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April 16, 2024 NHTSA CAMPAIGN NUMBER: 24V270000
Improperly Manufactured Front Tire/FMVSS 119
A tire with inner wall blistering can fail, increasing the risk of a crash.
NHTSA Campaign Number: 24V270
Manufacturer Kawasaki
Motors Corp., U.S.A.
Components TIRES
Potential Number of Units Affected 525
Summary
Kawasaki Motors Corp., U.S.A. (KMC) is recalling certain 2024 ZR900C, ZR900E and ZR900N (Z900RS ABS, Z900RS CAFE ABS, and Z900RS SE ABS) motorcycles. Due to an improper manufacturing process during installation of the sidewall rubber of the tire, the front tire may blister on the inner surface. As such, these motorcycles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 119, “New Pneumatic Tires-Other Than Passenger Car.”
Remedy
Dealers will replace the front tires, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact KMC customer service at 1-866-802-9381. KMC’s number for this recall is DAL491A.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Chronology :
- End of January 2024: Kawasaki Motors, Ltd (KML) was notified by its supplier (Sumitomo Rubber Industries, Ltd.) of an irregular test result in tire certification testing. KML requested that the supplier investigate this issue.
- April 2024: The supplier reported that a certain range of tires may not conform to FMVSS119.
- April 12th, 2024: KML decided to initiate a recall campaign.
3 Affected Products
Vehicles
5 Associated Documents
Noncompliance Notice 573 Report
RCLRPT-24V270-9791.PDF 216.966KB
Recall Acknowledgement
RCAK-24V270-1874.pdf 738.721KB
Miscellaneous Document – IMPORTANT STOP SALE NOTICE: STOP RETAIL SALES & DELIVERY OF 2024 Z900RS ABS, RS CAFE ABS & RS SE ABS
RMISC-24V270-5492.pdf 38.653KB
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Recall 573 Report – 4/25/24
RCLRPT-24V270-1224.PDF 216.991KB
Recall 573 Report – 4/25/24
RCLRPT-24V270-5535.PDF 216.991KB
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SEOCONTENT-START
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-270
The information contained in this report was submitted pursuant to 49 CFR ยง573
Manufacturer Name : Submission Date :
Kawasaki Motors Corp., U.S.A. APR 16, 2024 NHTSA Recall No. : 24V-270 Manufacturer Recall No. : DAL491A Manufacturer Information :
Manufacturer Name : Kawasaki Motors Corp., U.S.A. Address : PO Box 25252
Santa Ana CA 92799-5252
Company phone : 949-770-0400
Population :
Number of potentially involved : 525 Estimated percentage with defect : 40 %
Vehicle Information : Vehicle 1 : 2024-2024 Kawasaki Motors, Ltd. ZR900C, ZR900E, ZR900N Vehicle Type : MOTORCYCLES Body Style : OTHER Power Train : GAS
Descriptive Information : The affected vehicles are certain 2024 2024 ZR900C / E / N models ( Kawasaki/2024/Z900RS ABS – Kawasaki/2024/Z900RS CAFร ABS-
Kawasaki/2024/Z900RS SE ABS) models. The recall population was manufactured during the period from July 20th, 2023, to January 26th, 2024.
Production Dates : JUL 20, 2023 – JAN 26, 2024
VIN Range 1 : Begin : JKAZR2C1XRA075223 End : JKAZR2N10RA004402 Not sequential Description of Defect :
Description of the Defect : The front tire may not conform to FMVSS119 due to an improper manufacturing process.
FMVSS 1 : 119 – New pneumatic tires- other than passenger cars FMVSS 2 : NR
Description of the Safety Risk : There is a risk that the front tire may blister on the inner surface and thereby fail to confirm to FMVSS119.
Description of the Cause : Error during installation of the sidewall rubber of tire.
Identification of Any Warning
that can Occur :
NR
Involved Components : Part 573 Safety Recall Report 24V-270 Page 2 Component Name 1 : 120/70ZR17(58W) tire Component Description : Tire
Component Part Number : 41009-0753 / 41009-0921 Supplier Identification : Component Manufacturer
Name : Sumitomo Rubber Industries, Ltd. Address : 1-1, 2-chome, Tsutsui-cho, Chuo-ku
Kobe Foreign States 651-0071
Country : Japan Chronology :
ใปEnd of January 2024: Kawasaki Motors, Ltd (KML) was notified by its supplier (Sumitomo Rubber Industries, Ltd.) of an irregular test result in tire certification testing. KML requested that the supplier
investigate this issue.
ใปApril 2024: The supplier reported that a certain range of tires may not conform to FMVSS119.
ใปApril 12th, 2024: KML decided to initiate a recall campaign. Description of Remedy :
Description of Remedy Program : Front tires will be replaced on all units. The plan of reimbursement has
been described on the owner’s letter as follows: If you have experienced the failure described above prior to receiving this letter and have paid to have it corrected, you may be eligible for full or partial reimbursement for your documented cost of repair(s). To apply for reimbursement, please send copies of current owner and VIN information along with copies of repair orders and payment confirmation to the following address: Kawasaki Motors Corp., U.S.A. ATTN: Customer Care P.O. Box 25252 Santa Ana, California 92799-5252 How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : Tires with lot numbers in the affected range will be replaced. Tires with lot numbers not in the affected range are not affected by the recall.
From January 27, 2024, all tires supplied to KML conform to FMVSS. The information contained in this report was submitted pursuant to 49 CFR ยง573 Part 573 Safety Recall Report 24V-270
Page 3
The information contained in this report was submitted pursuant to 49 CFR ยง573
Recall Schedule :
Description of Recall Schedule : KMC will distribute both electronic and paper copies of a Recall Service
bulletin to all Kawasaki motorcycle dealers. KMC will mail the owner notification letter via U.S.P.S. enclosed in an envelope with the statement โImportant Recall Safety Informationโ printed on the outside of the envelope.
Planned Dealer Notification Date : NR – NR Planned Owner Notification Date : NR – NR
* NR – Not Reported
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SALES
For a complete listing of all current Kawasaki sales programs,
please see our comprehensive eBinder on k-dealer.com.
24-14 MC
National
April 18, 2024
IMPORTANT STOP SALE NOTICE:
STOP RETAIL SALES & DELIVERY OF 2024 Z900RS ABS, RS CAFE ABS & RS SE ABS
REF:
CODE:
DATE:
Year Model Name Model Code Eligibility
2024
Z900RS ABS
Z900RS CAFE ABS
Z900RS SE ABS
ZR900CRFNL
ZR900ERFAL
ZR900NRFNL
Verify using VIP in
K-Dealer.
Subject:
Kawasaki is issuing a stop sale notice for model year 2024 Z900RS ABS, RS CAFE ABS & RS SE ABS models.
On eligible units, the front tire may not conform to the safety standard (FMVSS119) due to an improper
manufacturing process.
What Dealers Must Do:
โข DISCONTINUE SALES OF 2024 Z900RS ABS, RS CAFE ABS & RS SE ABS MODELS
IMMEDIATELY
โข CONTINUE PROCESSING AND SENDING PRODUCT REGISTRATION PAPERWORK FOR RECENT
2024 Z900RS ABS, RS CAFE ABS & RS SE ABS MODEL PURCHASERS
Kawasaki expects to issue repair information to dealers in mid-May 2024. Owners of eligible units will be
notified to contact an authorized Kawasaki motorcycle dealership to schedule an appointment to complete the
repairs.
We apologize for any inconvenience experienced and are working toward a resolution of this matter as quickly
as possible.
KAWASAKI MOTORS CORP., U.S.A.
Verify Stop Sale eligibility using VIP in K-Dealer. Vehicles outside this range are not affected by this
Stop Sale Notice.
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-270
The information contained in this report was submitted pursuant to 49 CFR ยง573
Manufacturer Name : Submission Date :
Kawasaki Motors Corp., U.S.A. APR 25, 2024 NHTSA Recall No. : 24V-270 Manufacturer Recall No. : MC22-09 Manufacturer Information :
Manufacturer Name : Kawasaki Motors Corp., U.S.A. Address : PO Box 25252
Santa Ana CA 92799-5252
Company phone : 949-770-0400
Population :
Number of potentially involved : 525 Estimated percentage with defect : 40 %
Vehicle Information : Vehicle 1 : 2024-2024 Kawasaki Motors, Ltd. ZR900C, ZR900E, ZR900N Vehicle Type : MOTORCYCLES Body Style : OTHER Power Train : GAS
Descriptive Information : The affected vehicles are certain 2024 2024 ZR900C / E / N models ( Kawasaki/2024/Z900RS ABS – Kawasaki/2024/Z900RS CAFร ABS-
Kawasaki/2024/Z900RS SE ABS) models. The recall population was manufactured during the period from July 20th, 2023, to January 26th, 2024.
Production Dates : JUL 20, 2023 – JAN 26, 2024
VIN Range 1 : Begin : JKAZR2C1XRA075223 End : JKAZR2N10RA004402 Not sequential Description of Defect :
Description of the Defect : The front tire may not conform to FMVSS119 due to an improper manufacturing process.
FMVSS 1 : 119 – New pneumatic tires- other than passenger cars FMVSS 2 : NR
Description of the Safety Risk : There is a risk that the front tire may blister on the inner surface and thereby fail to confirm to FMVSS119. This could increase the risk of a crash.
Description of the Cause : Error during installation of the sidewall rubber of tire.
Identification of Any Warning
that can Occur :
NR
Involved Components : Part 573 Safety Recall Report 24V-270 Page 2 Component Name 1 : 120/70ZR17(58W) tire Component Description : Tire
Component Part Number : 41009-0753 / 41009-0921 Supplier Identification : Component Manufacturer
Name : Sumitomo Rubber Industries, Ltd. Address : 1-1, 2-chome, Tsutsui-cho, Chuo-ku
Kobe Foreign States 651-0071
Country : Japan Chronology :
ใปEnd of January 2024: Kawasaki Motors, Ltd (KML) was notified by its supplier (Sumitomo Rubber Industries, Ltd.) of an irregular test result in tire certification testing. KML requested that the supplier
investigate this issue.
ใปApril 2024: The supplier reported that a certain range of tires may not conform to FMVSS119.
ใปApril 12th, 2024: KML decided to initiate a recall campaign. Description of Remedy :
Description of Remedy Program : Front tires will be replaced on all units. The plan of reimbursement has
been described on the owner’s letter as follows: If you have experienced the failure described above prior to receiving this letter and have paid to have it corrected, you may be eligible for full or partial reimbursement for your documented cost of repair(s). To apply for reimbursement, please send copies of current owner and VIN information along with copies of repair orders and payment confirmation to the following address: Kawasaki Motors Corp., U.S.A. ATTN: Customer Care P.O. Box 25252 Santa Ana, California 92799-5252 How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : Tires with lot numbers in the affected range will be replaced. Tires with lot numbers not in the affected range are not affected by the recall.
From January 27, 2024, all tires supplied to KML conform to FMVSS. The information contained in this report was submitted pursuant to 49 CFR ยง573 Part 573 Safety Recall Report 24V-270
Page 3
The information contained in this report was submitted pursuant to 49 CFR ยง573
Recall Schedule :
Description of Recall Schedule : KMC will distribute both electronic and paper copies of a Recall Service
bulletin to all Kawasaki motorcycle dealers. KMC will mail the owner notification letter via U.S.P.S. enclosed in an envelope with the statement โImportant Recall Safety Informationโ printed on the outside of the envelope.
Planned Dealer Notification Date : MAY 14, 2024 – MAY 14, 2024
Planned Owner Notification Date : MAY 16, 2024 – MAY 16, 2024
* NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-270
The information contained in this report was submitted pursuant to 49 CFR ยง573
Manufacturer Name : Submission Date :
Kawasaki Motors Corp., U.S.A. APR 25, 2024 NHTSA Recall No. : 24V-270 Manufacturer Recall No. : MC24-09 Manufacturer Information :
Manufacturer Name : Kawasaki Motors Corp., U.S.A. Address : PO Box 25252
Santa Ana CA 92799-5252
Company phone : 949-770-0400
Population :
Number of potentially involved : 525 Estimated percentage with defect : 40 %
Vehicle Information : Vehicle 1 : 2024-2024 Kawasaki Motors, Ltd. ZR900C, ZR900E, ZR900N Vehicle Type : MOTORCYCLES Body Style : OTHER Power Train : GAS
Descriptive Information : The affected vehicles are certain 2024 2024 ZR900C / E / N models ( Kawasaki/2024/Z900RS ABS – Kawasaki/2024/Z900RS CAFร ABS-
Kawasaki/2024/Z900RS SE ABS) models. The recall population was manufactured during the period from July 20th, 2023, to January 26th, 2024.
Production Dates : JUL 20, 2023 – JAN 26, 2024
VIN Range 1 : Begin : JKAZR2C1XRA075223 End : JKAZR2N10RA004402 Not sequential Description of Defect :
Description of the Defect : The front tire may not conform to FMVSS119 due to an improper manufacturing process.
FMVSS 1 : 119 – New pneumatic tires- other than passenger cars FMVSS 2 : NR
Description of the Safety Risk : There is a risk that the front tire may blister on the inner surface and thereby fail to confirm to FMVSS119. This could increase the risk of a crash.
Description of the Cause : Error during installation of the sidewall rubber of tire.
Identification of Any Warning
that can Occur :
NR
Involved Components : Part 573 Safety Recall Report 24V-270 Page 2 Component Name 1 : 120/70ZR17(58W) tire Component Description : Tire
Component Part Number : 41009-0753 / 41009-0921 Supplier Identification : Component Manufacturer
Name : Sumitomo Rubber Industries, Ltd. Address : 1-1, 2-chome, Tsutsui-cho, Chuo-ku
Kobe Foreign States 651-0071
Country : Japan Chronology :
ใปEnd of January 2024: Kawasaki Motors, Ltd (KML) was notified by its supplier (Sumitomo Rubber Industries, Ltd.) of an irregular test result in tire certification testing. KML requested that the supplier
investigate this issue.
ใปApril 2024: The supplier reported that a certain range of tires may not conform to FMVSS119.
ใปApril 12th, 2024: KML decided to initiate a recall campaign. Description of Remedy :
Description of Remedy Program : Front tires will be replaced on all units. The plan of reimbursement has
been described on the owner’s letter as follows: If you have experienced the failure described above prior to receiving this letter and have paid to have it corrected, you may be eligible for full or partial reimbursement for your documented cost of repair(s). To apply for reimbursement, please send copies of current owner and VIN information along with copies of repair orders and payment confirmation to the following address: Kawasaki Motors Corp., U.S.A. ATTN: Customer Care P.O. Box 25252 Santa Ana, California 92799-5252 How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : Tires with lot numbers in the affected range will be replaced. Tires with lot numbers not in the affected range are not affected by the recall.
From January 27, 2024, all tires supplied to KML conform to FMVSS. The information contained in this report was submitted pursuant to 49 CFR ยง573 Part 573 Safety Recall Report 24V-270
Page 3
The information contained in this report was submitted pursuant to 49 CFR ยง573
Recall Schedule :
Description of Recall Schedule : KMC will distribute both electronic and paper copies of a Recall Service
bulletin to all Kawasaki motorcycle dealers. KMC will mail the owner notification letter via U.S.P.S. enclosed in an envelope with the statement โImportant Recall Safety Informationโ printed on the outside of the envelope.
Planned Dealer Notification Date : MAY 14, 2024 – MAY 14, 2024
Planned Owner Notification Date : MAY 16, 2024 – MAY 16, 2024
* NR – Not Reported
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**************************************************************************************************************
**************************************************************************************************************
SEOCONTENT-END
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