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October 24, 2019 NHTSA CAMPAIGN NUMBER: 19V760000
Safety Chains may be Too Short
If the safety chains are too short to be used, there is a risk that the trailer may completely detach from the tow vehicle, increasing the risk of a crash.
NHTSA Campaign Number: 19V760
Manufacturer Southern Pride Distributing LLC
Components TRAILER HITCHES
Potential Number of Units Affected 19
Summary
Southern Pride Distributing LLC is recalling certain 2019 Lakeline Rail trailers. The trailer safety chains may not be long enough to reach the attachment points on the tow vehicle.
Remedy
Southern Pride Distributing will notify owners, and will replace the safety chains with ones that are the correct length, free of charge. The recall began November 27, 2019. Owners may contact Southern Pride Distributing customer service at 1-731-696-3175.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
IMPORTANT SAFETY RECALL
19Vโ760
November 26, 2019
This notice applies to your vehicle, VIN: 1S9BU10.
Dear ,
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Southern Pride Distributing, LLC has decided that a defect which relates to motor vehicle safety exists in certain 2019 model year rail trailers sold in June, July and August of 2019.
As the owner of a Southern Pride smoker on a rail trailer, your satisfaction with our product is very important to us. This letter is to make you aware that certain 2019 model year rail trailers sold in June, July and August of 2019, may have shorter safety chains than intended. The safety chains should be 31โ in length from endโtoโend (including the hook). On the affected trailers, the safety chains are 25โ in length. The shorter safety chains may not be sufficient in length to reach the attachment points on the tow vehicle. The trailer should not be towed without safety chains properly attached to the tow vehicle. If the safety chains are too short to be used, there is a risk that the trailer may completely detach from the tow vehicle, increasing the risk of a crash.
Please measure the safety chains on your trailer. If they are the shorter chains, contact our Warranty Department at 800โ437โ2679 or techsupport@sopride.com. We will arrange for your trailer to be returned to our factory for correction at no charge. Southern Pride Distributing will replace the safety chains with ones that are the correct length.
If you have already paid for repairs on the above issue, please complete the enclosed reimbursement form and submit the form, and all required documents, to Warranty Department, PO Box 354, Alamo, TN 38001.
If after contacting our Warranty Department, you are still not satisfied we have done our best to remedy this condition without charge and within a reasonable time, you may contact the Administrator, NHTSA, 1200 New Jersey Ave., SE, Washington, DC 20590, call the tollโfree Vehicle Safety Hotline (1โ888โ327โ4236), or go to https://www.safercar.gov. The National Highway Traffic Safety Administration Campaign ID Number for this recall is 19V760.
We are sorry for any inconvenience you may experience.
Regards,
Shawn Odum, CPA
General Manager
1 Affected Product
Vehicle
| MAKE | MODEL | YEAR |
| SOUTHERN PRIDE | LAKELINE RAIL | 2019 |
7 Associated Documents
Recall Quarterly Report #1, 2019-4
RCLQRT-19V760-7943.PDF 211.125KB
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Recall Quarterly Report #2, 2020-1
RCLQRT-19V760-0223.PDF 211.225KB
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Recall Quarterly Report #3, 2020-2
RCLQRT-19V760-0186.PDF 211.308KB
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Defect Notice 573 Report
RCLRPT-19V760-5268.PDF 213.388KB
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Recall Acknowledgement
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Owner Notification Letter(Part 577)
RCONL-19V760-0038.pdf 167.26KB
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Recall Quarterly Report #4, 2020-3
RCLQRT-19V760-0526.PDF 211.41KB
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Latest Recalls Documents
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