23E098 – Incorrect Weld May Cause Seat Failure – Villa Pedestal & Seat Anchorage

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CUSTOMER NOTIFICATION
/ DEALER CLAIM FORM
NHTSA Recall Campaign VILLA Driver & Passenger ABTS
Description of Parts Replaced, if Component,
Dealer Cost for
Description of Services Labor OP#
Time or
Labor Record Brand Name, Model and Serial Number Non Refundable Part Performed Flat Rate Cost
Dealer/Service Center name & address:
Claim must be submitted within 15 days after completion of work.
I confirm the performance of the above work and accept is as
Return Claim Form WITH any Returnable Part, if Required.
being satisfactory. Dealer Signature
Date
Customer Signature
Date / /2024
Customer Name
Customer Address
Customer City, STATE, ZIP
INSPECTED OR REPAIRED VEHICLE VIN#
Villa driver seat label information ord# Seat part # Villa passenger seat label information ord# Seat part # NOTE: Please return a copy of this form to:
Villa International 4733 Eastland DR. Elkhart IN 46516 Or email jim@villainternational

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ECT WELD BEAD
WRONG
PEDESTAL WELD CHORD AROUND CYLINDER IS 1/2
13760 Midway Street
Cerritos CA 90703
TITLE: ABTS PEDESTAL ASSEMBLY MATERIAL: TREATMENT:
— FINISH:
— SCALE: 1:1
UNLESS OTHERWISE SPECIFIE INCHES AND TOLERANCES
3 PLACES ± 0.0625
2 PLACES ± 0.125
CE ± 0.25
ION INTERNATIONAL TEL 562-404-8111 THIS DRAWING IS THE PROPERTY OF VILLA INTERNATIONAL MFG. ALL RIGHT RESERVED
3 LAS RELEASE DATE:
02/01/2024 SHEET:
17 of 7
2 DO NOT SCALE DRAWING REVISIONS
1
A
A
B B
C C
D D
4
3
2
1 NAME

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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23E-098
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Villa International DEC 29, 2023 NHTSA Recall No. : 23E-098 Manufacturer Recall No. : NR Manufacturer Information :
Manufacturer Name : Villa International Address : 13760 Midway Street
Cerritos CA 90703
Company phone : 888-707-7272
Population :
Number of potentially involved : 35 Estimated percentage with defect : 1 %
Equipment Information : Brand / Trade 1 :
Model : Villa
pedestal 400004 Part No. : 400004 Size : NR Function : NR
Descriptive Information : the recall population is determined from the pedestal lot number of 04/19/2023 of which it the defective pedestal was 1 out of 35 pedestals in that lot.
Production Dates : APR 19, 2023 – APR 19, 2023 Brand / Trade 2 :
Model : Villa
pedestal 400004 Part No. : 400004 Size : NR Function : seat anchorage
Descriptive Information : The recall population was determined from the pedestal lot date of 04/19/22 of which the defective pedestal was 1 out of 35 fabricated that day.
Production Dates : APR 19, 2022 – APR 19, 2022
Description of Defect :
Description of the Defect : The pedestal can to mounting plate is not properly welded.
FMVSS 1 : 207 – Seating systems
FMVSS 2 : 210 – Seat belt assembly anchorages
Description of the Safety Risk : the can to mounting plate could separate. Part 573 Safety Recall Report 23E-098 Page 2 Description of the Cause : The can to mounting plate is not properly welded. Identification of Any Warning
that can Occur : The seat assembly will be loose. Involved Components : Component Name : pedestal Component Description : seating pedestal Component Part Number : 400004 Supplier Identification : Component Manufacturer
Name : villa
Address : 4733 eastland dr
Elkhart Indiana 46516 Country : United States Chronology :
The vehicle manufacturer notified Villa International via a supplier corrective action report dated 12.15.23. The Unit numbers of the vehicles that may have a seat with a defective pedestal were submitted to Newmar. 12.22.23 Description of Remedy :
Description of Remedy Program : compile a listing of seats affected by the pedestals from the lot of 35.
The suspect pedestals can be visually inspected for the missing weld, allowing .10 hr.
The repair will include replacement of the defective pedestal allowing 1 hr time . How Remedy Component Differs from Recalled Component : The replacement pedestal will have the proper welds. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23E-098
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Identify How/When Recall Condition was Corrected in Production :
There are separate staging area for pedestals that are not welded vs completed pedestals prior to powder coating.. Recall Schedule :
Description of Recall Schedule : The vehicle manufacturer notified 12.22.23 of possible vehicles that may
have a defective pedestal.
Planned Dealer Notification Date : JAN 03, 2024 – MAR 03, 2024
Planned Owner Notification Date : JAN 03, 2024 – MAR 03, 2024 Purchaser Information :
The following manufacturers purchased this defective/noncompliant equipment for possible use or installation in new motor vehicles or new items of motor vehicle equipment:
Name : Newmar Address : 356 N. Delaware St. Nappanee IN 46550 Country : US
Company Phone : 574 7737791
* NR – Not Reported

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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23E-098
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Villa International JAN 04, 2024 NHTSA Recall No. : 23E-098 Manufacturer Recall No. : NR Manufacturer Information :
Manufacturer Name : Villa International Address : 13760 Midway Street
Cerritos CA 90703
Company phone : 888-707-7272
Population :
Number of potentially involved : 35 Estimated percentage with defect : 1 %
Equipment Information : Brand / Trade 1 :
Model : Villa
pedestal 400004 Part No. : 400004 Size : NR Function : NR
Descriptive Information : the recall population is determined from the pedestal lot number of 04/19/2023 of which it the defective pedestal was 1 out of 35 pedestals in that lot.
Production Dates : APR 19, 2023 – APR 19, 2023 Brand / Trade 2 :
Model : Villa
pedestal 400004 Part No. : 400004 Size : NR Function : seat anchorage
Descriptive Information : The recall population was determined from the pedestal lot date of 04/19/22 of which the defective pedestal was 1 out of 35 fabricated that day.
Production Dates : APR 19, 2022 – APR 19, 2022
Description of Defect :
Description of the Defect : The pedestal can to mounting plate is not properly welded.
FMVSS 1 : 207 – Seating systems
FMVSS 2 : 210 – Seat belt assembly anchorages
Description of the Safety Risk : the can to mounting plate could separate. Part 573 Safety Recall Report 23E-098 Page 2 Description of the Cause : The can to mounting plate is not properly welded. Identification of Any Warning
that can Occur : The seat assembly will be loose. Involved Components : Component Name : pedestal Component Description : seating pedestal Component Part Number : 400004 Supplier Identification : Component Manufacturer
Name : villa
Address : 4733 eastland dr
Elkhart Indiana 46516 Country : United States Chronology :
The vehicle manufacturer notified Villa International via a supplier corrective action report dated 12.15.23. The Unit numbers of the vehicles that may have a seat with a defective pedestal were submitted to Newmar. 12.22.23 Description of Remedy :
Description of Remedy Program : compile a listing of seats affected by the pedestals from the lot of 35.
The suspect pedestals can be visually inspected for the missing weld, allowing .10 hr.
The repair will include replacement of the defective pedestal allowing 1 hr time . How Remedy Component Differs from Recalled Component : The replacement pedestal will have the proper welds. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23E-098
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Identify How/When Recall Condition was Corrected in Production :
There are separate staging area for pedestals that are not welded vs completed pedestals prior to powder coating.. Recall Schedule :
Description of Recall Schedule : The vehicle manufacturer notified 12.22.23 of possible vehicles that may
have a defective pedestal.
Planned Dealer Notification Date : JAN 09, 2024 – MAR 09, 2024
Planned Owner Notification Date : JAN 09, 2024 – MAR 09, 2024 Purchaser Information :
The following manufacturers purchased this defective/noncompliant equipment for possible use or installation in new motor vehicles or new items of motor vehicle equipment:
Name : Newmar Address : 356 N. Delaware St. Nappanee IN 46550 Country : US
Company Phone : 574 7737791
* NR – Not Reported

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13760 Midway Street, Cerritos, CA 90703 Ph: 562-404-8111 Fx: 562-404-7499
4733 Eastland Drive, Elkhart, IN 46516 Ph: 574-389-8383 Fx: 574-389-9393
IMPORTANT SAFETY RECALL
NHTSA RECALL NO. 23E098
DATE; Dear (owner)
This letter was sent to you in accordance with the National
Traffic and Motor Vehicle Safety Act. Villa International has decided that certain Newmar Corporation motor-homes equipped with Villa driver and passenger seating fail to conform to Federal Motor Vehicle Safety Standard NO. 207, “seating systems”.
According to our vehicle information, your motor-home has been identified as being on the affected vehicle recall list.
The Villa seats affected were fabricated and delivered to Newmar Corporation from April 19 2022 through July 19 2022. These seats were installed in Newmar Dutch Star, London Aire, Mountain Aire, and Essex.
The defect concerns the seat pedestal that mounts to the vehicle floor. The attached drawing #100025 shows the defective pedestal without the weld bead and the correct pedestal with the weld bead. The pedestal incorrectly welded could fail in the event of a crash increasing the risk of injury. The recall remedy is to inspect for the incorrect pedestal weld of the can to the mounting plate among the vehicles determined to be affected. The repair of vehicle seats found to have the defective pedestal will be to replace the defective pedestal with a new one. Please contact your Newmar dealer as soon as possible to arrange an inspection date for your vehicle. Inspection photos of the pedestal weld areas per the attached drawings can also be sent to Villa to determine if the recall repair will be required. The pedestal inspection photos can be sent to jim@villainternational,com. The instructions for the correction have been sent to your dealer and the proper replacement parts will be available.
The necessary time to inspect for the defective pedestal would be less than 5 minutes. Replacement of the pedestal will take approximately one hour. The inspection and replacement pedestal will be done free of charge.
Your dealer is best equipped to provide the service and ensure that your vehicle is corrected properly. If your dealer fails to correct the defect on the agreed service date and or within seven (7) days of the service date, please contact Villa International at 1-888-707-7272 or Newmar customer service. The enclosed form identifies your motor-home on the affected vehicle list. Present this form to your motor-home dealer as it will serve as the authorization and claim form to have the correction made. If the affected vehicle has been traded or sold or cannot have the inspection /repair service performed, please notify Villa International by completing the enclosed reply form and returning it
promptly. (Federal law requires that any vehicle lesser receiving this recall notice must forward a copy
to the lessee within ten days.) In the event that after contacting the dealer, Villa International, and vehicle manufacturer and you are unable to have this safety defect corrected within a reasonable time and without charge, please contact by writing the Administer, National Highway Traffic Safety Administration, 400 Seventh street , SW, Washington, DC 20590 or call 1-888-327-4236. The enclosed owner reply form identifies the affected vehicle for this recall.
Presenting this form to your dealer will assist in completing the necessary correction in the shortest possible time. If you have traded or sold this vehicle please complete the reply form and return it to Villa International.
Please note that you may be entitled to reimbursement for pre-notification of issues if proper documentation can be produced. (reference 49 CFR part 577.13) Please contact Villa International at 1-888-707-7272 to request reimbursement for any repairs performed on Villa seating on the affected vehicle prior to this notification. We at Villa International are sorry to have caused this inconvenience at this time. We have taken this action to ensure your safety and for your continued satisfaction with our seating products. Sincerely, JG Mariel
Villa International 13760 Midway Street, Cerritos, CA 90703 Ph: 562-404-8111 Fx: 562-404-7499
4733 Eastland Drive, Elkhart, IN 46516 Ph: 574-389-8383 Fx: 574-389-9393 13760 Midway Street, Cerritos, CA 90703 Ph: 562-404-8111 Fx: 562-404-7499
4733 Eastland Drive, Elkhart, IN 46516 Ph: 574-389-8383 Fx: 574-389-9393 13760 Midway Street, Cerritos, CA 90703 Ph: 562-404-8111 Fx: 562-404-7499
4733 Eastland Drive, Elkhart, IN 46516 Ph: 574-389-8383 Fx: 574-389-9393 13760 Midway Street, Cerritos, CA 90703 Ph: 562-404-8111 Fx: 562-404-7499
4733 Eastland Drive, Elkhart, IN 46516 Ph: 574-389-8383 Fx: 574-389-9393

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