Reduced Braking Ability – 2019-2020 Piaggio Vespa

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November 18, 2019 NHTSA CAMPAIGN NUMBER: 19V826000

Reduced Braking Ability

Hydrogen in the braking system can reduce the brake levereBay’s ability to activate the brakes, increasing the risk of a crash.

 

NHTSA Campaign Number: 19V826

Manufacturer PiaggioeBay Group Americas. Inc.

Components SERVICE BRAKES, HYDRAULIC

Potential Number of Units Affected 1,328

 

Summary

PiaggioeBay Group Americas. Inc. (PiaggioeBay) is recalling certain 2019 Vespa GTV 300, GTS 300, and 2020 Vespa GTS 300 HPE scooters. The brake lines may have been improperly galvanized, allowing hydrogen to be released into the brake fluideBay.

 

Remedy

PiaggioeBay will notify owners, and dealers will install front and rear master cylinder brake flush fittings, and perform a complete brake system flush, free of charge. The recall began November 27, 2019. Owners may contact PiaggioeBay customer service at 1-212-380-4433. PiaggioeBay’s number for this recall is PP2ZZQ1904_GTS.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 


Date: November 25, 2019
Contact: Technical Services
Subject: NHTSA Recall 19V826 – Brake bleeding campaign

 

Recall Communication:     Campaign Code: PP2ZZQ1904_GTS

 

Affected Models:   A specific range of:

  • GTS/GTV 300 models
  • GTS 300 HPE models

 

ConcernPiaggioeBay USA has identified the possibility of a non-conformity in the zinc plating surface treatment on the brake hoseeBay terminal fittings.  This can cause a chemical reaction with the brake fluideBay itself and result in excessive travel from the front or rear brake levereBay. This situation can cause reduced braking or stopping ability and can lead to a loss of control or a crash, increasing the risk of injury.

 

Cause:  A non-conforming zinc plating process on the brake hoseeBay fittings causes hydrogen   gas to escape into the brake fluideBay, leading to a loss of braking ability.

 

Correction:  The front and rear master cylinders will be fitted with special bleed fittings found in a specific kit (1R000467).  In addition, the entire brake system must be bled and flushed of contaminated brake fluideBay. *Entering the recall claim for each VIN automatically creates the parts order for the kit.  Do not order it manually.*

 

Please prioritize the repair following the guidelines below:

Customer vehicles:  Perform recall at first available opportunity 

Vehicles in stock:    Perform recall at the PDI stage before sale to customer

 

All affected vehicles are blocked from warranty registration until the campaign has been completed in the PWM warranty system.

 

Note: It is imperative to perform this recall before the vehicle is sold and/or leaves the dealership. Using the PWM warranty system, click on โ€œCampaignsโ€, then โ€œCampaign Reportsโ€ to view ALL VINS in your inventory that require a technical update or recall. This list can be filtered by searching for a specific Campaign Description, a Frame number, the Campaign start date or Coupon state. This recall has the description, โ€œBrake FluideBay Replacement and brake system bleedingโ€. Customers can also check for themselves if their vehicle is subject to this recall by using this site: https://static.piaggio.com/recall/formpiaggio_en.html

 

 

Checking your entire inventory for campaigns:

 

 

Owner Notification: Each owner of a vehicle included in this recall will be notified by first class mail. In this letter PiaggioeBay USA will describe the details of the concern, the cause, and the correction addressed by this recall. In addition, PiaggioeBay USA asks that each owner contact their respective PiaggioeBay/Vespa dealer to arrange for an appointment to have the parts and labor required of this recall completed.

Please make every effort to accommodate your recall customers within your existing service schedule. In addition, PiaggioeBay USA has provided each recall customer with details of the TREAD Act Reimbursement program. In short, this program provides a plan to reimburse a customer who has already paid for the same repair or update as described in the recall documents. A copy of the Owner Notification and the TREAD Act Reimbursement letters are included at the end of this bulletin.

 

Important Note: Under the National Traffic and Safety Act of 1966 as amended, if there has been a recall campaign, dealers must assure that all new vehicles and new items of replacement equipment are free of safety defects and comply with all applicable Federal Motor Vehicle Safety Standards at the time of delivery to the customer.  This means that dealers may not deliver new motor vehicles or new items of replacement equipment to consumers unless the safety defect or noncompliance has been remedied before delivery.

 

VIN Identification (For individual VINS):

 

  1. Go to the Dealer Portal https://dealerportal.piaggiocom/ ย and enter your Username and Password. From the left hand menu, click on โ€œPiaggioeBay Business Serviceโ€

 

  1. From the PiaggioeBay Business Service page, choose the tab โ€œPiaggioeBay Warranty Managementโ€

 

  1. Select โ€œOther functionsโ€ in left-hand main menu, then โ€œVehicle Historyโ€ in the sub-menu.

 

  1. Enter the VIN number next to โ€œFrame numberโ€ and click โ€œRetrieve Dataโ€

 

  1. Click the box next to โ€œActive Campaignsโ€ to view any recalls or technical updates that apply to the VIN. This recall has the description, โ€œBrake fluideBay replacement and brake system bleedingโ€.

 

  1. The status of the campaign can be determined from the status column. Status examples are shown below:

 

TO DO: a claim for the campaign has not be entered

 

SUSPENDED:  a dealer in the network has entered a claim for the campaign, but has not โ€œcarried outโ€ the claim.  Please contact the warranty administrator-ihenry@piaggiogroupamericas.com

 

PERFORMED: a claim for the campaign has been entered and carried out by a dealer

 

 

Warranty Claiming:    

 

  1. From the PWM warranty system menu, click on โ€œCampaignsโ€. Under the heading โ€œEnter Campaignsโ€ enter the VIN next to โ€œFrame numberโ€ and click โ€œSearchโ€.

 

  1. Under โ€œCampaign Codeโ€, click on the underlined ID code for this campaign.

 

 

  1. Under โ€œ Coup. Dataโ€, enter the KM/Mi. of the vehicle.

 

  1. Click the โ€œSAVEโ€ icon at the top of the claim.

 

Note: Entering the recall claim for each VIN automatically creates the parts order for the kit 1R000467.  Do not order it manually.*

 

Important note:  In order to begin the payment process, Campaign submission must be followed by โ€œCarrying-Outโ€ the recall or technical update campaign.  This is the last step in the claim process, confirming that the work was actually performed by your dealer.

โ€œCarrying-outโ€ recalls or updates is done under the function โ€œState Managementโ€ in PWM.  On claims found under State Management, you must click on the Wrench icon under the column โ€œPerform workโ€ for the respective claim. All types of claims (Normal warranty claims/ Technical update claims /Recall claims) are carried out under State Management.

 

Labor reimbursement and necessary parts:

 

Service coupon 1 โ€“ Replacing brake fluideBay and bleeding brake system

  • Minutes of labor reimbursed: 100 minutes
  • Spare part kit: 1R000467 (Composed of 2 bleed fittings, 4 crush washers, 1 O-ring.)

*Entering the recall claim for each VIN automatically creates the parts order for the kit.  Do not order it manually.*

  • Reimbursement for brake fluideBay: $OIL150 (PiaggioeBay has included a flat rate of approx. $4.00 in the service coupon, identified by the code $OIL150, to cover the cost for the purchase of approximately 250 cc of brake fluideBay)

 

Note:  โ€œGTVโ€ models affected by this recall, due to the design, will not be fitted with bleeder kits on the master cylinders.  A revised procedure will be forthcoming on these models.

 

PROCEDURE

Procedure for bleeding Front brake circuit

Before starting any work on the vehicle, check the travel of the two brake levers by applying the O-ring P/N 006731 as shown in the figure.

Note: O-ring found in kit 1R000467

 

Place one end of the caliper gauge on the end of the hand grip as shown in the photo.

 

N.B.:

It is not necessary to remove the end of the handlebar, which has been removed in the photo solely to illustrate the procedure more clearly.

 

Place the other end of the caliper gauge on the brake levereBay as shown in the photo.
Measure the distance between the brake levereBay and the end of the hand grip.

 

Take photos of the measured values for both brake levers ensuring the readout is clearly visible. These photos must be attached to the service coupon when finalizing claim in State Management.

 

This is required to provide PiaggioeBay with the measurements for statistical purposes.
Now start the procedure to bleed the brake system and replace the entire quantity of brake fluideBay in the system.

 

Remove the rear view mirrors and any accessories fitted to permit removal of the handlebar covers complete with headlamp.

Cover the bodywork of the vehicle adequately to protect against damage and spilt fluid.
Turn the handlebar fully to the right to allow unimpeded access for working on the front brake system.

 

Dry the area in the vicinity of the master cylinder with absorbent paper and remove the connector with the relative copper washers.

 

Fit the bleeding kit fitting with bleed nipple, P/N AP8133945 with new copper washers, P/N AP8113004, and loosen the bleed nipple nut to open.

Note: Bleed nipples and copper washers found in kit 1R000467

 

Check the brake fluideBay level in the reservoir.

Top up if necessary.

 

N.B: use DOT 4 brake fluid

 

Connect one end of a transparent tube to the bleed nipple, placing the other end of the tube into a suitable container.

The tube must be kept curved, forming a bend above the level of the nipple so that the column of fluid draining from the nipple always drains upwards and never downwards.

 

Bleed the brake master cylinder via the bleed nipple, turning the handlebar fully to the right and carrying out the procedure described below:

  • Pull the brake levereBay to 1/3 of its total travel
  • Loosen the bleed nipple and, as soon as brake fluideBay starts to bleed from the nipple (with or without air bubbles), pull the lever completely.
  • Close the bleed nipple.
  • Release the brake levereBay.

 

Check if the fluid contains air bubbles. Repeat the sequence described above until only brake fluideBay containing no air bubbles is bled from the nipple for at least three consecutive check cycles.

 

IMPORTANT:

Check the level in the brake master cylinder reservoir frequently during this procedure.

 

Lower the container and the tube and disconnect the drain tube to prevent loss of brake fluideBay.

 

Open the lid of the master cylinder reservoir, top up with fluid to the correct level and close the lid of the master cylinder.

 

Support the vehicle adequately.

Remove the front wheel, removing the fastener screws and the relative washers.

 

Remove the front wheel.

 

Loosen the bleed nipple on the front brake caliper in preparation for the next step in the procedure.

 

Turn the handlebar slightly to the right to facilitate the bleeding process.

Fit the bleed tube, curving it to form a bend above the level of the bleed nipple.

 

Bleed the front caliper from the bleed nipple with the procedure described below:

  • Pull the brake levereBay to 1/3 of its total travel
  • Loosen the bleed nipple and, as soon as brake fluideBay starts to bleed from the nipple (with or without air bubbles), pull the lever completely.
  • Close the bleed nipple.
  • Release the brake levereBay.

Check if the fluid contains air bubbles. Repeat the sequence described above until only brake fluideBay containing no air bubbles is bled from the nipple for at least three consecutive check cycles.

IMPORTANT: Check the level in the reservoir continuously and top up if necessary.

 

Remove the bleed tube.

 

Fit the O-ring P/N 006731, as shown in the figure. Note: O-ring found in kit 1R000467

 

Place one end of the caliper gauge on the end of the hand grip as shown in the photo.

 

N.B.:
It is not necessary to remove the end of the handlebar, which has been removed in the photo solely to illustrate the procedure more clearly.

 

Place the other end of the caliper gauge on the brake levereBay as shown in the photo.
Measure the distance between the brake levereBay and the end of the hand grip. The distance must be at least 103 mm.

IMPORTANT: I the distance measured is not correct, repeat the entire bleeding procedure from the start.

 

Once the distance between the lever and the hand grip is correct, replace the brake fluideBay with the following procedure.

Top up the fluid in the brake master cylinder reservoir to the correct level, and then carry out the following procedure to replace the brake fluideBay, after forming a 180ยฐ bend in the bleed tube above the bleed nipple and immersing the other end in brake fluideBay (see photo):

  • Fill the reservoir to the max. level.
  • Open the bleeder screw.
  • Pull the brake levereBay to its end of travel 6 times

 

Repeat the procedure until a volume of 120 cc has been pumped and collected from the caliper.

Now close the bleed screw with the brake levereBay in the released position.

 

NOTE: all the brake fluideBay collected during this step MUST be disposed of, as it is contaminated and cannot be used again.

 

This will ensure that all the fluid in the brake circuit is replaced correctly with new fluid.

Top up to the correct level and fit and fasten the lid of the reservoir. Note: to avoid sucking air into the circuit, do not pull the brake levereBay more than 6 times for each reservoir full of fluid.

Recommended product

DOT 4 brake fluid

 

Place one end of the caliper gauge on the end of the hand grip as shown in the photo.

Measure the distance between the brake levereBay and the end of the hand grip. The distance must be at least 103 mm.

 

N.B.:
It is not necessary to remove the end of the handlebar, which has been removed in the photo solely to illustrate the procedure more clearly.

 

IMPORTANT: I the distance measured is not correct, repeat the entire bleeding procedure from the start.

 

 

Procedure for bleeding Rear brake circuit

Dry the area in the vicinity of the master cylinder with absorbent paper and remove the connector with the relative copper washers.

 

Fit the bleeding kit fitting with bleed nipple, P/N AP8133945 with new copper washers, P/N AP8113004, and loosen the bleed nipple nut to open.

Note: Bleed nipples and copper washers found in kit 1R000467

 

Check the brake fluideBay level in the reservoir.

Top up if necessary.

 

N.B: use DOT 4 brake fluid

 

Connect one end of a transparent tube to the bleed nipple, placing the other end of the tube into a suitable container.

The tube must be kept curved, forming a bend above the level of the nipple so that the column of fluid draining from the nipple always drains upwards and never downwards.

 

Bleed the rear brake master cylinder via the bleed nipple, turning the handlebar fully to the left and carrying out the procedure described below:

  • Pull the brake levereBay to 1/3 of its total travel
  • Loosen the bleed nipple and, as soon as brake fluideBay starts to bleed from the nipple (with or without air bubbles), pull the lever completely.
  • Close the bleed nipple.
  • Release the brake levereBay.

Check if the fluid contains air bubbles. Repeat the sequence described above until only brake fluideBay containing no air bubbles is bled from the nipple for at least three consecutive check cycles.

 

IMPORTANT:

Check the level in the brake master cylinder reservoir frequently during this procedure.

 

Lower the container and the tube and disconnect the drain tube to prevent loss of brake fluideBay.

 

Open the lid of the master cylinder reservoir, top up with fluid to the correct level and close the lid of the master cylinder.

 

Connect one end of a transparent tube to the bleed nipple, placing the other end of the tube into a suitable container.

The tube must be kept curved, forming a bend above the level of the nipple so that the column of fluid draining from the nipple always drains upwards and never downwards.

 

Bleed the rear caliper via the bleed nipple, turning the handlebar fully to the left and carrying out the procedure described below:

  • Pull the brake levereBay to 1/3 of its total travel
  • Loosen the bleed nipple and, as soon as brake fluid starts to bleed from the nipple (with or without air bubbles), pull the lever completely.
  • Close the bleed nipple.
  • Release the brake levereBay.

 

Check if the fluid contains air bubbles. Repeat the sequence described above until only brake fluideBay containing no air bubbles is bled from the nipple for at least three consecutive check cycles.

 

IMPORTANT:

Check the level in the reservoir continuously and top up if necessary.

 

Fit the O-ring P/N 006731, as shown in the figure.

Note: O-ring found in kit 1R000467

 

Place the other end of the caliper gauge on the brake levereBay as shown in the photo.

 

Place one end of the caliper gauge on the end of the hand grip as shown in the photo.
Measure the distance between the brake levereBay and the end of the hand grip. The distance must be at least 103 mm.

It is not necessary to remove the end of the handlebar, which has been removed in the photo solely to illustrate the procedure more clearly.

 

IMPORTANT: If the distance measured is not correct, repeat the entire bleeding procedure from the start.

 

Once the distance between the lever and the hand grip is correct, replace the brake fluideBay with the following procedure.

Top up the fluid in the brake master cylinder reservoir to the correct level, and then carry out the following procedure to replace the brake fluideBay, after forming a 180ยฐ bend in the bleed tube above the bleed nipple and immersing the other end in brake fluideBay (see photo on following page):

  • Fill the reservoir to the max. level.
  • Open the bleed screw.
  • Pull the brake levereBay to its end of travel 6 times

Repeat the procedure until a volume of 120 cc has been pumped and collected from the caliper.

Now close the bleed screw with the brake levereBay in the released position.

NOTE: all the brake fluideBay collected during this step MUST be disposed of, as it is contaminated and cannot be used again.

 

This will ensure that all the fluid in the brake circuit is replaced correctly with new fluid.

Top up to the correct level and fit and fasten the lid of the reservoir.

Note: to avoid aspirating air into the circuit, do not pull the brake levereBay more than 6 times for each reservoir full of fluid.

Recommended product
DOT 4 brake fluid

 

Place one end of the caliper gauge on the end of the hand grip as shown in the photo.

Measure the distance between the brake levereBay and the end of the hand grip. The distance must be at least 103 mm.

 

N.B.:
It is not necessary to remove the end of the handlebar, which has been removed in the photo solely to illustrate the procedure more clearly.

 

IMPORTANT: If the distance measured is not correct, repeat the entire bleeding procedure from the start.

 

Refit the rubber caps on all the bleed nipples.

 

Best Regards,
PiaggioeBay Group Americas
Technical Services

 


 

Copy of Customer letter and Tread Act Reimbursement Plan

 

Date:  November 25, 2019

 

Dear Valued Customer:

 

IMPORTANT  SAFETY  RECALL

 

Regarding your:  2019 GTS/GTV 300    or   2020 GTS 300 HPE 

 

THIS NOTICE APPLIES TO YOUR VEHICLE

VIN:______________________

 

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. The NHTSA identification number of this recall is 19V-826

 

REASON FOR THIS RECALL 

PiaggioeBay USA has decided that a defect, which relates to motor vehicle safety, exists in a specific range of Vespa scooters as noted below

  • Select 2019 GTS/GTV 300 models
  • Select 2020 GTS 300 HPE models

 

In the affected range, PiaggioeBay USA has identified the possibility of a non-conformity in the zinc plating surface treatment on the brake hoseeBay terminal fittings.  This can cause a chemical reaction with the brake fluideBay itself and result in excessive travel from the front or rear brake levereBay. This situation can cause reduced braking and stopping ability and can lead to a loss of control or a crash, increasing the risk of injury.  According to vehicle registration records; you are the owner of a vehicle that falls within this affected VIN range.

 

WHAT WE WILL DO 

To address this situation, PiaggioeBay USA will conduct a recall of the aforementioned models within the affected VIN range. PiaggioeBay USA, through the qualified dealer network will install master cylinder bleed fittings on the front and rear master cylinders along with performing a complete brake system flush. This repair campaign will eliminate any potential safety risk.

The work required by this recall may be completed by your qualified PiaggioeBay/Vespa dealer at no charge to you for the required parts and labor. The work time for the repair is approximately 100 minutes.  

 

WHAT YOU SHOULD DO

With the receipt of this letter, please contact your authorized PiaggioeBay/Vespa dealership as soon as possible to schedule an appointment to have the recall completed. Instructions for this recall have been sent to your dealer and the parts are available. Your dealer is best equipped to obtain parts and provide service to ensure that your vehicle is corrected as promptly as possible. Please ensure that these instructions are followed by anyone that uses your vehicle.

If you take your vehicle to your dealer on the agreed service date and they do not remedy this condition on that date or within three (3) days, we recommend you contact our Customer Care helpline at: 212-380-4433.

After contacting your dealer and the above number, if you are still not able to have the safety defect remedied without charge and within a reasonable time, you may wish to write to: The Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave SE, Washington, DC 20590, or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1800-424-9153); or go to https://www.safercar.gov.

Our Customer Care helpline (212-380-4433) is available to provide you with further information and any support you may need. Should the vehicle not be in your possession or available to you, please provide the name and address of the purchaser by contacting our Customer Care department or by filling out the form on the following page. This form can be faxed to 212-3804459.

If you previously had the work required of this recall completed at your own expense, please refer to the attached letter (Tread Act Customer Reimbursement Plan) describing the criteria and procedure to request reimbursement.

Federal law requires any lessor who receives a notification of a determination of a safety-related defect or noncompliance pertaining to any leased motor vehicle shall send the notice to the lessee within 10 days.

We are sorry to cause this inconvenience; however, we have taken this action in the interest of your safety and continued satisfaction with our products. Thank you for your prompt attention to this important matter.

 

Very truly yours,

 

PiaggioeBay USA

PiaggioeBay Group Americas

 


TREAD ACT CUSTOMER REIMBURSEMENT PLAN

Customer Reimbursement for Safety Related Recall Repairs
Effective with Safety related recalls initiated as of January 15, 2003

PiaggioeBay USA is initiating a safety related recall for a select range of 2019 GTS/GTV 300 and 2020 GTS 300 HPE models that includes your VIN number. If you have previously paid to have the repair or update as described in the recall documentation completed, you are entitled to be reimbursed for that expense.

You are encouraged to request reimbursement from your respective PiaggioeBay/Vespa dealer.  Alternatively, you may submit the request for reimbursement to the following address:

Customer Care
PiaggioeBay USA
1020 W. 17th Street
Costa Mesa, CA 92627

 

In every case:

  • Repair expenses pertaining to the subject of the safety recall are reimbursable, not consequential expenses such as towing, rental, accommodations, damage repairs, etc.
  • Expenses from repair facilities outside of the PiaggioeBay USA authorized dealer network will be considered; however, the repair procedure must meet PiaggioeBay USAโ€™s standards.
  • When reimbursing for parts, the Manufacturers Suggested Retail Price (MSRP) will be considered as the guideline for reasonable charges.
  • Expenses for repairs performed more than 10 days after the date of the last customer notification letter sent by PiaggioeBay USA are not eligible for reimbursement.
  • Taxes and hazardous waste disposal, where previously paid, are eligible for reimbursement.

The authorized  PiaggioeBay/Vespa  dealer will request a copy of the customer notification letter, as well as a copy of the ownerโ€™s previously paid invoice, and then inspect the vehicle (if still in the possession of the invoice holder) to determine the scope and quality of the previous repair.  Claims will be processed within 60 days of receipt.

 


Date: November 27, 2019
Dear Valued Customer:

IMPORTANT SAFETY RECALL

Regarding your: 2019 GTS/GTV 300 or 2020 GTS 300 HPE

THIS NOTICE APPLIES TO YOUR VEHICLE VIN:

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act The NH TSA identification number of this recall is 19V-826

 

REASON FOR THIS RECALL

PiaggioeBay USA has decided that a defect, which relates to motor vehicle safety, exists in a specific range of Vespa scooters as noted below

  • Select 2019 GTS/GTV 300 models
  • Select 2020 GTS 300 HPE models

In the affected range, PiaggioeBay USA has identified the possibility of a non-conformity in the zinc plating surface treatment on the brake hoseeBay terminal fittings. This can cause a chemical reaction with the brake fluideBay itself and result in excessive travel from the front or rear brake levereBay. This situation can cause reduced braking and stopping ability and can lead to a loss of control or a crash, increasing the risk of injury. According to vehicle registration records; you are the owner of a vehicle that falls within this affected VIN range.

 

WHAT WE WILL DO

To address this situation, PiaggioeBay USA will conduct a recall of the aforementioned models within the affected VIN range. PiaggioeBay USA, through the qualified dealer network will install master cylinder bleed fittings on the front and rear master cylinders along with performing a complete brake system flush. This repair campaign will eliminate any potential safety risk.

The work required by this recall may be completed by your qualified PiaggioeBay/Vespa dealer at no charge to you for the required parts and labor. The work time for the repair is approximately 100 minutes.

 

WHAT YOU SHOULD DO

With the receipt of this letter, please contact your authorized PiaggioNespa dealership as soon as possible to schedule an appointment to have the recall completed. Instructions for this recall have been sent to your dealer and the parts are available. Your dealer is best equipped to obtain parts and provide service to ensure that your vehicle is corrected as promptly as possible. Please ensure that these instructions are followed by anyone that uses your vehicle.

If you take your vehicle to your dealer on the agreed service date and they do not remedy this condition on that date or within three (3) days, we recommend you contact our Customer Care helpline at: 212-380-4433.

After contacting your dealer and the above number, if you are still not able to have the safety defect remedied without charge and within a reasonable time, you may wish to write to: The Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave SE, Washington, DC 20590, or call the toll-free Vehicle safety Hotline at 1-888-327-4236 (TTY: 1800-424-9153); or go to https://www.safercar.qov.

Our Customer Care helpline (212-380-4433) is available to provide you with further information and any support you may need. Should the vehicle not be in your possession or available to you, please provide the name and address of the purchaser by contacting our Customer Care department or by filling out the form on the following page. This form can be faxed to 212-3804459.

If you previously had the work required of this recall completed at your own expense, please refer to the attached letter (Tread Act Customer Reimbursement Plan) describing the criteria and procedure to request reimbursement.

Federal law requires any lessor who receives a notification of a determination of a safety-related defect or noncompliance pertaining to any leased motor vehicle shall send the notice to the lessee within 10 days.

We are sorry to cause this inconvenience; however, we have taken this action in the interest of your safety and continued satisfaction with our products. Thank you for your prompt attention to this important matter.

Very truly yours,

PiaggioeBay USA
PiaggioeBay Group Americas


TREAD ACT CUSTOMER REIMBURSEMENT PLAN

Customer Reimbursement for Safety Related Recall Repairs

Effective with Safety related recalls initiated as of January 15, 2003

PiaggioeBay USA is initiating a safety related recall for a select range of 2019 GTS/GTV 300 and 2020 GTS 300 HPE models that includes your VIN number. If you have previously paid to have the repair or update as described in the recall documentation completed, you are entitled to be reimbursed for that expense.

You are encouraged to request reimbursement from your respective PiaggioNespa dealer. Alternatively, you may submit the request for reimbursement to the following address:

Customer Care
PiaggioeBay USA
1020 W. 17th Street
Costa Mesa, CA 92627

 

In every case:

  • Repair expenses pertaining to the subject of the safety recall are reimbursable, not consequential expenses such as towing, rental, accommodations, damage repairs, etc.
  • Expenses from repair facilities outside of the PiaggioeBay USA authorized dealer network will be considered; however, the repair procedure must meet PiaggioeBay USA’s standards.
  • When reimbursing for parts, the Manufacturers Suggested Retail Price (MSRP) will be considered as the guideline for reasonable charges.
  • Expenses for repairs performed more than 10 days after the date of the last customer notification letter sent by PiaggioeBay USA are not eligible for reimbursement.
  • Taxes and hazardous waste disposal, where previously paid, are eligible for reimbursement.

The authorized PiaggioNespa dealer will request a copy of the customer notification letter, as well as a copy of the owner’s previously paid invoice, and then inspect the vehicle (if still in the possession of the invoice holder) to determine the scope and quality of the previous repair. Claims will be processed within 60 days of receipt.

 


11/24/19

 

19V-826 Chronology

 

  1. All principal events that were the basis for the determination that the defect related to motor vehicle safety.

Details about chronology of principal events are listed here below:

07/26: After-Sales Dep. reports Vespa GTS with spongy brake levereBay that touch the handle even after the standard brake system bleeding

07/29: Found more cases of GTS parked in the Plant with the same symptomatology of the After-Sales Dep. vehicle

07/31: The vehicle with the symptom was restored by bleeding air from the brake lines

08/28: PiaggioeBay performed a test (pull brake levereBay) to evaluate the brake systems that was restored on 07/31 โ†’Result: Brake systems not yet compliant

09/02: PiaggioeBay checked the Vehicles exhibited in the Plant Showroom โ†’ all the brake systems were found to not be compliant

09/18: PiaggioeBay contacts BremboeBay, Sea Marconi and Brizio Basi to have technical advice about the phenomenon

09/26-10/10: Sea Marconi analysis: extract the bubble of gas, to identity what kid of chemical element was in the brake system

10/09: Defined and Applied first bleeding procedure to restore vehicles present in the Plant, that did not solve the problem

10/22: Match found: non-conformity of the zinc plating surface

10/22: Pisa University and SEM analysis: confirmation that the pieces with a non-conformity of the zinc plating surface caused the release of hydrogen 11/05: Official scrap report sent to the supplier.

 

  1. A summary of all warranty claims, field or service reports, Enclosed: summary of related warranty claims on brake .

Relevance of each event is classified adding ranking 1-2-3 (1=accident; 2= clear feedback from the customer; 3= low evidence or not clear relation to the issue).

Warranty no. Relevance (*) Part no. Description Vehicle Type Production date Selling date Country Km Warranty date
1C0027472000005944045(*) CENTRALINA  ABSeBay (FILLED)Vespa GTS 12528/02/201928/03/2019Austria96629/08/2019
1C0027472000005943568(*) CENTRALINA  ABSeBay (FILLED)Vespa GTS 12529/10/201810/05/2019Francia295704/09/2019
1C0027472000005952275(*) CENTRALINA  ABSeBay (FILLED)Vespa GTS 12513/02/201927/05/2019Monaco13026/09/2019
CM0683202000005924980PINZA FRENOVespa GTS 12529/10/201802/07/2019Belgio016/07/2019
CM0683202000005930731PINZA FRENOVespa GTS 12505/10/201812/12/2018Francia73817/07/2019
CM0683202000005931316PINZA FRENOVespa GTS 12515/10/201807/11/2018Francia122224/07/2019
CM0683202000005933486PINZA FRENOVESPA GTS 30030/10/201801/04/2019Germania167224/07/2019
CM0683202000005933847PINZA FRENOVESPA GTS 30030/10/201829/11/2018Gran Bretagna6725/07/2019
CM0683202000005933768PINZA FRENOVespa GTS 12505/10/201819/07/2019Belgio4527/07/2019
CM0683202000005937767PINZA FRENOVESPA GTS 30019/10/201821/12/2018Italia120608/08/2019
CM0683202000005943509PINZA FRENOVespa GTS 12525/10/201829/08/2019Belgio030/08/2019
CM0683202000005939764PINZA FRENOVespa GTS 12524/10/201826/04/2019Germania121707/09/2019
CM0683202000005949020PINZA FRENOVespa GTS 12524/10/201807/02/2019Francia385711/09/2019
CM0683202000005957346PINZA FRENOVESPA GTS 30017/10/201825/03/2019Italia518102/10/2019
CM0683202000005955917PINZA FRENOVESPA GTS 30014/09/201818/01/2019Germania255709/10/2019
CM0683202000005960611PINZA FRENOVespa GTS 12505/10/201817/12/2018Spagna86711/10/2019
CM0683202000005934616PINZA FRENOVESPA GTS 30015/10/201827/02/2019Belgio250030/10/2019
CM0683202000005964330PINZA FRENOVESPA GTS 30019/10/201804/01/2019Grecia210505/11/2019
CM0741012000005939762PINZA FRENOVespa GTS 12524/10/201826/04/2019Germania121707/09/2019
CM0741012000005955915PINZA FRENOVESPA GTS 30014/09/201818/01/2019Germania255709/10/2019
CM0748062000005938645POMPA IDRAULICA C.DO FRENO POSTERIOREVESPA GTS 30018/10/201824/05/2019Germania58819/08/2019
CM0748062000005948041POMPA IDRAULICA C.DO FRENO POSTERIOREVespa GTS 12524/10/201805/06/2019Germania84009/09/2019
CM0748062000005945164POMPA IDRAULICA C.DO FRENO POSTERIOREVESPA GTS 30015/10/201809/11/2018Italia659218/09/2019
CM0748062000005949431POMPA IDRAULICA C.DO FRENO POSTERIOREVESPA GTS 30017/10/201828/05/2019Germania149120/09/2019
CM0748062000005944687POMPA IDRAULICA C.DO FRENO POSTERIOREVESPA GTS 30018/10/201803/11/2018Svizzera278410/10/2019
CM0748062000005945659POMPA IDRAULICA C.DO FRENO POSTERIOREVespa GTS 12525/10/201811/02/2019Spagna193314/10/2019
CM0748062000005955077POMPA IDRAULICA C.DO FRENO POSTERIOREVESPA GTS 30015/11/201813/05/2019Germania87022/10/2019
CM0749072000005873441POMPA IDRAULICA FRENOVespa GTS 12521/03/201816/08/2018Spagna130014/01/2019
CM0749072000005922832POMPA IDRAULICA FRENOVespa GTS 12525/10/201825/06/2019Francia226/06/2019
CM0749072000005927984POMPA IDRAULICA FRENOVESPA GTS 30022/10/201828/03/2019Svizzera103210/07/2019
CM0749072000005930479POMPA IDRAULICA FRENOVespa GTS 12531/10/201825/06/2019Italia27317/07/2019
CM0749072000005930281POMPA IDRAULICA FRENOVESPA GTS 30015/10/201809/11/2018Italia619419/07/2019
CM0749072000005931374POMPA IDRAULICA FRENOVESPA GTS 30016/11/201816/04/2019Italia102019/07/2019
CM0749072000005927051POMPA IDRAULICA FRENOVESPA GTS 30024/10/201808/03/2019Germania75222/07/2019
CM0749072000005932433POMPA IDRAULICA FRENOVESPA GTS 30018/10/201822/02/2019Germania77731/07/2019
CM0749072000005931976POMPA IDRAULICA FRENOVESPA GTS 30019/10/201821/03/2019Germania192331/07/2019
CM0749072000005935197POMPA IDRAULICA FRENOVESPA GTS 30016/10/201829/03/2019Spagna56001/08/2019
CM0749072000005937184POMPA IDRAULICA FRENOVESPA GTS 30031/10/201805/03/2019Singapore530106/08/2019
CM0749072000005938008POMPA IDRAULICA FRENOVESPA GTS 30016/10/201829/11/2018Gran Bretagna232207/08/2019
CM0749072000005938542POMPA IDRAULICA FRENOVESPA GTS 30005/12/201823/02/2019USA193309/08/2019
CM0749072000005938764POMPA IDRAULICA FRENOVESPA GTS 30018/10/201802/04/2019Germania278212/08/2019
CM0749072000005937649POMPA IDRAULICA FRENOVESPA GTS 30018/10/201808/11/2018Germania198116/08/2019
CM0749072000005938978POMPA IDRAULICA FRENOVESPA GTS 30031/10/201814/02/2019Germania252519/08/2019
CM0749072000005939433POMPA IDRAULICA FRENOVESPA GTS 30019/10/201826/02/2019Germania323719/08/2019
CM0749072000005940515POMPA IDRAULICA FRENOVESPA GTS 30019/10/201805/04/2019Germania23420/08/2019
CM0749072000005939919POMPA IDRAULICA FRENOVespa GTS 12523/10/201829/03/2019Germania55222/08/2019
CM0749072000005941680POMPA IDRAULICA FRENOVESPA GTS 30018/10/201820/11/2018Germania39523/08/2019
CM0749072000005941908POMPA IDRAULICA FRENOVespa GTS 12515/10/201806/12/2018Francia170823/08/2019
CM0749072000005939868POMPA IDRAULICA FRENOVESPA GTS 30002/10/201829/07/2019Germania20223/08/2019
CM0749072000005939389POMPA IDRAULICA FRENOVESPA GTS 30022/10/201811/02/2019Germania100724/08/2019
CM0749072000005939598POMPA IDRAULICA FRENOVESPA GTS 30023/10/201818/12/2018Germania17126/08/2019
CM0749072000005935452POMPA IDRAULICA FRENOVESPA GTS 30013/11/201803/12/2018Belgio289627/08/2019
CM0749072000005933398POMPA IDRAULICA FRENOVESPA GTS 30016/10/201813/12/2018Gran Bretagna57427/08/2019
CM0749072000005929061POMPA IDRAULICA FRENOVESPA GTS 30019/10/201804/01/2019Grecia93028/08/2019
CM0749072000005928519POMPA IDRAULICA FRENOVESPA GTS 30016/10/201825/01/2019Grecia20028/08/2019
CM0749072000005942551POMPA IDRAULICA FRENOVESPA GTS 30015/11/201809/04/2019Germania297928/08/2019
CM0749072000005936951POMPA IDRAULICA FRENOVESPA GTS 30022/10/201823/03/2019Germania172229/08/2019
CM0749072000005944044POMPA IDRAULICA FRENOVESPA GTS 30016/10/201829/03/2019Francia155629/08/2019
CM0749072000005943302POMPA IDRAULICA FRENOVESPA GTS 30016/10/201812/06/2019Germania134429/08/2019
CM0749072000005942132POMPA IDRAULICA FRENOVESPA GTS 30030/10/201821/06/2019Germania60329/08/2019
CM0749072000005937046POMPA IDRAULICA FRENOVESPA GTS 30023/10/201811/02/2019Italia150030/08/2019
CM0749072000005942798POMPA IDRAULICA FRENOVESPA GTS 30027/09/201814/03/2019Danimarca62030/08/2019
CM0749072000005934632POMPA IDRAULICA FRENOVespa GTS 12522/10/201819/03/2019Francia150930/08/2019
CM0749072000005941984POMPA IDRAULICA FRENOVESPA GTS 30027/09/201820/03/2019Svizzera92630/08/2019
CM0749072000005945219POMPA IDRAULICA FRENOVespa GTS 12524/10/201825/03/2019Germania102/09/2019
CM0749072000005942604POMPA IDRAULICA FRENOVESPA GTS 30024/10/201809/11/2018Germania189203/09/2019
CM0749072000005944867POMPA IDRAULICA FRENOVespa GTS 12505/10/201820/03/2019Francia224503/09/2019
CM0749072000005939911POMPA IDRAULICA FRENOVESPA GTS 30018/10/201814/11/2018Germania110604/09/2019
CM0749072000005946129POMPA IDRAULICA FRENOVESPA GTS 30015/10/201816/11/2018Italia357004/09/2019
CM0749072000005945977POMPA IDRAULICA FRENOVESPA GTS 30031/10/201801/03/2019Germania298004/09/2019
CM0749072000005945614POMPA IDRAULICA FRENOVESPA GTS 30001/10/201827/03/2019Germania8304/09/2019
CM0749072000005945978POMPA IDRAULICA FRENOVespa GTS 12526/10/201827/05/2019Germania204204/09/2019
CM0749072000005943401POMPA IDRAULICA FRENOVESPA GTS 30016/10/201829/11/2018Gran Bretagna44005/09/2019
CM0749072000005944983POMPA IDRAULICA FRENOVESPA GTS 30014/11/201824/01/2019Hongkong556905/09/2019
CM0749072000005946071POMPA IDRAULICA FRENOVESPA GTS 30022/10/201813/05/2019Finlandia58005/09/2019
CM0749072000005947100POMPA IDRAULICA FRENOVESPA GTS 30022/10/201823/01/2019Germania530506/09/2019
CM0749072000005946821POMPA IDRAULICA FRENOVESPA GTS 30031/10/201815/02/2019Germania228106/09/2019
CM0749072000005937629POMPA IDRAULICA FRENOVESPA GTS 30018/10/201801/03/2019Germania207809/09/2019
CM0749072000005946158POMPA IDRAULICA FRENOVespa GTS 12528/09/201829/03/2019Francia34409/09/2019
CM0749072000005936263POMPA IDRAULICA FRENOVESPA GTS 30015/11/201803/04/2019Germania109009/09/2019
CM0749072000005947954POMPA IDRAULICA FRENOVespa GTS 12526/10/201819/06/2019Slovenia45609/09/2019
CM0749072000005943536POMPA IDRAULICA FRENOVespa GTS 12523/10/201829/03/2019Germania60810/09/2019
CM0749072000005947727POMPA IDRAULICA FRENOVespa GTS 12530/10/201825/01/2019Italia139411/09/2019
CM0749072000005949141POMPA IDRAULICA FRENOVespa GTS 12528/09/201825/07/2019Germania105211/09/2019
CM0749072000005942345POMPA IDRAULICA FRENOVESPA GTS 30024/10/201807/06/2019Germania129012/09/2019
CM0749072000005949046POMPA IDRAULICA FRENOVESPA GTS 30025/10/201823/02/2019Paesi Bassi145813/09/2019
CM0749072000005947655POMPA IDRAULICA FRENOVESPA GTS 30013/11/201829/11/2018Gran Bretagna12214/09/2019
CM0749072000005943541POMPA IDRAULICA FRENOVESPA GTS 30016/10/201829/03/2019Germania327417/09/2019
CM0749072000005942767POMPA IDRAULICA FRENOVESPA GTS 30018/10/201829/03/2019Germania105217/09/2019
CM0749072000005945100POMPA IDRAULICA FRENOVESPA GTS 30018/10/201829/03/2019Germania195617/09/2019
CM0749072000005947393POMPA IDRAULICA FRENOVESPA GTS 30015/10/201802/04/2019Germania179017/09/2019
CM0749072000005949019POMPA IDRAULICA FRENOVESPA GTS 30017/09/201816/09/2019Germania017/09/2019
CM0749072000005949017POMPA IDRAULICA FRENOVESPA GTS 30019/10/201818/09/2019Germania017/09/2019
CM0749072000005945162POMPA IDRAULICA FRENOVESPA GTS 30015/10/201809/11/2018Italia659218/09/2019
CM0749072000005950635POMPA IDRAULICA FRENOVESPA GTS 30028/09/201820/11/2018Italia144818/09/2019
CM0749072000005951581POMPA IDRAULICA FRENOVESPA GTS 30030/10/201821/02/2019Germania132719/09/2019
CM0749072000005933034POMPA IDRAULICA FRENOVESPA GTS 30014/11/201827/03/2019Spagna36919/09/2019
CM0749072000005953344POMPA IDRAULICA FRENOVESPA GTS 30018/10/201813/06/2019Germania243923/09/2019
CM0749072000005952919POMPA IDRAULICA FRENOVESPA GTS 30005/12/201823/09/2019USA024/09/2019
CM0749072000005949786POMPA IDRAULICA FRENOVESPA GTS 30025/10/201808/01/2019Italia555726/09/2019
CM0749072000005940179POMPA IDRAULICA FRENOVESPA GTS 30022/10/201829/10/2018Germania89830/09/2019
CM0749072000005946818POMPA IDRAULICA FRENOVESPA GTS 30016/10/201813/12/2018Germania151902/10/2019
CM0749072000005943609POMPA IDRAULICA FRENOVespa GTS 12529/10/201828/11/2018Belgio64703/10/2019
CM0749072000005946187POMPA IDRAULICA FRENOVESPA GTS 30029/10/201828/03/2019Belgio97803/10/2019
CM0749072000005938064POMPA IDRAULICA FRENOVESPA GTS 30019/10/201814/11/2018Germania107404/10/2019
CM0749072000005945300POMPA IDRAULICA FRENOVESPA GTS 30015/10/201827/03/2019Italia64904/10/2019
CM0749072000005947501POMPA IDRAULICA FRENOVESPA GTS 30004/12/201830/08/2019USA108/10/2019
CM0749072000005955931POMPA IDRAULICA FRENOVESPA GTS 30004/12/201830/08/2019USA108/10/2019
CM0749072000005958887POMPA IDRAULICA FRENOVESPA GTS 30006/12/201811/04/2019Canada55310/10/2019
CM0749072000005959720POMPA IDRAULICA FRENOVespa GTS 12525/10/201821/03/2019Belgio97815/10/2019
CM0749072000005951449POMPA IDRAULICA FRENOVESPA GTS 30019/10/201814/01/2019Italia53521/10/2019
CM0749072000005955080POMPA IDRAULICA FRENOVESPA GTS 30015/11/201813/05/2019Germania87022/10/2019
CM0749072000005955706POMPA IDRAULICA FRENOVESPA GTS 30012/11/201821/03/2019USA138229/10/2019
CM0749072000005959462POMPA IDRAULICA FRENOVESPA GTS 30016/10/201804/04/2019Germania138329/10/2019
CM0749072000005953078POMPA IDRAULICA FRENOVESPA GTS 30005/12/201823/09/2019USA029/10/2019
CM0749072000005956823POMPA IDRAULICA FRENOVESPA GTS 30019/10/201810/11/2018Germania250719/11/2019
CM0749072000005940105POMPA IDRAULICA FRENOVESPA GTS 30015/10/201803/06/2019Germania49219/11/2019
CM0749072000005939914POMPA IDRAULICA FRENOVESPA GTS 30019/10/201816/08/2019Germania019/11/2019
CM2944072000005934934PINZA IDRAULICA FRENO SXVESPA GTS 30011/03/201930/04/2019Italia120031/07/2019
CM2944072000005937719PINZA IDRAULICA FRENO SXVESPA GTS 30028/02/201927/03/2019Italia200006/08/2019
CM2944072000005938496PINZA IDRAULICA FRENO SXVESPA GTS 30010/12/201815/04/2019Germania37116/08/2019
CM2944072000005938018PINZA IDRAULICA FRENO SXVESPA GTS 30018/04/201907/05/2019Francia241016/08/2019
CM2944072000005938684PINZA IDRAULICA FRENO SXVESPA GTS 30016/04/201908/05/2019Germania119920/08/2019
CM2944072000005941058PINZA IDRAULICA FRENO SXVESPA GTS 30017/12/201825/04/2019Germania156021/08/2019
CM2944072000005941247PINZA IDRAULICA FRENO SXVESPA GTS 30029/01/201926/04/2019Belgio108630/08/2019
CM2944072000005946398PINZA IDRAULICA FRENO SXVESPA GTS 30008/04/201926/04/2019Germania268804/09/2019
CM2944072000005944256PINZA IDRAULICA FRENO SXVESPA GTS 30011/04/201920/08/2019USA104/09/2019
CM2944072000005944259PINZA IDRAULICA FRENO SXVESPA GTS 30010/04/201913/09/2019USA004/09/2019
CM2944072000005944258PINZA IDRAULICA FRENO SXVESPA GTS 30010/04/201922/10/2019USA004/09/2019
CM2944072000005944257PINZA IDRAULICA FRENO SXVESPA GTS 30015/04/201916/11/2019USA004/09/2019
CM2944072000005939745PINZA IDRAULICA FRENO SXVESPA GTS 30018/01/201915/04/2019Germania54407/09/2019
CM2944072000005946610PINZA IDRAULICA FRENO SXVESPA GTS 30027/02/201927/03/2019Francia172510/09/2019
CM2944072000005946990PINZA IDRAULICA FRENO SXVESPA GTS 30001/03/201909/04/2019Germania215010/09/2019
CM2944072000005941705PINZA IDRAULICA FRENO SXVESPA GTS 30017/04/201903/06/2019Francia115010/09/2019
CM2944072000005949015PINZA IDRAULICA FRENO SXVespa GTS 12519/12/201816/05/2019Francia29012/09/2019
CM2944072000005951263PINZA IDRAULICA FRENO SXVESPA GTS 30023/01/201918/05/2019Francia196818/09/2019
CM2944072000005949650PINZA IDRAULICA FRENO SXVESPA GTS 30001/02/201914/03/2019Germania46819/09/2019
CM2944072000005949647PINZA IDRAULICA FRENO SXVESPA GTS 30030/01/201930/09/2019Germania34619/09/2019
CM2944072000005956199PINZA IDRAULICA FRENO SXVESPA GTS 30015/02/201903/04/2019Germania199330/09/2019
CM2944072000005956222PINZA IDRAULICA FRENO SXVESPA GTS 30004/03/201931/05/2019Svizzera132130/09/2019
CM2944072000005957006PINZA IDRAULICA FRENO SXVESPA GTS 30018/01/201925/05/2019Francia155003/10/2019
CM2944072000005957501PINZA IDRAULICA FRENO SXVESPA GTS 30008/03/201912/06/2019Austria46603/10/2019
CM2944072000005957756PINZA IDRAULICA FRENO SXVESPA GTS 30009/04/201906/08/2019USA50105/10/2019
CM2944072000005958970PINZA IDRAULICA FRENO SXVESPA GTS 30017/12/201821/03/2019Francia519108/10/2019
CM2944072000005946286PINZA IDRAULICA FRENO SXVESPA GTS 30026/02/201930/03/2019Lussemburgo144508/10/2019
CM2944072000005956819PINZA IDRAULICA FRENO SXVESPA GTS 30017/06/201902/10/2019Gran Bretagna008/10/2019
CM2944072000005951744PINZA IDRAULICA FRENO SXVESPA GTS 30014/12/201824/04/2019Germania485009/10/2019
CM2944072000005959466PINZA IDRAULICA FRENO SXVespa GTS 12518/12/201821/05/2019Francia96810/10/2019
CM2944072000005948719PINZA IDRAULICA FRENO SXVESPA GTS 30010/04/201906/09/2019USA212/10/2019
CM2944072000005945962PINZA IDRAULICA FRENO SXVESPA GTS 30011/04/201911/09/2019USA012/10/2019
CM2944072000005948902PINZA IDRAULICA FRENO SXVESPA GTS 30018/04/201921/06/2019Francia113617/10/2019
CM2944072000005969409PINZA IDRAULICA FRENO SXVESPA GTS 30007/02/201921/05/2019Gran Bretagna105006/11/2019
CM2944072000005947269PINZA IDRAULICA FRENO SXVESPA GTS 30018/12/201809/01/2019Italia1389612/11/2019
CM2948032000005938487PINZA FRENO (HENG TONG)VESPA GTS 30010/12/201815/04/2019Germania37116/08/2019
CM2948032000005940213PINZA FRENO (HENG TONG)VESPA GTS 30021/01/201927/03/2019Germania64917/08/2019
CM2948032000005939404PINZA FRENO (HENG TONG)VESPA GTS 30018/01/201920/04/2019Germania158817/08/2019
CM2948032000005939406PINZA FRENO (HENG TONG)VESPA GTS 30018/01/201920/04/2019Germania158817/08/2019
CM2948032000005940655PINZA FRENO (HENG TONG)VESPA GTS 30013/12/201815/02/2019Germania28020/08/2019
CM2948032000005945472PINZA FRENO (HENG TONG)VESPA GTS 30017/01/201925/04/2019Francia106503/09/2019
CM2948032000005939740PINZA FRENO (HENG TONG)VESPA GTS 30018/01/201915/04/2019Germania54407/09/2019
CM2948032000005945898PINZA FRENO (HENG TONG)VESPA GTS 30014/01/201919/03/2019Spagna102820/09/2019
CM2948032000005955999PINZA FRENO (HENG TONG)VESPA GTS 30001/03/201925/03/2019Austria496630/09/2019
CM2948032000005951739PINZA FRENO (HENG TONG)VESPA GTS 30014/12/201824/04/2019Germania485009/10/2019
CM2948032000005951645PINZA FRENO (HENG TONG)VESPA GTS 30022/03/201908/05/2019Germania284509/10/2019
CM2953042000005907269POMPA IDRAULICA FRENOVespa GTS 12515/01/201910/05/2019Gran Bretagna014/05/2019
CM2953042000005926933POMPA IDRAULICA FRENOVESPA GTS 30026/11/201815/05/2019Germania104407/07/2019
CM2953042000005927129POMPA IDRAULICA FRENOVESPA GTS 30001/03/201919/03/2019Germania180308/07/2019
CM2953042000005927610POMPA IDRAULICA FRENOVESPA GTS 30028/11/201825/02/2019Italia104109/07/2019
CM2953042000005928807POMPA IDRAULICA FRENOVespa GTS 12507/03/201910/07/2019Francia111/07/2019
CM2953042000005929845POMPA IDRAULICA FRENOVESPA GTS 30028/11/201818/03/2019Italia232715/07/2019
CM2953042000005927262POMPA IDRAULICA FRENOVESPA GTS 30030/11/201815/10/2019Germania015/07/2019
CM2953042000005929989POMPA IDRAULICA FRENOVESPA GTS 30025/01/201915/07/2019Italia316/07/2019
CM2953042000005931639POMPA IDRAULICA FRENOVESPA GTS 30027/11/201806/02/2019Francia46819/07/2019
CM2953042000005929173POMPA IDRAULICA FRENOVESPA GTS 30004/02/201925/06/2019Italia30119/07/2019
CM2953042000005932916POMPA IDRAULICA FRENOVESPA GTS 30011/03/201921/03/2019Italia112823/07/2019
CM2953042000005931444POMPA IDRAULICA FRENOVESPA GTS 30009/04/201915/07/2019USA123/07/2019
CM2953042000005931441POMPA IDRAULICA FRENOVESPA GTS 30011/04/201915/07/2019USA123/07/2019
CM2953042000005927295POMPA IDRAULICA FRENOVESPA GTS 30023/11/201814/03/2019Italia106425/07/2019
CM2953042000005933895POMPA IDRAULICA FRENOVESPA GTS 30012/02/201921/03/2019Germania121525/07/2019
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CM2953042000005928946POMPA IDRAULICA FRENOVESPA GTS 30022/11/201824/06/2019Germania4530/07/2019
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CM2953042000005955601POMPA IDRAULICA FRENOVESPA GTS 30012/02/201919/03/2019Germania32001/10/2019
CM2953042000005955239POMPA IDRAULICA FRENOVESPA GTS 30007/12/201826/03/2019Germania65501/10/2019
CM2953042000005947598POMPA IDRAULICA FRENOVESPA GTS 30030/11/201817/04/2019Germania204901/10/2019
CM2953042000005956558POMPA IDRAULICA FRENOVESPA GTS 30030/01/201902/05/2019Svizzera38401/10/2019
CM2953042000005956521POMPA IDRAULICA FRENOVESPA GTS 30007/12/201805/06/2019Italia69701/10/2019
CM2953042000005956430POMPA IDRAULICA FRENOVESPA GTS 30021/11/201820/06/2019Italia121601/10/2019
CM2953042000005955705POMPA IDRAULICA FRENOVESPA GTS 30012/04/201915/07/2019USA41401/10/2019
CM2953042000005955223POMPA IDRAULICA FRENOVESPA GTS 30030/07/201904/10/2019Germania001/10/2019
CM2953042000005957135POMPA IDRAULICA FRENOVESPA GTS 30014/01/201929/03/2019Germania70202/10/2019
CM2953042000005957111POMPA IDRAULICA FRENOVESPA GTS 30017/12/201825/04/2019Germania166202/10/2019
CM2953042000005956859POMPA IDRAULICA FRENOVESPA GTS 30012/03/201911/05/2019USA10102/10/2019
CM2953042000005956851POMPA IDRAULICA FRENOVESPA GTS 30015/04/201911/06/2019USA4602/10/2019
CM2953042000005955772POMPA IDRAULICA FRENOVESPA GTS 30013/03/201912/06/2019Germania106302/10/2019
CM2953042000005956914POMPA IDRAULICA FRENOVESPA GTS 30029/11/201817/07/2019Germania137002/10/2019
CM2953042000005956599POMPA IDRAULICA FRENOVESPA GTS 30020/02/201913/04/2019Belgio107803/10/2019
CM2953042000005957147POMPA IDRAULICA FRENOVESPA GTS 30016/04/201917/05/2019Germania116504/10/2019
CM2953042000005950084POMPA IDRAULICA FRENOVESPA GTS 30011/04/201914/09/2019USA004/10/2019
CM2953042000005955743POMPA IDRAULICA FRENOVESPA GTS 30012/03/201924/09/2019USA105/10/2019
CM2953042000005956833POMPA IDRAULICA FRENOVESPA GTS 30014/03/201928/09/2019USA205/10/2019
CM2953042000005958019POMPA IDRAULICA FRENOVespa GTS 12508/02/201918/03/2019Germania58507/10/2019
CM2953042000005955532POMPA IDRAULICA FRENOVESPA GTS 30029/11/201822/08/2019Germania55007/10/2019
CM2953042000005959067POMPA IDRAULICA FRENOVESPA GTS 30023/11/201807/01/2019Italia187008/10/2019
CM2953042000005959187POMPA IDRAULICA FRENOVESPA GTS 30018/02/201927/06/2019Germania136508/10/2019
CM2953042000005956680POMPA IDRAULICA FRENOVESPA GTS 30026/02/201909/07/2019Germania265008/10/2019
CM2953042000005952915POMPA IDRAULICA FRENOVESPA GTS 30011/04/201926/07/2019USA1008/10/2019
CM2953042000005947500POMPA IDRAULICA FRENOVESPA GTS 30011/04/201924/08/2019USA108/10/2019
CM2953042000005958589POMPA IDRAULICA FRENOVESPA GTS 30012/12/201801/02/2019Germania93209/10/2019
CM2953042000005959698POMPA IDRAULICA FRENOVESPA GTS 30025/02/201911/04/2019Germania79909/10/2019
CM2953042000005959502POMPA IDRAULICA FRENOVESPA GTS 30007/12/201825/04/2019Austria115709/10/2019
CM2953042000005959170POMPA IDRAULICA FRENOVESPA GTS 30018/12/201810/05/2019Austria95509/10/2019
CM2953042000005959635POMPA IDRAULICA FRENOVespa GTS 12515/01/201911/07/2019Austria86009/10/2019
CM2953042000005960190POMPA IDRAULICA FRENOVespa GTS 12512/03/201930/03/2019Francia197610/10/2019
CM2953042000005951043POMPA IDRAULICA FRENOVespa GTS 12511/02/201912/06/2019Spagna10910/10/2019
CM2953042000005957754POMPA IDRAULICA FRENOVESPA GTS 30015/04/201913/07/2019USA7510/10/2019
CM2953042000005960122POMPA IDRAULICA FRENOVESPA GTS 30008/04/201902/10/2019Germania3210/10/2019
CM2953042000005960528POMPA IDRAULICA FRENOVESPA GTS 30029/01/201904/03/2019Gran Bretagna56211/10/2019
CM2953042000005960656POMPA IDRAULICA FRENOVESPA GTS 30019/02/201915/06/2019Austria117811/10/2019
CM2953042000005953051POMPA IDRAULICA FRENOVESPA GTS 30014/02/201925/09/2019Gran Bretagna011/10/2019
CM2953042000005957680POMPA IDRAULICA FRENOVESPA GTS 30029/01/201906/03/2019Italia253012/10/2019
CM2953042000005954462POMPA IDRAULICA FRENOVESPA GTS 30011/12/201807/06/2019Italia300012/10/2019
CM2953042000005961337POMPA IDRAULICA FRENOVESPA GTS 30011/02/201930/09/2019Gran Bretagna214/10/2019
CM2953042000005961956POMPA IDRAULICA FRENOVESPA GTS 30004/02/201928/03/2019Germania127515/10/2019
CM2953042000005948542POMPA IDRAULICA FRENOVESPA GTS 30014/03/201902/04/2019Germania75015/10/2019
CM2953042000005961575POMPA IDRAULICA FRENOVespa GTS 12528/02/201910/07/2019Austria72715/10/2019
CM2953042000005962372POMPA IDRAULICA FRENOVESPA GTS 30018/04/201916/05/2019Italia330016/10/2019
CM2953042000005962326POMPA IDRAULICA FRENOVespa GTS 12528/02/201901/07/2019Austria77716/10/2019
CM2953042000005962339POMPA IDRAULICA FRENOVespa GTS 12505/03/201917/10/2019Austria016/10/2019
CM2953042000005962848POMPA IDRAULICA FRENOVESPA GTS 30007/03/201907/10/2019Germania217/10/2019
CM2953042000005963139POMPA IDRAULICA FRENOVESPA GTS 30012/12/201801/02/2019Germania150218/10/2019
CM2953042000005942302POMPA IDRAULICA FRENOVespa GTS 12511/02/201902/04/2019Austria146018/10/2019
CM2953042000005942948POMPA IDRAULICA FRENOVespa GTS 12528/02/201926/04/2019Austria46018/10/2019
CM2953042000005941904POMPA IDRAULICA FRENOVespa GTS 12528/02/201902/05/2019Austria150918/10/2019
CM2953042000005963133POMPA IDRAULICA FRENOVESPA GTS 30018/12/201813/05/2019Germania44518/10/2019
CM2953042000005942482POMPA IDRAULICA FRENOVespa GTS 12504/04/201912/06/2019Austria107518/10/2019
CM2953042000005953545POMPA IDRAULICA FRENOVESPA GTS 30025/02/201912/03/2019Italia563621/10/2019
CM2953042000005956611POMPA IDRAULICA FRENOVESPA GTS 30013/12/201813/03/2019Germania87622/10/2019
CM2953042000005960234POMPA IDRAULICA FRENOVESPA GTS 30028/11/201829/05/2019Germania111122/10/2019
CM2953042000005958827POMPA IDRAULICA FRENOVESPA GTS 30018/02/201908/10/2019Germania022/10/2019
CM2953042000005958671POMPA IDRAULICA FRENOVESPA GTS 30008/04/201908/10/2019Germania022/10/2019
CM2953042000005959896POMPA IDRAULICA FRENOVESPA GTS 30013/03/201928/09/2019USA123/10/2019
CM2953042000005964497POMPA IDRAULICA FRENOVESPA GTS 30010/04/201922/10/2019USA023/10/2019
CM2953042000005964874POMPA IDRAULICA FRENOVespa GTS 12506/03/201927/05/2019Italia160424/10/2019
CM2953042000005957303POMPA IDRAULICA FRENOVESPA GTS 30022/02/201917/08/2019Germania93024/10/2019
CM2953042000005963591POMPA IDRAULICA FRENOVespa GTS 12505/03/201915/05/2019Francia37625/10/2019
CM2953042000005966783POMPA IDRAULICA FRENOVESPA GTS 30028/02/201912/06/2019Germania40029/10/2019
CM2953042000005952920POMPA IDRAULICA FRENOVESPA GTS 30010/04/201923/09/2019USA029/10/2019
CM2953042000005966195POMPA IDRAULICA FRENOVESPA GTS 30023/01/201914/10/2019Italia229/10/2019
CM2953042000005944957POMPA IDRAULICA FRENOVESPA GTS 30028/11/201819/06/2019Italia35030/10/2019
CM2953042000005962313POMPA IDRAULICA FRENOVESPA GTS 30017/04/201909/05/2019Spagna34831/10/2019
CM2953042000005946571POMPA IDRAULICA FRENOVESPA GTS 30019/04/201904/06/2019Austria23411/11/2019
CM2953042000005966942POMPA IDRAULICA FRENOVESPA GTS 30011/04/201925/10/2019USA213/11/2019
CM2953042000005947498POMPA IDRAULICA FRENOVESPA GTS 30012/12/201808/03/2019Germania97419/11/2019
CM2953042000005956342POMPA IDRAULICA FRENOVESPA GTS 30016/04/201922/05/2019Germania130419/11/2019
CM2953042000005939256POMPA IDRAULICA FRENOVESPA GTS 30019/04/201924/05/2019Germania104919/11/2019
CM2953042000005940181POMPA IDRAULICA FRENOVESPA GTS 30006/03/201921/06/2019Germania304519/11/2019
CM2953042000005972943POMPA IDRAULICA FRENOVESPA GTS 30010/04/201929/06/2019USA77922/11/2019
CM2953042000005974427POMPA IDRAULICA FRENOVESPA GTS 30010/04/201925/06/2019USA105624/11/2019
CM2953042000005969338POMPA IDRAULICA FRENOVESPA GTS 30023/11/201801/03/2019Italia202425/11/2019
CM2956032000005927844POMPA FRENO SX (FRENO POST)VESPA GTS 30028/01/201912/02/2019Italia200031/07/2019
CM2956032000005935869POMPA FRENO SX (FRENO POST)VESPA GTS 30007/12/201827/02/2019Germania45831/07/2019
CM2956032000005939083POMPA FRENO SX (FRENO POST)VESPA GTS 30023/11/201801/10/2019Germania020/08/2019
CM2956032000005939975POMPA FRENO SX (FRENO POST)VESPA GTS 30030/01/201920/05/2019Germania73121/08/2019
CM2956032000005946464POMPA FRENO SX (FRENO POST)VESPA GTS 30027/02/201909/05/2019Italia29605/09/2019
CM2956032000005945425POMPA FRENO SX (FRENO POST)VESPA GTS 30029/11/201827/03/2019Italia169510/09/2019
CM2956032000005948836POMPA FRENO SX (FRENO POST)VESPA GTS 30029/01/201914/03/2019Italia124111/09/2019
CM2956032000005946906POMPA FRENO SX (FRENO POST)VESPA GTS 30028/01/201908/07/2019Italia62218/09/2019
CM2956032000005949244POMPA FRENO SX (FRENO POST)VESPA GTS 30024/11/201831/01/2019Italia108020/09/2019
CM2956032000005950158POMPA FRENO SX (FRENO POST)VESPA GTS 30024/01/201916/10/2019Germania021/09/2019
CM2956032000005955141POMPA FRENO SX (FRENO POST)VESPA GTS 30007/12/201822/03/2019Germania26927/09/2019
CM2956032000005955137POMPA FRENO SX (FRENO POST)Vespa GTS 12524/01/201922/03/2019Germania5527/09/2019
CM2956032000005955312POMPA FRENO SX (FRENO POST)VESPA GTS 30010/04/201925/09/2019USA3128/09/2019
CM2956032000005955930POMPA FRENO SX (FRENO POST)VESPA GTS 30012/04/201915/07/2019USA41401/10/2019
CM2956032000005955539POMPA FRENO SX (FRENO POST)VESPA GTS 30019/12/201805/07/2019Italia155111/10/2019
CM2956032000005956614POMPA FRENO SX (FRENO POST)VESPA GTS 30013/12/201813/03/2019Germania87622/10/2019

 

  1. Other information (such as numbers of deaths and/or injuries), with their dates of receipt. No deaths or injuries have been reported.

 


3 Affected Products

Vehicles

MAKEMODELYEAR
PIAGGIOVESPA GTS 3002019
PIAGGIOVESPA GTS 300 HPE2020
PIAGGIOVESPA GTV 3002019

 


15 Associated Document

Recall 573 Report – Amendment 6

RCLRPT-19V826-7351.PDF 218.928KB

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Recall Quarterly Report #2, 2020-1

RCLQRT-19V826-3174.PDF 211.251KB

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Recall Quarterly Report #3, 2020-2

RCLQRT-19V826-2013.PDF 211.336KB

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Recall Quarterly Report #1, 2019-4

RCLQRT-19V826-3019.PDF 211.154KB

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Recall 573 Report – Amendment 5

RCLRPT-19V826-9796.PDF 217.911KB

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Remedy Instructions and TSB

RCRIT-19V826-0713.pdf 828.27KB

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Recall 573 Report – Amendment 3

RCLRPT-19V826-1801.PDF 217.802KB

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Recall 573 Report – Amendment 2

RCLRPT-19V826-6693.PDF 217.25KB

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Defect Notice 573 Report

RCLRPT-19V826-6516.PDF 214.571KB

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Recall 573 Report – Amendment 1

RCLRPT-19V826-7432.PDF 216.481KB

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Chronology

RMISC-19V826-0670.pdf 663.767KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-19V826-9493.pdf 3369.244KB

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Recall 573 Report – AMENDMENT 4

RCLRPT-19V826-3798.PDF 218.505KB

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Recall Acknowledgement

RCAK-19V826-9249.pdf 406.291KB

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Recall Quarterly Report #4, 2020-3

RCLQRT-19V826-2580.PDF 211.441KB

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Last update on 2025-04-20 / Affiliate links / Images from Amazon Product Advertising API


 

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