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September 27, 2019 NHTSA CAMPAIGN NUMBER: 19V683000
Loose wheels may cause a loss of vehicle control, increasing the risk of a crash.
NHTSA Campaign Number: 19V683
Manufacturer Bombardier Recreational Products Inc.
Components WHEELS
Potential Number of Units Affected 6,632
Summary
Bombardier Recreational Products Inc. (BRP) is recalling certain 2019-2020 Can-Am Ryker motorcycles. The wheel nuts may crack, causing the wheels to loosen.
Remedy
BRP will notify owners, and dealers will replace the wheel nuts, free of charge. The recall began October 17, 2019. Owners may contact BRP customer service at 1-888-272-9222.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Campaign no.:
2019–0014
2020–0001
October 3, 2019
Subject: Wheel Nut May Crack
No. 2020-1
| MODEL YEAR | MODEL | ADMISSIBLE UNITS |
| 2019 – 2020 | Ryker® | Go to BOSSWeb/Warranty/Campaign Monitoring to know the quantity of units in your inventory impacted by this campaign |
| IMPORTANT
– When a vehicle comes in for service, always type the VIN in Knowledge Center tocheck for pending campaigns or alerts. – When performing any work on a vehicle, it is good practice to connect it to BUDS2 to ensure that all needed updates are done. | ||
PROBLEM
One or more wheel nuts may crack resulting in a reduced clamping force. This could eventually affect the integrity of the wheel assembly and the vehicle’s behavior. This may increase the risk of a crash.
SOLUTION
Replace all wheel nuts on the vehicle.
The improved nut has a pronounced groove on one of its edges.
PARTSREQUIRED
Order parts through regular channel.
Your order will be released progressively upon availability to ensure an even distribution across the network.
NOTE: Your order will be processed despite the message generated by selective release “No Availability Date at the Present Time” on BOSSWeb.
| DESCRIPTION | PART NUMBER | QTY |
| Wheel nut | 705402730 | 3 |
MANDATORY TOOLS
| REQUIRED TOOL |
| 65MM SOCKET (P/N 529 036 457) |
| Calibrated torque wrench ranging up to 350 N•m (258 lbf•ft).* |
| * Torque wrench calibration must be performed each year. |
CORRECTIVE ACTION
Before performing the procedure, it is strongly recommended to view the following video.
Wheel Nut Replacement Procedure – Help Video (Article #137066)
Removing the Front Wheel Nut
1. Place the vehicle on a level surface.
2. Lift and support the front of the vehicle.
USE THESE TUBES TO LIFT OR SUPPORT THE FRONT OF THE VEHICLE
3. Turn the handlebar and lock the wheel hub with a locking device (such as a long Allen key or a tempered steel rod).
4. Remove the RED locking clip.
5. Remove and discard the center lock wheel nut.
1. RED locking clip
2. Center lock wheel nut
3. Conical washer
4. Wheel
In the case of damaged parts, the standard warranty guidelines apply.
Installing Front Wheel Nut
NOTICE The installation instruction and tightening torque values must be strictly adhered to. Failure to do so can lead to rim damage.
The installation is the reverse of the removal procedure. However, pay attention to the following. Tighten the center lock wheel nut to specification.
NOTICE Never use impact tools to tighten wheel nuts.
| TIGHTENING TORQUE | |
| Center lock wheel nut | 300 N•m ± 15 N•m
(221 lbf•ft ± 11 lbf•ft) |
| WARNING |
| Failure to install the RED locking clip may cause the loss of a wheel if the center lock wheel nut becomes loose. |
RED locking clip installation is Mandatory
The folded end must point inside the drive axle.
1. Folded end pointing inside the drive axle
NOTICE Never untighten the nut to align the RED locking clip hole. Tighten the nut to the nominal value, then tighten further to align the hole.
Remove locking device from the wheel hub.
Removing the Rear Wheel Nut
1. Place the vehicle on a level surface.
2. Move the park position lever in the locked position.
3. Remove the RED locking clip.
4. Loosen the center lock wheel nut.
1. RED locking clip
2. Center lock wheel nut
5. Lift and support the rear of the vehicle.
USE THESE LOCATIONS TO LIFT OR SUPPORT THE REAR OF THE VEHICLE
6. Remove and discard the center lock wheel nut.
1. Center lock wheel nut
2. Conical washer
In the case of damaged parts, the standard warranty guidelines apply.
Installing the Rear Wheel Nut
NOTICE The installation instruction and tightening torque values must be strictly adhered to. Failure to do so can lead to rim damage.
The installation is the reverse of the removal procedure.
However, pay attention to the following.
Tighten the center lock wheel nut to specification.
NOTICE Never use impact tools to tighten wheel nuts.
| TIGHTENING TORQUE | |
| Center lock wheel nut | 300 N•m ± 15 N•m (221 lbf•ft ± 11 lbf•ft) |
| WARNING |
| Failure to install the RED locking clip may cause the loss of a wheel if the center lock wheel nut becomes loose. |
RED locking clip installation is Mandatory
The folded end must point inside the drive axle.
1. Folded end pointing inside the drive axle
NOTICE Never untighten the nut to align the RED locking clip hole. Tighten the nut to the nominal value, then tighten further to align the hole.
WARRANTY
Submit a warranty claim using the following information.
For claiming procedure, refer to the DEALER/DISTRIBUTORWARRANTYGUIDE.
| Product Line | Ryker |
| Unit Model Year | 2019 |
| Campaign/Bulletin/ Description | 14 / 2020-1 / Ryker |
| Total Labor time paid | 0.3 hour |
| Product Line | Ryker |
| Unit Model Year | 2020 |
| Campaign/Bulletin/ Description | 1 / 2020-1 / Ryker Wheel
Nut |
| Total Labor time paid | 0.3 hour |
ROADSTER 2020-1 Wheel Nut May Crack_137073_WSC61Y020S05_en
| WARNING |
| ALL INVOLVED CUSTOMERS MUST BE NOTIFIED, ALL INVOLVED UNITS MUST BE CORRECTED AS PER INSTRUCTIONS HEREIN. |
| Customer Letter Canada | Customer Letter Canada |
| Customer Letter USA | Customer Letter USA |
| Dealer Letter | Dealer Letter |
| Help Video | Help video |
| Product: | Roadster |
| Bulletin type: | Safety Campaign |
| Bulletin no: | 2020-1 (rbg2019-011 en NL/ML) |
| Revision no: | |
| Revision date: | |
| Campaign no.: | 2019–0014
2020–0001 |
| Publication date: | October 3, 2019 |
| Subject: | Wheel Nut May Crack |
| Model year | Model | Admissible Units |
| 2019 – 2020 | Ryker® | Go to BOSSWeb/Warranty/Campaign Monitoring to know the quantity of units in your inventory impacted by this campaign |
| IMPORTANT
– When a vehicle comes in for service, always type the VIN in Knowledge Center to check for pending campaigns or alerts. | ||
| Model year | Model | Admissible Units |
| – When performing any work on a vehicle, it is good practice to connect it to BUDS2 to ensure that all needed updates are done. | ||
PROBLEM
One or more wheel nuts may crack resulting in a reduced clamping force. This could eventually affect the integrity of the wheel assembly and the vehicle’s behavior. This may increase the risk of a crash.
SOLUTION
Replace all wheel nuts on the vehicle.
The improved nut has a pronounced groove on one of its edges.
PARTS REQUIRED
Order parts through regular channel.
Your order will be released progressively upon availability to ensure an even distribution across the network.
NOTE: Your order will be processed despite the message generated by selective release “No Availability Date at the Present Time” on BOSSWeb.
| Description | part number | QTY |
| Wheel nut | 705402730 | 3 |
MANDATORY TOOLS
| Required tool | |
| 65MM SOCKET (P/N 529 036 457) | |
| Calibrated torque wrench ranging up to 350 N•m (258 lbf•ft).* | |
| * Torque wrench calibration must be performed each year. | |
CORRECTIVE ACTION
Before performing the procedure, it is strongly recommended to view the following video.
| Wheel Nut Replacement Procedure – Help Video (Article #137066) |
Removing the Front Wheel Nut
- Place the vehicle on a level surface.
- Lift and support the front of the vehicle.
USE THESE TUBES TO LIFT OR SUPPORT THE FRONT OF THE VEHICLE
- Turn the handlebar and lock the wheel hub with a locking device (such as a long Allen key or a tempered steel rod).
- Remove the RED locking clip.
- Remove and discard the center lock wheel nut.
1. RED locking clip
2. Center lock wheel nut
3. Conical washer
4. Wheel
In the case of damaged parts, the standard warranty guidelines apply.
Installing Front Wheel Nut
NOTICE The installation instruction and tightening torque values must be strictly adhered to. Failure to do so can lead to rim damage.
The installation is the reverse of the removal procedure. However, pay attention to the following.
Tighten the center lock wheel nut to specification.
NOTICE Never use impact tools to tighten wheel nuts.
|
Tightening torque | |
| Center lock wheel nut | 300 ± 15 N•m (221 ± 11 lbf•ft) |
| WARNING |
| Failure to install the RED locking clip may cause the loss of a wheel if the center lock wheel nut becomes loose. |
RED locking clip installation is Mandatory
The folded end must point inside the drive axle.
1. Folded end pointing inside the drive axle
NOTICE Never untighten the nut to align the RED locking clip hole. Tighten the nut to the nominal value, then tighten further to align the hole.
Remove locking device from the wheel hub.
Removing the Rear Wheel Nut
- Place the vehicle on a level surface.
- Move the park position lever in the locked position.
- Remove the RED locking clip.
- Loosen the center lock wheel nut.
1. RED locking clip
2. Center lock wheel nut
- Lift and support the rear of the vehicle.
USE THESE LOCATIONS TO LIFT OR SUPPORT THE REAR OF THE VEHICLE
- Remove and discard the center lock wheel nut.
1. Center lock wheel nut
2. Conical washer
In the case of damaged parts, the standard warranty guidelines apply.
Installing the Rear Wheel Nut
NOTICE The installation instruction and tightening torque values must be strictly adhered to. Failure to do so can lead to rim damage.
The installation is the reverse of the removal procedure. However, pay attention to the following.
Tighten the center lock wheel nut to specification.
NOTICE Never use impact tools to tighten wheel nuts.
| Tightening torque | |
| Center lock wheel nut | 300 ± 15 N•m (221 ± 11 lbf•ft) |
| WARNING |
| Failure to install the RED locking clip may cause the loss of a wheel if the center lock wheel nut becomes loose. |
RED locking clip installation is Mandatory
The folded end must point inside the drive axle.
1. Folded end pointing inside the drive axle
NOTICE Never untighten the nut to align the RED locking clip hole. Tighten the nut to the nominal value, then tighten further to align the hole.
Submit a warranty claim using the following information.
For claiming procedure, refer to the DEALER/DISTRIBUTOR WARRANTY GUIDE.
| Product Line | Ryker |
| Unit Model Year | 2019 |
| Campaign/Bulletin/ Description | 14 / 2020-1 / Ryker Wheel Nut |
| Total Labor time paid | 0.3 hour |
| Product Line | Ryker |
| Unit Model Year | 2020 |
| Campaign/Bulletin/ Description | 1 / 2020-1 / Ryker Wheel Nut |
| Total Labor time paid | 0.3 hour |
IMPORTANT SAFETY RECALL NOTICE
October 3, 2019
Subject: Can-Am® Ryker – Wheel nut may crack
Dear Can-Am On-Road Dealer / Distributor,
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act and the Canada Motor Vehicle Safety Act. BRP is conducting a safety recall on the 2019 and 2020 Can-Am Ryker.
What is the potential problem?
The wheel nuts may crack resulting in a reduced clamping force. This could eventually affect the integrity of the wheel assembly and the vehicle’s behavior. This may increase the risk of a crash.
Which models are involved?
Specific serial numbers of model year 2019 and 2020 Can-Am Ryker.
What will BRP do?
BRP intends to repair involved vehicles, free of charge for the customer. The parts required to
provide the remedy to this condition will be made available progressively.
BRP is sending a Safety Recall Notice letter to all known registered owners of the
involved vehicles to inform them of the safety recall.
BRP is posting this notice and attached Safety Campaign Bulletin on its BOSSWeb dealer
website (www.bossweb.brp.com).
Information for customers will be posted on its public website (www.can-am.brp.com).
What should you do?
- Do not deliver any involved vehicle that you have in stock as federal law requires you to complete the recall service on these vehicles before retail delivery.
- Contact all your customers who have purchased an affected Can-Am Ryker. You must inform them about the foregoing and must request them to make an appointment to get their vehicle repaired. Your customers may continue to ride their vehicle. If the vehicle has one or more cracked nuts, we encourage them to make the update promptly.
Note: The presence of the red locking clip prevents a cracked nut from unscrewing. - Follow all instructions provided in the attached Safety Campaign Bulletin.
Please note that the National Traffic and Motor Vehicle Safety Act provides that each vehicle which is subject to a recall campaign of this type must be adequately repaired within a reasonable time after the owner has tendered it for repair. Failure to repair within sixty (60) days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time. The owner may be entitled to an identical or reasonably equivalent vehicle at no charge or to a refund of the purchase price less a reasonable allowance for depreciation.
If you have questions about this notice, please communicate with us:
- By submitting a BOSSWeb case. A service representative will communicate with you.
OR
- In Canada: 1-800-361-9980
Eastern time Monday to Friday from 10:00 AM to 5:00 PM
- In USA : 1-800-366-6992
Eastern time Monday to Friday from 10:00 AM to 5:00 PM
BRP prides itself on being an industry leader and providing you, as well as our customers, with the very best information so we can collectively preserve the reputation of our products.
We apologize for any inconvenience this may have caused you or your customers.
Sincerely,
BRP Customer Services Department
IMPORTANT SAFETY RECALL NOTICE
This notice applies to your vehicle
«SERNR» «MODEL_YR» «CMP_NO»
«NAME2» «NAME3» «NAME1»
«STREET»
«CITY» «REGION» «ZIP»
«COUNTRY»
October 2019
Subject: Can-Am® Ryker – Wheel nut may crack
Dear Can-Am On-Road owner,
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. BRP has decided that a defect which relates to motor vehicle safety exists on the 2019 and 2020 Ryker and is conducting a safety recall.
Our records show that you own a potentially affected vehicle.
What is the potential problem?
The wheel nuts may crack resulting in a reduced clamping force. This could affect the integrity of the wheel assembly and the vehicle’s handling and control. This may increase the risk of a crash.
Which models are involved?
Specific serial numbers of model year 2019 and 2020 Can-Am Ryker.
What will BRP do?
BRP will repair your vehicle free of charge. The corrective action involves replacing the three wheel nuts. This service should take less than one hour. The parts required to provide the remedy to this condition will be made available progressively.
What should you do?
Contact your authorized BRP Can-Am On-Road dealer and schedule an appointment to have the safety recall performed on your vehicle.
You may continue to ride your vehicle. If your vehicle has one or more cracked nuts, we encourage you to have your vehicle updated promptly.
Note: The presence of the red locking clip prevents a cracked nut from unscrewing.
Although your unit may have aftermarket modifications, you can still receive this service free of charge. The presence of these modifications, while the service is being completed, will not void any existing warranty or service contract.
If you previously had to replace the wheel nuts and BRP did not cover the cost of the repair, please contact us for reimbursement. However, your vehicle will still need to be repaired to install the new wheel nuts.
If you believe that the dealer or BRP has failed or is unable to remedy the defect within a reasonable time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E. Washington, D.C. 20590, or call the toll free Auto Safety Hot Line at 1-888-327-4236 (TTY: 1-800-424-9153), or go to https://www.safercar.gov. If you are a vehicle lessor, federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
What to do if you feel this notice is an error?
This notice was mailed to you according to the most current information we have available. If any information in this notice is incorrect, please contact BRP at your earliest convenience.
If you have questions, need assistance, or to find your nearest authorized BRP dealer:
- Visit www.can-am.brp.com
- In USA call:
1-888-272-9222
8:00 AM to 8:00 PM Eastern time 7 days a week.
Your safety and continued satisfaction with our products are a priority for us. We apologize for any inconvenience this may cause you and remain committed to facilitate the process as much as we can.
Thank you for your immediate attention to this matter.
Sincerely,
BRP Customer Services Department
IMPORTANT SAFETY RECALL NOTICE
This notice applies to your vehicle
«SERNR» «MODEL_YR» «CMP_NO»
«NAME2» «NAME3» «NAME1»
«STREET»
«CITY» «REGION» «ZIP»
«COUNTRY»
June 15, 2020
RenotificationBRP is sending you this renotification letter because our records show that you own a potentially affected vehicle that has not been inspected nor repaired. |
————————–COVID-19—————————-
In the light of the COVID-19 situation, as local authorities continue to adopt ‘Stay at Home’ policies in different parts of the world, we kindly ask you to contact your local dealer before paying a visit, as its business hours or services may have changed or it might be temporarily closed.
Also, please note that the current context may affect the availability of some parts, or slow the process down.
Nonetheless, we are committed to continue to provide you with the safety recall information related to your vehicle and we are doing our best to reduce the potential impact that this situation may have on you.
October 2019
Subject: Can-Am® Ryker – Wheel nut may crack
Dear Can-Am On-Road owner,
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. BRP has decided that a defect which relates to motor vehicle safety exists on the 2019 and 2020 Ryker and is conducting a safety recall.
Our records show that you own a potentially affected vehicle.
What is the potential problem?
The wheel nuts may crack resulting in a reduced clamping force. This could affect the integrity of the wheel assembly and the vehicle’s handling and control. This may increase the risk of a crash.
Which models are involved?
Specific serial numbers of model year 2019 and 2020 Can-Am Ryker.
What will BRP do?
BRP will repair your vehicle free of charge. The corrective action involves replacing the three wheel nuts. This service should take less than one hour. The parts required to provide the remedy to this condition will be made available progressively.
What should you do?
Contact your authorized BRP Can-Am On-Road dealer and schedule an appointment to have the safety recall performed on your vehicle.
You may continue to ride your vehicle. If your vehicle has one or more cracked nuts, we encourage you to have your vehicle updated promptly.
Note: The presence of the red locking clip prevents a cracked nut from unscrewing.
Although your unit may have aftermarket modifications, you can still receive this service free of charge. The presence of these modifications, while the service is being completed, will not void any existing warranty or service contract.
If you previously had to replace the wheel nuts and BRP did not cover the cost of the repair, please contact us for reimbursement. However, your vehicle will still need to be repaired to install the new wheel nuts.
If you believe that the dealer or BRP has failed or is unable to remedy the defect within a reasonable time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E. Washington, D.C. 20590, or call the toll free Auto Safety Hot Line at 1888-327-4236 (TTY: 1-800-424-9153), or go to https://www.safercar.gov. If you are a vehicle lessor, federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
What to do if you feel this notice is an error?
This notice was mailed to you according to the most current information we have available. If any information in this notice is incorrect, please contact BRP at your earliest convenience.
If you have questions, need assistance, or to find your nearest authorized BRP dealer:
- Visit www.can-am.brp.com
- In USA call:
1-888-272-9222
8:00 AM to 8:00 PM Eastern time 7 days a week.
Your safety and continued satisfaction with our products are a priority for us. We apologize for any inconvenience this may cause you and remain committed to facilitate the process as much as we can.
Thank you for your immediate attention to this matter.
Sincerely,
BRP Customer Services Department
2 Affected Products
Vehicle
| MAKE | MODEL | YEAR |
| CAN-AM | RYKER | 2019-2020 |
18 Associated Documents
Recall Quarterly Report #1, 2019-4
RCLQRT-19V683-6503.PDF 211.134KB
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Recall Quarterly Report #1, 2019-4
RCLQRT-19V683-5769.PDF 211.141KB
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Recall 573 Report – Amendment 3
RCLRPT-19V683-6750.PDF 216.184KB
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Recall Quarterly Report #3, 2020-2
RCLQRT-19V683-6544.PDF 211.326KB
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Recall Quarterly Report #2, 2020-1
RCLQRT-19V683-5623.PDF 211.228KB
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Miscellaneous Document – YouTube Link
RMISC-19V683-8241.pdf 42.531KB
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Recall 573 Report – Amendment 2
RCLRPT-19V683-7086.PDF 216.015KB
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ISSUED Renotification Notice
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Recall 573 Report – Amendment 1
RCLRPT-19V683-7890.PDF 215.322KB
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Miscellaneous Document – Dealer Community Article help video
RMISC-19V683-7651.pdf 31.574KB
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Manufacturer Notices(to Dealers,etc)- 10/3/19
RCMN-19V683-5182.pdf 165.612KB
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ISSUED Owner Notification Letter(Part 577)
RCONL-19V683-7098.pdf 66.938KB
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Manufacturer Notices(to Dealers,etc)- Dealer Community Post
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Miscellaneous Document – Dealer banner GIF images
RMISC-19V683-7576.pdf 98.432KB
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Remedy Instructions and TSB
RCRIT-19V683-6109.pdf 449.352KB
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Remedy Instructions and TSB
RCRIT-19V683-5281.pdf 428.955KB
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Recall Acknowledgement
RCAK-19V683-4530.pdf 314.386KB
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Defect Notice 573 Report
RCLRPT-19V683-8289.PDF 214.703KB
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- Features: Cold forged carbon steel and tested to industry standards. Durable construction. Stylish chrome or black chrome finish. Utilizes traditional hex-body bulge-acorn design for fast and easy installation.
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- Brand Support: At MIKKUPPA, we are dedicated to delivering top-quality wheel lug nuts and exceptional customer service. Our commitment to enthusiastic support for 12 months ensures a worry-free shopping experience
- SET OF 20 LUG NUTS: This package includes 20 Orion Motor Tech M12 x 1.25 lug nuts with a mag seat (1.46" long by 1.16" wide) and instructions for use to get all your wheels back on the road as soon as possible
- WIDE APPLICATION: These 12mmx1.25 wheel nuts fit a wide range of models. Compatible with Infiniti Q70, Q45, Q50, G37, I30. Nissan 350Z, 370Z, 200SX. Subaru Forester, BRZ, Outback, WRX, Legacy and more. See below for full and exact fitment information
- CHROME-PLATED Q235 STEEL: Our mag lug nuts are each made from a single piece of premium Q235 steel that has been cold-forged and heat treated for superior strength and longevity; their chrome plating further improves their corrosion resistance
- PRECISION ENGINEERED: To ensure your safety, our lug nuts are manufactured and tested at the highest standard to meet and even exceed OEM quality and performance at a fraction of their price
- SATISFACTION GUARANTEED: Orion Motor Tech backs these parts with its usual strong warranty and friendly 24/7 customer service, ensuring that you'll enjoy their use for years to come
- Fitment: Vehicles with wheel lug nuts requiring a 14-1.5 thread(8 lugs) and take a flat/mag seat, compatiable with 2017-2022 F-ord F250 & F350, oem number is HCPZ-1012-B, HCPZ-1012-A please check the seat type of your original lug nuts firstly before placing your Order
- Specification: Thread pitch M14X1.5, Overall tall 1.9"(48.5mm), Diameter 1.24"(31.5mm), Closed end, flat/mag seat, separated and protected in pearl cotton box (handwrench recommended, don't use the impact tool)
- Performance: One-piece structure design, better than original "cap" style (two piece design) which is more safer while you are installing the lug nuts, high standward QC/QA control, all of our products past 72 hours salt spray tested which can promise a longer service life compared to 48 hours for others
- Premium Material: Cold Forged Alloy Steel(High Strength and Durability), quality durable surface dealing process, clear and clean pitch thread. Chrome plated can greatly improves rust&corrosion resistance and prevent the outer layer peeling easily
- Brand Promise: We hope that dynofit can make your shopping experience enjoyable. Feel free to contact us if you have any problems(missing parts, quality issues, transportation and more)
Last update on 2025-04-17 / Affiliate links / Images from Amazon Product Advertising API
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