MC22-03 – Inoperable Horn – 2019-2020 Kawasaki EJ800C & 2020-2022 EJ800D Motorcycles

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Continued on next page Kawasaki Motors Corp., U.S.A. P.O. Box 25252, Santa Ana, California 92799-5252 2019 ~ 2022 W800 & W800 CAFE HORN REPLACEMENT IMPORTANT SAFETY RECALL NHTSA RECALL NO. 22V-122 Dear Kawasaki Motorcycle Owner: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Kawasaki Motors Corp., U.S.A., has decided that a defect which relates to motor vehicle safety exists in certain 2019 ~ 2022 W800 & W800 CAFE models. The reason for this notice: On some eligible units, the horn harness can break due to engine vibration. This could lead to the horn malfunctioning, which can increase the risk of a crash. Our records indicate that you have purchased one of these units. What Kawasaki and your dealer will do: Kawasaki has authorized your dealer to replace the horn and horn bracket and repairing the existing horn harness. The actual repair will take up to 30 minutes but may take longer due to scheduling at the dealership and the time needed to obtain required parts. Repair parts to complete this repair are expected to be available in May of 2022. Kawasaki will send you a separate notice when repair parts are available to complete this repair. What should you do to ensure your safety? Upon receiving the parts availability notice, please contact your Kawasaki dealer to schedule an appointment to have your motorcycle repaired. Please have your Vehicle Identification Number (VIN) ready when calling. To locate the nearest authorized Kawasaki motorcycle dealer, please visit www.kawasaki.com and click on the “LOCATE DEALER” link. If you are unable to transport your motorcycle to your nearest Kawasaki dealer, please contact Kawasaki Motors Corp., U.S.A. to make arrangements for the transportation and repair of your motorcycle. The transportation and repair will be conducted with no cost to you. If you need help: If you have questions or concerns that your dealer is not able to resolve, please contact Kawasaki Customer Care at (866) 802-9381 (toll-free) between 7:00 a.m. and 4:00 p.m. PT Monday through Friday. Please have your VIN ready when calling. If your dealer fails or is unable to remedy this defect without charge within a reasonable amount of time (60 days after your first attempt to obtain remedy), you may submit a written complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590, or call the toll-free Vehicle Safety Hotline at 1(888) 327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov. If you received this notice in error: Our records indicate you are the current owner of the motorcycle described in this letter. If you no longer have the vehicle described in this letter, please help us to update our records at www.kawasaki.com by clicking on “OWNER CENTER => KAWASAKI SUPPORT => UPDATE OWNER INFO” or by calling Kawasaki toll free at (866) 802-9381. Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. Reimbursement: If you have experienced the failure described above prior to receiving this letter and have paid to have it corrected, you may be eligible for full or partial reimbursement for your documented cost of repair(s). To apply for reimbursement, please send copies of current owner and VIN information along with copies of repair orders and payment confirmation to the following address: Kawasaki Motors Corp., U.S.A. ATTN: Customer Care P.O. Box 25252 Santa Ana, California 92799-5252 Please note the following conditions for reimbursement: Claims may be excluded if proper documentation is not included. Current owner and VIN information along with copies of repair orders and payment confirmation must be provided. We are sorry for any inconvenience this may cause, but we have taken this action in the interest of your safety and your continued satisfaction with your Kawasaki motorcycle. Sincerely, Kawasaki Motors Corp., U.S.A.

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©2022, Kawasaki Motors Corp., U.S.A. SERVICE MC 22-03 June 14, 2022 Page 1 of 7 TITLE: 2019 ~ 2022 W800 & W800 CAFE HORN REPLACEMENT Kawasaki Action Initiate Campaign: Kawasaki has initiated a Recall campaign to repair all eligible units. The repair consists of replacing the horn and horn bracket and repairing the existing horn harness. Notify Registered Owners: Kawasaki is sending a Recall letter to all registered owners of eligible units. A copy of the letter is printed on page 7 of this bulletin. Eligibility Eligible Units Year Model Name Model Code 2019 W800 CAFE EJ800CKF, EJ800CKFL 2020 W800 CAFE EJ800CLF, EJ800CLFL 2020 W800 EJ800DLF, EJ800DLFL 2021 W800 EJ800DMFNL 2022 W800 EJ800DNFNL Verify individual vehicle eligibility using VIP in K-Dealer before starting the repair. Please check VIP (Vehicle Information Portal) in K-Dealer for other possible repair campaigns for eligible units. Subject On some eligible units, the horn harness can break due to engine vibration. This could lead to the horn malfunctioning, which can increase the risk of a crash. Dealer Action Repair Eligible Units: Repair all eligible units including sold units in the field and unsold units in your dealership inventory prior to delivery to the retail purchaser. It is the obligation of authorized Kawasaki retail Dealers to repair eligible units in Dealer’s possession prior to retail sale. Failure to comply with this obligation to repair all units eligible for Recall or FDM campaigns by the Dealer constitutes a breach of the Dealer Sales and Service Agreement. Refer to Service Policies bulletin SP 08-01. Refer to the Repair Procedure section of this bulletin for details. IMPORTANT NOTE: o It’s the law! Under the U.S. National Highway Traffic Safety Administration (NHTSA), Federal Law 49 U.S.C. Section 30120(i) requires dealers to perform Recall repairs before delivering any vehicle affected by the Recall to a purchaser. THIS BULLETIN IS OF THE HIGHEST PRIORITY AND MUST BE ACTED UPON IMMEDIATELY TO ENSURE CUSTOMER SAFETY. RECALL REPLACES: Please discard bulletin MC22-03 dated March 31, 2022. Page 2 Parts Information Repair Kit Part Number: Kit 99999-0835 must be installed on all eligible units. Order parts to complete the recall through K-Dealer as outlined in Service Bulletin SP15-03. Parts Availability: To ensure parts availability across the dealer network, Kawasaki initially requests that parts are ordered based on immediate demand: • For retailed units, order parts as customers schedule repairs or for repairs expected to take place within the next two weeks. • For unsold units, use VIP in K-Dealer to identify the number of affected units in your dealership inventory. Order repair parts only for units that will be repaired for retail sale within the next two weeks. NOTE: o Use VIP in K-Dealer to identify affected units in your dealership inventory to order repair kits for unsold units. Dealer Action (continued) Document Completed Repairs: Federal law requires manufacturers to maintain accurate follow-up records on repairs performed on eligible units. Dealers MUST submit a Warranty Claim for each repair. Refer to the Warranty Information section of this bulletin for details. NOTE: o If you fail to submit a Warranty Claim for a new unit that is subsequently sold and registered, the new owner will receive the Recall letter requesting the return of the vehicle to you for repair. Submit Product Registration: Submit the product registration to Kawasaki via K-Dealer immediately after retail sale of any eligible unit. Be sure to supply the correct customer name and mailing address. Kawasaki uses the product registration information for customer notification. Also, if you know that the customer has moved, please submit a Customer Update via K-Dealer. Kit, Horn & Harness Repair, MC22-03 P/N 99999-0835 Ref.# Contents Qty 1 Bracket 1 2 Horn 1 3 Bolt 2 4 Bolt 1 5 Plastic Tape 1 6 Clamp 1 7 Tape (Protective) 2 8 Harness 1 1 2 3 4 5 6 7 8 Page 3 Repair Procedure – EJ800C/D Refer to service manual 99832-0013-06 for detailed information related to parts removal and installation. • Disconnect both horn connectors [C]. • Remove Horn [D]. • Remove Bracket [E]. • Remove the seat. • Remove the ECU. • Disconnect negative battery terminal. • Remove and retain cover [A]. • Remove and retain cover [B]. • Cut each lead wire 80mm from the end of the lead connector. B A C C D E 80mm CUT HERE • Strip 10mm of insulation from the ends of both wires making sure that both wires are the same length when done. 10mm 10mm Page 4 Repair Procedure – (continued) • Match black and black/white wires of the main and repair harness • Fully insert the stripped ends of the main harness into the butt connectors of the repair harness. • Crimp [C] both butt connectors firmly. • Position one butt splice [S] on the center of one piece of tape [T] from the repair kit and fold the tape over onto itself. • Repeat for the other connector. • Both of the taped connectors will look like this. C T S BLACK BLACK/ WHITE Page 5 Repair Procedure – (continued) • Install new horn [A] and bracket [B]. • Install covers [D] and [E]. • Install left side of upper inner fairing. • Connect negative battery terminal. • Install the ECU. • Test the horn. • Install the seat. • Wrap the entire repair with 2 layers of plastic tape from the repair kit. • The finished repair will look like this. • Route the harness [H] as shown so the clamp [C] is in the center of the repair. H A B C H D E Page 6 Warranty Information This is a Recall. Repair is authorized regardless of ownership or warranty status. Repairs MUST BE PERFORMED IMMEDIATELY ON ALL ELIGIBLE UNITS in the field and during initial assembly and preparation. See the Warranty Policies and Procedures Manual (claim type 3 information) for detailed instructions when submitting the Warranty Claim. Verify eligibility using VIP in K-Dealer before starting the repair. Please check VIP (Vehicle Information Portal) in K-Dealer for other possible repair campaigns for eligible units. Install Repair Kit 99999-0835 Job Code 22571 Flat Rate Time 0.5 hrs Claim Type 3 Part Number 99999-0835 Description Kit, Horn & Harness Repair, MC22-03 Quantity 1 Repair Verification The new parts will serve as repair verification. NOTE: o Repair verification is an essential part of the repair procedure. Along with the physical repair verification, check VIP (Vehicle Information Portal) in K-Dealer for other possible repair campaigns for eligible units. OLD NEW Page 7 2019 ~ 2022 W800 & W800 CAFE HORN REPLACEMENT IMPORTANT SAFETY RECALL NHTSA RECALL NO. 22V-122 Dear Kawasaki Motorcycle Owner: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Kawasaki Motors Corp., U.S.A., has decided that a defect which relates to motor vehicle safety exists in certain 2019 ~ 2022 W800 & W800 CAFE models. The reason for this notice: On some eligible units, the horn harness can break due to engine vibration. This could lead to the horn malfunctioning, which can increase the risk of a crash. Our records indicate that you have purchased one of these units. Recently you received notice from Kawasaki about a recall on a vehicle that is registered to you. Parts to complete repairs are now available. Please read the following information about the recall and schedule the repair with your Kawasaki motorcycle dealer. What Kawasaki and your dealer will do: Kawasaki has authorized your dealer to replace the horn and horn bracket and repairing the existing horn harness. The actual repair will take up to 30 minutes but may take longer due to scheduling at the dealership and the time needed to obtain required parts. What should you do to ensure your safety? Upon receiving the parts availability notice, please contact your Kawasaki dealer to schedule an appointment to have your motorcycle repaired. Please have your Vehicle Identification Number (VIN) ready when calling. To locate the nearest authorized Kawasaki motorcycle dealer, please visit www.kawasaki.com and click on the “LOCATE DEALER” link. If you are unable to transport your motorcycle to your nearest Kawasaki dealer, please contact Kawasaki Motors Corp., U.S.A. to make arrangements for the transportation and repair of your motorcycle. The transportation and repair will be conducted with no cost to you. If you need help: If you have questions or concerns that your dealer is not able to resolve, please contact Kawasaki Customer Care at (866) 802-9381 (toll-free) between 7:00 a.m. and 4:00 p.m. PT Monday through Friday. Please have your VIN ready when calling. If your dealer fails or is unable to remedy this defect without charge within a reasonable amount of time (60 days after your first attempt to obtain remedy), you may submit a written complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590, or call the toll-free Vehicle Safety Hotline at 1(888) 327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov. If you received this notice in error: Our records indicate you are the current owner of the motorcycle described in this letter. If you no longer have the vehicle described in this letter, please help us to update our records at www.kawasaki.com by clicking on “OWNER CENTER => KAWASAKI SUPPORT => UPDATE OWNER INFO” or by calling Kawasaki toll free at (866) 802-9381. Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. Reimbursement: If you have experienced the failure described above prior to receiving this letter and have paid to have it corrected, you may be eligible for full or partial reimbursement for your documented cost of repair(s). To apply for reimbursement, please send copies of current owner and VIN information along with copies of repair orders and payment confirmation to the following address: Kawasaki Motors Corp., U.S.A. ATTN: Customer Care P.O. Box 25252 Santa Ana, California 92799-5252 Please note the following conditions for reimbursement: Claims may be excluded if proper documentation is not included. Current owner and VIN information along with copies of repair orders and payment confirmation must be provided. We are sorry for any inconvenience this may cause, but we have taken this action in the interest of your safety and your continued satisfaction with your Kawasaki motorcycle. Sincerely, Kawasaki Motors Corp., U.S.A.

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Continued on next page Kawasaki Motors Corp., U.S.A. P.O. Box 25252, Santa Ana, California 92799-5252 IMPORTANT SAFETY RECALL NHTSA RECALL NO. 22V-122 2019 ~ 2022 W800 & W800 CAFE HORN REPLACEMENT REPAIR PARTS NOTIFICATION Dear Kawasaki Motorcycle Owner: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Kawasaki Motors Corp., U.S.A., has decided that a defect which relates to motor vehicle safety exists in certain 2019 ~ 2022 W800 & W800 CAFE models. The reason for this notice: On some eligible units, the horn harness can break due to engine vibration. This could lead to the horn malfunctioning, which can increase the risk of a crash. Our records indicate that you have purchased one of these units. Recently you received notice from Kawasaki about a recall on a vehicle that is registered to you. Parts to complete repairs are now available. Please read the following information about the recall and schedule the repair with your Kawasaki motorcycle dealer. What Kawasaki and your dealer will do: Kawasaki has authorized your dealer to replace the horn and horn bracket and repairing the existing horn harness free of charge. The actual repair will take up to 30 minutes but may take longer due to scheduling at the dealership and the time needed to obtain required parts. What should you do to ensure your safety? Please call your Kawasaki dealer to schedule an appointment to have your motorcycle inspected and repaired as required. Please have your Vehicle Identification Number (VIN) ready when calling. To locate the nearest authorized Kawasaki motorcycle dealer, please visit www.kawasaki.com and click on the “LOCATE DEALER” link. If you are unable to transport your motorcycle to your nearest Kawasaki dealer, please contact Kawasaki Motors Corp., U.S.A. to make arrangements for the transportation and repair of your motorcycle. The transportation and repair will be conducted with no cost to you. If you need help: If you have questions or concerns that your dealer is not able to resolve, please contact Kawasaki Customer Care at (866) 802-9381 (toll-free) between 7:00 a.m. and 4:00 p.m. PT Monday through Friday. Please have your VIN ready when calling. If your dealer fails or is unable to remedy this defect without charge within a reasonable amount of time (60 days after your first attempt to obtain remedy), you may submit a written complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590, or call the toll-free Vehicle Safety Hotline at 1(888) 327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov. If you received this notice in error: Our records indicate you are the current owner of the motorcycle described in this letter. If you no longer have the vehicle described in this letter, please help us to update our records at www.kawasaki.com by clicking on “OWNER CENTER => KAWASAKI SUPPORT => UPDATE OWNER INFO” or by calling Kawasaki toll free at (866) 802-9381. Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. Reimbursement: If you have experienced the failure described above prior to receiving this letter and have paid to have it corrected, you may be eligible for full or partial reimbursement for your documented cost of repair(s). To apply for reimbursement, please send copies of current owner and VIN information along with copies of repair orders and payment confirmation to the following address: Kawasaki Motors Corp., U.S.A. ATTN: Customer Care P.O. Box 25252 Santa Ana, California 92799-5252 Please note the following conditions for reimbursement: Claims may be excluded if proper documentation is not included. Current owner and VIN information along with copies of repair orders and payment confirmation must be provided. We are sorry for any inconvenience this may cause, but we have taken this action in the interest of your safety and your continued satisfaction with your Kawasaki motorcycle. Sincerely, Kawasaki Motors Corp., U.S.A.

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For a complete listing of all current Kawasaki sales programs, please see our comprehensive eBinder on k-dealer.com. SALES 22-02 MC National March 10, 2022 IMPORTANT STOP SALE NOTICE: STOP RETAIL SALES AND DELIVERY OF 2019 ~ 2022 W800 &W800 CAFE MODELS REF: CODE: DATE: Year Model Name Model Code Eligibility 2019 W800 CAFE EJ800CKF, EJ800CKFL Verify using VIP in K-Dealer. 2020 W800 CAFE EJ800CLF, EJ800CLFL 2020 W800 EJ800DLF, EJ800DLFL 2021 W800 EJ800DMFNL 2022 W800 EJ800DNFNL Subject: Kawasaki is issuing a stop sale notice for model year 2019 ~ 2022 W800 & W800 CAFE models. On some eligible units, the horn harness can break due to engine vibration at certain RPM ranges. This could lead to the horn malfunctioning. What Dealers Must Do: • DISCONTINUE SALES OF 2019 ~ 2022 W800 & W800 CAFE MODELS IMMEDIATELY • CONTINUE PROCESSING AND SENDING PRODUCT REGISTRATION PAPERWORK FOR RECENT W800 & W800 CAFE PURCHASERS Kawasaki expects to issue repair information to dealers in late March of 2022. Owners of eligible units will be notified to contact an authorized Kawasaki motorcycle dealership to schedule an appointment to complete the repairs. We apologize for any inconvenience experienced and are working toward a resolution of this matter as quickly as possible. KAWASAKI MOTORS CORP., U.S.A. Verify Stop Sale eligibility using VIP in K-Dealer. Vehicles outside this range are not affected by this Stop Sale Notice.

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-122 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Kawasaki Motors Corp., U.S.A. Submission Date : APR 11, 2022 NHTSA Recall No. : 22V-122 Manufacturer Recall No. : MC22-03 Manufacturer Information : Manufacturer Name : Kawasaki Motors Corp., U.S.A. Address : PO Box 25252 Santa Ana CA 92799-5252 Company phone : 949-770-0400 Population : Number of potentially involved : 1,660 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2019-2022 Kawasaki Motors, Ltd. EJ800C/D Vehicle Type : MOTORCYCLES Body Style : OTHER Power Train : GAS Descriptive Information : The affected vehicles containing the problem are certain 2019-2020 EJ800C, 2020-2022 EJ800D models. The recall population was determined by the beginning and ending production date for the models affected: EJ800C (Kawasaki/2019-2020): 780 Units. EJ800D (Kawasaki/2020-2022) : 880 Units Production Dates : JAN 28, 2019 – FEB 15, 2022 VIN Range 1 : Begin : JKBEJCC19KA000011 End : JKBEJCC1XLA003193 Not sequential VIN Range 2 : Begin : JKBEJCD15LA000006 End : JKBEJCD11NA004492 Not sequential Description of Defect : Description of the Defect : The harness holding the vehicle’s horn in place may break due to engine vibration generated by the engine at certain rpm ranges. This could lead to horn malfunction. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : The horn does not sound when pressed. This can increase the risk of a crash. Description of the Cause : Excessive vibration of the horn assembly. Identification of Any Warning that can Occur : None Involved Components : Part 573 Safety Recall Report 22V-122 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : Bracket Component Description : Mounting bracket for horn Component Part Number : 11057-1987 Supplier Identification : Component Manufacturer Name : Kawasaki Motors, Ltd. Address : 1-1, Kawasaki-cho Akashi, Hyogo Foreign States 673-8666 Country : Japan Chronology : ・March 2020: Kawasaki Heavy Industries, Ltd (KHI) received a report from a Japanese distributor (KMJ) that the horn harness was broken and the horn was not working. KHI Quality Assurance Division started investigating. ・June 2020: KHI found that the horn harness was broken by fatigue failure, not impact fracture. KHI tried to duplicate the failure, but could not. ・June 2020 – December 2020: KHI continued to monitor the field and took note of 6 incidents of horn malfunction in the Japanese market. No incidents were noted in the US market. ・January 2021: KHI tried to determine what frequency of vibration was occurring during operation of the vehicle, and whether that frequency of vibration was high compared to other models, thus weakening the harness more quickly than other models of vehicles. KHI did not find that the frequency of vibration was higher than in other models, and therefore could not determine why or how the harness was failing prematurely. ・March 2021 – July 2021: KHI continued to monitor the field and took note of 9 incidents of horn malfunction in the Japanese market. No incidents were noted in the US market. ・July 2021: By modulating both the frequency and amplitude of the engine vibration, KHI was able to replicate the premature failure of the harness, but the failure conditions were thought to be very rare in the field. ・December 2021: Regardless of the rarity of the observed failure conditions in the field, in an abundance of caution KHI developed a rubber damper to reduce the vibration which was weakening the horn harness. ・February 25, 2022：KHI decided to initiate a recall campaign to address this issue. Part 573 Safety Recall Report 22V-122 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : All eligible units require replacement of the horn, the horn mount bracket and the horn harness. The plan of reimbursement has been described on the owner’s letter as follows: If you have experienced the failure described above prior to receiving this letter and have paid to have it corrected, you may be eligible for full or partial reimbursement for your documented cost of repair(s). To apply for reimbursement, please send copies of current owner and VIN information along with copies of repair orders and payment confirmation to the following address: Kawasaki Motors Corp., U.S.A. ATTN: Customer Care P.O. Box 25252 Santa Ana, California 92799-5252 How Remedy Component Differs from Recalled Component : The difference can be identified by color of the horn mount bracket and shape of the bracket. Identify How/When Recall Condition was Corrected in Production : Since February, 2022, the changed parts have been applied to the assembly line. Recall Schedule : Description of Recall Schedule : KMC will distribute both electronic and paper copies of a Recall Service bulletin to all Kawasaki motorcycle dealers. KMC will mail the owner notification letter via U.S.P.S. enclosed in an envelope with the statement “Important Recall Safety Information” printed on the outside of the envelope. Planned Dealer Notification Date : MAR 31, 2022 – MAR 31, 2022 Planned Owner Notification Date : APR 04, 2022 – APR 04, 2022 * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-122 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Kawasaki Motors Corp., U.S.A. Submission Date : MAR 03, 2022 NHTSA Recall No. : 22V-122 Manufacturer Recall No. : MC22-03 Manufacturer Information : Manufacturer Name : Kawasaki Motors Corp., U.S.A. Address : PO Box 25252 Santa Ana CA 92799-5252 Company phone : 949-770-0400 Population : Number of potentially involved : 1,660 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2019-2022 Kawasaki Motors, Ltd. EJ800C/D Vehicle Type : MOTORCYCLES Body Style : OTHER Power Train : GAS Descriptive Information : The affected vehicles containing the problem are certain 2019-2020 EJ800C, 2020-2022 EJ800D models. The recall population was determined by the beginning and ending production date for the models affected: EJ800C (Kawasaki/2019-2020): 780 Units. EJ800D (Kawasaki/2020-2022) : 880 Units Production Dates : JAN 28, 2019 – FEB 15, 2022 VIN Range 1 : Begin : JKBEJCC19KA000011 End : JKBEJCC1XLA003193 Not sequential VIN Range 2 : Begin : JKBEJCD15LA000006 End : JKBEJCD11NA004492 Not sequential Description of Defect : Description of the Defect : The harness holding the vehicle’s horn in place may break due to engine vibration generated by the engine at certain rpm ranges. This could lead to horn malfunction. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : The horn does not sound when pressed. Description of the Cause : Insufficient durability of the horn harness. Identification of Any Warning that can Occur : None Involved Components : Part 573 Safety Recall Report 22V-122 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : NR Component Description : NR Component Part Number : NR Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : ・March 2020: Kawasaki Heavy Industries, Ltd (KHI) received a report from a Japanese distributor (KMJ) that the horn harness was broken and the horn was not working. KHI Quality Assurance Division started investigating. ・June 2020: KHI found that the horn harness was broken by fatigue failure, not impact fracture. KHI tried to duplicate the failure, but could not. ・June 2020 – December 2020: KHI continued to monitor the field and took note of 6 incidents of horn malfunction in the Japanese market. No incidents were noted in the US market. ・January 2021: KHI tried to determine what frequency of vibration was occurring during operation of the vehicle, and whether that frequency of vibration was high compared to other models, thus weakening the harness more quickly than other models of vehicles. KHI did not find that the frequency of vibration was higher than in other models, and therefore could not determine why or how the harness was failing prematurely. ・March 2021 – July 2021: KHI continued to monitor the field and took note of 9 incidents of horn malfunction in the Japanese market. No incidents were noted in the US market. ・July 2021: By modulating both the frequency and amplitude of the engine vibration, KHI was able to replicate the premature failure of the harness, but the failure conditions were thought to be very rare in the field. ・December 2021: Regardless of the rarity of the observed failure conditions in the field, in an abundance of caution KHI developed a rubber damper to reduce the vibration which was weakening the horn harness. ・February 25, 2022：KHI decided to initiate a recall campaign to address this issue. Description of Remedy : Description of Remedy Program : All eligible units require replacement of the horn, the horn mount bracket and the horn harness. Part 573 Safety Recall Report 22V-122 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 How Remedy Component Differs from Recalled Component : The difference can be identified by color of the horn mount bracket and shape of the bracket. Identify How/When Recall Condition was Corrected in Production : Since February, 2022, the changed parts have been applied to the assembly line. Recall Schedule : Description of Recall Schedule : KMC will distribute both electronic and paper copies of a Recall Service bulletin to all Kawasaki motorcycle dealers. KMC will mail the owner notification letter via U.S.P.S. enclosed in an envelope with the statement “Important Recall Safety Information” printed on the outside of the envelope. Planned Dealer Notification Date : NR – NR Planned Owner Notification Date : NR – NR * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-122 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Kawasaki Motors Corp., U.S.A. Submission Date : MAR 25, 2022 NHTSA Recall No. : 22V-122 Manufacturer Recall No. : MC22-03 Manufacturer Information : Manufacturer Name : Kawasaki Motors Corp., U.S.A. Address : PO Box 25252 Santa Ana CA 92799-5252 Company phone : 949-770-0400 Population : Number of potentially involved : 1,660 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2019-2022 Kawasaki Motors, Ltd. EJ800C/D Vehicle Type : MOTORCYCLES Body Style : OTHER Power Train : GAS Descriptive Information : The affected vehicles containing the problem are certain 2019-2020 EJ800C, 2020-2022 EJ800D models. The recall population was determined by the beginning and ending production date for the models affected: EJ800C (Kawasaki/2019-2020): 780 Units. EJ800D (Kawasaki/2020-2022) : 880 Units Production Dates : JAN 28, 2019 – FEB 15, 2022 VIN Range 1 : Begin : JKBEJCC19KA000011 End : JKBEJCC1XLA003193 Not sequential VIN Range 2 : Begin : JKBEJCD15LA000006 End : JKBEJCD11NA004492 Not sequential Description of Defect : Description of the Defect : The harness holding the vehicle’s horn in place may break due to engine vibration generated by the engine at certain rpm ranges. This could lead to horn malfunction. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : The horn does not sound when pressed. This can increase the risk of a crash. Description of the Cause : Insufficient durability of the horn harness. Identification of Any Warning that can Occur : None Involved Components : Part 573 Safety Recall Report 22V-122 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : NR Component Description : NR Component Part Number : NR Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : ・March 2020: Kawasaki Heavy Industries, Ltd (KHI) received a report from a Japanese distributor (KMJ) that the horn harness was broken and the horn was not working. KHI Quality Assurance Division started investigating. ・June 2020: KHI found that the horn harness was broken by fatigue failure, not impact fracture. KHI tried to duplicate the failure, but could not. ・June 2020 – December 2020: KHI continued to monitor the field and took note of 6 incidents of horn malfunction in the Japanese market. No incidents were noted in the US market. ・January 2021: KHI tried to determine what frequency of vibration was occurring during operation of the vehicle, and whether that frequency of vibration was high compared to other models, thus weakening the harness more quickly than other models of vehicles. KHI did not find that the frequency of vibration was higher than in other models, and therefore could not determine why or how the harness was failing prematurely. ・March 2021 – July 2021: KHI continued to monitor the field and took note of 9 incidents of horn malfunction in the Japanese market. No incidents were noted in the US market. ・July 2021: By modulating both the frequency and amplitude of the engine vibration, KHI was able to replicate the premature failure of the harness, but the failure conditions were thought to be very rare in the field. ・December 2021: Regardless of the rarity of the observed failure conditions in the field, in an abundance of caution KHI developed a rubber damper to reduce the vibration which was weakening the horn harness. ・February 25, 2022：KHI decided to initiate a recall campaign to address this issue. Part 573 Safety Recall Report 22V-122 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : All eligible units require replacement of the horn, the horn mount bracket and the horn harness. The plan of reimbursement has been described on the owner’s letter as follows: If you have experienced the failure described above prior to receiving this letter and have paid to have it corrected, you may be eligible for full or partial reimbursement for your documented cost of repair(s). To apply for reimbursement, please send copies of current owner and VIN information along with copies of repair orders and payment confirmation to the following address: Kawasaki Motors Corp., U.S.A. ATTN: Customer Care P.O. Box 25252 Santa Ana, California 92799-5252 How Remedy Component Differs from Recalled Component : The difference can be identified by color of the horn mount bracket and shape of the bracket. Identify How/When Recall Condition was Corrected in Production : Since February, 2022, the changed parts have been applied to the assembly line. Recall Schedule : Description of Recall Schedule : KMC will distribute both electronic and paper copies of a Recall Service bulletin to all Kawasaki motorcycle dealers. KMC will mail the owner notification letter via U.S.P.S. enclosed in an envelope with the statement “Important Recall Safety Information” printed on the outside of the envelope. Planned Dealer Notification Date : MAR 31, 2022 – MAR 31, 2022 Planned Owner Notification Date : APR 04, 2022 – APR 04, 2022 * NR – Not Reported

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