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January 29, 2018
Incorrect GVWR on Federal Labels/FMVSS 110
If the GVWR is incorrect it can allow the vehicle to be overloaded, increasing the risk of a crash.
NHTSA Campaign Number: 18V073
Manufacturer Jayco
, Inc.
Components EQUIPMENT
Potential Number of Units Affected 461
Summary
Jayco, Inc. (Jayco) is recalling certain 2018 Eagle EA, EB, ED travel trailers. The Federal Labels and Cargo Carrying Capacity (CCC) label on these vehicles may incorrectly list the Gross Vehicle Weight Rating (GVWR) as 11,750lbs, when the actual GVWR is 11,700lbs. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, “Tire Selection and Rims.”
Remedy
Jayco will notify owners and provide them with a corrected label, free of charge. The recall began on February 13, 2018. Owners may contact Jayco customer service at 1-800-283-8267. Jayco’s number for this recall is 9901373.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
February 2018
IMPORTANT SAFETY RECALL
This Notice Applies To Your Recreational Vehicle VIN #
NHTSA Recall Campaign # 18V-073
Name
Address
City, State, Zip
Dear Valued Customer:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Jayco has decided that certain Model Year 2018 Eagle 320RLTS(EB), 338RETS(ED) and 330RSTS (EA) travel trailers, fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 120, “Tire selection and rims and motor home/recreation vehicle trailer load carrying capacity information for motor vehicles with a GVWR more than 4,536 kilograms (10,000 pounds)โ.
Due to a data entry error, the Gross Vehichle Weight Rating (GVWR) was noted as 11,750 lbs.on the Federal Certification label, when the affected trailers were manufactutered with a GVWR of 11,700 lbs. and the carrying capacity information noted on the yellow Cargo Carrying Capacity( CCC) was also incorrect. This error could allow consumer to inadvertanly overload the trailer which may lead to drivabilty issues, causing a crash.
The corrected Federal Label and Cargo Carrying Capacity (CCC) label are enclosed with this notification letter. You may replace then correct labels on your trailer by following the enclosed instructions or contact a Jayco Dealer to set an appointment to place the labels on your trailer at no charge. If you choose to perform the recall remedy, please complete and return the enclosed Reply Form so we can note the recall repair as completed.
If you choose to take your vehicle to a non-Jayco dealer, they must contact Jayco prior to making the recall repairs for proper authorization and instruction. Federal regulations require that any vehicle lessor receiving this notice must forward a copy of this notice to the lessee within ten days.
If you take your recreational vehicle to your dealer on the agreed service date and the dealer does not remedy this condition on that date or within three (3) days, please contact our Customer Service Department at 800-283-8267. If after contacting your dealer and Customer Service you are not able to have the safety defect remedied without charge and/or within a reasonable time, you may wish to submit a written complaint to the Administrator, national Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153): or go to https://www.safercar.gov.
We certainly regret this inconvenience; however your safety is our most important priority.
Sincerely,
Jayco Towable Division
February 2018
IMPORTANT SAFETY RECALL
NHTSA Recall Campaign #18V-073
Dear Valued Dealer:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Jayco has decided that certain Model Year 2018 Eagle 320RLTS(EB), 338RETS(ED) and 330RSTS (EA) travel trailers, fail to conform to the requirements of Canadian Motor Vehicle Safety Standard No. 120, “Tire selection and rims and motor home/recreation vehicle trailer load carrying capacity information for motor vehicles with a GVWR more than 4,536 kilograms (10,000 pounds)โ.
Due to a data entry error, the Gross Vehichle Weight Rating (GVWR) was noted as 11,750 lbs.on the Federal Certification label, when the affected trailers were manufactutered with a GVWR of 11,700 lbs. and the carrying capacity information noted on the yellow Cargo Carrying Capacity( CCC) was also incorrect. This error could allow consumer to inadvertanly overload the trailer which may lead to drivabilty issues, causing a crash.
Our records show the following unit is affected by this Recall and must have the recall remedy performed prior to leaving your Dealership. The corrected Federal Label and Cargo Carrying Capacity (CCC) label are enclosed with this notification.
UNIT SERIAL NUMBER
Dealer Campaign Responsibility
Federal law requires that all units in your inventory be repaired prior to delivery to a customer. If you have sold a unit recently that you have received a stock recall notice on, please contact the owner immediately to advise of the recall. In addition, please register the unit by submitting the Warranty Registration information to Jayco.
If you have any questions, please contact Jayco Customer Service at 800-283-8267 for further instructions.
We certainly regret this inconvenience; however our Customerโs safety is our most important priority.
Sincerely,
Jayco Towable Division
1 Affected Product
Vehicle
| JAYCO | EAGLE | 2018 |
10 Associated Documents
Recall Acknowledgement
RCAK-18V073-4175.pdf 245.973KB
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Non-Compliance Notice 573 Report/FMVSS 110
RCLRPT-18V073-8505.PDF 214.378KB
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Recall Quarterly Report #1, 2018-1
RCLQRT-18V073-9955.PDF 214.509KB
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ISSUED Owner Notification Letter(Part 577)
RCONL-18V073-2708.pdf 139.969KB
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Miscellaneous Document
RMISC-18V073-3575.pdf 215.193KB
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Manufacturer Notices(to Dealers,etc)
RCMN-18V073-9440.pdf 135.916KB
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Recall Quarterly Report #4, 2018-4
RCLQRT-18V073-1375.PDF 211.421KB
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ISSUED Owner Notification Letter(Part 577)
RCONL-18V073-4073.pdf 171.261KB
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Miscellaneous Document- Recall Reply Form
RMISC-18V073-8856.pdf 379.08KB
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Recall Quarterly Report #5, 2019-1
RCLQRT-18V073-6377.PDF 211.539KB
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