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March 19, 2020 NHTSA CAMPAIGN NUMBER: 20V161000
Insufficiently Tightened Brake Caliper Bolts
Loose brake caliper mounting bolts can reduce brake effectiveness, increasing the risk of a crash.
NHTSA Campaign Number: 20V161
Manufacturer Forest River
, Inc.
Components SERVICE BRAKES, AIR
Potential Number of Units Affected 51
Summary
Forest River, Inc. (Forest River) is recalling certain 2019-2020 Berkshire and Sportscoach motorhomes equipped with air disc brakes. The brake caliper mounting bolts may have been insufficiently tightened.
Remedy
Forest River will notify owners, and Daimler Trucks (DTNA) dealers will inspect and repair the vehicles, free of charge. The recall began April 20, 2020. Owners may contact DTNA customer service at 1-800-745-8000. Forest River’s number for this recall is FL-845.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
IMPORTANT SAFETY RECALL
DEPARTMENT OF COMPLIANCE
VEHICLE SAFETY AND RECALL MANAGEMENT
BUILDING 11
423 N MAIN ST
MIDDLEBURY, INDIANA 46540-9218
NHTSA RECALL: 20V161
CANADA RECALL: 2020-112
FR ID: 51-1152
<<VIN>>
<<OWNER NAME/DEALERNAME>>
<<ADDRESS>>
<<CITY>>, <<ST>> <<ZIP-XXX>>
<<DATE>>
This Notice applies to your vehicle VIN listed above.
Dear Forest River Customer:
This notice is sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This notice is also sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Forest River – Office of Corporate Compliance (“OCC”) has decided that a defect, which relates to the motor vehicle safety, exists in certain 2019 – 2020 Berkshire and Coachmen Sportscoach Class A Motorhomes. This is to inform you that your vehicle may contain a defect that could affect the safety of a person.
WHAT IS THE DEFECT/NONCOMPLIANCE?
Per DTNA’s Recall 20V-127 – On certain vehicles, the brake caliper mounting bolts may be incorrectly torqued. This could result in caliper bolts loosening.
EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL.
Insufficiently torqued bolts may not provide adequate clamping force between the brake caliper and brake anchor plate potentially resulting in reduced brake effectiveness. Reduced brake effectiveness could lead to a vehicle crash.
WHAT IS DTNA GOING TO DO?
Potentially affected vehicles will be inspected and repaired as necessary. Repairs will be performed by Daimler Trucks North America authorized service facilities.
WHAT SHOULD YOU DO?
Please contact your dealer without delay and request a service appointment to schedule the free remedy. The vehicle Owner is responsible for making arrangements to have the work completed. Please state you have been notified by Forest River of having a recall in process for your vehicle and provide the recall number for the dealership. It is also helpful to the dealership to have a copy of this letter when you take your vehicle in for the recall remedy.
What if you no longer own this vehicle?
If you no longer own this vehicle and have the address for the current owner, please forward this letter to the new owner within 10 working days after the day in which the notice is received. You have received this letter because government regulations require that a notification is sent to the last known owner of record. Our records indicate that you are the current owner.
PLEASE NOTE: FEDERAL LAW REQUIRES THAT ANY VEHICLE LESSOR RECEIVING THIS RECALL NOTICE MUST FORWARD A COPY OF THIS NOTICE TO THE LESSEE WITHIN TEN DAYS.
| CONTACT | PHONE |
| DTNA CUSTOMER SERVICE | (800) 745-8000 |
| BERKSHIRE CUSTOMER SERVICE | (574) 522-1368 |
| SPORTSCOACH CUSTOMER SERVICE | (574) 825-8212 |
If you are still having difficulty getting your vehicle/towable repaired in a reasonable amount of time or without change, you may write to the following address:
| For US Owners Please Contact:
Administrator Or you may call the toll free Vehicle Safety Hotline Or visit www.safercar.gov and search; | For Canadian Owners Please Contact:
Head of Recalls Telephone (800) 333-0510 Recall ID: 2020-112 |
IMPORTANT SAFETY RECALL
DEPARTMENT OF COMPLIANCE
VEHICLE SAFETY AND RECALL MANAGEMENT
BUILDING 11
423 N MAIN ST
MIDDLEBURY, INDIANA 46540-9218
NHTSA RECALL: 20V161
CANADA RECALL: 2020-112
FR ID: 51-1152
<<DEALERNAME>>
<<ADDRESS>>
<<CITY>>, <<ST>> <<ZIP-XXX>>
04/20/2020
Pursuant to USC49CFR §577.13 – Notification to Dealerships and Distributors – Paragraph B
“It is a violation of Federal Law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by the notification under a sale or lease until the defect or noncompliance is remedied. Substantial civil penalties apply to violations of this law.”
–Forest River motorized and towable products are contained in this section-
CANADA: Pursuant to the Canadian Motor Vehicle Safety Act, section 5
Companies who sell new non-complying vehicles may be in violation of the Motor Vehicle Safety Act. Substantial penalties apply to violations of this law. This notice is being sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This is to inform you that your vehicle may contain a defect that could affect the safety of a person.
Forest River – Office of Corporate Compliance (“OCC”) has decided that a safety defect exists in certain 2019 – 2020 Coachmen Sportscoach Class A Motorhomes, and Forest River Berkshire Buses Forest River is recalling the defect model(s) to ensure the safety of our future retail consumers and your dealership. Forest River apologizes for any inconvenience this action may cause your dealership; however, safety continued satisfaction and our commitment to building great products are of the utmost importance to Forest River.
The identified VIN referenced in the attached document(s).
The designated Date range of production is:
Berkshire – 11/20/2018 through 9/16/2019
Sportscoach – 12/3/2018 through 6/14/2019
DEFECT/NONCOMPLIANCE:
Per DTNA’s Recall 20V-127 – On certain vehicles, the brake caliper mounting bolts may be incorrectly torqued. This could result in caliper bolts loosening.
EVALUATION OF RISK:
Insufficiently torqued bolts may not provide adequate clamping force between the brake caliper and brake anchor platepotentially resulting in reduced brake effectiveness. Reduced brake effectiveness could lead to a vehicle crash.
SERVICE PROCEDURE:
Potentially affected vehicles will be inspected and repaired as necessary. Repairs will be performed by Daimler Trucks North America authorized service facilities. Details of the reimbursement plan will be included in the owner’s notification letter.
What is DTNA’s Customer Service Phone Number? 800-745-8000
HELPFUL CONTACT INFORMATION:
| CONTACT | PHONE |
| DTNA CUSTOMER SERVICE | (800) 745-8000 |
| BERKSHIRE CUSTOMER SERVICE | (574) 522-1368 |
| SPORTSCOACH CUSTOMER SERVICE | (574) 825-8212 |
The Recall shall be considered the utmost priority to remedy the 2019 – 2020 Coachmen Sportscoach Class A Motorhomes in question. The retail consumer shall not be charged any amount of monies for remedy to their 2019 – 2020 Coachmen Sportscoach Class A Motorhomes listed under this Recall.
If your dealership has already performed the remedy to 2019 – 2020 Coachmen Sportscoach Class A Motorhomes, your dealership is entitled to the reimbursement as stated above by filing a claim using the indicated repair code(s). If the remedy needs to be performed on an out of warranty 2019 – 2020 Coachmen Sportscoach Class A Motorhomes in which the VIN falls under as stated in the identified VIN listing, your dealership is entitled to the reimbursement as stated above by filing a claim using the indicated repair code(s).
Notice:
In no manner shall a Forest River Product Owner or Coachmen Product Owner be charged any fee(s) for scheduling, conduction or completion of the recall. Additionally, all dealership(s) that are Forest River and/or Coachmen dealership(s) are Federally Mandated to perform the recall once presented with this recall whether by the Owner or Dealership receipt of this letter, without denial of service to the Owner. Lastly, denial of a remedy for this recall is a Federal Violation punishable by law resulting substantial fines and/or civil penalties.
Federal Regulation requires that any lessor receiving this Recall must forward a copy of this notice to the lessee within ten days. If your dealership no longer owns this vehicle, please inform the Warranty Manager of the product listed above of the change of ownership.
4 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| COACHMEN | SPORTSCOACH | 2019-2020 |
| FOREST RIVER | BERKSHIRE | 2019-2020 |
6 Associated Documents
ISSUED Owner Notification Letter(Part 577)
RCONL-20V161-3662.pdf 208.219KB
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Manufacturer Notices(to Dealers,etc)
RCMN-20V161-8871.pdf 217.582KB
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Recall Quarterly Report #1, 2020-2
RCLQRT-20V161-5312.PDF 211.136KB
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Recall Acknowledgement
RCAK-20V161-5187.pdf 244.188KB
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Defect Notice 573 Report
RCLRPT-20V161-5614.PDF 213.629KB
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Recall 573 Report – Amendment 1
RCLRPT-20V161-5499.PDF 214.544KB
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