Replace Certain Seatbelt(s) – 2021 Freightliner Sprinter

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Mercedes-Benz USA, LLC
A Daimler AG Company
One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600
News Channel Update | Vans Customer Service and Parts
Daimler Internal
TO: Mercedes-Benz Principals, General Managers,
Sales Managers, Service Managers, Parts
Managers
FROM: Anthony Washington, Department
Manager, Regulations and Certifications
Re: Recall Campaign Launch Notification
Model 447 (Metris)
Model Years 2021
Replace Certain Seatbelt(s)
DATE: December, 2021
IMPORTANT RECALL CAMPAIGN INFORMATION
Please see the attached documents related to the campaign listed above
Mercedes-Benz USA, LLC
A Daimler AG Company
One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600
News Channel Update | Vans Customer Service and Parts
Daimler Internal
Campaign No. : Campaign Desc. : Replace Certain Seatbelt(s) 2021110005 VS2KISIGUR
This is to notify you of a Recall Campaign launch to replace certain seatbelt(s) on approximately 92 MY21 Mercedes-Benz Metris
vans. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. All
affected VINs will be flagged “OPEN” in VMI and cannot be sold until remedied.
Background
Issue
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz Metris vans, has been informed by its
supplier Autoliv that it might have been supplied with certain seat belt assemblies manufactured by certain
Autoliv Group companies between February 02, 2021 and June 02, 2021, which might not fulfill certain
requirements of FMVSS 208 (Occupant Crash Protection). A seat belt retractor that does not function as
intended could increase the risk of injury during a crash.
What We’re Doing MBUSA is conducting a voluntary recall. An authorized Mercedes-Benz dealer will check and replace the
seatbelts as necessary on the affected vehicles
Parts Parts are not available
Vehicles Affected
Vehicle Model Year(s) 2021
Vehicle Model (s) Metris(447)
Vehicle Populations
Total Recall
pPopilationPopulation
92
Dealer Inventory 9
Given this notice, it is a violation of Federal Law for a dealer to sell or lease any new Metris vehicles in dealer inventory
covered by this notification until the vehicle has been repaired.
Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired.
Additionally, given this notice, it is a violation of Federal Law for rental companies to rent new Sprinter vehicles covered by this
notification until the vehicle has been repaired.
Next Steps/Notes
Customer Notification Timeline An owner notification letter will be mailed in December 2021.
AOMS/SOMS
AOMs – This recall may generate questions from your dealers. Please forward this
notice to your dealers ASAP.
Rental Fleet Partners
This recall may affect vehicles in your fleet. Please contact your respective MBUSA
fleet representative for further information and next steps. For repairs, please
contact your preferred MBUSA dealer.
While we regret any inconvenience this may cause, we are determined to maintain a high level of vehicle quality and customer satisfaction.
V-RC-2019050017
Campaign No. 2021110005 December, 2021
TO:
SUBJECT:
ALL MERCEDES-BENZ CENTERS
Model 447 Metris, Model Year 2021
Replace Certain Seat Belts
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vans, has been informed
by its supplier, Autoliv, that it might have been supplied with certain seat belt assemblies
manufactured by certain Autoliv Group companies between February 02, 2021 and June 02,
2021, which might not fulfill certain requirements of FMVSS 208. The Automatic Locking
Retractor (ALR) function automatically retracts and tightens the seat belt when using a child
restraint system. According to the supplier, due to a geometric deviation on the sensor lever,
the child seat protection function could be deactivated earlier than intended. When the
issue occurs, the customer might notice the error acoustically and haptically, since the
typical “rattling” and blocking of the rear seat belt would not be present. A seat belt
retractor that does not function as intended can increase the risk of injury during a crash.
An authorized Mercedes-Benz dealer will check and replace the seat belts on the affected
vehicles.
Prior to performing this Recall Campaign:
• Please check VMI to determine if the vehicle is involved in the Campaign and if it has been
previously repaired.
• Please review the entire Recall Campaign bulletin and follow the repair procedure exactly as
described.
Please note that Recall Campaigns do not expire and may also be performed on a vehicle with
a vehicle status indicator.
Approximately 92 vehicles are involved.
Order No. V-RC-2021110005 This bulletin has been created and maintained in
accordance with MBUSA-SLP S423QH001, Document and Data Control, and MBUSA-SLP
S424HH001, Control of Quality Records.
Operation no. of the operation texts or standard texts and flat rates
Category Op. no. Operation text Time Damage Code Code
P 02 0756 Operations: Check child seat safety feature of seat
belts at first passenger bench seat
0.3hrs 91 903 54 VS2KISIGU
R
P 02 0757 Operations: Check child seat safety feature of seat
belts at second passenger bench seat
0.1hrs 91 903 54 VS2KISIGU
R
P 02 0758 Operations: Remove one passenger bench seat in
passenger compartment and replace 1 seat belt
(after check)
0.7hrs 91 903 54 VS2KISIGU
R
P 02 0759 Operations: Replace each remaining seat belt in
passenger compartment (passenger bench seat
removed)
0.3hrs 91 903 54 VS2KISIGU
R
V-RC-2021110005 1
PLEASE CHECK SEAT BELTS PRIOR TO
ORDERING THE REPLACEMENT SEAT BELT(s)
Shown on model 447.703 with
code U63 (Passenger
compartment seats, 3-passenger
bench seat, 2nd row)
A Seat belt tongue
B Belt sash guide
S91.40-A023-76
aCaution Risk of injury. Injury may result
when the tension in the spring in
the automatic belt retractor is
released.
Never disassemble automatic belt
retractors.
AS91.00-Z-0002-01A
Notice Notes on carrying out repair work
in the vehicle interior
AH68.00-D-0001-01KOS
g Check
1 Check if vehicle is affected by
measure.
Affected vehicles: Check child seat SM91.40-S-0048-01AAA
safety feature of seat belts in
passenger compartment (code:
VS2KISIGUR)
i
Always check ASRA for the
current OP-Code times. Labor
times are subject to change
and updates may not be
reflected in this document.
g Check
2 Insert seat belt tongue (A) into
respective seat belt buckle in
passenger compartment.
3 Pull seat belt completely out of belt
sash guide (B) to end stop.
i
The seat belt must be fully
pulled out all the way to the end
stop.
2 V-RC-2021110005
4 Allow seat belt to slowly roll in
again automatically up to the end.
Clip: Check child seat safety
feature of seat belts in passenger
compartment (code: VS2KISIGUR)
GB91.40-S-0000-01A
i
Seat belt tongue (A) remains
engaged.
i
A significant rattling noise can
be heard from the area of the
seat belt retractor when the seat
belt is rolling in.
The rattling noise indicates that the
child safety lock is activated.
5 Slowly and carefully attempt to pull
seat belt out of belt sash guide (B).
i
Do not perform any sudden pulling
movements.
i
It must not be possible to pull
out the seat belt; it must remain
engaged.
6 Open seat belt buckle and allow
seat belt to completely retract.
7 Repeat operation steps 2 to 6 a
total of 5 times per seat belt in
passenger compartment.
If function of seat belts is OK for
5 repetitions (see operation steps
2 to 6),
↓
child safety locks of seat belts are
OK, vehicle can be handed over to
customer.
If function of seat belts is not OK
for one repetition (see operation
steps 2 to 6),
↓
replace respective seat belt.
f Remove/install seat belts for
passenger bench seat
Model 447
AR91.40-S-1206EE
Parts ordering note
Part no. Designation Quantity
A 447 860 23 85 9C94 Seat belt in passenger compartment As Needed
V-RC-2021110005 3
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