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February 28, 2019
120V Circuits may not be Properly Grounded
The incorrect connector could result in the inverter ground failing, causing the outlet user to be the ground path for electricity, increasing their risk of injury.
NHTSA Campaign Number: 19V147
Manufacturer Triple E Recreational Vehicles
Components ELECTRICAL SYSTEM
Potential Number of Units Affected 3
Summary
Triple E Recreational Vehicles is recalling certain 2019 Serenity S24CB motorhomes. A connector wiring error may prevent the 120V electrical outlets from being properly ground-fault protected.
Remedy
All of the affected motorhomes are still in dealer inventory. Triple E dealers will replace the two pin connector with a 3 pin connector for the ground wires, free of charge. The recall began March 12, 2019. Triple E customer service can be reached at 1-877-992-9906. Triple E’s number for this recall is CA#9280-1.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
IMPORTANT SAFETY RECALL
March 8, 2019
Dealer Name
Address1
Address2
Address3, Prov Postal Code
March 8, 2019
“This notice applies to your vehicle, VIN #”VIN”
Coach Serial #”Serial”
Triple E Recreational Vehicles Recall CA#9280-1
This notice is sent to you in accordance with the requirements of the National Traffic & Motor Vehicle Safety Act. Triple E Recreational Vehicles has decided that certain 2019 Serenity (S24CB) motorhomes manufactured between January 17, 2019 & January 31, 2019 to conform to Federal Motor Vehicle Safety Standard
Description of Noncompliance:
The inverter has 3 ground wires connected with a 2 wire connector. There is no safety hazard. The inverted receptacles will not be correctly ground fault protected.
To Have This Modification Performed:
We request your assistance to have this Safety issue corrected. Please follow the included information to remove the existing 2 wire connector with a 3 wire connector. For reimbursement submit a warranty application form.
Labour to perform this Recall: .3 hrs/unit
For more information contact Triple ERV/ Leisure Travel Vans at 1- 877-992-9906 Customer Service/ Warranty department or by e-mail recall@tripleerv.com in the subject line “Recall CA#9280-1”.
Thank you for your anticipated assistance and please do not hesitate to contact us should you require additional information.
Sincerely,
Brad Wall
Customer Service / Warranty Manager BW/wcw
Enclosures
1 Affected Product
Vehicle
| TRIPLE E | SERENITY | 2019 |
6 Associated Documents
Defect Notice 573 Report
RCLRPT-19V147-9594.PDF 213.139KB
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Manufacturer Notices(to Dealers,etc)
RCMN-19V147-3194.pdf 930.216KB
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Recall 573 Report- Amendment 2
RCLRPT-19V147-2147.PDF 213.156KB
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Recall Acknowledgement
RCAK-19V147-1142.pdf 245.646KB
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Recall 573 Report- Amendment 2
RCLRPT-19V147-2465.PDF 213.156KB
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Miscellaneous Document
RMISC-19V147-0563.pdf 1292.792KB
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Recall Quarterly Report #1, 2019-1
RCLQRT-19V147-7402.PDF 211.143KB
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Recall Quarterly Report #2, 2019-2
RCLQRT-19V147-9992.PDF 211.239KB
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Recall Quarterly Report #3, 2019-3
RCLQRT-19V147-7094.PDF 211.324KB
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Recall Quarterly Report #4, 2019-4
RCLQRT-19V147-1004.PDF 211.433KB
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