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January 29, 2018
Incorrect GAWR on Federal Label/FMVSS 110
The incorrect GAWR information may result in the trailer being overloaded which can cause the tires to wear prematurely, increasing the risk of a crash.
NHTSA Campaign Number: 18V074000
Manufacturer Highland Ridge RV
Components EQUIPMENT
Potential Number of Units Affected 84
Summary
Highland Ridge RV (Highland Ridge) is recalling certain 2018 Open Range light travel trailers, model 312BHS. The Federal Label on these vehicles incorrectly lists the Gross Axle Weight Rating (GAWR) as 5100lbs when the correct GAWR is 4400lbs. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, “Tire Selection and Rims.”
Remedy
Highland Ridge will notify owners, and dealers will replace the incorrect Federal Label with a corrected label, free of charge. The recall began on February 7, 2018. Owners may contact Highland Ridge customer service at 1-260-768-7771. Highland’s number for this recall is 9904374.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
IMPORTANT SAFETY RECALL
This Notice Applies To Recreational Vehicle VIN
NHTSA RECALL CAMPAIGN # 18V-074
February 2018
Dear Valued Customer:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Highland Ridge RV (Highland) has decided that certain Model Year 2018 Open Range Light, 312BHS (TN) travel trailers fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 110, “Tire selection and rims and motor home/recreation vehicle trailer load carrying capacity information for motor vehicles with a GVWR of 4,536 kilograms (10,000 pounds) or less”.
Due to data entry error, the Gross Axle Weight Rating (GAWR) was noted as 5100# on the Federal Label when the affected travel trailers were manufactued as specificed with an 4400# axle. All other information on the original Federal label is correct. The incorrect GAWR may lead to inadvertant overloading of the trailer which would exceed the GVWR. Exceeding the noted GVWR may cause structual issues with the travel trailer, resulting in the tires to wear prematurely, increasing the risk of a crash.
The correct label is enclosed with this Recall Notification Letter. You may place the correct label on your trailer by following the enclosed instructions or contact a Highland Dealer to set an appointment to place the label on your trailer at no charge. If you chose to perform the recall repair, please complete and return the enclosed Reply Form so we can note the recall repair as complete. For more information please contact Highland Customer Service at 260-768-7771 for assistance.
If you choose to take your vehicle to a non-Highland dealer, they must contact Highland prior to making the recall repairs for proper authorization and instruction. Federal regulations require that any vehicle lessor receiving this notice must forward a copy of this notice to the lessee within ten days.
If, you take your recreational vehicle to your dealer on the agreed service date and the dealer does not remedy this condition on that date or within three (3) days, please contact our Customer Service Department at 260-7687771. If after contacting your dealer and Customer Service you are not able to have the safety defect remedied without charge and/or within a reasonable time, you may wish to submit a written complaint to the Administrator, national Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153): or go to https://www.safercar.gov.
We certainly regret this inconvenience; however your safety is our most important priority.
Sincerely,
1 Affected Product
Vehicle
| HIGHLAND RIDGE | OPEN RANGE | 2018 |
10 Associated Documents
Recall Quarterly Report- Report #1, 2018-1
RCLQRT-18V074-0241.PDF 214.514KB
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Non-Compliance Notice 573 Report/FMVSS 110
RCLRPT-18V074-4828.pdf 214.424KB
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Recall Acknowledgement
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Recall Quarterly Report #1, 2018-1
RCLQRT-18V074-5971.PDF 214.51KB
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Miscellaneous Document- Recall Reply Form
RMISC-18V074-0374.pdf 214.405KB
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Manufacturer Notices(to Dealers,etc)
RCMN-18V074-8868.pdf 131.994KB
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Remedy Instructions and TSB
RCRIT-18V074-2231.pdf 294.947KB
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ISSUED Owner Notification Letter(Part 577)
RCONL-18V074-9039.pdf 134.917KB
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Recall Quarterly Report #4, 2018-4
RCLQRT-18V074-2093.PDF 211.429KB
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Recall Quarterly Report #5, 2019-1
RCLQRT-18V074-3660.PDF 211.536KB
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