Hub May Separate from Axle Wheel End – 2022 Airstream Caravel, Flying Cloud, Globetrotter, International & Pottery Barn Travel Trailers

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IMPORTANT SAFETY RECALL This notice applies to your vehicle: «VIN» «Owner_name» «Street» «City», «State» «Zip» Dear «Owner_name»: This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Airstream has decided that a defect that relates to motor vehicle safety exists in Model Year 2022 Caravel, Flying Cloud, Globetrotter, International & Pottery Barn travel trailers. As a result, Airstream is conducting a safety recall. Airstream, Inc. (Airstream) is issuing a stop towing recall on model year 2022 Caravel, Flying Cloud, Globetrotter, International & Pottery Barn travel trailers. The hub assembly was manufactured with a faulty 42mm cartridge bearing washer which may crack under load within the hub assembly. The preload on the bearing is lost resulting in a premature bearing life and excessive end play in the hub assembly. This may lead to a hub separation resulting in a loss of vehicle control which could result in personal injury and/or property damage. Airstream is working with Dexter Axle to complete the necessary repairs. In lieu of towing your unit to a service center, Dexter Axle will be scheduling a mobile service team that is local to you to complete the repair. Dexter will also be providing the mobile technicians with the corrected washers. Airstream dealers have been instructed on how to replace the original washers with the corrected washers in the event your unit is already at a service center. The recall will need to be completed prior to being returned to you. This will be done at no cost to the customer. This repair will take approximately .50 hours per axle. You should contact Dexter Axle’s Warranty Department at 574-413-9066 immediately to have them schedule a mobile maintenance service local to you to complete the necessary repairs. If you have any questions concerning this recall or if you need any assistance, please contact the Airstream Customer Service Department by mail at Airstream, P.O. Box 629, Jackson Center, OH 45334-0629, or by phone at 877-596-6111 ext. 7491. If you have had the appropriate repairs completed prior to receipt of this recall notice, and if you incurred any direct cost in connection with obtaining such repair, you may be eligible to receive reimbursement from Airstream by contacting the Airstream Customer Service Department. If after contacting Dexter Axle’s Warranty Department or Airstream Customer Service and you are still not satisfied we have done our best to remedy this situation, you may also submit a written complaint to: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, DC 20590. You may call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153; or go to http://www.safercar.gov.) Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. We apologize for any inconvenience this action may cause you; however, your safety and continued satisfaction are of the utmost importance to us. Thank you for your attention and cooperation in this matter. Sincerely, Airstream Rick March General Manager of Airstream Customer Support Group cc: National Highway Traffic Safety Administration (NHTSA) What we need you to do RECREATIONAL VEHICLE SAFETY RECALL NOTICE Safety Recall: NHTSA 22V-452/Transport Canada 2022-373 Safety Advisory: August 22, 2022 What we will do Reason for this recall

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IMPORTANT SAFETY RECALL Airstream Travel Trailer NHTSA 22V-452Transport Canada Recall Number: 2022-373 Subject: Dexter Axle Washer Replacement Date: 8/22/2022 To: Airstream Dealer Operation Codes: TTSBR8901100 PROBLEM: Airstream has become aware of a safety issue concerning the Dexter axles that use the NEV-R-LUBE bearings. There is a potential for the 42mm washer, that is installed in the cartridge bearing, to fail. In the event of a washer failure, this may lead to a hub separation, resulting in the loss of vehicle control, increasing the risk of personal injury and/or property damage. RANGE OF VEHICLES INVOLVED: Certain 2022 Airstream Caravel, Flying Cloud, Globetrotter, International & Pottery Barn Travel Trailers built between: May 1, 2022 – June 21, 2022 Serial Number Range: 035385 – 035393 & 559990 – 566164 Note: Because our VINs do not run in a contiguous series, there will be units in the VIN range which will not be affected by this Safety Recall. Operation Code & Flat Rates: The time allowed for this repair is as follows: TTSBR8901100 – Replace 42mm Washers = .50 hrs. Per Axle WARRANTY REIMBURSEMENT: A notice of this recall has been sent to affected retail owners. A copy of the Owner’s letter is included for your review. This is a stop towing recall. If a customer calls you requesting an appointment, you should have them call Dexter Axle’s Warranty Department at (Ph. 574-413-9066). If you currently have any of the affected customer units at your facility, the recall needs to be completed prior to returning the unit to the customer. If you have completed the recall on units in your inventory, or on visiting customer units, please follow the warranty reimbursement procedure. The time allowed for repair is .50 hrs. per axle. SERVICE ACTION: Replace the original, 42mm cartridge bearing washer, with the correct washer that has been correctly heat treated, quenched, and tempered. This will be done at no cost to the customer. Please contact the Airstream Warranty Department at 877-596-6111 Ext. 7491 to order the necessary parts to complete the recall remedy. These will be sent at no charge. Notice: Per CFR § 577.13(b) – Notification to dealers and distributors. It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by the notification under a sale or lease until the defect or noncompliance is remedied. encl. – Owners Letter, Repair Procedure Rick March General Manager of Airstream Customer Service Group Re: NHTSA Recall No. 22V-452 Transport Canada 2022-373 MATERIALS: Torque Wrench with Readable Output or Clicker Style; 13/16” Deep well Socket; 1-7/16” 6 point Socket; Socket Extension; Snap Ring Pliers; Impact Gun and / or Breaker Bar; Rubber Mallet; Hammer; Flat-head Screwdriver; Equipment for securing the trailer such as 2 Bottle Jacks & Jack Stands; Wood Divider for placing between Jacks and Trailer; & Optional Floor Jack (See Trailer Mfg. Instructions). Safety Equipment Including, but not limited to, Safety Glasses, Gloves and Steel-Toed Shoes. Replacing Nev-R-Lube Spindle Washer 1. Raise and support the trailer (or loose axle). Secure trailer according to Trailer Manufacturer’s Instructions. IMPORTANT! Securing the Trailer is the most Safety Critical Part of this Operation. Failure to follow Trailer Manufacturer Instructions Could Lead to Severe Injury or Death. 2. Remove the wheel nuts with an impact gun or breaker bar and socket and remove the tire & wheel. 3. Remove the Grease Cap using a cap remover, socket, or a hammer and flat head screwdriver. Grease Cap Flat-head Screwdriver 4. Removing the Spindle Washer: (i) remove the snap ring with snap ring pliers. (ii) remove the torque instruction washer by hand. (iii) remove the spindle nut with a socket wrench and 1-7/16” socket. (i) (ii) (iii) (iv) remove the spindle washer by hand. (iv) 5. Inspect the Spindle Washer for fragmentation, crumbling, or breakage. If 100% of the Spindle Washer can be removed from the hub, proceed to step 6 in this procedure. NOTE: For best results inspecting a fragmented Spindle Washer for missing pieces, gently squeeze the fragmented pieces together and observe that all pieces of the washer are present. If 100% of the Spindle Washer cannot be verified and removed from the hub cavity, the hub will need to be replaced. Please refer to hub replacement work instructions for Nev-R-Lube hubs. CALL 574-413-9066 TO ORDER NEW NEV-R-LUBE HUBS FROM DEXTER WARRANTY. ALL PIECES PRESENT. PROCEED WITH SPINDLE WASHER REPLACEMENT. SPINDLE WASHER IS MISSING PIECES WHICH COULD NOT BE LOCATED. THE HUB MUST BE REPLACED. 6. Install the NEW spindle washer. Any Print or Vendor Markings on the Spindle Washer should be facing outboard towards the Technician / Installer. 7. Install the Spindle Nut. Make sure to Start and run the Spindle Nut by Hand to avoid cross threading the Spindle Nut onto the Spindle. Spindle Washer 8. Torque the spindle nut with a torque wrench while turning the hub on the spindle. This will seat and properly align the bearing cups. The spindle nut torque should be set between 145 and 155 ft-lbs for Nev-R-Lube axles. 9. When working with a Nev-R-Lube axle, • install the spindle washer by hand. • install the spindle nut by hand. • install the torque instruction washer by hand. • install the snap ring with snap ring pliers. 10. Pull and push the hub assembly towards and away from you to check for excessive wheel end play. Note: Slight wheel end play is acceptable. Any excessive end play may be corrected by re-torquing the spindle nut. See Nev-R-Lube Bearing End Play Inspection at the end of this Work Instruction for more details. Spindle Nut Torque Wrench 11. Rotate the hub slowly forwards and backwards. The hub assembly should turn freely and smoothly or may have slight brake drag. Slight drag from the brake is acceptable. Note: Readjusting the brake may correct any excessive dragging. 12. Remount the tire & wheel by tightening the wheel nuts with a torque wrench and socket. 13. Remove the jacks, lower the trailer to the ground, and torque the wheel fasteners per the Trailer Manufacturer Instructions. The aluminum wheel torque should be set to 110 ft-lbs. NOTE: NEV-R-LUBE BEARING END PLAY INSPECTION: The following lists the maximum axial end play for each of the sizes of Nev-R-Lube bearing and the amount of tilt that can be expected. Since there are many wheel and tire combinations in use on trailers, the tilt is expressed in inches per inch. The movement as measured at the tire tread can be found by the following method: Example: if the tilt value is shown as .003” per inch and the tire measures 30” in diameter, simply multiply .003” X 15” (1/2 tire diameter) = .045” which is the total expected movement at the tires’ outer diameter. Bearing Size End Play Resultant Tilt Value 42 MM .006” axial .005” / Per Inch It is important to note that most mounted tires will deflect easily when enough hand pressure is applied while shaking the tire. Excessive pressure will result in the perception that the bearings’ tilt is greater than it actually is. This same phenomenon will occur when checking any wheel end, even those equipped with conventional bearing sets.

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-452 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Airstream, Inc. Submission Date : JUN 30, 2022 NHTSA Recall No. : 22V-452 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Airstream, Inc. Address : 419 West Pike Street PO Box 629 Jackson Center OH 45334-0629 Company phone : 937-596-6111 Population : Number of potentially involved : 224 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2022-2022 Airstream Caravel, Flying Cloud, Globetrotter, International & Pottery Barn Vehicle Type : TRAILERS Body Style : UNKNOWN Power Train : NR Descriptive Information : 42mm cartridge bearing & hub assemblies built between April 1, 2022 and June 17, 2022 have a washer that could potentially crack under a load. Production Dates : MAY 01, 2022 – JUN 21, 2022 VIN Range 1 : Begin : 1SCS9YJ2XNJ035385 End : 1STTNYL21NJ566164 Not sequential Description of Defect : Description of the Defect : 42mm cartridge bearing washer may crack under load within the hub assembly. The potential leads to a hub separation condition of the axle wheel end. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : There is potential for the washer to crack under load. If the washer cracks, the preload on the bearing is lost resulting in a premature bearing life and excessive end play in the hub assembly. This may lead to a hub separation resulting in a loss of vehicle control which could result in personal injury. Description of the Cause : Due to improper heat treatment including quench and tempering at the component manufacturer, the 42mm cartridge bearing washer may become brittle leading to cracking under load when assembled. Part 573 Safety Recall Report 22V-452 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Identification of Any Warning that can Occur : Excessive end play of the hub/wheel end assembly. Involved Components : Component Name 1 : Washer Component Description : 42mm Cartridge Washer Component Part Number : 005-147-01 Supplier Identification : Component Manufacturer Name : Dexter Axle Address : 2900 Industrial Pkwy. Elkhart Indiana 46515 Country : United States Chronology : 6/24/2022-This information is still being gathered. We will update this information once it is received. (Updated 6/28/2022) – Airstream receives information from our transport company regarding a wheel on two separate trailers have locked-up. The trailers were returned to Airstream for inspection. 6/13/22 – Started investigation. 6/14/22 – Identified the 42mm cartridge bearing washers as the failure and have issued a stops ship for travel trailers using these axles. 6/16/22 – Notified Dexter Axle of situation. 6/16/22 – Dexter has responded stating they are working with their supplier, and have also arrived on site. 6/17/22 – The Safety Committee has convened and determined a safety recall is necessary. 6/22/22 – Dexter is on site replacing all of the defective cartridge bearing washers in production and in our storage lots. Description of Remedy : Description of Remedy Program : Dealers will be instructed how to replace the original, 42mm cartridge bearing washer, with the correct washer that has been correctly heat treated, quenched and tempered. Airstream will be contacting the retail owners and instructing them to contact Dexter Axle to schedule a mobile technician to come to their location to complete the repair in lieu of pulling the trailer to have the repairs completed. Part 573 Safety Recall Report 22V-452 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 How Remedy Component Differs from Recalled Component : 42mm cartridge bearing washers have been marked with a “gold” paint dot to indicate that the material hardness meets the product specifications. Identify How/When Recall Condition was Corrected in Production : 6/24/2022-This information is still being gathered. We will update this information once it is received. (Updated 6/28/2022) – 6/22/2022- With Dexter Axle’s assistance, all of the units in production and in the storage lots with the defective 42mm cartridge bearing washers have been replaced with the correct washers that have been correctly heat treated, quenched and tempered. Recall Schedule : Description of Recall Schedule : Airstream will send dealer and owner notification letters once approved by NHTSA. Planned Dealer Notification Date : AUG 23, 2022 – AUG 23, 2022 Planned Owner Notification Date : AUG 23, 2022 – AUG 23, 2022 * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-452 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Airstream, Inc. Submission Date : JUN 28, 2022 NHTSA Recall No. : 22V-452 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Airstream, Inc. Address : 419 West Pike Street PO Box 629 Jackson Center OH 45334-0629 Company phone : 937-596-6111 Population : Number of potentially involved : 223 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2022-2022 Airstream Caravel, Flying Cloud, Globetrotter, International & Pottery Barn Vehicle Type : TRAILERS Body Style : UNKNOWN Power Train : NR Descriptive Information : 42mm cartridge bearing & hub assemblies built between April 1, 2022 and June 17, 2022 have a washer that could potentially crack under a load. Production Dates : MAY 01, 2022 – JUN 21, 2022 VIN Range 1 : Begin : 1SCS9YJ2XNJ035385 End : 1STTNYL21NJ566164 Not sequential Description of Defect : Description of the Defect : 42mm cartridge bearing washer may crack under load within the hub assembly. The potential leads to a hub separation condition of the axle wheel end. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : There is potential for the washer to crack under load. If the washer cracks, the preload on the bearing is lost resulting in a premature bearing life and excessive end play in the hub assembly. This may lead to a hub separation resulting in a loss of vehicle control which could result in personal injury. Description of the Cause : Due to improper heat treatment including quench and tempering at the component manufacturer, the 42mm cartridge bearing washer may become brittle leading to cracking under load when assembled. Part 573 Safety Recall Report 22V-452 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Identification of Any Warning that can Occur : Excessive end play of the hub/wheel end assembly. Involved Components : Component Name 1 : Washer Component Description : 42mm Cartridge Washer Component Part Number : 005-147-01 Supplier Identification : Component Manufacturer Name : Dexter Axle Address : 2900 Industrial Pkwy. Elkhart Indiana 46515 Country : United States Chronology : 6/24/2022-This information is still being gathered. We will update this information once it is received. (Updated 6/28/2022) – Airstream receives information from our transport company regarding a wheel on two separate trailers have locked-up. The trailers were returned to Airstream for inspection. 6/13/22 – Started investigation. 6/14/22 – Identified the 42mm cartridge bearing washers as the failure and have issued a stops ship for travel trailers using these axles. 6/16/22 – Notified Dexter Axle of situation. 6/16/22 – Dexter has responded stating they are working with their supplier, and have also arrived on site. 6/17/22 – The Safety Committee has convened and determined a safety recall is necessary. 6/22/22 – Dexter is on site replacing all of the defective cartridge bearing washers in production and in our storage lots. Description of Remedy : Description of Remedy Program : Dealers will be instructed how to replace the original, 42mm cartridge bearing washer, with the correct washer that has been correctly heat treated, quenched and tempered. Airstream will be contacting the retail owners and instructing them to contact Dexter Axle to schedule a mobile technician to come to their location to complete the repair in lieu of pulling the trailer to have the repairs completed. Part 573 Safety Recall Report 22V-452 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 How Remedy Component Differs from Recalled Component : 42mm cartridge bearing washers have been marked with a “gold” paint dot to indicate that the material hardness meets the product specifications. Identify How/When Recall Condition was Corrected in Production : 6/24/2022-This information is still being gathered. We will update this information once it is received. (Updated 6/28/2022) – 6/22/2022- With Dexter Axle’s assistance, all of the units in production and in the storage lots with the defective 42mm cartridge bearing washers have been replaced with the correct washers that have been correctly heat treated, quenched and tempered. Recall Schedule : Description of Recall Schedule : Airstream will send dealer and owner notification letters once approved by NHTSA. Planned Dealer Notification Date : AUG 23, 2022 – AUG 23, 2022 Planned Owner Notification Date : AUG 23, 2022 – AUG 23, 2022 * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-452 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Airstream, Inc. Submission Date : JUN 24, 2022 NHTSA Recall No. : 22V-452 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Airstream, Inc. Address : 419 West Pike Street PO Box 629 Jackson Center OH 45334-0629 Company phone : 937-596-6111 Population : Number of potentially involved : 223 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2022-2022 Airstream Caravel, Flying Cloud, Globetrotter, International & Pottery Barn Vehicle Type : TRAILERS Body Style : UNKNOWN Power Train : NR Descriptive Information : 42mm cartridge bearing & hub assemblies built between April 1, 2022 and June 17, 2022 have a washer that could potentially crack under a load. Production Dates : MAY 01, 2022 – JUN 21, 2022 VIN Range 1 : Begin : 1SCS9YJ2XNJ035385 End : 1STTNYL21NJ566164 Not sequential Description of Defect : Description of the Defect : 42mm cartridge bearing washer may crack under load within the hub assembly. The potential leads to a hub separation condition of the axle wheel end. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : There is potential for the washer to crack under load. If the washer cracks, the preload on the bearing is lost resulting in a premature bearing life and excessive end play in the hub assembly. This may lead to a hub separation resulting in a loss of vehicle control which could result in personal injury. Description of the Cause : Due to improper heat treatment including quench and tempering at the component manufacturer, the 42mm cartridge bearing washer may become brittle leading to cracking under load when assembled. Part 573 Safety Recall Report 22V-452 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Identification of Any Warning that can Occur : Excessive end play of the hub/wheel end assembly. Involved Components : Component Name 1 : Washer Component Description : 42mm Cartridge Washer Component Part Number : 005-147-01 Supplier Identification : Component Manufacturer Name : Dexter Axle Address : 2900 Industrial Pkwy. Elkhart Indiana 46515 Country : United States Chronology : 6/24/2022-This information is still being gathered. We will update this information once it is received. Description of Remedy : Description of Remedy Program : Dealers will be instructed how to replace the original, 42mm cartridge bearing washer, with the correct washer that has been correctly heat treated, quenched and tempered. Airstream will be contacting the retail owners and instructing them to contact Dexter Axle to schedule a mobile technician to come to their location to complete the repair in lieu of pulling the trailer to have the repairs completed. How Remedy Component Differs from Recalled Component : 42mm cartridge bearing washers have been marked with a “gold” paint dot to indicate that the material hardness meets the product specifications. Identify How/When Recall Condition was Corrected in Production : 6/24/2022-This information is still being gathered. We will update this information once it is received. Part 573 Safety Recall Report 22V-452 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Recall Schedule : Description of Recall Schedule : Airstream will send dealer and owner notification letters once approved by NHTSA. Planned Dealer Notification Date : AUG 23, 2022 – AUG 23, 2022 Planned Owner Notification Date : AUG 23, 2022 – AUG 23, 2022 * NR – Not Reported

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