ACX-2109 – GPS May Interfere with Brake or Throttle Pedals – 2021-2022 Autocar Xpeditor

December 13, 2021 NHTSA CAMPAIGN NUMBER: 21V966000

GPS May Interfere with Brake or Throttle Pedals

A loose or disconnected GPS module may interfere with the brake and/or throttle pedals, increasing the risk of a crash.

 

NHTSA Campaign Number: 21V966

Manufacturer Autocar, LLC

Components ELECTRICAL SYSTEM

Potential Number of Units Affected 251

 

Summary

Autocar, LLC (Autocar) is recalling certain 2021-2022 Xpeditor vehicles. The GPS module may have been improperly mounted under the dashboard and could come loose or disconnect entirely.

 

Remedy

Dealers will remount the GPS module, free of charge. Owner notification letters were mailed February 11, 2022. Owners may contact Autocar customer service at 1-888-218-3611 or 1-877-973-3486. Autocar’s number for this recall is ACX-2109.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


SUBJECT:

Autocar has determined that a safety hazard may exist with certain left side drive Xpeditor® trucks equipped with a factory installed global positioning system (GPS) device. The GPS device can become detached, interfere with brake and throttle function.

 

SAFETY RECALL INFORMATION:

This document provides work instructions for the relocating and adequately securing the GPS device.

 

VEHICLES AFFECTED:

There are 251 units manufactured after November 2, 2020 affected by this Recall. To determine if a vehicle is affected by this Recall, log in to the Autocar Warranty Management System at www.autocartruck.com. From the main menu, select “View Recalls/Service Programs” and look for the Autocar recall number above. A spreadsheet file will be accessible with the VIN list of affected vehicles. Alternatively, to determine if a single vehicle is affected, select “VIN Profile” from the main menu in the Autocar Warranty Management System. In the “Chassis Number” field, enter the last 6 of the VIN. Once the VIN profile is displayed, scroll down to the “Recall/Service Program Information” section to determine if the Recall is open.

 

SERVICE RESPONSIBILITY:

Service sites must perform this recall on affected vehicles at no charge to the owner regardless of vehicle mileage, age, or ownership. If a vehicle affected by this recall is taken into or is currently in your vehicle inventory, or at your center for service, you must perform this Recall before the vehicle is sold or released to the owner.

 

REQUIRED PARTS:

(1) 1 Cable Tie (Obtained Locally)

 

SECURING THE GPS DEVICE:

1. Follow all lockout/tagout procedures and verify the battery disconnect switch is in the “OFF” position.

2. Unlock and open the left door.

3. Locate the GPS device under the left side of the dash near the steering colume (see Figure 1).

 

4. Using a cable tie (obtain locally), secure the GPS device as shown. (see Figure 2).

 

5. GPS device placement and securing is complete.

 


Chronology :

7/2/21 Autocar service personnel reported a single case of the GPS device not secure under the dash. A stop ship was initiated, and inspections began.

7/7/21 Discrepancies were identified in production and field service personnel were notified to begin inspecting units in service.

7/26/21 Autocar engineering team notified to improve the mounting solution.

8/5/21 Improved mounting solution added, and a clean point established for production.

11/14/21 Product integrity team begins collecting data and field service results.

12/6/21 All data presented to Autocar management team and out of an abundance of caution, Autocar decides to perform a voluntary safety recall.

 


2 Affected Products

Vehicle

MAKEMODELYEAR
AUTOCARXPEDITOR2021-2022

 


13 Associated Documents

Recall Acknowledgement

RCAK-21V966-9332.pdf 645.643KB

 


Defect Notice 573 Report

RCLRPT-21V966-1873.PDF 215.237KB

 


Remedy Instructions and TSB

RCRIT-21V966-5889.pdf 927.652KB

 


Manufacturer Reimbursement Plan

RMRP-21V966-4642.pdf 613.304KB

 


Manufacturer Notices(to Dealers,etc)

RCMN-21V966-2508.pdf 106.171KB

 


Safety Bulletin

RCSB-21V966-1336.pdf 927.652KB

 


Part 577 Owner Notification Envelope

RONE-21V966-8801.pdf 154.451KB

 


ISSUED Owner Notification Letter(Part 577)

RCONL-21V966-3836.pdf 164.379KB

 


Recall 573 Report – February 16, 2022

RCLRPT-21V966-5466.PDF 215.289KB

 


Recall 573 Report – February 16, 2022

RCLRPT-21V966-4726.PDF 215.378KB

 


Recall Quarterly Report #1, 2022-1

RCLQRT-21V966-3777.PDF 211.142KB

 


Recall Quarterly Report #2, 2022-2

RCLQRT-21V966-3893.PDF 211.243KB

 


Recall Quarterly Report #3, 2022-3

RCLQRT-21V966-9863.PDF 211.327KB

 


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