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April 2, 2024 NHTSA CAMPAIGN NUMBER: 24V245000
Power Steering Pressure Line May Detach and Leak
A sudden loss of power steering fluid can result in a loss of power steering and power brake assist, increasing the risk of a crash.
NHTSA Campaign Number: 24V245
Manufacturer Jayco
, Inc.
Components STEERING, SERVICE BRAKES, HYDRAULIC
Potential Number of Units Affected 1,719
Summary
Jayco, Inc. (Jayco) is recalling certain 2020-2022 Entegra Esteem, Odyssey, and Jayco Greyhawk, Redhawk, and Greyhawk Prestige motorhomes. An inadequate connection between the power steering pressure line and the brake hydroboost unit may result in a sudden loss of power steering fluid.
Remedy
Dealers will replace the power steering pressure line and the hydro boost jumper line, free of charge. Owner notification letters are expected to be mailed May 30, 2024. Owners may contact Jayco customer service at 1-800-283-8267.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Chronology :
Please refer to Ford Motor Company’s chronology on 24V-097. Ford is aware of one accident that may be related to this concern. Ford is not aware of any injuries related to this concern.
On March 26, 2024, Ford Motor Company notified the Jayco Inc. compliance department, via letter US Mail, that they are recalling certain 2021-2022 E-350 and E-450 vehicles equipped with dual rear wheels. An inadequate connection between the power steering pressure line and the brake hydroboost unit may result in a sudden loss of power steering fluid. A sudden loss of power steering fluid can result in a loss of power steering and power brake assist, increasing the risk of a crash. March 27, 2024 Jayco’s Warranty Incident Review Committee (WIRC) reviewed the incident and elevated it to CPAC. On March 27, 2024, The Corrective Preventive Action Committee (CPAC) decided to elevate the incident to the Safety Steering Committee (SSC).
On March 28, 2024, SSC voted to proceed with a pass through chassis recall.
15 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| ENTEGRA | ESTEEM | 2020-2022 |
| ENTEGRA | ODYSSEY | 2020-2022 |
| JAYCO | GREYHAWK | 2020-2022 |
| JAYCO | GREYHAWK PRESTIGE | 2020-2022 |
| JAYCO | REDHAWK | 2020-2022 |
2 Associated Documents
Defect Notice 573 Report
RCLRPT-24V245-6413.PDF 214.769KB
Recall Acknowledgement
Latest Recalls Documents
For the Latest and Most recent Recall Information Visit the link below…
- Protects against wear and pump breakdown caused by abnormal wear, oxidation, and foaming
- Performs even in sub-zero treatment
- Specifically designed for power steering units
- Keeps power-steering systems running smoothly and helps stop or reduce fluid loss caused by leaky seals
- Formulated with high-quality oil and fortified with additives to revitalize dried, shrunken, and hardened seals
- Developed for use in GM, Ford, Chrysler, and most foreign cars and light trucks
- Anti-wear agents protect pump components
- Corrosion inhibitors to protect metal components
- High quality power steering fluid and conditioner
- Stops Noise
- Stops slipping
- Helps prevent unusual wear
- Protects seals
- The information below is per-pack only
- Premium full-synthetic formulation specifically engineered for Asian vehicles
- Provides protection against wear, foaming, and corrosion to maintain optimal performance
- Designed for extreme temperatures while also providing excellent operation in low temperatures
- Delivers excellent oxidative stability for extended fluid life
- For 2007 and up Honda and Acura vehicles, Backwards compatible with older Honda and Acura vehicles
- Lubricates and reduces wear in the pump, Prevents rust of the steel parts
- Lubricates and fights wear on the gear faces of the turning mechanism (eg. Rack and pinion)
- Protects and cleans the seals and hoses
- Contains no seal swellers
- The service solution for ALL European, North American, and Asian vehicles (Honda fluid recommended for Honda/Acura vehicles)
- Reduces friction and protects seals and hoses - extending the life of the power steering system
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- Cleans and frees sticky turbines and pumps
- REDUCES NOISE AND SMOOTHES OUT HARD STEERING: A unique dual cavity bottle containing a combination of the best performance additives to repair the most common power steering fluid related problems.
- STOPS LEAKS AND RECONDITIONS RACK & PINION: Power Steering Repair can be used to top-off the existing fluid when low, or add a bottle when changing fluid.
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- REPAIR-IT: Power Steering Repair-It works with all types of power steering fluid or ATF
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- 1 bottle treats 4 to 5 quarts of oil
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- Part number: 1630
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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-245
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Jayco, Inc. APR 02, 2024 NHTSA Recall No. : 24V-245 Manufacturer Recall No. : Ford 24V-097
Manufacturer Information :
Manufacturer Name : Jayco, Inc.
Address : 903 South Main Street
PO Box 460 Middlebury IN 46540 Company phone : 800-283-8267
Population :
Number of potentially involved : 1,719 Estimated percentage with defect : 8 %
Vehicle Information : Vehicle 1 : 2020-2022 Jayco/Entegra Coach Greyhawk, Redhawk, Greyhawk Prestige, Esteem, Odyssey
Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : GAS
Descriptive Information : Jayco obtained a list of affected VIN numbers from Ford Motor Company for their recall 24V-097. Jayco matched those VIN numbers to our production records.
Production Dates : MAY 14, 2020 – MAR 03, 2022
VIN Range 1 : Begin : 1FDXE4FN4MDC04367 End : 1FDXE4FN9NDC16466 Not sequential Description of Defect :
Description of the Defect : The power steering pressure line in affected vehicles may be inadequately connected to the brake Hydro boost unit, which may result in a leak or sudden loss of power steering fluid. FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : Sudden loss of power steering fluid may result in a loss of power steering
assist, requiring increased steering effort, and loss of power brake assist, requiring increased force on the pedal to brake, potentially resulting in increased stopping distance. A sudden loss of power steering assist and power brake assist increases the risk of a crash.
Description of the Cause : The fitting between the power steering pressure line and the brake Hydro boost unit may not have been adequately connected during the assembly process. Identification of Any Warning A power steering fluid leak may occur, resulting in steering fluid on the ground Part 573 Safety Recall Report 24V-245 Page 2 that can Occur : underneath the vehicle. Some drivers report hearing an audible “pop” if the power steering pressure line fitting becomes disconnected while driving. Involved Components : Component Name 1 : HOS ASY PWR STNG PRESS LN
Component Description : Power Steering Pressure Line, Cutaway Units Component Part Number : LC24-3F523-AD Component Name 2 : HOS ASY PWR STNG PRESS LN
Component Description : Power Steering Pressure Line, Stripped Chassis Units Component Part Number : LC24-3F523-BC Component Name 3 : HOS ASY-PWR STNG PRESS LN LH
Component Description : Power Steering Jumper Line Component Part Number : 4C24- 3F524-GA Supplier Identification : Component Manufacturer
Name : Yokohama Industries Americas Inc.
Address : 109 Gillespie Drive
Easley South Carolina 29640 Country : United States Chronology :
Please refer to Ford Motor Company’s chronology on 24V-097. Ford is aware of one accident that may be related to this concern. Ford is not aware of any injuries related to this concern.
On March 26, 2024, Ford Motor Company notified the Jayco Inc. compliance department, via letter US Mail, that they are recalling certain 2021-2022 E-350 and E-450 vehicles equipped with dual rear wheels. An inadequate connection between the power steering pressure line and the brake hydroboost unit may result in a sudden loss of power steering fluid. A sudden loss of power steering fluid can result in a loss of power steering and The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-245
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
power brake assist, increasing the risk of a crash. March 27, 2024 Jayco’s Warranty Incident Review Committee (WIRC) reviewed the incident and elevated it to CPAC. On March 27, 2024, The Corrective Preventive Action Committee (CPAC) decided to elevate the incident to the Safety Steering Committee (SSC). On March 28, 2024, SSC voted to proceed with a pass through chassis recall.
Description of Remedy :
Description of Remedy Program : Owners will be notified by mail and instructed to take their vehicle to a
Ford or Lincoln dealer to have the power steering pressure line and Hydro boost jumper line replaced. There will be no charge for this service. Ford provided the general reimbursement plan for the cost of remedies paid for by vehicle owners prior to notification of a safety recall in May 2023. The ending date for reimbursement eligibility is estimated to be May 31, 2024. Ford Motor Company will be reporting the quarterly completion rates to NHTSA. How Remedy Component Differs from Recalled Component : The power steering lines LC24-3F523-AD/BC will be replaced with power steering lines LC24-3F523-AE/BD or RC24-3F523-AA/BA. The power steering lines 4C24- 3F524-GA will be replaced with power steering lines 4C24- 3F524-GB/C. The revised power steering lines incorporate revised routing and connection angle at the Hydro boost unit. Identify How/When Recall Condition was Corrected in Production : On June 21, 2021, power steering lines with revised routing and connection angle at the Hydroboost unit were introduced into production based on ergonomic feedback from assembly plant personnel. Recall Schedule :
Description of Recall Schedule : Jayco will notify its dealers and affected retail owners.
Planned Dealer Notification Date : MAY 30, 2024 – MAY 30, 2024
Planned Owner Notification Date : MAY 30, 2024 – MAY 30, 2024
* NR – Not Reported
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