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November 9, 2020 NHTSA CAMPAIGN NUMBER: 20V690000
Vehicle May Move While Lift Is Deployed/FMVSS 403
If the vehicle is put into drive while the wheelchair lift is deployed, the vehicle may move forward or backward, increasing the risk of injury.
NHTSA Campaign Number: 20V690
Manufacturer Daimler Trucks North America LLC
Components EQUIPMENT ADAPTIVE
Potential Number of Units Affected 615
Summary
Daimler Trucks North America LLC (DTNA) is recalling certain 2008-2021 Thomas Built Buses Minotour school buses. The driver may be able to release the park brake and shift the transmission out of Park and into a drive gear while the wheelchair lift is deployed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, “Platform Lift Systems.”
Remedy
DTNA will notify owners, and dealers will have the wheelchair lift wiring modified as needed, free of charge. DTNA issued owners an interim notification on January 6, 2021. Owner notification letters were mailed on May 19, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA’s number for this recall is FL-868.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check for Daimler Trucks North America Recalls
General Information
Daimler Trucks North America LLC (DTNA), on behalf of its wholly owned subsidiary, Thomas Built Buses (TBB), has decided that a defect that relates to motor vehicle safety exists on the vehicles mentioned above.
There are approximately 615 vehicles involved in this campaign.
On certain buses, the driver may be able to release the park brake and shift the transmission out of Park and into a drive gear with the wheelchair lift deployed. If the vehicle is moved while the wheelchair lift is in operation, there is an increased risk of injury.
The wheelchair lift interlock harness will be replaced.
Additional Repairs
Dealers must complete all outstanding Recall and Field Service campaigns prior to the sale or delivery of a vehicle. A Dealer will be liable for any progressive damage that results from its failure to complete campaigns before sale or delivery of a vehicle.
Owners may be liable for any progressive damage that results from failure to complete campaigns within a reasonable time after receiving notification.
Work Instructions
Please refer to the attached work instructions.
Replacement Parts
Replacement parts are now available and can be obtained by ordering from your facing Parts Distribution Center.
SEOCONTENT-START
Defect Information Report
(Section 573.6)
FL-868
Date of Submission: November 9, 2020
Manufacturer: Daimler Trucks North America LLC
P.O. BOX 3849
Portland, Oregon 97208
Type of Report: ⃝ Safety Defect X Non-Compliance
Vehicle Information
Model Yr. Start: 2008 Model Yr. End: 2021
Make: Thomas Built Buses
Model: Minotour
Production Dates: Begin: 01/23/2008 End: 06/04/2020
Descriptive Information: Certain Minotour School buses built on a GM chassis with an optional wheelchair lift
Number potentially involved: 615 Estimated percentage of involve with defect: 100%
Defect / Noncompliance Description
For this Defect/Noncompliance:
Describe the defect or noncompliance: On the affected Minotour vehicles, the driver may be able to release the park brake and shift the transmission out of Park and into a drive gear while the wheelchair lift is deployed.
Describe the safety risk: The potential for the vehicle to have forward or rearward mobility while the wheelchair lift is deployed may increase the risk of injury.
Identify any warning which can precede or occur: N/A
If applicable, identify the manufacture of the defective or noncompliant component.: N/A
Involved Components
Component Name: N/A
Component Description: N/A
Component Part Number: N/A
Chronology of Defect / Noncompliance Determination
Provide the chronology of events leading up to the defect decision or test data for the noncompliance decision: In mid-August 2020, Thomas Built Buses received a report from the field indicating that a Minotour bus could be moved while with wheelchair lift door was open and the wheelchair lift was completely stowed. A review was conducted of the functionality on 2 Minotour buses with different activation options using the NHTSA FMVSS 403/404 test procedures as a basis for examining whether the system complies, and no fault was found at the time. The functionality of the two different Minotour lift activation systems, while apparently meeting the requirements of FMVSS, were not identical. TBB Engineering started a project to review the lift activation systems and make modifications in order to provide consistency in the product options. At the end of August 2020 a potential product improvement was reviewed for functionality. Engineering began the work required to release the new design into production. In September 2020, TBB Engineering questioned the initial observations made in August. October 2020, another review was conducted on a Minotour bus. A discrepancy was identified in the operation observed in August and that observed in October. TBB Engineering began an in depth review of the wiring systems on both of the buses that were reviewed. On November 3, 2020, DTNA determined that a non-compliance to FMVSS 404 may exist on certain Thomas Built Buses Minotour vehicles.
Identify the Remedy
Describe the defect/noncompliance remedy program, including the manufacture’s plan for reimbursement. The wheelchair lift wiring will be modified as needed. Repairs will be performed by Daimler Trucks North America authorized service facilities. Copies of the reimbursement plan will be submitted as a supplemental report when available.
Identify the Recall Schedule
Describe the recall schedule for notifications.: Customer notification will be made by first class mail using Daimler Trucks North America records to determine the customers affected.
Planned Dealer Notification Begin Date: 01/07/2021
Planned Dealer Notification End Date: 01/07/2021
Planned Owner Notification Begin Date: 01/07/2021
Planned Owner Notification End Date: 01/07/2021
Manufacture’s identification code for this recall (if applicable): FL-868
DTNA Representative;
Larissa Stoffels
Executive Manager, Vehicle Safety
Compliance and Regulatory Affairs
*********************************************************************************************************************
Defect Information Report
(Section 573.6)
FL-868
Date of Submission: May 21, 2021
Manufacturer: Daimler Trucks North America LLC
P.O. BOX 3849
Portland, Oregon 97208
Type of Report: ⃝ Safety Defect X Non-Compliance
Vehicle Information
Model Yr. Start: 2008 Model Yr. End: 2021
Make: Thomas Built Buses
Model: Minotour
Production Dates: Begin: 01/23/2008 End: 06/04/2020
Descriptive Information: Certain Minotour School buses built on a GM chassis with an optional wheelchair lift
Number potentially involved: 615 Estimated percentage of involve with defect: 100%
Defect / Noncompliance Description
For this Defect/Noncompliance:
Describe the defect or noncompliance: On the affected Minotour vehicles, the driver may be able to release the park brake and shift the transmission out of Park and into a drive gear while the wheelchair lift is deployed.
Describe the safety risk: The potential for the vehicle to have forward or rearward mobility while the wheelchair lift is deployed may increase the risk of injury.
Identify any warning which can precede or occur: N/A
If applicable, identify the manufacture of the defective or noncompliant component.: N/A
Involved Components
Component Name: N/A
Component Description: N/A
Component Part Number: N/A
Chronology of Defect / Noncompliance Determination
Provide the chronology of events leading up to the defect decision or test data for the noncompliance decision: In mid-August 2020, Thomas Built Buses received a report from the field indicating that a Minotour bus could be moved while with wheelchair lift door was open and the wheelchair lift was completely stowed. A review was conducted of the functionality on 2 Minotour buses with different activation options using the NHTSA FMVSS 403/404 test procedures as a basis for examining whether the system complies, and no fault was found at the time. The functionality of the two different Minotour lift activation systems, while apparently meeting the requirements of FMVSS, were not identical. TBB Engineering started a project to review the lift activation systems and make modifications in order to provide consistency in the product options. At the end of August 2020 a potential product improvement was reviewed for functionality. Engineering began the work required to release the new design into production. In September 2020, TBB Engineering questioned the initial observations made in August. October 2020, another review was conducted on a Minotour bus. A discrepancy was identified in the operation observed in August and that observed in October. TBB Engineering began an in depth review of the wiring systems on both of the buses that were reviewed. On November 3, 2020, DTNA determined that a non-compliance to FMVSS 404 may exist on certain Thomas Built Buses Minotour vehicles. Final owner letters were sent for this recall on May 19, 2021.
Identify the Remedy
Describe the defect/noncompliance remedy program, including the manufacture’s plan for reimbursement. The wheelchair lift wiring will be modified as needed. Repairs will be performed by Daimler Trucks North America authorized service facilities. Copies of the reimbursement plan will be submitted as a supplemental report when available.
Identify the Recall Schedule
Describe the recall schedule for notifications.: Customer notification will be made by first class mail using Daimler Trucks North America records to determine the customers affected.
Planned Dealer Notification Begin Date: 01/07/2021
Planned Dealer Notification End Date: 01/07/2021
Planned Owner Notification Begin Date: 01/07/2021
Planned Owner Notification End Date: 01/07/2021
Manufacture’s identification code for this recall (if applicable): FL-868
DTNA Representative;
Larissa Stoffels
Executive Manager, Vehicle Safety
Compliance and Regulatory Affairs
*********************************************************************************************************************
Daimler Trucks
North America LLC
IMPORTANT SAFETY RECALL
See enclosed VIN list
Subject: TBB Minotour Wheelchair Lift Interlock
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
Daimler Trucks North America LLC, on behalf of its wholly owned subsidiary, Thomas Built Buses, Inc., has
decided that a defect which relates to motor vehicle safety exists on specific Thomas Built Bu es Minotour buses
manufactured January 23, 2008, through June 4, 2020, and equipped with an optional wheelchair lift.
On certain buses, the
If the vehicle is moved while the wheelchair lift is in operation, there is
an increased risk of injury.
The wheelchair lift wiring will be inspected and repaired s needed.
This is the first of two notices you will receive regarding this subject. This letter is to inform you of an upcoming
Recall to correct the issue noted above. Parts are not yet available. You may continue to operate your vehicle.
The second notice will inform you when the final remedy is available. When you receive the second notice,
please contact your authorized Thomas Built Buses dealer to schedule the Recall for your vehicle.
If you do not own the vehicle that corresponds to the identification number(s), which appears on the Recall
Notification, please return the notification to the Warranty Campaigns Department with any information you can
furnish that will assist us in locating the present owner.
We apologize for any inconvenience this may have caused. If you have any questions or require further
information, please contact the Warranty Department at (336) 889-4871, 8:00 a.m. to 5:00 p.m. Eastern Time,
Monday through Friday. You may wish to submit a complaint to the Administrator, National Highway Traffic Safety
Administration, 1200 New Jersey Avenue, SE, Washington, DC 20590; or call the Vehicle Safety Hotline at
(888) 327-4236 (TTY: 800-424-9153); or to https://www.safercar.gov.
THOMAS BUILT BUSES WARRANTY DEPARTMENT
Enclosures
Daimler Trucks North America LLC
Thomas Built Buses
1408 Courtesy Road
High Point, NC 27260
336.889.4871 Phone
January 2021
FL868
Interim Recall Notice
NHTSA #20V-690
s
driver may be able to release the park brake and shift the transmission out of park and into a
drive gear with the wheelchair lift deployed.
a
*********************************************************************************************************************
May 2021
FL868A
NHTSA #20V- 690
Page 1
Recall Campaign Daimler Trucks
North America LLC
Subject: TBB Minotour Wheelchair Lift Interlock
Models Affected: Specific Thomas Built Buses Minotour buses
manufactured January 23, 2008, through June 4, 2020, and
equipped with an optional wheelchair lift.
NOTE: This bulletin has both portrait and landscape oriented pages. Before printing, set the printer orientation option,
within the Print dialog box, to “Auto portrait/landscape.”
General Information
Daimler Trucks North America LLC (DTNA), on behalf of its wholly owned subsidiary, Thomas Built Buses (TBB), has
decided that a defect that relates to motor vehicle safety exists on the vehicles mentioned above.
There are approximately 615 vehicles involved in this campaign.
On certain buses, the driver may be able to release the park brake and shift the transmission out of Park and into a drive
gear with the wheelchair lift deployed. If the vehicle is moved while the wheelchair lift is in operation, there is an
increased risk of injury.
The wheelchair lift interlock harness will be replaced.
Additional Repairs
Dealers must complete all outstanding Recall and Field Service campaigns prior to the sale or delivery of a vehicle. A
Dealer will be liable for any progressive damage that results from its failure to complete campaigns before sale or delivery
of a vehicle.
Owners may be liable for any progressive damage that results from failure to complete campaigns within a
reasonable time after receiving notification.
Work Instructions
Please refer to the attached work instructions.
Replacement Parts
Replacement parts are now available and can be obtained by ordering from your facing Parts Distribution Center.
Table 1 – Replacement Parts for FL868
Campaign
Number Part Number Description Qty.
FL868A TBB 227436 WIRING HARNESS, LIFT OPTION INTERFACE, LIFT
ENABLED W/ IGNITION ON OR OFF I GM ONLY, MINO 1
Table 1
May 2021
FL868A
NHTSA #20V- 690
Page 2
Recall Campaign Daimler Trucks
North America LLC
Removed Parts
Please follow Warranty Failed Parts Tracking shipping instructions for the disposition of all removed parts.
Labor Allowance
Table 2 – Labor Allowance
Campaign
Number Procedure
Time
Allowed
(Hours) SRT Code Corrective Action
FL868A Replace WC Lift Interface Harness 0.7 996‐R023A 12 – Repair Recall/Campaign
Table 2
Claims for Credit
You will be reimbursed for your parts, labor, and handling by submitting your claim through the Warranty system within 30
days of completing this campaign. Please reference the following information in OWL:
Claim Type is Recall Campaign.
In the Campaign field, enter the campaign number (FL868-A)
In the Primary Failed Part field, enter 25-FL868-000.
In the Parts section, enter the appropriate part number(s) as shown in the Replacement Parts Table.
In the Labor section, enter the appropriate SRT from the Labor Allowance Table.
The VMRS Component Code is F99-999-005 and the Cause Code is A1 – Campaign.
U.S. and Canada – Reimbursement for Prior Repairs. When a customer asks about reimbursement, please do
the following:
Accept the documentation of the previous repair.
Make a brief check of the customer’s paperwork to see if the repair may be eligible for reimbursement.
Submit a Recall Pre-Approval request for a decision and authorized amount.
Submit a “based on” claim for the approved pre-approval.
Attach the documentation to the pre-approval request.
When your claim is paid, reimburse the customer the appropriate amount.
IMPORTANT: OWL must be viewed prior to performing the recall to ensure the vehicle is involved and the campaign
has not been previously completed.
If you have any questions or need additional information, contact the Warranty Campaigns Department via Web inquiry
at DTNAConnect.com / WSC.
To return excess kit inventory related to this campaign, U.S. dealers must submit a Parts Authorization Return (PAR)
to the Memphis PDC. Canadian dealers must submit a PAR to their facing PDC. All kits must be in resalable condition.
PAR requests must include the original purchase invoice number.
NOTE: This bulletin has both portrait and landscape oriented pages. Before printing, set the printer orientation option,
within the Print dialog box, to “Auto portrait/landscape.”
May 2021
FL868A
NHTSA #20V- 690
Page 3
Recall Campaign Daimler Trucks
North America LLC
The letter notifying vehicle owners is included for your reference.
Please note that the National Traffic and Motor Vehicle Safety Act, as amended (Title 49, United States Code,
Chapter 301), requires the owner’s vehicle(s) be corrected within a reasonable time after parts are available to you. The
Act states that failure to repair a vehicle within 60 days after tender for repair shall be prima facie evidence of an
unreasonable time. However, circumstances of a particular situation may reduce the 60 day period. Failure to repair a
vehicle within a reasonable time can result in either the obligation to (a) replace the vehicle with an identical or
reasonably equivalent vehicle, without charge, or (b) refund the purchase price in full, less a reasonable allowance for
depreciation. The Act further prohibits dealers from selling a vehicle unless all outstanding recalls are performed.
Any lessor is required to send a copy of the recall notification to the lessee within 10 days. Any subsequent stage
manufacturer is required to forward this notice to its distributors and retail outlets within five working days.
May 2021
FL868A
NHTSA #20V- 690
Page 4
Recall Campaign
Daimler Trucks
North America LLC
Copy of Notice to Owners
Subject: TBB Minotour Wheelchair Lift Interlock
The U.S. notice is used for reference: This notice is sent to you in accordance with the requirements of the National
Traffic and Motor Vehicle Safety Act.
Daimler Trucks North America LLC, on behalf of its wholly owned subsidiary, Thomas Built Buses, has decided that
a defect which relates to motor vehicle safety exists on specific Thomas Built Buses Minotour buses manufactured
January 23, 2008, through June 4, 2020, and equipped with an optional wheelchair lift.
On certain buses, the driver may be able to release the park brake and shift the transmission out of Park and into a
drive gear with the wheelchair lift deployed. If the vehicle is moved while the wheelchair lift is in operation, there is an
increased risk of injury.
The wheelchair lift interlock harness will be replaced.
To arrange for repairs, you should contact your local Thomas Built Buses dealer immediately. The repair will take
approximately one hour and will be performed at no charge to you.
You may be liable for any progressive damage that results from your failure to complete the Recall within a reasonable
time after receiving notification.
If you do not own the vehicle that corresponds to the identification number(s) which appears on the Recall Notification,
please return the notification to the Warranty Campaigns Department with any information you can furnish that will assist
us in locating the present owner. If you have leased this vehicle, Federal law requires that you forward this notice to the
lessee within 10 days. If you are a subsequent stage manufacturer, Federal law requires that you forward this notice to
your distributors and retail outlets within five working days. If you have paid to have this recall condition corrected prior to
this notice, you may be eligible to receive reimbursement. Please see the reverse side of this notice for details.
If you have any questions about this recall, please contact the Warranty Campaigns Department at (800) 547-0712,
7:00 a.m to 4:00 p.pm, Monday through Friday. If you are not able to have the defect remedied without charge and
within a reasonable time, you may wish to submit a complaint to the Administrator, National Highway Traffic Safety
Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the Vehicle Safety Hotline at
(888) 327- 4236 (TTY: 800-424-9153); or to https://www.safercar.gov.
We regret any inconvenience this action may cause but feel certain you understand our interest in motor vehicle safety.
THOMAS BUILT BUSES WARRANTY DEPARTMENT
Enclosure
May 2021
FL868A
NHTSA #20V- 690
Page 5
Recall Campaign Daimler Trucks
North America LLC
Reimbursement to Customers for Repairs Performed Prior to Recall
If you have already paid to have this recall condition corrected you may be eligible to receive reimbursement.
Requests for reimbursement may include parts and labor. Reimbursement may be limited to the amount the repair
would have cost if completed by an authorized Daimler Trucks North America LLC dealer. The following documentation
must be presented to your dealer for consideration for reimbursement.
Please provide original or clear copies of all receipts, invoices, and repair orders that show:
• The name and address of the person who paid for the repair.
• The Vehicle Identification Number (VIN) of the vehicle that was repaired.
• What problem occurred, what repair was done, when the repair was done.
• Who repaired the vehicle.
• The total cost of the repair expense that is being claimed.
• Proof of payment for the repair (such as the front and back of a cancelled check or a credit card receipt).
Reimbursement will be made by check from your Daimler Trucks North America LLC dealer.
Please speak with your Thomas Built Buses authorized dealer concerning this matter.
May 2021
FL868A
NHTSA #20V- 690
Page 6
Recall Campaign Daimler Trucks
North America LLC
Work Instructions
Subject: TBB Minotour Wheelchair Lift Interlock
Models Affected: Specific Thomas Built Buses Minotour buses
manufactured January 23, 2008, through June 4, 2020, and
equipped with an optional wheelchair lift.
Wheelchair Lift Interlock Procedure
Interface Harness Replacement: See flow chart on page 7.
Interlock Operational Procedure: See flow chart on page 10.
NOTE: This bulletin has both portrait and landscape oriented pages. Before printing, set the printer orientation option,
within the Print dialog box, to “Auto portrait/landscape.”
FL868A
May 2021
Page 7
RECALL Daimler Trucks
North America LLC
Remove Existing Wheelchair Lift Harness and Replace
with New Harness P/N 227436
Start
Vehicle Preparation
Turn vehicle/engine
OFF, place in Park,
chock wheels, and
turn the Body Circuit
breaker to the OFF
position.
Step 2
Prop and secure the
compartment door to the
full open position to gain
front access into the
electrical compartment,
as shown in Fig. 2.
Is vehicle fully
disabled and
secured?
YES
NO
Step 1
Remove the fasteners
holding the head bump
pad, and compartment
metal side cover, and lay
them to the side. This
provides side access into
the electrical
compartment. See Fig. 1.
Figure 1
Gain access to
the harness
by following
steps 1–3.
See Fig. 1.
Figure 2
Step 3
Remove fasteners that
anchor the printed circuit
boards mounting plate to the
compartment floor, and
ROTATE the entire assembly
to gain access to the wheelchair
lift harness. See Fig. 3.
Figure 3
Start of the harness removal
and installation.
The connector disconnect
sequence shown may be changed
to suit your preference.
Step 4
The replacement harness is similar
to the existing harness making it
a near one for one replacement.
Prior to removing the existing
harness, it is recommended to label
and take photos of the connection
points to aid with this installation.
Step 5
Disconnect connector
P11 from PCB 2. To aid
in identification, this is
a six pin connector with
two wires.
Step 6
On the same breakout
(run) as P11,
disconnect the male/
female Spade
Terminal (red wire).
Continued
on Page 8
Rotate Assembly
Abbreviations
PCB – Printed Circuit Board
Electrical Compartment
Side View
Electrical Compartment
Front Access
Harness
plugs into
backside of
PCB 1 & 2
NHTSA #20-690
Page 8
RECALL Daimler Trucks
North America LLC
From
Page 7
Figure 4
Step 7
Staying on PCB 2,
disconnect connector P20
from PCB 2. This a six pin
connector with two wires
(red wire and a black wire).
Step 8
Go to PCB 1 and
disconnect connector P17.
P17 is a six pin connector
with two wires (a red wire
and a white with black
stripe wire).
Step 9
Staying on the same end
of harness, disconnect
connector PL27. PL27 is a
four pin connector
populated with four wires
(red, black, white, and
green wires).
This completes both
PCB connector
removals.
Proceed to next step .
Step 10
Disconnect LIFT
connector. LIFT connector
is three pin populated with
three wires (green with
white stripe, yellow, and
green wires). It is in the
general proximity to PL27.
Step 11
Remove the screws
holding the relay pack/
housing to the PCB
mounting plate.
Step 12
Disconnect connector
CL23 . This is a six pin
connector with six wires
(black, black, white with
black stripe, black, white,
green).
Step 13
Ensure all other harness
fasteners have been
removed, such as plastic
cable ties, and REMOVE
HARNESS FROM VEHICLE.
Prior to installing the new
harness (P/N: 227436),
perform one last visual
inspection of the harness for
evidence of any
imperfections, to ensure all
the connectors are in place,
not damaged, and all the
wires are seated fully in each
connector cavity.
Start of New Harness
Installation
BEST PRACTICE
When installing this harness,
provide adequate strain relief for
each connector/connection. DO
NOT pull any wires tight at the
connectors during installation as
this may lead to premature
failure.
Continued
on Page 9
P20 – PCB 2
P17 – PCB 1
LIFT
PL27
P11 – PCB 2
P7-PCB 2
CL23
Abbreviations
PCB – Printed Circuit Board
Relay Pack/Housing
FL868A
May 2021
NHTSA #20-690
Page 9
RECALL Daimler Trucks
North America LLC
From
Page 8
Step 14
Insert the new harness in
the electrical
compartment in a similar
position as the obsolete
harness was in.
Step 15
Begin with plugging in
the PCB harness
connectors P17 into
PCB 1, and P20, P11, P7
into PCB 2. See Fig. 5.
Step 16
Install the relay pack/
housing to the PCB
mount assembly using
the screws from the
obsolete harness.
Step 17
Insert connector PL27 into
the lift door harness. Push
connectors together firmly
until a click is heard/felt
indicating it is fully seated.
Step 18
Insert Lift connector into
the body/chassis
interface harness (the
same location as the
former harness).
Step 19
Plug CL23 into the Lift
Switch harness to
complete all the
connections.
Step 20
Secure harness in place
using BEST PRACTICE
(page 8) as the guide.
Figure 5
P20 – PCB 2
P17 – PCB 1
LIFT
PL27
P11 – PCB 2
P7-PCB 2
CL23
Relay Pack/Housing
Abbreviations
PCB – Printed Circuit Board
Connector Locking
Reminder
Be sure to push these
connectors into their fully
seated position so they
lock in place. P7 is the
exception. It relies on
terminal tension for
securement.
YES
Final Check
Have all
connections been
completed?
NO
Step 22
Perform the B3800-
20-000 Lift Interlock
Operational
Procedure
227436
Step 21
Return the vehicle to
running condition.
FL868A
May 2021
NHTSA #20-690
Page 10
RECALL Daimler Trucks
North America LLC
FL868A
May 2021
NHTSA #20-690
Step 2
Set the vehicle main
power switch to the
“ON” state.
YES
Start
Step 1
Chock the vehicle wheels. Check
wheels of vehicle, or provide
adequate restraint such that the
vehicle will be immobile regardless
of transmission, braking, or
acceleration activity.
Step 3
Insert key
into ignition
key switch.
Step 4
Turn the key to any
active position.
Step 5
Start the engine of
the vehicle.
Step 6
Set the parking brake or
service brake by means
other than the operator
depressing the Service
Brake pedal.
Step 7
Move the shift selector
to any forward or
reverse transmission
gear position.
Step 8
Move the lift “Power”
control switch to the
“ON” state mounted
(driver controlled
switch).
Step 9
Open the lift door and
securely latch the door
open.
YES
Step 10
Activate the wheelchair
lift power switch,
mounted on the lift, to
the “ON” state.
Step 11
Using the lift control
wand, attempt to
deploy the lift using
the lift control. If the
lift deploys, a test
failure has occurred.
Record failure in Data
Sheet 3: Lifts
Installed upon a
Vehicle.
Did lift deploy?
Record the failure
YES
Step 12
Set the
transmission to the
“Park” or “Neutral”
position.
NO
Step 13
Deploy the lift
platform to the
vehicle loading
position.
Step 14
Attempt to release the park brake
and attempt to move the shift
selector to any forward or reverse
position. If the vehicle moves, or is
capable of moving if unrestrained, a
test failure has occurred. Note failure
in Data Sheet 3: Lifts Installed
upon a Vehicle.
Did the vehicle
move? YES
Step 15
Move the lift
“Power” control to
the “OFF” state
(driver controlled
switch).
NO
Continued
on Page 11
GM Minotour B3800-20-000 Lift Interlock Operational Procedure
Ignition ON Only (Engine Crank or Ignition Active)
Reference: PWI-E-FMVSS 403-404 Interlocks
Page 11
RECALL Daimler Trucks
North America LLC
From
Page 10
Step 16
Attempt to release the park
brake, move the shift selector to
any forward or reverse position.
If the vehicle moves, or is
capable of moving if
unrestrained, a test failure has
occurred. Note failure in Data
Sheet 3: Lifts Installed upon a
Vehicle.
Record the Failure
Did the vehicle
move? YES
Step 17
Set the parking brake or service
brakes by means other than the
operator depressing the service
brake pedal, and move the shift
selector to the “Park” or “Neutral”
position to activate the lift.
Step 18
Move the lift
“Power” control to
the “ON” position
NO
Step 19
Return the lift to
the stowed
position.
Step 20
Deactivate the
wheelchair lift
power switch,
mounted on the
lift, to the “OFF”
state.
Step 21
Close the lift door.
Step 22
Set the parking
brake.
Step 23
Stop/turn off the
engtne of the
vehicle.
Step 24
Remove the key.
Step 25
Set the vehicle
main power switch
to the “OFF” state.
End
FL868A
May 2021
NHTSA #20-690
*********************************************************************************************************************
*********************************************************************************************************************
14 Affected Products
Vehicle
MAKE | MODEL | YEAR |
THOMAS BUILT BUSES | MINOTOUR | 2008-2021 |
9 Associated Documents
Recall Quarterly Report #1, 2021-2
RCLQRT-20V690-9509.PDF 211.162KB
Manufacturer Notices(to Dealers,etc)
RCMN-20V690-4497.pdf 645.847KB
ISSUED Interim Owner Notification Letter(Part 577)
RIONL-20V690-8714.pdf 316.243KB
Miscellaneous Document- Defect Information Report
RMISC-20V690-3708.pdf 751.777KB
ISSUED Owner Notification Letter(Part 577)
RCONL-20V690-3780.pdf 114.922KB
Recall 573 Report- Amendment 1
RCLRPT-20V690-9005.PDF 213.822KB
Miscellaneous Document- Defect Information Report
RMISC-20V690-5428.pdf 630.619KB
Recall Acknowledgement
RCAK-20V690-5888.pdf 244.797KB
Noncompliance Notice 573 Report
RCLRPT-20V690-8853.PDF 213.734KB
Latest Recalls Documents
- WHEELCHAIR AND SCOOTER LIFT: Our wheelchair lift is a reliable and convenient option for anyone looking to lift their mobility device to the car trunk with ease. Our mobility scooter lift can be operated with the simple push of a button, making it convenient for anyone to use.
- DURABLE and COMPACT: At just 31"x23.5"x 9.2" ~ 35” the wheelchair/scoooter lift is small and easy to store when not in use. The heavy duty lift can reach up to 35” in height. The MALISA Wheelchair Lift is constructed from durable aluminum, ensuring a lightweight yet sturdy design to safely lift and transport mobility devices weighing up to 110 pounds.
- SAFER AND MORE SECURE: Our wheelchair lift is engineered to securely hold your mobility device during lifting, providing a safe and stable experience. With a weight capacity of 110 lbs—significantly higher than most portable lifts—it offers superior support. Equipped with powerful motors, our lift raises your mobility device faster and more efficiently than competing models.
- LONG LASTING BATTERY: The lithium-ion battery can be charged quickly and easily, and is designed to last for multiple days before needing to be recharged.
- RISK-FREE PURCHASE: We guarantee your happiness and satisfaction. If the products you received have missing parts, please contact us ASAP. We offer a three-year warranty for the frame, a one-year spare parts and battery warranty.
- ★ LIFT FOR WHEELCHAIRS AND SCOOTERS: The ComfyGO Lift revolutionizes the way you transport your wheelchair or scooter, offering convenience, reliability, and ease of use in one compact package. Designed with user convenience in mind, this innovative lift effortlessly lifts and transports your wheelchair or scooter, allowing you to enjoy greater freedom and independence.
- ★ SPACE-SAVING AND COMPACT: The Lift is small and can save a lot of space thanks to its size at 29.5”x19”x9.5” ~ 35”.
- ★VERSATILE COMPATIBILITY: Whether you have a wheelchair or a scooter, the ComfyGO Lift is compatible with a wide range of mobility devices. Its adjustable design accommodates different sizes and shapes, ensuring a secure and stable lift every time.
- ★BATTERY WITH EXTENDED DURABILITY: The lithium-ion battery boasts rapid and effortless charging capabilities, engineered to endure for numerous days before requiring recharging.
- ★ SATISFACTION GUARANTEED: We are not only selling mobility products; we are becoming a lifetime partner with our customers. We understand that by doing our job with our best, someone's life is changing positively. Wonderful Warranty: 3-year metal frame, 1-year electronics, and 1-year motor&battery.
- SEAMLESS SIT-TO-STAND: SitnStand for Wheelchairs is a sit-to-stand lift chair for wheelchair users. This easy, simple, and safe-to-use chair lift assist is suitable for any type of wheelchair and was designed to make transferring a person to and from a wheelchair as seamless and independent as possible.
- COMFORTABLE AND CONFIDENT: No more shifting in your seat or rubbing sore spots after a trip to the doctor or the park. Made from viscoelastic memory foam that gives comfort for sitting for long hours. Now, you can take on the town, fully confident that your wheelchair and its accessories will help you have an enjoyable, safe, and maximally independent day
- EFFORTLESS TRANSFER: The transferring of wheelchair-bound people from wheelchair to bed can be a physically strenuous procedure, but with SitnStand for Wheelchairs, your caregivers can stand back, care for their backs, and watch as you perform an independent transfer from your wheelchair to your bed. It’s the wheelchair transfer solution that you’ve all been waiting to apply!
- WHEELCHAIR PACK INCLUSIONS: SITNSTAND FOR WHEELCHAIR UNIT, BATTERY, and CHARGER ONLY (CARRYING BAG NOT INCLUDED). The chair lift pillow cover is removable, and machine washable. Best chair assist to help you stand up. Uplift yourself today!
- LIFT FOR WHEELCHAIRS AND SCOOTERS: Wheelchair or scooter transportation is revolutionized with the GO Lift, which combines portability, durability, and simplicity of use into a small, convenient package. This clever lift, which was created with user convenience in mind, easily raises and moves your wheelchair or scooter, giving you more mobility and independence.
- SPACE-SAVING AND COMPACT: The Lift is small and can save a lot of space thanks to its size at 29.5”x19”x9.5” ~ 35”.
- VERSATILE COMPATIBILITY: The GO Lift works with a variety of mobility equipment, including wheelchairs and scooters. Because of its flexible construction, it can fit a variety of shapes and sizes and always provides a sturdy and safe lift.
- BATTERY WITH EXTENDED DURABILITY: The lithium-ion battery boasts rapid and effortless charging capabilities, engineered to endure for numerous days before requiring recharging.
- SATISFACTION GUARANTEED: We are not only selling mobility products; we are becoming a lifetime partner with our customers. We understand that by doing our job with our best, someone's life is changing positively. Wonderful Warranty: 3-year metal frame, 1-year electronics, and 1-year motor&battery.

- Manufactured from high-strength aluminum platform and steel frame
- 350 lb. weight capacity; Designed for Class II or higher
- Platform measures 38" L x 27.5" W with an adjustable cradle that extends to 46"
- Includes four self-tensioning retractors, license plate holder, manual back-up hand crank, wiring harness and warning LED light
- Carrier lifts up in only 20 seconds, and folds in 6 seconds; folds against vehicle when not in use; One-key control for quick and simple use
- EFFORTLESS MOBILITY DEVICE TRANSPORT: The Rockland Electric Wheelchair/Scooter Carrier makes transporting mobility scooters safer and easier. With its powerful electric jack, you can easily lift and secure your device without any strain
- 350 LBS CAPACITY & EXPANDABLE PLATFORM: Designed for vehicles with a Class II hitch or higher, this lift supports scooters weighing up to 350 lbs and fits on a 38” L x 27.5” W platform, with an extendable cradle that extends up to 46”.
- EASY SECUREMENT: Features four self-tensioning retractors to securely hold your scooter in place, eliminating the need for additional tie-down straps and simplifying the loading process.
- ONE-KEY CONTROL AND QUICK LIFTING: With simple, one-key operation, this carrier lifts loaded devices in just 20 seconds and folds in 6 seconds, ensuring a fast and efficient experience. The easy-to-use design is perfect for those who value speed and convenience.
- EMERGENCY MANUAL CRANK: In case of battery or power issues, the carrier includes a manual crank system that allows you to raise and lower your device safely without electricity—providing peace of mind wherever you go.
- Manufactured from high-strength, lightweight aluminum
- Designed for Class III or IV 2" hitch receivers with an included Class II 1-1/4" adapter
- Platform measures 39" L x 27" W with an adjustable cradle that extends to 46"
- Includes 4 self-tensioning retractors, license plate holder, built-in manual back-up hand crank, and wiring harness
- Carrier folds up against back of vehicle when not in use; 350 lb. weight capacity; Inner dimensions of the platform: 39" - 46" L x 26.5" W
- 【MORE PEACE OF MIND WHEN USING】Patient lift transfer chair device features a safer, heavy-duty steel structure, equipped with 360°lockable silent casters to ensure outstanding stability and maneuverability during patient transfers. Additionally, the patient lift for home have designed secure seat cushion locks for added safety and comfort.
- 【ENHANCED COMFORT】Two premium oxford seat cushions, one soft cushion for extended comfort and another with a convenient aperture for toileting needs. thoughtful detachable backrest elevates comfort to new heights. offering essential support, the backrest ensures a secure and ergonomic seating position. enjoy the ultimate combination of support and comfort in one exceptional product.
- 【PATIENT LIFT WHEELCHAIR FOR HOME】Our patient lift for home patient transfer chair has a bottom width of 22.8 to 29.5 inches and a height adjustment range of 33.5 to 45 in, suitable for people with a body width of less than 18 inches. This adaptability ensures a perfect fit in various environments, effortlessly integrating into bedrooms, living rooms, or bathrooms.
- 【MULTIFUNCTIONAL PATIENT LIFT TRANSFER CHAIR】Patient Lift Transfer Chair is meticulously crafted to address a spectrum of daily living challenges, catering to the needs of elderly individuals, those with limited mobility, or patients in post-surgery recovery. Seamlessly transitioning from a wheelchair to a car, sofa, bed, toilet, or chair becomes effortlessly manageable with this chair.
- 【PORTABLE PATIENT LIFT FOR CAR】Whether you're planning a trip or need to transport a patient in your car, our patient lift wheelchair is the perfect solution. It features a portable design with easily disassembled components, allowing for convenient storage in your car trunk.
- 【HYDRAULIC LIFT SYSTEM】 Smooth and effortless transfers with the hydraulic lift mechanism, making it easy for caregivers to assist users without strain.
- 【SPLIT SEAT & POTTY FUNCTION】Features a 180° split seat for easy positioning and a built-in potty function for enhanced convenience, especially for bathroom use.
- 【ADJUSTABLE SEAT HEIGHT 】Customizable seat height 17-24 inches to accommodate different user needs and ensure comfort during transfers.
- 【360° SWIVEL CASTERS】Equipped with 3-inch swivel casters that rotate 360° for easy maneuverability and stability in tight spaces.
- 【HIGH CAPACITY】Supports up to 330 lbs, making it ideal for heavy person. providing a safe and secure transfer solution for beds, toilets, sofas, bathroom and suv vehicle.
- [Effortless Patient Transfers] - The electric patient lift design enables seamless transfers between wheelchairs, beds, sofas, cars, toilets, making nursing tasks easier than ever.
- [Versatile and Adjustable] - Features one-button electric lifting with a height range of 35.8 - 49.7 inches. The base width adjustment from 19.3- 33.1 inches. This flexibility solves the height and width problems across different transfer scenarios.
- [Comfort Design] - The seat made of smooth material, won't bind or hurt patients' legs. The thickened sponge cushion and 6 support straps enhance sitting comfort and allow for flexible seat height adjustment.
- [Enhanced Safety Features] - Extended backrest provides better back support and a greater sense of security. Locking swivel casters ensure stability. Plus, it's foldable and fits into car trunks.
- [Easy Assembly] -Easy installation in about 10 minutes. Note: Door width must be > 23 inches, bed/sofa bottom gap > 6 inches. Requires caregiver assistance; not suitable for completely paralyzed or those unable to sit upright.
Last update on 2025-04-15 / Affiliate links / Images from Amazon Product Advertising API
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