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March 29, 2024 NHTSA CAMPAIGN NUMBER: 24V243000
Improperly Installed Hub Oil Seal May Leak Oil
Oil leaking onto brake components can reduce braking ability and increase the risk of a crash.
NHTSA Campaign Number: 24V243
Manufacturer Big Tex Trailer Manufacturing, Inc.
Components POWER TRAIN
Potential Number of Units Affected 112
Summary
Big Tex Trailer Manufacturing, Inc. (Big Tex Trailer) is recalling certain 2024 25GN, 25PH, 3XGN, and 3XPH trailers. The oil seals may have been improperly installed, which can cause oil to leak onto the brake system.
Remedy
Dealers will inspect and replace the hub seals as necessary, free of charge. Owner notification letters are expected to be mailed May 24, 2024. Owners may contact Big Tex Trailer customer service at 1-800-594-5637.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Chronology :
03.22.2024 Lippert
notified Big Tex Trailers of equipment recall 24E-021
03.29.2024 Big Tex reviewed documentation provided by Lippert and determined a safety defect existed and filed this report.
03.29.2024 Zero warranty claims, field or service reports, injuries or deaths have been reported to Big Tex.
24E021 – Improperly Installed Hub Oil Seal May Leak Oil – Lippert
4 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| BIG TEX | 25GN | 2024 |
| BIG TEX | 25PH | 2024 |
| BIG TEX | 3XGN | 2024 |
| BIG TEX | 3XPH | 2024 |
5 Associated Documents
Defect Notice 573 Report
RCLRPT-24V243-9507.PDF 212.767KB
Recall Acknowledgement
RCAK-24V243-2925.pdf 646.068KB
Recall 573 Report – 04/05/2024
RCLRPT-24V243-4960.PDF 212.9KB
Manufacturer Notices(to Dealers,etc)
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Recall 573 Report – 04/17/2024
RCLRPT-24V243-4339.PDF 213.335KB
Latest Recalls Documents
For the Latest and Most recent Recall Information Visit the link below…
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- Incorporates Lucas cutting-edge additive technology derived from top-rated Lucas Heavy Duty Oil Stabilizer, the number one supplemental oil in the heavy-duty industry
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SEOCONTENT-START
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-243
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Big Tex Trailer Manufacturing, Inc. MAR 29, 2024 NHTSA Recall No. : 24V-243 Manufacturer Recall No. : NR Manufacturer Information :
Manufacturer Name : Big Tex Trailer Manufacturing, Inc.
Address : 950 I-30 East
Mt. Pleasant TX 75455 Company phone : 903-575-0300 Population :
Number of potentially involved : 112 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2024-2024 Big Tex 25GN, 25PH, 3XGN, 3XPH
Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR
Descriptive Information : The recall population was determined based on production and defect information provided by Lippert. Big Tex isolated the affected models within the timeframe identified by Lippert.
Production Dates : DEC 08, 2023 – FEB 20, 2024
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : According to Lippert a substitute oil seal from a different vendor was improperly installed.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : According to Lippert under certain conditions during travel, the improperly installed seal may allow the oil to leak leading to an increased risk of vehicle crash.
Description of the Cause : According to Lippert a substitute oil seal from a different vendor was improperly installed. Identification of Any Warning
that can Occur : According to Lippert visible oil leakage on the wheel.
Involved Components : Part 573 Safety Recall Report 24V-243
Page 2
The information contained in this report was submitted pursuant to 49 CFR §573
Component Name 1 : Hub Oil Seal Component Description : Hub Oil Seal Component Part Number : 276712
Supplier Identification : Component Manufacturer
Name : Lippert
Address : 52567 Independence Ct
Elkhart Indiana 46514 Country : United States
Chronology :
03.22.2024 Lippert notified Big Tex Trailers of equipment recall 24E-021
03.29.2024 Big Tex reviewed documentation provided by Lippert and determined a safety defect existed and filed this report.
Description of Remedy :
Description of Remedy Program : The remedy is to inspect the seal orientation and replace as needed. How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : According to Lippert newly supplied axles are properly assembled. NR
Recall Schedule :
Description of Recall Schedule : NR
Planned Dealer Notification Date : APR 26, 2024 – APR 26, 2024
Planned Owner Notification Date : MAY 24, 2024 – MAY 24, 2024
* NR – Not Reported
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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-243
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Big Tex Trailer Manufacturing, Inc. APR 05, 2024 NHTSA Recall No. : 24V-243 Manufacturer Recall No. : NR Manufacturer Information :
Manufacturer Name : Big Tex Trailer Manufacturing, Inc.
Address : 950 I-30 East
Mt. Pleasant TX 75455 Company phone : 903-575-0300 Population :
Number of potentially involved : 112 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2024-2024 Big Tex 25GN, 25PH, 3XGN, 3XPH
Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR
Descriptive Information : The recall population was determined based on production and defect information provided by Lippert. Big Tex isolated the affected models within the timeframe identified by Lippert.
Production Dates : DEC 08, 2023 – FEB 20, 2024
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : According to Lippert a substitute oil seal from a different vendor was improperly installed.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : According to Lippert under certain conditions during travel, the improperly installed seal may allow the oil to leak leading to an increased risk of vehicle crash.
Description of the Cause : According to Lippert a substitute oil seal from a different vendor was improperly installed. Identification of Any Warning
that can Occur : According to Lippert visible oil leakage on the wheel.
Involved Components : Part 573 Safety Recall Report 24V-243
Page 2
The information contained in this report was submitted pursuant to 49 CFR §573
Component Name 1 : Hub Oil Seal Component Description : Hub Oil Seal Component Part Number : 276712
Supplier Identification : Component Manufacturer
Name : Lippert
Address : 52567 Independence Ct
Elkhart Indiana 46514 Country : United States
Chronology :
03.22.2024 Lippert notified Big Tex Trailers of equipment recall 24E-021
03.29.2024 Big Tex reviewed documentation provided by Lippert and determined a safety defect existed and filed this report.
03.29.2024 Zero warranty claims, field or service reports, injuries or deaths have been reported to Big Tex.
Description of Remedy :
Description of Remedy Program : The remedy is to inspect the seal orientation and replace as needed. Big
Tex will reimburse customer costs for inspecting and replacing, if necessary, the oil seal(s). How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : According to Lippert newly supplied axles are properly assembled. NR
Recall Schedule :
Description of Recall Schedule : NR
Planned Dealer Notification Date : APR 26, 2024 – APR 26, 2024
Planned Owner Notification Date : MAY 24, 2024 – MAY 24, 2024
* NR – Not Reported
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950 Interstate Hwy 30 E. Mt. Pleasant, TX 75455-7711
IMPORTANT SAFETY RECALL
DATE: April 16, 2024
TO: Big Tex Trailers Dealers
SUBJECT: Safety Recall Campaign – 24V243
Big Tex Trailer Manufacturing, LLC (“Big Tex Trailer”) has decided that a defect which relates to motor vehicle safety exists in certain 2024 Big Tex trailers, bearing model numbers 25GN, 25PH, 3XGN and 3XPH. It has been determined that certain axles may have oil seals that were improperly installed, which can cause oil to leak onto the brake system. The issue involves certain Lippert axles manufactured between 12.8.2023 and 2.20.2024. Our records indicate your dealership purchased one or more trailers built with axles that fall within the scope of this recall.
Owners will be notified by mail about the recall and will be instructed how to schedule the required inspection and replacement. There is no cost to owners for this recall. Dealers should immediately notify Big Tex Trailer of the name and address of each person or entity to whom the Dealer has sold or delivered one of the affected trailers.
Important: Some of the involved trailers may still be in your inventory. Enclosed is a listing of the affected trailers identified by VIN that our records indicate were shipped to you for which we have not yet received a warranty registration. For any of these trailers no longer in your inventory, please verify purchaser information for each trailer and provide that information to Big Tex Trailer Manufacturing, LLC as soon as possible. The requested information should be directed to:
Big Tex Trailer Manufacturing, LLC ATTN: Warranty, 950 Interstate 30 East, Mt. Pleasant, Texas 75455, or via email to recall@bigtextrailers.com.
Federal law requires you to complete the recall service on those trailers still in your inventory before retail delivery. You are being provided with detailed work instructions developed by Lippert. These work instructions provide valuable information about this issue and the remedy. Lippert does not require pre-authorization for this work to be performed. Labor allowance for VIN tag inspection is 0.3 hrs. Labor allowance for seal replacement is 0.5 per seal, 1 hour per axle total.
Please be reminded that it is a violation of Federal law for you to sell or lease any of the affected trailers covered by this notification until this recall has been performed on the affected trailer. Substantial civil penalties apply to violations of this law.
If you have questions, please contact the Big Tex Warranty Team at recall@bigtextrailers.com or call
903-575-0300 OPT 8.
Your immediate assistance with this important effort is appreciated.
Big Tex Trailer Manufacturing, LLC
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-243
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Big Tex Trailer Manufacturing, Inc. APR 17, 2024 NHTSA Recall No. : 24V-243 Manufacturer Recall No. : NR Manufacturer Information :
Manufacturer Name : Big Tex Trailer Manufacturing, Inc.
Address : 950 I-30 East
Mt. Pleasant TX 75455 Company phone : 903-575-0300 Population :
Number of potentially involved : 112 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2024-2024 Big Tex 25GN, 25PH, 3XGN, 3XPH
Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR
Descriptive Information : The recall population was determined based on production and defect information provided by Lippert. Big Tex isolated the affected models within the timeframe identified by Lippert.
Production Dates : DEC 08, 2023 – FEB 20, 2024
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : According to Lippert a substitute oil seal from a different vendor was improperly installed.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : According to Lippert under certain conditions during travel, the improperly installed seal may allow the oil to leak leading to an increased risk of vehicle crash.
Description of the Cause : According to Lippert a substitute oil seal from a different vendor was improperly installed. Identification of Any Warning
that can Occur : According to Lippert visible oil leakage on the wheel.
Involved Components : Part 573 Safety Recall Report 24V-243 Page 2 Component Name 1 : Hub Oil Seal Component Description : Hub Oil Seal Component Part Number : 276712 Supplier Identification : Component Manufacturer
Name : Lippert
Address : 52567 Independence Ct
Elkhart Indiana 46514 Country : United States Chronology :
03.22.2024 Lippert notified Big Tex Trailers of equipment recall 24E-021
03.29.2024 Big Tex reviewed documentation provided by Lippert and determined a safety defect existed and filed this report.
03.29.2024 Zero warranty claims, field or service reports, injuries or deaths have been reported to Big Tex. Description of Remedy :
Description of Remedy Program : The remedy is to inspect the seal orientation and replace as needed. Big
Tex will reimburse customer costs for inspecting and replacing, if necessary, the oil seal(s). How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : According to Lippert newly supplied axles are properly assembled. NR Recall Schedule :
Description of Recall Schedule : Dealer notification letters will be sent NLT 4/26/24. Owner notification
letters will be sent NLT 5/24/24.
Planned Dealer Notification Date : APR 26, 2024 – APR 26, 2024
Planned Owner Notification Date : MAY 24, 2024 – MAY 24, 2024 The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-243
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
* NR – Not Reported
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SEOCONTENT-END
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