with a housing molded with a raw material from a different source which shows better resistance properties. This is also the raw material currently used in production for MY2024. Recall Schedule :
Description of Recall Schedule : BRP is issuing a safety recall bulletin on December 21, 2023. Customers:
BRP will start the mailing for consumers during the month of January 2024.
Planned Dealer Notification Date : DEC 21, 2023 – DEC 21, 2023
Planned Owner Notification Date : JAN 22, 2024 – JAN 22, 2024
* NR – Not Reported

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Printed in Canada. (rbg2023-009 en mplg)
©2023 Bombardier Recreational Products Inc. and BRP US Inc. All rights reserved.
®™ and the BRP logo are trademarks of Bombardier Recreational Products Inc. or its affiliates. 1/4
Campaign no.:
2023-0013
December 21, 2023
Subject: Rearview Mirror Lenses May Dislodge – Decreased
Visibility
No. 2023-9
IMPORTANT
What should you do?
– Do not sell or deliver any involved vehicle that you have in stock as federal law requires you to complete the recall service on these vehicles before retail delivery.
– Unregistered vehicles cannot be sold until the campaign is performed.
– Contact all of your customers who purchased an affected vehicle and inform them about this Safety Recall
notice.
PROBLEM
The rearview mirror lenses may dislodge from the housing. This can result in an increased risk of a crash due to the decreased visibility for the driver.
SOLUTION
Replace both rearview mirror assemblies.
MODEL YEAR
MODEL
ADMISSIBLE UNITS
2023
Spyder F3 and F3-S
Go to BOSSWeb/Warranty/Campaign Monitoring
to know the quantity of units in your inventory
impacted by this campaign.
IMPORTANT
– When a vehicle comes in for service, always type the VIN in Knowledge Center to check for pending campaigns or alerts.
– When performing any work on a vehicle, it is good practice to connect it to BUDS2 to ensure that all needed updates are done.
2/4 2023-9 SAFETY CAMPAIGN
REQUIRED PARTS
Order the parts through the regular channel.
DESCRIPTION
PART NUMBER
QTY
LH Rearview Mirror Assembly
705015049
1
RH Rearview Mirror Assembly
705015050
1
NOTE: Parts for the repair are not available yet. More information about the parts availability will be provided before the end of January 2024.
CORRECTIVE ACTION
INVENTORY VERIFICATION
NOTE: Discard all inventory rearview mirrors (P/N 705015049 and 705015050) ordered before December 21, 2023.
Provide clear photos to support your parts claims. See example below. Refer to PARTS CLAIM section at the end of this bulletin.
NOTE: The procedures are the same for LH and RH rearview mirrors.
REARVIEW MIRROR ASSEMBLY REMOVAL
1. Remove and discard the two retaining screws.
2. Discard the rearview mirror assembly.
3. Clean threads on vehicle.
REARVIEW MIRROR ASSEMBLY INSTALLATION
The installation is the reverse of the removal procedure.
TIGHTENING TORQUE
Mirror assembly retaining screw
3.5 N•m ± 0.5 N•m
(31 lbf•in ± 4 lbf•in)
3/4 2023-9 SAFETY CAMPAIGN
WARRANTY
Submit a warranty claim using the following information.
For claiming procedure, refer to the online DEALER/DISTRIBUTOR WARRANTY GUIDE.
With BOSSWeb
Product Line
Roadster
Unit Model Year
2023
Campaign/Bulletin/
Description
13 / 2023-9 / REARVIEW MIRROR MAY DISLODGE
Total Labor time paid
0.3 hour
With Warranty On Demand
CLAIM DETAILS
Claim Type
Unit Campaign
Serial Number
Enter Serial Number
Warranty Campaign
Select 3WV-2023-0013 / REARVIEW MIRROR MAY DISLODGE / Bulletin 2023-9 from the drop-down list
Date of Repair
Repair date
Total Labor Time Paid
0.3 hour
PARTS CLAIM
With BOSSWeb
In BOSSWeb, under Warranty tab, select Parts Claim.
CLAIM DETAILS
FROM INVENTORY
Repair Order Number
Enter repair order number
Product Line
Roadster
Authorization Number
–
Part Type
From inventory
Serial Number
–
Purchase Date
–
Accessory Failure Date
Today’s date
Repair Completion Date
Today’s date
Nature of Defect
Mirror Assembly Disposal
Trouble Part Number
705015049,
705015050
System Code
11
Job Number
The job number only becomes available when Dealer Installed is selected)
00
Trouble Code
X30
Part Required for Repair
705015049,
705015050
Labor Only
0.1 hour per mirror up to a max of 0.3 hour
Expiration Date
–
4/4 2023-9 SAFETY CAMPAIGN
With Warranty On Demand
In BOSSWeb, under the Warranty tab, select Warranty and Unit Management.
Then click on Claims, click New and select Part in the claim type box.
CLAIM DETAILS
FROM INVENTORY
Claim Type
Select Part from drop-down
Part Number
705015049,
705015050
Installation Indicator
Over the counter
Serial Number
–
Unit Usage
N/A
Date of Purchase
Today’s date
Work Order Creation Date
Today’s date
Causal Part
705015049,
705015050
Product Line
THREE WHEEL VEHICLE
System Code
11
Symptom Comments
2023-9
Defect Comments
2023-9
Remedy Comments
2023-9
Click
Save
Click
Add a Replacement Part
Part Number
705015049,
705015050
Quantity
As Required
Click
Save
Click
Other Cost
Click
Add Other Cost
Cost Category Type
Extra Labor
Hours
0.1 hour per mirror up to a max of 0.3 hour
Comment
Mirror Assembly Disposal
NOTE: Attach the invoice you received from BRP for these parts.

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BRP US, Inc.
10101 Science Drive
Sturtevant, Wisconsin 53177
USA
SAFETY RECALL NOTICE
December 21, 2023
Re: Rearview mirrors lenses may dislodge – Decreased visibility
Dear BRP Dealer/Distributor,
This notice is sent to you in accordance with the requirements of the Motor Vehicle Safety Act (Canada), the National Traffic and Motor Vehicle Safety Act (United States) and other applicable laws. BRP has decided that a defect, which relates to motor vehicle safety, exists in some vehicles and is conducting a safety recall.
What is the potential problem?
The rearview mirror lenses may dislodge from the housing. This can result in an increased risk of a crash due to the decreased visibility for the driver.
BRP issued a previous safety recall (Bulletin 2022-19). This new recall has no impact on vehicles Model Year 2022 and will replace the previous safety recall for Model Year 2023 vehicles only. It will affect:
● Model Year 2023 vehicles involved in the previous recall that were only inspected
● Model Year 2023 new serial numbers that were not previously included
Which models are involved?
Certain Model Year 2023 Can-Am® Spyder F3 and F3-S vehicles
What is the solution?
● BRP will repair, without cost, the involved vehicles.
● The repair is to replace both of the mirror assemblies. Parts for the repair are not available yet. More information about the parts availability will be provided before the end of January 2024.
● Do not deliver any involved vehicle before the repair is complete.
What should you do?
● Read the Safety Campaign Bulletin 2023-9.
● Refer to Campaign Monitoring to validate involved vehicle serial numbers.
● Contact all of your customers who purchased an affected vehicle. You must inform your customers about:
○ The safety recall
○ The instructions below as to the use of their vehicle.
If you need to ride your vehicle before the repair, please proceed with the following steps before the ride:
Move each of the mirror lenses in the four axes until the end of the travel (left, right, up and down).
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Adjust your mirrors.
Do not ride the vehicle, if a mirror lens has dislodged.
What will BRP do for customers?
● Within direct markets: BRP will send a safety recall letter to all known registered owners.
● Within distributor markets: BRP is notifying its distributors. The dis tributors are then res pons ible
to deploy the safety recalls in their respective markets and must follow all legal requirements.
● Information for customers will be posted on the Can-Am On-Road public websites.
BRP prides itself on being an industry leader and providing you, as well as our customers, with the very
best information so we can collectively preserve the reputation of our products.
We apologize for any inconvenience this may have caused you or your customers.
Sincerely,
BRP Customer Services Department
If you have questions about this notice, please communicate with us:
● By submitting a Technical Support Request/Report incident in BOSSWeb.
A service representative will communicate with you.
OR
● By dialing: 1-800-366-6992
Monday to Thursday: 24h support
Friday: 12:01 AM to 5: 00 PM Eastern time

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SEOCONTENT-END