September 8, 2021 NHTSA CAMPAIGN NUMBER: 21V696000
Obstructed View of Cross-View Mirror/FMVSS 111
An obstructed view of the passenger side cross-view mirror increases the risk of injury for pedestrians.
NHTSA Campaign Number: 21V696
Manufacturer Blue Bird Body Company
Components BACK OVER PREVENTION
Potential Number of Units Affected 134
Summary
Blue Bird Body Company (Blue Bird) is recalling certain 2022 Vision school buses equipped with cross-view mirrors and a Mobileye collision mitigation system. Due to the current placement of the Mobileye camera, the camera could partially or fully obstruct the driver’s view of the passenger side cross-view mirror. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, “Rear Visibility.”
Remedy
Dealers will change the location of the camera and update the software, free of charge. Owners were notified of the defect on November 2, 2021. Owner notification letters were mailed on March 31, 2022. Owners may contact Blue Bird’s customer service at 1-478-822-2242. Blue Bird’s number for this recall is R21BL-SB.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
This important safety recall notice applies to your bus(es) identified by both Blue Bird Body Number and Vehicle Identification Number (VIN) on the enclosed yellow cover sheet. If you no longer own the subject bus(es), please complete the appropriate section of the yellow cover sheet and return to Blue Bird in the enclosed pink postage prepaid envelope.
Blue Bird Body Company is voluntarily recalling the following:
- Certain model year 2022 Blue Bird Vision School Buses
-
- manufactured from March 16, 2021 through August 20, 2021
On the subject buses, it has been determined that certain Blue Bird buses equipped with cross-view mirrors and a Mobileye collision mitigation system may fail to conform to the Federal Motor Vehicle Safety Standard Number 111, “Rearview Mirrors” requirement for mirror visibility.
Blue Bird shall conduct a voluntary safety recall to correct this noncompliance. Blue Bird has worked with Mobileye to develop a new camera assembly with updated mounting hardware and software which will allow the camera location to be moved to the driver’s windshield. This new mounting location will not block the driver’s view of the cross-view mirror, per the FMVSS 111 Test Specifications. An obstructed view of the passenger side cross-view mirror increases the risk of injury for pedestrians. All affected units will need to be reworked to include the new camera placement. The Blue Bird Dealer and Safety Vision (Mobileye Certified Technician) expect to begin to schedule appointments on May 2, 2022.
Corrective Action:
Blue Bird will communicate a list of all affected units to each Dealer. It is the responsibility of the Dealer to communicate the list of affected units to each Customer. Safety Vision, Blue Bird’s supplier for the Mobileye product, will be providing all parts and labor required for the repair. A designated contact for Safety Vision will be provided to the Dealer. It is the responsibility of the Dealer to provide a location, date and time that each vehicle will be available for repair to Safety Vision so that a site visit can be coordinated. Safety Vision will arrange for a Mobileye Certified Technician to visit each unit at the agreed upon location, date and time, and complete the necessary repairs. The repair process will consist of:
- Removing the current camera assembly and any tape residue on the windshield
- Installing the new camera assembly, on the driver’s side windshield
- Validate system functionality
Upon completion of the repair, a certified driver will need to be available to take the vehicle on a short road test under the supervision of the Mobileye Certified Technician to validate all system function.
1 Affected Product
Vehicle
| MAKE | MODEL | YEAR |
| BLUE BIRD | VISION | 2022 |
10 Associated Documents
ISSUED Interim Owner Notification Letter(Part 577)
RIONL-21V696-5099.pdf 820.457KB
ISSUED Interim Owner Notification Letter(Part 577)- Interim letter to the dealers.
RIONL-21V696-8997.pdf 873.385KB
Recall 573 Report- Amendment 1
RCLRPT-21V696-4726.PDF 214.397KB
Recall Acknowledgement
RCAK-21V696-2898.pdf 646.479KB
Noncompliance Notice 573 Report
RCLRPT-21V696-5097.PDF 214.376KB
Recall 573 Report: December 6, 2021
RCLRPT-21V696-3045.PDF 214.525KB
Recall 573 Report: December 2, 2021
RCLRPT-21V696-6164.PDF 214.533KB
Recall 573 Report-Amendment 4-03/17/2022
RCLRPT-21V696-3237.PDF 216.216KB
ISSUED Owner Notification Letter(Part 577)
RCONL-21V696-6259.pdf 721.008KB
Manufacturer Notices(to Dealers,etc)
RCMN-21V696-6094.pdf 877.465KB
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SEOCONTENT-START
BLUE BIRD BODY COMPANY
3920 Arkwright Road, Suite 200, Macon, GA 31210 – (478) 825-2021
R21BL
IMPORTANT SAFETY RECALL NOTICE (Interim Notice)
NHTSA Campaign Number: 21V-696 (School Bus)
DATE: November 3, 2021
TO: U.S. DEALERS
SUBJECT: R21BL – FMVSS 111 Noncompliance, Cross-View Mirror Visibility
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
This important safety recall notice applies to your buses identified by both Blue Bird Body Number and Vehicle Identification Number (VIN) on the attached yellow cover sheet.
Blue Bird Body Company is voluntarily recalling the following:
Certain model year 2022 Blue Bird Vision School Buses
o manufactured from March 16, 2021 through August 20, 2021
On the subject buses, it has been determined that certain Blue Bird buses equipped with cross-view mirrors and a Mobileye collision mitigation system may fail to conform to the Federal Motor Vehicle Safety Standard Number 111, “Rearview Mirrors” requirement for mirror visibility.
Blue Bird shall conduct a voluntary safety recall to correct this noncompliance. Blue Bird is currently developing the remedy for this issue. A new Mobileye camera placement is currently under development and will require hardware and software changes. This new placement will move the camera to a location that will not block the driver’s view of the cross-view mirror, per the FMVSS 111 Test Specifications. An obstructed view of the passenger side cross-view mirror increases the risk of injury for pedestrians. An additional notice with instructions will be issued to inform you when the final remedy is available. All affected units will need to be reworked to include the new camera placement.
Corrective Action:
Once a remedy is developed to correct this noncompliance, Blue Bird will notify the affected dealers and owners and will provide the Mobileye repair instructions.
Parts:
Parts and remedy instructions will be available once the remedy has been developed.
Labor Reimbursement:
Blue Bird will reimburse the labor cost of potential repairs relating to this recall at no cost to you the Dealer or to the vehicle owner, once a remedy has been determined.
If Blue Bird’s records indicate bus(es) subject to this recall were delivered in your service area, a list of affected bus(es) will be enclosed. The bus(es) will be identified by Blue Bird Body Number and Vehicle Identification Number (VIN) on the enclosed yellow cover sheet. Dealers should verify correct owners and assure that complete mailing and shipping addresses are provided for each listed owner.
BLUE BIRD BODY COMPANY
3920 Arkwright Road, Suite 200, Macon, GA 31210 – (478) 825-2021
Blue Bird Body Company R21BL
Page 2
If Blue Bird’s records indicate bus(es) subject to this recall were delivered in your service area, a list of affected
bus(es) will be enclosed. The bus(es) will be identified by Blue Bird Body Number and Vehicle Identification Number
(VIN) on the enclosed yellow cover sheet. Dealers should verify correct owners and assure that complete mailing
and shipping addresses are provided for each listed owner.
It is the Dealer’s responsibility to verify that the correct owner name, address, and telephone number is provided
for each listed vehicle. Any corrections or updates should be made in ClaimsCenter. Addresses that cannot be
updated should be forwarded to the Recall Administrator.
Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the
lessee within ten days.
Dealers are reminded of their responsibilities under Section 154 of The National Traffic and Motor Vehicle Safety Act
of 1991. Dealers are required to complete modifications on units in their inventory before delivering to the final
owner. Reference Blue Bird Body Company Distributor Memo No. 42-92.
If you have in your possession or have sold a bus that was purchased from another Dealer that may be affected by
this recall, please notify Lisa Hancock at 478-822-2242 or [email protected] Questions regarding this
recall campaign should be directed to Lisa Hancock, as well.
Sincerely,
Lisa Hancock
Corporate Recall Administrator
Blue Bird Corporation
3920 Arkwright Road, Suite 200, Macon, Georgia 31210
Phone 478.822.2242
[email protected]
**************************************************************************************************************
BLUE BIRD BODY COMPANY
3920 Arkwright Road, Suite 200, Macon, GA 31210 – (478) 825-2021
R21BL
IMPORTANT SAFETY RECALL NOTICE (Interim Notice)
NHTSA Campaign Number: 21V-696 (School Bus)
DATE: November 3, 2021
SUBJECT: R21BL – FMVSS 111 Noncompliance, Cross-View Mirror Visibility
Dear Blue Bird Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
This important safety recall notice applies to your bus(es) identified by both Blue Bird Body Number and Vehicle Identification Number (VIN) on the enclosed yellow cover sheet. If you no longer own the subject bus(es), please complete the appropriate section of the yellow cover sheet and return to Blue Bird in the enclosed pink postage prepaid envelope.
Blue Bird Body Company is voluntarily recalling the following:
Certain model year 2022 Blue Bird Vision School Buses
o manufactured from March 16, 2021 through August 20, 2021
On the subject buses, it has been determined that certain Blue Bird buses equipped with cross-view mirrors and a Mobileye collision mitigation system may fail to conform to the Federal Motor Vehicle Safety Standard Number 111, “Rearview Mirrors” requirement for mirror visibility.
Blue Bird shall conduct a voluntary safety recall to correct this noncompliance. Blue Bird is currently developing the remedy for this issue. A new Mobileye camera placement is currently under development and will require hardware and software changes. This new placement will move the camera to a location that will not block the driver’s view of the cross-view mirror, per the FMVSS 111 Test Specifications. An obstructed view of the passenger side cross-view mirror increases the risk of injury for pedestrians. An additional notice with instructions will be issued to inform you when the final remedy is available. All affected units will need to be reworked to include the new camera placement.
Corrective Action:
Once a remedy is developed to correct this noncompliance, Blue Bird will notify the affected owners and will provide the Mobileye repair instructions.
Parts:
Parts and remedy instructions will be available once the remedy has been developed.
Labor Reimbursement:
Blue Bird will reimburse the labor cost of potential repairs relating to this recall at no cost to you the vehicle owner, once a remedy has been determined.
BLUE BIRD BODY COMPANY
3920 Arkwright Road, Suite 200, Macon, GA 31210 – (478) 825-2021
Blue Bird Body Company R21BL
Page 2
Administering the Recall:
When the remedy becomes available, contact your local or nearest Blue Bird Dealer to arrange for this recall to be performed. To locate an authorized dealer, search online at www.blue-bird.com/find-a-dealer
Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
If the modifications directed by this notification were performed on your bus prior to the receipt of this recall notification, attach a copy of the work order/invoice. Mail the documents in the pink self-addressed postage prepaid envelope included with the pink reply sheet to Blue Bird for warranty consideration. Reimbursements will be made in accordance with the requirements of the National Highway Transportation Safety Act, Title 49 Code of Federal Regulations, Parts 573 and 577.
Please contact your local Blue Bird Dealer with any questions regarding this recall campaign.
If Blue Bird Body Company should fail to or is unable to remedy this condition without charge to you, you may contact:
ADMINISTRATOR
NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION
1200 NEW JERSEY AVENUE, SE
WASHINGTON, D.C. 20590
Or, you may call The National Highway Traffic Safety Administration toll free at:
1-888-327-4236 TTY 1-800-424-9153 or go to: http:/www.safercar.gov
**************************************************************************************************************
BLUE BIRD BODY COMPANY
3920 Arkwright Road, Suite 200, Macon, GA 31210 – (478) 825-2021
R21BL
IMPORTANT SAFETY RECALL NOTICE
NHTSA Campaign Number: 21V-696 (School Bus)
DATE: March 31, 2022
SUBJECT: R21BL – FMVSS 111 Noncompliance, Cross-View Mirror Visibility
Dear Blue Bird Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
This important safety recall notice applies to your bus(es) identified by both Blue Bird Body Number and Vehicle Identification Number (VIN) on the enclosed yellow cover sheet. If you no longer own the subject bus(es), please complete the appropriate section of the yellow cover sheet and return to Blue Bird in the enclosed pink postage prepaid envelope.
Blue Bird Body Company is voluntarily recalling the following:
Certain model year 2022 Blue Bird Vision School Buses
o manufactured from March 16, 2021 through August 20, 2021
On the subject buses, it has been determined that certain Blue Bird buses equipped with cross-view mirrors and a Mobileye collision mitigation system may fail to conform to the Federal Motor Vehicle Safety Standard Number 111, “Rearview Mirrors” requirement for mirror visibility.
Blue Bird shall conduct a voluntary safety recall to correct this noncompliance. Blue Bird has worked with Mobileye to develop a new camera assembly with updated mounting hardware and software which will allow the camera location to be moved to the driver’s windshield. This new mounting location will not block the driver’s view of the cross-view mirror, per the FMVSS 111 Test Specifications. An obstructed view of the passenger side cross-view mirror increases the risk of injury for pedestrians. All affected units will need to be reworked to include the new camera placement. The Blue Bird Dealer and Safety Vision (Mobileye Certified Technician) expect to begin to schedule appointments on May 2, 2022.
Corrective Action:
Blue Bird will communicate a list of all affected units to each Dealer. It is the responsibility of the Dealer to communicate the list of affected units to each Customer. Safety Vision, Blue Bird’s supplier for the Mobileye product, will be providing all parts and labor required for the repair. A designated contact for Safety Vision will be provided to the Dealer. It is the responsibility of the Dealer to provide a location, date and time that each vehicle will be available for repair to Safety Vision so that a site visit can be coordinated. Safety Vision will arrange for a Mobileye Certified Technician to visit each unit at the agreed upon location, date and time, and complete the necessary repairs. The repair process will consist of:
Removing the current camera assembly and any tape residue on the windshield
Installing the new camera assembly, on the driver’s side windshield
Validate system functionality
Upon completion of the repair, a certified driver will need to be available to take the vehicle on a short road test under the supervision of the Mobileye Certified Technician to validate all system function.
BLUE BIRD BODY COMPANY
3920 Arkwright Road, Suite 200, Macon, GA 31210 – (478) 825-2021
Blue Bird Body Company R21BL
Page 2
Parts:
Safety Vision, Blue Bird’s supplier for the Mobileye product, will be providing all parts. Updated Mobileye Camera Assembly Part Numbers: 10076365, 10076366, 10076367, 10076368, 10076369, 10076370, 10076371, and 10076372.
Labor Reimbursement:
Blue Bird will reimburse the labor cost of repairs relating to this recall at no cost to you the vehicle owner. Safety Vision will notify Blue Bird of the units that have been remedied.
Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
If the modifications directed by this notification were performed on your bus prior to the receipt of this recall notification, attach a copy of the work order/invoice. Mail the documents in the pink self-addressed postage prepaid envelope to Blue Bird for warranty consideration. Reimbursements will be made in accordance with the requirements of the National Highway Transportation Safety Act, Title 49 Code of Federal Regulations, Parts 573 and 577.
Please contact your local Blue Bird Dealer with any questions regarding this recall campaign.
If Blue Bird Body Company should fail to or is unable to remedy this condition without charge to you, you may contact:
ADMINISTRATOR
NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION
1200 NEW JERSEY AVENUE, SE
WASHINGTON, D.C. 20590
Or, you may call The National Highway Traffic Safety Administration toll free at:
1-888-327-4236 TTY 1-800-424-9153 or go to: http:/www.safercar.gov
**************************************************************************************************************
BLUE BIRD BODY COMPANY
3920 Arkwright Road, Suite 200, Macon, GA 31210 – (478) 825-2021
R21BL
IMPORTANT SAFETY RECALL NOTICE
NHTSA Campaign Number: 21V-696 (School Bus)
DATE: March 31, 2022
TO: U.S. DEALERS
SUBJECT: R21BL – FMVSS 111 Noncompliance, Cross-View Mirror Visibility
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
This important safety recall notice applies to your buses identified by both Blue Bird Body Number and Vehicle Identification Number (VIN) on the attached yellow cover sheet.
Blue Bird Body Company is voluntarily recalling the following:
Certain model year 2022 Blue Bird Vision School Buses
o manufactured from March 16, 2021 through August 20, 2021
On the subject buses, it has been determined that certain Blue Bird buses equipped with cross-view mirrors and a Mobileye collision mitigation system may fail to conform to the Federal Motor Vehicle Safety Standard Number 111, “Rearview Mirrors” requirement for mirror visibility.
Blue Bird shall conduct a voluntary safety recall to correct this noncompliance. Blue Bird has worked with Mobileye to develop a new camera assembly with updated mounting hardware and software which will allow the camera location to be moved to the driver’s windshield. This new mounting location will not block the driver’s view of the cross-view mirror, per the FMVSS 111 Test Specifications. An obstructed view of the passenger side cross-view mirror increases the risk of injury for pedestrians. All affected units will need to be reworked to include the new camera placement. The Blue Bird Dealer and Safety Vision (Mobileye Certified Technician) expect to begin to schedule appointments on May 2, 2022.
Corrective Action:
Blue Bird will communicate a list of all affected units to each Dealer. It is the responsibility of the Dealer to communicate the list of affected units to each Customer. Safety Vision, Blue Bird’s supplier for the Mobileye product, will be providing all parts and labor required for the repair. A designated contact for Safety Vision will be provided to the Dealer. It is the responsibility of the Dealer to provide a location, date and time that each vehicle will be available for repair to Safety Vision so that a site visit can be coordinated. Safety Vision will arrange for a Mobileye Certified Technician to visit each unit at the agreed upon location, date and time, and complete the necessary repairs. The repair process will consist of:
Removing the current camera assembly and any tape residue on the windshield
Installing the new camera assembly, on the driver’s side windshield
Validate system functionality
Upon completion of the repair, a certified driver will need to be available to take the vehicle on a short road test under the supervision of the Mobileye Certified Technician to validate all system function.
BLUE BIRD BODY COMPANY
3920 Arkwright Road, Suite 200, Macon, GA 31210 – (478) 825-2021
Blue Bird Body Company R21BL
Page 2
Parts:
Safety Vision, Blue Bird’s supplier for the Mobileye product, will be providing all parts. Updated Mobileye Camera Assembly Part Numbers: 10076365, 10076366, 10076367, 10076368, 10076369, 10076370, 10076371, and 10076372.
Labor Reimbursement:
Blue Bird will reimburse the labor cost of repairs relating to this recall at no cost to you the Dealer or to the vehicle owner. Safety Vision will notify Blue Bird of the units that have been remedied.
If Blue Bird’s records indicate bus(es) subject to this recall were delivered in your service area, a list of affected bus(es) will be enclosed. The bus(es) will be identified by Blue Bird Body Number and Vehicle Identification Number (VIN) on the enclosed yellow cover sheet. Dealers should verify correct owners and assure that complete mailing and shipping addresses are provided for each listed owner.
It is the Dealer’s responsibility to verify that the correct owner name, address, and telephone number is provided for each listed vehicle. Any corrections or updates should be made in ClaimsCenter. Addresses that cannot be updated should be forwarded to the Recall Administrator.
Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
Dealers are reminded of their responsibilities under Section 154 of The National Traffic and Motor Vehicle Safety Act of 1991. Dealers are required to complete modifications on units in their inventory before delivering to the final owner. Reference Blue Bird Body Company Distributor Memo No. 42-92.
If you have in your possession or have sold a bus that was purchased from another Dealer that may be affected by this recall, please notify Lisa Hancock at 478-822-2242 or [email protected] Questions regarding this recall campaign should be directed to Lisa Hancock.
Sincerely,
Lisa Hancock
Corporate Recall Administrator
Blue Bird Corporation
3920 Arkwright Road, Suite 200, Macon, Georgia 31210
Phone 478.822.2242
[email protected]
SEOCONTENT-END
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