June 28, 2024 NHTSA CAMPAIGN NUMBER: 24V488000
Ladder May Detach While In Use
A ladder that detaches while in use increases the risk of injury.
NHTSA Campaign Number: 24V488
Manufacturer Forest River
, Inc.
Components EQUIPMENT, STRUCTURE
Potential Number of Units Affected 126
Summary
Forest River, Inc. (Forest River) is recalling certain 2024-2025 Cross Trail motorhomes. The backer on the ladder receiver may not have been installed, which can cause the ladder to detach.
Remedy
Dealers will inspect and replace the ladder as necessary, free of charge. Owner notification letters are expected to be mailed July 14, 2024. Owners may contact Forest River customer service at 574-825-8409 or 574-825-8487. Forest River’s number for this recall is 215-1800.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Chronology :
On May 20, 2024, the manufacturing plant received a customer complaint of the ladder block in which detached from the vehicle. The manufacturing plant began review of the ladder block placement on all submodels of the Cross Trail Class C Motorhome.
On June 16, 2024, the manufacturing plant notified Forest River’s Office of Corporate Compliance (“OCC”) of the concern.
On June 21, 2024, the manufacturing plant and OCC met to review the research the plant conducted from May 21, 2024 through June 16, 2024.
2 Affected Products
Vehicle
| MAKE | MODEL | YEAR |
| COACHMEN | CROSS TRAIL | 2024-2025 |
3 Associated Documents
Recall Acknowledgement
RCAK-24V488-4834.pdf 645.967KB
Recall 573 Report
RCLRPT-24V488-9691.PDF 214.914KB
Miscellaneous Document – Stop Sale Notice – 215-1800
RMISC-24V488-9315.pdf 191.296KB
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