| “This site contains affiliate links for which OEMDTC may be compensated” |
January 8, 2024 NHTSA CAMPAIGN NUMBER: 24V005000
Battery Boost Wiring May Short Circuit
A loss of power steering increases the risk of a crash.
NHTSA Campaign Number: 24V005
Manufacturer Forest River
, Inc.
Components ELECTRICAL SYSTEM
Potential Number of Units Affected 572
Summary
Forest River, Inc. (Forest River) is recalling certain 2020-2024 Coachmen Galleria motorhomes. The battery boost wiring may become damaged, resulting in an electrical short circuit and causing a loss of power steering.
Remedy
Dealers will relocate the wiring to a different lug, free of charge. Owner notification letters are expected to be mailed February 14, 2024. Owners may contact Forest River Customer Service at 1-574-825-6319. Forest River’s number for this recall is 225-1716.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Chronology :
On December 21, 2023, the manufacturing plant received information regarding a power steering failure with a description of the cause.
On December 26, 2023, the manufacturing plant contacted Forest River’s Office of Corporate Compliance (“OCC”) and a research item was opened. One additional failure was reported.
On January 5, 2023, Forest River’s Corporate Recall Committee voted to recall. A Stop Sale Notice will be issued immediately following the filing of this recall.
On January 5, 2023, Forest River amended the recall to remove Mercedes Chassis Model Years that were inadvertently left in the vehicle scope during the initial 573 filing.
On January 8, 2024, Forest River received a request from NHTSA to amend this recall by removing this sentence in the descriptive information “The only known safety risk applies to the 2019 thru 2022 2X4 and all
2023 Model Year Mercedes Chassis when Mercedes used this lug for power steering.” Amended recall, removed sentence.
5 Affected Products
Vehicle
| MAKE | MODEL | YEAR |
| COACHMEN | GALLERIA | 2020-2024 |
3 Associated Documents
Recall Acknowledgement
Loading...
Reload document 
Open in new tab
Defect Notice 573 Report
RCLRPT-24V005-1286.PDF 215.706KB
Loading...
Recall 573 Report – 1/12/2024
RCLRPT-24V005-2552.PDF 216.093KB
Loading...
Latest Recalls Documents
For the Latest and Most recent Recall Information Visit the link below…
- 14 gauge wire - in 6 Bright colors rolls of 100ft 14 gauge stranded auto wire
- 14 gauge auto wire single conductor, remote, turn on, hook up wire, stranded copper clad aluminum 14 gauge wire. The advantage of the copper clad aluminum wire is lighter and more flexible than copper wire.
- Flexible 14 gauge auto wire, insulated 14 gauge wire, and jacketed in PVC; Rated 158 degrees Fahrenheit (6 to 80 Volts)
- 14 Gauge auto wire perfect for car audio, home theatre, automotive; Use this 14 gauge wire with any 12 Volt or home project
- THIS IS NOT AMERICAN 14 AWG WIRE
- 16 gauge wire - in 6 Bright colors rolls of 100ft 16 gauge auto wire
- 16 gauge auto wire single conductor, remote, turn on, hook up wire, stranded copper clad aluminium 16 gauge wire
- Flexible 16 gauge auto wire, insulated 16 gauge wire, and jacketed in PVC; Rated 158 degrees Fahrenheit (6 to 80 Volts)
- 16 Gauge auto wire perfect for car audio, home theatre, automotive; Use this 16 gauge wire with any 12 Volt or home project
- This is not american 16 awg wire, it’s high quality 16 gauge auto wire.
- [Copper Clad Aluminum (CCA)] CCA wire offers the same signal frequency and reliability in terms of corrosion resistance to copper wire. The advantage of the CCA wire is lighter and more flexible than copper wire. The cost of CCA vs Oxygen free copper is much lower and you can enjoy the same functions and reliability as copper wire without paying the extra cost for the installation.
- [Wide Compatibility] Electrical wire widely used in monochromatic LED strips, model cars, marine, low voltage wires, light bulbs, power/ground for indoor lighting, low loss home appliances or car audio installations, etc.
- [Low Voltage Wire] electrical wire is made of 16 AWG 100FT with red and black 2 conductors and high quality PVC jacket, good conductivity, high mechanical strengthfeatures, flame retardant, anti-aging, acid and alkali resistance and dampproof.
- [Perfect Performance] Wire operating temperature rating of -20℃ of 70℃ respectively. 2 conductor wire is flexible, durable and easy to bend, so that you can better separate the two wires in use without exposing the wires inside.
- [Best Service] Please feel free to contact us if you have any problems with our automotive wire, we will make every effort to help you.
- True 16 AWG LED strips extension cable from TyumenDirect that is ideal for all single color LED strip light, low voltage single color led strip, light bulb, lamp
- It is widely used for various DC electrical hookups, low voltage cables, 12V DC, 24V DC, low-loss in-home or car stereo installs. Great for in-home applications as well as automotive, schools, churches, auditoriums or business settings
- The jacket material is flexible and environmental friendly PVC. Well protected against dampness, such as convenient peel and cut
- Wire comes wrapped around a hard plastic spool that makes dispensing convenient. 2 jacket colors make for quick and easy to distinguish the polarity & numbered markings for accuracy
- 100 ft / spool (100FT Red & 100FT Black), actual length is 31m, longer than described, stranding structure makes it flexible and easy to install, cut into any length based on needs
- 12 gauge wire - in 6 Bright colors rolls of 100ft 12 gauge auto wire
- 12 gauge auto wire single conductor, remote, turn on, hook up wire, stranded copper clad aluminum 12 gauge wire
- Flexible 12 gauge auto wire, insulated 1 gauge wire, and jacketed in PVC; Rated 158 degrees Fahrenheit (6 to 80 Volts)
- 12 Gauge auto wire perfect for car audio, home theatre, automotive; Use this 12 gauge wire with any 12 Volt or home project
- This is not american 12 awg wire, it’s high quality 12 gauge auto wire.
- HIGH-GRADE COPPER CLAD ALUMINUM (CCA) - Our primary wiring cable, specially designed for automotive applications and audio speaker wiring, is crafted using top-notch Copper Clad Aluminum (CCA). This carefully chosen material guarantees dependable and efficient power transmission for all your 12-volt electrical requirements. Our CCA cable offers exceptional power transfer performance while remaining cost-effective, providing you with an excellent balance between quality and affordability.
- 11 WIRES, 11 COLORS & 100ft PER ROLL – This convenient roll offers a generous 100ft length of wire, comprising 11 individual wires in 11 distinct colors. Each wire is a single conductor, providing flexibility for various applications such as primary, remote, turn on, hook-up, or ground wire purposes.
- DURABLE PVC JACKET - Meticulously constructed with premium materials, our wire boasts a compact PVC jacket that enhances its strength and resilience. This protective jacket shields the wire from impacts and abrasion, while maintaining flexibility for effortless installation across various applications.
- 14 GAUGE STRANDED CCA WIRE - With a stranded CCA design and an optimal 14-gauge thickness, our wire ensures superior conductivity and minimizes interference, enabling robust and reliable power transmission, even across long distances. This high-quality wire is suitable for diverse applications ranging from 6 volts to 80 volts, making it an exceptional choice for any electrical project you undertake.
- EXTENSIVE COMPATIBILITY - Our wiring solutions offer remarkable versatility, catering to a broad spectrum of applications such as primary/remote, power/ground, trailer/automotive, speaker, and general electrical wiring.
- True 14 gauge wire with spool from TyumenDirect lets you easily connect your speakers to amplifiers or receivers. That is ideal for all single color LED strip light, low voltage single color led strip, light bulb, lamp
- It is widely used for various DC electrical hookups, low voltage cables, 12V DC, 24V DC, low-loss in-home or car stereo installs. Great for in-home applications as well as automotive, schools, churches, auditoriums or business settings
- The jacket material is flexible and environmental friendly PVC. Well protected against dampness, such as convenient peel and cut
- Wire comes wrapped around a hard plastic spool that makes dispensing convenient. 2 jacket colors make for quick and easy to distinguish the polarity & numbered markings for accuracy
- 100 ft / spool (100FT Red & 100FT Black), actual length is 31m, longer than described, stranding structure makes it flexible and easy to install, cut into any length based on needs
- NAOEVO Silicone Wire Kit : 16 gauge silicone stranded copper wire, 10ft/3m each spool. 6 different colors (red, black, white, blue, green, yellow) totaling 60 feet. The hook up wire kit comes with extra colored cable ties to help you manage your electrical wire easily.
- High Quality Conductor : 100% tinned copper conductors, low impedance, high conductivity! ! 16 gauge wire is twisted from 252 strands of tiny 0.08mm tinned copper wire. Tinned copper stranded wire has better anti-corrosion and oxidation resistance. After tin plating, soldering connections will become easier and the service life will be longer.
- Flexible and Rrugged : The insulation layer is made of high-quality silicone rubber insulation, with excellent bending performance and high strength. Helps protect electrical wire from impact and abrasion, effectively prevents short circuits or breaks, suitable and easy to install in a variety of applications.
- Product Specifications : Flexible silicone 16 gauge copper wire, soft, low temperature and high temperature resistant. Compared to PVC, silicone insulator remains soft at low temperatures and does not melt at high temperatures.Rated operating temperature: -60°C/-76°F ~ 200°C/392°F. Rated Voltage: 600V. Rated Current: 20A. Outside Diameter: 3mm.
- Wide Range of Applications : NAOEVO silicone 16 awg wire is widely used in automotive, remote control models, batteries, lamps, electrical appliances, motor cables, digital 3D printers, remote control applications, power tools, electric toys, robots and other electrical appliances and electric DIY.
- 14 Gauge Auto Electrical Wire : Come in 2 colors (Black/Red) rolls of 50ft 14 gauge auto wire. 12V/24V DC Cable.
- Copper Clad Aluminum Wire : The CCA Cable can provide the same signal frequency and reliability as pure copper wire, and is lighter and more flexible than copper wire.
- Ultra Flexible PVC Jacket : Adopting high-quality flexible PVC jacket, it is resistant to high temperature and drought, and is also very easy to install.
- Wide Application : 14awg stranded hookup wires are widely used for Car Audio, electrical equipment, model cars/ ships, lamps household applications, speaker audio, meters instruments, security alarm control, electric toys and more.
- Worry Free Service : If you have any questions about our products, please feel free to contact our reliable customer service and we will reply to you within 24 hours.
- 16 Gauge Auto Electrical Wire : Come in 2 colors (Black/Red) rolls of 35ft 16 gauge auto wire. 12V/24V DC Cable.
- Copper Clad Aluminum Wire : The CCA Cable can provide the same signal frequency and reliability as pure copper wire, and is lighter and more flexible than copper wire.
- Ultra Flexible PVC Jacket : Adopting high-quality flexible PVC jacket, it is resistant to high temperature and drought, and is also very easy to install.
- Wide Application : 16awg stranded hookup wires are widely used for Car Audio, electrical equipment, model cars/ ships, lamps household applications, speaker audio, meters instruments, security alarm control, electric toys and more.
- Worry Free Service : If you have any questions about our products, please feel free to contact our reliable customer service and we will reply to you within 24 hours.
SEOCONTENT-START
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-005
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Forest River, Inc. JAN 08, 2024 NHTSA Recall No. : 24V-005 Manufacturer Recall No. : 225-1716
Manufacturer Information :
Manufacturer Name : Forest River, Inc.
Address : 55470 CR 1
P.O. Box 3030 Elkhart IN 46515-3030 Company phone : 1-800-348-7440
Population :
Number of potentially involved : 572 Estimated percentage with defect : 100 %
Vehicle Information : Part 573 Safety Recall Report 24V-005 Page 2 Vehicle 1 : 2020-2024 Forest River Inc. Coachmen Galleria Class B Motorhomes Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : NR
Descriptive Information : The battery boost feature was added to the Galleria at model change for the 2018 model year. Coachmen Galleria Model Years affected are 2020-2024.
2020 GALLERIA GAB24AM 19
2020 GALLERIA GAB24FLM 26
2020 GALLERIA GAB24QM 13
2020 GALLERIA GAB24TM 11
2021 GALLERIA GAB24AM 61
2021 GALLERIA GAB24FLM 78
2021 GALLERIA GAB24QM 87
2021 GALLERIA GAB24TM 40
2022 GALLERIA GAB24AM 14
2022 GALLERIA GAB24FLM 44
2022 GALLERIA GAB24QM 34
2022 GALLERIA GAB24TM 14
2023 GALLERIA GAB24AM 7
2023 GALLERIA GAB24FLM 31
2023 GALLERIA GAB24QM 33
2023 GALLERIA GAB24TM 17
2024 GALLERIA GAB24AM 2
2024 GALLERIA GAB24AMAWD 9
2024 GALLERIA GAB24FLM 7
2024 GALLERIA GAB24FLMAWD 7
2024 GALLERIA GAB24QM 8
2024 GALLERIA GAB24QMAWD 4
2024 GALLERIA GAB24TM 2
2024 GALLERIA GAB24TMAWD 4
Grand Total 572 Production Dates : DEC 18, 2019 – DEC 20, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : The battery boost feature was added to the Galleria at model change for the 2018 model year. The only known safety risk applies to the 2019 thru 2022 2X4 and all 2023 Mercedes chassis when Mercedes used this lug for power steering.
FMVSS 1 : NR FMVSS 2 : NR The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-005 Page 3 Description of the Safety Risk : If our boost wiring shorts out, it will shut down the vehicles power steering, which could result in a crash.
Description of the Cause : The battery boost cable was rubbing on the front drive shaft. The zip tie that secures the cable failed. The wire sheathing was compromised causing a short, which disabled the Mercedes electronic power steering. Identification of Any Warning
that can Occur : None Involved Components : Component Name 1 : 12V Wiring Component Description : 12V Wiring Component Part Number : N/A Supplier Identification : Component Manufacturer
Name : NR Address : NR
NR
Country : NR Chronology :
On December 21, 2023, the manufacturing plant received information regarding a power steering failure with a description of the cause. On December 26, 2023, the manufacturing plant contacted Forest River’s Office of Corporate Compliance (“OCC”) and a research item was opened. One additional failure was reported. On January 5, 2023, Forest River’s Corporate Recall Committee voted to recall. A Stop Sale Notice will be issued immediately following the filing of this recall. On January 5, 2023, Forest River amended the recall to remove Mercedes Chassis Model Years that were inadvertently left in the vehicle scope during the initial 573 filing. On January 8, 2024, Forest River received a request from NHTSA to amend this recall by removing this sentence in the descriptive information “The only known safety risk applies to the 2019 thru 2022 2X4 and all The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-005 Page 4 2023 Model Year Mercedes Chassis when Mercedes used this lug for power steering.” Amended recall, removed sentence. Description of Remedy :
Description of Remedy Program : Forest River will provide all parts and labor free of charge to Consumers
and Dealers. An authorized Forest River Dealer or Service Center will need to perform the remedy to move the wiring to a different lug. What is the Forest River Customer Service Phone Number? (574) 825-6319 If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.
Please send the service invoice to the following address: Coachmen Class B Forest River, Inc.
Attn: WARRANTY MANAGER PO BOX 30
Middlebury, IN 46540 How Remedy Component Differs from Recalled Component : The 12V wiring will now be routed to a lug that is provided by Mercedes for body builder use. Affected Component – 12V Wiring Identify How/When Recall Condition was Corrected in Production : The concern was corrected in manufacturing on December 26, 2023. The wiring was moved to lug under the driver’s seat provided by Mercedes for body builder use. Recall Schedule :
Description of Recall Schedule : Forest River has the utmost urgency in our recalls. Forest River will send
suspected VIN numbers to our third party vendor that is licensed to pull data on the current owner of the vehicles (as needed) once a formal NHTSA I.D. is provided. Forest River intends on pushing the mailing out as soon as NHTSA provides any correction(s) and an Acknowledgement Letter.
Planned Dealer Notification Date : FEB 14, 2024 – FEB 14, 2024
Planned Owner Notification Date : FEB 14, 2024 – FEB 14, 2024 The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-005
Page 5
The information contained in this report was submitted pursuant to 49 CFR §573
* NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-005
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Forest River, Inc. JAN 12, 2024 NHTSA Recall No. : 24V-005 Manufacturer Recall No. : 225-1716
Manufacturer Information :
Manufacturer Name : Forest River, Inc.
Address : 55470 CR 1
P.O. Box 3030 Elkhart IN 46515-3030 Company phone : 1-800-348-7440
Population :
Number of potentially involved : 572 Estimated percentage with defect : 100 %
Vehicle Information : Part 573 Safety Recall Report 24V-005 Page 2 Vehicle 1 : 2020-2024 Forest River Inc. Coachmen Galleria Class B Motorhomes Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : NR
Descriptive Information : The battery boost feature was added to the Galleria at model change for the 2020 model year. Coachmen Galleria Model Years affected are 2020-2024.
2020 GALLERIA GAB24AM 19
2020 GALLERIA GAB24FLM 26
2020 GALLERIA GAB24QM 13
2020 GALLERIA GAB24TM 11
2021 GALLERIA GAB24AM 61
2021 GALLERIA GAB24FLM 78
2021 GALLERIA GAB24QM 87
2021 GALLERIA GAB24TM 40
2022 GALLERIA GAB24AM 14
2022 GALLERIA GAB24FLM 44
2022 GALLERIA GAB24QM 34
2022 GALLERIA GAB24TM 14
2023 GALLERIA GAB24AM 7
2023 GALLERIA GAB24FLM 31
2023 GALLERIA GAB24QM 33
2023 GALLERIA GAB24TM 17
2024 GALLERIA GAB24AM 2
2024 GALLERIA GAB24AMAWD 9
2024 GALLERIA GAB24FLM 7
2024 GALLERIA GAB24FLMAWD 7
2024 GALLERIA GAB24QM 8
2024 GALLERIA GAB24QMAWD 4
2024 GALLERIA GAB24TM 2
2024 GALLERIA GAB24TMAWD 4
Grand Total 572 Production Dates : DEC 18, 2019 – DEC 20, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : The battery boost feature was added to the Galleria at model change for the 2018 model year. The only known safety risk applies to the 2019 thru 2022 2X4 and all 2023 Mercedes Chassis when Mercedes used this lug for power steering. Coachmen Galleria Model Years are 2020-2024. Our battery boost is located at a battery lug under the vehicle, which also provides power to the power steering.
FMVSS 1 : NR The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-005 Page 3 FMVSS 2 : NR
Description of the Safety Risk : If our boost wiring shorts out, it will shut down the vehicles power steering, which could result in a crash.
Description of the Cause : The battery boost cable was rubbing on the front drive shaft. The zip tie that secures the cable failed. The wire sheathing was compromised causing a short, which disabled the Mercedes electronic power steering. Identification of Any Warning
that can Occur : None Involved Components : Component Name 1 : 12V Wiring Component Description : 12V Wiring Component Part Number : N/A Supplier Identification : Component Manufacturer
Name : NR Address : NR
NR
Country : NR Chronology :
On December 21, 2023, the manufacturing plant received information regarding a power steering failure with a description of the cause. On December 26, 2023, the manufacturing plant contacted Forest River’s Office of Corporate Compliance (“OCC”) and a research item was opened. One additional failure was reported. On January 5, 2023, Forest River’s Corporate Recall Committee voted to recall. A Stop Sale Notice will be issued immediately following the filing of this recall. On January 5, 2023, Forest River amended the recall to remove Mercedes Chassis Model Years that were inadvertently left in the vehicle scope during the initial 573 filing. On January 8, 2024, Forest River received a request from NHTSA to amend this recall by removing this The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-005 Page 4 sentence in the descriptive information “The only known safety risk applies to the 2019 thru 2022 2X4 and all 2023 Model Year Mercedes Chassis when Mercedes used this lug for power steering.” Amended recall, removed sentence. On January 10, 2024, the manufacturing plant changed the remedy for this recall. The battery cable will now be removed and eliminate the battery boost function. The original remedy was to move the cable to a different lug. On January 11, 2024, Forest River received an acknowledgement letter from NHTSA asking for clarification of model years affected. As well as the location of the battery boost cable. Amended recall on January 12, 2024. Description of Remedy :
Description of Remedy Program : Forest River will provide all parts and labor free of charge to Consumers
and Dealers. An authorized Forest River Dealer or Service Center will need to perform the remedy to move the wiring to a different lug. What is the Forest River Customer Service Phone Number? (574) 825-6319 If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.
Please send the service invoice to the following address: Coachmen Class B Forest River, Inc.
Attn: WARRANTY MANAGER PO BOX 30
Middlebury, IN 46540 How Remedy Component Differs from Recalled Component : The 12V wiring will now be routed to a lug that is provided by Mercedes for body builder use. Affected Component – 12V Wiring Identify How/When Recall Condition was Corrected in Production : The concern was corrected in manufacturing on December 26, 2023. The wiring was moved to lug under the driver’s seat provided by Mercedes for body builder use. Recall Schedule :
Description of Recall Schedule : Forest River has the utmost urgency in our recalls. Forest River will send
suspected VIN numbers to our third party vendor that is licensed to pull
The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-005
Page 5
The information contained in this report was submitted pursuant to 49 CFR §573
data on the current owner of the vehicles (as needed) once a formal NHTSA I.D. is provided. Forest River intends on pushing the mailing out as soon as NHTSA provides any correction(s) and an Acknowledgement Letter.
Planned Dealer Notification Date : FEB 14, 2024 – FEB 14, 2024
Planned Owner Notification Date : FEB 14, 2024 – FEB 14, 2024
* NR – Not Reported
**************************************************************************************************************
**************************************************************************************************************
**************************************************************************************************************
SEOCONTENT-END
Last update on 2025-04-18 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.