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April 6, 2022 NHTSA CAMPAIGN NUMBER: 22V221000
Alternator Belt May Overheat Seized Bearing
An overheated alternator bearing can increase the risk of a fire.
NHTSA Campaign Number: 22V221000
Manufacturer Prevost
Car (US) Inc.
Components ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
Potential Number of Units Affected 6,641
Summary
Prevost Car (US) Inc. (Prevost) is recalling certain 2010-2023 H3-45, H3-45 VIP, X3-45, X3-45 Com, and X3-45 VIP vehicles. In the event of the alternator front bearing seizing, the alternator belt may continue to operate, causing the bearing to overheat.
Remedy
Prevost will replace the alternator belt, free of charge. Owner notification letters were mailed September 30, 2022. Owners may contact Prevost customer service at 1-866-870-2046.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Prevost Technical Publications
Chronology :
-2016-12-24 First Case reported
-From 2016-12-24 to 2020-12-08 nine (9) more cases were reported through field reports
-2021-04-23 First analysis on alternator front bearing failure. No evidence was found to consider this failure as a safety related issue.
-2021-05-18 NHTSA-ODI opened a preliminary evaluation (PE21-011) related to alternator front bearing failure and AFSS activation.
-2021-07-23 Prevost sent the package of information required by ODI
-2022-01- ODI came back to Prevost with a new set of questions
-2022-02-28 Prevost sent a package to answer the ODI
-2022-03-09 NHTSA and Prevost met to discuss ODI findings. ODI defined that even with the low percentage of failure on alternators because of front bearing failure, there could be a safety related defect related to front bearing failure
-2022-03-15 Internal inquiry was started to analyze root cause. A link between the introduction of new belts and an increase of thermal events related to alternator’ front bearing failure was identified. This new information triggered a new new case to present to Volvo Product Safety Committee (PSC)
-2022-03-30 Case presented to PSC. PSC decided there is a safety related defect and a recall is required
-2022-03-31 Preliminary discussion with NHTSA to expose the findings
-2022-04-06 Prevost submitted the vehicle defect report to NHTSA
70 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| PREVOST |
H3-45 | 2010-2023 |
| PREVOST |
H3-45 VIP | 2010-2023 |
| PREVOST |
X3-45 | 2010-2023 |
| PREVOST |
X3-45 COMMUTER | 2010-2023 |
| PREVOST |
X3-45 VIP | 2010-2023 |
15 Associated Documents
Defect Notice 573 Report
RCLRPT-22V221-1035.PDF 216.261KB
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Recall Acknowledgement
RCAK-22V221-2838.pdf 645.877KB
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Recall 573 Report-Amendment 1-04/12/2022
RCLRPT-22V221-4871.PDF 216.414KB
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Recall 573 Report-Amendment 3 – 05/26/2022
RCLRPT-22V221-4535.PDF 216.419KB
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Recall 573 Report-Amendment 2 – 05/26/2022
RCLRPT-22V221-5905.PDF 216.418KB
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ISSUED Interim Owner Notification Letter(Part 577)
RIONL-22V221-7397.pdf 9576.471KB
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Safety Bulletin
RCSB-22V221-8038.pdf 667.413KB
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ISSUED Owner Notification Letter(Part 577)
RCONL-22V221-0169.pdf 223.655KB
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Safety Bulletin
RCSB-22V221-7456.pdf 670.295KB
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Recall Quarterly Report #1, 2022-3
RCLQRT-22V221-0382.PDF 211.145KB
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Safety Bulletin
RCSB-22V221-9261.pdf 1126.428KB
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ISSUED Owner Notification Letter(Part 577)
RCONL-22V221-9646.pdf 269.099KB
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Recall Quarterly Report #2, 2022-4
RCLQRT-22V221-7446.PDF 211.254KB
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Recall 573 Report-AMENDMENT 5 – 02/06/2023
RCLRPT-22V221-8580.PDF 216.422KB
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Recall 573 Report-Amendment 4 – 12/22/2022
RCLRPT-22V221-6064.PDF 216.419KB
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Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V221&docType=RCL
1 Associated Investigation
Alternator Front Bearing Failure
NHTSA ID: PE21011
Dated opened: May 13, 2021
NHTSA’s Office of Defects Investigation (ODI) is opening a Preliminary Evaluation after receiving a tip from a fleet safety manager concerning alternator front bearing failures that cause elevated temperatures within the engine compartment, resulting in the fire suppression system (FSS) activating, immediately shutting the engine down, and rendering the bus inoperable.
Review of Early Warning Reporting Data identified 9 field reports for Model Year (MY)2015 through MY2019 H3 and X3 Prevost buses, describing alternator failures in any of 3 alternators equipped on the bus. In some cases, a minor fire occurred damaging nearby electrical harnesses.
An immediate shut down of the bus can increase the risk of a crash or injury of passengers when transferring to another bus.
ODI is opening this investigation to evaluate the cause, consequence, scope and frequency of the alleged defect in the subject Prevost buses.
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- Proprietary “Run Quiet” technology for better grip, less slip resulting in a quieter operation
- Strong tensile cords carry high horsepower loads without stretching
- Ground rubber ribs are compounded from high strength synthetic rubber for wear resistance and long life
- Fit type: Vehicle Specific
- 4 Ribs x 875 mm or 4 Ribs x 34.5 Inch
- Strong tensile cords carry high horsepower loads without stretching
- Award winning OEM supplier with over 100 major quality awards from manufacturers such as GM, Toyota
, Honda, VW, Nissan and many others - Ground rubber ribs are compounded from high strength synthetic rubber for wear resistance and long life
- Meets or Exceeds OEM Specifications; Long-life EPDM Rubber Compound
- Proprietary rubber formulation for quiet operation
- Synthetic tension members with balanced twist cord ensures neutral tracking when running
- AutoCare Association recommends inspecting belts at 60,000 miles and replacing at 90,000 miles
- Length: 38.8 inch or 986 mm; Alternate Part Number 6PK0986
- 6 Ribs x 2580 mm or 6 Ribs x 101.5 Inch
- Strong tensile cords carry high horsepower loads without stretching
- Award winning OEM supplier with over 100 major quality awards from manufacturers such as GM, Toyota, Honda, VW, Nissan and many others
- Ground rubber ribs are compounded from high strength synthetic rubber for wear resistance and long life
- Bando has one line of belts for both OEM applications and the aftermarket. The same belt the manufacturer specifies and installs is the same belt sold in the aftermarket
- Drives multiple engine functions
- Some ACDelco Gold parts may have formerly appeared as ACDelco Professional
- Premium aftermarket replacement part
- Manufactured to meet specifications for fit, form, and function for General Motors vehicles as well as most makes and models
- Meets or Exceeds OEM Specifications; Long-life EPDM Rubber Compound
- Proprietary rubber formulation for quiet operation
- Synthetic tension members with balanced twist cord ensures neutral tracking when running
- AutoCare Association recommends inspecting belts at 60,000 miles and replacing at 90,000 miles
- Length: 48.5 inch or 1232 mm; Alternate Part Number 6PK1232
- Replaces part numbers: 4PK0845, 4PK0895, 4PK0820
- Fit for Honda CR-V 1997-2001
- Package includes: 1 x Alternator, 1 x Air Conditioning, 1 x Power Steering Belt
- Meets or Exceeds OEM Specifications; Long-life EPDM Rubber Compound
- Proprietary rubber formulation for quiet operation
- Synthetic tension members with balanced twist cord ensures neutral tracking when running
- AutoCare Association recommends inspecting belts at 60,000 miles and replacing at 90,000 miles
- Length: 34.5 inch or 876 mm; Alternate Part Number 4PK0876
- 5 Ribs x 1100 mm or 5 Ribs x 43.3 Inch
- Strong tensile cords carry high horsepower loads without stretching
- Award winning OEM supplier with over 100 major quality awards from manufacturers such as GM, Toyota, Honda, VW, Nissan and many others
- Ground rubber ribs are compounded from high strength synthetic rubber for wear resistance and long life
- Bando has one line of belts for both OEM applications and the aftermarket. The same belt the manufacturer specifies and installs is the same belt sold in the aftermarket
- Fit type: Vehicle Specific
- Package Dimensions: 2.54 H x 36.322 L x 9.652 W (centimetres)
- Package Weight: 0.5 pounds
- Country of Origin : United States
Last update on 2025-04-17 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.
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NHTSA SAFETY RECALL #22V-221 May 2022 4 LOGISTICS, LLC 3011 AMERICAN WAY MISSOULA, MT 59808 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3492EC712455 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 A & K RETIREMENT TRAVEL, LLC PO Box 124766 SAN DIEGO, CA 92101 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33491HC713708 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 A CANDIES COACHWORKS, INC. 6916 WEST UNIVERSITY AVENUE GAINESVILLE, FL 32607 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33499FC712772 2PCH33493FC712816 2PCH33491JC710068 2PCH33490BC711794 2PCH33497EC712493 2PCH33495CC712005 2PCH33491FC712815 2PCH33494EC712502 2PCH33499BC711776 2PCH33493FC712699 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 A TOP LINE CHARTER, LLC 535 NORTH ALHAMBRA MONTEREY PARK, CA 91755 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33492DC712237 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 A.S. TOURS, INC. DBA A.S. MIDWAY PO Box 26463 BALTIMORE, MD 21207 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33493JC710024 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 A.S. TOURS, INC. DBA A.S. MIDWAY PO Box 26463 BALTIMORE, MD 21207 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33493JC710024 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 AADVANCED LIMOUSINES 8614 SOUTHEASTERN AVENUE INDIANAPOLIS, IN 46239 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33493DC712327 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 A-C COACH OPERATIONS INC. 1 ANDERSON PLAZA GREENVILLE, PA 16125 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33498LC721071 2PCH33493LC721074 2PCH33493HC713774 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ACADEMY EXPRESS LLC PO Box 1410 HOBOKEN, NJ 7030 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33491GC713058 2PCH3349XFC712831 2PCH33494KC720529 2PCH33493KC710509 2PCH33493GC713188 2PCH33492JC710094 2PCH33492GC713196 2PCH33491KC710508 2PCH33490KC720530 2PCH3349XGC713057 2PCH3349XKC710510 2PCH3349XJC710098 2PCH33496JC710096 2PCH33499KC720526 2PCH33490KC720527 2PCH3349XEC712617 2PCH3349XEC712620 2PCH33496GC713184 2PCH33498JC710097 2PCH33498EC712616 2PCH33492KC720528 2PCH33493EC712619 2PCH33497GC713193 2PCH33490JC710093 2PCH33490GC713200 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ACADEMY EXPRESS LLC PO Box 1410 HOBOKEN, NJ 7030 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33491GC713058 2PCH3349XFC712831 2PCH33494KC720529 2PCH33493KC710509 2PCH33493GC713188 2PCH33492JC710094 2PCH33492GC713196 2PCH33491KC710508 2PCH33490KC720530 2PCH3349XGC713057 2PCH3349XKC710510 2PCH3349XJC710098 2PCH33496JC710096 2PCH33499KC720526 2PCH33490KC720527 2PCH3349XEC712617 2PCH3349XEC712620 2PCH33496GC713184 2PCH33498JC710097 2PCH33498EC712616 2PCH33492KC720528 2PCH33493EC712619 2PCH33497GC713193 2PCH33490JC710093 2PCH33490GC713200 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ACADEMY EXPRESS LLC PO Box 1410 HOBOKEN, NJ 7030 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33491GC713058 2PCH3349XFC712831 2PCH33494KC720529 2PCH33493KC710509 2PCH33493GC713188 2PCH33492JC710094 2PCH33492GC713196 2PCH33491KC710508 2PCH33490KC720530 2PCH3349XGC713057 2PCH3349XKC710510 2PCH3349XJC710098 2PCH33496JC710096 2PCH33499KC720526 2PCH33490KC720527 2PCH3349XEC712617 2PCH3349XEC712620 2PCH33496GC713184 2PCH33498JC710097 2PCH33498EC712616 2PCH33492KC720528 2PCH33493EC712619 2PCH33497GC713193 2PCH33490JC710093 2PCH33490GC713200 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ACCORD BUS LLC 575 SCHOLES STREET BROOKLYN, NY 11237 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33497JC710088 2PCH33498CC711950 2PCH33498LC720986 2PCH33495EC712685 2PCH3349XGC713043 2PCH33491CC711949 2PCH33491EC712456 2PCH33494HC713542 2PCH3349XCC711948 2PCH33496LC720985 2PCH33498EC712650 2PCH33497EC712686 2PCH3349XEC712522 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ADAM MICHAEL ARNOTT 9868 KILGORE RD. ORLANDO, FL 32836 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3498LC720735 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ADIRONDACK TRANSIT LINES, INC. DBA 499 HURLEY AVENUE HURLEY, NY 0 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33496CC712059 2PCH33499KC710367 2PCH3349XKC710362 2PCH33490KC710371 2PCH33494KC710373 2PCH33497BC711839 2PCH3349XBC711835 2PCH33494DC712191 2PCH33496GC713427 2PCH33498CC712063 2PCH33498FC712794 2PCH33497LC720963 2PCH33499DC712364 2PCH33493BC711837 2PCG33492LC736600 2PCH33496GC713430 2PCH33494GC713426 2PCH33492GC713425 2PCH33495FC712798 2PCH33493FC712797 2PCG33496LC736583 2PCH33491BC711836 2PCG33499LC736576 2PCH33492DC712366 2PCH33494CC712061 2PCH33491CC712065 2PCH3349XFC712795 2PCH33493LC720958 2PCH33495BC711841 2PCH3349XCC712100 2PCG33496LC736602 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ADIRONDACK TRANSIT LINES, INC. DBA 499 HURLEY AVENUE HURLEY, NY 0 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33496CC712059 2PCH33499KC710367 2PCH3349XKC710362 2PCH33490KC710371 2PCH33494KC710373 2PCH33497BC711839 2PCH3349XBC711835 2PCH33494DC712191 2PCH33496GC713427 2PCH33498CC712063 2PCH33498FC712794 2PCH33497LC720963 2PCH33499DC712364 2PCH33493BC711837 2PCG33492LC736600 2PCH33496GC713430 2PCH33494GC713426 2PCH33492GC713425 2PCH33495FC712798 2PCH33493FC712797 2PCG33496LC736583 2PCH33491BC711836 2PCG33499LC736576 2PCH33492DC712366 2PCH33494CC712061 2PCH33491CC712065 2PCH3349XFC712795 2PCH33493LC720958 2PCH33495BC711841 2PCH3349XCC712100 2PCG33496LC736602 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ADIRONDACK TREE SURGEONS 353 GURNSPRINGS ROAD GANSEVOORT, NY 12831 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3490KC710392 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ADVENTURES BY DAWN LLC 17517-B INDIAN HEAD HIGHWAY ACCOKEEK, MD 20607 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33496KC720631 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ADVENTURES BY DAWN LLC 17517-B INDIAN HEAD HIGHWAY ACCOKEEK, MD 20607 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33496KC720631 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ADVENTURES BY DAWN LLC 17517-B INDIAN HEAD HIGHWAY ACCOKEEK, MD 20607 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33496KC720631 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ADW2021, LLC 2491 MOUNT JULIET ROAD MOUNT JULIET, TN 37122 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCCS3491MC736669 2PCBS3495LC736605 2PCCS3496MC736666 2PCBS349XNC736702 2PCBS3493MC736670 2PCCS3495MC736674 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ADW2021, LLC 3838 OAK LAWN AVE. STE 1750 DALLAS, TX 75219 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCCS3490LC736547 2PCCS3493JC736216 2PCCS3497HC736102 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 AFETA , CAMP PEARY 1100 EXECUTIVE DRIVE WILLIAMSBURG, VA 23188 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCG3349XGC736074 2PCG33490KC736366 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 AFFORDABLE CHARTER LLC 17 MEMORIAL DRIVE PATERSON, NJ 7505 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33493LC721009 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 AI TRANSPORTATION 14485 RAYMER STREET VAN NUYS, CA 91405 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33493LC720801 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 AIR BEAR TRAVEL INC. 9750 N. STRAITS HWY. CHEBOYGAN, MI 49721 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33490JC710014 2PCH33499KC720719 2PCH33493JC710153 2PCH33498NC721266 2PCH33499PC721277 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 AIRCRAFT HOLDING & LEASING, LLC 707 SOUTH WASHINGTON BLVD SARASOTA, FL 34236 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3497MC721117 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 AL LOGAN 433 NOLANE LANE POLK CITY, FL 33868 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3491DC712283 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ALAN & SALLY SEFTON 280 WILKERSON RD KNOXVILLE, TN 37922 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCBS3490LC736611 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ALAN RILEY INC. DBA 4835 PARKER HENDERSON RD FORT WORTH, TX 0 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3491GC713065 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ALAN SCHOMMER 4013 OLD DIXIE HWY VERO BEACH, FL 32960 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3493HC713537 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ALICE SALE 6500 SOLITUDE DR CHATTANOOGA, TN 37416 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCBS3491DC735324 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ALIREZA HAJATI DBA ODYSSEY COACH 8682 N OLIVE AVE ORANGE, CA 92865 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCG33498GC736042 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ALL ACCESS COACH LEASING, LLC 364 NORTH WATER AVE GALLATIN, TN 37066 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3496GC713417 2PCVS3490EC712499 2PCCS3494EC735534 2PCCS349XFC735913 2PCCS3498LC736537 2PCC33490LC736500 2PCYS3493DC735447 2PCCS3499HC736134 2PCCS3496EC735535 2PCCS349XMC736671 2PCCS3496HC736205 2PCVS3495LC721079 2PCVS3498KC710365 2PCYS3491BC735024 2PCV33490JC713983 2PCCS3490FC735788 2PCCS3496LC736603 2PCCS3493KC736444 2PCVS349XGC713047 2PCCS3494NC736683 2PCBS3495GC736013 2PCCS3490MC736646 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ALL ACCESS COACH LEASING, LLC 364 NORTH WATER AVE GALLATIN, TN 37066 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3496GC713417 2PCVS3490EC712499 2PCCS3494EC735534 2PCCS349XFC735913 2PCCS3498LC736537 2PCC33490LC736500 2PCYS3493DC735447 2PCCS3499HC736134 2PCCS3496EC735535 2PCCS349XMC736671 2PCCS3496HC736205 2PCVS3495LC721079 2PCVS3498KC710365 2PCYS3491BC735024 2PCV33490JC713983 2PCCS3490FC735788 2PCCS3496LC736603 2PCCS3493KC736444 2PCVS349XGC713047 2PCCS3494NC736683 2PCBS3495GC736013 2PCCS3490MC736646 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ALL ACCESS COACH LEASING, LLC 364 NORTH WATER AVE GALLATIN, TN 37066 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3496GC713417 2PCVS3490EC712499 2PCCS3494EC735534 2PCCS349XFC735913 2PCCS3498LC736537 2PCC33490LC736500 2PCYS3493DC735447 2PCCS3499HC736134 2PCCS3496EC735535 2PCCS349XMC736671 2PCCS3496HC736205 2PCVS3495LC721079 2PCVS3498KC710365 2PCYS3491BC735024 2PCV33490JC713983 2PCCS3490FC735788 2PCCS3496LC736603 2PCCS3493KC736444 2PCVS349XGC713047 2PCCS3494NC736683 2PCBS3495GC736013 2PCCS3490MC736646 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ALL TRAVEL PO Box 43 TERRELL, NC 28682 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33496BC711797 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ALL VALLEY CHARTERS, LLC PO Box 4801 MCALLEN, TX 78502 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33492LC720899 2PCH3349XKC720566 2PCG33496GC736041 2PCG33497HC736101 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ALL WEST COACHLINES, INC. 7701 WILBUR WAY, SACRAMENTO, CA 95828 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33497GC713355 2PCH33491GC713352 4RKG33490H9737330 4RKG33494H9737332 2PCH33490CC712056 2PCH3349XCC712050 2PCH33499CC712041 4RKG33496H9737333 4RKG3349XH9737335 2PCH33493GC713353 4RKG33498H9737334 2PCH33495GC713354 2PCH33497CC712040 4RKG33492H9737331 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ALLEN HOLZHAUER 1501 EAST VENTURE BLVD OXNARD, CA 93036 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3490GC713333 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ALLEN MORGAN 283 TIDEWATER DRIVE HATTIESBURG, MS 39402 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3499DC712399 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ALPHA OMEGA TOURS & CHARTERS, INC. PO BOX 6484 PO Box 6484 SPOKANE, WA 99217 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33491FC712748 2PCH33498CC711964 2PCH33494HC713587 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ALPHA TECHNOLOGY ASSOCIATE INC. 2810, OLD LEEN HWY #120 FAIRFAX, VA 22031 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCG33499EC735608 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ALVIE MITCHELL JR. 6647 S. FM 56 GLEN ROSE, TX 76043 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3490CC712080 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 AMADOR STAGE LINES INC. 635 FERRARY MCLEOD BOULEVARD RENO, NV 89512 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33496NC721251 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 AMADOR STAGE LINES, INC. PO Box 15707 SACRAMENTO, CA 95852 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 4RKG3349XH9737318 4RKG33496H9737316 2PCH3349XKC720535 2PCG33497LC736558 2PCH33494FC712761 2PCG33495JC736328 2PCG33498FC735813 2PCG33498DC735386 2PCH33490CC712008 4RKG33491H9737319 2PCG33491AC729926 2PCH33493FC712881 4RKG33496H9737400 2PCH33495CC711968 2PCH33491KC720536 2PCH33499CC712007 2PCG33493JC736327 2PCG33494GC735924 4RKG33493H9737404 2PCH33493HC713726 2PCG33496FC735776 2PCG33491DC735388 4RKG33498H9737317 2PCG33498LC736519 4RKG33494H9737394 2PCH33491HC713725 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 AMADOR STAGE LINES, INC. PO Box 15707 SACRAMENTO, CA 95852 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 4RKG3349XH9737318 4RKG33496H9737316 2PCH3349XKC720535 2PCG33497LC736558 2PCH33494FC712761 2PCG33495JC736328 2PCG33498FC735813 2PCG33498DC735386 2PCH33490CC712008 4RKG33491H9737319 2PCG33491AC729926 2PCH33493FC712881 4RKG33496H9737400 2PCH33495CC711968 2PCH33491KC720536 2PCH33499CC712007 2PCG33493JC736327 2PCG33494GC735924 4RKG33493H9737404 2PCH33493HC713726 2PCG33496FC735776 2PCG33491DC735388 4RKG33498H9737317 2PCG33498LC736519 4RKG33494H9737394 2PCH33491HC713725 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 AMAZE VR INC. 8730 SUNSET BLVD, SUITE 290 WEST HOLLYWOOD, CA 90069 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCCS3491LC736511 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 AMAZING TOURS 2155 BROMLEY COMMON SOUTHAMPTON, PA 18966 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33496CC712014 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 AMERICA ASIA EXPRESS, INC 117 E. GARVEY AVENUE MONTEREY PARK, CA 91755 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33491DC712147 2PCH33492KC710226 2PCH33494GC713409 2PCH33494EC712418 2PCH33494JC713935 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 AMERICAN HOLIDAY INC. 6827 STARPASS COURT LAKE WORTH, FL 33463 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH3349XDC712227 2PCH33497DC712167 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 AMERICAN LEASE PLANS INC 310 BLUE BIRD DRIVE PO Box 506 GOODLETTSVILLE, TN 37070 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCCS3491NC736687 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 AMERICAN STAGE TOURS, LLC 1488 SOCCER COURT CONCORD, CA 0 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33493GC713420 2PCH33497KC710335 2PCH33495GC713421 2PCH33419JC713875 2PCH33417JC713874 2PCH33494KC710339 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 AMERICAN VACATION, INC. DBA LION TR 35 W. VALLEY BLVD., SUITE E ALHAMBRA, CA 91801 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33493AC711707 2PCH33493JC713988 2PCH33494EC712449 2PCH33495FC712963 2PCH33490FC712725 2PCH33491JC713990 2PCH33493FC712962 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 AMERICANOS USA, LLC 1985 N CENTRAL AVE BROWNSVILLE, TX 78521 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCG33491EC735747 2PCG33490EC735755 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 AMERICANOS USA, LLC 350 NORTH ST-PAUL , SUITE 1200 DALLAS, TX 75201 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCG33490EC735500 2PCG33497EC735509 2PCG33494EC735516 2PCG33496EC735520 2PCG33493EC735524 2PCG33492EC735501 2PCG33493EC735510 2PCG33496EC735517 2PCG33498EC735521 2PCG33495EC735525 2PCG33494EC735502 2PCG33495EC735511 2PCG33498EC735518 2PCG3349XEC735522 2PCG33495EC735508 2PCG33492EC735515 2PCG3349XEC735519 2PCG33491EC735523 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ANDERSON COACH AND TRAVEL ONE ANDERSON PLAZA GREENVILLE, PA 16125 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33491HC713773 2PCH33497KC710190 2PCH33492GC713179 2PCH33490HC713716 2PCH33490EC712545 2PCH33493KC720554 2PCH33490KC710189 2PCH33499KC720560 2PCH33497EC712543 2PCH33498HC713527 2PCH33497JC710124 2PCH33495CC711999 2PCH33499BC711860 2PCH33499HC713715 2PCH3349XHC713528 2PCH33497KC720556 2PCH33491CC711997 2PCH33498FC712732 2PCH33497HC713714 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ANDERSON COACH AND TRAVEL ONE ANDERSON PLAZA GREENVILLE, PA 16125 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33491HC713773 2PCH33497KC710190 2PCH33492GC713179 2PCH33490HC713716 2PCH33490EC712545 2PCH33493KC720554 2PCH33490KC710189 2PCH33499KC720560 2PCH33497EC712543 2PCH33498HC713527 2PCH33497JC710124 2PCH33495CC711999 2PCH33499BC711860 2PCH33499HC713715 2PCH3349XHC713528 2PCH33497KC720556 2PCH33491CC711997 2PCH33498FC712732 2PCH33497HC713714 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ANDERSON COACH AND TRAVEL ONE ANDERSON PLAZA GREENVILLE, PA 16125 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33491HC713773 2PCH33497KC710190 2PCH33492GC713179 2PCH33490HC713716 2PCH33490EC712545 2PCH33493KC720554 2PCH33490KC710189 2PCH33499KC720560 2PCH33497EC712543 2PCH33498HC713527 2PCH33497JC710124 2PCH33495CC711999 2PCH33499BC711860 2PCH33499HC713715 2PCH3349XHC713528 2PCH33497KC720556 2PCH33491CC711997 2PCH33498FC712732 2PCH33497HC713714 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ANDREW L. PARGH 4455 MILITARY TRAIL, SUITE 201 JUPITER, FL 33458 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCBS3493DC735373 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ANDREWS UNIVERSITY 4150 ADMINISTRATION DRIVE BERRIEN SPRINGS, MI 49104 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33499BC711695 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ANDY BRECHBUHLER 1424, SCALES ST SW CANTON, OH 44706 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3490DC712324 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ANGEL (MANNY) MALDONADO 110 NORMAN DRIVE LAREDO, TX 78045 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3490JC713999 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ANNETT TOURS OF TALLAHASSEE 130 MADRID DRIVE SEBRING, FL 33876 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33494KC720613 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ANNIE AND HALEIGH’S ADVENTURES,LLC 124 W PINE STREET MISSOULA, MT 59802 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3490BC711865 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ANTELOPE VALLEY AIRPORT EXPRESS INC 332 WEST AVENUE S, SUITE A PALMDALE, CA 93551 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33497EC712610 2PCH33493EC712605 2PCH33496GC713377 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 APEX COACH LLC 400 HAMILTON AVE BROOKLYN, NY 11231 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33498GC713039 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ARCEDIANO, INC 9315 THAXTON ROAD AUSTIN, TX 0 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33495GC713032 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ARI ENTERPRISES LTD. 656 NW 98 STREET MIAMI, FL 33150 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCBS3496CC735236 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ARON OLSON 25 CLARIA DR ROSELLE, IL 60172 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3498KC710351 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ARROW COACH LINES, INC. 2715 WEST 10TH STREET PO Box 251704 LITTLE ROCK, AR 72204 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33496FC712910 2PCH33497HC713681 2PCH33491JC710135 2PCH33494GC713376 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ARTHUR BERRY III 35A MOORINGS KEY LARGO, FL 33037 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCV33494HC713687 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 AS 350 LLC 124 W PINE STREET MISSOULA, MT 59802 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3497JC713921 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ASHRAF BOTROS DBA ASH LIMO 6912 SHALIMAR CT COLLEYVILLE, TX 76034 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33490HC713506 2PCH33498LC720809 2PCH33491LC720750 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ASTRO TRAVEL AND TOURS, INC. 4876 WOODLANE CIRCLE TALLAHASSEE, FL 32303 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33491LC720845 2PCH33497GC713131 2PCH33491LC720800 2PCH33490GC713133 2PCH33493LC720846 2PCH33498JC710018 2PCH33495GC713130 2PCH33490HC713618 2PCH33499KC710417 2PCH33495LC720847 2PCH33490KC710418 2PCH33499GC713132 2PCH33498HC713494 2PCH33491HC713496 2PCH33497LC720848 2PCH33495GC713256 2PCH33499GC713129 2PCH33499HC713617 2PCH33492GC713134 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ASTRO TRAVEL AND TOURS, INC. 4876 WOODLANE CIRCLE TALLAHASSEE, FL 32303 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33491LC720845 2PCH33497GC713131 2PCH33491LC720800 2PCH33490GC713133 2PCH33493LC720846 2PCH33498JC710018 2PCH33495GC713130 2PCH33490HC713618 2PCH33499KC710417 2PCH33495LC720847 2PCH33490KC710418 2PCH33499GC713132 2PCH33498HC713494 2PCH33491HC713496 2PCH33497LC720848 2PCH33495GC713256 2PCH33499GC713129 2PCH33499HC713617 2PCH33492GC713134 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ASTRO TRAVEL AND TOURS, INC. 4876 WOODLANE CIRCLE TALLAHASSEE, FL 32303 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33491LC720845 2PCH33497GC713131 2PCH33491LC720800 2PCH33490GC713133 2PCH33493LC720846 2PCH33498JC710018 2PCH33495GC713130 2PCH33490HC713618 2PCH33499KC710417 2PCH33495LC720847 2PCH33490KC710418 2PCH33499GC713132 2PCH33498HC713494 2PCH33491HC713496 2PCH33497LC720848 2PCH33495GC713256 2PCH33499GC713129 2PCH33499HC713617 2PCH33492GC713134 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ATLANTIC COAST CHARTERS, INC. 1344C W NURSERY ROAD LINTHICUM HEIGHTS, MD 21090 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33493DC712196 2PCH33498GC713090 2PCG33493LC736590 4RKG3349XM9737765 2PCH33493LC721012 2PCG33495LC736560 4RKG33498H9737396 4RKG3349XH9737397 2PCH33491LC721008 2PCG33497LC736561 2PCG33497LC736592 4RKG33491H9737398 4RKG33493H9737323 2PCG33499LC736562 4RKG33498M9737764 4RKG33491M9737766 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 AVALON TRANSPORTATION LLC 1000 CORPORATE POINT, SUITE 150 CULVER CITY, CA 90230 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33496DC712239 2PCH33495JC710090 2PCH33495LC721061 2PCH33498JC710049 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 B & R ENTERPRISES INC. 11 MUSIC CIRCLE SOUTH NASHVILLE, TN 37203 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCCS349XGC736058 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 B Box LLC 407 EAST KING STREET EAST HELENA, MT 59635 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCV33498JC710281 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 B.C.S. LEASING 7670 BRYAN ROAD GARNER, NC 27529 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3495GC713327 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 BACKROAD TRAVELS LLC 238 S PUTTING PARK DR FREDERICKSBURG, TX 78624 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCV33499HC713491 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 BANDAMS INC 2300 W. SAHARA AVE LAS VEGAS, NV 89104 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCCS3490GC736067 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 BARNES CHARTERS, INC. 3445 TELEGRAPH ROAD, SUITE 111 VENTURA, CA 93003 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33498EC712423 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 BARRY BLANTON 7031 TURTLE CREEK BLVD DALLAS, TX 75205 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3493FC712904 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 BARRY MCMAHAN 14083 TEEL RD. MONTGOMERY, TX 77356 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3494FC712832 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 BARTOLO REYES / LETICIA AGUIRRE 10650 LONGFORT ST. SYLMAR, CA 91342 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33490BC711780 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 BASIL S KINSON INC. 123 WEST MAIN STREET MERRIMAC, MA 1860 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33495LC720864 2PCH33494LC720869 2PCH33494LC720872 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 BASIL S. KINSON, INC. 123 WEST MAIN STREET MERRIMAC, MA 1860 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33493EC712409 2PCH33494CC711945 2PCH33491DC712245 2PCH33496CC711946 2PCH3349XDC712244 2PCH3349XEC712682 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 BAUER’S EQUIPMENT LEASING LLC 50 PIER – SHED C SAN FRANCISCO, CA 94158 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33492HC713510 2PCH33497HC713504 2PCH33497HC713664 2PCH33493HC713659 2PCH33496HC713509 2PCH33495HC713498 2PCH33499HC713665 2PCH3349XHC713660 2PCH33494HC713508 2PCH33493HC713497 2PCH33491HC713661 2PCH33499HC713505 2PCH33492HC713667 2PCH33490HC713666 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 BEAT THE STREET USA INC. 424 Church Street Suite 2000 Nashville, TN 37219 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCCS3494LC736552 2PCCS3492LC736551 2PCCS3490LC736550 2PCCS3498LC736604 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 BEAVER VALLEY CONSTRUCTION, LLC 2242 BEAVER VALLEY RD FAIRBORN, OH 45324 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3499LC721019 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 BECAUSE WE CAN, LLC 200 IRVINE FLATS #152 POLSON, MT 59860 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3496LC720961 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 BENSON CHRYSLER JEEP DODGE RAM 400 WADE HAMPTON BLVD GREER, SC 29650 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCV33495JC710089 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 BENTLEY W. WARREN P. O. BOX 6 HAMILTON, MT 59840 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3497GC713149 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 BENTON TOUR & TRAVEL, INC. 2523 MYRA LANE LINCOLNTON, NC 28092 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33410EC712586 2PCH33491HC713577 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 BERNIE M. VUJICIC 57945 SOUTH VALLEY LANE LA QUINTA, CA 92253 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCBS3490JC736301 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 BEST LIMOUSINES TRANSPORTATION dba 7472 WARNER AVE HUNTINGTON BEACH, CA 92647 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33493HC713533 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 BEST TRAILS AND TRAVEL CORP. 5 SIGOURNEY ST. – 2ND FLOOR BROOKLYN, NY 11231 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33492FC712967 2PCH33499KC710515 2PCH33490KC710516 2PCH33499HC713648 2PCH33495JC710073 2PCH33496HC713641 2PCH33490LC720951 2PCH33498PC721271 2PCH33494FC712968 2PCH33498GC713137 2PCH33492KC710517 2PCH3349XJC710070 2PCH33497JC710074 2PCH33499JC710075 2PCH33498LC720955 2PCH3349XPC721272 2PCH33491KC720522 2PCH33496GC713136 2PCH33493JC710069 2PCH33493JC710072 2PCH3349XHC713643 2PCH33495NC721239 2PCH33494LC721083 2PCH33494HC713704 2PCH33497KC710514 2PCH3349XKC720521 2PCH33494HC713640 2PCH33497HC713647 2PCH33498HC713642 2PCH33493NC721238 2PCH33492LC721082 2PCH33492HC713703 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 BETHANY BAPTIST CHURCH 2603 BROOKDALE DRIVE BROOKLYN PARK, MN 55444 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33492LC720837 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 BIDDEFORD SACOOOB TRANSIT COMMITTEE 13 POMERLEAU STREET BIDDEFORD, ME 4005 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 4RKG33493M9737753 4RKG33491M9737752 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 BIEBER TIME, LLC 725 S.W. HIGGINS AVENUE STE C MISSOULA, MT 59803 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCV33494LC720826 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 BIEBER TRANSPORTATIONS GROUP 320 FAIR STREET KUTZTOWN, PA 19530 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33492GC713070 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 BIG LEAGUE TRAVEL LLC 3112 BRITTANY TERRACE PENSACOLA, FL 32504 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCV33493LC721093 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 BIG RED BULLET 120 WEST STATE ST FL 4ST1 ITHACA, NY 14850 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33497JC713900 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 BIG SKY PROSPECTOR, LLC PO Box 7967 MISSOULA, MT 59807 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3490DC712274 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 BILL & BETSY MACCAULEY 4333 STEEKVIKLE RD ATGLEN, PA 19310 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3499GC713248 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 BILL & JEAN BART 16426 E SAQUARO BLVD FOUNTAIN HILLS, AZ 85268 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3498FC712980 2PCVS3496KC710347 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 BILL EINHELLIG 30906 SUNEAGLE DRIVE MOUNT DORA, FL 32757 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCBS3492KC736365 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 BIRNIE BUS TOURS, INC. 2245 DWYER UTICA, NY 13501 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 4RKG33495H9737338 4RKG33493H9737337 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 BLACK TIE TRANSPORTATION BUS 3050 RIDGEWOOD RD WINSTON SALEM, NC 27107 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33492JC710063 2PCH3349XBC711723 4RKG33490H9737375 2PCH33492KC710484 2PCH33491GC713173 2PCH33490JC710062 2PCH33494KC710468 2PCH33490KC710466 2PCH33496KC710469 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 BLACK TIE TRANSPORTATION LLC 7080 COMMERCE DRIVE PLEASANTON, CA 94588 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33491KC710234 2PCH33499JC710061 2PCH33498KC710232 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 BLACKPEARL LLL 800 MARKET ST STE 602 CHATTANOOGA, TN 37402 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3492HC713495 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 BLAINE & MICHELE FALZON 1631 WESTFIELD FRIENDSWOOD, TX 77546 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3491HC713861 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 BLUE CONNECTION LA CORPORATION 17520 CASTLETON AVE, SUITE 212B CITY OF INDUSTRY, CA 91748 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33499GC713311 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 BLUE DIAMOND TRANSPORTATION INC. 6512 CHAPPEL HILL RD RALEIGH, NC 27607 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33499JC713901 2PCH33497GC713128 2PCH33494JC710064 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 BLUE GRASS TOURS INC. 817, ENTREPRISE DRIVE LEXINGTON, KY 40510 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33496FC712812 2PCH33498FC712813 2PCH33491LC720912 2PCH3349XLC720889 2PCH33494LC720919 2PCG33491GC735928 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 BLUE GRASS TOURS, LLC 225 CHARLES A LITTLE DRIVE LAWRENCEBURG, IN 47025 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 4RKG33491H9737403 2PCH33498LC720938 2PCH3349XLC720939 2PCH33496LC720937 2PCH33499LC720754 2PCH33492KC710470 2PCH33497LC720753 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 BLUE SKY & ASSOCIATES 18247 PENNINGTON ROAD NOBLESVILLE, IN 46060 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3491JC713879 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 BLUE SKY BUS TOURS INC 33 ARIZONA AVENUE SYOSSET, NY 11791 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33499BC711731 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 BMH BROKERAGE LLC 10367 RANDLEMAN ROAD RANDLEMAN, NC 27317 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33494LC721004 2PCH33496HC713686 2PCH33490LC720996 2PCH33492KC720576 2PCH33496CC712000 2PCH33490LC721002 2PCH33494HC713685 2PCH33495JC710171 2PCH33490DC712320 2PCH33497LC721000 2PCH33499KC720574 2PCH33493JC710170 2PCH3349XHC713688 2PCH33494LC720998 2PCH33492HC713684 2PCH33497JC710169 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 BMM HOLDINGS LLC PO Box 7967 MISSOULA, MT 59807 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3498FC712929 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 BNB TRAVEL EXPERIENCES, LLC 436 ADDISON SQUARE KALISPELL, MT 59901 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3498KC720555 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 BOB CASSATA 648 PILOT RD NORTH PALM BEACH, FL 33408 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3495KC710369 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 BOB SNELL 190 SHORE VIEW LOOP JESSIEVILLE, AR 71949 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCBS3493FC735859 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 BOBBY & ELISE RITTER 183 CANDELARA DR. CARTHAGE, TX 75633 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCBS3497DC735442 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 BOBBY J. DAVIDSON 4906 HOLLOWVINE LANE KATY, TX 77494 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3495JC713903 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 BOMGAARS TRANSPORTATION 307 WEST ANCHOR DRIVE SUITE 207 NORTH SIOUX CITY, SD 57049 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCV33492JC710227 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 BOSTON EXPRESS BUS, INC. 2 JACKS BRIDGE ROAD LONDONDERRY, NH 3053 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 4RKG3349XK9737553 4RKG33490J9737432 4RKG33490H9737392 4RKG33490L9737711 4RKG33492L9737709 4RKG33493K9737555 4RKG33496J9737435 4RKG33499J9737431 4RKG33494L9737713 4RKG33498K9737552 4RKG33490L9737708 4RKG33491K9737554 4RKG33494J9737434 4RKG33496L9737714 4RKG33492L9737712 4RKG33499L9737710 4RKG33499L9737707 4RKG33492J9737433 4RKG33492H9737393 4RKG33497J9737430 4RKG33496K9737551 4RKG33494K9737550 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 BOSTON ROAD SERVICE & CHARTER CORP. 571 ELM ST UNIT C BRIDGEWATER, MA 2324 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH3349XBC711821 2PCH33493BC711823 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 BRAD & ASHLI BUXTON 1914 E. 9400 SOUTH #212 SANDY, UT 84093 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3494LC721106 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 BRAD HORSTMANN 119 S LONGFELLOW LANE MOORESVILLE, NC 28117 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3497FC712792 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 BRADY & PATRICIA COMO 111 INNISBROOK DR. BROUSSARD, LA 0 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3499FC712728 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 BRC COACH & TRANSIT DBA COLLISION 6857 SPEEDWAY BLVD P101 LAS VEGAS, NV 89115 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33498GC713283 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 BRECHBUHLER SCALES, INC. 1424 SCALE STREET S.W. CANTON, OH 44706 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3497JC713885 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 BREEZE COACH LEASING 212 CHARLES RALPH DRIVE SPRINGFIELD, TN 37172 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCCS3494FC735812 2PCCS3497FC735898 2PCCS3496GC735957 2PCCS3492FC735906 2PCCS3499LC736529 2PCCS3498FC735876 2PCCS3497EC735592 2PCCS3496GC736008 2PCYS3492DC735374 2PCCS3493EC735623 2PCV33497EC712576 2PCCS3493LC736509 2PCYS3497CC735286 2PCVS3497EC712533 2PCCS3498FC735764 2PCCS3499FC735871 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 BRENT RAILSBACK 805 SILVERTON STREET SOUTHLAKE, TX 76092 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCBS3496DC735349 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 BRIAN ADDOTTA 2198 W MISTY RIVER DR NIXA, MO 65714 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3494BC711805 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 BRIAN C. CRAIG 309 SOUTH WYNDEMERE LAKES DR MOORE, OK 73160 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCC33499GC735982 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 BRIAN K LLOYD 9551 KENNEDY HM RD MEADVILLE, PA 16335 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3494EC712473 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 BRIAN KAGEBEIN 802 HARRISON LANE JOHNSBURG, IL 60051 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3493EC712626 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 BRINGING MUSIC TO AMERICA DBA BMTA 6836 BEE CAVE ROAD BUILDING 3 SUITE AUSTIN, TX 78746 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS349XKC720573 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 BROADWAY ELITE TOURS INC. 71 RIVER RD CHATHAM, NJ 0 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCG33498GC736039 2PCG33498HC736110 2PCG33490GC736049 2PCG33494GC736054 2PCG33494HC736105 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 BROWN COACH, INC. 50 VENNER RD AMSTERDAM, NY 12010 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33497EC712512 2PCH33492KC710193 2PCH33491GC713397 2PCH33499EC712687 2PCH33490KC710192 2PCH3349XCC711965 2PCH33498DC712162 2PCH33495LC721092 2PCH33492LC720739 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 BRYAN & BRANDI PECK 5301 CHANDLER BEND DR JACKSONVILLE, FL 32224 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCV33490LC721052 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 BRYCE VEON 4583 WHIPPOORWILL DR HERMITAGE, PA 16148 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3499GC713038 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 BTM COACHES INC. 1445 COX RD COCOA, FL 32926 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33492LC720885 2PCH33499LC720883 2PCH33496LC720887 2PCH33490LC720884 2PCH33495LC720878 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 BUCKEYE CHARTER SERVICES 1235 E HANTHORN ROAD LIMA, OH 45804 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33497KC710481 2PCH3349XFC712862 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 BUCO TRANSPORTATION INC. 258 GROVE CITY ROAD PO Box 340 SLIPPERY ROCK, PA 16057 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33496FC712938 2PCH33495NC721208 2PCH33491KC720584 2PCH33492LC721017 2PCH33492MC721133 2PCH33499MC721131 2PCH3349XLC720990 2PCH33497NC721257 2PCH33494LC720810 2PCH33496LC720890 2PCH33490MC721129 2PCH33490MC721132 2PCH33492JC713948 2PCH33490NC721259 2PCH3349XKC720583 2PCH33490LC721050 2PCH33495KC710379 2PCH33496JC710146 2PCH33493NC721210 2PCH33496EC712629 2PCH33498CC712029 2PCH33491KC710380 2PCH33494KC720675 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 BUCO TRANSPORTATION INC. DBA 258 GROVE CITY ROAD PO Box 340 SLIPPERY ROCK, PA 16057 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33492EC712627 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 BUREAU OF ALCOHOL TOBACCO & 99 NEW YORK ANE NE WASHINGTON, DC 20226 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3498CC712036 2PCVS3497CC712058 2PCVS3490CC712015 2PCVS3492CC712033 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 BUREAU OF ATF, TAMPA FIELD DIVISION 925 SOUTH US HIGHWAY 301 TAMPA, FL 33619 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS349XBC711906 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 BURKE INTERNATIONAL TOURS, INC. PO Box 890 NEWTON, NC 0 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH3349XFC712733 2PCH33499GC713082 2PCH33496EC712498 2PCH3349XDC712261 2PCH33491KC710475 2PCH33496HC713512 2PCH33494BC711801 2PCH3349XEC712553 2PCH33492EC712496 2PCH33492GC713084 2PCH33490LC720819 2PCH33494HC713511 2PCH33495FC712736 2PCH3349XJC713955 2PCH33496JC713953 2PCH33493DC712263 2PCH33495LC720816 2PCH33498CC712001 2PCH33498LC720969 2PCH33498JC713954 2PCH33491DC712262 2PCH33493KC710476 2PCH3349XHC713514 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 BURLINGTON STAGE LINES LTD 906 BROADWAY PO Box 531 WEST BURLINGTON, IA 52655 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33497JC713945 4RKG33490L9737742 4RKG33497K9737557 2PCH33494EC712550 4RKG33498J9737436 4RKG33492L9737743 2PCH3349XHC713481 2PCG33498BC735045 2PCH33495FC712834 4RKG3349XJ9737437 2PCH33494GC713099 2PCH33497CC711955 4RKG33495K9737556 2PCH33495BC711788 4RKG33490K9737609 2PCH33494JC713949 4RKG33497H9737325 4RKG33499H9737326 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 BURLINGTON TRAILWAYS 906 BROADWAY ST PO Box 531 WEST BURLINGTON, IA 52655 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCG33493DC735375 2PCG33495DC735376 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 BUS SUPPLY CHARTERS, INC. PO Box 1389 MCCOMB, MS 39649 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH3349XEC712519 2PCH33492FC712712 2PCH33497KC720590 2PCH33497FC712706 2PCH33496GC713055 2PCH33491EC712604 2PCH33498EC712521 2PCH33498GC713056 2PCH33490FC712708 2PCH33497KC720587 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 BUS SUPPLY CHARTERS, INC. PO Box 1389 MCCOMB, MS 39649 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH3349XEC712519 2PCH33492FC712712 2PCH33497KC720590 2PCH33497FC712706 2PCH33496GC713055 2PCH33491EC712604 2PCH33498EC712521 2PCH33498GC713056 2PCH33490FC712708 2PCH33497KC720587 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 BUSCO INC. DBA ARROW STAGE LINES 4220 S. 52ND STREET OMAHA, NE 68117 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33490CC711893 2PCH33498NC721221 2PCH33490HC713702 2PCH33495DC712118 2PCH33490LC720786 2PCH33497KC720606 2PCH33498GC713087 4RKG3349XJ9737499 2PCH33499NC721227 4RKG33492J9737500 2PCH3349XDC712115 2PCH33499LC720785 2PCH33498CC711978 2PCH33494GC713085 2PCH33497CC711891 2PCH33497NC721226 2PCH33490EC712643 2PCH33494LC720788 2PCH33495LC720783 2PCH33491GC713089 2PCH3349XGC713091 2PCH33496HC713705 2PCH33497EC712641 2PCH33492LC720787 2PCH33495KC720605 2PCCS3498KC736360 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 BUSCO INC. DBA ARROW STAGE LINES 4220 S. 52ND STREET OMAHA, NE 68117 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33490CC711893 2PCH33498NC721221 2PCH33490HC713702 2PCH33495DC712118 2PCH33490LC720786 2PCH33497KC720606 2PCH33498GC713087 4RKG3349XJ9737499 2PCH33499NC721227 4RKG33492J9737500 2PCH3349XDC712115 2PCH33499LC720785 2PCH33498CC711978 2PCH33494GC713085 2PCH33497CC711891 2PCH33497NC721226 2PCH33490EC712643 2PCH33494LC720788 2PCH33495LC720783 2PCH33491GC713089 2PCH3349XGC713091 2PCH33496HC713705 2PCH33497EC712641 2PCH33492LC720787 2PCH33495KC720605 2PCCS3498KC736360 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 BUSCO INC. DBA ARROW STAGE LINES 4220 S. 52ND STREET OMAHA, NE 68117 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33490CC711893 2PCH33498NC721221 2PCH33490HC713702 2PCH33495DC712118 2PCH33490LC720786 2PCH33497KC720606 2PCH33498GC713087 4RKG3349XJ9737499 2PCH33499NC721227 4RKG33492J9737500 2PCH3349XDC712115 2PCH33499LC720785 2PCH33498CC711978 2PCH33494GC713085 2PCH33497CC711891 2PCH33497NC721226 2PCH33490EC712643 2PCH33494LC720788 2PCH33495LC720783 2PCH33491GC713089 2PCH3349XGC713091 2PCH33496HC713705 2PCH33497EC712641 2PCH33492LC720787 2PCH33495KC720605 2PCCS3498KC736360 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 BUSTER QUIRK 301 VETERANS BLVD DENHAM SPRINGS, LA 70726 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3499KC710441 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 BUTLER MOTOR TRANSIT, INC. 210 SOUTH MONROE ST. BUTLER, PA 16001 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33491CC712034 2PCH33493CC712035 2PCH33497CC712037 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 C & J EXPRESS 222 E HUNTINGTON DR #105 MONROVIA, CA 91016 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33492DC712206 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 C & R LEASING, INC 3150 FLORIDA COACH DRIVE KISSIMMEE, FL 34741 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCCS3499GC736052 2PCYS3497BC735089 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 C&R DIRECTIONAL BORING INC 375 WILLIAMS RD STATE COLLEGE, PA 16803 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3491CC712122 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 C.H. DESTINATION, INC. DBA 3525 W. HACIENDA AVE LAS VEGAS, NV 89118 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH3349XGC713141 2PCH33494DC712272 2PCG33493KC736362 2PCG33499JC736218 2PCH33495CC712019 2PCG33491KC736358 2PCH3349XKC710359 2PCH33494EC712581 2PCH3349XLC721086 2PCG33497KC736364 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 C.H. DESTINATION, INC. DBA 3525 W. HACIENDA AVE LAS VEGAS, NV 89118 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH3349XGC713141 2PCH33494DC712272 2PCG33493KC736362 2PCG33499JC736218 2PCH33495CC712019 2PCG33491KC736358 2PCH3349XKC710359 2PCH33494EC712581 2PCH3349XLC721086 2PCG33497KC736364 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 CALIFORNIA BUS & TRUCK SERVICE, INC 2239 N BLACK CANYON HWY PHOENIX, AZ 85009 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33495EC712430 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 CALIFORNIA BUSES EXPRESS INC. 151 CALLAN AVENUE, SUITE 305 SAN LEANDRO, CA 94577 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33493KC710350 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 CALIFORNIA EXCURSIONS 1132 W. FLORENCE AVENUE INGLEWOOD, CA 90301 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33494EC712466 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 CALIFORNIA SIGHT SEERS INC. 7614 PACIFIC BLVD HUNTINGTON PARK, CA 90255 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33495KC720670 2PCH33499EC712446 2PCH33497KC720668 2PCH33490GC713066 2PCH33497GC713064 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 CALLAWAY MONTANA, LLC PO Box 79767 MISSOULA, MT 59807 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCV33499GC713165 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 CAMELOT CHARTERS PO Box 391 PELL CITY, AL 35125 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33490LC720982 2PCH33498LC720745 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 CAMPO VERDE INVESTMENTS, INC. PO Box 24333 OAKLAND, CA 94623 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCBS3495HC736093 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 CANE RIVER EXPLORERS LLC 321 STARLIGHT PT. RD NATCHITOCHES, LA 71457 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCV33499FC712919 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 CAPITAL MOTOR LINES INC. PO Box 1427 MONTGOMERY, AL 36104 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 4RKG33490H9737327 4RKG33492H9737328 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 CAPITOL BUS LINES, INC. 2926 LEAPHART ROAD WEST COLUMBIA, SC 29169 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCG33491EC735585 2PCG33495GC736015 2PCG33492HC736197 4RKG33494H9737363 2PCH33417BC711768 2PCG33493LC736539 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 CARDINAL BUSES LLC 202 E WINSLOW STREET MIDDLEBURY, IN 46540 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33490CC712042 2PCH33492HC713717 2PCH33494CC712044 2PCH33492LC721020 2PCH33494FC712923 2PCH33496FC712924 2PCH33494LC721021 2PCH3349XGC713270 2PCH33497HC713566 2PCH33494HC713718 2PCH33491GC713271 2PCH33490BC711858 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 CARDINAL TRANSPORTATION LTD. 700 Harrison Drive COLUMBUS, OH 43204 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33496AC711636 4RKG33497H9737339 4RKG33491H9737336 2PCH33494FC712842 2PCH33492EC712482 2PCH33490LC720979 2PCH33492DC712125 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 CARL PAGE DBA PAGE INTERWORKS 923 MAIN ST. NORTH WILKESBORO, NC 28659 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3496FC712895 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 CARL R. BIEBER, INC. PO Box 180 KUTZTOWN, PA 19530 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33498GC713073 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 CAROLINA CHARTERS OF VALE, INC. 3983 WYANT ROAD VALE, NC 28168 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33490EC712464 2PCH33491HC713644 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 CARRERAS TOURS LLC 6741 JOY COURT CHINO, CA 91710 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33494NC721183 2PCH33495KC720636 2PCH33495JC713989 2PCH3349XHC713710 2PCH33492HC713586 2PCH33497KC710416 2PCH33496GC713119 2PCH33491LC720909 2PCH33413KC710309 2PCH33492GC713117 2PCH33494KC720546 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 CARSKADDON ENTERPRISES, INC. 2870 RAMBLER LANE MERCED, CA 95348 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33491HC713613 2PCH33491FC712975 2PCH33494BC711748 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 CASEY DONAHEW BAND INC PO Box 1178 ALEDO, TX 76008 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCYS3498DC735380 2PCCS349XHC736160 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 CAWB TRAVEL INC. DBA GM COACH 21023 BROOKLINE DRIVE WALNUT, CA 91789 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33493BC711868 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 CBE TOURING LLC STE4825 133 PEACHTREE STREET NE ATLANTA, GA 30303 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3493DC712155 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 CELEBRITY COACHES 106 CELEBRITY DRIVE TUPELO, MS 38804 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3493BC711889 2PCYS3499DC735436 2PCCS3496GC735988 2PCBS3495JC736262 2PCBS3498FC735808 2PCCS3492HC736184 2PCVS349XFC712950 2PCVS3495LC720997 2PCCS3494GC735939 2PCCS3491FC735752 2PCBS3497GC736045 2PCCS349XHC736109 2PCCS3492EC735533 2PCCS3493LC736641 2PCCS3490KC736465 2PCBS3490NC736708 2PCCS3490EC735708 2PCCS3496KC736406 2PCCS3495GC736078 2PCCS3496HC736138 2PCCS3492EC735614 2PCCS3497LC736559 2PCBS3498LC736565 2PCCS349XMC736668 2PCYS3490DC735440 2PCBS3499KC736377 2PCCS3499JC736270 2PCCS3498FC735912 2PCYS3495CC735285 2PCCS3490LC736533 2PCCS349XLC736510 2PCCS3497MC736675 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 CELEBRITY RV, LLC 302 N. LAST CHANCE GULCH#403 HELENA, MT 59601 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3491DC712218 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 CERTIFIED TRANSPORTATION SERVICES, 628 WASHINGTON AVENUE SANTA ANA, CA 92701 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33493GC713112 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 CHAMPION COACH INC. 145 BEN HAMBY LANE GREENVILLE, SC 29615 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33497FC712849 2PCH33492DC712285 2PCH33493FC712850 2PCH33495HC713646 2PCH33490EC712562 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 CHARIOTS OF HIRE, INC. 1204 TOPSIDE ROAD LOUISVILLE, TN 37777 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCG33499GC736079 2PCH33490DC712124 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 CHARIOTS OF HIRE, INC. 1204 TOPSIDE ROAD LOUISVILLE, TN 37777 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCG33499GC736079 2PCH33490DC712124 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 CHARIOTS OF HIRE, INC. 1204 TOPSIDE ROAD LOUISVILLE, TN 37777 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCG33499GC736079 2PCH33490DC712124 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 CHARIOTS OF HIRE, INC. 711 N. HALL OF FAME DRIVE KNOXVILLE, TN 37917 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCV33491DC712233 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 CHARLES ALLRED 998 S CLACK ABILENE, TX 0 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3494HC713675 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 CHARLES SURACK 5809 LEESBURG RD FORT WAYNE, IN 46818 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3494LC720974 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 CHARLY DIXON 471 FM 181 SEMINOLE, TX 79360 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCBS3491FC735892 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 CHASE ELLIOTT PO Box 1948 DAWSONVILLE, GA 30534 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCV33496HC713867 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 CHEESEMAN COACHES, INC. 712 COCHRAN AVENUE MILLEDGEVILLE, IL 61051 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33495DC712362 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 CHICAGO CLASSIC COACH LLC 401 E. PROSPECT AVE. SUITE 113 MOUNT PROSPECT, IL 60056 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33495BC711760 2PCH33497BC711761 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 CHICKASAW NATION 220 EAST 2ND STREET ADA, OK 74820 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCG33499HC736164 2PCG33499KC736429 2PCH33491AC711706 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 CHINESE HOST, INC. 3525 W. HACIENDA AVENUE LAS VEGAS, NV 0 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33493GC713031 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 CHRIS BLACKBURN 1273 JENKINS ROAD ALEDO, TX 76008 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCBS3497GC735977 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 CHRISTOPHER T. O’GRADY 62 QUAIL ROCK PLACE THE WOODLANDS, TX 77381 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3493CC711957 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 CLARENCE WORLEY 15821 VENTURA BOULEVARD #270 ENCINO, CA 91436 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS349XCC711910 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 CLASSIC ELEGANCE COACHES LLC 321 INTERLACHEN CT HORIZON CITY, TX 79928 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33496CC712028 2PCH33495JC710039 2PCH33491FC712944 2PCH3349XGC713186 2PCH33494JC710081 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 CLEAN MANAGMENT ENVIRONMENTAL 690 ORCHARD ROAD YEMASSEE, SC 29945 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3493HC713747 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 CLINE TOURS, INC. PO Box 1498 RIDGELAND, MS 0 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33499HC713522 2PCH33490HC713523 2PCH33499JC710058 2PCH33497JC710060 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 CLINT BOWYER 6221 RAMADA DR CLEMMONS, NC 27012 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3493LC720741 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 COACH EXPRESS MA INC 72 RODMAN ST QUINCY, MA 2169 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33492LC720904 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 COACH EXPRESS MA INC. 72 RODMAN STREET QUINCY, MA 2169 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33490LC720920 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 COACH HC LLC 804 MADISON INDUSTRIAL BLVD MADISON, TN 37115 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCCS3490FC735760 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 COACH LLC DBA AMADAS COACH CORP 1007 OBICI INDUSTRIAL BLVD SUFFOLK, VA 23434 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCBS3492NC736709 2PCVS3497MC721148 2PCH33491FC712751 2PCVS3491JC713915 2PCVS3491MC721159 2PCH33495FC712753 2PCBS3496NC736700 2PCVS3490NC721185 2PCVS3496MC721142 2PCVS3496NC721241 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 COACH LLC DBA AMADAS COACH CORP 1007 OBICI INDUSTRIAL BLVD SUFFOLK, VA 23434 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCBS3492NC736709 2PCVS3497MC721148 2PCH33491FC712751 2PCVS3491JC713915 2PCVS3491MC721159 2PCH33495FC712753 2PCBS3496NC736700 2PCVS3490NC721185 2PCVS3496MC721142 2PCVS3496NC721241 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 COACH MAX CORP DBA 500 N FORD BLVD LOS ANGELES, CA 90022 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33497HC713454 2PCH33491HC713451 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 COACH QUARTERS ENTERTAINMENT 1039 LOUISVILLE HWY GOODLETTSVILLE, TN 37072 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCCS3493KC736475 2PCY33493DC735445 2PCCS349XFC735863 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 COACH RIDE, LLC DBA ACR COACH 547, MAYHEW ROAD PO Box 1882 STARKVILLE, MS 39759 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33493FC712928 2PCH33491DC712388 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 COACH RIDE, LLC DBA ACR COACH 547, MAYHEW ROAD PO Box 1882 STARKVILLE, MS 39759 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33493FC712928 2PCH33491DC712388 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 COACH WEST EXPRESS, INC. DBA 5926 TEMPLE CITY BLVD UNIT #C TEMPLE CITY, CA 91780 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33492HC713765 2PCH33495EC712623 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 COLLIER WIESE & DAWN MERRITT 79282 56TH STREET DECATUR, MI 49045 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCBS3492DC735297 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 COLONIAL TRAILWAYS 2521 HALLS MILL ROAD MOBILE, AL 36606 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 4RKG33494H9737329 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 COLORADO TOUR LINE, LLC DBA GRAY LI 2375 JANITEL ROAD IVYWILD, CO 80906 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33493GC713403 4RKG33497H9737373 4RKG33495H9737372 4RKG33493H9737371 2PCH33495GC713404 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 CONCORD COACH LINES, INC. 7 LANGDON STREET CONCORD, NH 3301 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCG3349XCC735291 2PCG33497AC729994 2PCG33495GC735916 2PCG33497EC735588 2PCG33494EC735662 2PCG33491FC735815 2PCG33491AC729991 2PCG33492DC735383 2PCG33492GC736053 4RKG33499H9737424 2PCG3349XHC736092 2PCG33499GC736065 2PCG33499JC736302 2PCG33490CC735171 2PCG3349XKC736455 4RKG33495J9737510 4RKG33499J9737509 2PCG33492FC735872 2PCG33498EC735664 4RKG33495J9737507 2PCG33490DC735382 2PCG33494GC736071 4RKG33491H9737417 4RKG33495H9737419 4RKG33492H9737426 2PCG33491LC736524 2PCG33493FC735797 2PCG3349XDC735390 2PCG33497LC736527 2PCG3349XDC735387 2PCG33495AC729993 2PCG33493DC735392 4RKG33496K9737601 2PCG33496HC736140 4RKG33493H9737418 4RKG33491H9737420 4RKG33495H9737422 2PCG33499AC729995 2PCG33490GC735919 2PCG33496FC735874 2PCG33494FC735873 4RKG33497J9737508 2PCG33491DC735391 4RKG33494K9737600 2PCG33494GC736068 4RKG33490H9737425 4RKG33497H9737423 2PCG33496GC736072 4RKG33493H9737421 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 CONTINENTAL BUSLINES 8805 NORTH ARKANSAS ST HOUSTON, TX 0 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33495KC710317 2PCH33496JC710034 2PCH33492JC710032 2PCH33497HC713549 2PCH33494JC710033 2PCH33498KC710425 2PCH33494HC713752 2PCH33490LC720870 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 COOKIES CREATIVE CONSULTING 1421 GROVE STREET HEALDSBURG, CA 95448 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCCS3497KC736401 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 CO-OP MUSIC, LLC 16000 VENTURA BLVD STE 600 ENCINO, CA 91436 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCBS3492CC735265 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 CORPORATE COACH CHARTER & TOURS, IN PO Box 88688 LOS ANGELES, CA 90009 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33493LC720894 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 CORPORATE SOLUTIONS, INC. PO Box 157 CHANDLER, AZ 85224 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCV33499CC711880 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 CRAIG A. SIMRELL & MARK GREGANTI PO Box 770780 MEMPHIS, TN 0 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3491EC712656 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 CRAIG STURKEN 117 BUENA VISTA CT. ISLAMORADA, FL 33036 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3497CC711928 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 CROSS COUNTRY COACH 6422 MIDDLE RIDGE ROAD NEWPORT, PA 17074 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33499GC713387 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 CRUSIN’OZ, LLC 2425 WEST PIONEER PARKWAY #100 ARLINGTON, TX 76013 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCV33491FC712915 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 CTI TRANSPORTATION LLC PO Box 1449 BELLAIRE, TX 0 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH3349XGC713415 2PCH33498GC713414 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 CTOUR CHARTER, LLC 222 E HUNTINGTON DR #105 MONROVIA, CA 91016 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33497JC710138 2PCH33493JC710136 2PCH3349XJC710134 2PCH33490DC712169 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 CURT CARLSON 6315 SOUTH WESTWIND ROAD LAS VEGAS, NV 89118 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3496LC720796 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 CURTIS R. BRALY 17934 WICHITA RIVER WAY CYPRESS, TX 77433 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCV33496CC712047 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 CUTBANK PUBLIC SCHOOLS 101, 3RD AVENUE, S.E. CUT BANK, MT 59427 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33413DC712189 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 CW2021, LLC PO Box 306 TOLEDO, IL 62468 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCCS3494NC736697 2PCCS3495LC736589 2PCCS3492LC736615 2PCCS3499LC736613 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 CYGNUS PRODUCTIONS INC 1880 CENTURY PARK EAST STE 1600 LOS ANGELES, CA 90067 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCBS3490FC735818 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 D & B TRUCKS & EQUIPMENT, LLC 1401 BURKESVILLE ROAD GLASGOW, KY 42141 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCBS3490LC736575 2PCVS3499LC720940 2PCBS3494LC736580 2PCVS3498LC720931 2PCVS3494HC713465 2PCBS3493JC736289 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 D & S CLASSIC COACH RENTALS, INC. 23910 NORTH 19TH AVENUE STE 60 PHOENIX, AZ 85085 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCCS3496JC736243 2PCCS3496HC736124 2PCCS3495FC735785 2PCYS3497DC735452 2PCCS349XGC736061 2PCCS3490HC736202 2PCCS3494GC735987 2PCCS3497LC736545 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 D. NEWMAN ENTERPRISE, LLC 2410 FLEET STREET MISSOULA, MT 59808 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCBS349XMC736648 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 DAHLIA GROUP, INC. 127-27 34TH AVENUE FLUSHING, NY 11368 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33498EC712454 2PCH33492EC712451 2PCH33490HC713540 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 DAKOTA COACH INC. 3503 SMALL WORLD DRIVE HAINES CITY, FL 33844 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33491KC710413 2PCH33498KC720548 2PCH33496KC710195 2PCH33493GC713157 2PCH33494GC713135 2PCH33495EC712525 2PCH33493HC713550 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 DALE & VICKIE DEBURGER 7989 E COUNTY RD 50 N SEYMOUR, IN 47274 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3498EC712492 2PCVS3491HC713567 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 DALLAS COWBOYS FOOTBALL CLUB, LTD ONE COWBOYS WAY FRISCO, TX 75034 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCYS3496BC735018 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 DAN & LORRI CHERESH 13055 RILEY ST HOLLAND, MI 49424 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3498BC711886 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 DAN AND GWENDOLYN RAMBO 300 town and country boulevard suit FRISCO, TX 75034 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3495JC710113 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 DAN DIPERT COACHES, INC. 7301 WEST PIONEER PARKWAY ARLINGTON, TX 0 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33493JC710122 2PCH33493DC712232 2PCH33491JC710121 2PCH33494CC711900 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 DANIELS TOURS 8311 BRIAR CREEK PKWY, SUITE 105-79 RALEIGH, NC 27613 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33490BC711777 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 DANIEL’S TOURS 8311 BRIER CREEK PARKWAY RALEIGH, NC 27617 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33495DC712376 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 DANNY & LORI GREEN 1561 MATLOCK ROAD MANSFIELD, TX 76063 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS349XKC710383 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 DANNY HUSTON 616 JACKSON STREET PARKER CITY, IN 47368 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS349XFC712768 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 DARRELL & MARGARET LE BEAU 380 W JUAN WAY CASTLE ROCK, CO 80108 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCBS3497DC735389 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 DARTMOUTH TRANSPORTATION, INC. 7 LANGDON STREET CONCORD, NH 3301 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 4RKG33492J9737447 4RKG33497J9737444 2PCG33492KC736451 2PCG33497EC735591 2PCG33495DC735393 2PCG33492CC735124 2PCG33490CC735123 4RKG33497J9737511 4RKG33499J9737512 4RKG33495J9737443 2PCG3349XFC735814 2PCG33498CC735242 2PCG33493EC735586 2PCG33499CC735170 4RKG33490J9737446 2PCG33495FC735817 4RKG33499J9737445 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 DAVE BREWER 4155 ST.JOHNS PKWY SUITE 2000 SANFORD, FL 32771 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3496LC720832 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 DAVID & JOYCE FERRIE 3659 EASTSIDE HIGHWAY STEVENSVILLE, MT 59870 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3497JC710209 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 DAVID ACUFF 1225 FOREST HILL IRENE RD CORDOVA, TN 38018 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3497DC712207 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 DAVID AUSLOOS 7520 S KENSINGTON WAY FRANKLIN, WI 53132 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3493GC713357 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 DAVID J MAXWELL 316 LEECH AVENUE SALTSBURG, PA 15681 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3498KC710396 2PCV33499LC720790 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 DAVID KIM 11480 SOUTH STREET SUITE 205 CERRITOS, CA 90703 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCS33494JC736296 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 DAVID LOWE 401 N. VANSANT CLINTON, MO 64735 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCBS3490LC736639 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 DAVID PEARSON 2000 FIRST DRIVE SUITE 400 MARIETTA, GA 30062 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3493CC711991 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 DAVID PHELPS CONCERTS 2659 CULLEOKA HWY PO Box 128 CULLEOKA, TN 38451 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCYS349XCC735279 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 DAVID QUINN 10627 BRIDGE HOLLOW CT DALLAS, TX 75229 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3498JC710137 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 DC CHARTERS, LLC 11117 DECIMAL DR LOUISVILLE, KY 40299 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33498GC713235 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 DC TRAILS, INC. 7373 OLD ALEXANDRIA FERRY ROAD CLINTON, MD 20735 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33493DC712165 2PCH33498KC720551 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 DEAN LOUCKS 104 RUSH COURT ELKHART, IN 46516 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3499GC713315 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 DEANCO AUCTION CO 3664 SOUTH OATES ST DOTHAN, AL 36301 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCV3349XJC710119 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 DEE CHRISTIANSEN 2885 GOAT CREEK RD KERRVILLE, TX 0 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH3349XFC712716 2PCVS3490DC712176 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 DELIVERING HAPPINESS BUS, LLC PO Box 7516 LAS VEGAS, NV 89125 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3495EC712689 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 DELTA BUS LINES INC. PO Box 1214 CLARKSDALE, MS 38614 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 4RKG33492H9737412 4RKG33492M9737758 4RKG33496K9737548 4RKG33494M9737759 4RKG33498H9737415 4RKG33492M9737761 4RKG3349XH9737416 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 DELTA BUS LINES, INC. 1024 WASHINGTON AVENUE, SUITE 201 PO Box 5998 GREENVILLE, MS 38701 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 4RKG33498K9737549 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 DENNIS R LANGSTON PO Box 710 THONOTOSASSA, FL 33592 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3495GC713411 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 DENNIS T. BRAZIER 20622 160TH GREENBUSH, MN 56726 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3499FC712776 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 DEUK SPINE RACING, LLC 4645 S TROPICAL TRAIL MERRITT ISLAND, FL 32952 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3493FC712966 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 DIAMOND COACH LEASING, LLC 533 HICKORY HILLS BLVD WHITES CREEK, TN 37189 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCYS3497CC735238 2PCCS3497HC736214 2PCYS3493BC735011 2PCCS3496JC736310 2PCCS3498EC735536 2PCCS3493EC735640 2PCCS3493FC735901 2PCCS3493HC736100 2PCCS3497FC735769 2PCCS3493FC735753 2PCCS3496HC736186 2PCCS3496JC736226 2PCCS3498JC736258 2PCCS3495KC736350 2PCCS3491GC736000 2PCCS349XEC735506 2PCCS3491FC735914 2PCCS3498HC736108 2PCCS349XFC735751 2PCCS3490HC736135 2PCCS3499HC736201 2PCCS3490JC736240 2PCCS3495JC736282 2PCCS3490HC736183 2PCCS3490FC735791 2PCCS3490GC736070 2PCCS3498GC735930 2PCCS3490FC735774 2PCYS3495DC735448 2PCYS3493CC735141 2PCCS3497JC736249 2PCCS3499JC736298 2PCCS3490EC735529 2PCCS3499EC735593 2PCCS3493FC735896 2PCCS3496GC736090 2PCCS3492HC736122 2PCCS3498GC735958 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 DICK CHRISTENSEN 31541 ASHWORTH RD WAUKEE, IA 0 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS349XKC710495 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 DIXIE STATE COLLEGE OF UTAH 225 SOUTH 700 EAST ST GEORGE, UT 84770 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33412KC720524 2PCH33415AC711699 2PCH33411DC712370 2PCH33418JC713883 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 DIXIELAND TOURS & CRUISES 10520 SOUTH CHOCTAW BATON ROUGE, LA 70815 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33492NC721232 2PCH33499NC721230 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 DON & VICKIE PRUTER 8477 BAY COLONY DR. # 18 NAPLES, FL 34108 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCBS3497HC736175 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 DON FACCIOBENE 5055 BAVCOCK STREET N.E. STE #4 PALM BAY, FL 32905 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCV33490DC712188 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 DONALD F TANDY 32430 DOBBIN HUFFSMITH ROAD MAGNOLIA, TX 77354 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS349XBC711856 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 DONALD L JAMES 1475 MCKNIGHT LOOP MASON, TN 38049 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3494KC710489 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 DONALD LICKWALA 2828 ALLINGTON ROAD SAINT CLAIR, MI 48079 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCV33498GC713027 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 DONALD STALLINGS 300 S. WESLEYAN BLVD ROCKY MOUNT, NC 27804 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCV33497HC713831 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 DOUG COOPER P.O. BOX 37 HENDERSON, AR 72544 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCBS3494EC735531 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 DOUGLAS HOFFEE 38476 QUAIL RIDGE DRIVE MURRIETA, CA 92562 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3492GC713267 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 DOYLE THOMAS 9548 US HWY 271 TYLER, TX 75708 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3493KC720561 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 DREAMLINER COACHES 49751 OATES LANE COACHELLA, CA 92236 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCCS3499NC736677 2PCCS3499MC736659 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 DRIVING THE LINE, LLC 725 SW HIGGINS AVE.SUITE C MISSOULA, MT 59803 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3492HC713609 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 DVC LEASING, LLC 2770 NW ROGERS CIRCLE TROUTDALE, OR 97060 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCBS3490EC735607 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 DW & MW LLC 124 WEST PINE STREET MISSOULA, MT 59802 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3492FC712800 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 DYNAMIC TOURS & TRANSPORTATION, INC 10360 GENERAL DRIVE ORLANDO, FL 32824 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33491JC710040 2PCH33494LC720726 2PCH33492LC720725 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 E.C. ENTERPRISES, INC PO Box 121859 NASHVILLE, TN 37212 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCBS3490CC735281 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 EAGLE CHRISTIAN TOURS, LLC 62 VAIL PARKWAY NORTHWEST ROME, GA 30165 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33498FC712942 2PCH33495FC712946 2PCH3349XFC712943 2PCH33497FC712947 2PCH33491FC713009 2PCH33497EC712638 2PCH33498FC713007 2PCH33499EC712639 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 EAGLE ONE COACH, LLC 10 COLLINS ROAD HOLBROOK, MA 2343 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH3349XEC712441 2PCH33495EC712444 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 EAST CAROLINA UNIVERSITY TRANSIT 3800 E. 10TH STREET, 2ND FLOOR GREENVILLE, NC 0 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33494GC713202 2PCH33495KC710415 2PCH33497LC720770 2PCH33494EC712693 2PCH33493JC710086 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 EASTON COACH COMPANY 1200 CONROY PLACE EASTON, PA 18040 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH3349XDC712308 2PCH33496BC711721 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 EASTON COACH COMPANY 1200 CONROY PLACE EASTON, PA 18040 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH3349XDC712308 2PCH33496BC711721 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ECOSTYLE TRANSPORTATION, LLC 1312 KIRKLAND ROAD RALEIGH, NC 27603 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33496HC713588 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ECR COACHES LLC 1230 ROSECRANS AVENUE SUITE 425 MANHATTAN BEACH, CA 90266 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCCS3498KC736424 2PCCS3492MC736664 2PCCS3496KC736471 2PCCS3499KC736481 2PCCS3496LC736522 2PCC33497NC736710 2PCCS3491KC736457 2PCCS3493KC736380 2PCC33499NC736689 2PCC33497NC736691 2PCCS3494LC736518 2PCYS3496DC735443 2PCBS3494MC736662 2PCCS3492KC736449 2PCC33495NC736690 2PCCS3499LC736496 2PCC3349XNC736698 2PCCS3496KC736440 2PCC33496MC736650 2PCCS3495KC736431 2PCCS3490KC736479 2PCCS3492LC736503 2PCC33497NC736707 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ECS TRANSPORTATION, LLC 24 NEWFIELD STREET NORWALK, CT 6850 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCG33492HC736166 2PCG33498GC736073 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ED & RENEE HOLLOWAY 3892 TAYSIDE CT TIMNATH, CO 80547 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCBS3494DC735379 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ED JACOBSEN 4324 CLAYHEAD ROAD RICHMOND, TX 77406 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3492LC720729 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 EDWARD FORBES 12 SPARKLEBERRY LANE HILTON HEAD ISLAND, SC 29928 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS349XKC710299 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 EDWARD P CAMPBELL 28900 HILLIARD BLVD WESTLAKE, OH 44145 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3499DC712385 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 EL EXPRESO GROUP LLC 8630 E. R L THORNTON FWY DALLAS, TX 75228 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33499LC720835 2PCH33493KC720618 2PCH33499KC720672 2PCH33493KC720666 2PCH33490LC720836 2PCH33495KC720619 2PCH33495KC720667 2PCH33491KC720665 2PCH33492LC720840 2PCH33499KC720624 2PCH33496LC720825 2PCH33494LC720841 2PCH33493LC720829 2PCH33491LC720828 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 EL EXPRESO GROUP, LLC DBA 5515 HARVEY WILSON DRIVE HOUSTON, TX 77020 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33490LC720822 2PCH33497KC720671 2PCH33497LC720834 2PCH33493KC720621 2PCH33499LC720821 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ELEVATION GROUP 23400 MERCANTILE ROAD BEACHWOOD, OH 44122 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3496FC712864 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ELI YOUNG LLC DBA ELI YOUNG BAND PO Box 340020 NASHVILLE, TN 37203 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCCS3498HC736139 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ELITE COACH INC. 1685 WEST MAIN STREET EPHRATA, PA 17522 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33494GC713247 2PCH3349XGC713169 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ELITE FPS, LLC 1100 BOEING WAY ROANOKE, TX 76262 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3412CC712012 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 EMERALD MOTORCAOCH X3 LLC 800 NW PEACOCK BLVD PORT SAINT LUCIE, FL 34986 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCBS3494GC735970 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ENTERTAINMENT COACHES OF AMERICA 31017 AIRWAY ROAD LEESBURG, FL 34748 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCC33490EC735687 2PCC33494FC735810 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ERA TOURS INTERNATIONAL INC. 6110 20TH AVE BROOKLYN, NY 11204 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33491DC712150 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ERIC HAHN 91012 S WILLAMETTE STREET EUGENE, OR 97408 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCC3349XKC736454 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ERIC LOMBARDI 5003 COACH LANE NAPLES, FL 34114 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS349XGC713243 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ERIK JONES RACING 370 E MAPLE RD 4TH FL BIRMINGHAM, MI 48009 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCV33491GC713189 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ERIK WEXLER 711 RAMONA DRIVE CORONA DEL MAR, CA 92625 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3493JC710191 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ESCAMILLA TOURS 2801 ZINNIA AVENUE MCALLEN, TX 0 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33493EC712474 2PCH33496HC713607 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ESCOT BUS LINES, LLC 6890 142 ND AVENUE N. LARGO, FL 33771 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33499DC712171 2PCH33492DC712173 2PCH33497LC720929 2PCH33494DC712174 2PCH33495LC720928 2PCH33490DC712172 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ESTES BUS SERVICE 144 MANKIN LANE WOODBURY, TN 37190 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH3349XLC720911 2PCH33490LC720724 2PCH33491JC713908 2PCG33493GC736059 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 EVOLVE EXECUTIVE CAR SERVICES DBA L 1308 OLD BAYSHORE HWY STE. 107 BURLINGAME, CA 94010 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33491HC713658 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 EXCELLENT BUS SERVICE, INC. 55-57 BARTLETT STREET BROOKLYN, NY 11206 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33496JC713922 2PCH33494AC711702 2PCH33498HC713561 2PCH33493GC713191 2PCH33492CC711913 2PCH33492JC713920 2PCH33496NC721217 2PCH33492HC713541 2PCH33492EC712465 2PCH33492AC711701 2PCH33496JC713919 2PCH33496HC713493 2PCH3349XEC712407 2PCH3349XJC713924 2PCH3349XHC713836 2PCH33494HC713539 2PCH33497GC713310 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 EXCLUSIVE AUTOWERKS, LLC 2026 W VISTA STREET SUITE E SPRINGFIELD, MO 65807 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3496EC712488 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 EXCURSIONS INC/EXCURSIONS TRAILWAYS 4405 W.WASHINGTON CENTER ROADSUITEA FORT WAYNE, IN 0 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33493DC712117 2PCH3349XHC713612 2PCH33495CC711940 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 EXCURSIONS UNLIMITED INC 6740 FOREST PARK DRIVE SAVANNAH, GA 31406 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33490JC713902 2PCH33495DC712197 2PCH33491HC713546 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 EXECUTIVE COACH INC 525 BEAVER VALLEY PIKE LANCASTER, PA 0 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33499EC712477 2PCH33492BC711781 2PCH33495CC712098 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 EXPRESS COACH INC PMB 929, 267 CALLE SIERRA MOREN SAN JUAN, PR 0 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33494JC710100 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 EXPRESS TOURS INC. DBA GOLDEN 15 DIVISION STREET 3/FL NEW YORK, NY 10002 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33490EC712433 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 EYRE BUS SERVICE, INC. 13600 TRIADELPHIA ROAD GLENELG, MD 21737 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33499DC712185 2PCH33497DC712220 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 FARBER SPECIALTY VEHICLES, INC. 7052 AMERICANA PARKWAY REYNOLDSBURG, OH 43068 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCV33492EC712582 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 FARBER SPECIALTY VEHICLES, INC. 7052 AMERICANA PARKWAY REYNOLDSBURG, OH 43068 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCV33492EC712582 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 FAST DEER CHARTER, INC. 8105 SLAUSON AVE MONTEBELLO, CA 90640 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33414CC712099 2PCH33410CC712097 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 FIELD TRIPS 101, INC. PO Box 221 GENEVA, NY 0 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33492HC713572 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 FINCHAM ENTERPRISES INC. 5601 WILSHIRE AVENUE N.E. ALBUQUERQUE, NM 87113 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3492GC713110 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 FIRST CLASS CHARTER, LLC 721 BUFFALO ROAD PO Box 768 LAWRENCEBURG, TN 38464 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33497GC713095 2PCH33495KC710463 2PCH33496FC712762 2PCH33493KC710462 2PCH33492HC713538 2PCH33499JC710139 2PCH33499JC713977 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 FIRST CLASS TRANSPORTATION LLC DBA 12703 EASTEX FWY HOUSTON, TX 77039 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33496EC712601 2PCH33491EC712540 2PCH33495EC712590 2PCH33496BC711833 2PCH33493FC712900 2PCH33492GC713232 2PCH33490HC713683 2PCH33494EC712595 2PCH33495EC712539 2PCH33494BC711829 2PCH33498BC711834 2PCH33493EC712541 2PCH33490GC713228 2PCH33499EC712592 2PCH33493EC712538 2PCH33490BC711830 2PCH33496HC713672 2PCH33495HC713677 2PCH33497HC713678 2PCH33494JC710145 2PCH33495JC710140 2PCH33494BC711832 2PCH33498HC713673 2PCH33494GC713233 2PCH33499HC713679 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 FIRSTGROUP LEASING NOMINEE TRUST 350 N. ST-PAUL STREET SUITE 932 DALLAS, TX 75201 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCG33498BC735076 2PCG33490BC735072 2PCG33499BC735068 2PCG33493BC735079 2PCG33495BC735083 2PCG33494DC735367 2PCG33490JC736351 2PCG3349XJC736342 2PCG33496JC736337 2PCG33495JC736331 2PCG33496JC736323 2PCG33493BC735051 2PCG33492BC735056 2PCG33494BC735060 2PCG33490CC735090 2PCG33498DC735355 2PCG33490DC735351 2PCG33497DC735346 2PCG33496DC735340 2PCG33492DC735335 2PCG33497DC735329 2PCG33496BC735075 2PCG33493BC735065 2PCG33490BC735069 2PCG3349XBC735080 2PCG33497BC735084 2PCG33492DC735366 2PCG33492JC736349 2PCG33498JC736341 2PCG33494JC736336 2PCG33497JC736329 2PCG33494JC736322 2PCG33495BC735052 2PCG33494BC735057 2PCG33496BC735061 2PCG33498CC735130 2PCG33496DC735354 2PCG33499DC735350 2PCG33493DC735344 2PCG33491DC735343 2PCG33499DC735333 2PCG33495DC735328 2PCG33494BC735074 2PCG33495BC735066 2PCG3349XBC735077 2PCG33491BC735081 2PCG33499BC735085 2PCG33491BC735064 2PCG33497JC736346 2PCG3349XJC736339 2PCG33490JC736334 2PCG3349XJC736325 2PCG33498DC735369 2PCG33499BC735054 2PCG33496BC735058 2PCG33498BC735062 2PCG3349XDC735356 2PCG33494DC735353 2PCG33490DC735348 2PCG3349XDC735342 2PCG33498DC735338 2PCG33497DC735332 2PCG33493DC735327 2PCG33492BC735073 2PCG33499BC735071 2PCG33491BC735078 2PCG33493BC735082 2PCG33490BC735086 2PCG33492JC736352 2PCG33493JC736344 2PCG33498JC736338 2PCG33497JC736332 2PCG33498JC736324 2PCG33491BC735050 2PCG33490BC735055 2PCG33498BC735059 2PCG3349XBC735063 2PCG33491CC735132 2PCG33492DC735352 2PCG33499DC735347 2PCG33498DC735341 2PCG33496DC735337 2PCG33493DC735330 2PCG3349XDC735325 2PCG33496DC735323 2PCG33492DC735318 2PCG33499DC735302 2PCG33499CC735119 2PCG33493CC735116 2PCG33493DC735361 2PCG3349XCC735100 2PCG33491CC735096 2PCG33494CC735092 2PCG33491CC735129 2PCG33494DC735322 2PCG33490DC735317 2PCG33497DC735301 2PCG33497CC735118 2PCG33491CC735115 2PCG33495DC735362 2PCG33497CC735099 2PCG3349XCC735095 2PCG33492CC735091 2PCG3349XCC735128 2PCG33492DC735321 2PCG33491DC735309 2PCG33495DC735300 2PCG33497CC735121 2PCG33495DC735359 2PCG33499DC735364 2PCG33495CC735098 2PCG33498CC735094 2PCG33499CC735122 2PCG33498CC735127 2PCG33490DC735320 2PCG33490DC735303 2PCG33495CC735120 2PCG33495CC735117 2PCG33491DC735360 2PCG33491CC735101 2PCG33493CC735097 2PCG33496CC735093 2PCG33491DC735357 2PCG33496CC735126 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 FLAP FLAP ENTERPRISES, LLC 15814 CHAMPION FOREST DRIVE #200 SPRING, TX 77379 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3493CC712090 2PCVS349XHC713633 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 FLETCHER JONES MANAGEMENT GROUP 7300 W SAHARA AVE LAS VEGAS, NV 89117 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3492KC710328 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 FLORIDA COACH OF OSCEOLA, INC. 3150 FLORIDA COACH DRIVE KISSIMMEE, FL 34741 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCCS3490GC735937 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 FLORIDA COACH, INC 3150 FLORIDA COACH DRIVE KISSIMMEE, FL 0 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCCS3495HC736177 2PCCS349XFC735877 2PCCS3496HC736169 2PCCS3492GC736023 2PCBS3492HC736181 2PCCS3494JC736225 2PCCS3490JC736271 2PCCS349XFC735748 2PCCS3499LC736501 2PCCS3490KC736420 2PCCS3494GC736024 2PCBS349XKC736355 2PCCS3499JC736303 2PCY33499DC735479 2PCBS3497LC736508 2PCBS3491LC736617 2PCCS3492KC736418 2PCCS3490JC736321 2PCC33494JC736304 2PCCS3495MC736657 2PCBS3498FC735789 2PCBS3498KC736421 2PCCS3498NC736704 2PCC33493JC736326 2PCCS3494HC736204 2PCC33497KC736363 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 FLORIDA CUSTOM COACH EAST, INC. 3150 FLORIDA COACH DRIVE KISSIMMEE, FL 34741 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCBS3497GC736028 2PCCS3493JC736281 2PCCS3492EC735595 2PCCS3496JC736288 2PCYS3490DC735468 2PCCS3491HC736192 2PCCS3495GC735996 2PCCS3496FC735777 2PCYS3490DC735311 2PCCS3495FC735768 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 FLORIDA TRAILS, INC. DBA ANNETT 130 MADRID DRIVE SEBRING, FL 33876 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33492CC711992 2PCH33493CC711984 2PCH33493HC713581 2PCH33494GC713118 2PCH33491HC713580 2PCH33499CC711990 2PCH33491CC712020 2PCH33492CC711930 4RKG33494H9737315 2PCH33495LC721058 2PCH33496GC713234 2PCH33490JC713995 2PCH33495NC721225 2PCH33491GC713142 2PCH3349XFC712876 2PCH3349XKC710412 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 FORBRIDGE INTERNATIONAL GROUP 870 TERRACE LANE W DIAMOND BAR, CA 91765 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33492JC710130 2PCH33494JC710131 2PCH33494HC713864 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 FOUR SEASON TRAVEL, LLC 13139 RAMONA BLVD SUITE E IRWINDALE, CA 91706 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33491LC721056 2PCH33499KC720638 2PCH33496HC713767 2PCH33495KC710267 2PCH3349XLC721055 2PCH33497KC720640 2PCH33499KC720641 2PCH33490KC720642 2PCH33499GC713308 2PCH33494DC712157 2PCH33494HC713766 2PCH33496HC713770 2PCH33495JC710154 2PCH33497KC710268 2PCH33498HC713768 2PCH3349XHC713769 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 FOURSTAR TRANSPORTATION LLC 7652 SAWMILL ROAD, SUITE 280 DUBLIN, OH 43016 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3491KC710501 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 FOX BUS LINES, INC. 3 SILVER FOX DR. PO Box 1042 MILLBURY, MA 1527 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCG33494KC736466 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 FRANCIS CUSTOM TOURS 28 RANCH ROAD ARKADELPHIA, AR 71923 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33493LC720779 2PCH33499CC712010 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 FRANCISCO JAVIER JAIME GONZALES DBA 3129 EAST CHIP SMITH WAY ONTARIO, CA 91762 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33418CC712087 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 FRANK & LYNN BERRIS 8220 10 MILE ROAD NE ROCKFORD, MI 49341 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3496LC721057 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 FRANK MALEK PO Box 260729 CORPUS CHRISTI, TX 78426 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3498MC721160 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 FRANMAR LEASING, INC. 111 PATERSON AVENUE HOBOKEN, NJ 7030 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33496HC713638 2PCH33499LC720933 2PCH33492HC713636 2PCH3349XKC710507 2PCH33498FC712830 2PCH33494HC713637 2PCH33497LC720932 2PCH33499HC713634 2PCH33496FC712826 2PCH33494LC720936 2PCH33493LC720930 2PCH33491KC710511 2PCH33498FC712827 2PCH33490LC720934 2PCH33491EC712621 2PCH33495HC713632 2PCH33491FC712829 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 FREEDOM EXCURSIONS BY SCULLY LLC 321 MAPLE AVENUE ALTOONA, PA 16601 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 4RKG33496H9737414 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 FREEDOM EXCURSIONS BY SCULLY LLC 321 MAPLE AVENUE ALTOONA, PA 16601 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 4RKG33496H9737414 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 FREEDOM TOURS NW INC. 166 ALLMAN ROAD PO Box 658 WINLOCK, WA 98596 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33495AC711627 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 FRITZ LEEMAN FARM 13900 KIMMENS ROAD SW MASSILLON, OH 44647 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3490EC712468 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 FULL SAIL RECORDERS, INC. 3300 UNIVERSITY BLVD, SUITE 160 WINTER PARK, FL 32792 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCCS3497EC735690 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 FULLINGTON AUTO BUS COMPANY 316 EAST CHERRY STREET PO Box 211 CLEARFIELD, PA 16830 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33491EC712649 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 FURLER & CAMPBELL AVIATION,LLC. 7106 CROSSROADS BLVD, SUITE 215 BRENTWOOD, TN 37027 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCCS3497HC736150 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 FURLER & CAMPBELL AVIATION,LLC. 7106 CROSSROADS BLVD, SUITE 215 BRENTWOOD, TN 37027 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCCS3497HC736150 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 G.S. TRANSPORT INC. 24123 BOERNE STAGE ROAD SUITE 150 SAN ANTONIO, TX 78255 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3497GC713054 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 GALEN STOCKTON 7151 WITTING AVENUE LAS VEGAS, NV 89131 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3491LC720902 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 GARY & ALICE NELSON 363 SW BLUFF DRIVE #408 BEND, OR 97702 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCBS3491EC735549 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 GARY & CECILIA WALSTROM 11605 WENONGA CIR LEAWOOD, KS 66211 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3496DC712361 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 GARY & DIXIE BAKER 71110 HOLMES ROAD SISTERS, OR 97759 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS349XDC712332 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 GARY & OLIVIA SONS 14132 EAST STROUD AVENUE KINGSBURG, CA 93631 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3492LC721010 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 GARY AND MARY STALEY 8144CLEARWATER DR PARKVILLE, MO 64152 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCBS3495EC735490 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release ofthe safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 GARY CARDIFF ENTERPRISES, INC. 75-255 SHERYL AVENUE PALM DESERT, CA 92211 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33498DC712372 2PCH33496HC713445 2PCH33499GC713051 2PCH33493DC712375 2PCH33490GC713052 2PCH33494HC713444 2PCH33498EC712678 2PCH33491DC712374 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 GARY CLEMENTS 14 MOORINGS DR. PALOS HEIGHTS, IL 60463 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3498HC713789 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 GARY MATTHEWS 1201 TIMBERLAKE CIRCLER EDMOND, OK 73034 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCBS3495GC735976 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 GARY NICHOLS 70 GRAND TERRACE TALLADEGA, AL 35160 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3490HC713477 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 GARY PINSON PO Box 328 GREENBRIER, TN 37073 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3499FC712941 2PCVS3492MC721137 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 GATEN’S ADVENTURES UNLIMITED LLC 465 MORRIS ROAD HAMMOND, LA 70401 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33495BC711869 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 GENE D, YOST 372 STEEL HILL RD MOUNT MORRIS, PA 15349 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3490CC711995 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 GENE NELSON 120 PADDINGTON PKWY MANKATO, MN 56001 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3495DC712271 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 GENTRY COACH COMPANY PO Box 3188 KNOXVILLE, TN 37927 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33495GC713094 2PCH33494HC713492 2PCH33499EC712530 2PCH33499JC713946 4RKG33499G9737275 2PCH33493FC712833 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 GEORGE H. HAHN 14600 CYPRESS N. HOUSTON ROAD CYPRESS, TX 77429 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCV33494HC713723 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 GEORGE TOLLEY 1391 NW ST. LUCIE WEST BLVD PORT SAINT LUCIE, FL 34986 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33492DC712299 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 GEORGE W. DESMET 512 CHIPSHOT LANE PORT SAINT LUCIE, FL 34986 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3495DC712268 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 GETAWAY TOURS, INC. 200 SQUIRES MILAN, MI 0 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33499HC713584 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 GIUSEPPE ARAMI DBA EUROTECH LLC 1651 TALLAPOOSA STREET ALEXANDER CITY, AL 35010 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3492FC713008 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 GLENN GILBERT 7171 PIKE ROAD LONGMONT, CO 80503 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCBS3491LC736570 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 GLOBAL QUALITY INC. 165 20TH STREET BROOKLYN, NY 11232 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH3349XHC713576 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 GLORIA ARNOTT 8911 CHARLES E. LIMPUS RD. ORLANDO, FL 32836 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3498KC710429 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 GMS INDUSTRIAL SUPPLY, INC 212 DENN LANE VIRGINIA BEACH, VA 23462 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCBS3490MC736660 2PCBS3495MC736654 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 GNA HOLDINGS LLC 933 CHAPMAN DR. RIVER FALLS, WI 54022 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCBS3499FC735915 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 GO CAPITAL HOLDING LLC 169 SYCAMOR LANE ISLANDIA, NY 11749 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCG33495HC736212 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 GO CAPITAL HOLDING LLC 292 VISTA DRIVE JERICHO, NY 11753 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33494LC720905 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 GOLD SHIELD EQUIPMENT LEASING LLC 765 MILES POINT WAY LEXINGTON, KY 40510 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33490LC720738 2PCH3349XKC720650 2PCH33493LC720751 2PCH33495LC721089 2PCH33495LC721075 2PCH33497LC720977 2PCH33491KC720634 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 GOLDEN BRIDGE HOLIDAY INC. 13347 TEMPLE AVENUE LA PUENTE, CA 91746 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33490KC720690 2PCH33497DC712380 2PCH33490EC712657 2PCH33494KC720689 2PCH33497GC713369 2PCH33495DC712264 2PCH3349XLC721069 2PCH33491EC712652 2PCH33490DC712270 2PCH33498DC712386 2PCH33495EC712654 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 GOLDEN RIDERS INC. 53 HILLS STREET RANDOLH RANDOLPH, MA 2368 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33496FC712843 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 GOLDEN WEST TRAVEL, LLC PO Box 1121 PLEASANTON, CA 94566 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33491DC712214 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 GOOD NEWS CENTRAL CHURCH 3500 WEST 1ST STREET LOS ANGELES, CA 0 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCG33496HC736168 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 GOOD NEWS NEW YORK CHURCH 300 NASSAU ROAD HUNTINGTON, NY 11743 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCG33497GC736050 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 GOOD TIME LIMO LLC 6600 SAPPHIRE CIRCLE SOUTH COLLEYVILLE, TX 76034 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33498HC713544 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 GOODSON BUS SALES LLC 4841 MAIDEN HIGHWAY MAIDEN, NC 28650 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33491BC711867 2PCH33493CC712004 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 GOSS RV 3140 N. WOODS PARKWAY SUITE 100 PEACHTREE CORNERS, GA 30071 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3492MC721154 2PCVS3494KC720567 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 GRAND CANYON TOURS, INC. 795 EAST TROPICANA AVE LAS VEGAS, NV 89119 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33496EC712517 2PCH33497EC712526 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 GRANT GORE 609 HIGHWAY 466 LADY LAKE, FL 32159 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCBS3493JC736311 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 GRANVIL TRACY 4273 INGRAHAM HWY MIAMI, FL 33133 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCBS3496GC736084 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 GREG BARNHART 15600 S. VIRGINIA AVE OKLAHOMA CITY, OK 73170 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCYS3496CC735277 2PCYS3497DC735435 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 GREGORY A. SWIFT 270 KYLE LANE NW CLEVELAND, TN 37312 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3495BC711862 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 GREGORY P BROUWER 52 HICKORY RIDGE CIRCLE CICERO, IN 46034 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3497CC712030 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 GREYHOUND CANADA TRANSPORTATION PO Box 660362 DALLAS, TX 0 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCG33492CC735107 2PCG33498EC735728 2PCG33498EC735731 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 GREYHOUND LINES INC. 1001 FILBERT STREET PHILADELPHIA, PA 19107 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 4RKG33497L9737737 4RKG3349XL9737733 4RKG33499L9737738 4RKG33499L9737741 4RKG33490L9737739 4RKG33497L9737740 4RKG33498L9737732 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 GREYHOUND LINES, INC. 350 NORTH ST.PAUL STREET DALLAS, TX 75201 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCG3349XDC735339 2PCG33495EC735685 2PCG33495DC735331 2PCG33494EC735676 2PCG3349XEC735648 2PCG33496EC735646 2PCG33493EC735698 2PCG3349XEC735651 2PCG33495EC735654 2PCG33492DC735304 2PCG33491EC735649 2PCG33498DC735310 2PCG33493EC735670 4RKG3349XH9737366 2PCG33490EC735674 2PCG33494EC735631 2PCG33491EC735621 2PCG33495EC735475 2PCG3349XEC735617 2PCG33494EC735483 2PCG33495EC735606 2PCG3349XEC735682 2PCG33497EC735686 2PCG3349XEC735679 2PCG33490EC735688 2PCG33492EC735692 2PCG33498EC735695 2PCG33498EC735700 4RKG33498H9737401 2PCG33497EC735655 2PCG33492EC735658 2PCG33498DC735307 4RKG33495H9737369 2PCG33495EC735671 4RKG33498H9737365 2PCG33491EC735716 2PCG33492EC735630 2PCG3349XEC735620 2PCG33497EC735476 2PCG33499EC735480 2PCG33498EC735616 2PCG3349XEC735486 2PCG33495DC735345 2PCG33494DC735336 2PCG33498EC735678 2PCG33492EC735689 2PCG33496EC735694 2PCG3349XEC735696 2PCG3349XEC735701 2PCG33491EC735652 2PCG33499EC735656 2PCG33494DC735305 4RKG33491H9737370 2PCG33495EC735668 4RKG33493H9737368 4RKG33496H9737364 2PCG33493EC735717 2PCG33496EC735629 2PCG33493EC735619 2PCG33499EC735477 2PCG33490EC735481 2PCG33496EC735615 2PCG33491EC735487 2PCG33491EC735683 2PCG33496EC735680 2PCG33496EC735677 2PCG33494EC735693 2PCG33498EC735647 2PCG33491EC735697 2PCG33491EC735702 2PCG33493EC735653 2PCG33490EC735657 2PCG33498EC735650 2PCG3349XDC735308 2PCG33497EC735669 4RKG33491H9737367 2PCG33499EC735673 2PCG33496EC735632 2PCG33493EC735622 2PCG33491EC735618 2PCG33490EC735478 2PCG33492EC735482 2PCG33496EC735484 2PCG33493EC735488 2PCG33493EC735491 2PCG33497EC735493 2PCG33498EC735499 2PCG33497DC735363 2PCG33493EC735636 2PCG33497EC735705 2PCG3349XEC735634 2PCG33492EC735711 2PCG33497EC735462 2PCG33494EC735466 2PCG33498EC735471 2PCG33498EC735714 4RKG33494J9737451 4RKG33497K9737588 4RKG33490J9737463 4RKG33496L9737678 4RKG3349XK9737598 4RKG33497L9737723 4RKG33499L9737724 4RKG33494L9737730 2PCG33494KC736452 4RKG33492K9737577 4RKG33495K9737623 4RKG33493K9737619 4RKG3349XL9737666 2PCG33495JC736264 2PCG33497JC736251 4RKG33494K9737628 2PCG33495JC736247 2PCG33495EC735492 2PCG33496EC735601 2PCG33493EC735507 2PCG33492EC735644 2PCG33491EC735635 2PCG33497BC735067 2PCG33496DC735368 2PCG33494EC735712 2PCG33499EC735463 2PCG33496EC735467 2PCG33496EC735713 2PCG33493EC735474 4RKG33492J9737450 4RKG3349XK9737567 4RKG3349XJ9737454 4RKG33497K9737610 4RKG33493K9737605 2PCG33497KC736381 4RKG33490L9737725 4RKG33496L9737731 4RKG33497J9737475 4RKG33494J9737479 4RKG33497K9737624 4RKG33494K9737631 4RKG33491K9737621 2PCG33496LC736566 2PCG33497JC736279 2PCG33497JC736248 2PCG33493EC735605 2PCG33494EC735600 2PCG3349XEC735715 2PCG33490EC735643 2PCG33493EC735703 2PCG33499EC735706 2PCG33494EC735709 2PCG33497EC735459 2PCG33490EC735464 2PCG33498EC735633 2PCG3349XEC735472 4RKG33496J9737452 4RKG33494J9737448 4RKG33498J9737453 4RKG33497K9737607 2PCG33492JC736335 2PCG33495KC736394 2PCG33499KC736379 4RKG33494L9737727 2PCG3349XKC736438 4RKG33495J9737474 4RKG33497L9737673 4RKG33494L9737694 2PCG33491JC736245 4RKG33493K9737622 2PCG33491LC736572 4RKG33492K9737658 2PCG33493JC736246 2PCG33491EC735604 2PCG33496EC735498 2PCG33494EC735645 2PCG33495EC735637 2PCG33495EC735704 2PCG33490EC735707 2PCG33490EC735710 2PCG33493EC735460 2PCG33492EC735465 2PCG33496EC735470 2PCG33491EC735473 4RKG33493K9737569 4RKG33491K9737568 4RKG33499L9737691 4RKG33498L9737679 4RKG3349XK9737617 4RKG33495L9737722 2PCG33497KC736378 4RKG33496L9737728 2PCG33498KC736423 4RKG33491L9737698 2PCG33493KC736488 4RKG33492L9737693 4RKG33491K9737649 4RKG33490K9737559 4RKG33492K9737661 4RKG33490K9737643 4RKG33493L9737671 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 GREYHOUND LINES, INC. 350 NORTH ST.PAUL SUITE 1200 DALLAS, TX 75201 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 4RKG33491H9737353 4RKG33497H9737406 2PCG33496DC735306 4RKG33494H9737380 2PCG3349XEC735469 2PCG33494LC736632 4RKG3349XK9737584 2PCG33499LC736626 4RKG33499L9737688 4RKG33496J9737466 4RKG33494K9737581 2PCG33496LC736633 4RKG33497L9737690 4RKG33491J9737455 2PCG33498LC736620 2PCG33496LC736616 4RKG33496K9737615 4RKG33491K9737618 4RKG33496K9737565 4RKG3349XL9737683 4RKG33492K9737594 2PCG33491DC735326 4RKG33495H9737405 4RKG3349XH9737383 4RKG33498H9737379 4RKG33499H9737407 2PCG33490LC736630 2PCG33493LC736637 4RKG33493K9737586 4RKG33491J9737469 4RKG33494J9737465 4RKG33492J9737464 4RKG33496K9737582 4RKG33497J9737458 4RKG33499K9737608 2PCG3349XLC736618 4RKG33492K9737613 4RKG33494L9737677 2PCG33494LC736582 4RKG33497L9737687 4RKG33497K9737591 4RKG33498L9737682 4RKG3349XH9737352 4RKG3349XH9737402 4RKG33498H9737382 4RKG33493H9737354 4RKG33490L9737689 2PCG33492LC736628 2PCG33495LC736638 4RKG33495K9737587 4RKG3349XJ9737468 4RKG33496K9737579 4RKG33499J9737462 4RKG33495J9737460 4RKG33495J9737457 2PCG33491LC736622 4RKG33499K9737611 2PCG33492LC736614 4RKG33498K9737616 4RKG33495K9737606 4RKG33495L9737686 4RKG33499K9737592 4RKG33494K9737595 2PCG33493DC735358 4RKG33493H9737399 4RKG33496H9737381 2PCG33490DC735365 4RKG33496J9737449 4RKG33498K9737583 4RKG33491K9737585 4RKG33499K9737589 4RKG33498J9737467 4RKG33492K9737580 4RKG33497J9737461 4RKG33499J9737459 4RKG33493J9737456 2PCG3349XLC736621 4RKG33490K9737612 4RKG33494K9737614 4RKG33492L9737676 4RKG33498K9737566 4RKG33495K9737590 4RKG33490K9737593 4RKG33496K9737596 4RKG33498K9737597 2PCG33495LC736624 4RKG33498J9737470 2PCG3349XKC736391 2PCG33498KC736387 2PCG33490KC736397 4RKG3349XL9737716 2PCG33496KC736419 2PCG33493KC736409 4RKG33491L9737717 2PCG33494KC736399 4RKG33493L9737699 4RKG33494M9737762 4RKG33491J9737472 2PCG33498LC736634 2PCG33497KC736459 4RKG33490K9737576 2PCG33494KC736483 4RKG33498L9737746 2PCG33498KC736485 4RKG33498L9737665 4RKG33495K9737654 2PCG33491JC736259 4RKG33492K9737630 2PCG33494JC736272 4RKG33497K9737638 2PCG33491LC736569 4RKG33499K9737558 4RKG33499K9737561 4RKG33491K9737635 2PCG33495JC736278 4RKG33499K9737642 4RKG33496L9737664 2PCG33494JC736255 2PCG33499JC736252 4RKG33491L9737667 2PCG33493JC736277 4RKG33496K9737646 4RKG33490K9737626 4RKG33491K9737599 4RKG3349XK9737603 2PCG33499KC736396 2PCG33491LC736636 2PCG33496KC736386 2PCG33496KC736436 4RKG3349XK9737570 2PCG33497KC736414 4RKG33495K9737573 4RKG33493L9737718 4RKG33492J9737478 4RKG33493L9737749 4RKG33496M9737763 4RKG3349XJ9737471 4RKG33490L9737692 2PCG33493KC736460 2PCG33499KC736463 4RKG33492J9737481 4RKG33490J9737480 2PCG3349XKC736486 2PCG33497JC736265 4RKG33491K9737652 4RKG3349XK9737651 2PCG33492JC736268 4RKG3349XK9737648 2PCG33498LC736567 4RKG33493K9737653 4RKG33495K9737637 4RKG33493K9737636 2PCG33498JC736260 4RKG33490K9737660 4RKG33492K9737644 4RKG33491L9737670 4RKG33495L9737669 4RKG33493L9737668 4RKG33494K9737662 2PCG33491JC736276 4RKG33499K9737625 2PCG33496JC736273 4RKG33496L9737681 4RKG33494L9737680 2PCG33491KC736456 2PCG33491KC736389 2PCG33492KC736384 2PCG33494KC736435 2PCG33496KC736422 2PCG33493KC736412 2PCG33491KC736408 4RKG33495L9737719 4RKG33490J9737477 4RKG3349XL9737750 4RKG3349XL9737697 4RKG33496L9737695 4RKG33496L9737700 2PCG33495KC736461 2PCG3349XKC736469 4RKG33494L9737744 4RKG3349XL9737747 4RKG33491L9737748 4RKG33498K9737633 2PCG33490JC736267 4RKG33497K9737641 2PCG33494JC736269 2PCG33490LC736577 2PCG33493JC736263 2PCG3349XLC736571 4RKG3349XK9737620 2PCG33497LC736642 4RKG33499K9737639 4RKG33494K9737659 4RKG33490L9737675 4RKG33494L9737663 2PCG33492JC736254 2PCG33490LC736644 4RKG33492K9737627 4RKG33498K9737647 4RKG33494K9737645 2PCG33493LC736640 4RKG33491K9737604 2PCG33493KC736393 2PCG3349XKC736388 4RKG33497K9737574 4RKG33498L9737715 4RKG33491K9737571 4RKG33493K9737572 2PCG33494KC736404 4RKG33491L9737720 4RKG33499J9737476 4RKG33493J9737473 4RKG33498L9737696 4RKG33494K9737578 2PCG33495KC736458 4RKG33499K9737575 2PCG33497KC736476 4RKG33496L9737745 2PCG33496KC736484 2PCG33491KC736487 4RKG33495K9737640 4RKG33490K9737562 2PCG33499JC736266 4RKG33498K9737650 4RKG3349XK9737634 4RKG33499L9737674 2PCG3349XJC736261 4RKG33497K9737560 4RKG33494K9737564 2PCG33492LC736578 4RKG33496K9737629 4RKG33496K9737632 2PCG33496JC736256 2PCG33490JC736253 4RKG33490H9737408 4RKG33492K9737563 4RKG33495L9737672 2PCG3349XJC736275 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 GROOMES TOURS INC. 5506 SCOTTDALE-DAWSON ROAD SCOTTDALE, PA 15683 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33495HC713520 2PCH33499BC711809 2PCH33494KC710390 2PCH33492FC713021 2PCH33498EC712485 2PCH33497FC712737 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 GROOMES TOURS INC. 5506 SCOTTDALE-DAWSON ROAD SCOTTDALE, PA 15683 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33495HC713520 2PCH33499BC711809 2PCH33494KC710390 2PCH33492FC713021 2PCH33498EC712485 2PCH33497FC712737 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 GUARDIAN ANGEL TOURS LLC 5453 N ROAD ORANGEBURG, SC 29118 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33492AC711696 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 H & L CHARTER COMPANY, INC. 1621 EAST CEDAR STREET ONTARIO, CA 91761 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33493KC720523 2PCH33491BC711870 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 HAG, LLC PO Box 1789 MADISON, TN 37115 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCC33499FC735852 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 HAGGERTY EQUIPMENT LEASING INC. 4015 WEST TOMPKINS AVENUE LAS VEGAS, NV 89103 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33492DC712156 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 HALJOE COACHES USA, LLC 2563 208TH STREET LAKE CITY, FL 32024 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCCS3499KC736464 2PCYS3498DC735489 2PCCS349XKC736425 2PCCS3498HC736173 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 HAMPTON JITNEY INC. 395 COUNTY ROAD 39A SUITE #6 SOUTHAMPTON, NY 11968 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCG33496DC735449 2PCG33497DC735444 2PCG33493GC736062 2PCG33499KC736446 2PCG33492NC736695 2PCG33493CC735276 2PCG3349XGC735894 2PCG33499GC735921 2PCG33498GC735893 2PCH33498HC713690 2PCG33496GC736069 2PCG33492KC736448 2PCG33492EC735661 2PCG33494EC735659 2PCG33498GC736011 2PCH33498EC712681 2PCG33498JC736307 2PCH33497EC712588 4RKG33493H9737385 2PCH33494KC710244 2PCH33493CC712052 2PCG33498LC736598 2PCH33496CC712109 2PCH33498LC720731 2PCG33491JC736312 2PCH33496AC711605 2PCG33490HC736179 2PCG33495BC735021 2PCH33492LC721051 2PCH33496EC712551 2PCG33494LC736596 2PCG33491CC735275 2PCH33496DC712371 2PCG33492BC735025 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 HANA TOURS INC 13600 TRIADELPHIA ROAD GLENELG, MD 21737 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33493GC713322 2PCH33499FC712710 2PCH33494FC712940 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 HANK AND MAUREE BOOTH 18806 WIMBLEDON CIR LUTZ, FL 33558 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS349XDC712198 2PCVS3494JC710233 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 HANSEN LEASING, INC 3131 MAY ROAD PERU, IL 61354 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33499BC711728 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 HARBOR VIEW TOURS 1525 E. DENNI ST. WILMINGTON, CA 90744 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33492HC713698 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 HARDING UNIVERSITY, INC. HU BOX 10694 915 EAST MARKET AVENUE SEARCY, AR 0 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33496JC710082 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 HARLOW’S BUS SERVICE 1021 SOUTH 23RD ST BISMARCK, ND 58504 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33498CC711902 2PCH33499HC713830 2PCH33490KC710306 2PCH33496CC711901 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 HARRY & DENA STOUT 20 IRVEN STREET TRENTON, NJ 8638 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3490KC720615 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 HAWKEYE STAGES, INC. 703 DUDLEY STREET DECORAH, IA 0 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33493JC713960 2PCH33498FC713010 2PCH3349XKC720518 2PCH3349XFC713011 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 HAWKEYE STAGES, INC. 703 DUDLEY STREET DECORAH, IA 0 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33493JC713960 2PCH33498FC713010 2PCH3349XKC720518 2PCH3349XFC713011 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 HAWKEYE STAGES, INC. 703 DUDLEY STREET DECORAH, IA 0 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33493JC713960 2PCH33498FC713010 2PCH3349XKC720518 2PCH3349XFC713011 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 HAYMARKET TRANSPORTATION INC. 8300 GREY EAGLE DRIVE UPPER MARLBORO, MD 20772 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33492DC712352 2PCH33499DC712350 4RKG33499H9737312 2PCH33491FC712877 2PCH33494FC712873 2PCH33493CC712066 2PCH33496FC712874 2PCH33499FC712870 4RKG33490H9737313 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 HAZENS INVESTMENT 6101 WEST CENTRURY BLVD LOS ANGELES, CA 90045 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33413GC713069 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 HDN MI MUSICA, INC 43055 US 70 PORTALES, NM 88130 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCCS3495FC735849 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 HEATHER and IVOR MASSEY 756 MYRTLE GROVE LANE BOHANNON, VA 23021 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS349XKC710447 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 HEMPHILL BROTHERS LEASING PO Box 290605 NASHVILLE, TN 37229 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCCS3490KC736367 2PCC33490HC736195 2PCVS3495FC712872 2PCCS3493LC736607 2PCCS3497LC736528 2PCVS349XGC713257 2PCCS3490HC736118 2PCCS3495KC736395 2PCVS3499LC721070 2PCCS349XLC736586 2PCCS3499EC735660 2PCCS3491LC736492 2PCYS3495DC735403 2PCVS349XDC712265 2PCVS3490MC721170 2PCH33490KC720608 2PCVS3494KC720651 2PCVS3498JC713927 2PCCS3497FC735920 2PCVS3494EC712666 2PCCS3498MC736667 2PCCS3498HC736187 2PCC33498HC736106 2PCVS3497FC712937 2PCVS3497GC713393 2PCCS3497HC736133 2PCCS3498FC735800 2PCC33495FC735766 2PCCS349XEC735666 2PCCS349XEC735599 2PCCS3497EC735494 2PCYS3493DC735402 2PCCS349XLC736507 2PCYS3499CC735239 2PCC33496GC735955 2PCCS3497LC736514 2PCCS3498GC735992 2PCCS3499FC735918 2PCC33492JC736320 2PCVS3498HC713615 2PCC33493GC736089 2PCC33494JC736299 2PCCS3492NC736679 2PCCS3492LC736534 2PCVS3497LC720838 2PCVS3495BC711859 2PCCS3495KC736428 2PCCS3499KC736447 2PCCS3494EC735551 2PCC33494LC736502 2PCYS3491DC735401 2PCYS3491DC735298 2PCYS349XCC735234 2PCC33494GC735954 2PCC3349XKC736373 2PCVS3492JC713891 2PCCS3490GC736022 2PCCS3495HC736213 2PCC33493JC736343 2PCC33498JC736306 2PCC33492LC736563 2PCC33493JC736293 2PCC33494HC736152 2PCCS349XFC735846 2PCC33497FC735784 2PCCS3495KC736445 2PCCS3494EC735663 2PCCS3498KC736472 2PCYS3499DC735453 2PCH33491EC712523 2PCCS3498LC736506 2PCYS3498CC735233 2PCVS3493JC713933 2PCC33496KC736385 2PCCS3492FC735923 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 HEMPHILL BROTHERS LEASING PO Box 290605 NASHVILLE, TN 37229 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCCS3490KC736367 2PCC33490HC736195 2PCVS3495FC712872 2PCCS3493LC736607 2PCCS3497LC736528 2PCVS349XGC713257 2PCCS3490HC736118 2PCCS3495KC736395 2PCVS3499LC721070 2PCCS349XLC736586 2PCCS3499EC735660 2PCCS3491LC736492 2PCYS3495DC735403 2PCVS349XDC712265 2PCVS3490MC721170 2PCH33490KC720608 2PCVS3494KC720651 2PCVS3498JC713927 2PCCS3497FC735920 2PCVS3494EC712666 2PCCS3498MC736667 2PCCS3498HC736187 2PCC33498HC736106 2PCVS3497FC712937 2PCVS3497GC713393 2PCCS3497HC736133 2PCCS3498FC735800 2PCC33495FC735766 2PCCS349XEC735666 2PCCS349XEC735599 2PCCS3497EC735494 2PCYS3493DC735402 2PCCS349XLC736507 2PCYS3499CC735239 2PCC33496GC735955 2PCCS3497LC736514 2PCCS3498GC735992 2PCCS3499FC735918 2PCC33492JC736320 2PCVS3498HC713615 2PCC33493GC736089 2PCC33494JC736299 2PCCS3492NC736679 2PCCS3492LC736534 2PCVS3497LC720838 2PCVS3495BC711859 2PCCS3495KC736428 2PCCS3499KC736447 2PCCS3494EC735551 2PCC33494LC736502 2PCYS3491DC735401 2PCYS3491DC735298 2PCYS349XCC735234 2PCC33494GC735954 2PCC3349XKC736373 2PCVS3492JC713891 2PCCS3490GC736022 2PCCS3495HC736213 2PCC33493JC736343 2PCC33498JC736306 2PCC33492LC736563 2PCC33493JC736293 2PCC33494HC736152 2PCCS349XFC735846 2PCC33497FC735784 2PCCS3495KC736445 2PCCS3494EC735663 2PCCS3498KC736472 2PCYS3499DC735453 2PCH33491EC712523 2PCCS3498LC736506 2PCYS3498CC735233 2PCVS3493JC713933 2PCC33496KC736385 2PCCS3492FC735923 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 HENRY SCHWENDIMAN 2502 LYNNWOOD DR. SALT LAKE CITY, UT 84109 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3498HC713663 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 HOLIDAY MOTOR COACH, INC. 1095 EAST IONA ROAD IDAHO FALLS, ID 83401 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33499NC721213 2PCH33492NC721215 2PCH33499NC721261 2PCH33499FC712917 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 HOLIDAY MOTOR COACH, LLC 795 EAST TROPICANA AVE LAS VEGAS, NV 89119 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33490KC720611 2PCG33496JC736354 2PCH33494KC710325 2PCH3349XKC720678 2PCG33494HC736170 2PCH33498LC721023 2PCH33498LC720843 2PCH33497LC721031 2PCH33491NC721173 2PCH33495KC720717 2PCH33498KC710473 2PCH33497LC720915 2PCH33499JC714000 2PCG33496GC736055 2PCH33491NC721187 2PCH33496KC710326 2PCH33498KC720677 2PCH33490LC720867 2PCH33496LC721022 2PCH33490LC721033 2PCH33498KC720629 2PCH33492HC713488 2PCH33494GC713278 2PCH33498JC713906 2PCH33498GC713378 4RKG33494H9737377 2PCH3349XLC720875 2PCH33492KC710324 2PCH33491KC720682 2PCH33492JC710001 2PCH33495LC720850 2PCH33495KC720622 2PCH33491KC710329 2PCH33491LC721011 2PCH33497KC720718 2PCH33493KC720716 2PCH33494JC713904 2PCH33496GC713279 4RKG33496H9737378 2PCH33499KC720610 2PCH33493NC721188 2PCH3349XKC720681 2PCH33492KC720612 2PCH33498KC710327 2PCH33496LC721036 2PCH3349XHC713707 2PCH33493NC721174 2PCH33496GC713380 2PCH33499KC710479 2PCH33497JC710107 2PCH3349XKC710474 2PCH33493GC713269 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 HOLIDAY MOTORCOACH P.O. BOX 50400 IDAHO FALLS, ID 83405 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33498MC721119 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 HOLIDAY TOURS, INC. 10367 RANDLEMAN ROAD PO Box 188 RANDLEMAN, NC 0 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33495GC713242 2PCH33499FC712920 2PCH33498EC712597 2PCH33495JC710168 2PCH33490FC712918 2PCH33492GC713246 2PCH33490FC712921 2PCH3349XEC712598 2PCH33494EC712600 2PCH33490GC713245 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 HOLLY RAE ENTERPRISES, LLC 725 SW HIGGINS AVE STE C MISSOULA, MT 59803 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCV33498MC721110 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 HOME GROWN MUSIC INC. 200 Parkade Court PEACHTREE CITY, GA 30269 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCBS3491EC735504 2PCCS3490FC735886 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 HONOR HILL FARMS MONTANA, LLC 725 SW HGGINS AVENUE STE C MISSOULA, MT 59803 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3494LC720862 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 HORIZON MOTOR COACH, INC. 949 APPLNG-HARLEM ROAD PO Box 1485 HARLEM, GA 30814 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33498GC713171 2PCH33499HC713536 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 HOT DOGGER TOURS, INC. DBA GOLD 105 GEMINI AVENUE BREA, CA 92821 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33496DC712192 2PCH33490FC712949 2PCH33498KC710277 2PCH33496GC713220 2PCH33499EC712480 2PCH33493CC711905 2PCH33494HC713623 2PCH33499FC712948 2PCH33499FC712951 2PCH33496KC710276 2PCH33493EC712622 2PCH33490KC710452 2PCH33492HC713622 2PCH33498DC712193 2PCH33496LC720906 2PCH33499EC712611 2PCH33496GC713217 2PCH33492HC713619 2PCH33498BC711767 2PCH33492LC720773 2PCH33499LC720768 2PCH33493GC713224 2PCH3349XEC712486 2PCH33496BC711766 2PCH33419BC711769 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 HOWARD AND DEBBIE GRIFFIN 1710 BELLAMY ROAD KEYSTONE HEIGHTS, FL 32656 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3499HC713543 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 HOWARD LEASING, INC. PO Box 55 MONTEVALLO, AL 35115 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCCS3495KC736400 2PCVS3494MC721155 2PCCS3496GC735960 2PCCS3493HC736162 2PCCS3496FC735827 2PCVS3495JC710287 2PCCS3499GC735984 2PCCS3491JC736294 2PCVS3497NC721233 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 HOWARD PALMER PO Box 767 MANVEL, TX 77578 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3499KC720693 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 HUSKEY BUS & TRANSPORTATION 1 CAVE INDUSTRIAL DR FESTUS, MO 63028 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33498BC711722 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 IMPERIAL BUS COMPANY INC. 7622 HAYS HILL STREET SAN ANTONIO, TX 78256 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33494BC711779 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 IMPERIAL ROYAL TOURS INC. 2150 SAGAMORE PARKWAY NORTH LAFAYETTE, IN 47903 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33491KC720598 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 IMPERIAL ROYAL TOURS, INC. 2150 SAGAMORE PARKWAY NORTH PO Box 6009 LAFAYETTE, IN 47909 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33499BC711793 2PCH33493HC713662 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 INDIAN TRAILS, INC. 109 EAST COMSTOCK STREET OWOSSO, MI 48867 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33495DC712328 2PCH33495LC720895 2PCH33496JC710048 2PCH33493GC713286 2PCH33496LC720999 4RKG33493L9737704 4RKG33491L9737703 4RKG33495L9737736 2PCH33495GC713287 2PCH33494KC710437 2PCH33497DC712329 2PCH33491KC710444 4RKG33498L9737701 2PCH33496KC710438 2PCH33492LC721003 2PCH33497JC710043 2PCH33499LC720947 2PCH33497GC713291 2PCH33499JC710044 4RKG33499M9737756 2PCH3349XKC710443 2PCH33490LC720917 2PCH33497LC720994 4RKG33497L9737706 2PCH33492LC720949 4RKG33493L9737735 2PCH33499GC713289 2PCH33497KC710433 2PCH33493DC712330 2PCH33498LC720907 4RKG3349XL9737702 2PCH33499LC720995 4RKG33495L9737705 2PCH33490LC720948 4RKG33491L9737734 2PCH33497GC713288 2PCH33490JC710045 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 INDUSTRIAL BUS LINES, INC DBA ALL 230 SOUTH COUNTRY CLUB DRIVE MESA, AZ 85210 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33495DC712359 2PCH33494CC711931 2PCH33497KC710223 2PCH33490GC713150 2PCH33491HC713787 2PCH33496JC713936 2PCH33492JC713934 2PCH33490DC712303 2PCH33498DC712355 2PCH33491LC720733 4RKG33498K9737602 2PCH33491GC713156 2PCH3349XKC710376 2PCH3349XHC713786 2PCH33491GC713240 2PCH33498LC720793 2PCH33491DC712343 2PCH33490DC712351 2PCH33496LC720730 2PCH33490KC710385 2PCH3349XGC713155 2PCH33494FC712890 2PCH3349XFC712828 2PCH33495GC713239 2PCH33496LC720792 2PCH33495DC712345 2PCH33496CC711932 2PCH33495KC710222 2PCH33492GC713151 2PCH33493GC713062 2PCH33493GC713241 2PCH33493GC713238 4RKG33498J9737484 2PCH33499DC712347 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 INDUSTRIAL BUS LINES, INC DBA ALL 230 SOUTH COUNTRY CLUB DRIVE MESA, AZ 85210 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33495DC712359 2PCH33494CC711931 2PCH33497KC710223 2PCH33490GC713150 2PCH33491HC713787 2PCH33496JC713936 2PCH33492JC713934 2PCH33490DC712303 2PCH33498DC712355 2PCH33491LC720733 4RKG33498K9737602 2PCH33491GC713156 2PCH3349XKC710376 2PCH3349XHC713786 2PCH33491GC713240 2PCH33498LC720793 2PCH33491DC712343 2PCH33490DC712351 2PCH33496LC720730 2PCH33490KC710385 2PCH3349XGC713155 2PCH33494FC712890 2PCH3349XFC712828 2PCH33495GC713239 2PCH33496LC720792 2PCH33495DC712345 2PCH33496CC711932 2PCH33495KC710222 2PCH33492GC713151 2PCH33493GC713062 2PCH33493GC713241 2PCH33493GC713238 4RKG33498J9737484 2PCH33499DC712347 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 INLAND EMPIRE STAGES, INC. 9567 8th STREET RANCHO CUCAMONGA, CA 91730 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33491EC712439 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 INNOVATIVE COACHWORKS PO Box 9510 WICHITA, KS 67277 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3494KC710315 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 INNOVATIVE TRANSPORTATION SOLUTIONS 3439 S 40TH ST PHOENIX, AZ 85040 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33495GC713192 2PCH33491KC720715 2PCH33491GC713190 2PCH33494KC720711 2PCH33491GC713187 2PCH33490KC720706 2PCH33498GC713185 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 INTERMEX INC. 13523 FRANCISQUITO AVE #C BALDWIN PARK, CA 91706 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33496FC712857 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 INVIEW TRAVEL INC. 8301 EDGEWATER DRIVE SUITE 202 OAKLAND, CA 94621 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33499DC712395 2PCH33497BC711825 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 IONOSPHERE TOURS, INC. 307 N. MAIN STREET ANDERSON, SC 29622 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33499EC712561 2PCH33497EC712591 2PCH33494JC710128 2PCH33496JC710129 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ISRAEL HOUGHTON 59 CAROLYN PLACE CHAPPAQUA, NY 10514 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCYS3493CC735284 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 J & F TOURS TRANSPORTATION 1240 WIN DRIVE BETHLEHEM, PA 18017 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33493LC720863 2PCH3349XKC720552 2PCH33494JC710114 2PCH33496JC710115 2PCH3349XLC720861 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 J & R TOURS LTD 187 ROUTE 303 VALLEY COTTAGE, NY 10989 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCG33499LC736609 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 J & S ENTERPRISES 3143 CABOT COVE NAVARRE, FL 32566 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCCS3490NC736681 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 J. DIAMOND INC. STE#104 805 LIVE OAK DRIVE CHESAPEAKE, VA 23320 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33499KC710403 2PCH33499LC720916 2PCH3349XHC713545 2PCH33494GC713152 2PCH3349XLC720780 2PCH33497JC713993 2PCH33491LC720781 2PCH33499JC713963 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 J. ELLIOTT ENTERTAINMENT INC. 4195 CHINO HILLS PARKWAY #91 CHINO HILLS, CA 91709 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCC33499GC735951 2PCC33491EC735584 2PCC33490EC735625 2PCCS349XFC735782 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 J. YUAN CORP. DBA LION EXPRESS 1773 WEST SAN BERNARDINO RD UNIT A1 WEST COVINA, CA 91790 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33493BC711725 2PCH33493LC720927 2PCH33490KC710354 2PCH33496HC713753 2PCH33499CC711875 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 J.E.T. LIMOUSINES & TRANSPORATION 1737 E. WASHINGTON STREET PHOENIX, AZ 85034 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33497EC712428 2PCH33497LC720980 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 JACK COOK 10400 S.E. COOK COURT, #181 MILWAUKIE, OR 97222 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3491KC710305 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 JACK R COOK 18445 CYPRESS ROSEHILL RD CYPRESS, TX 77429 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCBS3495LC736555 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 JACKSON ROCK SPRINGS STAGES, INC. 542 SOUTH DELONG STREET SALT LAKE CITY, UT 84104 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33497BC711744 2PCH33492GC713120 2PCH33496GC713122 2PCH33494FC712971 2PCH33493KC720649 2PCH33497EC712459 2PCH33498DC712209 2PCH33498KC710358 2PCH33494EC712547 2PCH33499LC721094 2PCH33490LC721100 2PCH33497CC711969 2PCH33496HC713624 2PCH33494GC713121 2PCH33493LC720975 2PCH33490KC710256 2PCH33491EC712487 2PCH33496EC712453 2PCH33491LC720831 2PCH33495DC712278 2PCH33492FC712726 2PCH33497GC713033 2PCH33492LC721101 2PCH33499NC721177 2PCH33495HC713775 2PCH33494KC710261 2PCH33495CC712067 2PCH33497KC710254 2PCH33491JC713925 2PCH33490FC712868 2PCH3349XLC720830 2PCH33490BC711827 2PCH33492HC713443 2PCH33496LC721098 2PCH33499EC712673 2PCH33490NC721178 2PCH33490HC713490 2PCH33492KC710260 2PCH33494KC710258 2PCH33491KC720648 2PCH33498JC713940 2PCH33496KC710357 2PCH33494DC712238 2PCH33498FC712729 2PCH33491JC710104 2PCH33498LC721099 2PCH3349XCC711934 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 JACO ENTERPRISES LLC PO Box 23313 LEXINGTON, KY 40523 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33498KC720680 2PCH33491KC720679 2PCH33495KC710494 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 JAG ON THE ROAD, LLC 124 WEST PINE ST. MISSOULA, MT 59802 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3499GC713086 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 JALBERT LEASING INC., 185 GRAFTON DRIVE PORTSMOUTH, NH 3801 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 4RKG33496H9737428 2PCH33491FC712801 4RKG33497H9737387 2PCG33491FC735765 2PCG33496FC735762 4RKG33494J9737501 4RKG33494H9737427 4RKG33493J9737442 4RKG33499H9737388 4RKG33496J9737502 4RKG33497H9737390 4RKG33499K9737656 2PCG33495JC736314 4RKG33490H9737389 4RKG33499H9737391 2PCG33493CC735293 4RKG33490K9737657 2PCG33497JC736315 4RKG33497K9737655 2PCH33494CC712111 2PCH3349XGC713379 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 JAMEL CONTAINERS PO Box 2699 CHATTANOOGA, TN 37409 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3490DC712243 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 JAMES & ANN MARIE WHITELEY 3157 XL SPUR GRAND JUNCTION, CO 81503 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCV33498GC713030 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 JAMES A. ETTERMAN, SR UNIT 10 33840 SOUTH GARCIA ST PORT ISABEL, TX 78578 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3494GC713092 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 JAMES AND CATHY DONOVAN 36 LEDGE GATE SULLIVAN, ME 4664 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS349XMC721113 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 JAMES AND KATHY VANDER KOLK 938 FOKAL DRIVE SW GRAND RAPIDS, MI 49534 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3495LC720983 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 JAMES DAVID CASTO II 3121 NE 55TH STREET FORT LAUDERDALE, FL 33308 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCBS3499LC736526 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 JAMES EXPRESS 215 ARUNDEL ROAD BURLINGAME, CA 94010 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33493JC710007 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 JAMES GRIFONI 159 STILLWATER CT MARCO ISLAND, FL 34145 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS349XDC712248 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 JAMES LONG 2902 AVALOS DRIVE THE VILLAGES, FL 32162 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS349XJC710155 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 JAMES MADISON UNIVERSITY 181 PATTERSON STREET HARRISONBURG, VA 22807 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33492KC720688 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 JAMES N. VANGILDER REVOCABLE TRUST 9560 GRANBURY HWY WEATHERFORD, TX 76087 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCBS3495KC736392 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 JAMES OR MARY CLAIRE DOVER 27230 COVE DRIVE ORANGE BEACH, AL 36561 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3495CC711975 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 JAMES P. BRADY 2002 WEST CORRAL KINGSVILLE, TX 78363 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3497BC711894 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 JAMES RIVER BUS LINES 915 NORTH ALLEN AVENUE RICHMOND, VA 23220 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCG33491EC735540 2PCG33490FC735790 2PCG33490FC735787 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 JAMES SHOEN 15200 FRYE RD FORT WORTH, TX 76155 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3499FC712986 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 JAMES SLATTERY 1 PELICAN ISLE FORT LAUDERDALE, FL 33301 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3499JC710101 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 JAMES W BROWN PO Box 657 MANSFIELD, TX 76063 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3497FC712694 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 JAMES WALKER 1460 SALVADORE COURT MARCO ISLAND, FL 34145 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCV33497HC713635 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 JASON CRABB MINISTRIES LLC PO Box 681117 FRANKLIN, TN 37068 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCC33494HC736149 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 JASON DIXON 224 MARKET AVE BOERNE, TX 78006 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCBS3493FC735909 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 JAY AND GINGER DICKEY 1603 SHADY GROVE WAY BILLINGS, MT 59106 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3495MC721147 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 JAY GRIBBLE 842 BEACH ROAD SANIBEL, FL 33957 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCBS3490GC735934 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 JEFF CARPOFF 4901 PARK ROAD BENICIA, CA 94510 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCV33492EC712503 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 JEFF GORDON, INC. 4345 PAPA JOE HENDRICK BLVD PO Box 880 CHARLOTTE, NC 0 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCV33491CC711954 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 JEFF GREISCHAR 410 DOWNTOWN PLAZA FAIRMONT, MN 56031 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCBS3499FC735865 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 JEFF SHEEHAN 500 WOODWARD #250 DETROIT, MI 48226 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3494LC720814 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 JERRY & CAROL TUSHMAN 358 LAKEWOOD DR BLOOMFIELD HILLS, MI 0 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3495EC712594 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 JERRY & GERRI ROSSI 20 FAWN RIDGE ROAD HOPKINTON, MA 1748 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3494BC711772 2PCVS3493LC720772 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 JERRY COLLINS 10457 COUNTY ROAD 4 MIDDLEBURY, IN 46540 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3496KC710414 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 JERRY KINZER RT.80 PO Box 506 ALLEN, KY 41601 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCV33493EC712560 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 JESSE AND MILO KIRK PO Box 2379 BIGFORK, MT 59911 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCV33497LC720898 2PCV33497KC710435 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 JGM COACH LLC 10 CHERRY STREET WELLSBORO, PA 16901 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCC33497FC735767 2PCC33498EC735596 2PCC33490JC736316 2PCC33490EC735513 2PCC33494JC736318 2PCC33494GC735985 2PCC33497GC736032 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 JIM & ANNIE SHRIEVE 560 LAKE POOL ROAD PO Box 277 SHEPHERD, TX 77371 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3494BC711786 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 JIM A. ROBINSON 21868 STAGE STOP LANE LEAD, SD 57754 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCV33492EC712632 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 JIM SHOCKEY 614 WEST 184TH STREET GARDENA, CA 90248 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3493CC712140 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 JIMBO TAYLOR 861 E 33RD STREET EDMOND, OK 73013 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3496KC710378 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 JIMBO TAYLOR LIBERTY RUN ROAD GUTHRIE, OK 73044 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCBS3494LC736515 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 JIMMIE JOHNSON RACING II INC 370 EAST MAPLE, 4TH FLOOR BIRMINGHAM, MI 48009 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCV33493EC712557 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 JIMMY HOLMES 2134 LONG HOLLOW PIKE GALLATIN, TN 37066 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCCS349XGC735962 2PCCS3490LC736581 2PCCS3497JC736283 2PCCS3492LC736517 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 JLE PERSONAL ENTERP. 1457 130TH A BELLEVUE, WA 98005 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS349XGC713081 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 JNC LEASING INC 4624 13 TH ST WYANDOTTE, MI 48192 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33493CC712021 2PCH33497DC712184 2PCH33495CC712022 2PCH33497CC712023 2PCH33491DC712195 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 JNL GLOBAL CO. 12735 VINTAGE DR RANCHO CUCAMONGA, CA 91739 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33492HC713748 2PCH33495GC713306 2PCH33499HC713746 2PCH33493GC713305 2PCH33495GC713368 2PCH33491HC713515 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 JOE BISHOP 35415 PRIEST CREEK RD STEAMBOAT SPRINGS, CO 80488 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCBS3496DC735299 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 JOE GIBBS RACING 13415 REESE BLVD HUNTERSVILLE, NC 28078 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCV33491BC711838 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 JOEL LABUTE 4010 ALBRITTON RD SAINT CLOUD, FL 34772 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCBS3499EC735539 2PCBS3498DC735417 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 JOHN & JOAN BOLLIER 7616 SE 28TH AVE PORTLAND, OR 97202 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCBS3498JC736238 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 JOHN & JUDY AUSTIN 6300 NORTH SAGEWOOD #H125 PARK CITY, UT 84098 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3497BC711846 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 JOHN & LISA ROBINSON 124 W. PINE STREET MISSOULA, MT 59802 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3493FC712997 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 JOHN ALLEN MARQUART 373 HARMONY LANE TITUSVILLE, FL 32780 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3491GC713096 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 JOHN B. HART PO Box 2526 PONTE VEDRA, FL 32004 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3495EC712479 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 JOHN B. HART DBA TRUMP 2020 LLC 301 S. RPSCOE BLVD PONTE VEDRA, FL 32082 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3494LC720988 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 JOHN C. CALHOUN COMMUNITY COLLEGE PO Box 2216 DECATUR, AL 35609 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33490FC713003 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 JOHN CHERRY 9417, PAUL’S DRIVE CLINTON, MD 20735 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3494JC713939 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 JOHN E. SCHNEIDER 3579 DRIFTING DR HELLERTOWN, PA 18055 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3498FC712820 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 JOHN HARRIS 704 KRIETEMEYER PATH THE VILLAGES, FL 32163 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3494GC713237 2PCVS3498GC713273 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 JOHN T. CYR & SONS, INC P.O. BOX 368 OLD TOWN, ME 4468 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 4RKG33492H9737314 2PCG33490LC736594 4RKG33497H9737311 2PCG33492LC736564 2PCG33491HC736143 2PCG33495DC735295 2PCG3349XEC735665 2PCG33497GC736002 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 JOHN W. ABELL PO Box 973136 MIAMI, FL 33197 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3494LC720926 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 JOHN W. ALLISON HIGHWAY 286 WEST PO Box 1089 CONWAY, AR 72032 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3498JC713975 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 JOHNNY AND TERRY GRAY 2100 W. MAIN ST. PO Box 810 ARTESIA, NM 88210 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCV33494HC713639 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 JON GOODMAN 2020 N. BAYSHORE DRIVE MIAMI, FL 33137 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCCS3498FC735778 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 JOSEPH REGENSTEIN 12810 CHAFORD CIR FORT MYERS, FL 33913 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3492LC720908 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 JOYCE CARTER 388 LAKE SUZANNE DRIVE LAKE WALES, FL 33859 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3496GC713059 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 JOYE DARWIN DBA LEISURE TIME 73 GASTON WESTBROOK AVENUE EMERSON, GA 30137 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCG33492DC735433 4RKG33493H9737340 2PCH33497DC712251 2PCH33491FC712796 2PCH3349XHC713559 2PCH33498BC711784 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 JPM TEAM, LLC DBA JAMES A MILLER 303 CANAL ST BIGFORK, MT 59911 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCBS3490KC736462 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 JUAN CARLOS QUINTANA 411 WALNUT STREET #16620 GREEN COVE SPRINGS, FL 32043 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3492CC711951 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 KARST STAGE, INC. 511 NORTH WALLACE AVENUE BOZEMAN, MT 59715 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH3349XJC710067 2PCH33496JC710065 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 KATHLEEN WELSH 57415 LIGHTHOUSE ROAD HATTERAS, NC 27943 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCCS3495FC735771 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 Katiebug, LLC 124 W. PINE ST. MISSOULA, MT 59802 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCBS3493DC735485 2PCVS3496EC712524 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 KEITH ALLEN DBA EAST LYNN FERTILIZE PO Box 66 EAST LYNN, IL 60932 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS349XCC712135 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 KEITH JONES 880 W ROSLYN ROAD COLONIAL HEIGHTS, VA 23834 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3498HC713825 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 KELLY TOURS INC 2788 US HIGHWAY 80 WEST GARDEN CITY, GA 31408 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33493DC712120 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 KEN MASTERSON 400 UNION DR. SOMERVILLE, TN 38068 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3490HC713513 2PCVS3496EC712636 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 KENNETH & SUSAM CATCHOT 200 IRVINE FLATS ROAD #180 POLSON, MT 59860 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCV3349XJC710041 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 KENNETH C. WILLIAMS 200 CONGRESS AVENUE, 36 AE AUSTIN, TX 78701 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3495KC710453 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 KEVIN BABINEAU 1421 LYNNMERE DRIVE THOUSAND OAKS, CA 91360 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3497FC712954 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 KEVIN HARVICK INC. 6900 HUDSPETH ROAD PO Box 222098 HARRISBURG, NC 28075 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCV3349XFC712945 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 KIM AND JOHN ROSS 470 MANDALAY AVE, #305 CLEARWATER BEACH, FL 33767 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCV33499KC720531 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 KIM AND RICHARD MULDER 411 STONEBRIDGE DRIVE AMHERST, OH 44001 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS349XMC721130 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 KING CADILLAC BUICK GMC INC 1700 WEST EVANS STREET FLORENCE, SC 29501 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCCS3490FC735905 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 KING LIMO SERVICE, INC. PO Box 4857 MISSION VIEJO, CA 92690 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33495GC713371 2PCH33492FC712810 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 KINGS HIGHWAY 13001 FM 179 WOLFFORTH, TX 79382 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33497GC713422 2PCG33492HC736104 2PCH33498FC713024 2PCH33493HC713872 4RKG33492H9737376 2PCH33495FC712865 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 KINGSMEN INC DBA PO Box 661 CONLEY, GA 0 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33499GC713244 2PCH33498HC713625 2PCH33495HC713517 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 KINGZ TRANSPORTATION 2368 US HIGHWAY 9 HOWELL, NJ 7731 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33490CC711876 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 KNIGHT COACH, INC 37 KIRKWOOD DRIVE LAUREL, MS 39443 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33490FC712871 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 KNOXVILLE TOURS, INC. PO Box 12580 KNOXVILLE, TN 0 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33490GC713276 2PCH33495BC711791 2PCH33499FC712741 2PCH33499GC713275 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 KOINONIA CHARTERS LLC. DBA 200 NORTH MILES STREET ELIZABETHTOWN, KY 42701 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33498HC713530 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 KOLEN JONES 13419 CHESDIN LANDING DRIVE CHESTERFIELD, VA 23838 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3499GC713153 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 KSK LLC 109 BEAULIEU BND SAVANNAH, GA 31406 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3495BC711778 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 KYLE BUSCH MOTORSPORTS INC. 351 MAZEPPA RD MOORESVILLE, NC 0 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3494HC713711 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 KYLE WIDDISON 208 E. TANAGER LANE DRAPER, UT 84020 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3491CC711925 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 L & W PROPERTIES, G.P 323B VICTOR REITER PARKWAY PORTLAND, TN 37148 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCY33498BC735003 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 L&S FRAMING DBA TIM LAVOIE 1145 TERA COURT ROCKLIN, CA 95765 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCBS3493GC735927 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 LA COACH INC 15317 S SAN PEDRO GARDENA, CA 90248 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH3349XKC720714 2PCH33490GC713410 2PCH33494CC711878 2PCH33493HC713838 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 LAMAR & KAREN SANFORD 23910 NORTH 19TH AVENUE STE 48 PHOENIX, AZ 85085 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCY33499CC735139 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 LAMERS BUS LINES, INC. 2407 SOUTH POINT ROAD GREEN BAY, WI 0 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH3349XNC721219 2PCH33497CC711938 2PCH33495NC721189 2PCH33491KC710461 2PCH33494CC711976 2PCH33497KC710237 2PCH33497NC721212 2PCH33492DC712254 2PCH33496NC721220 2PCH33499CC711939 2PCH33496CC711977 2PCH33499KC710238 2PCH33497DC712119 2PCH3349XKC710460 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 LAMERS BUS LINES, INC. 2407 SOUTH POINT ROAD GREEN BAY, WI 0 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH3349XNC721219 2PCH33497CC711938 2PCH33495NC721189 2PCH33491KC710461 2PCH33494CC711976 2PCH33497KC710237 2PCH33497NC721212 2PCH33492DC712254 2PCH33496NC721220 2PCH33499CC711939 2PCH33496CC711977 2PCH33499KC710238 2PCH33497DC712119 2PCH3349XKC710460 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 LAMOILLE VALLEY TRANSPORTATION,INC. 643 VERMONT ROUTE 15W MORRISVILLE, VT 5661 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33493LC720877 2PCH3349XFC712988 2PCH33496JC713984 2PCH33498FC712875 2PCH33496LC720811 2PCH33499KC720686 2PCH3349XLC720746 2PCH33498JC713985 2PCH33496KC710388 2PCH33497DC712217 2PCH33497HC713521 2PCH33491LC721087 4RKG33497H9737342 2PCH33497KC710321 2PCH33499LC720849 2PCH33496FC712731 4RKG33495H9737341 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 LANDMARK TRAVEL SERVICE INC. DBA PU 32610 17TH AVE S. BLDG D FEDERAL WAY, WA 98003 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33495BC711726 2PCH33491CC712079 2PCH33419EC712585 2PCH33496GC713332 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 LANE WALL 2207 Pasadena Drive Apt 5 AUSTIN, TX 78757 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3498HC713579 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 LARRY & LINDA FUNDERBURK 4031, CUMBY ROAD COOKEVILLE, TN 38501 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3494JC710023 2PCVS3499EC712680 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 LARRY ASZMANN 18981 MEADOW VIEW BLVD PRIOR LAKE, MN 55372 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCBS3496FC735838 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 LARRY D’ADDARIO 134 CHESTER ARTHUR ROAD QUECHEE, VT 5059 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3491HC713729 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 LARRY FUNDERBURK 1569 HEIGHTS BLVD MARCO ISLAND, FL 34145 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3491MC721162 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 LARRY JONES 709 ROCK SPRING ROAD BEL AIR, MD 21014 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3493EC712660 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 LARRY VASSAR 5 PUTTER COVE SHERWOOD, AR 72120 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3498KC710401 2PCVS3490KC720663 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 LASSEN TOUR & TRAVEL, INC. 57 SOUTH LINDEN AVE SOUTH SAN FRANCISCO, CA 94080 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33493DC712392 2PCH33493EC712653 2PCH33499CC712086 2PCH33496FC712969 2PCH3349XHC713853 2PCH33492GC713375 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 LAZAR ADVENTURES LLC 6800 S LAKOTA RIDGE LN COLUMBIA, MO 65203 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3491HC713441 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 LD TOURS, LLC 155 W IMPERIAL AVE SUITE 120 LAS VEGAS, NV 89102 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33499JC710027 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 LEE BOLDUC 24829 WASHINGTON STREET ASTATULA, FL 34705 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCCS3498MC736653 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 LEGACY FIVE, INC 7117 TULLAMORE LANE FRANKLIN, TN 37067 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3491GC713101 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 LENCH MOB PRODUCTIONS LLC. 16830 VENTURA BLVD SUITE 400 ENCINO, CA 91436 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCCS3499KC736402 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 LEON LONG 8 ESTATE DR LONG BEACH, MS 39560 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3496EC712572 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 LEPRECHAUN LINES INC. PO Box 2628 NEWBURGH, NY 12550 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33497DC712296 2PCH33493DC712294 2PCH33495DC712295 2PCH33490CC711909 2PCH33499CC711911 2PCH33495AC711689 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 LESTER & VALOIS MCGAHA 63 ESTATES DRIVE ODESSA, TX 79765 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCBS3490HC736129 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 LESTER QUAM 9229 WHITE TAIL DRIVE LAS VEGAS, NV 89134 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3497MC721165 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 LEWIS COACHES, INC. 3522 HAMILTON NEW ORLEANS, LA 70118 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33499NC721180 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 LEXINGTON PUBLIC SCHOOLS 300 SOUTH WASHINGTON STREET LEXINGTON, NE 68850 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33496LC720923 2PCH33496LC720839 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 LIBERTY COACH INC. PO Box 104-186 MOUNT POCONO, PA 18344 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33498EC712647 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 LIBERTY COACH OF FLORIDA, INC. 635 SE MONTEREY ROAD STUART, FL 0 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3490FC712715 2PCVS3497EC712497 2PCVS3495CC712009 2PCVS349XGC713114 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 LIBERTY COACH, INC. 1400 MORROW AVENUE NORTH CHICAGO, IL 60064 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3493NC721214 2PCVS3496MC721125 2PCVS3495MC721116 2PCVS3495NC721196 2PCVS3491MC721128 2PCVS3498NC721242 2PCVS3494MC721141 2PCVS3494NC721206 2PCVS3498NC721256 2PCVS3499MC721149 2PCVS3494NC721237 2PCVS3493NC721200 2PCVS3499LC720856 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 LIBERTY COACH, INC. 1400 MORROW AVENUE NORTH CHICAGO, IL 60064 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3493NC721214 2PCVS3496MC721125 2PCVS3495MC721116 2PCVS3495NC721196 2PCVS3491MC721128 2PCVS3498NC721242 2PCVS3494MC721141 2PCVS3494NC721206 2PCVS3498NC721256 2PCVS3499MC721149 2PCVS3494NC721237 2PCVS3493NC721200 2PCVS3499LC720856 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 LIBERTY COACH, INC. 1400 MORROW AVENUE NORTH CHICAGO, IL 60064 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3493NC721214 2PCVS3496MC721125 2PCVS3495MC721116 2PCVS3495NC721196 2PCVS3491MC721128 2PCVS3498NC721242 2PCVS3494MC721141 2PCVS3494NC721206 2PCVS3498NC721256 2PCVS3499MC721149 2PCVS3494NC721237 2PCVS3493NC721200 2PCVS3499LC720856 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 LIBERTY COACH, INC. 1400 MORROW AVENUE NORTH CHICAGO, IL 60064 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3493NC721214 2PCVS3496MC721125 2PCVS3495MC721116 2PCVS3495NC721196 2PCVS3491MC721128 2PCVS3498NC721242 2PCVS3494MC721141 2PCVS3494NC721206 2PCVS3498NC721256 2PCVS3499MC721149 2PCVS3494NC721237 2PCVS3493NC721200 2PCVS3499LC720856 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 LIBERTY COACH, INC. 1400 MORROW AVENUE NORTH CHICAGO, IL 60064 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3493NC721214 2PCVS3496MC721125 2PCVS3495MC721116 2PCVS3495NC721196 2PCVS3491MC721128 2PCVS3498NC721242 2PCVS3494MC721141 2PCVS3494NC721206 2PCVS3498NC721256 2PCVS3499MC721149 2PCVS3494NC721237 2PCVS3493NC721200 2PCVS3499LC720856 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 LIBERTY UNIVERSITY 4550 MAYFLOWER DRIVE LYNCHBURG, VA 24502 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33497JC710009 2PCH33496LC721053 2PCH33493JC710010 2PCH33494LC721049 2PCH33496LC721103 2PCH33498LC721054 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 LK EXPRESS INC. 2030 HUDSON STREET 1027 FORT LEE, NJ 7024 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33493DC712201 2PCH33499EC712589 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 LODEWICUS OOSTHUIZEN 1904 SE COLONY WAY JUPITER, FL 33478 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCV33497DC712432 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 LONE STAR CALF RANCH, LP 79-935 RANCHO LA QUINTA DR LA QUINTA, CA 92253 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3498LC720802 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 LONE STAR COACHES (AMTOUR) PO Box 531668 GRAND PRAIRIE, TX 75053 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33491GC713383 2PCH33493GC713319 2PCH33491GC713318 2PCH33490GC713391 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 LONE STAR COACHES, INC. 1705 VETERANS MEMORIAL HWY SUITE 3 COUNCIL BLUFFS, IA 51501 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33492GC713392 2PCH33497GC713386 2PCH33493GC713384 2PCH33499GC713390 2PCH33490GC713388 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 LONNIE & KATHY CUSTER 6266 LIGHTBOURN WAY NAPLES, FL 34113 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3494FC713012 2PCVS3497CC712027 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 LORENZ PARTNERS, LLC 8600 XYLITE STREET N.E. MINNEAPOLIS, MN 55449 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33491AC711690 2PCH33498AC711704 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 LORRETTA MAGNUSON 1225 LAKEVIEW DRIVE CHASKA, MN 55318 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3491HC713777 2PCVS3499DC712452 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 LOU ANN’S COACH, INC. 1848 W SPRUCE ROAD PULASKI, WI 54162 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCG33499EC735527 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 LOUISIANA LEADERSHIP INSTITUTE 5763 HOOPPER ROAD BATON ROUGE, LA 70811 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33497NC721260 2PCH33492NC721263 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 LOVING LIFE, LLC 302 N LAST CHANCE GULCH STE 409 HELENA, MT 59601 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCV3349XLC720880 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 LUX BUS AMERICA CO. 851 E. CERRITOS AVE ANAHEIM, CA 92805 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33498FC712908 2PCH33497JC710012 2PCH33494LC721035 2PCH33496KC710262 2PCH33490GC713102 2PCH33492KC710355 2PCH33494FC712906 2PCH33415BC711798 2PCH3349XJC713941 2PCH33499JC713896 2PCH33491JC710118 2PCG33497HC736146 2PCH33414HC713535 2PCH33495LC721027 2PCH33498LC721037 2PCH3349XKC710264 2PCH33495LC721044 2PCH33413DC712306 2PCH33492FC712905 2PCH33493FC712735 2PCG33496KC736467 2PCH3349XGC713205 2PCH3349XJC710120 4RKG33499H9737360 2PCH33496GC713251 2PCH33495LC721030 2PCH33491LC721039 2PCH33491HC713840 2PCH33492HC713796 2PCH33492GC713182 2PCH33492GC713103 2PCH33416FC712724 2PCH33493LC720782 2PCH33497JC713895 2PCH3349XLC720777 2PCG33497HC736194 2PCH33499JC710013 2PCH33499LC721032 2PCH3349XLC721041 2PCH33494GC713183 2PCH33415BC711820 2PCH33496FC712907 2PCH33490FC712787 2PCH33499FC712903 2PCH33492JC713898 2PCH3349XJC710117 2PCH3349XFC712909 2PCG33490HC736182 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 LYMAN RAMSAY 9533 RAMSAY ROAD GRAND BAY, AL 36541 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCBS349XHC736199 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 LZ FUN BUS, LLC 124 W PINE STREET MISSOULA, MT 59802 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3495JC710161 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 MACK PHILLIPS 3525 LYLEWOOD ROAD WOODLAWN, TN 37191 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCYS3499CC735287 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 MAGNOLIA COACHES, INC. 2315 COUNTY ROAD 75 PO Box 1075 SCHLATER, MS 38952 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCY33493CC735282 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 MAJOR TOURING LLC 3036 SAN LEO DRIVE ORLANDO, FL 32820 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCCS3490KC736417 2PCC33494EC735532 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 MALONEY LEASING P.O. BOX 1366 TUPELO, MS 38802 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCCS3491FC735783 2PCYS3495CC735142 2PCC33491NC736699 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 MALONG INTERNATIONAL INC. 45580 SHEPARD DRIVE, SUITE 13 STERLING, VA 20164 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33494LC720922 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 MANN-GRANDSTAFF VAMC 4815 NORTH ASSEMBLY STREET SPOKANE, WA 0 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCV33490EC712578 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 MAR CAR LEASING 4045 PARK 65 DRIVE INDIANAPOLIS, IN 46254 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33498KC710439 2PCH33495LC720945 2PCH33492KC710436 2PCH33498LC720941 2PCH33497JC710057 4RKG33492H9737362 2PCH33490KC710449 2PCH33499KC710448 2PCH33499HC713858 2PCH33491LC720957 2PCH33497LC720946 2PCH33491DC712326 2PCH33495KC710432 2PCH33491KC710427 2PCH33494FC713022 2PCH33491JC710054 2PCH33496JC710051 2PCH33498KC710442 2PCH33498FC712925 2PCH33496LC720954 2PCH33494DC712224 2PCH33493LC720944 2PCH33493KC710431 2PCH33493KC710428 2PCH33495JC710056 2PCH33498JC710052 2PCH33498DC712226 4RKG33496H9737350 2PCH33494KC710440 2PCH33490DC712222 2PCH33499LC720950 2PCH33491LC720943 2PCH3349XLC720942 4RKG33490H9737361 2PCH33493JC710055 2PCH33499KC710451 4RKG33498H9737351 4RKG3349XH9737349 4RKG33498H9737348 2PCH33494LC720953 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 MARATHON COACH, INC. 91333 COBURG INDUSTRIAL WAY COBURG, OR 97408 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3499FC712972 2PCBS3492NC736676 2PCV33493MC721144 2PCV33493HC713597 2PCBS3491NC736703 2PCBS3495NC736705 2PCV3349XNC721207 2PCV33497MC721163 2PCBS3497MC736672 2PCVS3499NC721198 2PCVS3499EC712646 2PCVS3496MC721111 2PCV33499EC712658 2PCVS3490MC721167 2PCVS3494MC721169 2PCV33491MC721143 2PCV33492MC721135 2PCVS3492NC721205 2PCVS3492NC721270 2PCBS3490FC735740 2PCV3349XNC721191 2PCVS3496MC721139 2PCCS3495NC736692 2PCBS3493LC736585 2PCV33497NC721262 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 MARATHON COACH, INC. 91333 COBURG INDUSTRIAL WAY COBURG, OR 97408 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3499FC712972 2PCBS3492NC736676 2PCV33493MC721144 2PCV33493HC713597 2PCBS3491NC736703 2PCBS3495NC736705 2PCV3349XNC721207 2PCV33497MC721163 2PCBS3497MC736672 2PCVS3499NC721198 2PCVS3499EC712646 2PCVS3496MC721111 2PCV33499EC712658 2PCVS3490MC721167 2PCVS3494MC721169 2PCV33491MC721143 2PCV33492MC721135 2PCVS3492NC721205 2PCVS3492NC721270 2PCBS3490FC735740 2PCV3349XNC721191 2PCVS3496MC721139 2PCCS3495NC736692 2PCBS3493LC736585 2PCV33497NC721262 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 MARATHON COACH, INC. 91333 COBURG INDUSTRIAL WAY COBURG, OR 97408 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3499FC712972 2PCBS3492NC736676 2PCV33493MC721144 2PCV33493HC713597 2PCBS3491NC736703 2PCBS3495NC736705 2PCV3349XNC721207 2PCV33497MC721163 2PCBS3497MC736672 2PCVS3499NC721198 2PCVS3499EC712646 2PCVS3496MC721111 2PCV33499EC712658 2PCVS3490MC721167 2PCVS3494MC721169 2PCV33491MC721143 2PCV33492MC721135 2PCVS3492NC721205 2PCVS3492NC721270 2PCBS3490FC735740 2PCV3349XNC721191 2PCVS3496MC721139 2PCCS3495NC736692 2PCBS3493LC736585 2PCV33497NC721262 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 MARCUS PAULO TOURS, INC 3253 DELL AVE NORTH BERGEN, NJ 7047 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33493CC711936 2PCH33498FC712861 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 MARGARET CONNER 7454 OLD HICKORY BLVD WHITES CREEK, TN 37189 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCYS349XDC735378 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 MARIN AIRPORTER 8 LOVELL AVENUE SAN RAFAEL, CA 94901 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33495BC711824 2PCH33492CC711944 2PCH33493JC713912 2PCH33492DC712321 2PCH33495HC713792 2PCH33498HC713785 2PCH33493HC713791 2PCH33491JC713911 2PCH33495HC713601 2PCH33499BC711826 2PCH33499KC710353 2PCH33492HC713605 2PCH33494DC712322 2PCH33495FC712803 2PCH33497KC710349 2PCH33498FC712889 2PCH33490GC713293 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 MARK BURKETT 5420 KILLARNEY RD JAKIN, GA 39861 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3499BC711783 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 MARK FIELDS 3620 Blackmoor Ln Lake Wales, FL 33859 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3498GC713161 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 MARK HAERRELL 11511 GOLDEN WILLOW CT ZIONSVILLE, IN 46077 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3496LC720748 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 MARK JUDGE 558 NW CHIPSHOT LN PORT SAINT LUCIE, FL 34986 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3497HC713573 2PCV33497MC721115 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 MARK ZAUHAR 18132 PATTERSON RD ODESSA, FL 0 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCV33494GC713381 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 MARLIN BUSINESS BANK PO Box 1626 MOUNT LAUREL, NJ 8054 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH3349XCC711979 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 MARSCHALL LINE, INC. DBA MINNESOTA PO Box 131 FARMINGTON, MN 0 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33492LC720918 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 MARTIN MOTOR COACH LLC 2040 REGENCY ROAD SUITE F LEXINGTON, KY 40503 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33494LC721018 2PCH33491KC720519 2PCH33498JC710004 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 MARTIN P. MOREHEAD 4749 FRANKLIN ROAD YUBA CITY, CA 95993 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCBS3492JC736235 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 MARVIN & SUE VANKAMPEN 5841 CLAY AVE SW WYOMING, MI 49548 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCBS3496FC735922 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 MASTER’S TRANSPORTATION INC. 800 QUIK TRIP WAY BELTON, MO 64012 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33491DC712360 2PCH33499CC712038 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 MATT IN CRUISER LLC 8 E. WASHINGTON STREET SUITE 200 CHAGRIN FALLS, OH 44022 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3492HC713657 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 MAYO TOURS, INC 516 MARTIN STREET WEST MONROE, LA 71292 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33495FC712705 2PCH33493CC711872 2PCH33496KC710486 2PCH33499FC712867 2PCH33490JC713981 2PCH33499DC712204 2PCCS3494GC736010 2PCH33496CC711879 2PCH33494KC710485 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 MCAWLE, LLC 725 SW HIGGINS AVE., STE. C MISSOULA, MT 59803 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3494LC721025 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 MCCLINTOCK ENTERPRISE INC. DBA PO Box 13672 EL CAJON, CA 92022 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33498BC711770 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 MCGAUGHEY BUSES, INC. / MBI TOURS 1311 RIDGE ROAD AMBRIDGE, PA 15003 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33490DC712205 2PCH33496AC711698 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 MCGAUGHEY BUSSES, INC. 3606 MERCANTILE AVE NAPLES, FL 34104 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33492GC713280 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 MCI SALES AND SERVICE, INC. PO Box 581008 LOUISVILLE, KY 0 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 4RKG33493G9737305 2PCH33494DC712286 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 MCKEE AUTO CENTER 400 1ST ST. PERRY, IA 50220 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3492JC710263 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 MD JAFFE JR. 1449 AIRPARK HORSESHOE BAY, TX 78657 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCBS3499FC735798 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 MEGAMAN LLC 10645 NORTH TATUM BOULEVARD #200-48 PHOENIX, AZ 85028 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3493FC712885 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 MELARD LEASING LLC 1289 DIVISION HIGHWAY EPHRATA, PA 17522 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33497CC711888 2PCH33499LC720799 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 MENNA DEVELOPMENT & MANAGEMENT INC. 2629 MCCORMICK DRIVE, SUITE 102 CLEARWATER, FL 33759 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCV33497JC713947 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 MERCYHURST UNIVERSITY 501 EAST 38TH STREET ERIE, PA 16546 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33492LC720868 2PCH33490LC720903 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 MEX-AMERICAN ENTERTAINMENT GROUP IN 44250 MONROE STREET INDIO, CA 92201 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCC33495GC735980 2PCCS3491KC736426 2PCCS3495JC736217 2PCCS3493KC736430 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 MGQ, USA INC 203 CYPRESS ST ALAMEDA, CA 94501 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33497KC710318 2PCH33493FC712704 2PCH33496CC711980 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 MGR, LLC 124 WEST PINE STREET MISSOULA, MT 59802 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS349XHC713471 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 MICHAEL & MAUREEN CRONIN 2438 DEL PRADO LA VERNE, CA 0 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCBS3497JC736313 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 MICHAEL ANNETT RACING 6199 LELAND AVENUE DES MOINES, IA 50321 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCV33496CC712131 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 MICHAEL GOLDBERG 478 S WESTEND ST. AP. 1012 ASPEN, CO 0 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3494GC713285 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 MICHAEL HARRISON MOORE PO Box 51570 MIDLAND, TX 79710 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCBS3491KC736437 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 MICHAEL HOSFORD 730 S. HAMPTON ROAD NEW CARLISLE, OH 45344 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3496EC712555 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 MICHAEL J. EHRHARDT 315 COUNTY ROAD 205 LIBERTY HILL, TX 78642 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCV33494EC712552 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 MICHAEL L. KRUEGER, D.O. 7033 NORTH FRESNO STREET, SUITE 301 FRESNO, CA 93720 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3497DC712319 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 MIDDLEEKOOPS SEED CORN, INC. 1635, 155TH STREET PACKWOOD, IA 52580 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3496HC713645 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 MIDLAND TOURS INC 480 MAIN AVENUE, UNIT # 8 WALLINGTON, NJ 7057 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH3349XJC713986 2PCH33492JC713982 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 MIKE & LORI PORTS PO Box 1046 WOOSTER, OH 44691 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3499LC720808 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 MIKE & TINA CREEL 26400 BUFORD CREEL RD. FRANKLINTON, LA 70438 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3491KC720591 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 MIKE AND NIKKI CASE 725 SW Higgins Ave, Suite C PO Box 1307 Missoula, MT 59803 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3492LC720892 2PCVS3491GC713180 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 MIKE BAULSIR 645 KRIETEMEYER PATH THE VILLAGES, FL 32163 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3496KC710459 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 MIKE KEMBER 9404 TOURAMENT DRIVE LAS VEGAS, NV 89144 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3495KC710310 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 MIKE V. RAISOR PO Box 5028 LAFAYETTE, IN 47903 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3490EC712549 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 MILLENIUM INFINITI LTD. 1225 NORTHERN BLVD MANHASSET, NY 11030 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3492JC713969 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 MILLER REVOCABLE TRUST: UA DEC19, 2 2412 E 28TH STREET TULSA, OK 74114 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCBS349XHC736137 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 MILLER TRANSPORTATION BUS SERVICE 111 OUTER LOOP LOUISVILLE, KY 40214 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33492HC713569 2PCH33491HC713563 2PCH33493HC713564 4RKG33499H9737343 4RKG33490H9737344 2PCH33497HC713552 2PCH33496HC713560 2PCH33496AC711720 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 MILLER TRANSPORTATION BUS SERVICE 111 OUTER LOOP LOUISVILLE, KY 40214 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33492HC713569 2PCH33491HC713563 2PCH33493HC713564 4RKG33499H9737343 4RKG33490H9737344 2PCH33497HC713552 2PCH33496HC713560 2PCH33496AC711720 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 MILLER TRANSPORTATION BUS SERVICE 111 OUTER LOOP LOUISVILLE, KY 40214 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33492HC713569 2PCH33491HC713563 2PCH33493HC713564 4RKG33499H9737343 4RKG33490H9737344 2PCH33497HC713552 2PCH33496HC713560 2PCH33496AC711720 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 MILLER TRANSPORTATION, INC. 111 OUTER LOOP LOUISVILLE, KY 40214 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33496HC713784 2PCH3349XDC712325 2PCH33491GC713321 2PCH33499AC711713 4RKG33490H9737411 2PCH33490FC712837 2PCH33496AC711717 2PCH33492AC711715 4RKG33494H9737413 2PCG33494GC736037 2PCH33498JC713923 2PCH33491FC712779 2PCH33499FC712836 2PCH33494GC713166 2PCH33492FC712855 2PCH33499FC712853 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 MILLER TRANSPORTATION, INC. 111 OUTER LOOP LOUISVILLE, KY 40214 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33496HC713784 2PCH3349XDC712325 2PCH33491GC713321 2PCH33499AC711713 4RKG33490H9737411 2PCH33490FC712837 2PCH33496AC711717 2PCH33492AC711715 4RKG33494H9737413 2PCG33494GC736037 2PCH33498JC713923 2PCH33491FC712779 2PCH33499FC712836 2PCH33494GC713166 2PCH33492FC712855 2PCH33499FC712853 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 MILLER TRANSPORTATION, INC. 111 OUTER LOOP LOUISVILLE, KY 40214 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33496HC713784 2PCH3349XDC712325 2PCH33491GC713321 2PCH33499AC711713 4RKG33490H9737411 2PCH33490FC712837 2PCH33496AC711717 2PCH33492AC711715 4RKG33494H9737413 2PCG33494GC736037 2PCH33498JC713923 2PCH33491FC712779 2PCH33499FC712836 2PCH33494GC713166 2PCH33492FC712855 2PCH33499FC712853 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 MILLVILLE HOLDING LLC 124 W PIBE STREET MISSOULA, MT 59802 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3499MC721118 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 MINN DAKOTA COACHES, INC. 1116 N TOWER RD PO Box 402 FERGUS FALLS, MN 56538 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33497HC713700 2PCH33492JC710127 2PCH33494GC713068 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 MINNESOTA COACHES / VOYAGEUR BUS 3941 EAST CALVARY ROAD DULUTH, MN 55803 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33490JC710126 2PCH33496JC710132 2PCH33497FC712852 2PCH3349XJC713907 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 MINNESOTA COACHES, INC. DBA 425 EAST 31ST STREET HASTINGS, MN 55033 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33495JC710123 2PCH33498FC712990 2PCH33492HC713555 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 MISIONEROS INC 1372 SILVERGATE PL. EL PASO, TX 79936 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH3349XJC710019 2PCH33493JC710105 2PCH33499HC713620 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 MISSISSIPPI STATE UNIVERSITY PO Box 5307 MISSISSIPPI STATE, MS 39762 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33493CC711998 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 MJML, LLC 124 WEST PINE. STREET MISSOULA, MT 59802 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3490MC721136 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 MLAKER TRANSPORTATION, INC. 1976 VALLEY VIEW DR. DAVIDSVILLE, PA 15928 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCG33490HC736117 2PCR33494JC710179 2PCG33491KC736375 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 MONSEY NEW SQUARE TRAILS CORP. 8 WASHINGTON AVENUE SPRING VALLEY, NY 10977 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH3349XEC712651 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 MORONGO BAND OF MISSION INDIANS 12700 PUMARRA RD BANNING, CA 92220 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33494GC713216 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 MORRIS MOORE 36 WATERFRONT AVENUE LAKEWAY, TX 78734 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3490GC713140 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 MTR WESTERN LLC 720 SOUTH FOREST SEATTLE, WA 98134 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33492KC710307 2PCH33495JC710025 2PCH33491DC712116 2PCH33490BC711729 2PCH33497JC710026 2PCH33492LC720742 2PCH33494KC710308 2PCH33498LC720891 2PCH33499CC711892 2PCH33494LC720886 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 MUSICAL COACHES LLC 216 ANGELL KNOLL AVENUE MOCKSVILLE, NC 27028 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCCS3494LC736504 2PCCS3494KC736405 2PCCS3492EC735628 2PCCS3497LC736531 2PCCS3494HC736123 2PCCS3498JC736244 2PCCS3499KC736450 2PCCS3490NC736678 2PCCS3495JC736234 2PCCS3494LC736549 2PCCS3496NC736684 2PCCS3493JC736300 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 MUSICAL COACHES LLC 492 CROSSWICK ROAD CLEMMONS, NC 27012 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCCS3494GC735942 2PCCS3493GC735933 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 MUTUAL TRANS, INC 833 S. WESTERN AVE # 35-A LOS ANGELES, CA 90005 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33497EC712445 2PCH33499FC712707 2PCH33499KC710370 2PCH33497HC713518 2PCH33492KC710372 2PCH33492DC712187 2PCH33491JC713973 2PCH33493DC712179 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 MYERS COACH LINES INC. 2001 BALLPARK ROAD EXPORT, PA 15632 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33497LC721109 2PCH33499EC712625 2PCH33499PC721280 2PCH3349XLC720925 2PCH33492LC720966 2PCH33492PC721279 2PCH33492PC721282 2PCH33493KC720635 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 N & N TILE, INC. 2985 S. UMATILLA ST ENGLEWOOD, CO 80110 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCV33496KC710295 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 NAPAWAY LEASING LLC 13600 TRIADELPHIA ROAD GLENELG, MD 21737 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33492FC712970 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 NASHVILLE LIVERY INC. 1306 ANTIOCH PIKE NASHVILLE, TN 37211 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33499LC720804 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 NASHVILLE LUXURY COACH SALES,LLC 2151 TED DORRIS RD GOODLETTSVILLE, TN 37072 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3497JC710047 2PCCS349XKC736473 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 NATIONAL EXPRESS LLC DBA 2601 NAVISTAR DRIVE LISLE, IL 60532 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33499GC713034 2PCH33499CC712069 2PCH33493GC713160 4RKG33497J9737492 4RKG33496H9737395 4RKG33491J9737486 4RKG33497J9737489 2PCH33490JC713950 4RKG33493J9737487 4RKG33493J9737490 2PCH33498EC712504 4RKG33495J9737488 4RKG33495J9737491 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 NATIONWIDE RV SERVICE 6555 SUGARLOAF PARKWAY DULUTH, GA 30097 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCBS3496EC735594 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 NATIONWIDE TRAVELERS TRAVEL 1103 SOUTH LYNNDALE DRIVE APPLETON, WI 54914 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33496FC712695 2PCH33497DC712153 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 NATIONWIDE TRAVELERS TRAVEL 1103 SOUTH LYNNDALE DRIVE APPLETON, WI 54914 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33496FC712695 2PCH33497DC712153 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 NAVIGATOR MOTORCOACHES, INC. 84605 US HIGHWAY 81 PO Box 2244 NORFOLK, NE 68702 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33496KC720547 2PCH33497FC712754 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 NEAL A. BOORTZ 8805 TAMIAMI TRL #102 NAPLES, FL 34108 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCV33499JC710077 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 NEAL NOWE 1440 Mackintosh Blvd NOKOMIS, FL 34275 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3493EC712612 2PCBS349XMC736651 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 NEIL MILLER 1915 NORTH FORT WAYNE ROAD RUSHVILLE, IN 46173 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCV33498DC712309 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 NEOTEC GRAPHIC INTERNATIONAL, INC. 7775 ALDERWOOD AVE EASTVALE, CA 92880 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33495EC712606 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 NEPHRON PHARMACEUTICALS CORP 4500 12TH ST EXTENSION WEST COLUMBIA, SC 29172 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCV33490FC713005 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 NEUMANN ENTERPRISES LTD 1421 RICHARDS BLVD SACRAMENTO, CA 95811 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33496HC713655 2PCH33494GC713197 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 NEWSOME BAKER 3928 HOLSTON COLLEGE ROAD LOUISVILLE, TN 37777 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3490JC710035 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 NEWTON BUS SERVICE, INC. 6838 BELROI ROAD GLOUCESTER, VA 23061 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 4RKG33496J9737483 2PCG33493KC736376 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 NIAGARA SCENIC TOURS INC. 5175 SOUTHWESTERN BLVD HAMBURG, NY 14075 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH3349XEC712410 2PCH33493GC713272 2PCH33497KC710366 2PCH33497NC721176 2PCH33496JC710020 2PCH33495CC712103 2PCH33492CC712088 2PCH33492CC711927 2PCH33494LC720791 2PCH33493KC710364 2PCH33497FC712964 2PCH33498JC710021 2PCH33497LC720798 2PCH33491LC720795 2PCH3349XHC713724 2PCH33491CC711935 2PCH33491KC710363 2PCH33492DC712335 2PCH33491FC712961 2PCH3349XEC712634 2PCH33495LC720797 2PCH33496HC713722 2PCH33490KC710368 2PCH33498KC710361 2PCH33492GC713277 2PCH33491DC712178 2PCH3349XLC720794 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 NICHOLAS AIR 1900 AIRPORT ROAD PO Box 8889 COLUMBUS, MS 39701 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCCS3499FC735904 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 NITETRAIN COACH COMPANY INC. 7454 OLD HICKORY BLVD WHITES CREEK, TN 37189 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCCS3490GC735940 2PCCS3499FC735840 2PCC33498FC735809 2PCCS3499LC736532 2PCC33497FC735803 2PCC33492GC736035 2PCC33497GC735947 2PCCS3491HC736208 2PCCS3491LC736623 2PCC33499KC736347 2PCCS3494HC736171 2PCCS3494FC735907 2PCCS3495HC736132 2PCCS3491HC736189 2PCCS3493JC736250 2PCC3349XGC736025 2PCCS349XGC736030 2PCC33494FC735807 2PCCS3491JC736280 2PCCS3496JC736257 2PCC33494GC736036 2PCCS3497HC736097 2PCVS3498FC712784 2PCCS3498HC736142 2PCC33494KC736353 2PCCS3491GC735929 2PCC33495FC735900 2PCCS3492FC735761 2PCCS349XLC736541 2PCCS3491GC736014 2PCC33493GC736027 2PCC33493JC736309 2PCC33492FC735806 2PCC33490GC736034 2PCYS3491CC735283 2PCCS3493HC736193 2PCCS349XGC736075 2PCYS3497DC735399 2PCCS3499EC735528 2PCCS3494JC736242 2PCCS3494LC736597 2PCCS3493NC736688 2PCC3349XFC735763 2PCBS3497NC736706 2PCC33497GC736029 2PCC33495GC736031 2PCCS3497FC735805 2PCC33498JC736287 2PCCS3492FC735792 2PCCS3498HC736111 2PCCS3499JC736219 2PCYS3498DC735377 2PCCS3497EC735530 2PCCS3495HC736163 2PCC3349XFC735908 2PCC33497EC735721 2PCCS3495EC735512 2PCYS3491CC735235 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 NITETRAIN COACH COMPANY INC. 7454 OLD HICKORY BLVD WHITES CREEK, TN 37189 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCCS3490GC735940 2PCCS3499FC735840 2PCC33498FC735809 2PCCS3499LC736532 2PCC33497FC735803 2PCC33492GC736035 2PCC33497GC735947 2PCCS3491HC736208 2PCCS3491LC736623 2PCC33499KC736347 2PCCS3494HC736171 2PCCS3494FC735907 2PCCS3495HC736132 2PCCS3491HC736189 2PCCS3493JC736250 2PCC3349XGC736025 2PCCS349XGC736030 2PCC33494FC735807 2PCCS3491JC736280 2PCCS3496JC736257 2PCC33494GC736036 2PCCS3497HC736097 2PCVS3498FC712784 2PCCS3498HC736142 2PCC33494KC736353 2PCCS3491GC735929 2PCC33495FC735900 2PCCS3492FC735761 2PCCS349XLC736541 2PCCS3491GC736014 2PCC33493GC736027 2PCC33493JC736309 2PCC33492FC735806 2PCC33490GC736034 2PCYS3491CC735283 2PCCS3493HC736193 2PCCS349XGC736075 2PCYS3497DC735399 2PCCS3499EC735528 2PCCS3494JC736242 2PCCS3494LC736597 2PCCS3493NC736688 2PCC3349XFC735763 2PCBS3497NC736706 2PCC33497GC736029 2PCC33495GC736031 2PCCS3497FC735805 2PCC33498JC736287 2PCCS3492FC735792 2PCCS3498HC736111 2PCCS3499JC736219 2PCYS3498DC735377 2PCCS3497EC735530 2PCCS3495HC736163 2PCC3349XFC735908 2PCC33497EC735721 2PCCS3495EC735512 2PCYS3491CC735235 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 NITETRAIN COACH COMPANY INC. 7454 OLD HICKORY BLVD WHITES CREEK, TN 37189 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCCS3490GC735940 2PCCS3499FC735840 2PCC33498FC735809 2PCCS3499LC736532 2PCC33497FC735803 2PCC33492GC736035 2PCC33497GC735947 2PCCS3491HC736208 2PCCS3491LC736623 2PCC33499KC736347 2PCCS3494HC736171 2PCCS3494FC735907 2PCCS3495HC736132 2PCCS3491HC736189 2PCCS3493JC736250 2PCC3349XGC736025 2PCCS349XGC736030 2PCC33494FC735807 2PCCS3491JC736280 2PCCS3496JC736257 2PCC33494GC736036 2PCCS3497HC736097 2PCVS3498FC712784 2PCCS3498HC736142 2PCC33494KC736353 2PCCS3491GC735929 2PCC33495FC735900 2PCCS3492FC735761 2PCCS349XLC736541 2PCCS3491GC736014 2PCC33493GC736027 2PCC33493JC736309 2PCC33492FC735806 2PCC33490GC736034 2PCYS3491CC735283 2PCCS3493HC736193 2PCCS349XGC736075 2PCYS3497DC735399 2PCCS3499EC735528 2PCCS3494JC736242 2PCCS3494LC736597 2PCCS3493NC736688 2PCC3349XFC735763 2PCBS3497NC736706 2PCC33497GC736029 2PCC33495GC736031 2PCCS3497FC735805 2PCC33498JC736287 2PCCS3492FC735792 2PCCS3498HC736111 2PCCS3499JC736219 2PCYS3498DC735377 2PCCS3497EC735530 2PCCS3495HC736163 2PCC3349XFC735908 2PCC33497EC735721 2PCCS3495EC735512 2PCYS3491CC735235 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 NITETRAIN COACH COMPANY INC. 7454 OLD HICKORY BLVD WHITES CREEK, TN 37189 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCCS3490GC735940 2PCCS3499FC735840 2PCC33498FC735809 2PCCS3499LC736532 2PCC33497FC735803 2PCC33492GC736035 2PCC33497GC735947 2PCCS3491HC736208 2PCCS3491LC736623 2PCC33499KC736347 2PCCS3494HC736171 2PCCS3494FC735907 2PCCS3495HC736132 2PCCS3491HC736189 2PCCS3493JC736250 2PCC3349XGC736025 2PCCS349XGC736030 2PCC33494FC735807 2PCCS3491JC736280 2PCCS3496JC736257 2PCC33494GC736036 2PCCS3497HC736097 2PCVS3498FC712784 2PCCS3498HC736142 2PCC33494KC736353 2PCCS3491GC735929 2PCC33495FC735900 2PCCS3492FC735761 2PCCS349XLC736541 2PCCS3491GC736014 2PCC33493GC736027 2PCC33493JC736309 2PCC33492FC735806 2PCC33490GC736034 2PCYS3491CC735283 2PCCS3493HC736193 2PCCS349XGC736075 2PCYS3497DC735399 2PCCS3499EC735528 2PCCS3494JC736242 2PCCS3494LC736597 2PCCS3493NC736688 2PCC3349XFC735763 2PCBS3497NC736706 2PCC33497GC736029 2PCC33495GC736031 2PCCS3497FC735805 2PCC33498JC736287 2PCCS3492FC735792 2PCCS3498HC736111 2PCCS3499JC736219 2PCYS3498DC735377 2PCCS3497EC735530 2PCCS3495HC736163 2PCC3349XFC735908 2PCC33497EC735721 2PCCS3495EC735512 2PCYS3491CC735235 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 NOR CAL CHARTER INC. 236 WEST PORTAL AVENUE UNIT 825 SAN FRANCISCO, CA 94127 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33499FC712965 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 NORTH CAROLINA CENTRAL UNIVERSITY 1801 FAYETTVILLE STREET DURHAM, NC 27707 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33496LC721005 2PCH33495LC720914 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 NORTH EASTERN CONSTRUCTION CO. INC. 10808 LA CABREAH LANE FORT WAYNE, IN 46845 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3495LC720952 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 NORTHEAST CHARTER & TOUR CO. INC. 235 GODDARD RD. LEWISTON, ME 4240 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33496KC720564 2PCH3349XKC720616 2PCH33491LC720747 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 NORTHSTAR BODY & EQUIPMENT CO. 425 E. 31ST STREET HASTINGS, MN 55033 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33498NC721235 2PCH33490GC713147 2PCH33493KC720540 2PCH33498LC721085 2PCH33499JC710125 2PCH33492GC713148 2PCH33497GC713145 2PCH33499LC721080 2PCH33494NC721216 2PCH33499GC713146 2PCH33494KC720563 2PCH3349XNC721236 2PCH33498CC711933 2PCH33499CC711956 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 NORTHWEST BUS SALES, INC. 33207 PACIFIC HIGHWAY SOUTH FEDERAL WAY, WA 98003 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33493BC711871 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 NORTHWESTERN STAGE LINES, 4611 SOUTH BEN FRANLKLIN LANE SPOKANE, WA 0 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33492DC712383 2PCH33491GC713111 2PCH33498CC711947 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 NOSEBEARD ENTERPRISE LLC 284 HIGUERA ST. STE D. SAN LUIS OBISPO, CA 93401 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCG33495KC736427 2PCH33496BC711816 2PCH33492BC711831 4RKG33492H9737409 2PCG33499KC736382 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 NOVA TOURS INC. 11905 RATHBONE CT. GERMANTOWN, MD 20874 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33495CC711887 2PCH33490GC713312 2PCH33498FC712973 2PCH33499KC710336 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 NT TRANSPORTATION INC. DBA 110 LADGE DRIVE UNIT 5 AVON, MA 2322 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33492EC712546 2PCH33495BC711774 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 NW NAVIGATOR LUXURY COACHES LLC 13940 N RIVERGATE BLVD PORTLAND, OR 97203 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33493HC713855 2PCH33491GC713254 2PCH33499DC712137 2PCH33499DC712154 2PCH33497HC713857 2PCH33496DC712130 2PCH33492HC713751 2PCH33498DC712307 2PCH3349XGC713253 2PCH33491CC711899 2PCH33495HC713856 2PCH33490KC720558 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 OAKWOOD MANAGEMENT INC. 5437 OXFORD DRIVE CYPRESS, CA 90630 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33490CC711988 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 OC COACHES INTERNATIONAL, LP 1000 AIRPORT ROAD STEPHENVILLE, TX 76401 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3499MC721121 2PCVS349XMC721161 2PCVS3495LC721048 2PCVS3498GC713225 2PCVS3497MC721134 2PCVS3495MC721164 2PCVS3494MC721138 2PCVS3496MC721156 2PCVS3497MC721120 2PCVS3499KC710410 2PCVS3490MC721153 2PCVS3497NC721197 2PCVS3499GC713203 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 OK TOURS LLC 737 AUSTIN ST. SAN ANTONIO, TX 78215 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33497FC712785 2PCH33496FC712759 2PCH33497BC711730 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 OLDE LINCOLN LEASING, INC. DBA 1685 WEST MAIN STREET EPHRATA, PA 17522 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33495LC720993 2PCH33493LC720989 2PCH33494KC720577 2PCH33496KC720578 2PCH33498EC712602 2PCH33493KC710185 2PCH33491LC720991 2PCH33495HC713680 2PCH33495KC710186 2PCH33492EC712529 2PCH33499HC713682 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 OLETA COACH LINES,INC PO Box 466 WILLIAMSBURG, VA 23187 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 4RKG33499H9737410 2PCH3349XFC712747 2PCH33491HC713532 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ON THE ROAD COACH LEASING LLC 258 MEANDERING DR. LEBANON, TN 37090 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCCS3495LC736513 2PCCS3490LC736516 2PCCS3498JC736308 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ONEFISH, LLC 3011 AMERICAN WAY MISSOULA, MT 59808 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3499GC713170 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ONLY TOUR INC. 285 S. VAN BRUNT STREET ENGLEWOOD, NJ 7631 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH3349XLC720987 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 OSCAR MIKE, LLC 100 RIVER BLUFF DRIVE, SUITE 500 LITTLE ROCK, AR 72202 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCCS3495LC736625 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 OTTAWA BUS SERVICE, INC. 1320 WEST 149TH STREET OLATHE, KS 66061 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33494LC721066 4RKG33498H9737429 2PCH33496FC712700 2PCH33498NC721218 2PCH33498LC721006 2PCH33499LC720740 2PCG33499JC736221 4RKJ33498H9737386 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 OVERLAND CHARTERS, INC. 3333 N. HILLSIDE WICHITA, KS 67219 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33493JC713974 2PCH33493DC712246 2PCH33492DC712139 2PCH33498JC713971 2PCH33497LC721076 2PCH33495FC712994 2PCH33497JC713976 2PCH33494HC713590 2PCH33493FC712993 2PCH33490JC713978 2PCH33498HC713592 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 PASSENGER BUS CORPORATION 499 HURLEY AVENUE HURLEY, NY 0 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33494JC713966 2PCH33494CC712108 2PCH33497BC711842 2PCH33490DC712379 2PCH33493CC712102 2PCH33492CC712110 2PCH33493BC711840 2PCH33497DC712377 2PCH33496JC713967 2PCH3349XJC713972 2PCH33496CC712112 2PCH33490CC712106 2PCH33498BC711848 2PCH33499DC712381 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 PATEL, LLC 2807 TEAL DRIVE NEW IBERIA, LA 70560 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3499BC711850 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 PATELL II, LLC #725 SW HIGGINS AVE., SUITE. C MISSOULA, MT 59803 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3491EC712494 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 PATRICK AND SHAWN BERSCHAUER 3922 COUNTRY CLUB DR NW OLYMPIA, WA 98502 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3493KC710483 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & ServiceCenters location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 PAUL AND CAREN MONTANNA. LLC 1001 S MAIN STREET STE 49 KALISPELL, MT 59901 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3493FC712899 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 PAUL REVERE TRANSPORTATION, LLC 100 EASTERN AVENUE CHELSEA, MA 2150 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 4RKG33493J9737506 4RKG33494J9737496 4RKG33496H9737347 4RKG33498J9737503 4RKG33492J9737495 4RKG33494H9737346 4RKG33498J9737498 4RKG33490J9737494 4RKG33492H9737345 4RKG33496J9737497 4RKG33499J9737493 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 PB RACING, LLC 9132 KILGORE RD ORLANDO, FL 32836 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCV33492GC713167 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 PEM LLC 725 SW HIGGINS AVE STE C MISSOULA, MT 59803 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCV33494KC720579 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 PENINSULA INTERNATIONAL, INC DBA 1630 DAVIDSON AVE SAN FRANCISCO, CA 94124 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33494JC710050 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 PENSKE RACING SOUTH PO Box 500 MOORESVILLE, NC 28115 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCV33491MC721157 2PCCS3490EC735675 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 PEORIA CHARTER COACH COMPANY 2600 N.E. ADAMS STREET PEORIA, IL 61603 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33494LC720807 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 PERKIOMEN MOTORCOACH, LLC 875 MAIN STREET PENNSBURG, PA 18073 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33494EC712483 2PCH33491KC710377 2PCH33493CC711919 2PCH33497DC712279 2PCH33496EC712484 2PCH33491LC721042 2PCH3349XCC711982 2PCH33491JC713942 2PCH3349XLC721024 2PCH3349XDC712163 2PCH33496KC710374 2PCH33492HC713524 2PCH33495FC712719 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 PERKIOMEN MOTORCOACH, LLC 875 MAIN STREET PENNSBURG, PA 18073 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33494EC712483 2PCH33491KC710377 2PCH33493CC711919 2PCH33497DC712279 2PCH33496EC712484 2PCH33491LC721042 2PCH3349XCC711982 2PCH33491JC713942 2PCH3349XLC721024 2PCH3349XDC712163 2PCH33496KC710374 2PCH33492HC713524 2PCH33495FC712719 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 PERRY HOOD PROPERTIES, INC. 11373 EAST 60TH PLACE SOUTH TULSA, OK 74146 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3496HC713483 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 PERSONAL TRANSPORTATION SERVICES OF 100 INTERNATIONAL DRIVE WILLIAMSVILLE, NY 14221 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33490CC711912 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 PERSONALIZED COACHES W4928 PHEASANT VALLEY ROAD WALDO, WI 53093 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33493FC712749 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 PETE & DOLORES ETTERMAN 628 VALLE VISTA AVE BILLINGS, MT 59105 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3494FC712734 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 PETROFF TOWING 3801 NORTH 89TH STREET CASEYVILLE, IL 62232 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCV33496FC712960 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 PHIL & CARLA MEAUX 207 COSTA BELLA DRIVE AUSTIN, TX 78734 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3495MC721150 2PCVS3493HC713585 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 PHILIPPS BUS SERVICE 27784 County Road 17 WINONA, MN 55987 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33499CC712072 2PCH33497CC712071 2PCH3349XBC711866 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 PHT,INC. DBA POLYNESIAN HOSPITALITY 330 PACIFIC STREET HONOLULU, HI 96817 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH3349XJC713938 2PCH33490FC712790 2PCH33498JC713937 2PCH33492FC712791 2PCH3349XDC712289 2PCH33498DC712291 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 PINE HILL-KINGSTON BUS CORPORATION 499 HURLEY AVENUE HURLEY, NY 12443 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH3349XBC711852 2PCH33493BC711854 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 PINNACLE CAR SERVICES 1695 ELECTRIC AVE SPRINGDALE, AR 72764 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33494KC710406 2PCH33490KC710404 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 PIONEER COACH INTERIORS LLC 805 MADISON INDUSTRIAL BLVD MADISON, TN 37115 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCCS3499LC736627 2PCCS3493LC736591 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 PIONEER COACH, INC 805 MADISON INDUSTRIAL BLVD MADISON, TN 37115 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCCS3491EC735569 2PCVS3491GC713261 2PCCS349XKC736411 2PCCS3497FC735786 2PCCS349XJC736231 2PCCS3496FC735925 2PCYS3494CC735262 2PCCS3490MC736663 2PCCS349XLC736619 2PCCS349XHC736126 2PCCS3492LC736548 2PCVS3492HC713531 2PCCS3491EC735667 2PCCS3494JC736340 2PCCS3495FC735804 2PCCS3499FC735885 2PCBS3492HC736147 2PCYS3498CC735278 2PCYS3497DC735385 2PCCS3491LC736606 2PCCS3491LC736587 2PCVS3497HC713525 2PCVS3495HC713507 2PCCS3495HC736180 2PCCS3492JC736241 2PCCS3491JC736229 2PCCS3490HC736099 2PCYS3491DC735334 2PCCS3497GC736003 2PCCS3494EC735503 2PCCS3496LC736584 2PCCS3499EC735609 2PCCS3497LC736495 2PCCS3492GC735941 2PCCS3491JC736232 2PCCS3495JC736220 2PCCS3499GC736066 2PCY33491CC735135 2PCCS3498LC736635 2PCYS3492DC735441 2PCCS3492LC736579 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 PIONEER COACH, INC 805 MADISON INDUSTRIAL BLVD MADISON, TN 37115 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCCS3491EC735569 2PCVS3491GC713261 2PCCS349XKC736411 2PCCS3497FC735786 2PCCS349XJC736231 2PCCS3496FC735925 2PCYS3494CC735262 2PCCS3490MC736663 2PCCS349XLC736619 2PCCS349XHC736126 2PCCS3492LC736548 2PCVS3492HC713531 2PCCS3491EC735667 2PCCS3494JC736340 2PCCS3495FC735804 2PCCS3499FC735885 2PCBS3492HC736147 2PCYS3498CC735278 2PCYS3497DC735385 2PCCS3491LC736606 2PCCS3491LC736587 2PCVS3497HC713525 2PCVS3495HC713507 2PCCS3495HC736180 2PCCS3492JC736241 2PCCS3491JC736229 2PCCS3490HC736099 2PCYS3491DC735334 2PCCS3497GC736003 2PCCS3494EC735503 2PCCS3496LC736584 2PCCS3499EC735609 2PCCS3497LC736495 2PCCS3492GC735941 2PCCS3491JC736232 2PCCS3495JC736220 2PCCS3499GC736066 2PCY33491CC735135 2PCCS3498LC736635 2PCYS3492DC735441 2PCCS3492LC736579 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 PIONEER ENTERTAINMENT INC. PO Box 331847 NASHVILLE, TN 37203 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCCS3490LC736595 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 PK ADVENTURES LLC 1710 SOUTH CRESTVIEW LAKE CHARLES, LA 70607 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3490CC711916 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 PKN, LLC 725 S.W. HIGGINS AVENUE, SUITE C MISSOULA, MT 59803 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCV33498HC713627 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 PLATINUM TRAVEL & TOUR COMPANY,LLC PO Box 414 MONTPELIER, VA 23192 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 4RKG33499H9737357 2PCH33498EC712535 2PCH33498FC712911 2PCH33493DC712344 2PCH3349XGC713236 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 PLUTO VENTURE 371 NE GILMAN BLVD SUITE #120 ISSAQUAH, WA 98027 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3494DC712293 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 POLYNESIAN ADVENTURE TOURS, LLC 2880 KILIHAU STREET HONOLULU, HI 96819 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH3349XJC710182 2PCH33491JC710183 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 PORTLAND WINTER HAWKS, INC. 300 NORTH WINNING WAY PO Box 3009 PORTLAND, OR 97227 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH3349XFC712814 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 POTOMAC TOURS PO Box 355 GAITHERSBURG, MD 20884 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33490EC712495 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 PREFERRED CHARTERS LLC 520 EAST TODD ROAD SANTA ROSA, CA 0 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33490FC712739 2PCH33490EC712609 2PCH33492GC713036 2PCH33490GC713195 2PCH33496FC712745 2PCH33498FC712844 2PCH33496GC713041 2PCH33499FC712738 2PCH33499LC720964 2PCH33492GC713358 2PCH33491FC712846 2PCH33493HC713578 2PCH33494GC713359 2PCH33496GC713198 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 PREMERE ENTERTAINER COACHES, LLC 710 W. SALE ROAD LAKE CHARLES, LA 70605 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCCS3496FC735875 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 PREMIER ALASKA TOURS 1900 PREMIER CT. ANCHORAGE, AK 99502 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33497GC713307 2PCH33496GC713296 2PCH33499JC710111 2PCH33492GC713294 2PCH33492HC713653 2PCH33490HC713652 2PCH33494HC713850 2PCH33498HC713852 2PCH33491GC713206 2PCH33494GC713295 2PCH33493KC720537 2PCH33495KC720538 2PCH33494HC713654 2PCH33496HC713848 2PCH33499GC713423 2PCH33499GC713213 2PCH33490GC713214 2PCH33499JC710156 2PCH33490GC713424 2PCH33490JC710157 2PCH33491HC713854 2PCH33497JC710110 2PCH33492GC713215 2PCH33490HC713649 2PCH33494HC713847 2PCH33496HC713851 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 PREMIER ALASKA TOURS, INC. 1900 PREMIER COURT ANCHORAGE, AK 99502 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33491EC712571 2PCH3349XFC712702 2PCH33490FC712952 2PCH3349XFC712893 2PCH33498DC712159 2PCH33499EC712575 2PCH33492FC712953 2PCH33491FC712894 2PCH33496DC712158 2PCH33497EC712574 2PCH33498FC712892 2PCH33495FC712896 2PCH3349XEC712570 2PCH33498FC712701 2PCH33496FC712955 2PCH33498FC712956 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 PREMIER COACH 6793 NARCOOSEE ROAD ORLANDO, FL 32822 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33497LC720896 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 PREMIER COACH CO., INC. 946 ROUTE 7 SOUTH MILTON, VT 5468 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33498LC721104 2PCH3349XLC721105 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 PREMIER COACHES NORTHWEST 31811 PACIFIC HIGHWAY SOUTH SUITE B FEDERAL WAY, WA 98003 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33499FC713016 2PCH33497FC713015 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 PREMIER GLOBAL PRODUCTION CO. INC. 730 GALLATIN PIKE N. MADISON, TN 37115 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCBS3498HC736153 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 PREMIER HIGHWAY SERVICES, LLC. 1900 PREMIER CT ANCHORAGE, AK 99502 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33492KC720707 2PCH33494KC720708 2PCH33496KC720709 2PCH33492KC720710 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 PREMIERE TRANSPORTATION 330 MALLORY STATION ROAD SUITE C7 FRANKLIN, TN 37067 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCCS3497EC735642 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 PRIMAVERA TOURS, LLC 1815 TELEPHONE ROAD HOUSTON, TX 77023 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33493DC712148 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 PRIORITY COACH INC. 2628 CLINTON HIGHWAY POWELL, TN 37849 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33492NC721229 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 PRO-AMERICAN TOURS LLC 3782 WELSH RUN ROAD RUCKERSVILLE, VA 22968 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33496LC720842 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 PROJECT EXPLORATION LLC 1701 E EKWOOD ST. PHOENIX, AZ 85040 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33490GC713164 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 PROJECT EXPLORATION,LLC 1701 E. ELWOOD STREET PHOENIX, AZ 85040 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33495FC712851 2PCG33498HC736107 2PCH33495EC712427 2PCH33497GC713372 2PCH33490FC712854 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 PRO-LEASE LIMITED PARTNERSHIP 13600 TRIADELPHIA ROAD GLENELG, MD 21737 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH3349XGC713401 2PCH33499DC712297 2PCH33498GC713400 2PCH33493GC713398 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 PURE LUXURY LIMOUSINE SERVICE, INC. 4246 PETALUMA BLVD. NORTH PETALUMA, CA 94952 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33492KC720562 2PCH33499EC712513 2PCH3349XEC712567 2PCH33496KC720595 2PCH33495FC712767 2PCH33494FC712775 2PCH33495EC712511 2PCH33495KC720572 2PCH33498KC720596 2PCH33495FC712770 2PCH33490FC712773 2PCH33490EC712528 2PCH33495DC712331 2PCH33492EC712532 2PCH33497FC712771 2PCH33498FC712777 2PCH33492FC712774 2PCH3349XFC712778 2PCH33493KC720571 2PCH33496EC712565 2PCH3349XFC712781 2PCH33494DC712403 2PCH33493FC712766 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 QUALITY AUTO GROUP 12851 FOSTER STREET OVERLAND PARK, KS 66213 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCBS3497FC735816 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 QUEEN CITY CHARTERS 211 TOWNSHIP AVENUE CINCINNATI, OH 45216 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33499DC712316 2PCH33490CC711926 2PCH33495CC712070 2PCH33498CC712032 2PCH33495DC712314 2PCH33493DC712313 2PCH33492DC712318 2PCH33496CC712031 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 R. WAYNE & BETTY LOWE 120 STILLWOOD DRIVE WARNER ROBINS, GA 31088 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3495FC712709 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 RALPH REAHARD 16057 TAMPA PALMS BLVD PMB 507 TAMPA, FL 33647 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS349XCC712104 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 RALPH SELLERS 14215 N AIRLINE HWY GONZALES, LA 70737 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCBS3491MC736652 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 RAMSTAR TRANSPORTATION INC. 113 OAKWOOD AVENUE CLIFFSIDE PARK, NJ 7010 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33499CC712105 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 RANDALL & LISA HORST 335 MAIL ROUTE ROAD SINKING SPRING, PA 19608 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3499FC712888 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 RANDALL BASKIN 4280 LONG LANE FRANKLIN, TN 37064 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS349XDC712170 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 RANDY JOHNSON 1780 DOOLITTLE CT PORT ORANGE, FL 32128 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS349XGC713176 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 RAY GILLIAM 5517 SUGAR HILL HOUSTON, TX 77056 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3498HC713453 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 RCT CARRIAGE INC. 630 STOCKTON AVENUE SAN JOSE, CA 95126 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33499DC712235 2PCH33492EC712563 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 RDC SERVICES, INC. 5636 SIRACUSA LANE SANFORD, FL 32771 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3499HC713459 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 READY BUS COMPANY INC. PO Box 256 LA CRESCENT, MN 55947 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33490EC712531 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 RED MOUNTAIN LLC P. O. BOX 2790 PO Box 2790 MISSOULA, MT 59803 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3492KC720597 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 RED RIVER TRAILS, INC. 4838 HIGHWAY 75 SOUTH PO Box 44338 MOORHEAD, MN 56560 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33497EC712476 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 REGENCY TRANSPORTATION 38 SOUTHERN BVLD SUITE 5 NESCONSET, NY 11767 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33496CC711994 2PCH33494CC711993 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 REGGIE AND SUSAN CRAWFORD 220 REID HOOKER NORTH EADS, TN 38028 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS349XKC720525 2PCVS3496HC713435 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 RESTON LIMOUSINE & TRAVEL SERVICE, 45685 ELMWOOD COURT STERLING, VA 20166 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCG33499GC735949 2PCG33493GC735994 2PCG33499GC735997 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 RHEE GROUP INC DBA IN AND 13712 FRANCISCO DR LA MIRADA, CA 90638 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33498GC713316 2PCH3349XJC710103 2PCH33498JC710102 2PCH33499JC710092 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 RHONICK PROPERTIES LLC PO Box 2244 RED LODGE, MT 59068 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3492JC710005 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 RICHARD & BETTY CARR 775 N. DOUGLAS ROAD BREMEN, IN 46506 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3496JC710203 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 RICHARD & CHARMAINE WILSON 7732 NELSONS WAY NAPLES, FL 34113 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3498EC712475 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 RICHARD & LINDA HADDOCK 6605 OLD MILLS ROAD FUQUAY-VARINA, NC 27526 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCV33498FC712703 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 RICHARD E. NEHLS 18630 WHITEFILED CT EVANSVILLE, IN 47725 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3492KC720549 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 RICHMOND CHRYSLER DODGE JEEP 67567 S Main Street Richmond, MI 48062 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCV33490DC712384 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 RICK KENT DBA MID-STATE OIL PO Box 607 SEARCY, AR 72145 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3497KC710471 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 RICK NOLAN 7073 21ST AVENUE VAN HORNE, IA 52346 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3494EC712683 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 RICKY HARBAUGH 8345 BEECHCRAFT AVE. SUITE A GAITHERSBURG, MD 20879 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3497KC710342 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 RIES FARMS LLC 17205 230THST EAST HASTINGS, MN 55033 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCG33490BC735041 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 RISAM COACH LEASING LLC 123 STEVENSON LANE MOUNT PROSPECT, IL 60056 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33494BC711765 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 RJR LEASING LLC 12703 EASTEX FREEWAY HOUSTON, TX 77039 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33497JC710141 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 RLCL ACQUISITION,LLC DBA GRAY LINE 3009 DICKERSON PIKE NASHVILLE, TN 37207 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33499KC720705 2PCH33491JC710166 2PCH33494KC720580 2PCH3349XKC720664 2PCH33491CC712048 2PCH33498KC720582 2PCH33496KC720662 2PCH33493JC710167 2PCH33493KC720599 2PCH33492KC720657 2PCH33497DC712394 2PCH33490KC720589 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 RN ENTERTAINMENT OF MONTANA LLC 3748 Murfreesboro Rd. LEBANON, TN 37090 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3499DC712290 2PCVS3493FC712742 2PCYS3491DC735446 2PCYS3495CC735237 2PCVS3497FC712808 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ROADHOUSE TRANSPORTATION, INC. P.O. BOX 657 COMFORT, TX 78013 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCCS3493GC736063 2PCCS349XHC736191 2PCCS3491HC736211 2PCCS3496LC736505 2PCCS3492HC736167 2PCCS3499HC736098 2PCCS3491LC736525 2PCCS3498HC736156 2PCCS349XHC736207 2PCCS3493GC735981 2PCCS3495GC736064 2PCCS349XHC736210 2PCCS3497GC735983 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ROADRUNNER CHARTERS INC. 8972 WEST TRINITY BLVD HURST, TX 76053 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33494FC712758 2PCVS3495LC720935 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ROB GRANGER P.O. BOX 1881 EUSTIS, FL 32727 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3496EC712457 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ROBERT A. NEITZKE 218 STEARNS DRIVE SAUK RAPIDS, MN 56379 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3497LC720970 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ROBERT G. SALAZAR 7152 N. SHARON #2 FRESNO, CA 93720 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCV33491DC712216 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ROBERT GARNER 932 BLUFF ROAD PEVELY, MO 63070 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCV33497EC712500 2PCVS3495KC720609 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ROBERT JR D .LANPHERE 30595 SW LAURELUIEW HILLSBORO, OR 97123 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3499KC720645 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ROBERT PENDARVIS 13135 PENDARVIS LANE WALKER, LA 70785 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3490GC713123 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ROBERT R. JOHNSON 1780 DOOLITTLE COURT PORT ORANGE, FL 32128 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3498CC711937 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ROBERT S. HOLLAND 15520 T M BRANCH ROAD ORLANDO, FL 32832 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3494EC712618 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ROBERT SIMMONS 12921 MARSH LANDING WEST PALM BEACH, FL 33418 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCYS3494DC735439 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ROBERT TUFTS DBA THE LATITUDE GROUP 725 N HIGHWAY A1A UNIT C115 JUPITER, FL 33477 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCBS3494GC735998 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ROBERT WILLIAMS 704 OVERLOOK TRAIL PORT ORANGE, FL 32127 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3491HC713603 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ROBERTS BROTHERS COACH CO., INC. 1330 GATEWAY DRIVE GALLATIN, TN 37066 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCCS3498LC736523 2PCCS3496FC735780 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ROBERTS BROTHERS COACH LEASING CO. 1330 GATEWAY DRIVE GALLATIN, TN 37066 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3498KC710477 2PCCS3499GC735967 2PCBS3490NC736711 2PCCS3497KC736480 2PCC33495HC736158 2PCCS3491FC735895 2PCCS3498FC735831 2PCCS3498LC736568 2PCYS3496CC735280 2PCCS3499HC736148 2PCCS3493GC736001 2PCCS349XFC735829 2PCCS3495LC736530 2PCC33497HC736176 2PCC33491HC736125 2PCCS3494GC735973 2PCY33499DC735434 2PCCS3493LC736512 2PCC33495HC736161 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ROBERTS HAWAII TOURS & TRANSPORTATI 2665 MOKUMOA STREET HONOLULU, HI 96819 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH3349XBC711754 2PCH33499BC711759 2PCH33493BC711756 2PCH33498BC711753 2PCH33490BC711746 2PCH33491BC711755 2PCH33494BC711751 2PCH33497BC711758 2PCH33496BC711749 2PCH33495BC711757 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ROBERTS RANCH & INVESTMENTS, LLC 1001 COUNTY ROAD 230 GIDDINGS, TX 78942 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3498GC713077 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ROBERTS TOURS & TRANSPORTATION, INC 680 IWILEI SUITE 700 HONOLULU, HI 96817 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33499BC711745 2PCH3349XBC711740 2PCH33498BC711736 2PCH33495BC711743 2PCH33493BC711739 2PCH33494BC711734 2PCH33493BC711742 2PCH33491BC711738 2PCH33491BC711741 2PCH3349XBC711737 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ROCKIN M RANCH SUITE F-38 55 LAKE HAVASU AVE SOUTH LAKE HAVASU CITY, AZ 86403 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCBS3493LC736540 2PCVS3491LC720723 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ROCZEN RACING INC 12426 LAKESHORE DRIVE CLERMONT, FL 34711 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCV33492GC713105 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 RODNEY L. STEVEN 2558 N. RIDGE RD WICHITA, KS 67205 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCC33494LC736631 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ROFFICE, LLC 124 WEST. PINE STREET MISSOULA, MT 59802 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3493EC712481 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 Roger and Shirley Henson 124 W PINE ST MISSOULA, MT 59802 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCV3349XLC720992 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 RON TUCHSCHMIDT 865 FOX LANE STEAMBOAT SPRINGS, CO 80487 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3490HC713849 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 RONALD & KALLY KITCHINGS 371 HARMONY LANE TITUSVILLE, FL 32780 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3499KC710360 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 RONALD L. DELUCA 228 MORNING LIGHT DRIVE ASHLAND, OR 97520 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCV33497FC713017 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 RONALD W. CHILTON 20003 CRESCENT COURT MONTGOMERY, TX 77356 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3497KC720627 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ROY & IRIS KASMAR 240 CANTERWOOD LANE #308 MULBERRY, FL 0 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3494HC713837 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ROYAL CHARTER & TOURS INC. 2555 SWEET BAY CIRCLE NORTH WEST CLEVELAND, TN 37312 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33491JC713987 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ROYAL CHARTERS & TOURS INC. PO Box 2324 CLEVELAND, TN 37320 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH3349XJC713910 2PCG33492GC736019 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ROYAL COACH TOURS, INC. 630 STOCKTON AVENUE SAN JOSE, CA 95126 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33498JC713968 2PCH33490DC712236 2PCH33498GC713221 2PCH33496JC713970 2PCH33492FC713018 2PCH33418CC712011 2PCH33491CC711966 2PCH33493LC720734 2PCH33498LC720812 2PCH33411FC713019 2PCH33496HC713610 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ROYAL K EXPRESS INC. 1503 VALCARLOS AVENUE ROWLAND HEIGHTS, CA 91748 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33499LC720981 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ROYAL SKY LLC 3011 AMERICAN WAY MISSOULA, MT 59808 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCV33495KC710465 2PCVS3493JC710143 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ROYAL TRANSPORTATION 2938 SOUTH RONALD REAGAN PKWY INDIANAPOLIS, IN 46231 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH3349XHC713819 2PCH33498HC713821 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 RUDY MITCHELLE DBA MVP PARTY BUS 1819 FABLED WATERS DRIVE SPRING VALLEY, CA 91977 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33493DC712215 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 RUSSELL & LEE ANN SAPUTO 8561 FERRY ROAD EAST JORDAN, MI 49727 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCBS3492DC735395 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 RUSSELL COACH COMPANY 6344 RUTLEDGE PIKE KNOXVILLE, TN 37924 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCYS3497CC735143 2PCCS3495HC736115 2PCCS3492JC736286 2PCCS3499EC735495 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 RUSSELL COACH COMPANY 6344 RUTLEDGE PIKE KNOXVILLE, TN 37924 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCYS3497CC735143 2PCCS3495HC736115 2PCCS3492JC736286 2PCCS3499EC735495 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 RUSSELL COACHWORKS 6344 RUTLEDGE KNOXVILLE, TN 37924 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCCS3490KC736398 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 RUTHIE BALE 1510 BENT TREE AVE BOWLING GREEN, KY 42103 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3496JC713909 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 SADDLE RIVER TRAILS INC. 130 MOOACHIE AVE CARLSTADT, NJ 7072 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33498EC712437 2PCH33499FC712884 2PCH33496EC712436 2PCH3349XCC711898 2PCH33498CC711897 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 SALTER BUS LINES, INC. 212 HUDSON AVENUE JONESBORO, LA 71251 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH3349XEC712438 2PCH33498KC710487 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 SAMHO TOUR, INC. 2580 W. OLYMPIC BLVD. LOS ANGELES, CA 90006 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33498LC720728 2PCH33492LC720871 2PCH33496LC720727 2PCH3349XGC713317 2PCH33497HC713485 2PCH33495HC713484 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 SAN JOSE CHARTERS, INC 2920 DAYLIGHT WAY SAN JOSE, CA 95111 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33498HC713737 2PCH3349XDC712387 2PCH33496HC713736 2PCH3349XLC720973 2PCH33497EC712607 2PCH3349XFC712926 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 SANTA FEE MILLENIUM TRUST 505 FIFTH AVENUE, SUITE 900 SEATTLE, WA 98104 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCBS3497DC735456 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 SAWYER BROWN, INC. PO Box 210586 NASHVILLE, TN 37221 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCYS349XDC735400 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 SBMB, LLC 2327 Lake Hall Road TALLAHASSEE, FL 32309 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3497CC712075 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 SCHOOL BUS, INC. 5100 WEST 8TH ST. SIOUX FALLS, SD 57107 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33493GC713076 2PCH33490KC720592 2PCH33499GC713079 2PCH33491FC712989 2PCH33490BC711861 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 SCOTT INUKAI AND RANDI INUKAI 12910 SW RIVER ROAD HILLSBORO, OR 97123 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3496KC720585 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 SCOTT T. HANSEN 250 CAPE JASMINE CT THE WOODLANDS, TX 77381 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCBS3490DC735458 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 SCOTT T. INUKAI 12910 SW RIVER RD HILLSBORO, OR 97123 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3493MC721146 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 SCREAMLINE INVESTMENT CORP. DBA 2130 S TUBEWAY AVE COMMERCE, CA 90040 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33492BC711800 2PCH33497EC712672 2PCH3349XBC711799 2PCH33490KC710421 2PCH33497EC712669 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 SEAGULL COACH, INC 222 E HUNTINGTON DR #105 MONROVIA, CA 91016 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33498GC713395 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 SEE THE WORLD LLC 13339 EAST 137TH ST. SOUTH BROKEN ARROW, OK 74011 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3496DC712280 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 SENATORS COACHES, INC. PO Box 1075 FLORENCE, AL 0 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCY33491DC735461 2PCCS3497MC736661 2PCCS3491FC735749 2PCCS3497FC735917 2PCCS3498GC735961 2PCY33498BC735017 2PCCS3499HC736103 2PCCS3494KC736453 2PCCS3492JC736319 2PCY33491DC735296 2PCCS3499NC736694 2PCCS3497EC735589 2PCCS3493FC735770 2PCCS349XGC735931 2PCCS3491LC736573 2PCCS3498GC736060 2PCCS3492LC736498 2PCCS3491KC736443 2PCCS3499HC736165 2PCCS3491EC735541 2PCCS3493EC735699 2PCCS3496FC735794 2PCCS3492LC736601 2PCCS3499LC736546 2PCY33493CC735136 2PCCS3490HC736121 2PCC33490JC736333 2PCY3349XDC735314 2PCCS3493MC736673 2PCCS3493MC736656 2PCCS3496FC735911 2PCCS3495GC735948 2PCCS349XLC736538 2PCCS3495GC736081 2PCCS3495LC736494 2PCCS3491JC736330 2PCCS3497HC736178 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 SENATORS COACHES, INC. PO Box 1075 FLORENCE, AL 0 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCY33491DC735461 2PCCS3497MC736661 2PCCS3491FC735749 2PCCS3497FC735917 2PCCS3498GC735961 2PCY33498BC735017 2PCCS3499HC736103 2PCCS3494KC736453 2PCCS3492JC736319 2PCY33491DC735296 2PCCS3499NC736694 2PCCS3497EC735589 2PCCS3493FC735770 2PCCS349XGC735931 2PCCS3491LC736573 2PCCS3498GC736060 2PCCS3492LC736498 2PCCS3491KC736443 2PCCS3499HC736165 2PCCS3491EC735541 2PCCS3493EC735699 2PCCS3496FC735794 2PCCS3492LC736601 2PCCS3499LC736546 2PCY33493CC735136 2PCCS3490HC736121 2PCC33490JC736333 2PCY3349XDC735314 2PCCS3493MC736673 2PCCS3493MC736656 2PCCS3496FC735911 2PCCS3495GC735948 2PCCS349XLC736538 2PCCS3495GC736081 2PCCS3495LC736494 2PCCS3491JC736330 2PCCS3497HC736178 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 SENATORS COACHES, INC. PO Box 1075 FLORENCE, AL 0 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCY33491DC735461 2PCCS3497MC736661 2PCCS3491FC735749 2PCCS3497FC735917 2PCCS3498GC735961 2PCY33498BC735017 2PCCS3499HC736103 2PCCS3494KC736453 2PCCS3492JC736319 2PCY33491DC735296 2PCCS3499NC736694 2PCCS3497EC735589 2PCCS3493FC735770 2PCCS349XGC735931 2PCCS3491LC736573 2PCCS3498GC736060 2PCCS3492LC736498 2PCCS3491KC736443 2PCCS3499HC736165 2PCCS3491EC735541 2PCCS3493EC735699 2PCCS3496FC735794 2PCCS3492LC736601 2PCCS3499LC736546 2PCY33493CC735136 2PCCS3490HC736121 2PCC33490JC736333 2PCY3349XDC735314 2PCCS3493MC736673 2PCCS3493MC736656 2PCCS3496FC735911 2PCCS3495GC735948 2PCCS349XLC736538 2PCCS3495GC736081 2PCCS3495LC736494 2PCCS3491JC736330 2PCCS3497HC736178 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 SHANE S. GUIDRY 701 POYDRAS ST. SUITE 3700 NEW ORLEANS, LA 70139 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3497MC721151 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 SHEN YUN PERFORMING ARTS, INC. 140 GALLEY HILL RD CUDDEBACKVILLE, NY 12729 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33499EC712463 2PCH33497EC712462 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 SHERIDAN YOUNG 9 LA CRESTA ROAD ORINDA, CA 94563 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCBS3498GC736040 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 SHORE MOTOR COACH LLC. 1344C WEST NURSERY ROAD LINTHICUM HEIGHTS, MD 21090 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH3349XGC713088 4RKG33495H9737324 2PCH3349XAC711705 2PCH3349XDC712194 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 SHOW JUMPING RANCH, LLC 1001 S MAIN SREET STE 49 KALISPELL, MT 59901 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCV33496FC712991 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 SIGNATURE SOUND 3147 BERWIN DRIVE STOW, OH 44224 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCCS3499KC736433 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 SILVER STAR LIMO.COM LLC 845 NEPPERHAN AVE YONKERS, NY 10701 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33492EC712515 4RKG33499H9737374 4RKG33491H9737384 2PCH33498KC720520 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 SILVERADO STAGES, INC. 241-B PRADO ROAD SAN LUIS OBISPO, CA 93401 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33492EC712417 2PCH33491EC712568 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 SMILE TOUR INC. 371 SO. RIVER STREET LITTLE FERRY, NJ 7643 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH3349XEC712584 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 SMITH TRANSIT, INC. PO Box 951 PRICE, UT 84501 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33490FC712806 2PCH33494HC713816 2PCH33492LC720806 2PCH33495DC712152 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 SOBOBA BAND OF LUISENO INDIANS 24335 SOBOBA ROAD SAN JACINTO, CA 92581 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33491LC720876 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 SOLOMON’S TEMPLE 1634 PINEVIEW DRIVE COLUMBIA, SC 29209 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33491KC710394 2PCH33493KC710395 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 SOUTHEASTERN STAGES, INC. 260 UNIVERSITY AVENUE S.W. ATLANTA, GA 0 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 4RKG33493L9737685 4RKG33491J9737441 4RKG33493J9737439 4RKG3349XJ9737504 2PCG33492GC735999 4RKG33491L9737684 2PCG33496EC735579 2PCG3349XDC735437 4RKG33491H9737322 4RKG33498H9737320 4RKG33491J9737438 4RKG33491J9737505 4RKG3349XH9737321 4RKG3349XJ9737440 2PCG33497GC736047 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 SOUTHERN EXPRESS INC. 2531 SCHIEFFELIN ROAD APEX, NC 27502 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33492DC712142 2PCH33492GC713229 2PCH33498JC710066 2PCH33495EC712573 2PCH33499GC713230 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 SOUTHERN TIER STAGES, INC. DBA SHAF 500 NORTH STREET ENDICOTT, NY 13760 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33498GC713168 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 SOUTHWEST COACHES, INC. 1500 TRAVIS ROAD MARSHALL, MN 56258 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33493HC713547 2PCH33490HC713568 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 SOUTHWEST COACHES, INC. 1500 TRAVIS ROAD MARSHALL, MN 56258 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33493HC713547 2PCH33490HC713568 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 SOUTHWEST METRO TRANSIT COMMISSION 14405 W 62ND ST EDEN PRAIRIE, MN 55346 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 4RKJ33497K9737547 4RKJ33493K9737545 4RKJ33495K9737546 4RKJ3349XK9737543 4RKJ33491K9737544 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 SOUTHWEST METRO TRANSIT COMMISSION 14405 W 62ND ST EDEN PRAIRIE, MN 55346 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 4RKJ33497K9737547 4RKJ33493K9737545 4RKJ33495K9737546 4RKJ3349XK9737543 4RKJ33491K9737544 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 SOUTHWEST METRO TRANSIT COMMISSION 14405 W 62ND ST EDEN PRAIRIE, MN 55346 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 4RKJ33497K9737547 4RKJ33493K9737545 4RKJ33495K9737546 4RKJ3349XK9737543 4RKJ33491K9737544 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 SPECIAL EVENT SERVICES 3135 INDIANA AVE. WINSTON SALEM, NC 27105 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCCS3499EC735626 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 SPECIALTY COACHES LLC 101 N CALIFORNIA AVE BEAUMONT, CA 92223 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCCS3490KC736403 2PCCS3498EC735505 2PCCS3494KC736470 2PCCS3493GC735950 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 SPEVCO SPECIAL VEHICLES COMPANY 8118 REYNOLDA ROAD PFAFFTOWN, NC 27040 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCC33496JC736305 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 SPIRIT COACH, LLC 9290 MADISON BLVD MADISON, AL 35758 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33492LC720823 2PCH3349XEC712505 2PCH33494LC720824 2PCH3349XJC713888 2PCH33491EC712506 2PCH33491JC713889 2PCH33491GC713125 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 SPIRIT COACH, LLC 9290 MADISON BLVD. MADISON, AL 35758 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH3349XGC713124 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 SPIRIT COACH, LLC 9290 MADISON BLVD. MADISON, AL 35758 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH3349XGC713124 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 SPRING HOUSE, INC. 7107 CROSSROADS BLVD – SUITE 103 BRENTWOOD, TN 37027 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCCS3493LC736588 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 ST GEORGE EXECUTIVE SHUTTLE LLC 1275 E. RED HILLS PARKWAY ST GEORGE, UT 84770 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33498LC720888 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 STALEY SALES LLC 933-A WEST OLD HICKORY BLVD MADISON, TN 37115 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCCS3491EC735684 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 STAN RUNYON 9939 LOCH STRATFORD POINT LAKELAND, TN 38002 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCBS3493DC735454 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 STANLEY NEAL 13 NORTH EDGEWOOD DRIVE HAGERSTOWN, MD 21740 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCBS3498HC736198 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 STANLEY R. NEAL 20218 MT. AETNA ROAD HAGERSTOWN, MD 21742 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCBS3498MC736647 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 STAR COACHES INC. 2051 MARIETTA BLVD ATLANTA, GA 30318 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCC33490EC735558 2PCC33491GC736012 2PCCS3496KC736468 2PCC33499EC735624 2PCC33492GC736018 2PCCS3492GC735986 2PCC33490FC735822 2PCCS3493LC736543 2PCC3349XEC735681 2PCC33492FC735773 2PCC33490EC735639 2PCVS3498JC710011 2PCY33497DC735416 2PCC33497FC735820 2PCY33495DC735432 2PCCS3499KC736383 2PCCS3498KC736357 2PCC33499EC735638 2PCY3349XDC735457 2PCC33499GC736033 2PCCS3491LC736542 2PCCS3496LC736536 2PCCS3497KC736477 2PCC33499GC735979 2PCV33497EC712691 2PCC33496FC735811 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 STAR TRAILS LLC 9809 MIRA DEL RIO DR SACRAMENTO, CA 95827 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCBS3492GC736051 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 STARLIGHT TOURS, INC. 100 TRADECENTER STE G-700 WOBURN, MA 1801 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33493FC712718 2PCH33498GC713106 2PCH33498HC713706 2PCH33494GC713328 2PCH33492EC712448 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 STARR TRANSIT CO., INC. 2531 EAST STATE STREET TRENTON, NJ 0 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33491GC713299 2PCH33490HC713733 2PCH33492HC713457 2PCH33494FC712825 2PCH33492HC713734 2PCH33497KC710187 2PCH33499KC710188 2PCH33494HC713458 2PCH33494GC713300 2PCH33492EC712613 2PCH3349XGC713074 2PCH33496EC712615 2PCH33492FC712824 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 STARR TRANSIT CO., INC. 2531 EAST STATE STREET TRENTON, NJ 0 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33491GC713299 2PCH33490HC713733 2PCH33492HC713457 2PCH33494FC712825 2PCH33492HC713734 2PCH33497KC710187 2PCH33499KC710188 2PCH33494HC713458 2PCH33494GC713300 2PCH33492EC712613 2PCH3349XGC713074 2PCH33496EC712615 2PCH33492FC712824 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 STARR TRANSIT CO., INC. 2531 EAST STATE STREET TRENTON, NJ 0 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33491GC713299 2PCH33490HC713733 2PCH33492HC713457 2PCH33494FC712825 2PCH33492HC713734 2PCH33497KC710187 2PCH33499KC710188 2PCH33494HC713458 2PCH33494GC713300 2PCH33492EC712613 2PCH3349XGC713074 2PCH33496EC712615 2PCH33492FC712824 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 STARR TRANSIT CO., INC. 2531 EAST STATE STREET TRENTON, NJ 0 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33491GC713299 2PCH33490HC713733 2PCH33492HC713457 2PCH33494FC712825 2PCH33492HC713734 2PCH33497KC710187 2PCH33499KC710188 2PCH33494HC713458 2PCH33494GC713300 2PCH33492EC712613 2PCH3349XGC713074 2PCH33496EC712615 2PCH33492FC712824 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 STARR TRANSIT CO., INC. 2531 EAST STATE STREET TRENTON, NJ 0 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33491GC713299 2PCH33490HC713733 2PCH33492HC713457 2PCH33494FC712825 2PCH33492HC713734 2PCH33497KC710187 2PCH33499KC710188 2PCH33494HC713458 2PCH33494GC713300 2PCH33492EC712613 2PCH3349XGC713074 2PCH33496EC712615 2PCH33492FC712824 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 STARSHIP COACH LLC 5055 WILSON DAM ROAD MUSCLE SHOALS, AL 35661 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33492FC713004 2PCH3349XBC711818 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 STATE OF NEW-HAMPSHIRE DOT 7 HAZEN DRIVE CONCORD, NH 3301 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 4RKG33495M9737754 4RKG33497M9737755 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 STEAMBOAT MOUNTAIN, LLC ED CALHOUN 1001 S MAIN STREET #49 KALISPELL, MT 59901 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCV33496KC720633 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 STEPHEN & CHARLENE PIERCE PO Box 1969 SOUTHERN PINES, NC 28388 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3494FC712698 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 STEPHEN F. AUSTIN STATE UNIVERSITY PO Box 13030 NACOGDOCHES, TX 75962 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33498LC720776 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 STEPHEN HOWANITZ 2739 WIGWAM PARK RD. EAST STROUDSBURG, PA 18301 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCV33490HC713783 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 STEVE & MARY GABRIELSON 388 WESTLAKE PARK BLVD BOZEMAN, MT 59718 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3492MC721140 2PCVS3492GC713351 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 STEVE BARBER 4421 BRETTON COURT NW ACWORTH, GA 30101 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3496FC712752 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 STEVE MORRIS INSPIRING HEALTH CARE 407 PORTWAY AVENUE STE 201 HOOD RIVER, OR 97031 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCV33490KC710356 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 STEVEN & BLANCH KOEGLER 85 WATER FOWL ROAD BLUFFTON, SC 29910 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3491KC720543 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leasedto a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 STEVEN AND BARBARA JACKSON 1250 E I 30 ROCKWALL, TX 75087 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3491KC720669 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 STONEWALL CONCEPTS LLC 23599 Chapel Thorne GUILFORD, IN 47022 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3494CC712051 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 STORM TROOPER TRANSPORTATION 2205 WEST HIGHLAND AVE SAN BERNARDINO, CA 92407 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCC33492GC736021 2PCC33497GC735995 2PCBS3498NC736682 2PCC33496FC735890 2PCCS3490KC736482 2PCC33493GC735993 2PCCS349XHC736157 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 STOUT’S CHARTER SERVICE, INC. 20 IRVEN STREET TRENTON, NJ 8638 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33499JC713980 2PCH33497CC711874 2PCH33499KC710434 2PCH33492CC711877 2PCH3349XCC712064 2PCH33492CC712060 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 STOUTS CHARTER SVC 20 IRVEN ST TRENTON, NJ 8638 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33495DC712300 2PCH33492JC713979 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 STRANGELY BROWN INC. 700 HARRIS ST# 201 CHARLOTTESVILLE, VA 22903 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCCS3499MC736645 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 STYLE CHARTERS & TOURS LLC 205 DIXIE COURT WOODSTOCK, GA 30189 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33493EC712569 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 SUN EIGHT, INC. 2315 COUNTY ROAD 75 SCHLATER, MS 38952 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCCS3496HC736141 2PCY33495DC735396 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 SUN ONE, INC. 2315 COUNTY ROAD 75 SCHLATER, MS 38952 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCYS3499DC735372 2PCCS3492HC736136 2PCCS3496HC736155 2PCYS349XDC735381 2PCCS3491HC736144 2PCCS3495EC735641 2PCCS3497NC736712 2PCY33497CC735138 2PCCS349XHC736112 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 SUN SEVEN, INC. 2315 COUNTY ROAD 75 PO Box 1075 SCHLATER, MS 38952 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCCS3490EC735627 2PCCS3499GC736004 2PCCS3492NC736701 2PCCS3494GC736038 2PCCS3499HC736151 2PCYS3495CC735240 2PCCS3499EC735514 2PCYS3493DC735397 2PCCS3491HC736127 2PCCS3494HC736154 2PCYS3495DC735384 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 SUNNY TRAIL INC. 487 SPOTSWOOD GRAVEL HILL ROAD MONROE TOWNSHIP, NJ 8831 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33491GC713075 2PCH33495GC713080 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 SUNSET INTERNATIONAL BIBLE INSTITUT 3723 34TH STREET LUBBOCK, TX 79410 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33494HC713721 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 SUNSHINE COACH INC 1455 MONTEREY PASS RD, OFFICE 210 MONTEREY PARK, CA 91754 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33495EC712413 2PCH33497EC712414 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 SUNSHINE TRAVEL 4047 PONDEROSA WAY LAS VEGAS, NV 89118 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33495JC710106 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 SUPERIOR COACH INTERIORS 211 BABB DRIVE LEBANON, TN 37087 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3492MC721168 2PCVS3492NC721172 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 SURE RIDE CHARTER, INC. DBA SUN DIE 522 W 8TH STREET NATIONAL CITY, CA 91950 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33493GC713370 2PCH33491KC710220 2PCH33499HC713763 2PCH33493JC713991 2PCH33492DC712349 2PCH33498KC710411 2PCH33498KC710344 2PCH33494DC712353 2PCH33493KC710221 2PCH33492KC710212 2PCH33491DC712357 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 SUSQUEHANNA TRANSIT COMPANY 401 EAST CENTRAL AVENUE AVIS, PA 17721 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33496KC720550 2PCG33498GC735926 4RKG33495H9737310 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 SUZANNE L DE CHAMPLAIN 11600 NW HWY 225A REDDICK, FL 0 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCV33496JC710215 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 SW EXCURSION & EDUCATIONAL 3162 W TECO AVENUE LAS VEGAS, NV 89118 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33497CC711941 2PCH33499CC711942 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 SW EXCURSION & EDUCATIONAL TOURS 3162 W. TECO AVENUE LAS VEGAS, NV 89118 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33495KC720586 2PCH33495KC710480 2PCH3349XNC721222 2PCH33497KC720721 2PCH33497LC720901 2PCH33495LC720900 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 SWARTHOUT COACHES INC. 115 GRAHAM RD. ITHACA, NY 14850 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33497GC713274 2PCH33490FC712756 2PCH33410DC712358 2PCH33495CC711923 2PCH33490JC710076 2PCH3349XDC712177 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 SWEET TOURS INC. 6363 S. PECOS RD. #106 LAS VEGAS, NV 89193 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33496GC713282 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 SYMBOLIC COACH LINES 15115 SUNWOOD BLVD HH-12 TUKWILA, WA 98188 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33495EC712508 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 T.R.Y INC. DBA YOUNG TRANSPORTATION 843 RIVERSIDE DRIVE ASHEVILLE, NC 28804 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33495BC711810 2PCH33495KC720569 2PCH33492FC712807 2PCH33494DC712305 2PCH33494FC712811 2PCH33498FC712746 2PCH33499JC710142 2PCH33491HC713482 2PCH3349XDC712258 2PCH33496FC712809 2PCH33497FC712723 2PCH33490GC713083 2PCH33492JC710144 2PCH33499HC713701 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 T.R.Y INC. DBA YOUNG TRANSPORTATION 843 RIVERSIDE DRIVE ASHEVILLE, NC 28804 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33495BC711810 2PCH33495KC720569 2PCH33492FC712807 2PCH33494DC712305 2PCH33494FC712811 2PCH33498FC712746 2PCH33499JC710142 2PCH33491HC713482 2PCH3349XDC712258 2PCH33496FC712809 2PCH33497FC712723 2PCH33490GC713083 2PCH33492JC710144 2PCH33499HC713701 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 TAB BENOIT 227 OUISKI BAYOU DR HOUMA, LA 70360 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCBS3492GC736017 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 TANGO MIKE, LLC 124 W PINE STREET MISSOULA, MT 59802 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3498EC712640 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 TAYLOR MOTORS INC, DBA 3820 US HWY 641 S MURRAY, KY 42071 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33497DC712234 2PCH33497EC712509 2PCH33492JC710046 2PCH3349XLC720763 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 TCH ENTERPRISES, LLC 7454 OLD HICKORY BLVD WHITES CREEK, TN 37189 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCYS3494CC735133 2PCBS3495DC735455 2PCC3349XKC736390 2PCYS3493CC735267 2PCBS3499EC735587 2PCCS3498GC736091 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 TCH ENTERPRISES, LLC 7454 OLD HICKORY BLVD WHITES CREEK, TN 37189 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCYS3494CC735133 2PCBS3495DC735455 2PCC3349XKC736390 2PCYS3493CC735267 2PCBS3499EC735587 2PCCS3498GC736091 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 TCH ENTERPRISES, LLC 7454 OLD HICKORY BLVD WHITES CREEK, TN 37189 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCYS3494CC735133 2PCBS3495DC735455 2PCC3349XKC736390 2PCYS3493CC735267 2PCBS3499EC735587 2PCCS3498GC736091 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 TCH ENTERPRISES, LLC 7454 OLD HICKORY BLVD WHITES CREEK, TN 37189 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCYS3494CC735133 2PCBS3495DC735455 2PCC3349XKC736390 2PCYS3493CC735267 2PCBS3499EC735587 2PCCS3498GC736091 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 Techzen Coach LLC 124 W Pine St PO Box 7967 MISSOULA, MT 59807 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3492HC713447 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 TELL SOMEBODY MOVEMENT, INC. 2605 72ND ST AVE E UNIT 1221 ELLENTON, FL 34222 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCCS3494LC736521 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 TERRY HUNT 13365 WEST HILLBOROUGH AVENUE TAMPA, FL 33635 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3494LC720778 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 TEXAS SOUTHERN UNIVERSITY 3100 CLEBURNE HOUSTON, TX 0 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33499LC720897 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 THE BUS COACH 1581 Fulenwider Road, Suite 100 GAINESVILLE, GA 30507 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33493EC712426 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 THE DONALD D. CHAPIN JR AND 480 CRAZY HORSE CANYON ROAD SALINAS, CA 93907 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCV33492HC713719 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 THE GOODFLEISCH FAMILY TRUST 4614 STATE ROUTE 752 ASHVILLE, OH 43103 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3493HC713621 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 THE ISAACS PO Box 22359 NASHVILLE, TN 0 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCCS3499KC736478 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 THE JACKSON LABORATORY 600 MAIN STREET BAR HARBOR, ME 4609 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCC33490FC735772 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 THE JET LLC 1320 N COURTHOUSE RD ARLINGTON, VA 22201 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCS33492KC736413 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 THE LANDLIE COMPANY 113 SOUTH COLLEGE AVENUE FORT COLLINS, CO 80524 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33490NC721228 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 THE LANDLINE COMPANY 12105 CRENSHAW BLVD, SUITE C HAWTHORNE, CA 90250 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCG33495LC736610 2PCH33499FC712822 2PCH33490FC712823 2PCH33497FC712818 2PCH33495FC712817 2PCH33497FC712821 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 THE NEXT TREND, LLC 725 SW HIGGINS AVE SUITE C MISSOULA, MT 59803 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCBS3498GC736085 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 THE RED CAR, LLC 124 W PINE STREET MISSOULA, MT 59802 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCV33490KC710387 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 THE WILD CALLS, INC. 2330 WEST TETON BLVD GREEN RIVER, WY 82935 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33415EC712440 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 THE WORD NETWORK 20733 W 10 MILE RD SOUTHFIELD, MI 48075 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCBS3495EC735537 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 THOMAS J GOSSMAN, LLC 3442 PAR FOUR DRIVE EL CAJON, CA 92019 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3497HC713489 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 THOMAS LANTING 4040 GRAND PARK DR PO Box 1690 TIMNATH, CO 80547 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCBS3492GC735952 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 THOMAS R. PLEDGER 16561 JUPITER FARMS RD. JUPITER, FL 33478 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3498DC712412 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 THOMAS W. REESE 23976 STAGECOACH ROAD GENESEO, IL 61254 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS349XDC712301 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 Three Amigos Investment Group PO Box 732 KERMIT, TX 79745 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCV3349XCC712018 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 TIAA COMMERCIAL FINANCE INC. 10 WATERVIEW BLVD, 2ND FLOOR PARSIPPANY, NJ 7054 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33498HC713771 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 TIGER TOURS 11 DOLPHIN STREEET OLYPHANT, PA 18447 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33494LC720984 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 TIM CONNER 7454 OLD HICKORY BOULEVARD WHITES CREEK, TN 37189 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCBS3492CC735248 2PCYS3495DC735398 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 TIM LOPEZ 3724 OLD MULBERRY RD PLANT CITY, FL 0 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3493KC710337 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 TIMBER EQUIPMENT, LLC 1405 SOUTHWOOD DR HUNTSVILLE, TX 77340 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCV33496GC713429 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 TJC,LLC 7454 OLD HICKORY BLVD. WHITES CREEK, TN 37189 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCC33495HC736113 2PCCS3491HC736130 2PCCS3495GC736016 2PCCS3492JC736224 2PCCS3492EC735550 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 TLA, LLC 1721 BANNIE AVE LAS VEGAS, NV 89102 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCBS3494JC736222 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 TLC LUXURY LLC 18 MISTY PEAKS CT LAS VEGAS, NV 89135 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33496KC720614 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 TLC LUXURY TRANSPORTATION 522 EAST WEBER AVE COMPTON, CA 90222 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33495JC710008 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 TMC RACING 6115 SW LELAND ST DES MOINES, IA 50321 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCV3349XBC711790 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 TODD & CHRIS CLOSE 45180 VIA VAQUERO TEMECULA, CA 92590 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCBS3492GC735935 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 TOM & SUSAN MAY 124 W PINE STREET MISSOULA, MT 59802 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCBS3491GC736056 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 TOM BLOOM 18349 GARVEY ROAD CHELSEA, MI 48118 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3493GC713231 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 TOM LEBLANC DBA SERVICE TOOL CO LLC PO Box 12240 NEW IBERIA, LA 0 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3495BC711828 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 TOM MATSON 2925 AUBURN WAY NORTH AUBURN, WA 0 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3495JC710029 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 TOM SANFILLIPO 685 RETREAT LANE POWELL, OH 43065 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3499LC721084 2PCVS3498EC712587 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 TOMMY & DARLA BLANCHARD PO Box 8570 LUMBERTON, TX 77657 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3499HC713669 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 TOMMY R. LAMBERSON PO Box 134 LEBANON, TN 37088 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCV33491GC713399 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 TONY AND KATHY SMITH 358 HWY 71 NORTH ASHDOWN, AR 71822 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3491EC712608 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 TORNADO BUS COMPANY 8630 E. R L THORNTON FWY DALLAS, TX 75228 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33490GC713262 2PCH33492GC713263 2PCH33499GC713258 2PCH33492GC713389 2PCH33497KC710206 2PCH33496KC710200 2PCH33491LC721073 2PCH33498KC710196 2PCH33497GC713159 2PCH33498HC713589 2PCH33490GC713181 2PCH33495NC721192 2PCH33490GC713407 2PCH33490LC721095 2PCH33499GC713227 2PCH33490KC710211 2PCH33494NC721202 2PCH33491KC720617 2PCH33498NC721204 2PCH33496NC721203 2PCH33495KC710205 2PCH33493KC710199 2PCH33499HC713598 2PCH33493HC713595 2PCH33497GC713162 2PCH33497HC713583 2PCH33493GC713174 2PCH33497NC721193 2PCH33494LC721097 2PCH33492GC713408 2PCH33497GC713226 2PCH33498NC721199 2PCH33494GC713264 2PCH33491GC713402 2PCH33495GC713385 2PCH33497GC713260 2PCH33490LC721081 2PCH33491KC710198 2PCH3349XGC713222 2PCH33491HC713594 2PCH33499GC713163 2PCH3349XGC713219 2PCH33499GC713177 2PCH33499NC721194 2PCH33490NC721195 2PCH33493LC721091 2PCH33493LC721088 2PCH3349XGC713396 2PCH33496GC713394 2PCH33490GC713259 2PCH33499KC710207 2PCH33498KC710201 2PCH3349XKC710197 2PCH33498GC713154 2PCH33495GC713158 2PCH3349XHC713593 2PCH33495HC713582 2PCH33490GC713178 2PCH33497GC713405 2PCH33492LC721096 2PCH33491LC721090 2PCH33491GC713223 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 TOUR COACH CHARTER & TOUR 6925 HOLLYWOOD BLVD HOLLYWOOD, CA 90028 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33499KC710420 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 TOUR SOUTH, INC. 10367 RANDLEMAN ROAD, SUITE D RANDLEMAN, NC 27317 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH3349XCC712002 2PCH33490DC712317 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 TOUR SOUTH, INC. 10367 RANDLEMAN ROAD, SUITE D RANDLEMAN, NC 27317 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH3349XCC712002 2PCH33490DC712317 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 TOURS TO FUN, INC. 418 S MONTEREY STREET #A ALHAMBRA, CA 91801 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33492FC712922 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 TOYOTA MOTOR SALES USA INC. 6565 HEAD QUARTERS DRIVE PLANO, TX 75024 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCV3349XKC710333 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 TRACY & JACK SPREIER PO Box 520 BLOOMINGTON, CA 92316 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3496FC712721 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 TRADEWINDS COACH AND MARINE LLC 1995 EIDSON DRIVE DELAND, FL 32724 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3492LC720956 2PCVS3496GC713367 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 TRAMPAS WHITAKER 553 NW HAZARD WAY PORT SAINT LUCIE, FL 34986 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS349XLC720784 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 TRANSMAC INC. 3505 SMALL WORLD DRIVE HAINES CITY, FL 33844 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH3349XGC713172 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 TRANSPORTATION CHARTER SERVICES INC 1931 NORTH BATAVIA STREET ORANGE, CA 0 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH3349XNC721186 2PCH33497KC710450 2PCH33499LC721046 2PCH33493LC721026 2PCH33498KC710330 2PCH33416GC713356 2PCH33495KC710334 2PCH33492GC713313 2PCH33492KC720626 2PCH33497LC721028 2PCH33410FC712976 2PCH33414KC720637 2PCH33497LC721045 2PCH3349XKC710331 2PCH33492EC712434 2PCH33498DC712212 2PCH33492GC713330 2PCH33490DC712253 2PCH33490LC721047 2PCH33498KC720632 2PCH33496KC720628 2PCH33495HC713808 2PCH33498GC713350 2PCH33417EC712679 2PCH33418KC720625 2PCH33499LC721029 2PCH33493JC710184 2PCH33411KC720630 2PCH3341XEC712661 2PCH33497HC713809 2PCH33491KC710332 2PCH33418EC712688 2PCH33496GC713329 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 TRANSPORTATION HOLDINGS LLC 700 LOUISIANA STREET SUITE 4300 HOUSTON, TX 77002 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3494JC710071 2PCCS3498KC736407 2PCCS3494LC736535 2PCCS3493HC736159 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 TRANSPORTATION HOLDINGS, LLC PO Box 1840 HELENA, MT 0 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3493GC713309 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 TRANSPORTATION SUPPORT CENTER 1000 COLONIAL FARM ROAD MCLEAN, VA 22101 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33498LC720910 2PCH33493LC720913 2PCH3349XLC721072 2PCH33499LC721001 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 TRAWICK LUXURY COACHES LLC 10600 EAST HURST BLVD HURST, TX 76053 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3492DC712373 2PCVS349XLC720820 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 TREASURE COAST MOTOR COACH INC. DBA 1600 26TH STREET SUITE 4 VERO BEACH, FL 32960 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33490HC713571 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 TREEHOUSE PRODUCTION, LLC 124 W PINE STREET MISSOULA, MT 59802 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCV33490GC713071 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 TRINITY, INC. 4624 13th STREET PO Box 809 WYANDOTTE, MI 48192 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH3349XAC711686 2PCH33491AC711687 2PCH33493BC711773 2PCH3349XBC711771 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 TRUCKS TIME LLC 1060 NORTHWEST 1ST COURT HALLANDALE BEACH, FL 33009 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33490DC712365 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 TT TOURS Inc. 3380 FLAIR DR # 222 EL MONTE, CA 91731 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH3349XJC710036 2PCH33499JC713994 2PCH33496JC710003 2PCH33491JC710037 2PCH33494JC710002 2PCH33492JC713996 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 TURENNE INC. 1751 SW 8TH ST POMPANO BEACH, FL 33069 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3493CC711943 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 TURENNE INC. 1751 SW 8TH ST POMPANO BEACH, FL 33069 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3493CC711943 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 TURNER COACHES, INC. PO Box 2852 TERRE HAUTE, IN 0 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33490JC713916 2PCH33497JC713914 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 TWO TATS 3011 AMERICAN WAY MISSOULA, MT 59808 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3499HC713591 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 U-HAUL INTERNATIONAL 2727 N CENTRAL AVE PHOENIX, AZ 0 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH3349XGC713284 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 UNITED COACHWORKS, INC. 1601 DOLGNER PL. SANFORD, FL 32771 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCV33491MC721112 2PCVS3497LC721102 2PCVS3491MC721114 2PCBS3492MC736658 2PCBS3498LC736629 2PCVS3499MC721152 2PCBS3493NC736685 2PCVS3492MC721123 2PCVS349XMC721158 2PCVS3493NC721231 2PCVS3499MC721166 2PCVS3492MC721171 2PCBS349XMC736665 2PCVS349XDC712315 2PCBS3491MC736649 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 UNIVERSAL LIMOUSINE & TRANSPORTATIO 1781 S. RIVER ROAD WEST SACRAMENTO, CA 95691 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33498GC713199 2PCH33492GC713201 2PCH33498JC710147 2PCH33490GC713035 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 UNIVERSITY OF LOUISIANA MONROE 501 WARHAWK WAY MONROE, LA 71209 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33498GC713204 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 UNIWORLD TOURS, INC. 46-81 METROPLOTITAN AVENUE RIDGEWOOD, NY 11385 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33499FC712898 2PCH33497FC712897 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 UPSTATE TRANSIT OF SARATOGA,LLC 207 GEYSER ROAD SARATOGA SPRINGS, NY 12866 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33494KC710194 2PCG33497BC735022 2PCH33490EC712514 2PCH33499LC720852 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 US TRINITY EQUIPMENT LLC 200 HIGHLAND CIRCLE ARGYLE, TX 76226 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCV33495EC712527 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 US VIP BUS LLC 8811 GARVEY AVE #106 ROSEMEAD, CA 91770 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33491FC712930 2PCH33495FC712932 2PCH33499FC712934 2PCH33497FC712933 2PCH33493FC712931 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 USA VEHICLES CORP. 158-44 79TH ST HOWARD BEACH, NY 11414 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33495EC712458 2PCH33494CC712089 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 USAA FLEET 9800 FREDERICKBURG RD SAN ANTONIO, TX 78288 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3491KC710319 2PCV33495GC713194 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 V.I.P. TOUR & CHARTER BUS CO. 129 – 137 FOX STREET PORTLAND, ME 4101 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 4RKG33497H9737356 2PCG3349XGC736009 4RKG33492H9737359 4RKG33494J9737482 2PCG33496GC736007 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 VANDERHOOF TRANSPORTATION CO. INC. 18 WILFRED STREET WEST ORANGE, NJ 7052 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 4RKG33495H9737355 4RKG33490H9737358 2PCG33493JC736215 2PCG33492GC736005 2PCG33498AC729907 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 VFS LEASING CO. 7025 ALBERT PICK ROAD, SUITE 105 GREENSBORO, NC 27409 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33494JC710016 2PCH33492JC710015 2PCH33494GC713040 2PCH33497GC713078 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 VIA ADVENTURES, INC. / TEMPE 300 GROGAN AVENUE MERCED, CA 95341 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33494HC713671 2PCH3349XFC712974 2PCH33492BC711747 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 VICTORY TRAVEL, INC. 5904 GLEN ABBEY COURT GLEN ALLEN, VA 23059 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33495AC711708 2PCH33494GC713362 2PCH33497KC710500 2PCH33498DC712310 2PCH33498DC712288 2PCH33499CC712024 2PCH33492FC712841 2PCH33493HC713676 2PCH33495FC712901 2PCH33491HC713689 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 VIKING CHARTERS OF AMERICA 6735 CONROY ROAD, SUITE 333 ORLANDO, FL 32835 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33497LC720767 2PCH33496KC720712 2PCH33495LC720959 2PCH33498KC720534 2PCH3349XKC710488 2PCH33498KC720713 2PCH33495LC720962 2PCH33490LC720769 2PCH33491LC720960 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 VIKING LINE, INC. 201 GLENDALE ROAD JOPLIN, MO 64804 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33493HC713614 2PCH33493JC713926 2PCH33499DC712249 2PCH33496EC712677 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 VILLAGE CHARTERS INC. 4255 NORTH RIDGE ROAD WICHITA, KS 67205 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33497LC720817 2PCCS3495LC736544 2PCH33492NC721246 2PCCS3498GC735989 2PCH33494DC712210 2PCH33499NC721244 2PCH33492GC713098 2PCH33497EC712655 2PCH33492CC712074 2PCH33493KC710400 2PCH33490GC713097 2PCH33496HC713476 2PCCS3497LC736612 2PCH3349XLC721038 2PCH33499EC712429 2PCCS3492NC736696 2PCH33497DC712282 2PCH33495GC713144 2PCH33497NC721243 2PCCS3498FC735845 2PCYS3497DC735404 2PCH33492DC712304 2PCH33497KC710402 2PCH33497JC713962 2PCH33498KC710408 2PCH33498LC721040 2PCH33491BC711819 2PCH33490DC712284 2PCH3349XEC712424 2PCCS3490KC736370 2PCH33491NC721240 2PCCS3497GC736048 2PCCS3491KC736474 2PCH33497KC710397 2PCH33495JC713961 2PCH33491HC713479 2PCH3349XKC710409 4RKG33493M9737767 2PCH33494HC713475 2PCH3349XEC712603 2PCCS3493HC736145 2PCH33493GC713143 2PCH33499LC720818 2PCH33494EC712659 2PCH33490CC712073 2PCH33499KC710398 2PCH33496KC710407 2PCH3349XHC713478 2PCH33491FC712717 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 VIP TOURS OF CALIFORNIA, INC. 4900 W CENTURY BLVD INGLEWOOD, CA 90304 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33499KC720722 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 VIZIO SERVICES 39 TESLA IRVINE, CA 92618 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCV33495HC713519 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 VOICE OF GOD RECORDINGS, INC PO Box 950 JEFFERSONVILLE, IN 47131 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3497EC712564 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 VOLVO CAR USA LLC 1800 VOLVO PLACE MAHWAH, NJ 7430 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3497NC721250 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 VONLANE, LLC 3800 MAPLE AVE SUITE #265 DALLAS, TX 75219 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCS33497HC736206 2PCH33499EC712558 2PCH33495EC712556 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 VONLANE, LLC 6310 LEMMON AVE SUITE #202 DALLAS, TX 75209 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCG33495HC736131 2PCG33491GC735945 2PCS33491HC736203 2PCG33493GC735946 2PCG33495HC736128 2PCG33497HC736096 2PCG3349XGC735944 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 W & H TRADE INC. 225 W. GARVEY AVENUE MONTEREY PARK, CA 91754 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33493KC720568 2PCH33491KC720570 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 WADE & SHARLYN THREADGILL 200 CONGRESS AVENUE SUITE 43ST AUSTIN, TX 78701 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3498FC712848 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 WADE PENN PO Box 520 CHICKASHA, OK 73023 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3494DC712228 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 WALLACE STATE COMMUNITY COLLEGE 801 MAIN STREET N.W. HANCEVILLE, AL 35077 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33496FC713006 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 WALLACE STATE COMMUNITY COLLEGE 801 MAIN STREET N.W. HANCEVILLE, AL 35077 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33496FC713006 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 WALTER & KATHRYN ADAMS 5942 STATE ROAS 80 WEST, LOT 43 LABELLE, FL 33935 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3490DC712369 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 WALTER & MILDRED TYLER 719 S SUMMIT STREET SMITHVILLE, OH 44677 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCBS3495FC735779 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 WASHINGTON TRANSPORTATION INC. 6100 LAKE ELLENOR DRIVE SUITE 256 ORLANDO, FL 32809 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33496EC712534 2PCH3349XJC710053 2PCH33496CC711929 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 WAYNE HOOVESTOL 3321 MIKE COLLINS DR. EAGAN, MN 55121 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCBS3498EC735581 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 WAYNE HYMERS 6071 STATE HWY 23 ONEONTA, NY 13820 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3490BC711817 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 WELLS FARGO EQUIPMENT FINANCE, INC 83 WOOSTER HEIGHTS ROAD HARTFORD, CT 6180 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33490HC713764 2PCH33496GC713072 2PCH33490GC713374 2PCH33499GC713373 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 WESTERN CONTRA COSTA TRANSIT AUTHOR 601 WALTER AVENUE PINOLE, CA 94564 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCG33493CC735102 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 WESTERN EQUIPMENT FINANCE 503 HIGHWAY 2 W DEVILS LAKE, ND 58301 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH3349XHC713562 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 WESTLUND BUS LINES INC. PO Box 691 MARINETTE, WI 54143 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33494JC710176 2PCH33492JC710175 2PCH33490JC710174 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 WHITE RIVER LEASING INC 20 RESORTS BLVD LOT R54 LAKE TOXAWAY, NC 28747 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCV33490HC713699 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 WHITECASTLE LEASING LLC 6111 SOUTHFRONT ROAD SUITE G LIVERMORE, CA 94551 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33498KC720565 2PCH3349XJC710084 2PCH33494LC720967 2PCH3349XKC710426 2PCH33496HC713817 2PCH33491JC710085 2PCH33490LC720965 2PCH33496LC720968 2PCH33497FC712883 2PCH33495JC710087 2PCH33496LC720971 2PCH33498GC713025 2PCH33498LC720759 2PCH33495LC720752 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 WILLIAM L. BYRTUS LIVING TRUST PO Box 4880 BROOKINGS, OR 97415 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCVS3493JC710059 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 WILSON BUS LINES, INC. 203 PATRIOTS ROAD P.O. BOX 415 EAST TEMPLETON, MA 1438 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33495KC710303 2PCG33491DC735438 2PCH33498LC720924 2PCH33498EC712566 2PCH33493HC713516 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 WILSON BUS(WARRANTY) 203 PATRIOTS ROAD PO Box 415 EAST TEMPLETON, MA 1438 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33498HC713558 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 WISE COACHES, INC. 1312 CENTRAL COURT HERMITAGE, TN 37076 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33490LC721016 2PCH33493KC720604 2PCH33498KC720601 2PCH33498JC710178 2PCH33494GC713250 2PCH33499LC721015 2PCH33491EC712537 2PCH33498JC710181 2PCH33496JC710177 2PCH33495EC712637 2PCH33497LC721014 2PCH33491KC720603 2PCH33498GC713249 2PCH33496KC720600 2PCH33495LC721013 2PCH3349XKC720602 2PCH33496JC710180 2PCH33495EC712489 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 XMI FINANCIAL SERVICES LLC 3212 WEST END AVENUE, SUITE 403 NASHVILLE, TN 0 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCCS3497GC736020 2PCCS3499NC736680 2PCCS3492GC735969 2PCCS3492GC736006 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 XMI TRANSPORTATION, LLC 3009 DICKERSON PIKE NASHVILLE, TN 37207 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCH33492HC713720 2PCH33494FC712789 2PCH33497FC712804 2PCH33490HC713697 2PCH33494JC710159 2PCH33493HC713693 2PCH33499FC712786 2PCH33494HC713735 2PCH3349XJC710165 2PCH33499HC713696 2PCH33498FC712858 2PCH33497HC713695 2PCH33497HC713745 2PCH33491FC712863 2PCH33498JC710164 2PCH33494JC710162 2PCH3349XHC713691 2PCH33495HC713694 2PCH33495HC713744 2PCH33497FC713001 2PCH33496JC710163 2PCH33490JC710160 2PCH33491HC713692 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 YELLABUSH TRANSPORTATION, LLC 4425 S. MOPAC EXPY, SUITE 601 AUSTIN, TX 78735 US IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCCS349XJC736228 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team NHTSA SAFETY RECALL #22V-221 May 2022 NEW YORK CITY TRANSIT 750 ZEREGA AVENUE BRONX, NY 10473 USA IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available. DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers. New parts are expected to be available on August 2022. A notice informing customers how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges. We are submitting this recall report to fulfill 49CFR573/577 requirements related to regulatory noncompliance and ensure proper traceability. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05: 2PCG33495EC735590 2PCG33498EC735602 4RKG33497F9737001 4RKG33499F9737002 4RKG33490F9737003 4RKG33492F9737004 4RKG33494F9737005 4RKG33496F9737006 4RKG33498F9737007 4RKG3349XF9737008 4RKG33491F9737009 4RKG33498F9737010 4RKG3349XF9737011 4RKG33491F9737012 4RKG33493F9737013 4RKG33495F9737014 4RKG33497F9737015 4RKG33499F9737016 4RKG33490F9737017 4RKG33492F9737018 4RKG33494F9737019 4RKG33490F9737020 4RKG33492F9737021 4RKG33494F9737022 4RKG33496F9737023 4RKG33498F9737024 4RKG3349XF9737025 4RKG33491F9737026 4RKG33493F9737027 4RKG33495F9737028 4RKG33497F9737029 4RKG33493F9737030 4RKG33495F9737031 4RKG33497F9737032 4RKG33499F9737033 4RKG33490F9737034 4RKG33492F9737035 4RKG33494F9737036 4RKG33496F9737037 4RKG33498F9737038 4RKG3349XF9737039 4RKG33496F9737040 4RKG33498F9737041 4RKG3349XF9737042 4RKG33491F9737043 4RKG33493F9737044 4RKG33495F9737045 4RKG33497F9737046 4RKG33499F9737047 4RKG33490F9737048 4RKG33492F9737049 4RKG33499F9737050 4RKG33490F9737051 4RKG33492F9737052 4RKG33494F9737053 4RKG33496F9737054 4RKG33498F9737055 4RKG3349XF9737056 4RKG33491F9737057 4RKG33493F9737058 4RKG33495F9737059 4RKG33491F9737060 4RKG33493F9737061 4RKG33495F9737062 4RKG33497F9737063 4RKG33499F9737064 4RKG33490F9737065 4RKG33492F9737066 4RKG33494F9737067 4RKG33496F9737068 4RKG33498F9737069 4RKG33494F9737070 4RKG33496F9737071 4RKG33498F9737072 4RKG3349XF9737073 4RKG33491F9737074 4RKG33493F9737075 4RKG33495F9737076 4RKG33497F9737077 4RKG33499F9737078 4RKG33490F9737079 4RKG33492F9737083 4RKG33497F9737080 4RKG33499F9737081 4RKG33490F9737082 4RKG33494F9737084 4RKG33496F9737085 4RKG33498F9737086 4RKG3349XF9737087 4RKG33491F9737088 4RKG33493F9737089 4RKG3349XF9737090 4RKG33491F9737091 4RKG33493F9737092 4RKG33495F9737093 4RKG33497F9737094 4RKG33499F9737095 4RKG33490F9737096 4RKG33492F9737097 4RKG33494F9737098 4RKG33496F9737099 4RKG33499F9737100 4RKG33490F9737101 4RKG33492F9737102 4RKG33494F9737103 4RKG33496F9737104 4RKG33498F9737105 4RKG3349XF9737106 4RKG33491F9737107 4RKG33493F9737108 4RKG33495F9737109 4RKG33491F9737110 4RKG33493F9737111 4RKG33495F9737112 4RKG33497F9737113 4RKG33499F9737114 4RKG33490F9737115 4RKG33492F9737116 4RKG33492G9737117 4RKG33494G9737118 4RKG33496G9737119 4RKG33492G9737120 4RKG33494G9737121 4RKG33496G9737122 4RKG33498G9737123 4RKG3349XG9737124 4RKG33491G9737125 4RKG33493G9737126 4RKG33495G9737127 4RKG33497G9737128 4RKG33499G9737129 4RKG33495G9737130 4RKG33497G9737131 4RKG33499G9737132 4RKG33490G9737133 4RKG33492G9737134 4RKG33494G9737135 4RKG33496G9737136 4RKG33498G9737137 4RKG3349XG9737138 4RKG33491G9737139 4RKG33498G9737140 4RKG3349XG9737141 4RKG33491G9737142 4RKG33493G9737143 4RKG33490G9737147 4RKG33495G9737144 4RKG33497G9737145 4RKG33499G9737146 4RKG33492G9737148 4RKG33494G9737149 4RKG33490G9737150 4RKG33492G9737151 4RKG33494G9737152 4RKG33496G9737153 4RKG33498G9737154 4RKG3349XG9737155 4RKG33491G9737156 4RKG33493G9737157 4RKG33495G9737158 4RKG33497G9737159 4RKG33493G9737160 4RKG33495G9737161 4RKG33497G9737162 4RKG33499G9737163 4RKG33490G9737164 4RKG33492G9737165 4RKG33494G9737166 4RKG33496G9737167 4RKG33498G9737168 4RKG3349XG9737169 4RKG33496G9737170 4RKG33498G9737171 4RKG3349XG9737172 4RKG33491G9737173 4RKG33493G9737174 4RKG33495G9737175 4RKG33497G9737176 4RKG33499G9737177 4RKG33490G9737178 4RKG33492G9737179 4RKG33499G9737180 4RKG33490G9737181 4RKG33492G9737182 4RKG33494G9737183 4RKG33496G9737184 4RKG33498G9737185 4RKG3349XG9737186 4RKG33491G9737187 4RKG33493G9737188 4RKG33495G9737189 4RKG33491G9737190 4RKG33493G9737191 4RKG33495G9737192 4RKG33497G9737193 4RKG33499G9737194 4RKG33490G9737195 4RKG33492G9737196 4RKG33494G9737197 4RKG33496G9737198 4RKG33498G9737199 4RKG33490G9737200 4RKG33492G9737201 4RKG33494G9737202 4RKG33496G9737203 4RKG33498G9737204 4RKG3349XG9737205 4RKG33491G9737206 4RKG33493G9737207 4RKG33495G9737208 4RKG33497G9737209 4RKG33493G9737210 4RKG33495G9737211 4RKG33497G9737212 4RKG33499G9737213 4RKG33490G9737214 4RKG33492G9737215 4RKG33494G9737216 4RKG33496G9737217 4RKG33498G9737218 4RKG3349XG9737219 4RKG33496G9737220 4RKG33498G9737221 4RKG3349XG9737222 4RKG33491G9737223 4RKG33493G9737224 4RKG33495G9737225 4RKG33497G9737226 4RKG33499G9737227 4RKG33490G9737228 4RKG33492G9737229 4RKG33499G9737230 4RKG33490G9737231 4RKG33492G9737232 4RKG33494G9737233 4RKG33496G9737234 4RKG33498G9737235 4RKG3349XG9737236 4RKG33491G9737237 4RKG33493G9737238 4RKG33495G9737239 4RKG33491G9737240 4RKG33493G9737241 4RKG33495G9737242 4RKG33497G9737243 4RKG33499G9737244 4RKG33490G9737245 4RKG33492G9737246 4RKG33494G9737247 4RKG33496G9737248 4RKG33498G9737249 4RKG33494G9737250 4RKG33496G9737251 4RKG33498G9737252 4RKG3349XG9737253 4RKG33491G9737254 4RKG33493G9737255 4RKG33495G9737256 4RKG33497G9737257 4RKG33499G9737258 4RKG33490G9737259 4RKG33497G9737260 4RKG33499G9737261 4RKG33490G9737262 4RKG33492G9737263 4RKG33494G9737264 4RKG33496G9737265 4RKG33498G9737266 4RKG3349XG9737267 4RKG33491G9737268 4RKG33493G9737269 4RKG3349XG9737270 4RKG33491G9737271 4RKG33493G9737272 4RKG33495G9737273 4RKG33497G9737274 4RKG33490G9737276 4RKG33492G9737277 4RKG33494G9737278 4RKG33496G9737279 4RKG33492G9737280 4RKG33494G9737281 4RKG33496G9737282 4RKG33498G9737283 4RKG3349XG9737284 4RKG33491G9737285 4RKG33493G9737286 4RKG33495G9737287 4RKG33497G9737288 4RKG33499G9737289 4RKG33495G9737290 4RKG33497G9737291 4RKG33499G9737292 4RKG33490G9737293 4RKG33492G9737294 4RKG33494G9737295 4RKG33496G9737296 4RKG33498G9737297 4RKG3349XG9737298 4RKG33491G9737299 4RKJ33492J9737485 4RKJ33493J9737513 4RKJ33495J9737514 4RKJ33497J9737515 4RKJ33499J9737516 4RKJ33490J9737517 4RKJ33492J9737518 4RKJ33494J9737519 4RKJ33490J9737520 4RKJ33492J9737521 4RKJ33494J9737522 4RKJ33496J9737523 4RKJ33498J9737524 4RKJ3349XJ9737525 4RKJ33491J9737526 4RKJ33493J9737527 4RKJ33495J9737528 4RKJ33497J9737529 4RKJ33493J9737530 4RKJ33495J9737531 4RKJ33497J9737532 4RKJ33499J9737533 4RKJ33490J9737534 4RKJ33492J9737535 4RKJ33494J9737536 4RKJ33496J9737537 4RKJ33498J9737538 4RKJ3349XJ9737539 4RKJ33496J9737540 4RKJ33498J9737541 4RKJ3349XJ9737542 4RKJ33492M9737751 4RKJ33498M9737768 4RKJ3349XM9737769 4RKJ33496M9737770 4RKJ33498M9737771 4RKJ3349XM9737772 4RKJ33491M9737773 4RKJ33493M9737774 4RKJ33495M9737775 4RKJ33497M9737776 4RKJ33499M9737777 4RKJ33490M9737778 4RKJ33492M9737779 4RKJ33499M9737780 4RKJ33490M9737781 4RKJ33492M9737782 4RKJ33494M9737783 4RKJ33496M9737784 4RKJ33498M9737785 4RKJ3349XM9737786 4RKJ33491M9737787 4RKJ33493M9737788 4RKJ33495M9737789 4RKJ33491M9737790 4RKJ33493M9737791 4RKJ33495M9737792 4RKJ33497M9737793 4RKJ33499M9737794 4RKJ33490M9737795 4RKJ33492M9737796 4RKJ33494M9737797 4RKJ33496M9737798 4RKJ33498M9737799 4RKJ33490M9737800 4RKJ33492M9737801 4RKJ33494M9737802 4RKJ33496M9737803 4RKJ33498M9737804 4RKJ3349XM9737805 4RKJ33491M9737806 4RKJ33493M9737807 4RKJ33495M9737808 4RKJ33497M9737809 4RKJ33493M9737810 4RKJ33495M9737811 4RKJ33497M9737812 4RKJ33499M9737813 4RKJ33490M9737814 4RKJ33492M9737815 4RKJ33494M9737816 4RKJ33496M9737817 4RKJ33498M9737818 4RKJ3349XM9737819 4RKJ33496M9737820 4RKJ33498M9737821 4RKJ3349XM9737822 4RKJ33491M9737823 4RKJ33493M9737824 4RKJ33495M9737825 4RKJ33497M9737826 4RKJ33499M9737827 4RKJ33490M9737828 4RKJ33492M9737829 4RKJ33499M9737830 4RKJ33490M9737831 4RKJ33492M9737832 4RKJ33494M9737833 4RKJ33496M9737834 4RKJ33498M9737835 4RKJ3349XM9737836 4RKJ33491M9737837 4RKJ33493M9737838 4RKJ33495M9737839 4RKJ33491M9737840 4RKJ33493M9737841 4RKJ33495M9737842 4RKJ33497M9737843 4RKJ33499M9737844 4RKJ33490M9737845 4RKJ33492M9737846 4RKJ33494M9737847 4RKJ33496M9737848 4RKJ33498M9737849 4RKJ3349XM9737853 4RKJ33494M9737850 4RKJ33496M9737851 4RKJ33498M9737852 4RKJ33491M9737854 4RKJ33493M9737855 4RKJ33495M9737856 4RKJ33497M9737857 4RKJ33499M9737858 4RKJ33490M9737859 4RKJ33497M9737860 4RKJ33499M9737861 4RKJ33490M9737862 4RKJ33492M9737863 4RKJ33494M9737864 4RKJ33496M9737865 4RKJ33498M9737866 4RKJ3349XM9737867 4RKJ33491M9737868 4RKJ33493M9737869 4RKJ3349XM9737870 4RKJ33491M9737871 4RKJ33493M9737872 4RKJ33495M9737873 4RKJ33497M9737874 4RKJ33499M9737875 4RKJ33490M9737876 4RKJ33492M9737877 4RKJ33494M9737878 4RKJ33496M9737879 4RKJ33492M9737880 4RKJ33494M9737881 4RKJ33496M9737882 4RKJ33498M9737883 4RKJ3349XM9737884 4RKJ33491M9737885 4RKJ33493M9737886 4RKJ33495M9737887 4RKJ33497M9737888 4RKJ33499M9737889 4RKJ33495M9737890 4RKJ33497M9737891 4RKJ33499M9737892 4RKJ33490M9737893 4RKJ33492M9737894 4RKJ33494M9737895 4RKJ33496M9737896 4RKJ33494N9737932 4RKJ33498N9737934 4RKJ3349XN9737935 4RKJ33493N9737937 4RKJ33495N9737938 4RKJ33499N9737991 4RKJ33490N9737992 4RKJ33492N9737993 4RKJ33494N9737994 4RKJ33496N9737995 4RKJ33498N9737996 4RKJ3349XN9737997 4RKJ33491N9737998 4RKJ33493N9737999 4RKJ33494N9738000 4RKJ33496N9738001 4RKJ33498N9738002 2PCG3349XCC735212 2PCG33498CC735211 2PCG33496CC735210 2PCG3349XCC735209 2PCG33498CC735208 2PCG33496CC735207 2PCG33494CC735206 2PCG33492CC735205 2PCG33490CC735204 2PCG33499CC735203 2PCG33497CC735202 2PCG33495CC735201 2PCG33493CC735200 2PCG33490CC735199 2PCG33499CC735198 2PCG33491CC735213 2PCG33493CC735214 2PCG33495CC735215 2PCG33497CC735216 2PCG33499CC735217 2PCG33490CC735218 2PCG33492CC735219 2PCG33499CC735220 2PCG33490CC735221 2PCG33492CC735222 2PCG33494CC735223 2PCG33496CC735224 2PCG33498CC735225 2PCG3349XCC735226 2PCG33491CC735227 2PCG33493CC735228 2PCG33495CC735229 2PCG33491CC735230 2PCG33493CC735231 2PCG33495CC735232 2PCG33493CC735164 2PCG33491CC735163 2PCG3349XCC735162 2PCG33498CC735161 2PCG33496CC735160 2PCG3349XCC735159 2PCG33498CC735158 2PCG33496CC735157 2PCG33494CC735156 2PCG33492CC735155 2PCG33490CC735154 2PCG33499CC735153 2PCG33497CC735152 2PCG33495CC735151 2PCG33493CC735150 2PCG33497CC735149 2PCG33495CC735148 2PCG33493CC735147 2PCG33491CC735146 2PCG3349XCC735145 2PCG33498CC735144 2PCG33490CC735140 2PCG33490CC735137 2PCG33495CC735134 2PCG3349XCC735131 2PCG33494CC735125 2PCG33495CC735053 2PCG33495CC735165 2PCG33497CC735197 2PCG33495CC735196 2PCG33493CC735195 2PCG33491CC735194 2PCG3349XCC735193 2PCG33498CC735192 2PCG33496CC735191 2PCG33494CC735187 2PCG33492CC735186 2PCG33490CC735185 2PCG33499CC735184 2PCG33497CC735183 2PCG33495CC735182 2PCG33493CC735181 2PCG33491CC735180 2PCG33495CC735179 2PCG33493CC735178 2PCG33491CC735177 2PCG3349XCC735176 2PCG33498CC735175 2PCG33496CC735174 2PCG33494CC735173 2PCG33492CC735172 2PCG33492CC735169 2PCG33490CC735168 2PCG33499CC735167 2PCG33497CC735166 WHAT YOU NEED TO DO We appreciate your patience while we are waiting for the parts. You will receive a second owner notification when the parts become available. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. For purposes of this Notice, the terms: Leased motor vehicle means any motor vehicle that is leased to a person for a term of at least four months by a lessor who has leased five or more vehicles in the twelve months preceding the date of notification by the vehicle manufacturer of the existence of a safetyrelated defect or noncompliance with a Federal motor vehicle safety standard in the motor vehicle. Lessor means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in 49 CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles. Lessee means a person who is the lessee of a leased motor vehicle as defined in this section. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team
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INFORMATION REDACTED PURSUANT TOTHE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C.552(6)(6) SAFETY RECALL SR22-058 DATE : September 2022 SECTION : 06 ELECTRICAL SUBJECT: AL TERNA TOR BEL TS REPLACEMENT Revision A Revision B In the new belt section: 505609 is now superseded by 506065 Clarifications for polyester belt equipped vehicles 10-04-2022 10-21-2022 APPLICATION NOTICE TO SERVICE CENTERS Verify vehicle eligibility by checking warranty bulletin status with SAP or via ONLINE WARRANTY SYSTEM available on Service I Warranty tab of Prevost website. .,1. – Model VIN I d ~ ,, J~ 1.1 ~- _ , H3-41, H3-45 Coaches. Model Year: 2010 – 2023 From 2PCH33498,!~ up to 2PCH33491 f!.~ incl. H3-41, H3-45 VIP Motorhomes. From 2PCVS3494~~up to 2PCVS3492t;!~ incl. Model Year: 2011 – 2022 H3-45 Incomplete Vehicle. Model Year: 2018 2PCR33494::!,~ X3-45 Coaches. Model Year: 2010 – 2022 From 2PCG33498.8_~ up to 2PCG33492~~i ncl. X3-45 Commuters. Model Year: 2012 – 2022 From 2PCG33495£~ up to 4RKJ33498~~ incl. X3-45 VIP Mothorhomes. Model Year: 2012 – 2022 From 2PCBS3499£~ up to 2PCBS3497~~.incl. X3-45 VIP Commercial Use. Model Year: 2014 – 2022 From 2PCCS3497§~ up to 2PCCS3493~~ incl. X3-45 Incomplete Vehicles. Model Year: 2017 – 2019 From 2PCS33491 !:!~ up to 2PCS33492!S,~i ncl. XL2-45 Entertainers. Model Year: 2011 – 2013 From 2PCY334988~ up to 2PCYS3498.e_~ incl. This Safety Recall does not necessarily apply to all the above-mentioned vehicles, some vehicles may have been modified before delivery. The owners of the vehicles affected by this recall will be advised by a letter indicating the Vehicle Identification Number (VIN) of each vehicle concerned. ◄ I Writer: mg DESCRIPTION SR22-05B Page2 / 8 On vehicles affected by this recall, the heavy duty alternator belt (with aramid cord reinforcement) may continue to turn the alternator pulley after an alternator bearing failure. If the pulley continues to turn, it could lead to front bearing overheat. Therefore, the heavy duty aramid belts must be replaced by polyester belts as needed following the interchange table provided. Before reinstalling the polyester belts, the alternators front bearing must be inspected for damage and the alternator(s) replaced as needed. MATERIAL Prevost Part Belt Type Prevost Part Number Number Application OLD NEW 506015 BELT, POLY V 10PK1892 505605 MTH hot side 506020 BELT, POLY V 8PK 1575 5060129 Bosch HD10 RH curb’s side 506026 BELT, POLY V 10PK1695 505606 Bosch HD10 LH driver’s side EFD only 506034 BELT, POLY V 10PK1695 505607 Bosch HD10 LH driver’s side EFD only 506067 BELT, POLY V 10PK1705 20846320 Remy 55SI LH Driver’s side EFD only (OC 2019049) 506070 BELT, POLY V 8PK 1587 505608 Bosch HD10 RH curb’s side Small AC or before Bitzer 506077 BELT, POLY V 10PK1705 20846320 Remy 55SI LH Driver’s side EFD only (OC 2019049) 506080 BELT, POLY V 8PK 1575 5060130 Bosch HD10 RH curb’s side 506083 BELT, POLY V 8PK1435 506065 Remy 55SI RH Curb’s side 506084 BELT, POLY V 10PK1708 506193 Remy 55SI LH Driver’s side EFD only (CA) 506114 BELT, POLY V 8PK 1524 5060113 Bosch HD10 RH curb’s side without idler 506134 BELT, POLY V 8PK1587 5060114 Bosch HD10 RH curb’s side Small AC or before Bitzer 506167 BELT, POLY V 8PK1512 5060131 Bosch HD 10 limp home with one alternator 506188 BELT, POLY V 8PK1600 505610 5060140 BELT, POLY V 8PK1840 505602 23577315 BELT, POLY V 8PK1410 505611 Volvo 9700 Writer: mg SR22-05B Page3 / 8 0 ther parts that may b e reau.ir e d : I Part No. I Description Qty •1 . l 5641 19 Bosch HD10 alternator 24V 120 AMP As req. 560748 Bosch HD10 28V-150AMP alternator As req. 560720 Remy 55S alternator 24V-250A As req. NOTE Material can be obtained through regular channels. SAFETY PRECAUTIONS • Eye protection should always be worn when working in a shop. • Rules for Personal Protection Equipment should always be respected. Wear your PPE including but not limited to the following: Safety First! 11 PROCEDURE & DANGER Park vehicle safely, apply parking brake, stop the engine. Prior to working on the vehicle, set the ignition switch to the OFF position and trip the main circuit breakers equipped with a trip button. On Commuter type vehicles, set the battery master switch (master cut-out) to the OFF position. Lockout & Tag out (LOTO) must be performed during set-up, maintenance or repair activities. Refer to your local procedure for detailed information regarding the control of hazardous energy. Writer: mg NOTE Aramid reinforced cord belt (left) vs new polyester cord belt (right). SR22-05B Page4 / 8 Proceed to the belts replacement and bearings inspection followingr the instruction in the recall video bellow. LINK TO THE VIDEO : https://youtu.be/SnZYD2gYkCw Resume of the most common installations. 1. On vehicle equipped with a mechanical cooling fan, remove the fan belt. 2. Remove the left hand alternator belt (if so equipped) 3. Remove both AC V-belts (manual tensioner) Writer: mg • Slack the manual adjustment screw. • Remove the tensioner. • Remove the belts. 4. Remove the water pump belt. 5. Remove the right hand alternator(s) belt. SR22-05B Page5 / 8 6. Spin all alternators and make sure no bearing noises are coming from the alternator(s). Replace alternator(s) as needed (Only OEM alternator(s) with noisy bearings are covered by this safety recall; See OEM Alternator Identification below). NOTE As a good practice, spin all idlers and tensioners and make sure no bearing noises are heard and replace the bearing(s) as required (idler & tensioner are not part of this safety recall unless covered by std vehicle warranty – Std warranty process must be used to claim these parts ). 7. Inspect the alternator belt(s) (refer to the picture above). • If the belts are polyester reinforced reinstall them. • If the belts are reinforced with aramid cords, complete the inspection and replace them with new polyester belts (see interchange table). 8. Reverse the procedure to reinstall the other belts on the vehicle. IMPORTANT The Limp Home Belt that is part of the supplied spare part kit must be checked and replaced as needed. OEM AL TERNA TOR /DENT/FICA TION BOSCH HD10 – BOSCH HD10 OEM alternator will hava a Prevost part number stamped on1 the back cover (as well as Bosch part numbers). Writer: mg SR22-05B Page 6/ 8 – These identification marks (numbers) can either be printed in white or stamped/molded in the plastic cover (150amp HO10 with white marking shown). REMY 55S w o ,r:e1:z1 bnO~ 11 lnl 111, 1111 1111 lt,’,).-‘I-U” I’,:U,~LU tllll’I I – REMY 55S Alternator will have a Delco-Remy identification plate riveted to the body as well as a bar code sticker next to the ground stud as shown. PARTS DISPOSITION All replaced parts must be returned to Prevost according to the Return Shipping Instructions available on www.prevostcar.com (under service / warranty section) for full reimbursement. A copy of the warranty claim form must be enclosed with the shipment. WARRANTY This modification is covered by Prevost’s normal warranty. We will reimburse you the belts and 3/4 hour (0.75) of labor for the inspection and belt replacement upon receipt of a completed A.F.A. NOTE: Labor for the inspection and belt replacement of motorhomes will be 1 ¼ hours (1 .25). We will also reimburse you the parts and two hour(s) (2.0) of labor for each defective OEM alternator. Please submit claim via our Online Warranty System, available at www.prevostcar.com (under service \ warranty section). Use Claim Type: “Bulletin/Recall” and select “Safety Re,call SR22-05 “. Should you only wish to close the safety recall (without reimbursement), fill-in the “Safety Recall Certification Sheet” provided with this bulletin and return it to our warranty department by Email at prevost.warranty@volvo.com. OTHER VBC Bulletin NIA Access all our Service Bulletins on Fail Code 06_01 http:lltechpub.prevostcar.com/en/ ~d~ Writer: mg SR22-05B Page 7 / 8 Writer: mg Defect Code 09 or scan the QR-Code with your smart phone. E-mail us at technicalpublications_prev@volvo.com and type “ADD” in the subject to receive our warranty bulletins by e-mail. Syst.Cond R I Causal Part I 506020 I VEHICLE SERIAL NUMBER: PERFORMED BY -El =49 • J;- —Ji i Safety Re cal I Certification Sheet (Ref: SR22-05) I I I I I I I I I OWNER/OPERA TOR ‘ We hereby certify that Safety Recall Instructions with regard to Safety Recall SR22-05 have been performed. Name: Name: Addr: Addr: I Phone: Phone: . Fax: Fax: Signature : Signature : Date: I Date: If the information mentioned above is incorrect or you are not the owner of this vehicle anymore, please fill this section and return to sender. NEW OWNER: BUSINESS: ADDRESS (including County): TELEPHONE: FAX: Please return this completed document with your A.F.A. form Writer: mg I
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US recall notif letter PREVOST SAFETY RECALL SR22-05 NHTSA SAFETY RECALL #22V-221 December 2022 «customer» «add» «po» «city», «st» «zip» USA IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 US recall notif letter DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost has released a repair procedure and the parts are available to remedy the affected vehicle population. Prevost will replace the defective belts for polyester belts free of charge (parts and labor) for the affected customers. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05 : «VIN1» «VIN5» «VIN9» «VIN13» «VIN17» «VIN21» «VIN25» «VIN29» «VIN33» «VIN37» «VIN2» «VIN6» «VIN10» «VIN14» «VIN18» «VIN22» «VIN26» «VIN30» «VIN34» «VIN38» «VIN3» «VIN7» «VIN11» «VIN15» «VIN19» «VIN23» «VIN27» «VIN31» «VIN35» «VIN39» «VIN4» «VIN8» «VIN12» «VIN16» «VIN20» «VIN24» «VIN28» «VIN32» «VIN36» «VIN40» WHAT YOU NEED TO DO Please make an appointment to your nearest Prevost Service Center and refer to Safety Recall SR22-05 to have the vehicle inspected and the belts replaced as required. Optionally, you may have the work performed by qualified personnel of your choice, following Safety Recall SR22-05 available on Prevost Technical Publications web site at this address: http://techpub.prevostcar.com/en/ The time to inspect and repair your vehicle will vary depending on the vehicle belt configuration. US recall notif letter PART AND LABOR CLAIM Prevost will reimburse you as described in SR22-05 procedure. Please file an online warranty claim following normal campaign procedures if you are a registered customer, otherwise, contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. PRE-NOTIFICATION REMEDIES If you have previously paid for repairs as a result of this issue, you may be entitled to recovery of those expenses. Prevost Car US will reimburse the claimant by check for the reasonable amount paid for repairs (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the defect as stated in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the recall and no later than 10 days after the release of the recall mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal Campaign procedures if you are a registered customer, otherwise, contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. US recall notif letter ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within a reasonable time. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team
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US recall notif letter PREVOST SAFETY RECALL SR22-05 NHTSA SAFETY RECALL #22V-221 September 2022 «customer» «add» «po» «city», «st» «zip» USA IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see VIN list below. Dear Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Prevost Car US Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2010 to 2023 Prevost vehicles. Covered Vehicles Model Name Model Year H3-41, H3-45 2010 – 2023 H3-41 VIP, H3-45 VIP 2011 – 2022 H3-45 Incomplete 2018 X3-45 2010 – 2022 X3-45 Commuter 2014 – 2022 X3-45 VIP Commercial Use 2014 – 2022 X3-45 Incomplete 2017 – 2019 X3-45 VIP 2012 – 2022 XL2-45 MTH 2010 – 2011 XL2-45 Entertainers 2010 – 2013 US recall notif letter DEFECT DESCRIPTION Upon the failure of an alternator front bearing, the robust alternator belt may continue to turn the alternator bearing even after the failure. SAFETY RISK If the alternator belt continues to turn the front bearing, it could overheat causing a local fire. IDENTIFICATION OF ANY WARNING THAT CAN PRECEDE Noise coming from alternator front bearing. REMEDY PROGRAM Prevost has released a repair procedure and the parts are available to remedy the affected vehicle population. Prevost will replace the defective belts for polyester belts free of charge (parts and labor) for the affected customers. According to our records, you are the registered owner of the following vehicles involved in this safety recall SR22-05 : «VIN1» «VIN5» «VIN9» «VIN13» «VIN17» «VIN21» «VIN25» «VIN29» «VIN33» «VIN37» «VIN2» «VIN6» «VIN10» «VIN14» «VIN18» «VIN22» «VIN26» «VIN30» «VIN34» «VIN38» «VIN3» «VIN7» «VIN11» «VIN15» «VIN19» «VIN23» «VIN27» «VIN31» «VIN35» «VIN39» «VIN4» «VIN8» «VIN12» «VIN16» «VIN20» «VIN24» «VIN28» «VIN32» «VIN36» «VIN40» WHAT YOU NEED TO DO Please make an appointment to your nearest Prevost Service Center and refer to Safety Recall SR22-05 to have the vehicle inspected and the belts replaced as required. Optionally, you may have the work performed by qualified personnel of your choice, following Safety Recall SR22-05 available on Prevost Technical Publications web site at this address: http://techpub.prevostcar.com/en/ The time to inspect and repair your vehicle will vary depending on the vehicle belt configuration. US recall notif letter PART AND LABOR CLAIM Prevost will reimburse you as described in SR22-05 procedure. Please file an online warranty claim following normal campaign procedures if you are a registered customer, otherwise, contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. NOTICE REGARDING LEASED VEHICLES If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to send a copy of this Notice to all Lessees within 10 days. PRE-NOTIFICATION REMEDIES If you have previously paid for repairs as a result of this issue, you may be entitled to recovery of those expenses. Prevost Car US will reimburse the claimant by check for the reasonable amount paid for repairs (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the defect as stated in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the recall and no later than 10 days after the release of the recall mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal Campaign procedures if you are a registered customer, otherwise, contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. REIMBURSEMENT OF PRE-NOTIFICATION REMEDIES When a Prevost vehicle is affected by a safety recall and the owner/purchaser (claimant) has the safety-related defect or FMVSS regulatory noncompliance remedied at their own expense prior to receiving the manufacturer notification of the safety recall, Prevost Car (US) Inc. will reimburse the owner/purchaser for the reasonable amount paid (i.e. the cost of parts, labor, disposal fees and taxes) that addressed the safety-related defect or FMVSS regulatory noncompliance as described in the safety recall notification. To qualify, repairs must have been completed no earlier than one year prior to the release of the safety recall (notification to the government) and no later than 10 days after the last mailing of the initial customer notification letter pertaining to the recall. To get reimbursed, please file an online warranty claim following normal campaign procedure if you are a registered customer, otherwise, please contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions. CHANGE OF ADDRESS OR OWNERSHIP If your address has changed, or you no longer own the vehicle(s), please help us update our records. Use the link below to access the Prevost Warranty Support web page http://www.prevostcar.com/parts-and-services/warranty Click on the link ‘Change of address or ownership’, fill the form, save it and email the file to prevost.onlinewarranty@volvo.com. US recall notif letter ASSISTANCE If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers COMPLAINTS You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within a reasonable time. You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product. Truly yours, Prevost Service Team
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-221 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Prevost Car (US) Inc. Submission Date : FEB 06, 2023 NHTSA Recall No. : 22V-221 Manufacturer Recall No. : SR22-05 Manufacturer Information : Manufacturer Name : Prevost Car (US) Inc. Address : 201 South Avenue South Plains NJ 07080 Company phone : 908-222-7211 Population : Number of potentially involved : 6,342 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2010-2023 Prevost H3-45; X3-45; X3-45 Com; H3-45 VIP: X3-45 VIP Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : Components causing this defect have been installed on production for MY2015 and after. However, these components have been installed on after market to vehicles manufactured before MY2015 so, Prevost has considered that affected population is all vehicles produced from 2010, the year of introduction of Volvo Engine. Production Dates : JAN 01, 2010 – APR 04, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : A small percentage of Prevost units have experienced thermal events upon failure of alternator front bearing because the robust alternator belts continues to turn the alternator bearing even after the failure. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : In some cases, when alternator’s front bearing fails, it could overheats causing a local thermal event. Description of the Cause : New and more resistant belts were installed on MY2015 and later vehicles. With this new type of belts, in event of alternator front bearing seize, belt may continue to drive the alternator causing abnormal friction for a longer period of time than the old ones. Identification of Any Warning that can Occur : Noise coming from alternator front bearing and, maybe, alternator not charging telltale light. Part 573 Safety Recall Report 22V-221 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Involved Components : Component Name 1 : BELT, POLY V 8PK1575 Component Description : Black, rubber belt Component Part Number : 506080 Component Name 2 : BELT, POLY V 8PK1575 Component Description : Black, rubber belt Component Part Number : 506020 Component Name 3 : BELT, POLY V 8PK1524 Component Description : Black, rubber belt Component Part Number : 506114 Component Name 4 : BELT, POLY V 8PK1587 Component Description : Black, rubber belt Component Part Number : 506134 Component Name 5 : BELT, POLY V 8PK1587 Component Description : Black, rubber belt Component Part Number : 506070 Component Name 6 : BELT, POLY V 8PK1512 Component Description : Black, rubber belt Component Part Number : 506167 Component Name 7 : BELT, POLY V 10PK1695 Component Description : Black, rubber belt Component Part Number : 506026 Part 573 Safety Recall Report 22V-221 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 8 : BELT POLY V 10PK1695 Component Description : Black, rubber belt Component Part Number : 506034 Component Name 9 : BELT POLY V 8PK1435 Component Description : Black, rubber belt Component Part Number : 506065 Component Name 10 : BELT, POLY V 8PK1435 SEVERE DUTY Component Description : Black, rubber belt Component Part Number : 506083 Component Name 11 : BELT POLY V 10PK1705 Component Description : Black, rubber belt Component Part Number : 506067 Component Name 12 : BELT, POLY V 10PK1705 STANDARD DUTY Component Description : Black, rubber belt Component Part Number : 506077 Component Name 13 : BELT, POLY V 10PK1892 Component Description : Black, rubber belt Component Part Number : 506015 Component Name 14 : BELT, POLY V 8PK1600 Component Description : Black, rubber belt Component Part Number : 506188 Part 573 Safety Recall Report 22V-221 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 15 : COURROIE,POLY V 8PK1840 Component Description : Black, rubber belt Component Part Number : 5060140 Supplier Identification : Component Manufacturer Name : Prevost Car (US) inc. Address : 7900 National Service Rd. Greensboro North Carolina 27409 Country : United States Chronology : -2016-12-24 First Case reported -From 2016-12-24 to 2020-12-08 nine (9) more cases were reported through field reports -2021-04-23 First analysis on alternator front bearing failure. No evidence was found to consider this failure as a safety related issue. -2021-05-18 NHTSA-ODI opened a preliminary evaluation (PE21-011) related to alternator front bearing failure and AFSS activation. -2021-07-23 Prevost sent the package of information required by ODI -2022-01- ODI came back to Prevost with a new set of questions -2022-02-28 Prevost sent a package to answer the ODI -2022-03-09 NHTSA and Prevost met to discuss ODI findings. ODI defined that even with the low percentage of failure on alternators because of front bearing failure, there could be a safety related defect related to front bearing failure -2022-03-15 Internal inquiry was started to analyze root cause. A link between the introduction of new belts and an increase of thermal events related to alternator’ front bearing failure was identified. This new information triggered a new new case to present to Volvo Product Safety Committee (PSC) -2022-03-30 Case presented to PSC. PSC decided there is a safety related defect and a recall is required -2022-03-31 Preliminary discussion with NHTSA to expose the findings -2022-04-06 Prevost submitted the vehicle defect report to NHTSA Part 573 Safety Recall Report 22V-221 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : Prevost will change the defective belts for polyester belts. A safety recall will be launched to inform customers about the defect and letters will be sent to advise how to proceed to correct. Prevost will replace the defective belts free of charge (Parts and labor) for the customers. A maintenance instruction sheet will be provided to customers to explain and instruct how to inspect alternators. In case a customer has already replaced the defective belts before the safety recall has been released, Prevost plans to offer a reimbursement as previously described in the Prevost Reimbursement Plan. How Remedy Component Differs from Recalled Component : New belts with new part numbers will be installed on all vehicles affected. These new belts will be in polyester. Identify How/When Recall Condition was Corrected in Production : Prevost is currently on delivery stop, until parts become available. Recall Schedule : Description of Recall Schedule : Note Prevost does not have a dealer network and the dates entered for the planned dealer notification begin/end date are only to avoid NHTSA Recall Portal error while submitting the recall report. Planned Dealer Notification Date : JUN 03, 2022 – JUN 03, 2022 Planned Owner Notification Date : JUN 03, 2022 – JUN 03, 2022 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-221 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Prevost Car (US) Inc. Submission Date : DEC 22, 2022 NHTSA Recall No. : 22V-221 Manufacturer Recall No. : SR22-05 Manufacturer Information : Manufacturer Name : Prevost Car (US) Inc. Address : 201 South Avenue South Plains NJ 07080 Company phone : 908-222-7211 Population : Number of potentially involved : 5,143 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2010-2023 Prevost H3-45; X3-45; X3-45 Com; H3-45 VIP: X3-45 VIP Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : Components causing this defect have been installed on production for MY2015 and after. However, these components have been installed on after market to vehicles manufactured before MY2015 so, Prevost has considered that affected population is all vehicles produced from 2010, the year of introduction of Volvo Engine. Production Dates : JAN 01, 2010 – APR 04, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : A small percentage of Prevost units have experienced thermal events upon failure of alternator front bearing because the robust alternator belts continues to turn the alternator bearing even after the failure. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : In some cases, when alternator’s front bearing fails, it could overheats causing a local thermal event. Description of the Cause : New and more resistant belts were installed on MY2015 and later vehicles. With this new type of belts, in event of alternator front bearing seize, belt may continue to drive the alternator causing abnormal friction for a longer period of time than the old ones. Identification of Any Warning that can Occur : Noise coming from alternator front bearing and, maybe, alternator not charging telltale light. Part 573 Safety Recall Report 22V-221 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Involved Components : Component Name 1 : BELT, POLY V 8PK1575 Component Description : Black, rubber belt Component Part Number : 506080 Component Name 2 : BELT, POLY V 8PK1575 Component Description : Black, rubber belt Component Part Number : 506020 Component Name 3 : BELT, POLY V 8PK1524 Component Description : Black, rubber belt Component Part Number : 506114 Component Name 4 : BELT, POLY V 8PK1587 Component Description : Black, rubber belt Component Part Number : 506134 Component Name 5 : BELT, POLY V 8PK1587 Component Description : Black, rubber belt Component Part Number : 506070 Component Name 6 : BELT, POLY V 8PK1512 Component Description : Black, rubber belt Component Part Number : 506167 Component Name 7 : BELT, POLY V 10PK1695 Component Description : Black, rubber belt Component Part Number : 506026 Part 573 Safety Recall Report 22V-221 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 8 : BELT POLY V 10PK1695 Component Description : Black, rubber belt Component Part Number : 506034 Component Name 9 : BELT POLY V 8PK1435 Component Description : Black, rubber belt Component Part Number : 506065 Component Name 10 : BELT, POLY V 8PK1435 SEVERE DUTY Component Description : Black, rubber belt Component Part Number : 506083 Component Name 11 : BELT POLY V 10PK1705 Component Description : Black, rubber belt Component Part Number : 506067 Component Name 12 : BELT, POLY V 10PK1705 STANDARD DUTY Component Description : Black, rubber belt Component Part Number : 506077 Component Name 13 : BELT, POLY V 10PK1892 Component Description : Black, rubber belt Component Part Number : 506015 Component Name 14 : BELT, POLY V 8PK1600 Component Description : Black, rubber belt Component Part Number : 506188 Part 573 Safety Recall Report 22V-221 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 15 : COURROIE,POLY V 8PK1840 Component Description : Black, rubber belt Component Part Number : 5060140 Supplier Identification : Component Manufacturer Name : Prevost Car (US) inc. Address : 7900 National Service Rd. Greensboro North Carolina 27409 Country : United States Chronology : -2016-12-24 First Case reported -From 2016-12-24 to 2020-12-08 nine (9) more cases were reported through field reports -2021-04-23 First analysis on alternator front bearing failure. No evidence was found to consider this failure as a safety related issue. -2021-05-18 NHTSA-ODI opened a preliminary evaluation (PE21-011) related to alternator front bearing failure and AFSS activation. -2021-07-23 Prevost sent the package of information required by ODI -2022-01- ODI came back to Prevost with a new set of questions -2022-02-28 Prevost sent a package to answer the ODI -2022-03-09 NHTSA and Prevost met to discuss ODI findings. ODI defined that even with the low percentage of failure on alternators because of front bearing failure, there could be a safety related defect related to front bearing failure -2022-03-15 Internal inquiry was started to analyze root cause. A link between the introduction of new belts and an increase of thermal events related to alternator’ front bearing failure was identified. This new information triggered a new new case to present to Volvo Product Safety Committee (PSC) -2022-03-30 Case presented to PSC. PSC decided there is a safety related defect and a recall is required -2022-03-31 Preliminary discussion with NHTSA to expose the findings -2022-04-06 Prevost submitted the vehicle defect report to NHTSA Part 573 Safety Recall Report 22V-221 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : Prevost will change the defective belts for polyester belts. A safety recall will be launched to inform customers about the defect and letters will be sent to advise how to proceed to correct. Prevost will replace the defective belts free of charge (Parts and labor) for the customers. A maintenance instruction sheet will be provided to customers to explain and instruct how to inspect alternators. In case a customer has already replaced the defective belts before the safety recall has been released, Prevost plans to offer a reimbursement as previously described in the Prevost Reimbursement Plan. How Remedy Component Differs from Recalled Component : New belts with new part numbers will be installed on all vehicles affected. These new belts will be in polyester. Identify How/When Recall Condition was Corrected in Production : Prevost is currently on delivery stop, until parts become available. Recall Schedule : Description of Recall Schedule : Note Prevost does not have a dealer network and the dates entered for the planned dealer notification begin/end date are only to avoid NHTSA Recall Portal error while submitting the recall report. Planned Dealer Notification Date : JUN 03, 2022 – JUN 03, 2022 Planned Owner Notification Date : JUN 03, 2022 – JUN 03, 2022 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-221 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Prevost Car (US) Inc. Submission Date : MAY 26, 2022 NHTSA Recall No. : 22V-221 Manufacturer Recall No. : SR-05 Manufacturer Information : Manufacturer Name : Prevost Car (US) Inc. Address : 260 Banker Road PLATTSBURGH NY 12901 Company phone : 999 Population : Number of potentially involved : 5,112 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2010-2023 Prevost H3-45; X3-45; X3-45 Com; H3-45 VIP: X3-45 VIP Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : Components causing this defect have been installed on production for MY2015 and after. However, these components have been installed on after market to vehicles manufactured before MY2015 so, Prevost has considered that affected population is all vehicles produced from 2010, the year of introduction of Volvo Engine. Production Dates : JAN 01, 2010 – APR 04, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : A small percentage of Prevost units have experienced thermal events upon failure of alternator front bearing because the robust alternator belts continues to turn the alternator bearing even after the failure. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : In some cases, when alternator’s front bearing fails, it could overheats causing a local thermal event. Description of the Cause : New and more resistant belts were installed on MY2015 and later vehicles. With this new type of belts, in event of alternator front bearing seize, belt may continue to drive the alternator causing abnormal friction for a longer period of time than the old ones. Identification of Any Warning that can Occur : Noise coming from alternator front bearing and, maybe, alternator not charging telltale light. Part 573 Safety Recall Report 22V-221 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Involved Components : Component Name 1 : BELT, POLY V 8PK1575 Component Description : Black, rubber belt Component Part Number : 506080 Component Name 2 : BELT, POLY V 8PK1575 Component Description : Black, rubber belt Component Part Number : 506020 Component Name 3 : BELT, POLY V 8PK1524 Component Description : Black, rubber belt Component Part Number : 506114 Component Name 4 : BELT, POLY V 8PK1587 Component Description : Black, rubber belt Component Part Number : 506134 Component Name 5 : BELT, POLY V 8PK1587 Component Description : Black, rubber belt Component Part Number : 506070 Component Name 6 : BELT, POLY V 8PK1512 Component Description : Black, rubber belt Component Part Number : 506167 Component Name 7 : BELT, POLY V 10PK1695 Component Description : Black, rubber belt Component Part Number : 506026 Part 573 Safety Recall Report 22V-221 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 8 : BELT POLY V 10PK1695 Component Description : Black, rubber belt Component Part Number : 506034 Component Name 9 : BELT POLY V 8PK1435 Component Description : Black, rubber belt Component Part Number : 506065 Component Name 10 : BELT, POLY V 8PK1435 SEVERE DUTY Component Description : Black, rubber belt Component Part Number : 506083 Component Name 11 : BELT POLY V 10PK1705 Component Description : Black, rubber belt Component Part Number : 506067 Component Name 12 : BELT, POLY V 10PK1705 STANDARD DUTY Component Description : Black, rubber belt Component Part Number : 506077 Component Name 13 : BELT, POLY V 10PK1892 Component Description : Black, rubber belt Component Part Number : 506015 Component Name 14 : BELT, POLY V 8PK1600 Component Description : Black, rubber belt Component Part Number : 506188 Part 573 Safety Recall Report 22V-221 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 15 : COURROIE,POLY V 8PK1840 Component Description : Black, rubber belt Component Part Number : 5060140 Supplier Identification : Component Manufacturer Name : Prevost Car (US) inc. Address : 7900 National Service Rd. Greensboro North Carolina 27409 Country : United States Chronology : -2016-12-24 First Case reported -From 2016-12-24 to 2020-12-08 nine (9) more cases were reported through field reports -2021-04-23 First analysis on alternator front bearing failure. No evidence was found to consider this failure as a safety related issue. -2021-05-18 NHTSA-ODI opened a preliminary evaluation (PE21-011) related to alternator front bearing failure and AFSS activation. -2021-07-23 Prevost sent the package of information required by ODI -2022-01- ODI came back to Prevost with a new set of questions -2022-02-28 Prevost sent a package to answer the ODI -2022-03-09 NHTSA and Prevost met to discuss ODI findings. ODI defined that even with the low percentage of failure on alternators because of front bearing failure, there could be a safety related defect related to front bearing failure -2022-03-15 Internal inquiry was started to analyze root cause. A link between the introduction of new belts and an increase of thermal events related to alternator’ front bearing failure was identified. This new information triggered a new new case to present to Volvo Product Safety Committee (PSC) -2022-03-30 Case presented to PSC. PSC decided there is a safety related defect and a recall is required -2022-03-31 Preliminary discussion with NHTSA to expose the findings -2022-04-06 Prevost submitted the vehicle defect report to NHTSA Part 573 Safety Recall Report 22V-221 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : Prevost will change the defective belts for polyester belts. A safety recall will be launched to inform customers about the defect and letters will be sent to advise how to proceed to correct. Prevost will replace the defective belts free of charge (Parts and labor) for the customers. A maintenance instruction sheet will be provided to customers to explain and instruct how to inspect alternators. In case a customer has already replaced the defective belts before the safety recall has been released, Prevost plans to offer a reimbursement as previously described in the Prevost Reimbursement Plan. How Remedy Component Differs from Recalled Component : New belts with new part numbers will be installed on all vehicles affected. These new belts will be in polyester. Identify How/When Recall Condition was Corrected in Production : Prevost is currently on delivery stop, until parts become available. Recall Schedule : Description of Recall Schedule : Note Prevost does not have a dealer network and the dates entered for the planned dealer notification begin/end date are only to avoid NHTSA Recall Portal error while submitting the recall report. Planned Dealer Notification Date : JUN 03, 2022 – JUN 03, 2022 Planned Owner Notification Date : JUN 03, 2022 – JUN 03, 2022 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-221 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Prevost Car (US) Inc. Submission Date : APR 12, 2022 NHTSA Recall No. : 22V-221 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Prevost Car (US) Inc. Address : 260 Banker Road PLATTSBURGH NY 12901 Company phone : 999 Population : Number of potentially involved : 5,112 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2010-2023 Prevost H3-45; X3-45; X3-45 Com; H3-45 VIP: X3-45 VIP Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : Components causing this defect have been installed on production for MY2015 and after. However, these components have been installed on after market to vehicles manufactured before MY2015 so, Prevost has considered that affected population is all vehicles produced from 2010, the year of introduction of Volvo Engine. Production Dates : JAN 01, 2010 – APR 04, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : A small percentage of Prevost units have experienced thermal events upon failure of alternator front bearing because the robust alternator belts continues to turn the alternator bearing even after the failure. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : In some cases, when alternator’s front bearing fails, it could overheats causing a local thermal event. Description of the Cause : New and more resistant belts were installed on MY2015 and later vehicles. With this new type of belts, in event of alternator front bearing seize, belt may continue to drive the alternator causing abnormal friction for a longer period of time than the old ones. Identification of Any Warning that can Occur : Noise coming from alternator front bearing and, maybe, alternator not charging telltale light. Part 573 Safety Recall Report 22V-221 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Involved Components : Component Name 1 : BELT, POLY V 8PK1575 Component Description : Black, rubber belt Component Part Number : 506080 Component Name 2 : BELT, POLY V 8PK1575 Component Description : Black, rubber belt Component Part Number : 506020 Component Name 3 : BELT, POLY V 8PK1524 Component Description : Black, rubber belt Component Part Number : 506114 Component Name 4 : BELT, POLY V 8PK1587 Component Description : Black, rubber belt Component Part Number : 506134 Component Name 5 : BELT, POLY V 8PK1587 Component Description : Black, rubber belt Component Part Number : 506070 Component Name 6 : BELT, POLY V 8PK1512 Component Description : Black, rubber belt Component Part Number : 506167 Component Name 7 : BELT, POLY V 10PK1695 Component Description : Black, rubber belt Component Part Number : 506026 Part 573 Safety Recall Report 22V-221 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 8 : BELT POLY V 10PK1695 Component Description : Black, rubber belt Component Part Number : 506034 Component Name 9 : BELT POLY V 8PK1435 Component Description : Black, rubber belt Component Part Number : 506065 Component Name 10 : BELT, POLY V 8PK1435 SEVERE DUTY Component Description : Black, rubber belt Component Part Number : 506083 Component Name 11 : BELT POLY V 10PK1705 Component Description : Black, rubber belt Component Part Number : 506067 Component Name 12 : BELT, POLY V 10PK1705 STANDARD DUTY Component Description : Black, rubber belt Component Part Number : 506077 Component Name 13 : BELT, POLY V 10PK1892 Component Description : Black, rubber belt Component Part Number : 506015 Component Name 14 : BELT, POLY V 8PK1600 Component Description : Black, rubber belt Component Part Number : 506188 Part 573 Safety Recall Report 22V-221 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 15 : COURROIE,POLY V 8PK1840 Component Description : Black, rubber belt Component Part Number : 5060140 Supplier Identification : Component Manufacturer Name : Prevost Car (US) inc. Address : 7900 National Service Rd. Greensboro North Carolina 27409 Country : United States Chronology : -2016-12-24 First Case reported -From 2016-12-24 to 2020-12-08 nine (9) more cases were reported through field reports -2021-04-23 First analysis on alternator front bearing failure. No evidence was found to consider this failure as a safety related issue. -2021-05-18 NHTSA-ODI opened a preliminary evaluation (PE21-011) related to alternator front bearing failure and AFSS activation. -2021-07-23 Prevost sent the package of information required by ODI -2022-01- ODI came back to Prevost with a new set of questions -2022-02-28 Prevost sent a package to answer the ODI -2022-03-09 NHTSA and Prevost met to discuss ODI findings. ODI defined that even with the low percentage of failure on alternators because of front bearing failure, there could be a safety related defect related to front bearing failure -2022-03-15 Internal inquiry was started to analyze root cause. A link between the introduction of new belts and an increase of thermal events related to alternator’ front bearing failure was identified. This new information triggered a new new case to present to Volvo Product Safety Committee (PSC) -2022-03-30 Case presented to PSC. PSC decided there is a safety related defect and a recall is required -2022-03-31 Preliminary discussion with NHTSA to expose the findings -2022-04-06 Prevost submitted the vehicle defect report to NHTSA Part 573 Safety Recall Report 22V-221 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : Prevost will change the defective belts for polyester belts. A safety recall will be launched to inform customers about the defect and letters will be sent to advise how to proceed to correct. Prevost will replace the defective belts free of charge (Parts and labor) for the customers. A maintenance instruction sheet will be provided to customers to explain and instruct how to inspect alternators. In case a customer has already replaced the defective belts before the safety recall has been released, Prevost plans to offer a reimbursement as previously described in the Prevost Reimbursement Plan. How Remedy Component Differs from Recalled Component : New belts with new part numbers will be installed on all vehicles affected. These new belts will be in polyester. Identify How/When Recall Condition was Corrected in Production : Prevost is currently on delivery stop, until parts become available. Recall Schedule : Description of Recall Schedule : Note Prevost does not have a dealer network and the dates entered for the planned dealer notification begin/end date are only to avoid NHTSA Recall Portal error while submitting the recall report. Planned Dealer Notification Date : JUN 03, 2022 – JUN 03, 2022 Planned Owner Notification Date : JUN 03, 2022 – JUN 03, 2022 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-221 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Prevost Car (US) Inc. Submission Date : MAY 26, 2022 NHTSA Recall No. : 22V-221 Manufacturer Recall No. : SR22-05 Manufacturer Information : Manufacturer Name : Prevost Car (US) Inc. Address : 260 Banker Road PLATTSBURGH NY 12901 Company phone : 999 Population : Number of potentially involved : 5,112 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2010-2023 Prevost H3-45; X3-45; X3-45 Com; H3-45 VIP: X3-45 VIP Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : Components causing this defect have been installed on production for MY2015 and after. However, these components have been installed on after market to vehicles manufactured before MY2015 so, Prevost has considered that affected population is all vehicles produced from 2010, the year of introduction of Volvo Engine. Production Dates : JAN 01, 2010 – APR 04, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : A small percentage of Prevost units have experienced thermal events upon failure of alternator front bearing because the robust alternator belts continues to turn the alternator bearing even after the failure. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : In some cases, when alternator’s front bearing fails, it could overheats causing a local thermal event. Description of the Cause : New and more resistant belts were installed on MY2015 and later vehicles. With this new type of belts, in event of alternator front bearing seize, belt may continue to drive the alternator causing abnormal friction for a longer period of time than the old ones. Identification of Any Warning that can Occur : Noise coming from alternator front bearing and, maybe, alternator not charging telltale light. Part 573 Safety Recall Report 22V-221 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Involved Components : Component Name 1 : BELT, POLY V 8PK1575 Component Description : Black, rubber belt Component Part Number : 506080 Component Name 2 : BELT, POLY V 8PK1575 Component Description : Black, rubber belt Component Part Number : 506020 Component Name 3 : BELT, POLY V 8PK1524 Component Description : Black, rubber belt Component Part Number : 506114 Component Name 4 : BELT, POLY V 8PK1587 Component Description : Black, rubber belt Component Part Number : 506134 Component Name 5 : BELT, POLY V 8PK1587 Component Description : Black, rubber belt Component Part Number : 506070 Component Name 6 : BELT, POLY V 8PK1512 Component Description : Black, rubber belt Component Part Number : 506167 Component Name 7 : BELT, POLY V 10PK1695 Component Description : Black, rubber belt Component Part Number : 506026 Part 573 Safety Recall Report 22V-221 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 8 : BELT POLY V 10PK1695 Component Description : Black, rubber belt Component Part Number : 506034 Component Name 9 : BELT POLY V 8PK1435 Component Description : Black, rubber belt Component Part Number : 506065 Component Name 10 : BELT, POLY V 8PK1435 SEVERE DUTY Component Description : Black, rubber belt Component Part Number : 506083 Component Name 11 : BELT POLY V 10PK1705 Component Description : Black, rubber belt Component Part Number : 506067 Component Name 12 : BELT, POLY V 10PK1705 STANDARD DUTY Component Description : Black, rubber belt Component Part Number : 506077 Component Name 13 : BELT, POLY V 10PK1892 Component Description : Black, rubber belt Component Part Number : 506015 Component Name 14 : BELT, POLY V 8PK1600 Component Description : Black, rubber belt Component Part Number : 506188 Part 573 Safety Recall Report 22V-221 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 15 : COURROIE,POLY V 8PK1840 Component Description : Black, rubber belt Component Part Number : 5060140 Supplier Identification : Component Manufacturer Name : Prevost Car (US) inc. Address : 7900 National Service Rd. Greensboro North Carolina 27409 Country : United States Chronology : -2016-12-24 First Case reported -From 2016-12-24 to 2020-12-08 nine (9) more cases were reported through field reports -2021-04-23 First analysis on alternator front bearing failure. No evidence was found to consider this failure as a safety related issue. -2021-05-18 NHTSA-ODI opened a preliminary evaluation (PE21-011) related to alternator front bearing failure and AFSS activation. -2021-07-23 Prevost sent the package of information required by ODI -2022-01- ODI came back to Prevost with a new set of questions -2022-02-28 Prevost sent a package to answer the ODI -2022-03-09 NHTSA and Prevost met to discuss ODI findings. ODI defined that even with the low percentage of failure on alternators because of front bearing failure, there could be a safety related defect related to front bearing failure -2022-03-15 Internal inquiry was started to analyze root cause. A link between the introduction of new belts and an increase of thermal events related to alternator’ front bearing failure was identified. This new information triggered a new new case to present to Volvo Product Safety Committee (PSC) -2022-03-30 Case presented to PSC. PSC decided there is a safety related defect and a recall is required -2022-03-31 Preliminary discussion with NHTSA to expose the findings -2022-04-06 Prevost submitted the vehicle defect report to NHTSA Part 573 Safety Recall Report 22V-221 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : Prevost will change the defective belts for polyester belts. A safety recall will be launched to inform customers about the defect and letters will be sent to advise how to proceed to correct. Prevost will replace the defective belts free of charge (Parts and labor) for the customers. A maintenance instruction sheet will be provided to customers to explain and instruct how to inspect alternators. In case a customer has already replaced the defective belts before the safety recall has been released, Prevost plans to offer a reimbursement as previously described in the Prevost Reimbursement Plan. How Remedy Component Differs from Recalled Component : New belts with new part numbers will be installed on all vehicles affected. These new belts will be in polyester. Identify How/When Recall Condition was Corrected in Production : Prevost is currently on delivery stop, until parts become available. Recall Schedule : Description of Recall Schedule : Note Prevost does not have a dealer network and the dates entered for the planned dealer notification begin/end date are only to avoid NHTSA Recall Portal error while submitting the recall report. Planned Dealer Notification Date : JUN 03, 2022 – JUN 03, 2022 Planned Owner Notification Date : JUN 03, 2022 – JUN 03, 2022 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-221 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Prevost Car (US) Inc. Submission Date : APR 06, 2022 NHTSA Recall No. : 22V-221 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Prevost Car (US) Inc. Address : 260 Banker Road PLATTSBURGH NY 12901 Company phone : 999 Population : Number of potentially involved : 6,641 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2010-2023 Prevost H3-45; X3-45; X3-45 Com; H3-45 VIP: X3-45 VIP Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : Components causing this defect have been installed on production for MY2015 and after. However, these components have been installed on after market to vehicles manufactured before MY2015 so, Prevost has considered that affected population is all vehicles produced from 2010, the year of introduction of Volvo Engine. Production Dates : JAN 01, 2010 – APR 04, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : A small percentage of Prevost units have experienced thermal events upon failure of alternator front bearing because the robust alternator belts continues to turn the alternator bearing even after the failure. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : In some cases, when alternator’s front bearing fails, it could overheats causing a local thermal event. Description of the Cause : New and more resistant belts were installed on MY2015 and later vehicles. With this new type of belts, in event of alternator front bearing seize, belt may continue to drive the alternator causing abnormal friction for a longer period of time than the old ones. Identification of Any Warning that can Occur : Noise coming from alternator front bearing and, maybe, alternator not charging telltale light. Part 573 Safety Recall Report 22V-221 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Involved Components : Component Name 1 : BELT, POLY V 8PK1575 Component Description : Black, rubber belt Component Part Number : 506080 Component Name 2 : BELT, POLY V 8PK1575 Component Description : Black, rubber belt Component Part Number : 506020 Component Name 3 : BELT, POLY V 8PK1524 Component Description : Black, rubber belt Component Part Number : 506114 Component Name 4 : BELT, POLY V 8PK1587 Component Description : Black, rubber belt Component Part Number : 506134 Component Name 5 : BELT, POLY V 8PK1587 Component Description : Black, rubber belt Component Part Number : 506070 Component Name 6 : BELT, POLY V 8PK1512 Component Description : Black, rubber belt Component Part Number : 506167 Component Name 7 : BELT, POLY V 10PK1695 Component Description : Black, rubber belt Component Part Number : 506026 Part 573 Safety Recall Report 22V-221 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 8 : BELT POLY V 10PK1695 Component Description : Black, rubber belt Component Part Number : 506034 Component Name 9 : BELT POLY V 8PK1435 Component Description : Black, rubber belt Component Part Number : 506065 Component Name 10 : BELT, POLY V 8PK1435 SEVERE DUTY Component Description : Black, rubber belt Component Part Number : 506083 Component Name 11 : BELT POLY V 10PK1705 Component Description : Black, rubber belt Component Part Number : 506067 Component Name 12 : BELT, POLY V 10PK1705 STANDARD DUTY Component Description : Black, rubber belt Component Part Number : 506077 Component Name 13 : BELT, POLY V 10PK1892 Component Description : Black, rubber belt Component Part Number : 506015 Component Name 14 : BELT, POLY V 8PK1600 Component Description : Black, rubber belt Component Part Number : 506188 Part 573 Safety Recall Report 22V-221 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 15 : COURROIE,POLY V 8PK1840 Component Description : Black, rubber belt Component Part Number : 5060140 Supplier Identification : Component Manufacturer Name : Prevost Car (US) inc. Address : 7900 National Service Rd. Greensboro North Carolina 27409 Country : United States Chronology : -2019-03-24 First Case reported -2021-04-23 First analysis on alternator front bearing failure. No evidence was found to consider this failure as a safety related issue. -2021-05-18 NHTSA-ODI opened a preliminary evaluation (PE21-011) related to alternator front bearing failure and AFSS activation. -2021-07-23 Prevost sent the package of information required by ODI -2022-01- ODI came back to Prevost with a new set of questions -2022-02-28 Prevost sent a package to answer the ODI -2022-03-09 NHTSA and Prevost met to discuss ODI findings. ODI defined that even with the low percentage of failure on alternators because of front bearing failure, there could be a safety related defect related to front bearing failure -2022-03-15 Internal inquiry was started to analyze root cause. A link between the introduction of new belts and an increase of thermal events related to alternator’ front bearing failure was identified. This new information triggered a new new case to present to Volvo Product Safety Committee (PSC) -2022-03-30 Case presented to PSC. PSC decided there is a safety related defect and a recall is required -2022-03-31 Preliminary discussion with NHTSA to expose the findings -2022-04-06 Prevost submitted the vehicle defect report to NHTSA Part 573 Safety Recall Report 22V-221 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : Prevost will change the defective belts for polyester belts. A safety recall will be launched to inform customers about the defect and letters will be sent to advise how to proceed to correct. Prevost will replace the defective belts free of charge (Parts and labor) for the customers. A maintenance instruction sheet will be provided to customers to explain and instruct how to inspect alternators. How Remedy Component Differs from Recalled Component : New belts with new part numbers will be installed on all vehicles affected. These new belts will be in polyester. Identify How/When Recall Condition was Corrected in Production : Prevost is currently on delivery stop, until parts become available. Recall Schedule : Description of Recall Schedule : Note Prevost does not have a dealer network and the dates entered for the planned dealer notification begin/end date are only to avoid NHTSA Recall Portal error while submitting the recall report. Planned Dealer Notification Date : JUN 03, 2022 – JUN 03, 2022 Planned Owner Notification Date : JUN 03, 2022 – JUN 03, 2022 * NR – Not Reported
SEOCONTENT-END