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December 23, 2021 NHTSA CAMPAIGN NUMBER: 21V00H000
Damaged Circuit Board Affects Lighting Functions
Non-functioning brake lights, rear markers, or turn signals can reduce vehicle visibility to other drivers, increasing the risk of a crash.
NHTSA Campaign Number: 21V00H
Manufacturer Daimler Trucks North America, LLC
Components ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Potential Number of Units Affected 25,734
Summary
Daimler Trucks North America LLC (DTNA) is recalling certain 2018 Freightliner
Custom Chassis XBP, 2017-2020 XBR, 2017-2022 XBS, 2016-2019 XCL, 2016-2023 XCM, 2017-2021 XCP, 2016-2023 XCR, and 2017-2023 XCS recreational vehicle chassis. The rear mounted Power Distribution Module (PDM) may have internal damage, which could result in the rear marker lights, brake lights, or turn signals not functioning.
Remedy
Dealer will install a secondary fused harness, free of charge. Owner notification letters were mailed March 18, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA’s number for this recall is FL917. This recall is an expansion of NHTSA recalls 20V-404 and 18V-502. Vehicles previously recalled will need to receive the new remedy repair once it is available.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check for Daimler Trucks North America Recalls
Subject: FCCC Chassis Rear PDM
Models Affected: Specific model years 2016-2023 Freightliner Custom Chassis Corporation X-Line chassis manufactured November 23, 2015, through December 7, 2021, and equipped with a certain PDM.
General Information
Daimler Truck North America LLC (DTNA), on behalf of its wholly owned subsidiary, Freightliner Custom Chassis Corporation (FCCC), has decided that a defect that relates to motor vehicle safety exists on the vehicles mentioned above.
FCCC X-Line chassis, equipped with a certain rear mounted Power Distribution Module (PDM), may experience cracked internal solder joints, which after a period of vehicle use may lead to intermittent open circuits, in which the rear marker, brake lights, or left turn signal lights may not function. Brake lights working incorrectly may not notify motorists of a braking event, which may lead to an increase risk of crash.
A secondary fused harness will be added which bypasses the affected suspect portion of the PDM. Repairs will be performed by Daimler Truck North America authorized service facilities.
There are approximately 25,734 vehicles involved in this campaign.
Additional Repairs
Dealers must complete all outstanding Recall and Field Service campaigns prior to the sale or delivery of a vehicle. A Dealer will be liable for any progressive damage that results from its failure to complete campaigns before sale or delivery of a vehicle.
Owners may be liable for any progressive damage that results from failure to complete campaigns within a reasonable time after receiving notification.
Work Instructions
Please refer to the attached work instructions. Prior to performing the campaign, check the vehicle for a completion sticker (Form WAR260).
Replacement Parts
Replacement parts are now available and can be obtained by ordering the part number(s) listed below from your facing Parts Distribution Center.
If our records show your dealership has ordered any vehicle(s) involved in campaign number FL917, a list of the customers and vehicle identification numbers will be available on DTNAConnect. Please refer to this list when ordering parts for this recall.
Table 1 – Replacement Parts for FL917
Campaign Number | Part Description | Part Number | Qty. |
FL917A | HARN-CHAS,CHM,PWR,JMPR,14PIN | A66-29948-001 | 1 ea |
BLANK COMPLETION STICKER | WAR260 | 1 ea |
Jumper Harness Installation
Refer to Fig. 1 for this procedure.
1. Inspect the base label (Form WAR259) for a campaign completion sticker for FL917 (Form WAR260). If a sticker is present for FL917, no work is needed. If there is no sticker, proceed with the steps below.
2. Park the vehicle on a level surface, shut down the engine, and set the parking brake. Chock the tires.
3. Disconnect the batteries.
4. Disconnect the 14-pin chassis harness connector from the power distribution module (PDM) J6 port.
5. Connect the chassis harness female connector to the A66-29948-001 jumper harness male connector. Make sure the connector is fully seated and the red tab is locked.
6. Connect the female connector of the A66-29948-001 jumper harness to the PDM J6 port. Make sure the connector is fully seated and the red tab is locked.
7. Remove the fastener that secures the power cable to the PDM power supply post.
8. Position the ring terminal of the jumper harness on the PDM power supply post, then install the fastener. Tighten the fastener 16 lbf·ft (22 N·m).
9. Using a tie strap, secure the jumper harness fuse block to the nearest harness.
NOTICE
Make sure the tie straps are secured only around the black conduit, and not around any exposed wires. Securing the tie straps around any exposed wires may damage the wires.
10. Route the jumper harness along other harnesses, then secure it with tie straps.
11. Connect the batteries.
12. Test the function of all the rear lights.
13. Clean a spot on the base label (Form WAR259) and attach a campaign completion sticker for FL917 (Form WAR260), indicating this work has been completed.
Chronology :
This matter involves several related and overlapping recall campaigns. On June 18, 2020, NHTSA notified DTNA of one vehicle owner questionnaire (VOQ) and two field complaints that may be related to a then open recall campaign, FL-788 (NHTSA Campaign No. 18V-582). Given the data and NHTSA’s direction, DTNA opened an investigation to reevaluate the scope of that recall, which it did at an expedited pace. Out of an abundance of caution, to further promote safety, and following NHTSA’s express instructions to the company, DTNA hastened to issue a recall, and did so on an expedited basis and before understanding the root cause, issuing a second recall campaign FL-856 (NHTSA Campaign No. 20V-404) in July 2020. In determining the population for this recall, DTNA used the supplier’s best available information of end-dates, which it had no good faith reason to dispute. Those recall campaigns proceeded in accordance with applicable law, DTNA continued to monitor the matters, and DTNA and NHTSA continued their ongoing communication regarding the matters. Later, in July 2021, a dealer notified DTNA of a potential failed PDM in a vehicle built after DTNA reasonably believed the unknown production problem had been resolved. DTNA did not reasonably believe a safety-related issue was presented. Later, in September 2021 a second dealer reported an alleged PDM failure in a vehicle that had received the recall remedy in FL-856. Now presented with a alleged second incident, DTNA proactively began to investigate the matter afresh, including to determine if the incidents were from the same problem recurring, a different problem, or a mix, as well as ensuring the adequacy of the FL-856 remedy. Taking all reasonable, good faith efforts to understand the issue, DTNA recovered and analyzed failed PDMs in Fall 2021 as part of its investigation, albeit with the limited data and parts available. Chronology continued in PDF attachment.
43 Affected Products
Vehicles
MAKE | MODEL | YEAR |
FCCC | XBP | 2018 |
FCCC | XBR | 2017-2020 |
FCCC | XBS | 2017-2022 |
FCCC | XCL | 2016-2019 |
FCCC | XCM | 2016-2023 |
FCCC | XCP | 2017-2021 |
FCCC | XCR | 2016-2023 |
FCCC | XCS | 2017-2023 |
22 Associated Documents
Miscellaneous Document
RMISC-21V00H-9271.pdf 370.885KB
Miscellaneous Document
RMISC-21V00H-5361.pdf 748.982KB
Defect Notice 573 Report
RCLRPT-21V00H-3700.PDF 219.036KB
Recall Acknowledgement
RCAK-21V00H-2175.pdf 646.249KB
Recall 573 Report – January 6, 2022
RCLRPT-21V00H-8904.PDF 219.077KB
Miscellaneous Document
RMISC-21V00H-7349.pdf 746.906KB
Manufacturer Notices(to Dealers,etc)
RCMN-21V00H-0282.pdf 261.766KB
Recall 573 Report – February 11, 2022
RCLRPT-21V00H-5034.PDF 219.06KB
ISSUED Interim Owner Notification Letter(Part 577)
RIONL-21V00H-1243.pdf 148.305KB
Manufacturer Notices(to Dealers,etc)
RCMN-21V00H-5690.pdf 510.898KB
Manufacturer Notices(to Dealers,etc)
RCMN-21V00H-8767.pdf 252.762KB
Manufacturer Notices(to Dealers,etc)
RCMN-21V00H-6091.pdf 174.504KB
ISSUED Owner Notification Letter(Part 577)
RCONL-21V00H-7242.pdf 142.916KB
Manufacturer Notices(to Dealers,etc)
RCMN-21V00H-1140.pdf 223.325KB
Manufacturer Notices(to Dealers,etc)
RCMN-21V00H-9635.pdf 108.562KB
ISSUED Owner Notification Letter(Part 577)
RCONL-21V00H-3349.pdf 82.999KB
ISSUED Owner Notification Letter(Part 577)
RCONL-21V00H-5299.pdf 142.916KB
Recall 573 Report- 04/21/2022
RCLRPT-21V00H-5484.PDF 219.062KB
Miscellaneous Document- Amended Defect Information Report
RMISC-21V00H-5102.pdf 748.866KB
Recall Quarterly Report #1, 2022-1
RCLQRT-21V00H-5447.PDF 211.16KB
Recall Quarterly Report #2, 2022-2
RCLQRT-21V00H-4238.PDF 211.26KB
Recall Quarterly Report #3, 2022-3
RCLQRT-21V00H-9746.PDF 211.347KB
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P.O. Box 4090 Portland, OR 97208-4090 800.547.0712 Phone 503.745.9009 Fax DaimlerTrucks Daimler Trucks North America LLC Notice of Submission of Defect Information Report/Defect Information Notice December 2021 FL917 NHTSA #21V-00H Subject: FCCC Rear PDM NorthAmerica LLC Daimler Trucks North America has determined that a safety related defect exists in certain chassis manufactured by Freightliner Custom Chassis Corporation and delivered to your company. As the incomplete vehicle manufacturer of these products, Daimler Trucks North America is unable to provide the National Highway Traffic Safety Administration and/or Transport Canada with the information necessary to fully describe the vehicles potentially containing this defect as required by Title 49 Code of Federal Regulations Part 573.6(c)(2) and/or Motor Vehicle Safety Regulations Section 15(1)(b). Your company may have an obligation to report this information. The attached Defect Information Report and Defect Information Notice were filed with the appropriate government agencies. Please refer to these notices for details regarding the nature of the defect, the remedy, and the expected date when the remedy without charge will be available to owners. Daimler Trucks North America will be conducting this recall and filing the quarterly reports required by Title 49 CFR §573.7 and/or MVSR §15(3). Repairs will be performed by authorized Daimler Trucks North America repair facilities. A preliminary list of potentially affected vehicles delivered to you is included. This is the first letter in regard to this recall that you will receive. You will receive another notice when Daimler Trucks North America notifies its dealers and owners that a remedy without charge for this issue is available. If you have questions regarding this notice, please contact the Warranty Campaigns Department at (800) 547-0712, 7:00 a.m. to 4:00 p.m. Pacific Time, Monday through Friday, e-mail address DTNA.Warranty.Campaigns@Daimler.com. WARRANTY CAMPAIGNS DEPARTMENT Enclosure
**************************************************************************************************************
Defect Information Report (Section 573.6) FL917 Date of Submission: February 11, 2021 Manufacturer: Daimler Truck North America LLC P.O. BOX 3849 Portland, Oregon 97208 Type of Report: X Safety Defect ⃝ Non-Compliance Vehicle Information Model Yr. Start: 2018 Model Yr. End: 2018 Make: Freightliner Custom Chassis Model: XBP Model Yr. Start: 2017 Model Yr. End: 2020 Make: Freightliner Custom Chassis Model: XBR Model Yr. Start: 2017 Model Yr. End: 2022 Make: Freightliner Custom Chassis Model: XBS Model Yr. Start: 2016 Model Yr. End: 2019 Make: Freightliner Custom Chassis Model: XCL Model Yr. Start: 2016 Model Yr. End: 2023 Make: Freightliner Custom Chassis Model: XCM Model Yr. Start: 2017 Model Yr. End: 2021 Make: Freightliner Custom Chassis Model: XCP Model Yr. Start: 2016 Model Yr. End: 2023 Make: Freightliner Custom Chassis Model: XCR Model Yr. Start: 2017 Model Yr. End: 2023 Make: Freightliner Custom Chassis Model: XCS Production Dates: Begin: 11/23/2015 End: 12/07/2021 Descriptive Information: Certain XB and XC FCCC Chassis receiving a certain PDM manufactured within the suspect dates including units from FL856. Number potentially involved: 25,734 Estimated percentage of involve with defect: 1.1% Defect / Noncompliance Description For this Defect/Noncompliance: Describe the defect or noncompliance: This recall amends and supersedes existing recall FL-856 (NHTSA Campaign No. 20V-404). On certain FCCC XB and XC chassis, equipped with a certain rear mounted Power Distribution Module (PDM), a PDM unique to these chassis, may experience cracked internal solder joints, which after a period of vehicle use may lead to intermittent open circuits, in which the rear marker, brake lights or left turn signal lights may not function. Describe the safety risk: Brake lights not working correctly may not notify motorists of a braking event, which may lead to an increase crash risk. Identify any warning which can precede or occur: Inoperative exterior lights can be detected during a pre-trip inspection. If applicable, identify the manufacture of the defective or noncompliant component.: Eaton Corporation Involved Components Power Distribution Module Component Description: Power Distribution Module Component Part Number: A66-05172-000, A66-05172-001, A66-05172-002, A66-05172-004, A66-05172-005, A66-05172-006, A66-05172-007, A66-05172-008, A66-05172-009, A66-05172-010, A66-05172-011, A66-05172-012 Chronology of Defect / Noncompliance Determination Provide the chronology of events leading up to the defect decision or test data for the noncompliance decision: This matter involves several related and overlapping recall campaigns. On June 18, 2020, NHTSA notified DTNA of one vehicle owner questionnaire (VOQ) and two field complaints that may be related to a then open recall campaign, FL-788 (NHTSA Campaign No. 18V-852). Given the data and NHTSA’s direction, DTNA opened an investigation to reevaluate the scope of that recall, which it did at an expedited pace. Out of an abundance of caution, to further promote safety, and following NHTSA’s express instructions to the company, DTNA hastened to issue a recall, and did so on an expedited basis and before understanding the root cause, issuing a second recall campaign FL-856 (NHTSA Campaign No. 20V-404) in July 2020. In determining the population for this recall, DTNA used the supplier’s best available information of end-dates, which it had no good faith reason to dispute. Those recall campaigns proceeded in accordance with applicable law, DTNA continued to monitor the matters, and DTNA and NHTSA continued their ongoing communication regarding the matters. Later, in July 2021, a dealer notified DTNA of a potential failed PDM in a vehicle built after DTNA reasonably believed the unknown production problem had been resolved. DTNA did not reasonably believe a safety-related issue was presented. Later, in September 2021 a second dealer reported an alleged PDM failure in a vehicle that had received the recall remedy in FL-856. Now presented with a alleged second incident, DTNA proactively began to investigate the matter afresh, including to determine if the incidents were from the same problem recurring, a different problem, or a mix, as well as ensuring the adequacy of the FL-856 remedy. Taking all reasonable, good faith efforts to understand the issue, DTNA recovered and analyzed failed PDMs in Fall 2021 as part of its investigation, albeit with the limited data and parts available. Discussion with NHTSA on this issue continued through this time period. In mid-October DTNA received a failure analysis report of the single part that had been returned from late July 2021. The supplier’s summary analysis was inconclusive, and no defect presenting an unreasonable risk to safety was found that, in DTNA’s analysis, would have reasonably been expected to cause the complaint. From late October through November 2021, DTNA continued investigating and received three additional complaints. DTNA was able to secure the PDMs from those units in late November 2021. Preliminary testing of those PDM indicated a PDM potentially with an internal failure. Those three samples were promptly returned to the supplier for the supplier’s analysis. In December 2021, the supplier’s tests discovered that two of the three PDMs had cracked solder joints on pins 6 and 7 of the J 6 connector. Subsequent testing of two other parts, also obtained in December 2021, indicated a similar failure mode. On December 20, 2021 DTNA, out of an abundance of caution, decided to conduct a voluntary recall campaign on certain FCCC XB and XC chassis equipped with a certain PDM and to expand to vehicles subject to DTNA recall FL-856 (NHTSA Campaign No. 20V-404). As of the date of this filing, DTNA understands from the supplier that there may be an underlying issue associated with the PDM, and the supplier provided appropriate population data. That said, DTNA has not established root cause. Identify the Remedy Describe the defect/noncompliance remedy program, including the manufacture’s plan for reimbursement. A secondary fused harness will be added which bypasses affected suspect portion of the PDM and, based upon the information available at this time, is reasonably believed to resolve the issue. Repairs will be performed by Daimler Trucks North America authorized service facilities. Details of the reimbursement plan will be included in the owner’s notification letter. Identify the Recall Schedule Describe the recall schedule for notifications.: Customer notification will be made by first class mail using Daimler Trucks North America records to determine the customers affected. Planned Dealer Notification Begin Date: 02/20/2022 Planned Dealer Notification End Date: 02/20/2022 Planned Owner Notification Begin Date: 02/20/2022 Planned Owner Notification End Date: 02/20/2022 Manufacture’s identification code for this recall (if applicable): FL917 DTNA Representative; Tiffani Torgeson Manager, Compliance and Regulatory Affairs
**************************************************************************************************************
Defect Information Report (Section 573.6) FL917 Date of Submission: December 23, 2021 Manufacturer: Daimler Trucks North America LLC P.O. BOX 3849 Portland, Oregon 97208 Type of Report: X Safety Defect ⃝ Non-Compliance Vehicle Information Model Yr. Start: 2018 Model Yr. End: 2018 Make: Freightliner Custom Chassis Model: XBP Model Yr. Start: 2017 Model Yr. End: 2020 Make: Freightliner Custom Chassis Model: XBR Model Yr. Start: 2017 Model Yr. End: 2022 Make: Freightliner Custom Chassis Model: XBS Model Yr. Start: 2016 Model Yr. End: 2019 Make: Freightliner Custom Chassis Model: XCL Model Yr. Start: 2016 Model Yr. End: 2023 Make: Freightliner Custom Chassis Model: XCM Model Yr. Start: 2017 Model Yr. End: 2021 Make: Freightliner Custom Chassis Model: XCP Model Yr. Start: 2016 Model Yr. End: 2023 Make: Freightliner Custom Chassis Model: XCR Model Yr. Start: 2017 Model Yr. End: 2023 Make: Freightliner Custom Chassis Model: XCS Production Dates: Begin: 11/23/2015 End: 12/07/2021 Descriptive Information: Certain XB and XC FCCC Chassis receiving a certain PDM manufactured within the suspect dates including units from FL856. Number potentially involved: 25,734 Estimated percentage of involve with defect: 1.1% Defect / Noncompliance Description For this Defect/Noncompliance: Describe the defect or noncompliance: This recall amends and supersedes existing recall FL-856 (NHTSA Campaign No. 20V-404). On certain FCCC XB and XC chassis, equipped with a certain rear mounted Power Distribution Module (PDM), a PDM unique to these chassis, may experience cracked internal solder joints, which after a period of vehicle use may lead to intermittent open circuits, in which the rear marker, brake lights or left turn signal lights may not function. Describe the safety risk: Brake lights not working correctly may not notify motorists of a braking event, which may lead to an increase crash risk. Identify any warning which can precede or occur: Inoperative exterior lights can be detected during a pre-trip inspection. If applicable, identify the manufacture of the defective or noncompliant component.: Eaton Corporation Involved Components Power Distribution Module Component Description: Power Distribution Module Component Part Number: A66-05172-000, A66-05172-001, A66-05172-002, A66-05172-004, A66-05172-005, A66-05172-006, A66-05172-007, A66-05172-008, A66-05172-009, A66-05172-010, A66-05172-011, A66-05172-012 Chronology of Defect / Noncompliance Determination Provide the chronology of events leading up to the defect decision or test data for the noncompliance decision: This matter involves several related and overlapping recall campaigns. On June 18, 2020, NHTSA notified DTNA of one vehicle owner questionnaire (VOQ) and two field complaints that may be related to a then open recall campaign, FL-788 (NHTSA Campaign No. 18V-852). Given the data and NHTSA’s direction, DTNA opened an investigation to reevaluate the scope of that recall, which it did at an expedited pace. Out of an abundance of caution, to further promote safety, and following NHTSA’s express instructions to the company, DTNA hastened to issue a recall, and did so on an expedited basis and before understanding the root cause, issuing a second recall campaign FL-856 (NHTSA Campaign No. 20V-404) in July 2020. In determining the population for this recall, DTNA used the supplier’s best available information of end-dates, which it had no good faith reason to dispute. Those recall campaigns proceeded in accordance with applicable law, DTNA continued to monitor the matters, and DTNA and NHTSA continued their ongoing communication regarding the matters. Later, in July 2021, a dealer notified DTNA of a potential failed PDM in a vehicle built after DTNA reasonably believed the unknown production problem had been resolved. DTNA did not reasonably believe a safety-related issue was presented. Later, in September 2021 a second dealer reported an alleged PDM failure in a vehicle that had received the recall remedy in FL-856. Now presented with a alleged second incident, DTNA proactively began to investigate the matter afresh, including to determine if the incidents were from the same problem recurring, a different problem, or a mix, as well as ensuring the adequacy of the FL-856 remedy. Taking all reasonable, good faith efforts to understand the issue, DTNA recovered and analyzed failed PDMs in Fall 2021 as part of its investigation, albeit with the limited data and parts available. Discussion with NHTSA on this issue continued through this time period. In mid-October DTNA received a failure analysis report of the single part that had been returned from late July 2021. The supplier’s summary analysis was inconclusive, and no defect presenting an unreasonable risk to safety was found that, in DTNA’s analysis, would have reasonably been expected to cause the complaint. From late October through November 2021, DTNA continued investigating and received three additional complaints. DTNA was able to secure the PDMs from those units in late November 2021. Preliminary testing of those PDM indicated a PDM potentially with an internal failure. Those three samples were promptly returned to the supplier for the supplier’s analysis. In December 2021, the supplier’s tests discovered that two of the three PDMs had cracked solder joints on pins 6 and 7 of the J 6 connector. Subsequent testing of two other parts, also obtained in December 2021, indicated a similar failure mode. On December 20, 2021 DTNA, out of an abundance of caution, decided to conduct a voluntary recall campaign on certain FCCC XB and XC chassis equipped with a certain PDM and to expand to vehicles subject to DTNA recall FL-856 (NHTSA Campaign No. 20V-404). As of the date of this filing, DTNA understands from the supplier that there may be an underlying issue associated with the PDM, and the supplier provided appropriate population data. That said, DTNA has not established root cause. Identify the Remedy Describe the defect/noncompliance remedy program, including the manufacture’s plan for reimbursement. DTNA is currently reviewing potential solutions. As noted above, root cause has not yet been identified, and therefore a remedy cannot yet be determined. A remedy is expected in mid to late January 2022. Repairs are expected to be performed by Daimler Trucks North America authorized service facilities. Details of the reimbursement plan will be included in the owner’s notification letter. Identify the Recall Schedule Describe the recall schedule for notifications.: Customer notification will be made by first class mail using Daimler Trucks North America records to determine the customers affected. Planned Dealer Notification Begin Date: 02/20/2022 Planned Dealer Notification End Date: 02/20/2022 Planned Owner Notification Begin Date: 02/20/2022 Planned Owner Notification End Date: 02/20/2022 Manufacture’s identification code for this recall (if applicable): FL917 DTNA Representative; Tiffani Torgeson Manager, Compliance and Regulatory Affairs
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Defect Information Report (Section 573.6) FL917 Date of Submission: April 21, 2022 Manufacturer: Daimler Truck North America LLC P.O. BOX 3849 Portland, Oregon 97208 Type of Report: X Safety Defect ⃝ Non-Compliance Vehicle Information Model Yr. Start: 2018 Model Yr. End: 2018 Make: Freightliner Custom Chassis Model: XBP Model Yr. Start: 2017 Model Yr. End: 2020 Make: Freightliner Custom Chassis Model: XBR Model Yr. Start: 2017 Model Yr. End: 2022 Make: Freightliner Custom Chassis Model: XBS Model Yr. Start: 2016 Model Yr. End: 2019 Make: Freightliner Custom Chassis Model: XCL Model Yr. Start: 2016 Model Yr. End: 2022 Make: Freightliner Custom Chassis Model: XCM Model Yr. Start: 2017 Model Yr. End: 2021 Make: Freightliner Custom Chassis Model: XCP Model Yr. Start: 2016 Model Yr. End: 2023 Make: Freightliner Custom Chassis Model: XCR Model Yr. Start: 2017 Model Yr. End: 2023 Make: Freightliner Custom Chassis Model: XCS Production Dates: Begin: 11/23/2015 End: 12/07/2021 Descriptive Information: Certain XB and XC FCCC Chassis receiving a certain PDM manufactured within the suspect dates including units from FL856. Number potentially involved: 24,869 Estimated percentage of involve with defect: 1.1% Defect / Noncompliance Description For this Defect/Noncompliance: Describe the defect or noncompliance: This recall amends and supersedes existing recall FL-856 (NHTSA Campaign No. 20V-404). On certain FCCC XB and XC chassis, equipped with a certain rear mounted Power Distribution Module (PDM), a PDM unique to these chassis, may experience cracked internal solder joints, which after a period of vehicle use may lead to intermittent open circuits, in which the rear marker, brake lights or left turn signal lights may not function. Describe the safety risk: Brake lights not working correctly may not notify motorists of a braking event, which may lead to an increase crash risk. Identify any warning which can precede or occur: Inoperative exterior lights can be detected during a pre-trip inspection. If applicable, identify the manufacture of the defective or noncompliant component.: Eaton Corporation Involved Components Power Distribution Module Component Description: Power Distribution Module Component Part Number: A66-05172-000, A66-05172-001, A66-05172-002, A66-05172-004, A66-05172-005, A66-05172-006, A66-05172-007, A66-05172-008, A66-05172-009, A66-05172-010, A66-05172-011, A66-05172-012 Chronology of Defect / Noncompliance Determination Provide the chronology of events leading up to the defect decision or test data for the noncompliance decision: This matter involves several related and overlapping recall campaigns. On June 18, 2020, NHTSA notified DTNA of one vehicle owner questionnaire (VOQ) and two field complaints that may be related to a then open recall campaign, FL-788 (NHTSA Campaign No. 18V-852). Given the data and NHTSA’s direction, DTNA opened an investigation to reevaluate the scope of that recall, which it did at an expedited pace. Out of an abundance of caution, to further promote safety, and following NHTSA’s express instructions to the company, DTNA hastened to issue a recall, and did so on an expedited basis and before understanding the root cause, issuing a second recall campaign FL-856 (NHTSA Campaign No. 20V-404) in July 2020. In determining the population for this recall, DTNA used the supplier’s best available information of end-dates, which it had no good faith reason to dispute. Those recall campaigns proceeded in accordance with applicable law, DTNA continued to monitor the matters, and DTNA and NHTSA continued their ongoing communication regarding the matters. Later, in July 2021, a dealer notified DTNA of a potential failed PDM in a vehicle built after DTNA reasonably believed the unknown production problem had been resolved. DTNA did not reasonably believe a safety-related issue was presented. Later, in September 2021 a second dealer reported an alleged PDM failure in a vehicle that had received the recall remedy in FL-856. Now presented with a alleged second incident, DTNA proactively began to investigate the matter afresh, including to determine if the incidents were from the same problem recurring, a different problem, or a mix, as well as ensuring the adequacy of the FL-856 remedy. Taking all reasonable, good faith efforts to understand the issue, DTNA recovered and analyzed failed PDMs in Fall 2021 as part of its investigation, albeit with the limited data and parts available. Discussion with NHTSA on this issue continued through this time period. In mid-October DTNA received a failure analysis report of the single part that had been returned from late July 2021. The supplier’s summary analysis was inconclusive, and no defect presenting an unreasonable risk to safety was found that, in DTNA’s analysis, would have reasonably been expected to cause the complaint. From late October through November 2021, DTNA continued investigating and received three additional complaints. DTNA was able to secure the PDMs from those units in late November 2021. Preliminary testing of those PDM indicated a PDM potentially with an internal failure. Those three samples were promptly returned to the supplier for the supplier’s analysis. In December 2021, the supplier’s tests discovered that two of the three PDMs had cracked solder joints on pins 6 and 7 of the J 6 connector. Subsequent testing of two other parts, also obtained in December 2021, indicated a similar failure mode. On December 20, 2021 DTNA, out of an abundance of caution, decided to conduct a voluntary recall campaign on certain FCCC XB and XC chassis equipped with a certain PDM and to expand to vehicles subject to DTNA recall FL-856 (NHTSA Campaign No. 20V-404). As of the date of this filing, DTNA understands from the supplier that there may be an underlying issue associated with the PDM, and the supplier provided appropriate population data. That said, DTNA has not established root cause. Pursuant to rule 573.6, DTNA in good faith, filed a DIR for recall 21V-00H (DTNA # – FL917) based on the best information available at that time. Subsequently, in April 2022, upon obtaining updated vehicle registration data not previously known at the time of the previous submission, DTNA has amended the applicable sections of the DIR to reflect the most current information for units registered in the United States and Puerto Rico. Identify the Remedy Describe the defect/noncompliance remedy program, including the manufacture’s plan for reimbursement. A secondary fused harness will be added which bypasses affected suspect portion of the PDM. Replacement will be performed by Daimler Truck North America authorized service facilities. Daimler Truck North America shall be offering a refund for owner-paid repairs covered by this recall if the repair was performed prior to the date indicated in the reimbursement plan, which will be posted with owner’s notification letter. Owners are directed to seek reimbursement through authorized dealers. Identify the Recall Schedule Describe the recall schedule for notifications.: Customer notification will be made by first class mail using Daimler Trucks North America records to determine the customers affected. Planned Dealer Notification Begin Date: 02/20/2022 Planned Dealer Notification End Date: 02/20/2022 Planned Owner Notification Begin Date: 02/20/2022 Planned Owner Notification End Date: 02/20/2022 Manufacture’s identification code for this recall (if applicable): FL917 DTNA Representative; Tiffani Torgeson Manager, Compliance and Regulatory Affairs
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Daimler Trucks North America LLC February 2022 Campaign #FL917-01 Interim Recall Notice NHTSA # 21V-00H IMPORTANT SAFETY RECALL See enclosed VIN list Subject: FCCC Chassis Rear PDM This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Daimler Trucks North America LLC (DTNA), on behalf of its wholly owned subsidiary, Freightliner Custom Chassis Corporation, has decided that a defect which relates to motor vehicle safety exists on specific Model Year 2016–2023 Freightliner Custom Chassis X-Line chassis manufactured November 23, 2015, through December 7, 2021, and equip-ped with a certain Power Distribution Module (PDM). This recall amends and supersedes existing recall FL-856 (NHTSA Campaign No. 20V-404). Chassis equipped with a certain rear mounted Power Distribution Module (PDM) may experience cracked internal solder joints, which may lead to intermittent open circuits, in which the rear marker, brake lights or left turn signal lights may not function. Brake lights not working correctly may not notify motorists of a braking event, which could lead to an increase crash risk. This is the first of two notices you will receive regarding this subject. This letter is to inform you of an upcoming Recall to correct the issue noted above. Daimler Trucks is currently securing replacement parts. There is no action for you to take at this time. The second notice will inform you when the final remedy is available. When you receive the second notice, please contact your authorized Daimler Trucks North America dealer to schedule the Recall for your vehicle. If you do not own the vehicle that corresponds to the identification number(s) which appears on the Recall Notification, please return the notification to the Warranty Campaigns Department with any information you can furnish that will assist us in locating the present owner. If you have leased this vehicle, Federal law requires that you forward this notice to the lessee within 10 days. If you are a subsequent stage manufacturer, Federal law requires that you forward this notice to your distributors and retail outlets within five working days. If you have questions about this Recall, please contact the Warranty Campaigns Department at (800) 547-0712, 7:00 a.m. to 4:00 p.m. Pacific Time, Monday through Friday, e-mail address DTNA.Warranty.Campaigns@Daimlertruck.com. For other concerns, you may contact the Customer Assistance Center at (800) 385-4357. If you are not able to have the defect remedied without charge and within a reasonable time, you may wish to submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue SE, Washington, DC 20590; or call the Vehicle Safety Hotline at (888) 327-4236 (TTY: 800-424-9153); or go to http://www.safercar.gov. We regret any inconvenience this action may cause but feel certain you understand our interest in motor vehicle safety. WARRANTY CAMPAIGNS DEPARTMENT Enclosure Daimler Trucks North America LLC Warranty Campaigns Department P.O. Box 4090 Portland, OR 97208-4090 800.547.0712 Phone Camions Daimler Amérique du Nord LLC Février 2022 Campagne #FL917 -01 Avis de rappel provisoire NHTSA n o 21V-00H Rappel important de sécurité Voir la liste des NIV ci-jointe Objet : PDM arrière de la FCCC Leprésent avis est envoyé à y ou conformément aux exigences de la Traffic et Motor Vehicle Safety Act. Daimler Trucks North America LLC (DTNA), au nom de sa filiale à part entière, Freightliner Custom Chassis Corporation, a décidé qu’il existe un défaut lié à la sécurité des véhicules automobiles pour l’année de modèle 2016—2023 du châssis X-Line de Freightliner Custom Chassis fabriqué en novembre Du 23 au 7 décembre 2021, et équipé d’un certain module de distribution d’énergie (PDM). Ce rappel modifie et remplace le rappel existant FL-856 (campagne NHTSA n o 20V-404). Lechâssis muni d’un certain module de distribution d’énergie (PDM) monté à l’arrière peut être exposé à des joints de soudure internes fissurés, ce qui peut entraîner des circuits ouverts intermittents, dans lesquels le marqueur arrière, les feux de frein ou les feux de clignotage gauche peuvent ne pas fonctionner. Les feux de freinage qui ne fonctionnent pas correctement peuvent ne pas aviser les automobilistes d’un événement de freinage, ce qui pourrait entraîner un risque accru de collision. Il s’agit du premier des deux avis que vous recevrez à ce sujet. La présente a pour but de vous informer d’un rappel à venir afin de corriger le problème susmentionné. Daimler Trucks est actuellement en train de fixer des pièces de rechange. Il n’y a aucune mesure à prendre pour le moment. Le deuxième avis vous informera lorsque la réparation finale sera disponible. Lorsque vous recevez le deuxième avis, veuillez communiquer avec votre concessionnaire autorisé Daimler Trucks North America pour planifier le rappel de votre véhicule. Si vous ne possédez pas le véhicule qui correspond au (x) numéro (s) d’identification qui apparaît sur la Notification de rappel, veuillez retourner la notification aux campagnes de garantie Service avec toute information que vous pouvez fournir qui nous aidera à localiser le propriétaire actuel. Si vous avez loué ce véhicule, la loi fédérale exige que vous transmettiez cet avis au locataire dans les 10 jours. Si vous êtes un fabricant subséquent, la loi fédérale exige que vous transmettiez cet avis à vos distributeurs et points de vente au détail dans les cinq jours ouvrables. Si vous avez des questions au sujet de ce rappel, veuillez communiquer avec le Service des campagnes de garantie au (800) 547-0712, de 7 h à 16 h, heure du Pacifique, du lundi au vendredi, adresse électronique DTNA.Warranty.Campaigns@Daimlertruck.com. Pour toute autre question, vous pouvez communiquer avec le Centre d’assistance à la clientèle au (800) 385-4357. Si vous n’êtes pas en mesure de faire réparer le défaut sans frais et dans un délai raisonnable, vous pouvez déposer une plainte auprès de l’administrateur, National Highway Traffic Safety Administration, 1200 New Jersey Avenue SE, Washington, DC 20590 ; ou appeler la ligne d’urgence de la sécurité des véhicules au (888) 327-4236 (ATS : 800-424) -9153) ; ou visitez le site http://www.safercar.gov. Nous regrettons tout inconvénient que cette mesure pourrait causer, mais nous estimons que vous comprenez notre intérêt pour la sécurité des véhicules automobiles. Département des campagnes de garantie Enceinte
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Daimler Trucks North America LLC March 2022 FL917A NHTSA #21V-00H IMPORTANT SAFETY RECALL See enclosed VIN list Subject: FCCC Chassis Rear PDMs This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Daimler Trucks North America LLC (DTNA), on behalf of its wholly owned subsidiary, Freightliner Custom Chassis Corporation, has decided that a defect which relates to motor vehicle safety exists on specific Model Year 2016–2023 Freightliner Custom Chassis X-Line chassis manufactured November 23, 2015, through December 7, 2021, and equipped with a certain Power Distribution Module (PDM). FCCC X-Line chassis, equipped with a certain rear mounted Power Distribution Module (PDM), may experience cracked internal solder joints, which after a period of vehicle use may lead to intermittent open circuits, in which the rear marker lights, brake lights, or left turn signal lights may not function. Brake lights that do not function correctly may not notify motorists of a braking event, which may lead to an increase risk of crash. A secondary fused harness will be added which bypasses the affected suspect portion of the PDM. Repairs will be performed by Daimler Trucks North America authorized service facilities. This is the second notice regarding this recall. The final recall repair is now available and parts have been secured. Please contact an authorized Daimler Trucks North America dealer to arrange to have the Recall performed and to ensure that parts are available at the dealership. To locate an authorized dealer, search online at Daimler-TrucksNorthAmerica.com/Contact-us. Scroll down to “Locate a Dealer” and select the appropriate brand. The Recall will take approximately one hour and will be performed at no charge to you. You may also confirm your vehicle’s involvement in this recall at this URL: https://dtna-dlrinfo.prd.freightliner.com:48518/VinLookup/vin-module/getVinLookupPage. You may be liable for any progressive damage that results from your failure to complete the Recall within a reasonable time after receiving notification. If you do not own the vehicle that corresponds to the identification number(s) which appears on the Recall Notification, please return the notification to the Warranty Campaigns Department with any information you can furnish that will assist us in locating the present owner. If you have leased this vehicle, Federal law requires that you forward this notice to the lessee within 10 days. If you are a subsequent stage manufacturer, Federal law requires that you forward this notice to your distributors and retail outlets within five working days. If you have paid to have this recall condition corrected prior to this notice, you may be eligible to receive reimbursement. Please see the reverse side of this notice for details. If you have questions about this Recall, please contact the Warranty Campaigns Department at (800) 547-0712, 7:00 a.m. to 4:00 p.m. Pacific Time, Monday through Friday, e-mail address DTNA.Warranty.Campaigns@Daimlertruck.com. For other concerns, you may contact the Customer Assistance Center at (800) 385-4357. If you are not able to have the defect remedied without charge and within a reasonable time, you may wish to submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue SE, Washington, DC 20590; or call the Vehicle Safety Hotline at (888) 327-4236 (TTY: 800-424-9153); or go to http://www.safercar.gov. We regret any inconvenience this action may cause but feel certain you understand our interest in motor vehicle safety. WARRANTY CAMPAIGNS DEPARTMENT Enclosure Daimler Trucks North America LLC Warranty Campaigns Department P.O. Box 4090 Portland, OR 97208-4090 800.547.0712 Phone Daimler Trucks North America LLC Reimbursement to Customers for Repairs Performed Prior to Recall If you have already paid to have this recall condition corrected you may be eligible to receive reimbursement. Requests for reimbursement may include parts and labor. Reimbursement may be limited to the amount the repair would have cost if completed by an authorized Daimler Trucks North America LLC dealer. The following documentation must be presented to your dealer for consideration for reimbursement. Please provide original or clear copies of all receipts, invoices, and repair orders that show: • The name and address of the person who paid for the repair. • The Vehicle Identification Number (VIN) of the vehicle that was repaired. • What problem occurred, what repair was done, when the repair was done. • Who repaired the vehicle. • The total cost of the repair expense that is being claimed. • Proof of payment for the repair (such as the front and back of a cancelled check or a credit card receipt). Reimbursement will be made by check from your Daimler Trucks North America LLC dealer. Please speak with your Daimler Trucks North America LLC authorized dealer concerning this matter Daimler Trucks North America LLC Warranty Campaigns Department P.O. Box 4090 Portland, OR 97208-4090 800.547.0712 Phone
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Daimler Trucks North America LLC March 2022 FL917A NHTSA #21V-00H IMPORTANT SAFETY RECALL See enclosed VIN list Subject: FCCC Chassis Rear PDMs This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Daimler Trucks North America LLC (DTNA), on behalf of its wholly owned subsidiary, Freightliner Custom Chassis Corporation, has decided that a defect which relates to motor vehicle safety exists on specific Model Year 2016–2023 Freightliner Custom Chassis X-Line chassis manufactured November 23, 2015, through December 7, 2021, and equipped with a certain Power Distribution Module (PDM). FCCC X-Line chassis, equipped with a certain rear mounted Power Distribution Module (PDM), may experience cracked internal solder joints, which after a period of vehicle use may lead to intermittent open circuits, in which the rear marker lights, brake lights, or left turn signal lights may not function. Brake lights that do not function correctly may not notify motorists of a braking event, which may lead to an increase risk of crash. A secondary fused harness will be added which bypasses the affected suspect portion of the PDM. Repairs will be performed by Daimler Trucks North America authorized service facilities. This is the second notice regarding this recall. The final recall repair is now available and parts have been secured. Please contact an authorized Daimler Trucks North America dealer to arrange to have the Recall performed and to ensure that parts are available at the dealership. To locate an authorized dealer, search online at Daimler-TrucksNorthAmerica.com/Contact-us. Scroll down to “Locate a Dealer” and select the appropriate brand. The Recall will take approximately one hour and will be performed at no charge to you. You may also confirm your vehicle’s involvement in this recall at this URL: https://dtna-dlrinfo.prd.freightliner.com:48518/VinLookup/vin-module/getVinLookupPage. You may be liable for any progressive damage that results from your failure to complete the Recall within a reasonable time after receiving notification. If you do not own the vehicle that corresponds to the identification number(s) which appears on the Recall Notification, please return the notification to the Warranty Campaigns Department with any information you can furnish that will assist us in locating the present owner. If you have leased this vehicle, Federal law requires that you forward this notice to the lessee within 10 days. If you are a subsequent stage manufacturer, Federal law requires that you forward this notice to your distributors and retail outlets within five working days. If you have paid to have this recall condition corrected prior to this notice, you may be eligible to receive reimbursement. Please see the reverse side of this notice for details. If you have questions about this Recall, please contact the Warranty Campaigns Department at (800) 547-0712, 7:00 a.m. to 4:00 p.m. Pacific Time, Monday through Friday, e-mail address DTNA.Warranty.Campaigns@Daimlertruck.com. For other concerns, you may contact the Customer Assistance Center at (800) 385-4357. If you are not able to have the defect remedied without charge and within a reasonable time, you may wish to submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue SE, Washington, DC 20590; or call the Vehicle Safety Hotline at (888) 327-4236 (TTY: 800-424-9153); or go to http://www.safercar.gov. We regret any inconvenience this action may cause but feel certain you understand our interest in motor vehicle safety. WARRANTY CAMPAIGNS DEPARTMENT Enclosure Daimler Trucks North America LLC Warranty Campaigns Department P.O. Box 4090 Portland, OR 97208-4090 800.547.0712 Phone Daimler Trucks North America LLC Reimbursement to Customers for Repairs Performed Prior to Recall If you have already paid to have this recall condition corrected you may be eligible to receive reimbursement. Requests for reimbursement may include parts and labor. Reimbursement may be limited to the amount the repair would have cost if completed by an authorized Daimler Trucks North America LLC dealer. The following documentation must be presented to your dealer for consideration for reimbursement. Please provide original or clear copies of all receipts, invoices, and repair orders that show: • The name and address of the person who paid for the repair. • The Vehicle Identification Number (VIN) of the vehicle that was repaired. • What problem occurred, what repair was done, when the repair was done. • Who repaired the vehicle. • The total cost of the repair expense that is being claimed. • Proof of payment for the repair (such as the front and back of a cancelled check or a credit card receipt). Reimbursement will be made by check from your Daimler Trucks North America LLC dealer. Please speak with your Daimler Trucks North America LLC authorized dealer concerning this matter Daimler Trucks North America LLC Warranty Campaigns Department P.O. Box 4090 Portland, OR 97208-4090 800.547.0712 Phone
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Daimler Trucks North AmericaLLC Daimler Trucks North America LLC P.O. Box 4090 Portland, OR 97208-4090 800.547.0712 Phone 503.745.9009 Fax March 2022 FL917B Correction NHTSA #21V-00H IMPORTANT SAFETY RECALL This notice applies to y our vehicle(s) Subject: FCCC Chassis Rear PDM This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. This notice is to inform you that in February of this year a letter was sent informing you that your vehicle was included in our recall campaign titled FL917 FCCC Chassis Rear PDM. Please note the letter was sent in error. It has been determined your vehicle was repaired prior to the final release of recall FL917A, therefore your vehicle is no longer involved in this campaign. We apologize for any inconvenience this may have caused. If you have questions or require further information, please contact the Warranty Campaigns Department at (800) 547-0712, 7:00 a.m. to 4:00 p.m. Pacific Time Monday through Friday, e-mail address DTNA.Warranty.Campaigns@Daimlertruck.com. WARRANTY CAMPAIGNS DEPARTMENT Enclosure
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Subject: FCCC Chassis Rear PDM Models Affected: Specificmodel years 2016- 2023 Freightliner Custom Chassis Corporation X-Line chassis manufactured November 23, 2015, through December 7, 2021, and equipped with a certain PDM. General Information Daimler Truck North America LLC (DTNA), on behalf of its wholly owned subsidiary, Freightliner Custom Chassis Corporation (FCCC), has decided that a defect that relates to motor vehicle safety exists on the vehicles mentioned above. FCCC X-Line chassis, equipped with a certain rear mounted Power Distribution Module (PDM), may experience cracked internal solder joints, which after a period of vehicle use may lead to intermittent open circuits, in which the rear marker, brake lights, or left turn signal lights may not function. Brake lights working incorrectly may not notify motorists of a braking event, which may lead to an increase risk of crash. A secondary fused harness will be added which bypasses the affected suspect portion of the PDM. Repairs will be performed by Daimler Truck North America authorized service facilities. There are approximately 25,734 vehicles involved in this campaign. Additional Repairs Dealers must complete all outstanding Recall and Field Service campaigns prior to the sale or delivery of a vehicle. A Dealer will be liable for any progressive damage that results from its failure to complete campaigns before sale or delivery of a vehicle. Owners may be liable for any progressive damage that results from failure to complete campaigns within a reasonable time after receiving notification. Work Instructions Please refer to the attached work instructions. Prior to performing the campaign, check the vehicle for a completion sticker (Form WAR260). Replacement Parts Replacement parts are now available and can be obtained by ordering the part number(s) listed below from your facing Parts Distribution Center. If our records show your dealership has ordered any vehicle(s) involved in campaign number FL917, a list of the customers and vehicle identification numbers will be available on DTNAConnect. Please refer to this list when ordering parts for this recall. Table 1 – Replacement Parts for FL917 Campaign Number Part Description Part Number Qty. FL917A HARN-CHAS,CHM,PWR,JMPR,14PIN A66-29948-001 1 ea BLANK COMPLETION STICKER WAR260 1 ea Table 1 Removed Parts U.S. and Canadian Dealers, please follow Warranty Failed Parts Tracking shipping instructions for the disposition of all removed parts. Export distributors, please destroy removed parts unless otherwise advised. Daimler Truck North America LLC Recall Campaign March 2022 FL917A NHTSA #21V-00H Page 1 Labor Allowance Table 2 – Labor Allowance Campaign Number Procedure Time Allowed (hours) SRT Code Corrective Action FL917A Install secondary fused bypass harness 0.3 996-R139A 12-Repair Recall/Campaign Table 2 IMPORTANT: When the Recall has been completed, locate the base completion label in the appropriate location on the vehicle, and attach the red completion sticker provided in the recall kit (Form WAR260). If the vehicle does not have a base completion label, clean a spot on the appropriate location of the vehicle and first attach the base completion label (Form WAR259). If a recall kit is not required or there is no completion sticker in the kit, write the recall number on a blank sticker and attach it to the base completion label. Claims for Credit You will be reimbursed for your parts, labor, and handling (landed cost for Export Distributors) by submitting your claim through the Warranty system within 30 days of completing this campaign. Please reference the following information in OWL: • Claim type is Recall Campaign. • In the Campaign field, enter the campaign number and appropriate condition code (FL917-A). • In the Primary Failed Part Number field, enter 25-FL917-000. • In the Parts field, enter the appropriate part number(s) as shown in the Replacement Parts Table. • In the Labor field, first enter the appropriate SRT from the Labor Allowance Table. Administrative time will be included automatically as SRT 939-6010A for 0.4 hours. • The VMRS Component Code is F99-999-005 and the Cause Code is A1 – Campaign. • U.S. and Canada — Reimbursement for Prior Repairs. When a customer asks about reimbursement, please do the following: • Accept the documentation of the previous repair. • Make a brief check of the customer’s paperwork to see if the repair may be eligible for reimbursement. (See the “Copy of Owner Letter” section of this bulletin for reimbursement guidelines.) • Submit an OWL Recall Pre-Approval Request for a decision. • Include the approved amount on your claim in the Other Charges section. • Attach the documentation to the pre-approval request. • If approved, submit a based on claim for the pre-approval. • Reimburse the customer the appropriate amount. IMPORTANT: OWL must be viewed prior to performing the recall to ensure the vehicle is involved and the campaign has not been previously completed. Also, check for a completion sticker prior to beginning work. U.S. and Canadian dealers, contact the Warranty Campaigns Department via Web inquiry at DTNAConnect.com/WSC, if you have any questions or need additional information. Export distributors, submit a Web inquiry or contact your International Service Manager. U.S. and Canadian Dealers: To return excess kit inventory related to this campaign, U.S. dealers must submit a Parts Authorization Return (PAR) to the Memphis PDC. Canadian dealers must submit a PAR to their facing PDC. All kits must be in resalable condition. PAR requests must include the original purchase invoice number. Export Distributors: Excess inventory is not returnable. Daimler Truck North America LLC Recall Campaign March 2022 FL917A NHTSA #21V-00H Page 2 Please note that the National Traffic and Motor Vehicle Safety Act, as amended (Title 49, United States Code, Chapter 301), requires the owner’s vehicle(s) be corrected within a reasonable time after parts are available to you. The Act states that failure to repair a vehicle within 60 days after tender for repair shall be prima facie evidence of an unreasonable time. However, circumstances of a particular situation may reduce the 60 day period. Failure to repair a vehicle within a reasonable time can result in either the obligation to (a) replace the vehicle with an identical or reasonably equivalent vehicle, without charge, or (b) refund the purchase price in full, less a reasonable allowance for depreciation. The Act further prohibits dealers from selling a vehicle unless all outstanding recalls are performed. Any lessor is required to send a copy of the recall notification to the lessee within 10 days. Any subsequent stage manufacturer is required to forward this notice to its distributors and retail outlets within five working days. Daimler Truck North America LLC Recall Campaign March 2022 FL917A NHTSA #21V-00H Page 3 The letter notifying U.S. and Canadian vehicle owners is included for your reference. Copy of Notice to Owners Subject: FCCC Chassis Rear PDM For the Notice to U.S. Customers: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. For the Notice to Canadian Customers: This notice is sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This is to inform you that your vehicle may contain a defect that could affect the safety of a person. Daimler Truck North America LLC (DTNA), on behalf of its wholly owned subsidiary, Freightliner Custom Chassis Corporation (FCCC), has decided that a defect that relates to motor vehicle safety exists on specific model year-s 2016 2023 Freightliner Custom Cha-ssis X Line chassis manufactured November 23, 2015, through December 7, 2021, and equipped with a certain PDM. A secondary fused harness will be added which bypasses the affected suspect portion of the PDM. Repairs will be performed by Daimler Truck North America authorized service facilities. Please contact an authorized Daimler Truck North America dealer to arrange to have the Recall performed and to ensure that parts are available at the dealership. The Recall will take approximately one hour and will be performed at no charge to you. To locate an authorized dealer, search online at https:// northamerica.daimlertruck.com/contact-us/. Scroll down to “Locate a Dealer,” and select the appropriate brand. You may also confirm your vehicle’s involvement in this recall at this URL: https:// dtna-dlrinfo.prd.freightliner.com:48518/VinLookup/vin-module/getVinLookupPage. You may be liable for any progressive damage that results from your failure to complete the Recall within a reasonable time after receiving notification. If you do not own the vehicle that corresponds to the identification number(s) which appears on the Recall Notification, please return the notification to the Warranty Campaigns Department in the postage-paid envelope with any information you can furnish that will assist us in locating the present owner. If you have leased this vehicle, Federal law requires that you forward this notice to the lessee within 10 days. If you are a subsequent stage manufacturer, Federal law requires that you forward this notice to your distributors and retail outlets within five working days. If you have paid to have this recall condition corrected prior to this notice, you may be eligible to receive reimbursement. Please see the reverse side of this notice for details. If you have questions about this Recall, please contact the Warranty Campaigns Department at (800) 547-0712, 7:00 a.m. to 4:00 p.m. Pacific Time, Monday through Friday, e-mail address dtna.warranty.campaigns@daimlertruck.com. For the Notice to U.S. Customers: If you are not able to have the defect remedied without charge and within a reasonable time, you may wish to submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the Vehicle Safety Hotline at (888) 327-4236 (TTY: 800-424-9153); or to http://www.NHTSA.gov. For the Notice to Canadian Customers: If you wish to submit a complaint about this recall, you can contact Transport Canada road safety, 80 rue Noel, Gatineau, Quebec J8Z 0A1 or call (800) 333-0510. We regret any inconvenience this action may cause but feel certain you understand our interest in motor vehicle safety. WARRANTY CAMPAIGNS DEPARTMENT Enclosure Daimler Truck North America LLC Recall Campaign March 2022 FL917A NHTSA #21V-00H Page 4 FCCC X-Line chassis, equipped with a certain rear mounted Power Distribution Module (PDM), may experience cracked internal solder joints, which after a period of vehicle use may lead to intermittent open circuits, in which the rear marker, brake lights, or left turn signal lights may not function. Brake lights working incorrectly may not notify motorists of a braking event, which may lead to an increase risk of crash. Reimbursement to Customers for Repairs Performed Prior to Recall If you have already paid to have this recall condition corrected you may be eligible to receive reimbursement. Requests for reimbursement may include parts and labor. Reimbursement may be limited to the amount the repair would have cost if completed by an authorized Daimler Truck North America LLC dealer. The following documentation must be presented to your dealer for consideration for reimbursement. Please provide original or clear copies of all receipts, invoices, and repair orders that show: • The name and address of the person who paid for the repair • The Vehicle Identification Number (VIN) of the vehicle that was repaired • What problem occurred, what repair was done, when the repair was done • Who repaired the vehicle • The total cost of the repair expense that is being claimed • Proof of payment for the repair (such as the front and back of a cancelled check or a credit card receipt) Reimbursement will be made by check from your Daimler Truck North America LLC dealer. Please speak with your Daimler Truck North America LLC authorized dealer concerning this matter. Daimler Truck North America LLC Recall Campaign March 2022 FL917A NHTSA #21V-00H Page 5 Work Instructions Subject: FCCC Chassis Rear PDM Jumper Harness Installation Refer to Fig. 1 for this procedure. 1. Inspect the base label (Form WAR259) for a campaign completion sticker for FL917 (Form WAR260). If a sticker is present for FL917, no work is needed. If there is no sticker, proceed with the steps below. 2. Park the vehicle on a level surface, shut down the engine, and set the parking brake. Chock the tires. 3. Disconnect the batteries. 4. Disconnect the 14-pin chassis harness connector from the power distribution module (PDM) J6 port. 5. Connect the chassis harness female connector to the A66-29948-001 jumper harness male connector. Make sure the connector is fully seated and the red tab is locked. 6. Connect the female connector of the A66-29948-001 jumper harness to the PDM J6 port. Make sure the connector is fully seated and the red tab is locked. 7. Remove the fastener that secures the power cable to the PDM power supply post. 03/17/2022 f547776 1 2 3 1. J6 Port 2. Jumper Harness Fuse Block 3. Fastener, PDM Power Cable Fig. 1, Jumper Harness Installation Daimler Truck North America LLC Recall Campaign March 2022 FL917A NHTSA #21V-00H Page 6 Models Affected: Specificmodel years 2016- 2023 Freightliner Custom Chassis Corporation X-Line chassis manufactured November 23, 2015, through December 7, 2021, and equipped with a certain PDM. 8. Position the ring terminal of the jumper harness on the PDM power supply post, then install the fastener. Tighten the fastener 16 lbf·ft (22 N·m). 9. Using a tie strap, secure the jumper harness fuse block to the nearest harness. 10. Route the jumper harness along other harnesses, then secure it with tie straps. 11. Connect the batteries. 12. Test the function of all the rear lights. 13. Clean a spot on the base label (Form WAR259) and attach a campaign completion sticker for FL917 (Form WAR260), indicating this work has been completed. Daimler Truck North America LLC Recall Campaign March 2022 FL917A NHTSA #21V-00H Page 7 NOTICE Make sure the tie straps are secured only around the black conduit, and not around any exposed wires. Securing the tie straps around any exposed wires may damage the wires.
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The information contained in this letter supercedes and supplements any related policies and procedures in any previously released bulletins, the Warranty Manual, and/or previously released letters. Failure to read or distribute this letter will not exempt addressees from compliance with the information contained herein. Page 1 of 4 Daimler Trucks North America LLC 9BREF #: 2BICI22-008 10BEffective: 3B02/26/2022 11BRelease: 4B02/26/2022 0BSUBJECT: 8BFL917 – Updated Interim Safety Recall Notice This updated letter is to inform you that an Interim Safety Recall Notice was sent to affected customers for upcoming recall FL917 ~ FCCC Chassis Rear PDM. The interim notices were mailed February 18, 2022 and is attached to the back of this letter for your reference. Daimler Trucks North America LLC (DTNA), on behalf of its wholly owned subsidiary, Freightliner Custom Chassis Corporation, has decided that a defect which relates to motor vehicle safety exists on specific Model Year 2016–2023 Freightliner Custom Chassis X-Line chassis manufactured November 23, 2015, through December 7, 2021, and equipped with a certain Power Distribution Module (PDM). This recall amends and supersedes existing recall FL856 (NHTSA Campaign No. 20V-404). Chassis equipped with a certain rear mounted PDM may experience cracked internal solder joints, which may lead to intermittent open circuits, in which the rear marker, brake lights or left turn signal lights may not function. Brake lights not working correctly may not notify motorists of a braking event, which could lead to an increase crash risk. It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this interim Safety Recall Notice under a sale or lease until the defect of noncompliance is remedied. Do not deliver any new vehicles or new or used motor vehicle equipment subject to recall FL917 prior to performing the remedy. DTNA is currently securing replacement parts. DTNA will inform you with a second notice when the final remedy is available. If customers inquire, please refer them to the Interim Recall Notice and let them know the recall will begin when all preparations are completed. If you have questions or need further information, contact the Warranty Campaigns Department by submitting an inquiry through the WSC Link on DTNAConnect. WARRANTY CAMPAIGNS DEPARTMENT P.O. Box 4090 800-547-0712 Portland, Oregon 97208-4090 ATTENTION: Dealer Principal, Warranty Manager, Service Manager, Parts Manager Freightliner Dealers – U.S. and Canada Western Star and Sterling Dealers – U.S. and Canada FCCC Dealers – U.S. and Canada Thomas Built Buses Dealers – U.S. and Canada Direct Warranty Customers – U.S. and Canada Detroit Diesel Distributors Export Distributors If you have questions about this Letter, please submit your inquiry on the Web using the WSC Link on DTNAConnect The information contained in this letter supercedes and supplements any related policies and procedures in any previously released bulletins, the Warranty Manual, and/or previously released letters. Failure to read or distribute this letter will not exempt addressees from compliance with the information contained herein. Page 2 of 4 12BN° DE RÉF. : 5BICI22-008 13BEffectif : 6B26/02/2022 14BPublication : 7B26/02/2022 1BOBJET : FL917 — Avis de rappel de sécurité provisoire mis à jour Cette lettre mise à jour a pour but de vous informer qu’un avis de rappel de sécurité provisoire a été envoyé aux clients concernés pour le prochain rappel FL917 ~ FCCC Chassis Rear PDM. Les avis provisoires ont été postés le 18 février 2022 et sont joints au dos de cette lettre pour votre référence Daimler Trucks North America LLC (DTNA), au nom de sa filiale en propriété exclusive, Freightliner Custom Chassis Corporation, a décidé qu’un défaut lié à la sécurité des véhicules à moteur existait sur des châssis X-Line Freightliner Custom Chassis spécifiques de l’année modèle 2016-2023 fabriqués en novembre 23, 2015, au 7 décembre 2021, et équipé d’un certain module de distribution d’alimentation (PDM). Ce rappel modifie et remplace le rappel existant FL856 (campagne NHTSA n° 20V-404) Les châssis équipés d’un certain PDM monté à l’arrière peuvent présenter des joints de soudure internes fissurés, ce qui peut entraîner des circuits ouverts intermittents, dans lesquels le marqueur arrière, les feux de freinage ou les clignotants gauches peuvent ne pas fonctionner. Les feux de freinage qui ne fonctionnent pas correctement peuvent ne pas avertir les automobilistes d’un événement de freinage, ce qui pourrait entraîner une augmentation du risque d’accident. C’est une violation de la loi fédérale pour un concessionnaire de livrer un véhicule à moteur neuf ou tout élément de véhicule à moteur neuf ou d’occasion. l’équipement (y compris un pneu) visé par le présent avis de rappel de sécurité provisoire dans le cadre d’une vente ou d’une location jusqu’à ce que le défaut de non-conformité soit corrigé. Ne livrez aucun véhicule neuf ou équipement de véhicule à moteur neuf ou d’occasion faisant l’objet du rappel FL917 avant d’avoir effectué la réparation. DTNA est actuellement en train d’obtenir des pièces de rechange. DTNA vous informera par un second avis lorsque le dernier recours sera disponible. Si les clients demandent des renseignements, veuillez les référer à l’avis de rappel provisoire et les informer que le rappel commencera lorsque tous les préparatifs seront terminés. Si vous avez des questions ou avez besoin de plus amples informations, contactez le service des campagnes de garantie en soumettant une demande via le lien WSC sur DTNAConnect. The information contained in this letter supercedes and supplements any related policies and procedures in any previously released bulletins, the Warranty Manual, and/or previously released letters. Failure to read or distribute this letter will not exempt addressees from compliance with the information contained herein. Page 3 of 4 Daimler Trucks North America LLC February 2022 Campaign #FL917-01 Interim Recall Notice NHTSA # 21V-00H IMPORTANT SAFETY RECALL See enclosed VIN list Subject: FCCC Chassis Rear PDM This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Daimler Trucks North America LLC (DTNA), on behalf of its wholly owned subsidiary, Freightliner Custom Chassis Corporation, has decided that a defect which relates to motor vehicle safety exists on specific Model Year 2016–2023 Freightliner Custom Chassis X-Line chassis manufactured November 23, 2015, through December 7, 2021, and equip-ped with a certain Power Distribution Module (PDM). This recall amends and supersedes existing recall FL-856 (NHTSA Campaign No. 20V-404). Chassis equipped with a certain rear mounted Power Distribution Module (PDM) may experience cracked internal solder joints, which may lead to intermittent open circuits, in which the rear marker, brake lights or left turn signal lights may not function. Brake lights not working correctly may not notify motorists of a braking event, which could lead to an increase crash risk. This is the first of two notices you will receive regarding this subject. This letter is to inform you of an upcoming Recall to correct the issue noted above. Daimler Trucks is currently securing replacement parts. There is no action for you to take at this time. The second notice will inform you when the final remedy is available. When you receive the second notice, please contact your authorized Daimler Trucks North America dealer to schedule the Recall for your vehicle. If you do not own the vehicle that corresponds to the identification number(s) which appears on the Recall Notification, please return the notification to the Warranty Campaigns Department with any information you can furnish that will assist us in locating the present owner. If you have leased this vehicle, Federal law requires that you forward this notice to the lessee within 10 days. If you are a subsequent stage manufacturer, Federal law requires that you forward this notice to your distributors and retail outlets within five working days. If you have questions about this Recall, please contact the Warranty Campaigns Department at (800) 547-0712, 7:00 a.m. to 4:00 p.m. Pacific Time, Monday through Friday, e-mail address DTNA.Warranty.Campaigns@Daimlertruck.com. For other concerns, you may contact the Customer Assistance Center at (800) 385-4357. If you are not able to have the defect remedied without charge and within a reasonable time, you may wish to submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue SE, Washington, DC 20590; or call the Vehicle Safety Hotline at (888) 327-4236 (TTY: 800-424-9153); or go to http://www.safercar.gov. We regret any inconvenience this action may cause but feel certain you understand our interest in motor vehicle safety. WARRANTY CAMPAIGNS DEPARTMENT Enclosure The information contained in this letter supercedes and supplements any related policies and procedures in any previously released bulletins, the Warranty Manual, and/or previously released letters. Failure to read or distribute this letter will not exempt addressees from compliance with the information contained herein. Page 4 of 4 Camions Daimler Amérique du Nord LLC Février 2022 Campagne #FL917 -01 Avis de rappel provisoire NHTSA n o 21V-00H Rappel important de sécurité Voir la liste des NIV ci-jointe Objet : PDM arrière de la FCCC Leprésent avis est envoyé à y ou conformément aux exigences de la Traffic et Motor Vehicle Safety Act. Daimler Trucks North America LLC (DTNA), au nom de sa filiale à part entière, Freightliner Custom Chassis Corporation, a décidé qu’il existe un défaut lié à la sécurité des véhicules automobiles pour l’année de modèle 2016—2023 du châssis X-Line de Freightliner Custom Chassis fabriqué en novembre Du 23 au 7 décembre 2021, et équipé d’un certain module de distribution d’énergie (PDM). Ce rappel modifie et remplace le rappel existant FL-856 (campagne NHTSA n o 20V-404). Lechâssis muni d’un certain module de distribution d’énergie (PDM) monté à l’arrière peut être exposé à des joints de soudure internes fissurés, ce qui peut entraîner des circuits ouverts intermittents, dans lesquels le marqueur arrière, les feux de frein ou les feux de clignotage gauche peuvent ne pas fonctionner. Les feux de freinage qui ne fonctionnent pas correctement peuvent ne pas aviser les automobilistes d’un événement de freinage, ce qui pourrait entraîner un risque accru de collision. Il s’agit du premier des deux avis que vous recevrez à ce sujet. La présente a pour but de vous informer d’un rappel à venir afin de corriger le problème susmentionné. Daimler Trucks est actuellement en train de fixer des pièces de rechange. Il n’y a aucune mesure à prendre pour le moment. Le deuxième avis vous informera lorsque la réparation finale sera disponible. Lorsque vous recevez le deuxième avis, veuillez communiquer avec votre concessionnaire autorisé Daimler Trucks North America pour planifier le rappel de votre véhicule. Si vous ne possédez pas le véhicule qui correspond au (x) numéro (s) d’identification qui apparaît sur la Notification de rappel, veuillez retourner la notification aux campagnes de garantie Service avec toute information que vous pouvez fournir qui nous aidera à localiser le propriétaire actuel. Si vous avez loué ce véhicule, la loi fédérale exige que vous transmettiez cet avis au locataire dans les 10 jours. Si vous êtes un fabricant subséquent, la loi fédérale exige que vous transmettiez cet avis à vos distributeurs et points de vente au détail dans les cinq jours ouvrables. Si vous avez des questions au sujet de ce rappel, veuillez communiquer avec le Service des campagnes de garantie au (800) 547-0712, de 7 h à 16 h, heure du Pacifique, du lundi au vendredi, adresse électronique DTNA.Warranty.Campaigns@Daimlertruck.com. Pour toute autre question, vous pouvez communiquer avec le Centre d’assistance à la clientèle au (800) 385-4357. Si vous n’êtes pas en mesure de faire réparer le défaut sans frais et dans un délai raisonnable, vous pouvez déposer une plainte auprès de l’administrateur, National Highway Traffic Safety Administration, 1200 New Jersey Avenue SE, Washington, DC 20590 ; ou appeler la ligne d’urgence de la sécurité des véhicules au (888) 327-4236 (ATS : 800-424) -9153) ; ou visitez le site http://www.safercar.gov. Nous regrettons tout inconvénient que cette mesure pourrait causer, mais nous estimons que vous comprenez notre intérêt pour la sécurité des véhicules automobiles. Département des campagnes de garantie Enceinte
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The information contained in this letter supercedes and supplements any related policies and procedures in any previously released bulletins, the Warranty Manual, and/or previously released letters. Failure to read or distribute this letter will not exempt addressees from compliance with the information contained herein. Page 1 of 1 Daimler Trucks North America LLC REF #: ICI22-013 Effective: 02/24/2022 Release: 02/24/2022 SUBJECT: FL856 – Superseded by FL917 ~ FCCC Chassis Rear PDM This letter is to inform you that Recall FL856 ~ FCCC Chassis Rear PDM has been superseded by Recall FL917 ~ FCCC Chassis Rear PDM. Although FL856 has been superseded by FL917, Interim FL917 is in the process of securing parts. FL856 will remain active until the final release of Recall FL917. To eliminate unnecessary customer down time, if the vehicle is not demonstrating symptoms of the rear marker, brake lights or left turn signal lights not functioning, we suggest the customer repair be scheduled with the release of FL917. This notice is for informational purposes only. If you have questions or need further information, contact the Warranty Campaigns Department by submitting an inquiry through the WSC Link on DTNAConnect. BREF #: ICI22-013 1En vigueur: 624/02/2022 Sortie: 24/02/2022 1BOBJET: FL856 – Remplacé par FL917 ~ PDM arrière du châssis FCCC Cette lettre est pour vous informer que Recall FL856 ~ FCCC Chassis Rear PDM a été remplacé par Recall FL917 ~ PDM arrière du châssis FCCC. Bien que le FL856 ait été remplacé par le FL917, le FL917 provisoire est en processus de sécurisation des pièces. Le FL856 restera actif jusqu’à la version finale du rappel FL917. Pour éliminer les temps d’arrêt inutiles du client, si le véhicule ne présente pas de symptômes de feu de position arrière, de feux de freinage ou de clignotants gauche qui ne fonctionnent pas, nous suggérons que la réparation du client soit programmée avec la sortie du FL917. Cet avis est à titre informatif seulement. Si vous avez des questions ou avez besoin de plus amples informations, contactez le service des campagnes de garantie en soumettant une demande via le lien WSC sur DTNAConnect. WARRANTY CAMPAIGNS DEPARTMENT P.O. Box 4090 800-547-0712 Portland, Oregon 97208-4090 ATTENTION: Dealer Principal, Warranty Manager, Service Manager, Parts Manager Freightliner Dealers – U.S. and Canada Western Star and Sterling Dealers – U.S. and Canada FCCC Dealers – U.S. and Canada Thomas Built Buses Dealers – U.S. and Canada Direct Warranty Customers – U.S. and Canada Detroit Diesel Distributors Export Distributors If you have questions about this Letter, please submit your inquiry on the Web using the WSC Link on DTNAConnect
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From: Wiley-Mcadams, Emily (164) [DT] To: kfisher@forestriverinc.com; caschmucker@forestriverinc.com; occinfo@forestriverinc.com Cc: Wiley-Mcadams, Emily (164) [DT] Subject: Interim FL917 Recall Notice – FCCC Chassis Rear PDM Date: Sunday, February 20, 2022 12:56:21 PM Attachments: INT FL917-Forest River.xlsx INT FL917 BB Release Notice.pdf olFL917-US Interim-FR.pdf Hello, Attached is information on Daimler Trucks North America’s Interim Recall FL917 – FCCC Chassis Rear PDMs. · Interim owner notices has been mailed. · A copy of the US Interim Owner Notice is attached for your reference, with the French translation on the back. · Your Body Builder population is also attached. This recall has NOT been released. We are still in the process of securing parts. As a reminder, we do not notify customers in Canada, but do provide a copy of the owner notice in French for your reference. Thank you, Emily Wiley-McAdams DTNA Warranty Campaigns Project Lead 503-915-3149 (Cell) 503-745-6517 (Work)
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The information contained in this letter supercedes and supplements any related policies and procedures in any previously released bulletins, the Warranty Manual, and/or previously released letters. Failure to read or distribute this letter will not exempt addressees from compliance with the information contained herein. Page 1 of 1 Daimler Trucks North America LLC 9BREF #: 2BICI22-016 10BEffective: 3B03/22/2022 11BRelease: 4B03/22/2022 0BSUBJECT: 8BFL856 – Superseded by FL917 ~ FCCC Chassis Rear PDM This letter is to inform you that Recall FL856 ~ FCCC Chassis Rear PDM has been superseded by Recall FL917 ~ FCCC Chassis Rear PDM. FL917 will be visible to dealers on 3/24/22. • Last repair date for FL856 is 3/23/22 • First repair date for FL917 is 3/24/22 If you have questions or need further information, contact the Warranty Campaigns Department by submitting an inquiry through the WSC Link on DTNAConnect. 12BREF #: 5BICI22-016 13BEn vigueur: 6B22/03/2022 14BSortie: 7B22/03/2022 1BOBJET: FL856 – Remplacé par FL917 ~ PDM arrière du châssis FCCC Cette lettre est pour vous informer que Recall FL856 ~ FCCC Chassis Rear PDM a été remplacé par Recall FL917 ~ PDM arrière du châssis FCCC. Le FL917 sera visible par les concessionnaires le 24/03/22. • La dernière date de réparation pour FL856 est le 23/03/22 • La première date de réparation pour FL917 est le 24/03/22 Si vous avez des questions ou avez besoin de plus amples informations, contactez le service des campagnes de garantie en soumettant une demande via le lien WSC sur DTNAConnect WARRANTY CAMPAIGNS DEPARTMENT P.O. Box 4090 800-547-0712 Portland, Oregon 97208-4090 ATTENTION: Dealer Principal, Warranty Manager, Service Manager, Parts Manager Freightliner Dealers – U.S. and Canada Western Star and Sterling Dealers – U.S. and Canada FCCC Dealers – U.S. and Canada Thomas Built Buses Dealers – U.S. and Canada Direct Warranty Customers – U.S. and Canada Detroit Diesel Distributors Export Distributors If you have questions about this Letter, please submit your inquiry on the Web using the WSC Link on DTNAConnect
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The information contained in this letter supercedes and supplements any related policies and procedures in any previously rel eased bulletins, the Warranty Manual, and/or previously released letters. Failure to read or distribute this letter will not exempt addressees from compliance with the information contained herein. Page 1 of 3 Daimler Trucks North America LLC REF #: ICI22-008 Effective: 02/17/2022 Release: 02/17/2022 SUBJECT: FL917 – Interim Recall Notice This letter is to inform you that an Interim Recall Notice was sent to affected customers for upcoming recall FL917 ~ FCCC Chassis Rear PDM. The interim notice will begin mailing on February 18, 2022 and is attached to the back of this letter for your reference. This notice is for informational purposes only. There is no action for customers or dealers to take at this time. If customers inquire, please refer them to the Interim Recall Notice and let them know the recall will begin when all preparations are completed. If you have questions or need further information, contact the Warranty Campaigns Department by submitting an inquiry through the WSC Link on DTNAConnect. N° DE RÉF. : ICI22-008 Effectif : 17/02/2022 Publication : 17/02/2022 OBJET : FL917 — Avis de rappel provisoire La présente a pour but de vous informer qu’un avis de rappel provisoire a été envoyé aux clients touchés pour le rappel à venir FL917 ~ PDM arrière du châssis FCCC. L’avis provisoire commencera à être envoyé par la poste le 18 février 2022 et est joint au verso de la présente lettre à titre de référence. Leprésent avis est fourni à titre informatif seulement. Il n’y a aucune mesure à prendre pour le moment pour les clients ou les concessionnaires. Si les clients demandent des renseignements, veuillez les consulter à l’avis de retrait provisoire et leur faire savoir que le rappel commencera lorsque tous les préparatifs seront terminés. Si vous avez des questions ou si vous avez besoin de plus amples renseignements, communiquez avec le service Campagnes de garantie en soumettant une demande par le biais du lien WSC sur DTNAConnect WARRANTY CAMPAIGNS DEPARTMENT P.O. Box 4090 800-547-0712 Portland, Oregon 97208-4090 ATTENTION: Dealer Principal, Warranty Manager, Service Manager, Parts Manager Freightliner Dealers – U.S. and Canada Western Star and Sterling Dealers – U.S. and Canada FCCC Dealers – U.S. and Canada Thomas Built Buses Dealers – U.S. and Canada Direct Warranty Customers – U.S. and Canada Detroit Diesel Distributors Export Distributors If you have questions about this Letter, please submit your inquiry on the Web using the WSC Link on DTNAConnect The information contained in this letter supercedes and supplements any related policies and procedures in any previously rel eased bulletins, the Warranty Manual, and/or previously released letters. Failure to read or distribute this letter will not exempt addressees from compliance with the information contained herein. Page 2 of 3 Daimler Trucks North America LLC February 2022 Campaign #FL917-01 Interim Recall Notice NHTSA # 21V-00H IMPORTANT SAFETY RECALL See enclosed VIN list Subject: FCCC Chassis Rear PDM This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Daimler Trucks North America LLC (DTNA), on behalf of its wholly owned subsidiary, Freightliner Custom Chassis Corporation, has decided that a defect which relates to motor vehicle safety exists on specific Model Year 2016–2023 Freightliner Custom Chassis X-Line chassis manufactured November 23, 2015, through December 7, 2021, and equip-ped with a certain Power Distribution Module (PDM). This recall amends and supersedes existing recall FL-856 (NHTSA Campaign No. 20V-404). Chassis equipped with a certain rear mounted Power Distribution Module (PDM) may experience cracked internal solder joints, which may lead to intermittent open circuits, in which the rear marker, brake lights or left turn signal lights may not function. Brake lights not working correctly may not notify motorists of a braking event, which could lead to an increase crash risk. This is the first of two notices you will receive regarding this subject. This letter is to inform you of an upcoming Recall to correct the issue noted above. Daimler Trucks is currently securing replacement parts. There is no action for you to take at this time. The second notice will inform you when the final remedy is available. When you receive the second notice, please contact your authorized Daimler Trucks North America dealer to schedule the Recall for your vehicle. If you do not own the vehicle that corresponds to the identification number(s) which appears on the Recall Notification, please return the notification to the Warranty Campaigns Department with any information you can furnish that will assist us in locating the present owner. If you have leased this vehicle, Federal law requires that you forward this notice to the lessee within 10 days. If you are a subsequent stage manufacturer, Federal law requires that you forward this notice to your distributors and retail outlets within five working days. If you have questions about this Recall, please contact the Warranty Campaigns Department at (800) 547-0712, 7:00 a.m. to 4:00 p.m. Pacific Time, Monday through Friday, e-mail address DTNA.Warranty.Campaigns@Daimlertruck.com. For other concerns, you may contact the Customer Assistance Center at (800) 385-4357. If you are not able to have the defect remedied without charge and within a reasonable time, you may wish to submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue SE, Washington, DC 20590; or call the Vehicle Safety Hotline at (888) 327-4236 (TTY: 800-424-9153); or go to http://www.safercar.gov. We regret any inconvenience this action may cause but feel certain you understand our interest in motor vehicle safety. WARRANTY CAMPAIGNS DEPARTMENT Enclosure The information contained in this letter supercedes and supplements any related policies and procedures in any previously rel eased bulletins, the Warranty Manual, and/or previously released letters. Failure to read or distribute this letter will not exempt addressees from compliance with the information contained herein. Page 3 of 3 Camions Daimler Amérique du Nord LLC Février 2022 Campagne #FL917 -01 Avis de rappel provisoire NHTSA n o 21V-00H Rappel important de sécurité Voir la liste des NIV ci-jointe Objet : PDM arrière de la FCCC Leprésent avis est envoyé à y ou conformément aux exigences de la Traffic et Motor Vehicle Safety Act. Daimler Trucks North America LLC (DTNA), au nom de sa filiale à part entière, Freightliner Custom Chassis Corporation, a décidé qu’il existe un défaut lié à la sécurité des véhicules automobiles pour l’année de modèle 2016—2023 du châssis X-Line de Freightliner Custom Chassis fabriqué en novembre Du 23 au 7 décembre 2021, et équipé d’un certain module de distribution d’énergie (PDM). Ce rappel modifie et remplace le rappel existant FL-856 (campagne NHTSA n o 20V-404). Lechâssis muni d’un certain module de distribution d’énergie (PDM) monté à l’arrière peut être exposé à des joints de soudure internes fissurés, ce qui peut entraîner des circuits ouverts intermittents, dans lesquels le marqueur arrière, les feux de frein ou les feux de clignotage gauche peuvent ne pas fonctionner. Les feux de freinage qui ne fonctionnent pas correctement peuvent ne pas aviser les automobilistes d’un événement de freinage, ce qui pourrait entraîner un risque accru de collision. Il s’agit du premier des deux avis que vous recevrez à ce sujet. La présente a pour but de vous informer d’un rappel à venir afin de corriger le problème susmentionné. Daimler Trucks est actuellement en train de fixer des pièces de rechange. Il n’y a aucune mesure à prendre pour le moment. Le deuxième avis vous informera lorsque la réparation finale sera disponible. Lorsque vous recevez le deuxième avis, veuillez communiquer avec votre concessionnaire autorisé Daimler Trucks North America pour planifier le rappel de votre véhicule. Si vous ne possédez pas le véhicule qui correspond au (x) numéro (s) d’identification qui apparaît sur la Notification de rappel, veuillez retourner la notification aux campagnes de garantie Service avec toute information que vous pouvez fournir qui nous aidera à localiser le propriétaire actuel. Si vous avez loué ce véhicule, la loi fédérale exige que vous transmettiez cet avis au locataire dans les 10 jours. Si vous êtes un fabricant subséquent, la loi fédérale exige que vous transmettiez cet avis à vos distributeurs et points de vente au détail dans les cinq jours ouvrables. Si vous avez des questions au sujet de ce rappel, veuillez communiquer avec le Service des campagnes de garantie au (800) 547-0712, de 7 h à 16 h, heure du Pacifique, du lundi au vendredi, adresse électronique DTNA.Warranty.Campaigns@Daimlertruck.com. Pour toute autre question, vous pouvez communiquer avec le Centre d’assistance à la clientèle au (800) 385-4357. Si vous n’êtes pas en mesure de faire réparer le défaut sans frais et dans un délai raisonnable, vous pouvez déposer une plainte auprès de l’administrateur, National Highway Traffic Safety Administration, 1200 New Jersey Avenue SE, Washington, DC 20590 ; ou appeler la ligne d’urgence de la sécurité des véhicules au (888) 327-4236 (ATS : 800-424) -9153) ; ou visitez le site http://www.safercar.gov. Nous regrettons tout inconvénient que cette mesure pourrait causer, mais nous estimons que vous comprenez notre intérêt pour la sécurité des véhicules automobiles. Département des campagnes de garantie Enceinte
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 21V-00H The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Daimler Trucks North America, LLC Submission Date : JAN 06, 2022 NHTSA Recall No. : 21V-00H Manufacturer Recall No. : FL917 Manufacturer Information : Manufacturer Name : Daimler Trucks North America, LLC Address : 4747 N. Channel Avenue Portland OR 97217-3849 Company phone : 800-745-8000 Population : Number of potentially involved : 25,734 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2018-2018 Freightliner Custom Chass XBP Vehicle Type : Body Style : Power Train : NR Descriptive Information : Certain XB and XC FCCC Chassis receiving a certain PDM manufactured within the suspect dates including units from FL856. Production Dates : NOV 23, 2015 – DEC 07, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2017-2020 Freightliner Custom Chass XBR Vehicle Type : Body Style : Power Train : NR Descriptive Information : Certain XB and XC FCCC Chassis receiving a certain PDM manufactured within the suspect dates including units from FL856 Production Dates : APR 11, 2016 – NOV 12, 2019 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 21V-00H Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2017-2022 Freightliner Custom Chass XBS Vehicle Type : Body Style : Power Train : NR Descriptive Information : Certain XB and XC FCCC Chassis receiving a certain PDM manufactured within the suspect dates including units from FL856. Production Dates : APR 20, 2016 – OCT 29, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 4 : 2016-2019 Freightliner Custom Chass XCL Vehicle Type : Body Style : Power Train : NR Descriptive Information : Certain XB and XC FCCC Chassis receiving a certain PDM manufactured within the suspect dates including units from FL856. Production Dates : MAR 03, 2016 – OCT 30, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 5 : 2016-2023 Freightliner Custom Chass XCM Vehicle Type : Body Style : Power Train : NR Descriptive Information : Certain XB and XC FCCC Chassis receiving a certain PDM manufactured within the suspect dates including units from FL856. Production Dates : DEC 08, 2015 – DEC 07, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 6 : 2017-2021 Freightliner Custom Chass XCP Vehicle Type : Body Style : Power Train : NR Descriptive Information : Certain XB and XC FCCC Chassis receiving a certain PDM manufactured within the suspect dates including units from FL856. Production Dates : NOV 23, 2015 – MAR 24, 2020 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 21V-00H Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 7 : 2016-2023 Freightliner Custom Chass XCR Vehicle Type : Body Style : Power Train : NR Descriptive Information : Certain XB and XC FCCC Chassis receiving a certain PDM manufactured within the suspect dates including units from FL856. Production Dates : DEC 07, 2015 – DEC 07, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 8 : 2017-2023 Freightliner Custom Chass XCS Vehicle Type : Body Style : Power Train : NR Descriptive Information : Certain XB and XC FCCC Chassis receiving a certain PDM manufactured within the suspect dates including units from FL856. Production Dates : MAR 23, 2016 – DEC 07, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : This recall amends and supersedes existing recall FL-856 (NHTSA Campaign No. 20V-404). On certain FCCC XB and XC chassis, equipped with a certain rear mounted Power Distribution Module (PDM), a PDM unique to these chassis, may experience cracked internal solder joints, which after a period of vehicle use may lead to intermittent open circuits, in which the rear marker, brake lights or left turn signal lights may not function. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Brake lights not working correctly may not notify motorists of a braking event, which may lead to an increase crash risk. Description of the Cause : NR Identification of Any Warning that can Occur : Inoperative exterior lights can be detected during a pre-trip inspection. Involved Components : Part 573 Safety Recall Report 21V-00H Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : Power Distribution Module Component Description : Power Distribution Module Component Part Number : A66-05172-000 Component Name 2 : Power Distribution Module Component Description : Power Distribution Module Component Part Number : A66-05172-001 Component Name 3 : Power Distribution Module Component Description : Power Distribution Module Component Part Number : A66-05172-002 Component Name 4 : Power Distribution Module Component Description : Power Distribution Module Component Part Number : A66-05172-004 Component Name 5 : Power Distribution Module Component Description : Power Distribution Module Component Part Number : A66-05172-005 Component Name 6 : Power Distribution Module Component Description : Power Distribution Module Component Part Number : A66-05172-006 Component Name 7 : Power Distribution Module Component Description : Power Distribution Module Component Part Number : A66-05172-007 Part 573 Safety Recall Report 21V-00H Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 8 : Power Distribution Module Component Description : Power Distribution Module Component Part Number : A66-05172-008 Component Name 9 : Power Distribution Module Component Description : Power Distribution Module Component Part Number : A66-05172-009 Component Name 10 : Power Distribution Module Component Description : Power Distribution Module Component Part Number : A66-05172-010 Component Name 11 : Power Distribution Module Component Description : Power Distribution Module Component Part Number : A66-05172-011 Component Name 12 : Power Distribution Module Component Description : Power Distribution Module Component Part Number : A66-05172-012 Supplier Identification : Component Manufacturer Name : Sure Power Inc Address : 10955 SW Avery Street Tualatin Oregon 97062 Country : United States Chronology : This matter involves several related and overlapping recall campaigns. On June 18, 2020, NHTSA notified DTNA Part 573 Safety Recall Report 21V-00H Page 6 The information contained in this report was submitted pursuant to 49 CFR §573 of one vehicle owner questionnaire (VOQ) and two field complaints that may be related to a then open recall campaign, FL-788 (NHTSA Campaign No. 18V-852). Given the data and NHTSA’s direction, DTNA opened an investigation to reevaluate the scope of that recall, which it did at an expedited pace. Out of an abundance of caution, to further promote safety, and following NHTSA’s express instructions to the company, DTNA hastened to issue a recall, and did so on an expedited basis and before understanding the root cause, issuing a second recall campaign FL-856 (NHTSA Campaign No. 20V-404) in July 2020. In determining the population for this recall, DTNA used the supplier’s best available information of end-dates, which it had no good faith reason to dispute. Those recall campaigns proceeded in accordance with applicable law, DTNA continued to monitor the matters, and DTNA and NHTSA continued their ongoing communication regarding the matters. Later, in July 2021, a dealer notified DTNA of a potential failed PDM in a vehicle built after DTNA reasonably believed the unknown production problem had been resolved. DTNA did not reasonably believe a safetyrelated issue was presented. Later, in September 2021 a second dealer reported an alleged PDM failure in a vehicle that had received the recall remedy in FL-856. Now presented with a alleged second incident, DTNA proactively began to investigate the matter afresh, including to determine if the incidents were from the same problem recurring, a different problem, or a mix, as well as ensuring the adequacy of the FL-856 remedy. Taking all reasonable, good faith efforts to understand the issue, DTNA recovered and analyzed failed PDMs in Fall 2021 as part of its investigation, albeit with the limited data and parts available. Chronology continued in PDF attachment. Description of Remedy : Description of Remedy Program : DTNA is currently reviewing potential solutions. As noted above, root cause has not yet been identified, and therefore a remedy cannot yet be determined. A remedy is expected in mid to late January 2022. Repairs are expected to be performed by Daimler Trucks North America authorized service facilities. Details of the reimbursement plan will be included in the owner’s notification letter. How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Customer notification will be made by first class mail using Daimler Trucks North America records to determine the customers affected. Planned Dealer Notification Date : FEB 20, 2022 – FEB 20, 2022 Planned Owner Notification Date : FEB 20, 2022 – FEB 20, 2022 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 21V-00H The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Daimler Trucks North America, LLC Submission Date : APR 21, 2022 NHTSA Recall No. : 21V-00H Manufacturer Recall No. : FL917 Manufacturer Information : Manufacturer Name : Daimler Trucks North America, LLC Address : 4747 N. Channel Avenue Portland OR 97217-3849 Company phone : 800-745-8000 Population : Number of potentially involved : 24,869 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2018-2018 Freightliner Custom Chass XBP Vehicle Type : Body Style : Power Train : NR Descriptive Information : Certain XB and XC FCCC Chassis receiving a certain PDM manufactured within the suspect dates including units from FL856. Production Dates : NOV 23, 2015 – DEC 07, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2017-2020 Freightliner Custom Chass XBR Vehicle Type : Body Style : Power Train : NR Descriptive Information : Certain XB and XC FCCC Chassis receiving a certain PDM manufactured within the suspect dates including units from FL856 Production Dates : APR 11, 2016 – NOV 12, 2019 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 21V-00H Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2017-2022 Freightliner Custom Chass XBS Vehicle Type : Body Style : Power Train : NR Descriptive Information : Certain XB and XC FCCC Chassis receiving a certain PDM manufactured within the suspect dates including units from FL856. Production Dates : APR 20, 2016 – OCT 29, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 4 : 2016-2019 Freightliner Custom Chass XCL Vehicle Type : Body Style : Power Train : NR Descriptive Information : Certain XB and XC FCCC Chassis receiving a certain PDM manufactured within the suspect dates including units from FL856. Production Dates : MAR 03, 2016 – OCT 30, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 5 : 2016-2022 Freightliner Custom Chass XCM Vehicle Type : Body Style : Power Train : NR Descriptive Information : Certain XB and XC FCCC Chassis receiving a certain PDM manufactured within the suspect dates including units from FL856. Production Dates : DEC 08, 2015 – DEC 07, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 6 : 2017-2021 Freightliner Custom Chass XCP Vehicle Type : Body Style : Power Train : NR Descriptive Information : Certain XB and XC FCCC Chassis receiving a certain PDM manufactured within the suspect dates including units from FL856. Production Dates : NOV 23, 2015 – MAR 24, 2020 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 21V-00H Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 7 : 2016-2023 Freightliner Custom Chass XCR Vehicle Type : Body Style : Power Train : NR Descriptive Information : Certain XB and XC FCCC Chassis receiving a certain PDM manufactured within the suspect dates including units from FL856. Production Dates : DEC 07, 2015 – DEC 07, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 8 : 2017-2023 Freightliner Custom Chass XCS Vehicle Type : Body Style : Power Train : NR Descriptive Information : Certain XB and XC FCCC Chassis receiving a certain PDM manufactured within the suspect dates including units from FL856. Production Dates : MAR 23, 2016 – DEC 07, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : This recall amends and supersedes existing recall FL-856 (NHTSA Campaign No. 20V-404). On certain FCCC XB and XC chassis, equipped with a certain rear mounted Power Distribution Module (PDM), a PDM unique to these chassis, may experience cracked internal solder joints, which after a period of vehicle use may lead to intermittent open circuits, in which the rear marker, brake lights or left turn signal lights may not function. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Brake lights not working correctly may not notify motorists of a braking event, which may lead to an increase crash risk. Description of the Cause : NR Identification of Any Warning that can Occur : Inoperative exterior lights can be detected during a pre-trip inspection. Involved Components : Part 573 Safety Recall Report 21V-00H Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : Power Distribution Module Component Description : Power Distribution Module Component Part Number : A66-05172-000 Component Name 2 : Power Distribution Module Component Description : Power Distribution Module Component Part Number : A66-05172-001 Component Name 3 : Power Distribution Module Component Description : Power Distribution Module Component Part Number : A66-05172-002 Component Name 4 : Power Distribution Module Component Description : Power Distribution Module Component Part Number : A66-05172-004 Component Name 5 : Power Distribution Module Component Description : Power Distribution Module Component Part Number : A66-05172-005 Component Name 6 : Power Distribution Module Component Description : Power Distribution Module Component Part Number : A66-05172-006 Component Name 7 : Power Distribution Module Component Description : Power Distribution Module Component Part Number : A66-05172-007 Part 573 Safety Recall Report 21V-00H Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 8 : Power Distribution Module Component Description : Power Distribution Module Component Part Number : A66-05172-008 Component Name 9 : Power Distribution Module Component Description : Power Distribution Module Component Part Number : A66-05172-009 Component Name 10 : Power Distribution Module Component Description : Power Distribution Module Component Part Number : A66-05172-010 Component Name 11 : Power Distribution Module Component Description : Power Distribution Module Component Part Number : A66-05172-011 Component Name 12 : Power Distribution Module Component Description : Power Distribution Module Component Part Number : A66-05172-012 Supplier Identification : Component Manufacturer Name : Sure Power Inc Address : 10955 SW Avery Street Tualatin Oregon 97062 Country : United States Chronology : This matter involves several related and overlapping recall campaigns. On June 18, 2020, NHTSA notified DTNA Part 573 Safety Recall Report 21V-00H Page 6 The information contained in this report was submitted pursuant to 49 CFR §573 of one vehicle owner questionnaire (VOQ) and two field complaints that may be related to a then open recall campaign, FL-788 (NHTSA Campaign No. 18V-852). Given the data and NHTSA’s direction, DTNA opened an investigation to reevaluate the scope of that recall, which it did at an expedited pace. Out of an abundance of caution, to further promote safety, and following NHTSA’s express instructions to the company, DTNA hastened to issue a recall, and did so on an expedited basis and before understanding the root cause, issuing a second recall campaign FL-856 (NHTSA Campaign No. 20V-404) in July 2020. In determining the population for this recall, DTNA used the supplier’s best available information of end-dates, which it had no good faith reason to dispute. Those recall campaigns proceeded in accordance with applicable law, DTNA continued to monitor the matters, and DTNA and NHTSA continued their ongoing communication regarding the matters. Later, in July 2021, a dealer notified DTNA of a potential failed PDM in a vehicle built after DTNA reasonably believed the unknown production problem had been resolved. DTNA did not reasonably believe a safetyrelated issue was presented. Later, in September 2021 a second dealer reported an alleged PDM failure in a vehicle that had received the recall remedy in FL-856. Now presented with a alleged second incident, DTNA proactively began to investigate the matter afresh, including to determine if the incidents were from the same problem recurring, a different problem, or a mix, as well as ensuring the adequacy of the FL-856 remedy. Taking all reasonable, good faith efforts to understand the issue, DTNA recovered and analyzed failed PDMs in Fall 2021 as part of its investigation, albeit with the limited data and parts available. Chronology continued in PDF attachment. Description of Remedy : Description of Remedy Program : A secondary fused harness will be added which bypasses affected suspect portion of the PDM and, based upon the information available at this time, is reasonably believed to resolve the issue. Repairs will be performed by Daimler Trucks North America authorized service facilities. Details of the reimbursement plan will be included in the owner’s notification letter. How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Customer notification will be made by first class mail using Daimler Trucks North America records to determine the customers affected. Planned Dealer Notification Date : FEB 20, 2022 – FEB 20, 2022 Planned Owner Notification Date : FEB 20, 2022 – FEB 20, 2022 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 21V-00H The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Daimler Trucks North America, LLC Submission Date : FEB 11, 2022 NHTSA Recall No. : 21V-00H Manufacturer Recall No. : FL917 Manufacturer Information : Manufacturer Name : Daimler Trucks North America, LLC Address : 4747 N. Channel Avenue Portland OR 97217-3849 Company phone : 800-745-8000 Population : Number of potentially involved : 25,734 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2018-2018 Freightliner Custom Chass XBP Vehicle Type : Body Style : Power Train : NR Descriptive Information : Certain XB and XC FCCC Chassis receiving a certain PDM manufactured within the suspect dates including units from FL856. Production Dates : NOV 23, 2015 – DEC 07, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2017-2020 Freightliner Custom Chass XBR Vehicle Type : Body Style : Power Train : NR Descriptive Information : Certain XB and XC FCCC Chassis receiving a certain PDM manufactured within the suspect dates including units from FL856 Production Dates : APR 11, 2016 – NOV 12, 2019 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 21V-00H Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2017-2022 Freightliner Custom Chass XBS Vehicle Type : Body Style : Power Train : NR Descriptive Information : Certain XB and XC FCCC Chassis receiving a certain PDM manufactured within the suspect dates including units from FL856. Production Dates : APR 20, 2016 – OCT 29, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 4 : 2017-2023 Freightliner Custom Chass XCS Vehicle Type : Body Style : Power Train : NR Descriptive Information : Certain XB and XC FCCC Chassis receiving a certain PDM manufactured within the suspect dates including units from FL856. Production Dates : MAR 23, 2016 – DEC 07, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 5 : 2016-2023 Freightliner Custom Chass XCM Vehicle Type : Body Style : Power Train : NR Descriptive Information : Certain XB and XC FCCC Chassis receiving a certain PDM manufactured within the suspect dates including units from FL856. Production Dates : DEC 08, 2015 – DEC 07, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 6 : 2017-2021 Freightliner Custom Chass XCP Vehicle Type : Body Style : Power Train : NR Descriptive Information : Certain XB and XC FCCC Chassis receiving a certain PDM manufactured within the suspect dates including units from FL856. Production Dates : NOV 23, 2015 – MAR 24, 2020 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 21V-00H Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 7 : 2016-2023 Freightliner Custom Chass XCR Vehicle Type : Body Style : Power Train : NR Descriptive Information : Certain XB and XC FCCC Chassis receiving a certain PDM manufactured within the suspect dates including units from FL856. Production Dates : DEC 07, 2015 – DEC 07, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 8 : 2016-2019 Freightliner Custom Chass XCL Vehicle Type : Body Style : Power Train : NR Descriptive Information : Certain XB and XC FCCC Chassis receiving a certain PDM manufactured within the suspect dates including units from FL856. Production Dates : MAR 03, 2016 – OCT 30, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : This recall amends and supersedes existing recall FL-856 (NHTSA Campaign No. 20V-404). On certain FCCC XB and XC chassis, equipped with a certain rear mounted Power Distribution Module (PDM), a PDM unique to these chassis, may experience cracked internal solder joints, which after a period of vehicle use may lead to intermittent open circuits, in which the rear marker, brake lights or left turn signal lights may not function. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Brake lights not working correctly may not notify motorists of a braking event, which may lead to an increase crash risk. Description of the Cause : NR Identification of Any Warning that can Occur : Inoperative exterior lights can be detected during a pre-trip inspection. Involved Components : Part 573 Safety Recall Report 21V-00H Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : Power Distribution Module Component Description : Power Distribution Module Component Part Number : A66-05172-000 Component Name 2 : Power Distribution Module Component Description : Power Distribution Module Component Part Number : A66-05172-001 Component Name 3 : Power Distribution Module Component Description : Power Distribution Module Component Part Number : A66-05172-002 Component Name 4 : Power Distribution Module Component Description : Power Distribution Module Component Part Number : A66-05172-004 Component Name 5 : Power Distribution Module Component Description : Power Distribution Module Component Part Number : A66-05172-005 Component Name 6 : Power Distribution Module Component Description : Power Distribution Module Component Part Number : A66-05172-006 Component Name 7 : Power Distribution Module Component Description : Power Distribution Module Component Part Number : A66-05172-007 Part 573 Safety Recall Report 21V-00H Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 8 : Power Distribution Module Component Description : Power Distribution Module Component Part Number : A66-05172-008 Component Name 9 : Power Distribution Module Component Description : Power Distribution Module Component Part Number : A66-05172-009 Component Name 10 : Power Distribution Module Component Description : Power Distribution Module Component Part Number : A66-05172-010 Component Name 11 : Power Distribution Module Component Description : Power Distribution Module Component Part Number : A66-05172-011 Component Name 12 : Power Distribution Module Component Description : Power Distribution Module Component Part Number : A66-05172-012 Supplier Identification : Component Manufacturer Name : Sure Power Inc Address : 10955 SW Avery Street Tualatin Oregon 97062 Country : United States Chronology : This matter involves several related and overlapping recall campaigns. On June 18, 2020, NHTSA notified DTNA Part 573 Safety Recall Report 21V-00H Page 6 The information contained in this report was submitted pursuant to 49 CFR §573 of one vehicle owner questionnaire (VOQ) and two field complaints that may be related to a then open recall campaign, FL-788 (NHTSA Campaign No. 18V-852). Given the data and NHTSA’s direction, DTNA opened an investigation to reevaluate the scope of that recall, which it did at an expedited pace. Out of an abundance of caution, to further promote safety, and following NHTSA’s express instructions to the company, DTNA hastened to issue a recall, and did so on an expedited basis and before understanding the root cause, issuing a second recall campaign FL-856 (NHTSA Campaign No. 20V-404) in July 2020. In determining the population for this recall, DTNA used the supplier’s best available information of end-dates, which it had no good faith reason to dispute. Those recall campaigns proceeded in accordance with applicable law, DTNA continued to monitor the matters, and DTNA and NHTSA continued their ongoing communication regarding the matters. Later, in July 2021, a dealer notified DTNA of a potential failed PDM in a vehicle built after DTNA reasonably believed the unknown production problem had been resolved. DTNA did not reasonably believe a safetyrelated issue was presented. Later, in September 2021 a second dealer reported an alleged PDM failure in a vehicle that had received the recall remedy in FL-856. Now presented with a alleged second incident, DTNA proactively began to investigate the matter afresh, including to determine if the incidents were from the same problem recurring, a different problem, or a mix, as well as ensuring the adequacy of the FL-856 remedy. Taking all reasonable, good faith efforts to understand the issue, DTNA recovered and analyzed failed PDMs in Fall 2021 as part of its investigation, albeit with the limited data and parts available. Chronology continued in PDF attachment. Description of Remedy : Description of Remedy Program : A secondary fused harness will be added which bypasses affected suspect portion of the PDM and, based upon the information available at this time, is reasonably believed to resolve the issue. Repairs will be performed by Daimler Trucks North America authorized service facilities. Details of the reimbursement plan will be included in the owner’s notification letter. How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Customer notification will be made by first class mail using Daimler Trucks North America records to determine the customers affected. Planned Dealer Notification Date : FEB 20, 2022 – FEB 20, 2022 Planned Owner Notification Date : FEB 20, 2022 – FEB 20, 2022 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 21V-00H The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Daimler Trucks North America, LLC Submission Date : DEC 23, 2021 NHTSA Recall No. : 21V-00H Manufacturer Recall No. : FL917 Manufacturer Information : Manufacturer Name : Daimler Trucks North America, LLC Address : 4747 N. Channel Avenue Portland OR 97217-3849 Company phone : 800-745-8000 Population : Number of potentially involved : 25,734 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2018-2018 Freightliner Custom Chass XBP Vehicle Type : Body Style : Power Train : NR Descriptive Information : Certain XB and XC FCCC Chassis receiving a certain PDM manufactured within the suspect dates including units from FL856. Production Dates : NOV 23, 2015 – DEC 07, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2017-2020 Freightliner Custom Chass XBR Vehicle Type : Body Style : Power Train : NR Descriptive Information : Certain XB and XC FCCC Chassis receiving a certain PDM manufactured within the suspect dates including units from FL856 Production Dates : APR 11, 2016 – NOV 12, 2019 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 21V-00H Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2017-2022 Freightliner Custom Chass XBS Vehicle Type : Body Style : Power Train : NR Descriptive Information : Certain XB and XC FCCC Chassis receiving a certain PDM manufactured within the suspect dates including units from FL856. Production Dates : APR 20, 2016 – OCT 29, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 4 : 2016-2019 Freightliner Custom Chass XCL Vehicle Type : Body Style : Power Train : NR Descriptive Information : Certain XB and XC FCCC Chassis receiving a certain PDM manufactured within the suspect dates including units from FL856. Production Dates : MAR 03, 2016 – OCT 30, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 5 : 2016-2023 Freightliner Custom Chass XCM Vehicle Type : Body Style : Power Train : NR Descriptive Information : Certain XB and XC FCCC Chassis receiving a certain PDM manufactured within the suspect dates including units from FL856. Production Dates : DEC 08, 2015 – DEC 07, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 6 : 2017-2021 Freightliner Custom Chass XCP Vehicle Type : Body Style : Power Train : NR Descriptive Information : Certain XB and XC FCCC Chassis receiving a certain PDM manufactured within the suspect dates including units from FL856. Production Dates : NOV 23, 2015 – MAR 24, 2020 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 21V-00H Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 7 : 2016-2023 Freightliner Custom Chass XCR Vehicle Type : Body Style : Power Train : NR Descriptive Information : Certain XB and XC FCCC Chassis receiving a certain PDM manufactured within the suspect dates including units from FL856. Production Dates : DEC 07, 2015 – DEC 07, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 8 : 2017-2023 Freightliner Custom Chass XCS Vehicle Type : Body Style : Power Train : NR Descriptive Information : Certain XB and XC FCCC Chassis receiving a certain PDM manufactured within the suspect dates including units from FL856. Production Dates : MAR 23, 2016 – DEC 07, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : This recall amends and supersedes existing recall FL-856 (NHTSA Campaign No. 20V-404). On certain FCCC XB and XC chassis, equipped with a certain rear mounted Power Distribution Module (PDM), a PDM unique to these chassis, may experience cracked internal solder joints, which after a period of vehicle use may lead to intermittent open circuits, in which the rear marker, brake lights or left turn signal lights may not function. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Brake lights not working correctly may not notify motorists of a braking event, which may lead to an increase crash risk. Description of the Cause : NR Identification of Any Warning that can Occur : Inoperative exterior lights can be detected during a pre-trip inspection. Involved Components : Part 573 Safety Recall Report 21V-00H Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : Power Distribution Module Component Description : Power Distribution Module Component Part Number : A66-05172-000 Component Name 2 : Power Distribution Module Component Description : Power Distribution Module Component Part Number : A66-05172-001 Component Name 3 : Power Distribution Module Component Description : Power Distribution Module Component Part Number : A66-05172-002 Component Name 4 : Power Distribution Module Component Description : Power Distribution Module Component Part Number : A66-05172-004 Component Name 5 : Power Distribution Module Component Description : Power Distribution Module Component Part Number : A66-05172-005 Component Name 6 : Power Distribution Module Component Description : Power Distribution Module Component Part Number : A66-05172-006 Component Name 7 : Power Distribution Module Component Description : Power Distribution Module Component Part Number : A66-05172-007 Part 573 Safety Recall Report 21V-00H Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 8 : Power Distribution Module Component Description : Power Distribution Module Component Part Number : A66-05172-008 Component Name 9 : Power Distribution Module Component Description : Power Distribution Module Component Part Number : A66-05172-009 Component Name 10 : Power Distribution Module Component Description : Power Distribution Module Component Part Number : A66-05172-010 Component Name 11 : Power Distribution Module Component Description : Power Distribution Module Component Part Number : A66-05172-011 Component Name 12 : Power Distribution Module Component Description : Power Distribution Module Component Part Number : A66-05172-012 Supplier Identification : Component Manufacturer Name : Eaton Corporation Address : NR NR Country : NR Chronology : This matter involves several related and overlapping recall campaigns. On June 18, 2020, NHTSA notified DTNA Part 573 Safety Recall Report 21V-00H Page 6 The information contained in this report was submitted pursuant to 49 CFR §573 of one vehicle owner questionnaire (VOQ) and two field complaints that may be related to a then open recall campaign, FL-788 (NHTSA Campaign No. 18V-852). Given the data and NHTSA’s direction, DTNA opened an investigation to reevaluate the scope of that recall, which it did at an expedited pace. Out of an abundance of caution, to further promote safety, and following NHTSA’s express instructions to the company, DTNA hastened to issue a recall, and did so on an expedited basis and before understanding the root cause, issuing a second recall campaign FL-856 (NHTSA Campaign No. 20V-404) in July 2020. In determining the population for this recall, DTNA used the supplier’s best available information of end-dates, which it had no good faith reason to dispute. Those recall campaigns proceeded in accordance with applicable law, DTNA continued to monitor the matters, and DTNA and NHTSA continued their ongoing communication regarding the matters. Later, in July 2021, a dealer notified DTNA of a potential failed PDM in a vehicle built after DTNA reasonably believed the unknown production problem had been resolved. DTNA did not reasonably believe a safetyrelated issue was presented. Later, in September 2021 a second dealer reported an alleged PDM failure in a vehicle that had received the recall remedy in FL-856. Now presented with a alleged second incident, DTNA proactively began to investigate the matter afresh, including to determine if the incidents were from the same problem recurring, a different problem, or a mix, as well as ensuring the adequacy of the FL-856 remedy. Taking all reasonable, good faith efforts to understand the issue, DTNA recovered and analyzed failed PDMs in Fall 2021 as part of its investigation, albeit with the limited data and parts available. Chronology continued in PDF attachment. Description of Remedy : Description of Remedy Program : DTNA is currently reviewing potential solutions. As noted above, root cause has not yet been identified, and therefore a remedy cannot yet be determined. A remedy is expected in mid to late January 2022. Repairs are expected to be performed by Daimler Trucks North America authorized service facilities. Details of the reimbursement plan will be included in the owner’s notification letter. How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Customer notification will be made by first class mail using Daimler Trucks North America records to determine the customers affected. Planned Dealer Notification Date : FEB 20, 2022 – FEB 20, 2022 Planned Owner Notification Date : FEB 20, 2022 – FEB 20, 2022 * NR – Not Reported
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