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February 19, 2018
Side Curtain Air Bag May Detach/FMVSS 226
If the air bag are not fully connected to the inflator, the air bags may not inflate properly, increasing the risk of injury in the event of a crash.
NHTSA Campaign Number: 18V114
Manufacturer Karma
Automotive LLC
Components AIR BAGS
Potential Number of Units Affected 94
Summary
Karma Automotive LLC (Karma) is recalling certain 2018 Revero vehicles. In the event of a crash, the side curtain/head protection air bags may partially detach from the inflator during air bag deployment, affecting the performance of the air bags. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, “Ejection Mitigation.”
Remedy
Karma will notify owners, and dealers will install new side curtain/head protection air bags that have an additional clamp on the air bag to secure it to the inflator, free of charge. The recall is expected to begin April 17, 2018. Owners may contact Karma customer service at 1-855-288-6109. Karma’s number for this recall is RC-18-84-01.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
IMPORTANT SAFETY RECALL
April 2018
<CUSTOMER NAME>
<CUSTOMER ADDRESS>
<CUSTOMER CITY STATE ZIPCODE>
This notice applies to your vehicle: <VIN>
NHTSA Campaign Number: 18V114
Subject: Compliance Recall Campaign RC-18-84-01 – Head-protection Side Airbags (HSABs) Certain 2018 Model Year Karma Revero
Dear Karma Owner,
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Karma has decided that certain 2018 model year Karma Revero vehicles fail to conform to Federal Motor Vehicle Safety Standard No. 226 – Ejection Mitigation. Our records show that you are the owner of a vehicle affected by this action.
What is the issue?
Testing revealed an issue with the curtain shield air bags also known as head-protection side airbags (HSABs). This testing found that a disengagement of the airbag rear connection point from the inflator during deployment compromises the effectiveness of the air bag’s protective capacity. If the air bags are not fully connected to the inflator, the air bags may not inflate properly, increasing the risk of injury in the event of a crash.
What will we do?
To address the problem, Karma dealers and service providers will install new curtain side airbags/head- protection side airbags that have an additional 3rd clamp on the curtain shield airbag to inflator housing at no cost. It will take approximately 3 hours for the repair, but the vehicle may need to be at the repair facility for a longer period of time. The addition of the 3rd clamp improves the cushion attachment to the inflator housing.
What should you do?
Please contact your authorized Karma dealer/service provider without delay to schedule this recall repair. For your convenience, you can also visit www.karmaautomotive.com and click on the “Locator” link to locate a dealer near you and schedule this service.
Lease vehicles and address changes
If you are the lessor and registered owner of the vehicle identified in this action, the law requires you to forward this letter immediately via first-class mail to the lessee within ten (10) days of receipt. If you have changed your address or sold the vehicle, please fill out the enclosed prepaid Owner Reply card and mail it to us so we can update our records.
Can we assist you further?
If your authorized Karma dealer/service provider fails to assist you in any way, please contact Karma
Client Services by calling Toll Free at 1-855-288-6109 from 8 AM to 5 PM Pacific Time, Monday through
Friday or via email at clientservices@karmaautomotive.com
Checking your vehicle for open Recalls and Service Campaigns
To check your vehicle’s eligibility for repair under this or any other recall/service campaign, please visit the Recall/Service Campaign Lookup tool at www.karmaautomotive.com/campaigns and enter your Vehicle Identification Number (VIN).
If you are still unable to have the repair performed without charge, or within a reasonable amount of time, you may file a complaint with: The Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov.
We apologize for any inconvenience this matter may cause; however we are taking this action to help ensure your safety and continued satisfaction with your vehicle.
Sincerely,
Karma Client Services
1 Affected Product
Vehicle
| KARMA | REVERO | 2018 |
7 Associated Documents
Non-Compliance Notice 573 Report/FMVSS 226
RCLRPT-18V114-9795.PDF 218.577KB
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Recall Acknowledgement
RCAK-18V114-3453.pdf 273.134KB
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Manufacturer Notices(to Dealers,etc)- April 2, 2018 – Subject: Repair Availability for Compliance Recall Campaign RC-18-84-01 – Head-protection Side Airbags
RCMN-18V114-7498.pdf 152.418KB
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ISSUED Owner Notification Letter(Part 577)
RCONL-18V114-3254.pdf 209.259KB
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Safety Bulletin
RCSB-18V114-4594.pdf 27244.093KB
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Recall Quarterly Report #3, 2018-3
RCLQRT-18V114-8744.PDF 211.326KB
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Recall Quarterly Report #4, 2018-4
RCLQRT-18V114-4527.PDF 211.434KB
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