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October 10, 2019 NHTSA CAMPAIGN NUMBER: 19V718000
Delay In Seatbelt-Unfastened Telltale/FMVSS 208
Without the seatbelt warning reminder, the driver may forget to fasten the seatbelt, increasing the risk of injury in the event of a crash.
NHTSA Campaign Number: 19V718
Manufacturer Daimler Trucks
North America LLC
Components SEAT BELTS, ELECTRICAL SYSTEM
Potential Number of Units Affected 7
Summary
Daimler Trucks North America LLC (DTNA) is recalling certain 2020 Thomas Built Buses Minotour school buses built on a GMC Savannah or Chevrolet Express chassis. The seatbelt-unfastened warning light will not illuminate for approximately five seconds after the ignition is moved to the “on” or “start” position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, “Occupant Crash Protection.”
Remedy
GM will notify DTNA owners, and GM dealers will reprogram the instrument panel cluster, free of charge. The recall began October 3, 2019. Owners may GM customer service at 1-800-462-8782 contact DTNA customer service at 1-800-547-0712. DTNA’s number for this recall is FL-833.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check for Daimler Trucks North America Recalls
IMPORTANT SAFETY RECALL
October 2019
<CustomerName>
<CustomerAddress>
This notice applies to your vehicle, VIN: <VIN>.
Dear <CustomerName>:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
General Motors has decided that certain 2019 model year Chevrolet Express and GMC Savana vehicles may fail to conform to S7.3 of Federal Motor Vehicle Safety Standard (FMVSS) 208, Occupant crash protection. As a result, GM is conducting a recall. We apologize for this inconvenience. However, we are concerned about your safety and continued satisfaction with our products.
|
I M P O R T A N T
|
| Why is your vehicle being recalled? | In these vehicles, the seatbelt-unfastened telltale will not illuminate for approximately five seconds after the ignition is moved to the on or start position. There is no impact to the vehicle’s seatbelt systems, and the telltale will function normally after the five-second delay. A software change implemented for 2019 model year Chevrolet Express and GMC Savana vehicles contains an error that inhibits the activation of the telltale for five seconds after vehicle startup. During the five-second delay, the telltale will not alert the driver that the driver’s seatbelt is unbuckled, increasing the risk of the driver forgetting to buckle the seatbelt and the risk of injury in a crash. |
| What will we do? | Your <DIV_DLR> dealer will reprogram the instrument panel cluster (IPC). This service will be performed for you at no charge.
Because of service scheduling requirements, it is likely that your dealer will need your vehicle longer than the actual inspection and service correction time of approximately 35 minutes. |
| What should you do? | You should contact your <DIV_DLR> dealer to arrange a service appointment as soon as possible. |
| Do you have questions? | If you have questions or concerns that your dealer is unable to resolve, please contact the <VINDivisionName>Customer Assistance Center at <DivCACPhone>. |
If after contacting your dealer and the Customer Assistance Center, you are still not satisfied we have done our best to remedy this condition without charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, DC 20590, or call the toll-free Vehicle Safety Hotline at 1.888.327.4236 (TTY 1.800.424.9153), or go to https://www.safercar.gov. The National Highway Traffic Safety Administration Campaign ID Number for this recall is 19V644.
Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
<Combs_closing>
GM Recall: N192264500
SEOCONTENT-START
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Defect Information Report
(Section 573.6)
FL-833
Date of Submission: October 9, 2019
Manufacturer: Daimler Trucks North America LLC
P.O. BOX 3849
Portland, Oregon 97208
Type of Report: 0 Safety Defect
Vehicle Information
Model Yr. Start: 2020
Make: Thomas Built Buses
Model: Minotaur
Production Dates: Begin: 09/24/2018
End: 06/10/2019
X Non-Compliance
Model Yr. End: 2020
Descriptive Information: Certain buses manufactured with a GMC Savannah or Chevrolet Express
Chassis cob built within the referenced above dates that may contain software defined in General Motors
(GM} vehicle recall 19V-644.
Number potentially involved: 7 Estimated percentage of involve with defect: 100%
Defect/ Noncompliance Description
For this Defect/Noncompliance:
Describe the defect or noncompliance:
Per GM reca/l 16V-644, GM identified vehicles that may fail to conform to FMVSS 208, occupant crash
protection. GM states in these vehicles “the seatbelt-unfastened telltale will not illuminate for
approximately five seconds ofter the ignition is moved to the on or start position. There is no impact to
the vehicle’s seatbelt or airbag systems, and the telltales will function normally after the five-second
delay.”
If a noncompliance, provide the applicable FMVSS: FMVSS 208
Describe the safety risk:
Per GM recall 19V-644: “During the five-second delay, the telltale will not alert the driver that the
driver’s seatbelt is unbuckled or complete the airbag indicator readiness bulb check. There is no delay in
the activation of seat belt warning chimes.”
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If applicable, identify the manufacture of the defective or noncompliant component.
Per GM recall 19V-644: Aptiv Avenida Fomento Industrial 5/N
Chronology of Defect/ Noncompliance Determination
Provide the chronology of events leading up to the defect decision or test data for the
noncompliance decision.:
Early September 2019, GM filed a defect report of noncompliance to CMVSS 208. GM notified Thomas
Built Buses {TBB) of the recall and provided a VIN list of chassis cabs that were at TBB, TBB placed a hold
on the identified V/Ns per GMs instructions. DTNA requested information regarding the filing and
requested further information to determine if additional DTNA vehicles are affected. DTNA opened an
investigation to determine potential field exposure. Early October 2019, DTNA was provided a full list of
affected V/Ns supplied to TBB. October 3rd, 2019 DTNA with an abundance of caution, decided to
conduct a voluntary non-compliance recall on the GM identified vehicles.
Identify the Remedy
Describe the defect/noncompliance remedy program, including the manufacture’s plan for
reimbursement.
GM dealers will reprogram the instrumented panel cluster {/PC). Repairs will be performed by GM
authorized service facilities. Customer notification will be done by first class mail using GM records to
determine the customers affected.
Identify the Recall Schedule
Describe the recall schedule for notifications.:
General Motors to provide Customer notification and will be made using GM records to determine the
customers affected. – DTNA will not be mailing out any owner notification.
Planned Dealer Notification Begin Date:
Planned Dealer Notification End Date:
Planned Owner Notification Begin Date:
Planned Owner Notification End Date:
12/07/2019
12/07/2019
12/07/2019
12/07/2019
Manufacture’s identification code for this recall (if applicable): FL-833
DTNA Representative;
Andy Jones
Manager
Compliance and Regulatory Affairs
1 Affected Product
Vehicle
| MAKE | MODEL | YEAR |
| THOMAS BUILT BUSES | MINOTOUR | 2020 |
8 Associated Documents
Recall Quarterly Report #1, 2019-4
RCLQRT-19V718-4948.PDF 211.15KB
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Recall Quarterly Report #2, 2020-1
RCLQRT-19V718-3767.PDF 211.25KB
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Miscellaneous Document- 573 Defect Information Report
RMISC-19V718-3445.pdf 471.672KB
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Recall 573 Report- Amendment 1
RCLRPT-19V718-7012.PDF 213.039KB
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Owner Notification Letter(Part 577)
RCONL-19V718-0947.pdf 424.925KB
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Non-Compliance Notice 573 Report
RCLRPT-19V718-6655.PDF 213.045KB
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Recall Acknowledgement
RCAK-19V718-4982.pdf 244.766KB
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Recall Quarterly Report #3, 2020-2
RCLQRT-19V718-5188.PDF 211.33KB
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Latest Recalls Documents
GM Reprogramming
GM Diagnostic/Programming (TIS2Web)
Approved J2534 Device with TIS2WEB can reprogram 1996 and later All GM Modules.
To obtain the latest electronic controller calibration information for your vehicle, go to https://tis2web.service.gm.com/tis2web and enter the vehicle's 17 character Vehicle Identification Number (VIN) and select 'Get CAL IDโ.
You can then compare the latest part number with the actual number installed on the vehicle to determine if a reprogram is needed.
The Service Programming System (SPS) application is part of the TIS2Web system. To program an ECU, the SPS application must communicate with the vehicle control modules using the proper J2534 programming interface tool.
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