Wiring Under Seat Not Secured Properly – 2019-2022 Newmar Bay Star, Bay Star Sport, Ventana, Dutch Star, New Aire, Canyon Star, 2019 Ventana LE, 2020-2022 Kountry Star, 2019-2020 Mountain Aire, London Aire, Essex, & 2021 Super Star

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April 11, 2022 NHTSA CAMPAIGN NUMBER: 22V234000

Wiring Under Seat Not Secured Properly

A short circuit increases the risk of a fire.

 

NHTSA Campaign Number: 22V234

Manufacturer NewmareBay Corporation

Components SEATS

Potential Number of Units Affected 4,961

 

Summary

NewmareBay Corporation (NewmareBay) is recalling certain 2019-2022 Bay StareBay, Bay StareBay Sport, Ventana, Dutch Star, New Aire, Canyon Star, 2019 Ventana LE, 2020-2022 Kountry Star, 2019-2020 Mountain AireeBay, London Aire, Essex, and 2021 Super Star vehicles. The wiring under the seats may be incorrectly secured, which can lead to a pinched wire in the seat adjustment mechanism and cause an electrical short circuit.

 

Remedy

Dealers will inspect and secure the wiring, adding circuit breaker and fuse protection as necessary, free of charge. Owner notification letters are expected to be mailed on June 10, 2022. Owners may contact NewmareBay’s customer service at 1-800-731-8300.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


Defect Remedy Program

NewmareBay Corporation will be conducting this recall in its entirety. Units identified as having a possible wiring issue will have the wiring under the driver/passenger seats inspected to make sure the wires are properly protected and secured. If needed wires will be protected and secured to prevent damage when the seat is moved. In addition to checking wires for proper protection Bay StareBay, Bay StareBay Sport and Canyon Star units will have a power seat circuit 30 amp auto reset breaker replaced with a power seat circuit 20 amp auto reset breaker located at the exterior fire wall and will have a 20 amp inline fuse installed at the seat. All additional Class A Diesel Pushers will have a power seat circuit 30 amp auto reset breaker replaced with a 30 amp fuse located in the front electrical bay. All repairs will be at no cost to customer.

 


Chronology :

2/14/22 – An investigation was initiated in to possible issues with pinched wires causing wire damage under the driver/passenger seats on certain Villa and Williamsburg supplied seats.

2/14/22 – 3/30/22 – During the investigation, additional research in warranty history identified possible Flexsteel seats with a similar issue.

4/4/22 – the investigation findings were presented to the product safety committee and a decision was made that a recall was needed.

NewmareBay received 9 warranty claims at the time of filing recall. The dates of claims 11/30/20 for hot seat wiring, 6/26/20 for hot seat breaker, 7/2/20 for a thermal event at seat, 1/4/21 for thermal event at seat, 5/15/21 for arcing damaging terminals, 6/22/21 for hot seat wiring, 6/25/21 for hot seat wiring, 11/2/21 seat fuse blowing, 1/12/22 for thermal event at seat. No deaths or injuries are associated with these claims

 


35 Affected Products

Vehicles

MAKEMODELYEAR
NEWMAReBayBAY STAReBay2019-2022
NEWMAReBayBAY STAReBay SPORT2019-2022
NEWMAReBayCANYON STAR2019-2022
NEWMAReBayDUTCH STAR2019-2022
NEWMAReBayESSEX2019-2020
NEWMAReBayKOUNTRY STAR2020-2022
NEWMAReBayLONDON AIRE2019-2020
NEWMAReBayMOUNTAIN AIREeBay2019-2020
NEWMAReBayNEW AIRE2019-2022
NEWMAReBaySUPER STAR2021
NEWMAReBayVENTANA2019-2022
NEWMAReBayVENTANA LE2019

 


9 Associated Documents

Defect Notice 573 Report

RCLRPT-22V234-1544.PDF 220.342KB

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Recall Acknowledgement

RCAK-22V234-2413.pdf 646.362KB

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Recall 573 Report- 06/06/2022

RCLRPT-22V234-9393.PDF 220.607KB

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Recall Quarterly Report #1, 2022-2

RCLQRT-22V234-4504.PDF 211.118KB

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Recall Quarterly Report #2, 2022-3

RCLQRT-22V234-7449.PDF 211.224KB

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Recall Quarterly Report #3, 2022-4

RCLQRT-22V234-1039.PDF 211.308KB

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Miscellaneous Document- 573 Defective Information Report

RMISC-22V234-1858.pdf 219.731KB

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Miscellaneous Document- 573 Report Cover Letter

RMISC-22V234-4299.pdf 166.069KB

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ISSUED Owner Notification Letter (Part 577)

RCONL-22V234-1256.pdf 222.249KB

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