Damaged Cooktop Control Valves May Leak Gas – 2021-2022 Oliver Elite Travel Trailers

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IMPORTANT SAFETY RECALL RE: NHTSA RECALL 22V350 Damage Cooktop Control Valves May Leak Gas June 21, 2022 Dear Valued Customer, This notice is sent to you in accordance with the National Highway Traffic and Motor Vehicle Safety Act. Oliver Travel Trailer’s has decided that a defect which relates to motor vehicle safety exists in certain 2021-2022 Elite travel trailers manufactured between August 1, 2020 and May 11, 2022 equipped with certain Dometic Corporation cooktop model PI8022. The issue is some cooktop burner control valve, mated directly to the control knob via the valve stem, leak gas. While being used the smell of gas may precede any ignition, presence of flame and/or ignition will result in a small pilot flame directly at the control knob. A gas leak in the presence of an ignition source can increase the risk of a fire. Your Elite was manufactured within the affected period using this component and is to be inspected to ensure the cooktop is not within the recall population as identified by serial number. Remedy will be by replacement with newer cooktop, free of charge. The replacement unit will be sent with instructions to complete the installation and functional verification by a qualified RV technician. The replacement should take approximately one and one half hours to complete. Dometic instructs DO NOT ATTEMPT TO USE LP GAS WITHIN THE RV UNTIL THE COOKTOP HAS BEEN REMEDIED. Please contact any Dometic authorized dealer / service center, call the Dometic Recall Hotline or email Recall.Cooktop.22E021@Dometic.com for service locations and to schedule an appointment for repair as soon as possible. 609 Swan Ave Hohenwald, TN 38462 Phone (931) 796-6600 If you have questions or concerns about this recall, please contact Dometic Corporation hotline for recall claims as follows: Email: Recall.Cooktop.22E021@Dometic.com Phone: 888-943-4905 or 574-389-3713 Dometic will be able to assist in identifying service center in your locality if you require help. Service Center’s should be able to bill Dometic for the inspection, if you encounter any problems with that, please contact direct. If your dealer fails or is unable to remedy this defect without charge, or within a reasonable amount of time, you may submit a written complaint to: Administrator National Highway Traffic Safety Administration 1200 New Jersey AVE SE Washington, DC 20590 You may also call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov. You may be eligible to receive a reimbursement for the cost of repairs made prior to receiving this notice. Please call Dometic Recall Number 888-943-4905 or 574-389-3713 or email Recall.Cooktop.22E021@Dometic.com and provide the serial number information for the unit, a picture of the data plate confirming the serial number and a copy of the original receipt for the repair. If you have sold your Oliver Travel Trailer, would you please be kind enough complete the Change of Ownership at https://olivertraveltrailers.com/contact-us/owner-transfer-form/ or contact Customer Service at 1-888-526-3978. Oliver Travel Trailers takes the safety of our customers and our products very seriously and is working closely with Dometic Corporation to deliver this recall. If Oliver Travel trailers can assist in any way, please do not hesitate to contact us. We apologize for any inconvenience and thank you for your attention to this safety matter. Sincerely, Regina Rogers Quality Manager Oliver Travel Trailers

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-350 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Oliver Travel Trailers, INC. Submission Date : MAY 18, 2022 NHTSA Recall No. : 22V-350 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Oliver Travel Trailers, INC. Address : 737 Columbia Highway 737 Columbia Highway TN 38462 Company phone : 1-866-205-2621 Population : Number of potentially involved : 40 Estimated percentage with defect : 50 % Vehicle Information : Vehicle 1 : 2021-2022 Oliver Travel Trailer Elite Vehicle Type : LOW VOLUME VEHICLES Body Style : OTHER Power Train : NR Descriptive Information : How determined: NHTSA (Beth Wolfe) notified via e-mail Kyle Bobo, OTT Purchasing on 11-May-22 supplier Dometic Corporation recall 22E-021 included cooktop with burner control valve damage, may cause gas leak. Dometic Corporation provided serial numbers for recall. How products differ: Products identified by serial were produced by supplier Dometic containing a defective sub component. Identified Oliver Elite Travel Trailer models 2021 / 2022 = 40 Production Dates : MAR 10, 2021 – APR 28, 2022 VIN Range 1 : Begin : 1Z9BC1817MH305078 End : 1Z9BC181XNH305173 ✔ Not sequential Description of Defect : Description of the Defect : On Purchased Part Dometic Stove Model #PI8022 the burner control valves may become damaged, causing a gas leak. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : In a worst case scenario, a gas leak in the presence of an ignition source can increase the risk of a fire. Description of the Cause : Supplier Dometic has identified the cause as the burner control valve may have incurred abrasions, internally or externally, on the mating metal sealing surfaces of the burner control valve that may lead to leaks. Identification of Any Warning that can Occur : While being used the smell of gas may precede any ignition and presence of flame. Part 573 Safety Recall Report 22V-350 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Involved Components : Component Name 1 : Dometic Cooktop Component Description : Cooktop Component Part Number : PI8022 Supplier Identification : Component Manufacturer Name : Dometic Corporation Address : 509 South Poplar Street Lagrange Indiana 46761 Country : United States Chronology : On 5/11/2022 NHTSA (Beth Wolfe) notified via e-mail Kyle Bobo, OTT Purchasing supplier Dometic Corporation recall 22E-021 included cooktop PI8022 with burner control valve damage, may cause gas leak. Dometic Corporation provided serial numbers for recall. On 5/12/2022 Oliver Travel Trailer placed all PI8022 stoves in containment to verify suspect serial numbers; Resulting quantity eleven P18022 stoves serialized within the Dometic serial range were rejected, removed from stock and quarantined. On 5/12/2022 Oliver Travel Trailers and Oliver Sales and Service inspected produced with Elite model campers with P18022 stoves installed to identify serial numbers within the Dometic suspect serial range; Resulting in no findings. As of 5/13/2022 all P18022 stoves in our possession have been confirmed to be in compliance based on the Dometic serial numbers information provided. Part 573 Safety Recall Report 22V-350 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : The plan is to contact customers who purchased an Elite model travel trailer manufactured between 03/10/21 and 04/28/22 requiring serial number verification, replacement as required for the cooktop. Each customer will be furnished a written explanation of the issue, how to identify the problem, how to have their trailer inspected and if the issue is present have replaced by authorized service center. Oliver Travel Trailers will facilitate communications with the customers, Dometic to have documented the steps to install replacement cooktop and will handle the payments for the cost of the inspection and installation. How Remedy Component Differs from Recalled Component : The defective cooktop stove PI8022 has a serial number range 1109361003460001 – 11093610034600550 or 12393610034600001- 12393610034600550 production Aug 01, 2020 – Jun 30,2021. The remedy requires replacement of the cooktop by Dometic authorized service centers. Identify How/When Recall Condition was Corrected in Production : This was corrected immediately in production on all Elite model campers in assembly, plus finished Elite campers awaiting delivery. All cooktop stove serial numbers were visually verified, no cooktops were found in production or campers in stock containing recalled serial numbers. Recall Schedule : Description of Recall Schedule : Once approval of documents is received notification of owners will begin immediately. We do not use dealers. This process will be actively managed to ensure inspection takes place. Planned Dealer Notification Date : NR – NR Planned Owner Notification Date : MAY 20, 2022 – AUG 31, 2022 * NR – Not Reported

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