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May 20, 2022 NHTSA CAMPAIGN NUMBER: 22V361000
Damaged Cooktop Control Valves May Leak Gas
A gas leak in the presence of an ignition source can increase the risk of a fire.
NHTSA Campaign Number: 22V361
Manufacturer Forest River, Inc.
Components EQUIPMENT
Potential Number of Units Affected 162
Summary
Forest River, Inc. (Forest River
) is recalling certain 2021-2022 Coachmen Galleria, Beyond, and Nova
motorhomes, equipped with certain 2-burner cooktops. The burner control valves may become damaged, causing a gas leak.
Remedy
Dealers will replace the cooktop, free of charge. Owner notification letters were mailed June 15, 2022. Owners may contact Forest River Customer Service Phone Number 1-574-825-6319. Forest River
’s number for this recall is 51-1513.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Forest River has decided that a safety defect exists in certain 2021-2022 Coachmen Beyond, Galleria and Nova
Class B Recreational Vehicles. Forest River
is recalling the defect model(s) to ensure the safety of our future retail consumers and your dealership. Forest River
apologizes for any inconvenience this action may cause your dealership; however, safety continued satisfaction and our commitment to building great products are of the utmost importance to Forest River
.
The identified VIN referenced in the attached document(s).
The designated Date range of production is 8/1/2020 through 5/12/2022.
DEFECT/NONCOMPLIANCE:
Per Dometic Recall 22E021; “The burner control valve, mated directly to the control knob via the valve stem, on the cooktop may leak gas.”
EVALUATION OF RISK:
Per Dometic Recall 22E021, “There is an increased risk of fire and injury. The detailed description of the potential safety-related defect is associated with the burner control valve where the valve stem is located directly behind the cooking knob of the cooktops. There is a potential for the gas leak behind the control knob to ignite and create a small pilot flame and present a possibility of a burn to the user.
SERVICE PROCEDURE:
Dealership Service Department procedures for addressing Dometic Recall 22E021 can be found on Dealer Connect.
ACTIONS NEEDED:
Dealers/Service Centers will need to fill out the Remedy Kit Request Form and send to Dometic at Recall.Cooktop.22E021@Dometic.com in order to receive the replacement cooktop. If you are unsure, whether the cooktop has a serial number that is in the recall or if you have any questions, please call Dometic at 888-943-4905 or 574- 389-3713 or email Recall.Cooktop.22E021@Dometic.com. The Remedy Kit Request form is located on Dealer Connect.
This notice is sent to you in accordance with the requirements Motor Vehicle Safety Act. This notice is also sent in accordance with the requirements of the United States’ National Traffic and Motor Vehicle Safety Act. Forest River has decided that a defect, which relates to the motor vehicle safety, exists in certain 2021-2022 Coachmen Beyond, Galleria and Nova
Class B Recreational Vehicles. This is to inform you that your vehicle may contain a defect that could affect the safety of a person.
WHAT IS THE DEFECT/NONCOMPLIANCE?
Per Dometic Recall 22E021; “The burner control valve, mated directly to the control knob via the valve stem, on the cooktop may leak gas.”
EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL.
Per Dometic Recall 22E021, “There is an increased risk of fire and injury. The detailed description of the potential safety-related defect is associated with the burner control valve where the valve stem is located directly behind the cooking knob of the cooktops. There is a potential for the gas leak behind the control knob to ignite and create a small pilot flame and present a possibility of a burn to the user.
WHAT SHOULD YOU DO?
Please see the attached letter from Dometic Corporation.
HOW LONG WILL THE REMEDY PROCESS TAKE?
The estimated time of repair is 1.0 hours. However, the dealership may need to keep your vehicle or schedule an appointment with you for a later date to fit into their regular service schedule.
WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION?
If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.
Please send the service invoice to the following address:
Dometic Corporation
5155 Verdant Dr.
Elkhart, IN 46516
WHAT IF YOU NO LONGER OWN THIS VEHICLE?
If you no longer own this vehicle and have the address for the current owner, please forward this letter to the new owner within 10 working days after the day in which the notice is received. You have received this letter because government regulations require that a notification is sent to the last known owner of record. Our records indicate that you are the current owner.
PLEASE NOTE: FEDERAL LAW REQUIRES THAT ANY VEHICLE LESSOR RECEIVING THIS RECALL NOTICE MUST FORWARD A COPY OF THIS NOTICE TO THE LESSEE WITHIN TEN DAYS.
MAY FOREST RIVER ASSIST YOU FURTHER?
If you have difficulties getting your vehicle repaired, please contact your Forest River Representative listed below:
CONTACT | PHONE |
DOMETIC CUSTOMER SERVICE | (888) 943-4905 |
COACHMEN CUSTOMER SERVICE | (574) 825-6319 |
Chronology :
On May 11, 2022, Forest Rivers Office of Corporate Compliance (OCC) received an email from NHTSA stating that on May 3, 2022 Dometic Corporation notified NHTSA that a safety defect exists in certain 2-burner Cooktops, model numbers CE99-ZF and PI8022. Specifically, the burner control valves may become damaged, causing a gas leak. The purpose of this message is to make your company aware of this recall decision and to request your company file its corresponding recall notification with NHTSA and conduct, in coordination with your supplier if possible, a recall campaign of your vehicles. OCC advised NHTSA we had not received notification from Dometic and would reach out to Dometic.
On May 12, 2022, Forest River reached out to Dometic to obtain information related to this recall. Forest River
received an advance copy of the notification after requesting it from Dometic.
On May 13, 2022, Forest River received purchasing records from Dometic and began researching to determine if any vehicles were involved.
On May 18, 2022, Forest Rivers Office of Corporate Compliance (OCC) was able to identify vehicles involved by using the purchasing records supplied by Dometic and Forest Rivers Manufacturing records.
On May 20, 2022, Forest Rivers Corporate Recall Committee voted to Recall
A-1 On May 19, 2022, Dometic provided Forest River with an updated sales order listing. According to Dometic, Forest River
’s scope is August 1, 2020, through May 12, 2022. Forest River
began to research the additional
population.
On May 27, 2022, Forest Rivers Office of Corporate Compliance amended the recalls’ population and beginning and ending dates of production.
22E021 – Damaged Cooktop Control Valves May Leak Gas – Dometic 2-Burner Cooktops
22E021 – Damaged Cooktop Control Valves May Leak Gas – Dometic 2-Burner Cooktops
6 Affected Products
Vehicles
MAKE | MODEL | YEAR |
COACHMEN | BEYOND | 2021-2022 |
COACHMEN | GALLERIA | 2021-2022 |
COACHMEN | NOVA![]() | 2021-2022 |
15 Associated Documents
Recall Acknowledgement
RCAK-22V361-5569.pdf 727.826KB
Miscellaneous Document – Dometic Cooktop 22E021 Final Owner Letter 220505
RMISC-22V361-9114.pdf 254.652KB
Miscellaneous Document – Dometic Final OEM Letter 220425
RMISC-22V361-7712.pdf 138.919KB
Defect Notice 573 Report
RCLRPT-22V361-9658.PDF 215.866KB
Recall 573 Report – 5/27/2022
RCLRPT-22V361-2198.PDF 216.654KB
Remedy Instructions and TSB
RCRIT-22V361-1102.pdf 2385.118KB
Miscellaneous Document-Cooktop Recall 22E021 Remedy Response Card
RMISC-22V361-2699.pdf 149.028KB
Miscellaneous Document-Cooktop 22E021 Final Dealer Letter 220425
RMISC-22V361-2093.pdf 144.89KB
Manufacturer Notices(to Dealers,etc)
RCMN-22V361-5804.pdf 207.612KB
Miscellaneous Document-Cooktop Recall 22E021 Remedy Kit Request Form 5.06.22
RMISC-22V361-2094.pdf 23.268KB
ISSUED Owner Notification Letter(Part 577)
RCONL-22V361-4863.pdf 171.691KB
Recall Quarterly Report #1, 2022-2
RCLQRT-22V361-7170.PDF 211.136KB
Recall Quarterly Report #2, 2022-3
RCLQRT-22V361-1160.PDF 211.228KB
Recall Quarterly Report #2, 2022-3
RCLQRT-22V361-1640.PDF 211.23KB
Recall Quarterly Report #3, 2022-4
RCLQRT-22V361-5153.PDF 211.323KB
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SEOCONTENT-START
Date: Name Street City, State, Zip This notice is sent to you in accordance with the requirements of the National Highway Traffic and Motor Vehicle Safety Act. RE: NHTSA RECALL 22E021 for Dometic CE99-ZF and PI8022 COOKTOPS Dear Valued Customer, Dometic Corporation has decided that a potential safety-related defect exists on the CE99-ZF and PI8022 cooktops that were manufactured between August 1, 2020 and June 30, 2021. The Problem: The user of a recreational vehicle or marine vessel may become aware of the potential safety-related defect during operation of the cooktop. The burner control valve, mated directly to the control knob via the valve stem, may leak gas. This gas will leak directly into the recessed portion of the cooktop, where the knobs and ignitor are located, and may be ignited by the active burner(s). The ignition will result in a small pilot flame directly at the control knob. The Risk: There is an increased risk of injury and fire. Affected Units: The recall population consists of cooktop models CE99-ZF and PI8022 with the affected serial numbers indicated below. • CE99-ZF: Cooktop with two burners and safety glass cover o 02093610034000001 – 02093610034000600 o 11993610034000001 – 11993610034000510 o 12593610034000001 – 12593610034000500 • PI8022: Cooktop with two burners and safety glass cover o 11093610034600001 – 11093610034600550 o 12393610034600001 – 12393610034600550 IF YOU OWN ONE OF THE UNITS SHOWN ABOVE, YOU MUST IMMEDIATELY SHUT THE GAS OFF AT THE RV LP TANK REGULATOR. THEREAFTER, DO NOT ATTEMPT TO USE LP GAS WITHIN THE RV UNTIL THE COOKTOP HAS BEEN REMEDIED IN ACCORDANCE WITH THIS RECALL. DO NOT ATTEMPT TO REPAIR THESE COOKTOPS ON YOUR OWN. ANY REPAIR OR REMEDY SHOULD BE PERFORMED BY A DOMETIC-QUALIFIED SERVICE TECHNICIAN. How do I know if my cooktop is part of the 22E021 NHTSA recall? 1. Find the CE99-ZF or PI8022 model number and serial numbers by locating the nameplate on the unit, underneath the cooktop, visible when the cooktop is raised (see below). 2. If you are unsure, call 888-943-4905 or 574-389-3713 or email us at Recall.Cooktop.22E021@Dometic.com to confirm that your CE99-ZF or PI8022 series cooktop is one in the population of recalled units for Recall 22E021. How do I remedy my CE99-ZF or PI8022 cooktop with the Dometic remedy without cost? 1. Make sure you keep this notice. 2. DO NOT ATTEMPT REPAIR ON YOUR OWN: FOLLOW THE INSTRUCTIONS ABOVE IF YOUR UNIT IS AFFECTED BY THIS RECALL. 3. Contact any Dometic authorized dealer/service center, call the Dometic Recall Hotline at 888-943-4905 or 574-389-3713 or email us at Recall.Cooktop.22E021@Dometic.com. They will direct you to a Service Center to have the remedy installed on your RV or Boat CE99-ZF or PI8022 cooktop so that the leak from this potential safety-related defect will not occur in the future. 4. The remedy will be available for field installation at Dometic authorized service centers or participating OEM locations after May 13, 2022 and will be installed at NOT COST to you. The remedy for an affected unit will be a complete replacement of the cooktop. The Dometic Authorized Service Center will install the remedy for you. This repair will take approximately one and a half hours to complete. 5. DO NOT ATTEMPT TO MAKE THE REPAIR YOURSELF. FAILURE TO FOLLOW THESE INSTRUCTIONS MAY CREATE A GAS LEAK THAT COULD CAUSE SERIOUS INJURY OR DEATH FROM A GAS EVENT. 6. There is a RECALL RESPONSE CARD with each RECALL REMEDY KIT. Make sure that the service center or dealer fills in the 22E021 Cooktop Recall Response Card and sends it back to Dometic Corporation. The Recall Response Card is already set up with postage for return. What if my affected CE99-ZF or PI8022 cooktop was repaired prior to the recall? 1. Make sure you keep this notice. 2. Please call us at the Dometic Recall Number 888-943-4905 or 574-389-3713 or email us at Recall.Cooktop.22E021@Dometic.com and provide us with the serial number information for the unit, a picture of the data plate confirming the serial number as shown above and a copy of the original receipt for the repair. 3. Reimbursement for parts and labor will be provided. If YOU no longer own the RV or Boat with the CE99-ZF or PI8022 cooktop: If you are no longer an owner of a RV or Boat that has a CE99-ZF or PI8022 cooktop, please call us at the Dometic Recall Number 888-943-4905 or 574-389-3713 or email us at Recall.Cooktop.22E021@Dometic.com and provide us the name and address of the new owner, dealer, service center, or whomever you delivered the RV or RV appliance to. We would greatly appreciate you furnishing us with this information so we can follow through with notification to the subsequent owner. You may receive more than one mailing regarding Recall 22E021: To reach as many customers as possible who own a RV or Boat with the Dometic CE99-ZF or PI8022 cooktop installed, Dometic Corporation and the original equipment manufacturers of RV’s and Boats will each send notifications, which ALL pertain to the same single recall (22E021). One Final Request: Dometic Corporation appreciates your business and is committed to your safety. Before you forget, please check to see if your CE99-ZF or PI8022 cooktop is one of the models shown above and if it is in the recall population. Follow these instructions so that you remain safe, and your cooktop gets the proper remedy applied. If you find it difficult to carry out the instructions provided, please call our Recall Hotline at 888-943-4905 or 574-389-3713 or email us at Recall.Cooktop.22E021@Dometic.com. If you still cannot complete the remedy and are dissatisfied with our service, you can file a written complaint to: Administrator National Highway Traffic Safety Administration 1200 New Jersey Ave SE, Washington, DC 20590; or you may go to https://www.safercar.gov, or call the toll-free NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153). On a Personal Note: Dometic Corporation sincerely apologizes for any inconvenience that this may have caused. We are dedicated to developing innovative products that are safe to use, serve the needs and enhance the experience of our mobile customers. Thank you for this opportunity to serve you. Sincerely, Tyler S. See Head of Product Safety Dometic Corporation 5155 Verdant Dr. Elkhart, IN 46516
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4/20/2022 OEM Name Street City, State, Zip This notice is sent to you in accordance with the requirements of the National Highway Traffic and Motor Vehicle Safety Act RE: NHTSA RECALL 22E021 for Dometic CE99-ZF and PI8022 Series Cooktops Dear Valued Customer, Dometic Corporation has determined that a potential safety-related defect exists with respect to the CE99-ZF and PI8022 series COOKTOPS manufactured between August 1, 2020 and June 30, 2021. Our records indicate that some of the product, (“cooktops”), listed below were purchased by your company and may either be in your inventory or have been installed in a RV that your company sells. Dometic Corporation apologizes for the inconvenience that this places on your business and the requirement that you now have, per CFR 49, Part 573, to initiate your own recall to handle these products. Please note that as of this notice it is unlawful for you to sell a product that is installed, but not sold or is in your inventory before it has had the remedy applied. Dometic Corporation is advising you to locate ALL the following models of recreational vehicle cooktops and quarantine those that have not been installed in a RV or that are still in your inventory. Furthermore, you will need to collect model, serial number, and VIN number of ALL RV’s that have been shipped with these model cooktops (corresponding to the serial numbers listed below) installed and provide that list to Dometic Corporation as early as possible. The following models with their respective serial number ranges may be in your inventory. • CE99-ZF: Cooktop with two burners and safety glass cover o 02093610034000001 – 02093610034000600 o 11993610034000001 – 11993610034000510 o 12593610034000001 – 12593610034000500 • PI8022: Cooktop with two burners and safety glass cover o 11093610034600001 – 11093610034600550 o 12393610034600001 – 12393610034600550 Dometic Corporation will provide full replacement cooktops as the remedy for this recall. The remedy kit will include instructions, a replacement unit, a mandatory recall response card (to be filled out at the time of the repair), and specific requirements that an authorized service center must install the remedy free of charge to the end use customer. All remedy installations at the OEM will require that the recall response card be filled out and returned to Dometic Corporation when the remedy is completed. The recall response card is an essential requirement to protect both the OEM and Dometic Corporation in the record keeping and reporting of the recall remedy process to NHTSA. Please advise all your dealer body organizations, that as of this notice, it is unlawful for them to sell a product that is installed but not sold to an end user or is in their inventory before it has had the remedy applied to the product. We understand that you may have sold and shipped product ahead of this notice and we are willing to participate in supporting you, by distributing the same remedy kits to your end use customers, if you so choose. Whether you choose to allow us to conduct this remedy campaign on your behalf or whether you elect to conduct the campaign on your own, please provide lists of customers, the vehicle type, VIN number, and other pertinent information needed to contact these customers and for the reporting responsibilities that Dometic Corporation has to NHTSA. Additionally, see section below entitled “What you need to do.” The Problem: The user of a recreational vehicle or marine vessel may become aware of the potential safety-related defect during operation of the cooktop. The burner control valve, mated directly to the control knob via the valve stem, may leak gas. This gas will leak directly into the recessed portion of the cooktop, where the knobs and ignitor are located, and may be ignited by the active burner(s). The ignition will result in a small pilot flame directly at the control knob. What Dometic Corporation Will Do: Dometic Corporation is aggressively approaching all OEM’s, Dealers, Retailers, and End Users with certified letters (for which they must sign), defining the product, models, population, and direction on action to be taken. The remedy will consist of 1) instructions to locate the cooktop serial number 2) Recall Response Card to be filled out and returned to receive the replacement unit. Again, Dometic Corporation is supplying this recall remedy at no charge. If you are unsure, call 888-943-4905 or 574-389-3713 or email us at Recall.Cooktop.22E021@Dometic.com to confirm that your CE99-ZF or PI8022 series COOKTOPS are within the population of recalled units for Recall 22E021. What You Need to Do: Pursuant to NHTSA regulations, 49CFR 573.6, upon receipt of this notice the OEM must file their own Defect Report to NHTSA. If any of the vehicles in which the cooktops are installed are to be sold into Canada, you should also submit a defect report to Transport Canada. Please make sure that you send Dometic Corporation an inventory of ALL units with one of these products in your stock, so that we can supply the replacement units for remedy expeditiously. The remedy is being supplied at no charge. If you have any questions, please call us at 888-943-4905 or 574-389-3713 or email us at Recall.Cooktop.22E021@Dometic.com. Sincerely, Tyler S. See Head of Product Safety Dometic Corporation 5155 Verdant Dr. Elkhart, IN 46516
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Date OEM Name Street City, State, Zip 22E021 This notice is sent to you in accordance with the requirements of the National Highway Traffic and Motor Vehicle Safety Act RE: NHTSA RECALL 22E021 for Dometic CE99-ZF and PI8022 Series COOKTOPS Dear __________, Dometic Corporation has determined that a potential safety-related defect exists with respect to the CE99-ZF and PI8022 series COOKTOPS manufactured between August 1, 2020 and June 30, 2021. Our records indicate that some of the product, (“cooktops”), listed below were purchased by your company and may either be in your inventory or have been installed in a RV that your company sells. Dometic Corporation apologizes for the inconvenience that this places on your business and the requirement that you now have, per Title 49; Subtitle B; Chapter V; Part 573; §573.11. § 573.11 Prohibition on sale or lease of new defective and noncompliant motor vehicles and items of replacement equipment. (a) If notification is required by an order under 49 U.S.C. 30118(b) or is required under 49 U.S.C. 30118(c) and the manufacturer has provided to a dealer (including retailers of motor vehicle equipment) notification about a new motor vehicle or new item of replacement equipment in the dealer’s possession, including actual and constructive possession, at the time of notification that contains a defect related to motor vehicle safety or does not comply with an applicable motor vehicle safety standard issued under 49 CFR part 571, the dealer may sell or lease the motor vehicle or item of replacement equipment only if: (1) The defect or noncompliance is remedied as required by 49 U.S.C. 30120 before delivery under the sale or lease; or (2) When the notification is required by an order under 49 U.S.C. 30118(b), enforcement of the order is restrained or the order is set aside in a civil action to which 49 U.S.C. 30121(d) applies. (b) Paragraph (a) of this section does not prohibit a dealer from offering the vehicle or equipment for sale or lease, provided that the dealer does not sell or lease it. Please note that as of this notice it is unlawful for you to sell a product that is installed, but not sold or is in your inventory before it has had the remedy applied. Dometic Corporation is advising you to locate ALL the following models of recreational vehicle cooktops and quarantine those that have not been installed in a RV or that are still in your inventory. Furthermore, you will need to collect model, serial number, and VIN number of ALL RV’s that have been shipped with these model cooktops (corresponding to the serial numbers listed below) installed and provide that list to Dometic Corporation as early as possible. The following models with their respective serial number ranges may be in your inventory. • CE99-ZF: Cooktop with two burners and safety glass cover o 02093610034000001 – 02093610034000600 o 11993610034000001 – 11993610034000510 o 12593610034000001 – 12593610034000500 • PI8022: Cooktop with two burners and safety glass cover o 11093610034600001 – 11093610034600550 o 12393610034600001 – 12393610034600550 Dometic Corporation will provide full replacement cooktops as the remedy for this recall. The remedy kit will include instructions, a replacement unit, a mandatory recall response card (to be filled out at the time of the repair), and specific requirements that an authorized service center must install the remedy free of charge to the end use customer. All remedy installations at the dealer or service center will require that the recall response card be filled out and returned to Dometic Corporation when the remedy is completed. The recall response card is an essential requirement to protect both the dealer or service center and Dometic Corporation in the record keeping and reporting of the recall remedy process to NHTSA. The Problem: The user of a recreational vehicle or marine vessel may become aware of the potential safety-related defect during operation of the cooktop. The burner control valve, mated directly to the control knob via the valve stem, may leak gas. This gas will leak directly into the recessed portion of the cooktop, where the knobs and ignitor are located, and may be ignited by the active burner(s). The ignition will result in a small pilot flame directly at the control knob. What Dometic Corporation Will Do: Dometic Corporation is aggressively approaching all OEM’s, Dealers, Retailers, and End Users with certified letters (for which they must sign), defining the product, models, population, and direction on action to be taken. The remedy will consist of 1) instructions to locate the cooktop serial number 2) Recall Response Card to be filled out and returned to receive the replacement unit. Again, Dometic Corporation is supplying this recall remedy at no charge. If you are unsure, call 888-943-4905 or 574-389-3713 or email us at Recall.Cooktop.22E021@Dometic.com to confirm that your CE99-ZF or PI8022 series COOKTOPS are within the population of recalled units for Recall 22E021. What You Need to Do: Per the Code of Federal Regulations; Title 49; Subtitle B; Chapter V; Part 573; §573.11, as of this notice it is unlawful for you to sell or lease a product that is installed but not sold/leased or is in your inventory before it has had the remedy applied to the product. Please make sure that you send Dometic Corporation an inventory of ALL units with one of these products in your stock, so that we can supply the replacement units for remedy expeditiously. The remedy is being supplied at no charge. If you are unsure whether the cooktop has a serial number that is in the recall or if you have any questions, please call us at 888-943-4905 or 574-389-3713 or email us at Recall.Cooktop.22E021@Dometic.com. Best Regards, Tyler S. See Head of Product Safety Dometic Corporation 5155 Verdant Dr. Elkhart, IN 46516
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CE99-DF (HBG3445), CE99-ZF (HBG2335), PI8022 Cooktops and combinations Installation and Operating Manual . 13 Plaques de cuisson et combinaisons Instructions de montage et de service .28 EN FR WARNING Cancer and Reproductive Harm www.P65Warnings.ca.gov C USMaster Contract: 300749 WARNING: If the information in this manual is not followed exactly, a fire or explosion may result, causing property damage, personal injury, or death. – Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance. –WHAT TO DO IF YOU SMELL GAS •Do not try to light any appliance. •Do not touch any electrical switch. •Do not use any phone in your recreational vehicle. •Clear the recreational vehicle of all occupants. •Turn off the gas supply tank valve(s) or main gas supply. •Immediately call your gas supplier for instructions. •If you cannot reach your gas supplier, call the fire department. – Have the gas system checked and leakage source corrected by a qualified installer, service agency, manufacturer or dealer, or the gas supplier. HOT AND COOKING HOBS AND COMBINATIONS © 2021 Dometic Group. The visual appearance of the contents of this manual is protected by copyright and design law. The underlying technical design and the products contained herein may be protected by design, patent or be patent pending. The trademarks mentioned in this manual belong to Dometic Sweden AB. All rights are reserved. Hobs and Combinations 3 WARNING 1 Hobs and Combinations 4 1“ (25 mm) L L 30“ (762 mm) 18“ (457 mm) 13″ 330 mm) 2 PI8022 248 248 233 179 179 233 R70 R70 135° 135° 358 466 R30 R30 R30 R30 3 Hobs and Combinations 5 440 325 R65 4 CE99-ZF (HBG2335) 510 435 R60 R65 R515 R65 R515 R60 220 5 CE99-DF (HBG3445) Hobs and Combinations 6 A B h h 4x 4x PI8022 h= 21 mm 25 mm h= 16 mm 21 mm 6 4x CE99-ZF CE99-DF h h= 15 – 33 mm 7 Hobs and Combinations 7 1. 2. 1. 2. Ø8 x 1 mm A B 8 12 V 1 A rd = red bk = black rd bk 2 x 0,5 mm2 200 cm 9 Hobs and Combinations 8 CB A A PI8022 CB A CE99-ZF (HBG2335) A DC 0 CE 99-DF (HBG3445) Hobs and Combinations 9 A B max. 10 s 1. 2. 3. 4. 5. 6. 6. 7. 8. a Hobs and Combinations 10 2. 1. 3. b 1. 2. c Hobs and Combinations 11 1. 2. 3. 5. 6. 4. d Hobs and Combinations 12 6. 5. 2. 4. 3. 1. e EN Hobs and Combinations Description of symbols 13 Please read these instructions carefully and follow all instructions, guidelines, and warnings included in this product manual in order to ensure that you install, use, and maintain the product properly at all times. These instructions MUST stay with this product. By using the product, you hereby confirm that you have read all instructions, guidelines, and warnings carefully and that you understand and agree to abide by the terms and conditions as set forth herein. You agree to use this product only for the intended purpose and application and in accordance with the instructions, guidelines, and warnings as set forth in this product manual as well as in accordance with all applicable laws and regulations. A failure to read and follow the instructions and warnings set forth herein may result in an injury to yourself and others, damage to your product or damage to other property in the vicinity. This product manual, including the instructions, guidelines, and warnings, and related documentation, may be subject to changes and updates. For up-to-date product information, please visit dometic.com. Contents 1 Description of symbols 13 2 General safety instructions .14 3 Scope of delivery 17 4 Intended use 17 5 Technical description .18 6 Installing the device 19 7 Using the device .21 8 Cleaning the device . 23 9 Maintaining the device . 24 10 Warranty 25 11 Disposal . 25 12 Technical data 26 12 Test/certificates 27 1 Description of symbols ! ! WARNING! Safety instruction: Indicates a hazardous situation that, if not avoided, could result in death or serious injury. CAUTION! Safety instruction: Indicates a hazardous situation that, if not avoided, could result in minor or moderate injury. EN General safety instructions Hobs and Combinations 14 A I 2 General safety instructions 2.1 General safety !WARNING! • This device must only be repaired by qualified personnel. Improper repairs can result in considerable danger or damage to the device. • This device must be installed in accordance with regulations in force and only used in a well ventilated space. Read the instructions before installing or using this device.the device must be installed by specialist technicians. Installation must conform with local codes or in the absence of local codes, with the American National Standard for Recreational Vehicles, ANSI/A119.2 and the National Electrical Code, ANSI/NFPA 70. In Canada, installation must conform with CSA Z240.4.2-M. • The device is not to be used as a space heater. • This device is designed to cook foods only. Any other use is considered incorrect and dangerous. • Any storage cabinet placed directly above the device should not be used when one or more of the device burners are on. The manufacturer is not responsible for any damage to persons or parts due to incorrect installation, improper, incorrect, or irresponsible use. • Do not modify this device. • Observe the gas category and the allowed gas given in chapter “Technical data” on page 26. Do not use any other fuels. • Keep a suitable fire extinguisher in the immediate vicinity. Ensure that the fire extinguisher is checked by a specialist in regular intervals. • Do not use or store flammable materials in the device storage drawer or near this device. NOTICE! Indicates a situation that, if not avoided, can result in property damage. NOTE Supplementary information for operating the product. EN Hobs and Combinations General safety instructions 15 • Prior to installation, ensure that the local distribution conditions (nature of the gas and gas pressure) and the adjustment of the device are compatible. • The adjustment conditions for this device are stated on the label. • This device is not connected to a combustion products evacuation device. It shall be installed and connected in accordance with current installation regulations. Particular attention shall be given to the relevant requirements regarding ventilation. !CAUTION! • In case of safety glass cover breakage: – Shut off immediately all burners and any electrical heating element and isolate the device from the power supply. – Do not touch the device surface. – Do not use the device. 2.2 Safety when operating with gas !WARNING! • Keep flammable substances away from heating and cooking devices, and other light and heat sources. • Suffocation hazard! Before switching on the device, ensure that the area is sufficiently ventilated. During operation, there must be air vents with a cross-section of at least 23.25 in² (150 cm2) in the installation space. These vents can be closed, but must be kept open when the device is operating (see sign located above the device). • Only operate the device at the pressure specified on the type plate. Only use pressure regulators with a fixed setting that comply with the national regulations. • Compare the pressure information on the type plate with the pressure information on the propane or butane gas cylinder. • If you smell gas: – Open all windows and leave the room. – Do not operate any electrical devices or switches, and avoid using open flames that can ignite the gas. – Close the valve on the gas cylinder and keep it closed until the fault has been rectified. – Never attempt to find a gas leak with an open flame. EN General safety instructions Hobs and Combinations 16 • For countries which are not mentioned in chapter “Technical data” on page 26 (country symbol) refer to national regulations. If necessary the device must be modified according to these national regulations. 2.3 Operating the device safely !WARNING! Failure to obey these warnings could result in death or serious injury. • Use the integrated igniter (if available) or long matches or a suitable lighter. The complete ignition process must be visible from above and must not be hidden by pots placed on the stove. Remove your hand quickly as soon as the burner ignites. • Wear suitable clothing when operating the device. Do not wear loose fitting clothing which might catch fire. • Do not use the device to heat the room. • Never operate the device – at petrol stations – on ferry boats – while transporting the camper van, caravan or motor caravan with a transport vehicle or tow truck • Do not spray aerosols in the vicinity of this device while it is in operation. !CAUTION! Failure to obey these cautions could result in minor or moderate injury. • Let the device cool down to ambient temperature before you touch it with bare hands. • Keep the area surrounding the device free of grease, fat, alcoholic substances, plastics and flammable cloths (for example, curtains, towels, kitchen utensils). • Only use pots and pans with an even base and a diameter no larger than the grids on the device. The pots and pans must be large enough to cover the flame. If the flames are not covered, items of clothing could catch fire. • When cooking, ensure that pans and pots are firmly set down. • Never allow pot handles to extend beyond the edge of the device. Turn pot handles inward, but not extending over other burners. This will minimize the risk of spillage, ignition of flammable materials and/or serious burns. EN Hobs and Combinations Scope of delivery 17 • Be careful when heating grease or oil. Grease and oil catch fire when exposed to intense heat. • Use only dry pot holders to prevent the formation of steam. Do not use towels or similar items instead of pot holders, as these can catch fire. • Only operate the device when you or another person can attend to it. Pots boiling over can cause smoke and fires. • Turn off the device before removing the pot or pan. • Risk of breakage! If available close the glass cover before beginning a journey. Open the glass cover before igniting the burner. 3 Scope of delivery • Cooktop (PI8022, CE99-DF, CE99-ZF) • Fastening screws (depending on the model) • Siphon and rubber seal (depending on the model) • Installation and operating manual 4 Intended use The liquefied gas cooktops in the following model series are intended for installation in a kitchen or worktop in caravans and motor caravans. They are not suitable for boat or marine usage. The model series covered by this manual are: • PI8022 • CE99-DF (HBG3445) • CE99-ZF (HBG2335) The devices must only be used for cooking food. The device must not be used as a space heater. This device shall be installed in accordance with the regulations in force and only used in a well ventilated space. Read the instructions before installing or using this device. This product is only suitable for the intended purpose and application in accordance with these instructions. EN Technical description Hobs and Combinations 18 This manual provides information that is necessary for proper installation and/or operation of the product. Poor installation and/or improper operating or maintenance will result in unsatisfactory performance and a possible failure. The manufacturer accepts no liability for any injury or damage to the product resulting from: • Incorrect assembly or connection, including excess voltage • Incorrect maintenance or use of spare parts other than original spare parts provided by the manufacturer • Alterations to the product without express permission from the manufacturer • Use for purposes other than those described in this manual Dometic reserves the right to change product appearance and product specifications. 5 Technical description 5.1 Function The device is equipped with an automatic flame monitoring device which automatically interrupts the gas supply after approx. 20 seconds if the flame goes out. 5.2 Specifications for the different models The devices are available in different versions: • PI8022: Cooktop with two burners and safety glass cover • CE99-DF: Cooktop with three burners and safety glass cover • CE99-ZF: Cooktop with two burners and safety glass cover The safety glass cover can be used as a work surface when it is closed. 5.3 Control panel See fig.1, page 3 EN Hobs and Combinations Installing the device 19 6 Installing the device ! For proper operation of your cooking device: • The cabinet must be – properly constructed. – squared to the countertop and cabinet face • The opening in cabinet must be – level from side to side and front to rear • The cabinet opening must be constructed so that no combustible material can be placed next to the cooktop sides. • The maximum depth of cabinets installed above the cooking top must be 13 in (330 mm). • The device area has to kept clear and free from combustible materials, gasoline and other flammable vapors and liquids. • The flow of combustion and ventilation air must not be obstructed. • Leak testing of the device shall be conducted according to the manufacturer’s instructions. 6.1 Selecting the installation location When selecting the installation location, observe the following instructions: • Consider the volume of air required for combustion (chapter “Technical data” on page 26). • During operation, there must be air vents with a cross-section of at least 23.25 in² (150 cm2) in the installation room. • Make sure that minimum distances (fig.2, page 4) are observed. • Ensure that there are no drafts at the installation location. WARNING! Health hazard Assembly and installation of the device must only be carried out by specialists. Incorrect assembly and installation can result in serious hazards due to the escape of gas. EN Installing the device Hobs and Combinations 20 6.2 Installing the device ➤ Create a cutout according to the installation drawing: – PI8022: fig.3, page 4 – CE99-ZF: fig.4, page 5 – CE99-DF: fig.5, page 5 ➤ Affix the device to the worktop using the screws (fig.6, page 6 – fig.7, page 6). 6.3 Connecting the device to the gas supply ! You must use a rigid gas line for the connection. Observe the following instructions for the connection: • Observe the national requirements. • Use only steel pipe ∅5/16 x 3/64 in. (∅8 x 1 mm) (welded, seamless steel or stainless steel) • Fasten the gas line to the side or rear wall of the surrounding furniture parts so that no loads are placed on the actuators. • The entire gas line must be free of stress. ➤ Connect the pipes as shown (fig.8, page 7). ➤ Attach a sign above the device with the following text: “WARNING! When cooking, additional ventilation must be provided, for example, by opening windows near the device. Never use this device as a space heater to heat or warm the room. Doing so may result in carbon monoxide poisoning and overheating of the device.” ➤ Open the gas supply. ! WARNING! Risk of injury Only use propane or butane gas cylinders with a certified pressure reduction valve and suitable head. Compare the pressure information on the type plate with the pressure information on the propane or butane gas cylinder. WARNING! Risk of injury Never check for leaks with an open flame or near sources of ignition. EN Hobs and Combinations Using the device 21 ➤ Check all connections for leaks with leak spray. There are no leaks if no bubbles form. 6.4 Connecting the device to the power supply (models with electronic ignition only) ➤ Connect the device as shown (fig.9, page 7). ➤ Add a 1 A fuse in the plus line near the battery. 7 Using the device ! ! WARNING! • Use the device only in a well ventilated space. The use of a gas cooking device results in the production of heat and moisture in the room in which it is installed. • Ensure that the kitchen is well ventilated: keep natural ventilation aperture open or install a mechanical ventilation device (mechanical extractor hood). • Prolonged intensive use of the device may require additional ventilation, for example opening of a window, or more effective ventilation, for example increasing the level of the mechanical ventilation where present. • Cooking facilities must not be used to heat the inside of the vehicle. • Use oven gloves or pot holders when handling hot elements. • Never lay pyrex lids or other items on the burners. CAUTION! • This device must only be used by responsible adults. During and Immediately after use accessible parts may be hot; do not touch them and keep children away. • Once cooking is completed, ensure that all gas control knobs are turned to the off position. After use turn off the gas at the main supply. EN Using the device Hobs and Combinations 22 7.1 Igniting a burner ! A ➤ Choose a pot according to the following table: ➤ Ignite a burner as shown (fig.a, page 9). 7.2 Switching off the device ➤ Switch off the device as shown (fig.b, page 10). WARNING! Risk of injury The complete ignition process must be visible from above and must not be hidden by pots placed on the stove. The top cover must be open when the main burner is in operation. NOTICE! The flame must not extend beyond the edge of the pot. Centre the pot above the burner ensuring stability on the pot grid (see page 3). Burner (fig.0, page 8) Pot diameter A 3.5 – 6 in. (9 – 15 cm) B 3.9 – 7 in. (10 – 18 cm) C 6.2 – 8.7 in. (16 – 22 cm) EN Hobs and Combinations Cleaning the device 23 7.3 Replacing the gas cylinder ! ➤ Switch the device off by turning the knob to the zero setting. ➤ Close the valve on the gas cylinder. ➤ Replace the gas cylinder according to the instructions from the gas fitting manufacturer. 8 Cleaning the device ! A ➤ Clean the device as shown (fig.c, page 10). WARNING! Risk of injury Only replace the gas cylinder when there is good ventilation Make sure that there is no source of ignition nearby. Only change the gas cylinder when the device is not in use and the gas supply to the device is switched off. CAUTION! Hot surface The surface may still be hot. Keep children away. Let the device cool down to ambient temperature before you touch it with bare hands. NOTICE! Do not use any sharp or hard objects for cleaning since they may damage the device. Only use standard commercial cleaning agents. Do not use a steam cleaner to clean the device. EN Maintaining the device Hobs and Combinations 24 9 Maintaining the device 9.1 Annual safety check ➤ For safety reasons, have the device checked by an expert every year for proper function. Any defects must be repaired. 9.2 Replacing the nozzles ! ➤ Replace the nozzles as shown: – Disassembly: fig.d, page 11 – Assembly: fig.e, page 12 WARNING! Risk of injury If a nozzle is damaged it needs to be replaced. Nozzles must only be replaced by qualified specialists. Incorrect assembly and installation can result in serious hazards due to the escape of gas. EN Hobs and Combinations Warranty 25 10 Warranty LIMITED WARRANTY AVAILABLE AT DOMETIC.COM/WARRANTY. IF YOU HAVE QUESTIONS OR TO OBTAIN A COPY OF THE LIMITED WARRANTY FREE OF CHARGE, CONTACT THE DOMETIC WARRANTY DEPARTMENT: DOMETIC CORPORATION CUSTOMER SUPPORT CENTER 1120 NORTH MAIN STREET ELKHART, INDIANA 46514 1-800-544-4881 OPT. 3 11 Disposal ➤ Place the packaging material in the appropriate recycling waste bins wherever possible. M If you wish to finally dispose of the product, ask your local recycling centre or specialist dealer for details about how to do this in accordance with the applicable disposal regulations. EN Technical data Hobs and Combinations 26 12 Technical data See fig.0, page 8: Cooktop Gas category: Category I3+, propane Connection pressure: US, CA, MX, BR: Inlet: min. 11 in.W. C. (1/2 PSI), max 14 in.W. C. (1/2 PSI) Manifold: 10 in.W. C. (1/2 PSI) Connection voltage (models with electronic ignition only): 12 Vg (1 A fuse) Inspection/certification: Model Burner A Burner B Burner C Injector mm Power BTU/h Injector mm Power BTU/h Injector mm Power BTU/h PI80X2 0.61 3700 – – 0.78 5900 CE99-ZF 0.61 3700 0.73 5250 – – CE99-DF 0.61 3700 0.73 5250 – – Model Total heat input (BTU/h) PI80X2 9600 CE99-ZF 8950 CE99-DF 12650 EN Hobs and Combinations Test/certificates 27 Test/certificates This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the part responsible for compliance could void the user’s authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help.
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IMPORTANT SAFETY RECALL Page 1 of 2 June 2022 This Notice applies to your vehicle VIN listed above. Dear Forest River Customer: This notice is sent to you in accordance with the requirements Motor Vehicle Safety Act. This notice is also sent in accordance with the requirements of the United States’ National Traffic and Motor Vehicle Safety Act. Forest River has decided that a defect, which relates to the motor vehicle safety, exists in certain 2021-2022 Coachmen Beyond, Galleria and Nova Class B Recreational Vehicles. This is to inform you that your vehicle may contain a defect that could affect the safety of a person. WHAT IS THE DEFECT/NONCOMPLIANCE? Per Dometic Recall 22E021; “The burner control valve, mated directly to the control knob via the valve stem, on the cooktop may leak gas.” EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL. Per Dometic Recall 22E021, “There is an increased risk of fire and injury. The detailed description of the potential safety-related defect is associated with the burner control valve where the valve stem is located directly behind the cooking knob of the cooktops. There is a potential for the gas leak behind the control knob to ignite and create a small pilot flame and present a possibility of a burn to the user. WHAT SHOULD YOU DO? Please see the attached letter from Dometic Corporation. HOW LONG WILL THE REMEDY PROCESS TAKE? The estimated time of repair is 1.0 hours. However, the dealership may need to keep your vehicle or schedule an appointment with you for a later date to fit into their regular service schedule. WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION? If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall. Please send the service invoice to the following address: Dometic Corporation 5155 Verdant Dr. Elkhart, IN 46516 WHAT IF YOU NO LONGER OWN THIS VEHICLE? If you no longer own this vehicle and have the address for the current owner, please forward this letter to the new owner within 10 working days after the day in which the notice is received. You have received this letter because government regulations require that a notification is sent to the last known owner of record. Our records indicate that you are the current owner. PLEASE NOTE: FEDERAL LAW REQUIRES THAT ANY VEHICLE LESSOR RECEIVING THIS RECALL NOTICE MUST FORWARD A COPY OF THIS NOTICE TO THE LESSEE WITHIN TEN DAYS. MAY FOREST RIVER ASSIST YOU FURTHER? If you have difficulties getting your vehicle repaired, please contact your Forest River Representative listed below: DEPARTMENT OF COMPLIANCE VEHICLE SAFETY AND RECALL MANAGEMENT BUILDING 11 423 N MAIN ST MIDDLEBURY, INDIANA 46540-9218 NHTSA RECALL: 22V361 CANADA RECALL: 2022-264 FR ID: 51-1513 <> <> <
> <>, <> <> O Integrity O Safety O Quality O Customer Service IMPORTANT SAFETY RECALL Page 2 of 2 CONTACT PHONE DOMETIC CUSTOMER SERVICE (888) 943-4905 COACHMEN CUSTOMER SERVICE (574) 825-6319 If you are still having difficulty getting your vehicle repaired in a reasonable amount of time or without charge, you may write to the following address: For Canadian Owners Please Contact: Head of Recalls Motor Vehicle Safety Investigations Laboratory Transport Canada 80 Noël street, Gatineau, Quebec, J8Z 0A1 Telephone (800) 333-0510 Facsimile (819) 420-4292 Recall ID: 2022-264 For US Owners Please Contact: Administrator National Highway Traffic Safety Administration 1200 New Jersey Ave, S.E. Washington, D.C. 20590 Or you may call the toll free Vehicle Safety Hotline at 1-888-327-4236 or (TTY: 1-800-424-9153). Or visit www.safercar.gov and search; Recall ID: 22V361 Sincerely, Forest River Inc. Office of Corporate Compliance**************************************************************************************************************IMPORTANT SAFETY RECALL Page 1 of 2 June 2022 Pursuant to USC49CFR §577.13 – Notification to Dealerships and Distributors – Paragraph B “It is a violation of Federal Law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by the notification under a sale or lease until the defect or noncompliance is remedied. Substantial civil penalties apply to violations of this law.” –Forest River motorized and towable products are contained in this section- CANADA: Pursuant to the Canadian Motor Vehicle Safety Act, section 5 Companies who sell new non-complying vehicles may be in violation of the Motor Vehicle Safety Act. Substantial penalties apply to violations of this law. This notice is being sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This is to inform you that your vehicle may contain a defect that could affect the safety of a person. Forest River has decided that a safety defect exists in certain 2021-2022 Coachmen Beyond, Galleria and Nova Class B Recreational Vehicles. Forest River is recalling the defect model(s) to ensure the safety of our future retail consumers and your dealership. Forest River apologizes for any inconvenience this action may cause your dealership; however, safety continued satisfaction and our commitment to building great products are of the utmost importance to Forest River. The identified VIN referenced in the attached document(s). The designated Date range of production is 8/1/2020 through 5/12/2022. DEFECT/NONCOMPLIANCE: Per Dometic Recall 22E021; “The burner control valve, mated directly to the control knob via the valve stem, on the cooktop may leak gas.” EVALUATION OF RISK: Per Dometic Recall 22E021, “There is an increased risk of fire and injury. The detailed description of the potential safety-related defect is associated with the burner control valve where the valve stem is located directly behind the cooking knob of the cooktops. There is a potential for the gas leak behind the control knob to ignite and create a small pilot flame and present a possibility of a burn to the user. SERVICE PROCEDURE: Dealership Service Department procedures for addressing Dometic Recall 22E021 can be found on Dealer Connect. ACTIONS NEEDED: Dealers/Service Centers will need to fill out the Remedy Kit Request Form and send to Dometic at Recall.Cooktop.22E021@Dometic.com in order to receive the replacement cooktop. If you are unsure, whether the cooktop has a serial number that is in the recall or if you have any questions, please call Dometic at 888-943-4905 or 574- 389-3713 or email Recall.Cooktop.22E021@Dometic.com. The Remedy Kit Request form is located on Dealer Connect. ADDITIONALLY TO FILLING OUT THE REQUEST FORM Pictures are required before and after installation and should include the model and serial number of the cooktop. Pictures of the remedy are a condition of payment in which must be provided with a claim against the repair code(s). Prior Authorizations is required. Claims should be filed on Dealer Connect. Installation Instructions will be provided with the replacement cooktop. Upon completion of recall, email Recall.Cooktop.22E021@Dometic.com to receive the Recall Response Card. Please fill out the Recall Response Card and send it in an email to Recall.Cooktop.22E021@Dometic.com . DEPARTMENT OF COMPLIANCE VEHICLE SAFETY AND RECALL MANAGEMENT BUILDING 11 423 N MAIN ST MIDDLEBURY, INDIANA 46540-9218 NHTSA RECALL: 22V361 CANADA RECALL: 2022-264 FR ID: 51-1513 <> < > <>, <> <> O Integrity O Safety O Quality O Customer Service IMPORTANT SAFETY RECALL Page 2 of 2 DEALER REPAIR CODES: Dealer Connect UNITED STATES CANADA REPAIR CODE DESCRIPTION ALLOWABLE HOUR(S) 22V361 2022-264 RC-030-01-00-004191 REPLACE COOKTOP AND PERFORM LP SYSTEMS TEST 1.0 HRS. HELPFUL CONTACT INFORMATION: CONTACT PHONE Dometic Customer Service (888) 943-4905 Coachmen Customer Service (574) 825-6319 The Recall shall be considered the utmost priority to remedy the 2021-2022 Coachmen Beyond, Galleria and Nova Class B in question. The retail consumer shall not be charged any amount of monies for remedy to their 2021-2022 Coachmen Beyond, Galleria and Nova Class B listed under this Recall. If your dealership has already performed the remedy to 2021-2022 Coachmen Beyond, Galleria and Nova Class B, your dealership is entitled to the reimbursement as stated above by filing a claim using the indicated repair code(s). If the remedy needs to be performed on an out of warranty 2021-2022 Coachmen Beyond, Galleria and Nova Class B in which the VIN falls under as stated in the identified VIN listing, your dealership is entitled to the reimbursement as stated above by filing a claim using the indicated repair code(s). Notice: In no manner shall a Forest River Product Owner or Coachmen Product Owner be charged any fee(s) for scheduling, conduction or completion of the recall. Additionally, all dealership(s) that are Forest River and/or Coachmen dealership(s) are Federally Mandated to perform the recall once presented with this recall whether by the Owner or Dealership receipt of this letter, without denial of service to the Owner. Lastly, denial of a remedy for this recall is a Federal Violation punishable by law resulting substantial fines and/or civil penalties. Federal Regulation requires that any lessor receiving this Recall must forward a copy of this notice to the lessee within ten days. If your dealership no longer owns this vehicle, please inform the Warranty Manager of the product listed above of the change of ownership. Sincerely, Forest River, Inc. LLC Office of Corporate Compliance**************************************************************************************************************OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-361 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Forest River, Inc. Submission Date : MAY 20, 2022 NHTSA Recall No. : 22V-361 Manufacturer Recall No. : 51-1513 Manufacturer Information : Manufacturer Name : Forest River, Inc. Address : 55470 CR 1 P.O. Box 3030 Elkhart IN 46515-3030 Company phone : 1-800-348-7440 Population : Number of potentially involved : 61 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2021-2022 Coachmen Nova, Galleria and Beyond Class B Recreational Vehicles Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : NR Descriptive Information : The supplier Dometic Corp indicated that the scope date(s) are from August 2020, through June 2021. Forest River used that information to set our recall scope. 2021 BEYOND BYB22CAWD 6 2021 BEYOND BYB22CRWD 2 2021 BEYOND BYB22DAWD 7 2021 BEYOND BYB22DRWD 1 2021 BEYOND BYB22RBAWD 5 2021 BEYOND BYB22RBRWD 1 2021 GALLERIA GAB24AM4X4 2 2021 GALLERIA GAB24FLM 2 2021 GALLERIA GAB24FLM4X41 2021 GALLERIA GAB24QM 5 2021 GALLERIA GAB24QM4X4 1 2021 GALLERIA GAB24TM 1 2021 GALLERIA GAB24TM4X4 2 2021 NOVA NAB20C 6 2021 NOVA NAB20RB 16 2021 NOVA NAB20RBM 1 2022 NOVA NAB20RB 2 Grand Total 61 Production Dates : AUG 04, 2020 – JUL 30, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-361 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Defect : Description of the Defect : Per Dometic Recall 22E021; “The burner control valve, mated directly to the control knob via the valve stem, on the cooktop may leak gas.” FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Per Dometic Recall 22E021, “There is an increased risk of fire and injury. The detailed description of the potential safety-related defect is associated with the burner control valve where the valve stem is located directly behind the cooking knob of the cooktops. There is a potential for the gas leak behind the control knob to ignite and create a small pilot flame and present a possibility of a burn to the user. Description of the Cause : Per Dometic Recall 22E021, the burner control valve may have incurred abrasions, internally or externally, on the mating metal sealing surfaces of the burner control valve that may have led to leaks. Identification of Any Warning that can Occur : Per Dometic Recall 22E021, while being used the smell of gas may precede any ignition and presence of flame. Involved Components : Component Name 1 : Dometic Cooktop, Two Burner LPG Component Description : Dometic Cooktop, Two Burner LPG Component Part Number : CE99-ZF Supplier Identification : Component Manufacturer Name : Dometic Corporation Address : 5155 Verdant Dr. Elkhart Indiana 46516 Country : United States Chronology : On May 11, 2022, Forest Rivers Office of Corporate Compliance (OCC) received an email from NHTSA stating that on May 3, 2022 Dometic Corporation notified NHTSA that a safety defect exists in certain 2-burner Cooktops, model numbers CE99-ZF and PI8022. Specifically, the burner control valves may become damaged, causing a gas leak. The purpose of this message is to make your company aware of this recall decision and to Part 573 Safety Recall Report 22V-361 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 request your company file its corresponding recall notification with NHTSA and conduct, in coordination with your supplier if possible, a recall campaign of your vehicles. OCC advised NHTSA we had not received notification from Dometic and would reach out to Dometic. On May 12, 2022, Forest River reached out to Dometic to obtain information related to this recall. Forest River received an advance copy of the notification after requesting it from Dometic. On May 13, 2022, Forest River received purchasing records from Dometic and began researching to determine if any vehicles were involved. On May 18, 2022, Forest Rivers Office of Corporate Compliance (OCC) was able to identify vehicles involved by using the purchasing records supplied by Dometic and Forest Rivers Manufacturing records. On May 20, 2022, Forest Rivers Corporate Recall Committee voted to Recall Description of Remedy : Description of Remedy Program : Forest River will provide all parts and labor free of charge to Consumers and Dealers. An authorized Forest River dealer will need to perform the remedy and replace the cooktop. The Model and Serial Number are required to be logged on the claim, and will be needed when contacting Dometic to order the replacement cooktop. Upon receiving the cooktop, the remedy instructions will be provided as well as a recall response card that must be filled out and sent back to Dometic as stated in their instructions. What is the Dometic Customer Service Phone Number? (888) 943-4905 What is the Forest River Customer Service Phone Number? (574) 825-6319 If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall. Please send the service invoice to the following address: Coachmen Class B Attn: WARRANTY MANAGER 423 N Main St Middlebury IN, 46540 How Remedy Component Differs from Recalled Component : Per Dometic Recall 22E021, The replacement/exchange unit will have a completely different serial number outside of the recall population that will not have the defective burner control valve. The units will be visually the same to the end user. Dometic Corporation – (888) 943-4905 5155 Verdant Dr. Elkhart, IN 46516 Part 573 Safety Recall Report 22V-361 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Dometic Cooktop, Two Burner LPG P/N: CE99-ZF Identify How/When Recall Condition was Corrected in Production : Per Dometic Recall 22E021, Burner control valves from the supplier are no longer in use at the manufacturing site. The supplier only provided a limited production run because of production volume challenges. The factory corrective action was put in place on or about the time of the potential defect notification to NHTSA Recall Schedule : Description of Recall Schedule : Forest River has the utmost urgency in our recalls. Forest River will send suspected VIN numbers to our third party vendor that is licensed to pull data on the current owner of the vehicles (as needed) once a formal NHTSA I.D. is provided. Forest River intends on pushing the mailing out as soon as NHTSA provides any correction(s) and an Acknowledgement Letter. Planned Dealer Notification Date : JUN 29, 2022 – JUN 29, 2022 Planned Owner Notification Date : JUN 29, 2022 – JUN 29, 2022 * NR – Not Reported**************************************************************************************************************OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-361 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Forest River, Inc. Submission Date : MAY 27, 2022 NHTSA Recall No. : 22V-361 Manufacturer Recall No. : 51-1513 Manufacturer Information : Manufacturer Name : Forest River, Inc. Address : 55470 CR 1 P.O. Box 3030 Elkhart IN 46515-3030 Company phone : 1-800-348-7440 Population : Number of potentially involved : 162 Estimated percentage with defect : 100 % Vehicle Information : Part 573 Safety Recall Report 22V-361 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 1 : 2021-2022 Coachmen Nova, Galleria and Beyond Class B Recreational Vehicles Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : NR Descriptive Information : The supplier Dometic Corp indicated that the scope date(s) are from August 2020, through June 2021. Forest River used that information to set our recall scope. A-1 On May 19, 2022, Dometic Corp indicated that the scope dates have increased. The scope date is now August 2020 through May 12, 2022 2021 BEYOND BYB22CAWD 6 2021 BEYOND BYB22CRWD 2 2021 BEYOND BYB22DAWD 6 2021 BEYOND BYB22DRWD 1 2021 BEYOND BYB22RBAWD 5 2021 BEYOND BYB22RBRWD 1 2021 GALLERIA GAB24AM4X4 2 2021 GALLERIA GAB24FLM 2 2021 GALLERIA GAB24FLM4X41 2021 GALLERIA GAB24QM 5 2021 GALLERIA GAB24QM4X4 1 2021 GALLERIA GAB24TM 1 2021 GALLERIA GAB24TM4X4 2 2021 NOVA NAB20C 6 2021 NOVA NAB20RB 16 2021 NOVA NAB20RBM 1 2022 BEYOND BYB22CAWD 9 2022 BEYOND BYB22CRWD 3 2022 BEYOND BYB22DAWD 11 2022 BEYOND BYB22DRWD 1 2022 BEYOND BYB22RBAWD 3 2022 GALLERIA GAB24AM4X4 1 2022 GALLERIA GAB24FLM 2 2022 GALLERIA GAB24FLM4X42 2022 GALLERIA GAB24QM 2 2022 GALLERIA GAB24QM4X4 5 2022 GALLERIA GAB24TM 1 2022 GALLERIA GAB24TM4X4 1 2022 NOVA NAB20C 46 2022 NOVA NAB20RB 17 Grand Total 162 Production Dates : AUG 21, 2020 – MAY 12, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-361 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Defect : Description of the Defect : Per Dometic Recall 22E021; “The burner control valve, mated directly to the control knob via the valve stem, on the cooktop may leak gas.” FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Per Dometic Recall 22E021, “There is an increased risk of fire and injury. The detailed description of the potential safety-related defect is associated with the burner control valve where the valve stem is located directly behind the cooking knob of the cooktops. There is a potential for the gas leak behind the control knob to ignite and create a small pilot flame and present a possibility of a burn to the user. Description of the Cause : Per Dometic Recall 22E021, the burner control valve may have incurred abrasions, internally or externally, on the mating metal sealing surfaces of the burner control valve that may have led to leaks. Identification of Any Warning that can Occur : Per Dometic Recall 22E021, while being used the smell of gas may precede any ignition and presence of flame. Involved Components : Component Name 1 : Dometic Cooktop, Two Burner LPG Component Description : Dometic Cooktop, Two Burner LPG Component Part Number : CE99-ZF Supplier Identification : Component Manufacturer Name : Dometic Corporation Address : 5155 Verdant Dr. Elkhart Indiana 46516 Country : United States Chronology : On May 11, 2022, Forest Rivers Office of Corporate Compliance (OCC) received an email from NHTSA stating that on May 3, 2022 Dometic Corporation notified NHTSA that a safety defect exists in certain 2-burner Cooktops, model numbers CE99-ZF and PI8022. Specifically, the burner control valves may become damaged, causing a gas leak. The purpose of this message is to make your company aware of this recall decision and to Part 573 Safety Recall Report 22V-361 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 request your company file its corresponding recall notification with NHTSA and conduct, in coordination with your supplier if possible, a recall campaign of your vehicles. OCC advised NHTSA we had not received notification from Dometic and would reach out to Dometic. On May 12, 2022, Forest River reached out to Dometic to obtain information related to this recall. Forest River received an advance copy of the notification after requesting it from Dometic. On May 13, 2022, Forest River received purchasing records from Dometic and began researching to determine if any vehicles were involved. On May 18, 2022, Forest Rivers Office of Corporate Compliance (OCC) was able to identify vehicles involved by using the purchasing records supplied by Dometic and Forest Rivers Manufacturing records. On May 20, 2022, Forest Rivers Corporate Recall Committee voted to Recall A-1 On May 19, 2022, Dometic provided Forest River with an updated sales order listing. According to Dometic, Forest River’s scope is August 1, 2020, through May 12, 2022. Forest River began to research the additional population. On May 27, 2022, Forest Rivers Office of Corporate Compliance amended the recalls’ population and beginning and ending dates of production. Description of Remedy : Description of Remedy Program : Forest River will provide all parts and labor free of charge to Consumers and Dealers. An authorized Forest River dealer will need to perform the remedy and replace the cooktop. The Model and Serial Number are required to be logged on the claim, and will be needed when contacting Dometic to order the replacement cooktop. Upon receiving the cooktop, the remedy instructions will be provided as well as a recall response card that must be filled out and sent back to Dometic as stated in their instructions. What is the Dometic Customer Service Phone Number? (888) 943-4905 What is the Forest River Customer Service Phone Number? (574) 825-6319 If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall. Please send the service invoice to the following address: Coachmen Class B Attn: WARRANTY MANAGER 423 N Main St Middlebury IN, 46540 How Remedy Component Differs Per Dometic Recall 22E021, The replacement/exchange unit will have a completely different serial number outside of the recall population that Part 573 Safety Recall Report 22V-361 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 from Recalled Component : will not have the defective burner control valve. The units will be visually the same to the end user. Dometic Corporation – (888) 943-4905 5155 Verdant Dr. Elkhart, IN 46516 Dometic Cooktop, Two Burner LPG P/N: CE99-ZF Identify How/When Recall Condition was Corrected in Production : Per Dometic Recall 22E021, Burner control valves from the supplier are no longer in use at the manufacturing site. The supplier only provided a limited production run because of production volume challenges. The factory corrective action was put in place on or about the time of the potential defect notification to NHTSA Recall Schedule : Description of Recall Schedule : Forest River has the utmost urgency in our recalls. Forest River will send suspected VIN numbers to our third party vendor that is licensed to pull data on the current owner of the vehicles (as needed) once a formal NHTSA I.D. is provided. Forest River intends on pushing the mailing out as soon as NHTSA provides any correction(s) and an Acknowledgement Letter. Planned Dealer Notification Date : JUN 29, 2022 – JUN 29, 2022 Planned Owner Notification Date : JUN 29, 2022 – JUN 29, 2022 * NR – Not ReportedSEOCONTENT-END
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