Incorrect Trailer Hitch Mounting Bolts Installed – 2022 Vermeer BC1800XL Trailers

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SVC2022-135 11 August 2022 Page 1 of 6 Vermeer Corporation Environmental Pella, Iowa 50219 USA FIELD CAMPAIGN SERVICE BULLETIN #: SVC2022-136 DATE: 11 August 2022 CAMPAIGN TYPE: Mandatory-Product Safety DEALER INSTALLATION ONLY CAMPAIGN CATEGORY: Kit and Bulletin MACHINE/ ATTACHMENT MODEL(S): SERIAL NUMBERS: Included Excluded Kit version BC1800XL 50150, 50151, 50155, 50156, 50160, 50161, 50165, 50167, 50168, 50170 50156, 50160, 50167, 50168, 50170 IK01 BC1800XL 50152, 50154, 50157 – 50159, 50162, 50164, 50166, 50169, 50171 – 50173 50162, 50164, 50166, 50169, 50171 – 50173 IK02 BC1800XL 50153, 50163, 50174 50153, 50163, 50174 IK03 Subject: Tongue Replacement Kit (IK004266) Background: Vermeer has decided that a defect that relates to motor vehicle safety exists in certain model year 2022 Vermeer BC1800XL brush chippers. PINTLE HITCH MOUNTING BOLTS FAILURE MAY OCCUR During manufacturing, improper length mounting bolts were installed causing damage to the tapped threads. Inadequate thread engagement of the mounting bolts may result in bolt failure leading to pintle hitch separation from the tongue/towbar. See photos below. PRODUCT SAFETY RECALL SVC2022-135 11 August 2022 Page 2 of 6 If improper length bolts are installed (see photo to the right), contact your local Vermeer dealer to make arrangements for the dealer to replace the tongue and pintle hitch bolts. DO NOT:  tow the brush chipper on public roadways, or  operate the brush chipper, as operation applies forces to the pintle hitch which may cause the improper length bolts to break resulting in injury and/or brush chipper damage. IMPROPER LENGTH BOLT (Bolt engaged in approximately 1/3 of tapped hole) DEATH OR SERIOUS INJURY POSSIBLE When towing the brush chipper on public roadways, death or serious injury may result due to the loss of control of the brush chipper and towing vehicle. A pintle hitch separation from the tongue/towbar may increase the risk of a crash. Property or equipment damage may also occur. Solution: IMMEDIATE MACHINE MODIFICATIONS REQUIRED IK004266 has been created to provide the necessary parts and instructions to replace the tongue and pintle bolts of proper length. The kit must be installed as soon as possible. Please be reminded that it is a violation of federal law for you to sell or lease the machines covered by this notification until this recall has been performed on these machines. Substantial civil penalties apply to violations of this law. DEALER PARTICIPATION REVIEW REPORT, ORDER KITS, CONTACT CUSTOMERS 1. Reports will be emailed during the week of August 11, 2022, to dealerships shown in our records which have units in their territory affected by this recall. Please review the report for accuracy, including owner and/or address changes. If the information contained in the report is not correct, please notify the product safety department on or before August 24, 2022, at: Telephone: 641-621-7060 Fax: 641-621-8562 Email: productsafety@vermeer.com 2. Dealership orders kits by entering the order into EzParts. Each dealership should determine the quantity of kits to order initially depending upon the number of units that may be available for immediate upgrade. Do not order more kits than needed for immediate installation. SVC2022-135 11 August 2022 Page 3 of 6 3. Contact your affected customer(s) to schedule a mutually acceptable time to upgrade their machine(s). Note: Letters will be sent to the customer(s) on or about August 25, 2022. Also refer to Owner Notification section below. If you have any questions concerning the installation of IK004266, please contact the environmental service department. REIMBURSEMENT Kit installation. Upon completion of each kit installation, a campaign warranty claim must be submitted to the warranty department for reimbursement of the cost of parts and labor to install the kit. Labor hours to install: 1.5 hours. Travel will be paid up to $200 ($1 per mile with a $200 max round trip) with copy of work order attached for retailed machines not in dealer inventory. If dealer repairs more than one machine at same location on one trip, travel will only be paid on one of the model/VINs. Note: Future notices to dealers and owners are dependent upon the receipt of warranty claims. OWNER NOTIFICATION Sample letter: Included at the end of this bulletin is a sample letter which will be sent by Vermeer Corporation directly to the owners on or about August 25, 2022, via USPS certified/registered mail. Owner registrations indicate no translations are required for this campaign. The owner letter will only be available in English. This owner notification/letter instructs the owner to contact their local dealership to arrange for a time to have the kit installed. After receiving IK004266 from the Parts Distribution Center, you must contact your affected customer(s) immediately and schedule a mutually acceptable time to upgrade their machine(s). We regret any inconvenience these corrective measures may cause you. This required work is for the safety of the tow vehicle occupants and other drivers and passengers on the public roadway. PRODUCT SAFETY DEPARTMENT Attachment: IK004266 Kit instructions Completion schedule: Product Safety Alert: Install immediately 90 days from MM/DD/YYYY 180 days from MM/DD/YYYY 1 year from MM/DD/YYYY Only units within standard limited warranty period N/A Reimbursement: Product Safety Alert Product Compliance All units listed above with less than __ hours or warranty start date in the last __ months Parts Labor paid (Labor code: SB22) Only units within standard limited warranty period No reimbursement Internal reference: TREAD Act Code — Not applicable 12 Exterior lighting 02 Suspension 16 Structure SVC2022-135 11 August 2022 Page 4 of 6 (Choose one or more applicable codes) 03 Service brake system, hydraulic 17 Latch 04 Service brake system, air 19 Tires 05 Parking brake 20 Wheels 11 Electrical 21 Trailer hitch Dealer Distribution: ☒Domestic ☐International ☐Both Vermeer and the Vermeer logo are trademarks of Vermeer Manufacturing Company in the U.S and/or other countries. Vermeer Corporation. All Rights Reserved. Page 5 of 6 NHTSA SAFETY RECALL NUMBER 22V-499 August 25, 2022 Dear «MODEL» owner: This notice is sent to you in accordance with the requirements of the U.S. National Traffic and Motor Vehicle Safety Act. Vermeer has decided that a defect that relates to motor vehicle safety exists in certain model year 2022 Vermeer BC1800XL brush chippers. According to our records, you currently own a Vermeer BC1800XL brush chipper. The model and serial number are shown at the center of this letter. PINTLE HITCH MOUNTING BOLTS FAILURE MAY OCCUR During manufacturing, improper length mounting bolts were installed causing damage to the tapped threads. Inadequate thread engagement of the mounting bolts may result in bolt failure leading to pintle hitch separation from the tongue/towbar. See photos below. If improper length bolts are installed (see photo to the right), contact your local Vermeer dealer to make arrangements for the dealer to replace the tongue and pintle hitch bolts. DO NOT:  tow the brush chipper on public roadways, or  operate the brush chipper as operation applies forces to the pintle hitch which may cause the improper length bolts to break resulting in injury and/or brush chipper damage. IMPROPER LENGTH BOLT (Bolt engaged in approximately 1/3 of tapped hole) IMMEDIATE MACHINE MODIFICATIONS REQUIRED IK004266 has been created to provide the necessary parts and instructions to replace the tongue and pintle bolts of proper length. The kit must be installed as soon as possible. Please contact your authorized independent Vermeer dealer immediately to arrange a mutually acceptable time and location to install IK004266 at no cost to you for labor or materials. The installation of this kit is This notice applies to your vehicle, Serial No: «VIN» Model: «Model» IMPORTANT SAFETY RECALL First Notice Tongue Replacement Kit (IK004266) Product Safety Department Vermeer Corporation 1210 Vermeer Rd East Pella, Iowa 50219 USA productsafety@vermeer.com SVC2022-136 11 August 2022 Page 6 of 6 estimated at 1.5 hours of labor. If the Vermeer dealer travels to the unit to install the kit, costs may be incurred by the owner. You must have your machine upgraded for these safety features. If you no longer own this unit, please notify the product safety department at: Toll-free: 800-829-0051, option 1 Telephone: 641-621-7060 Email: productsafety@vermeer.com If possible, please provide the name and address of the new owner. We regret any inconvenience that these corrective measures may cause you. The required work is for the safety of the tow vehicle occupants and other drivers and passengers on the public roadway. Regards, PRODUCT SAFETY DEPARTMENT Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten (10) days. If the authorized dealer has failed or is unable to remedy the defect without charge and within a reasonable time, contact Vermeer product safety by email at productsafety@vermeer.com or by calling 800-829-0051 or 641-621-7060. You may also submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue SE, Washington, D.C. 20590; or call the Vehicle Safety Hotline at 888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov Contact your local Vermeer dealer: «Service_Dealer_Name» «Serv_Dealer_Add1» «Serv_Dealer_Add2» «Serv_Dealer_City» «Serv_Dealer_St» «Serv_Dealer_Zip» «SERV_DEALER_COUNTRY» Telephone: «Serv_Dealer_Phone»

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SVC2022-135 11 August 2022 Page 1 of 6 Vermeer Corporation Environmental Pella, Iowa 50219 USA FIELD CAMPAIGN SERVICE BULLETIN #: SVC2022-136 DATE: 11 August 2022 CAMPAIGN TYPE: Mandatory-Product Safety DEALER INSTALLATION ONLY CAMPAIGN CATEGORY: Kit and Bulletin MACHINE/ ATTACHMENT MODEL(S): SERIAL NUMBERS: Included Excluded Kit version BC1800XL 50150, 50151, 50155, 50156, 50160, 50161, 50165, 50167, 50168, 50170 50156, 50160, 50167, 50168, 50170 IK01 BC1800XL 50152, 50154, 50157 – 50159, 50162, 50164, 50166, 50169, 50171 – 50173 50162, 50164, 50166, 50169, 50171 – 50173 IK02 BC1800XL 50153, 50163, 50174 50153, 50163, 50174 IK03 Subject: Tongue Replacement Kit (IK004226) Background: Vermeer has decided that a defect that relates to motor vehicle safety exists in certain model year 2022 Vermeer BC1800XL brush chippers. PINTLE HITCH MOUNTING BOLTS FAILURE MAY OCCUR During manufacturing, improper length mounting bolts were installed causing damage to the tapped threads. Inadequate thread engagement of the mounting bolts may result in bolt failure leading to pintle hitch separation from the tongue/towbar. See photos below. PRODUCT SAFETY RECALL SVC2022-135 11 August 2022 Page 2 of 6 If improper length bolts are installed (see photo to the right), contact your local Vermeer dealer to make arrangements for the dealer to replace the tongue and pintle hitch bolts. DO NOT:  tow the brush chipper on public roadways, or  operate the brush chipper, as operation applies forces to the pintle hitch which may cause the improper length bolts to break resulting in injury and/or brush chipper damage. IMPROPER LENGTH BOLT (Bolt engaged in approximately 1/3 of tapped hole) DEATH OR SERIOUS INJURY POSSIBLE When towing the brush chipper on public roadways, death or serious injury may result due to the loss of control of the brush chipper and towing vehicle. A pintle hitch separation from the tongue/towbar may increase the risk of a crash. Property or equipment damage may also occur. Solution: IMMEDIATE MACHINE MODIFICATIONS REQUIRED IK004266 has been created to provide the necessary parts and instructions to replace the tongue and pintle bolts of proper length. The kit must be installed as soon as possible. Please be reminded that it is a violation of federal law for you to sell or lease the machines covered by this notification until this recall has been performed on these machines. Substantial civil penalties apply to violations of this law. DEALER PARTICIPATION REVIEW REPORT, ORDER KITS, CONTACT CUSTOMERS 1. Reports will be emailed during the week of August 11, 2022, to dealerships shown in our records which have units in their territory affected by this recall. Please review the report for accuracy, including owner and/or address changes. If the information contained in the report is not correct, please notify the product safety department on or before August 24, 2022, at: Telephone: 641-621-7060 Fax: 641-621-8562 Email: productsafety@vermeer.com 2. Dealership orders kits by entering the order into EzParts. Each dealership should determine the quantity of kits to order initially depending upon the number of units that may be available for immediate upgrade. Do not order more kits than needed for immediate installation. SVC2022-135 11 August 2022 Page 3 of 6 3. Contact your affected customer(s) to schedule a mutually acceptable time to upgrade their machine(s). Note: Letters will be sent to the customer(s) on or about August 25, 2022. Also refer to Owner Notification section below. If you have any questions concerning the installation of IK004266, please contact the environmental service department. REIMBURSEMENT Kit installation. Upon completion of each kit installation, a campaign warranty claim must be submitted to the warranty department for reimbursement of the cost of parts and labor to install the kit. Labor hours to install: 1.5 hours. Travel will be paid up to $200 ($1 per mile with a $200 max round trip) with copy of work order attached for retailed machines not in dealer inventory. If dealer repairs more than one machine at same location on one trip, travel will only be paid on one of the model/VINs. Note: Future notices to dealers and owners are dependent upon the receipt of warranty claims. OWNER NOTIFICATION Sample letter: Included at the end of this bulletin is a sample letter which will be sent by Vermeer Corporation directly to the owners on or about August 25, 2022, via USPS certified/registered mail. Owner registrations indicate no translations are required for this campaign. The owner letter will only be available in English. This owner notification/letter instructs the owner to contact their local dealership to arrange for a time to have the kit installed. After receiving IK004226 from the Parts Distribution Center, you must contact your affected customer(s) immediately and schedule a mutually acceptable time to upgrade their machine(s). We regret any inconvenience these corrective measures may cause you. This required work is for the safety of the tow vehicle occupants and other drivers and passengers on the public roadway. PRODUCT SAFETY DEPARTMENT Attachment: IK004226 Kit instructions Completion schedule: Product Safety Alert: Install immediately 90 days from MM/DD/YYYY 180 days from MM/DD/YYYY 1 year from MM/DD/YYYY Only units within standard limited warranty period N/A Reimbursement: Product Safety Alert Product Compliance All units listed above with less than __ hours or warranty start date in the last __ months Parts Labor paid (Labor code: SB22) Only units within standard limited warranty period No reimbursement Internal reference: TREAD Act Code — Not applicable 12 Exterior lighting 02 Suspension 16 Structure SVC2022-135 11 August 2022 Page 4 of 6 (Choose one or more applicable codes) 03 Service brake system, hydraulic 17 Latch 04 Service brake system, air 19 Tires 05 Parking brake 20 Wheels 11 Electrical 21 Trailer hitch Dealer Distribution: ☒Domestic ☐International ☐Both Vermeer and the Vermeer logo are trademarks of Vermeer Manufacturing Company in the U.S and/or other countries. Vermeer Corporation. All Rights Reserved. Page 5 of 6 NHTSA SAFETY RECALL NUMBER 22V-499 August 25, 2022 Dear «MODEL» owner: This notice is sent to you in accordance with the requirements of the U.S. National Traffic and Motor Vehicle Safety Act. Vermeer has decided that a defect that relates to motor vehicle safety exists in certain model year 2022 Vermeer BC1800XL brush chippers. According to our records, you currently own a Vermeer BC1800XL brush chipper. The model and serial number are shown at the center of this letter. PINTLE HITCH MOUNTING BOLTS FAILURE MAY OCCUR During manufacturing, improper length mounting bolts were installed causing damage to the tapped threads. Inadequate thread engagement of the mounting bolts may result in bolt failure leading to pintle hitch separation from the tongue/towbar. See photos below. If improper length bolts are installed (see photo to the right), contact your local Vermeer dealer to make arrangements for the dealer to replace the tongue and pintle hitch bolts. DO NOT:  tow the brush chipper on public roadways, or  operate the brush chipper as operation applies forces to the pintle hitch which may cause the improper length bolts to break resulting in injury and/or brush chipper damage. IMPROPER LENGTH BOLT (Bolt engaged in approximately 1/3 of tapped hole) IMMEDIATE MACHINE MODIFICATIONS REQUIRED IK004266 has been created to provide the necessary parts and instructions to replace the tongue and pintle bolts of proper length. The kit must be installed as soon as possible. Please contact your authorized independent Vermeer dealer immediately to arrange a mutually acceptable time and location to install IK004226 at no cost to you for labor or materials. The installation of this kit is This notice applies to your vehicle, Serial No: «VIN» Model: «Model» IMPORTANT SAFETY RECALL First Notice Tongue Replacement Kit (IK004226) Product Safety Department Vermeer Corporation 1210 Vermeer Rd East Pella, Iowa 50219 USA productsafety@vermeer.com SVC2022-136 11 August 2022 Page 6 of 6 estimated at 1.5 hours of labor. If the Vermeer dealer travels to the unit to install the kit, costs may be incurred by the owner. You must have your machine upgraded for these safety features. If you no longer own this unit, please notify the product safety department at: Toll-free: 800-829-0051, option 1 Telephone: 641-621-7060 Email: productsafety@vermeer.com If possible, please provide the name and address of the new owner. We regret any inconvenience that these corrective measures may cause you. The required work is for the safety of the tow vehicle occupants and other drivers and passengers on the public roadway. Regards, PRODUCT SAFETY DEPARTMENT Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten (10) days. If the authorized dealer has failed or is unable to remedy the defect without charge and within a reasonable time, contact Vermeer product safety by email at productsafety@vermeer.com or by calling 800-829-0051 or 641-621-7060. You may also submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue SE, Washington, D.C. 20590; or call the Vehicle Safety Hotline at 888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov Contact your local Vermeer dealer: «Service_Dealer_Name» «Serv_Dealer_Add1» «Serv_Dealer_Add2» «Serv_Dealer_City» «Serv_Dealer_St» «Serv_Dealer_Zip» «SERV_DEALER_COUNTRY» Telephone: «Serv_Dealer_Phone»

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Vermeer and the Vermeer logo are trademarks of Vermeer Manufacturing Company in the U.S. and/or other countries. © 2022 Vermeer Corporation. All Rights Reserved. Page 1 of 9 Vermeer Corporation Environmental Pella, Iowa 50219 USA FIELD CAMPAIGN KIT #: IK004266 DATE: RELEASED For Dealer Reference: Service Bulletin #: SVC2022-136 Pintle Fastener Update CAMPAIGN TYPE: Mandatory-Product Safety Dealer Installation Only CAMPAIGN CATEGORY: Kit and Bulletin MACHINE/ ATTACHMENT MODEL(S): SERIAL NUMBERS: Included Excluded Kit version BC1800XL 50150, 50151, 50155, 50156, 50160, 50161, 50165, 50167, 50168, 50170 50156, 50160, 50167, 50168, 50170 IK01 BC1800XL 50152, 50154, 50157 – 50159, 50162, 50164, 50166, 50169, 50171 – 50173 50162, 50164, 50166, 50169, 50171 – 50173 IK02 BC1800XL 50153, 50164, 50174 50153, 50163, 50174 IK03 PRODUCT SAFETY RECALL IK004266 RELEASED Page 2 of 9 Purpose: Vermeer has decided that a defect that relates to motor vehicle safety exists in certain model year 2022 Vermeer BC1800XL brush chippers. Pintle hitch mounting bolts failure may occur. During manufacturing, improper length mounting bolts were installed, causing damage to the tapped threads. Inadequate thread engagement of the mounting bolts may result in bolt failure, leading to pintle hitch separation from the tongue/tow bar. See photo at right. If improper length bolts are installed, contact your local Vermeer dealer to make arrangements for the dealer to replace the tongue and pintle hitch bolts. DO NOT: • tow the brush chipper on public roadways, or • operate the brush chipper, as operation applies forces to the pintle hitch which may cause the improper length bolt to break, resulting in injury and/or brush chipper damage. Death or serious injury possible. When towing the brush chipper on public roadways, death or serious injury may result due to the loss of control of the brush chipper and towing vehicle. A pintle hitch separation from the tongue/tow bar may increase the risk of crash. Property or equipment damage may also occur. Immediate machine modification required. IK004266 has been created to provide the necessary parts and instructions to replace the tongue and pintle bolts of proper length. The kit must be installed as soon as possible. Please be reminded that it is a violation of federal law for you to sell or lease the machines covered by this notification until this recall has been performed on these machines. Substantial civil penalties apply to violations of this law. Improper length bolt (Bolt engaged in approximately 1/3 of tapped hole.) IK004266 RELEASED Page 3 of 9 Special tools and conditions: • Suitable lifting device capable of 150 lb (68 kg) Shutdown procedure: WARNING: Failure to use shutdown procedure can result in unexpected hazard(s). Death or serious injury could result due to entanglement, crushing, cutting or other hazardous contact. Follow shutdown procedure after operating, before performing any service or maintenance, and before transporting. 1. Return Upper Feed Control Bar to stop position. 2. Set throttle to low idle using button on control panel. 3. Whenever practical and consistent with good safety practice, idle engine without load for three to five minutes before shutting it off. This allows engine temperatures to decrease and equalize, which will increase engine life. 4. Wait for cutter drum to slow. 5. Move Clutch Lever to disengaged position. 6. If so equipped, shut off remote control if in use. 7. Shut off engine and remove key. 8. Wait for cutter drum and belt to stop. NOTICE: Cutter drum rotation can be checked by looking at the end of the shaft (A) on the left side of the cutter drum housing. The cutter drum will continue to turn for a short time after the engine has stopped. 9. Close and latch feed table. A IK004266 RELEASED Page 4 of 9 Unless indicated, new parts from kit have callouts with numbers. Callouts with letters indicate existing parts or general items. Procedure 1: Remove existing tongue. 1. Disconnect cabled carabiner (A) from chain link on tongue. 2. Remove and keep hairpins, clevis pins and lock plate (B) securing safety chains to front of tongue. 3. Remove and discard screws (C) and washers (D) securing pintle hitch (E) and spacer plate (F) to tongue. Keep hitch and spacer plate. A B C D E F IK004266 RELEASED Page 5 of 9 4. Disconnect safety chains from tongue. Domestic machines – Remove and keep screws and washers securing safety chains to tongue. International machines – Open shackle and hammerlock securing safety chains to tongue. Discard hammerlock. 5. Remove and keep six screws securing collar clamps (G) to top and bottom of mainframe receiver. Keep collar clamps. 6. Remove and keep hitch pins (H) securing tongue to mainframe receiver. 7. Support tongue with suitable lifting device capable of 150 lb (68 kg), then slide it out of mainframe receiver and discard. Domestic machines International machines G G H H IK004266 RELEASED Page 6 of 9 Procedure 2: Install new tongue 1. Use suitable lifting device capable of 150 lb (68 kg) to support new tongue (Ref. 1, Figure 1, 2 or 3) included with kit. 2. Lift tongue and slide into mainframe receiver. 3. Align holes in tongue with holes in mainframe receiver, then install and secure hitch pins kept from procedure 1, step 6. 4. Install collar clamps with screws kept from procedure 1, step 5. 5. Attach safety chains kept from procedure 1, step 4 to tongue. Domestic machines – torque screws to 80 ft-lb (100 Nm). International machines – use new hammerlocks (Ref. 4, Figure 3) to attach safety chains to tongue. 6. Use screws (2) and washers (3) to install spacer plate (F) and pintle hitch (E) onto tongue. Torque screws to 282 ft-lb (382 Nm). 7. Secure safety chains to front of tongue with hairpins, clevis pins and lock plate kept from procedure 1, step 2. 8. Connect cabled carabiner to chain link on tongue. 9. Remove Figure 1 and attach to invoice or place in manual storage box so unit owner can place with existing parts manual. 2 3 E F IK004266 RELEASED Page 7 of 9 Figure 1 parts list REF. NO. PART NO. DESCRIPTION IK01 QTY. 1 163821384 WLDMT – NON WINCH TONGUE ELECTRIC BRAKE 1 2 238880001 SCREW-HCS-.75-10X2.50-GR8 4 3 235717001 WASHER – 3/4″ HARDENED FLAT 4 IK014266 includes all items in Figure 1 parts list. UNIT OWNER COPY Insert into parts manual for future reference. 1 2 3 Figure 1 IK004266 RELEASED Page 8 of 9 Figure 2 parts list REF. NO. PART NO. DESCRIPTION IK02 QTY. 1 163821386 WLDMT – BC1800 TONGUE WINCH 1 2 238880001 SCREW-HCS-.75-10X2.50-GR8 4 3 235717001 WASHER – 3/4″ HARDENED FLAT 4 IK024266 includes all items in Figure 2 parts list. UNIT OWNER COPY Insert into parts manual for future reference. 2 3 1 Figure 2 IK004266 RELEASED Page 9 of 9 Figure 3 parts list REF. NO. PART NO. DESCRIPTION IK03 QTY. 1 163821357 WLDMT – BC1800XL AUSTRALIA WINCH TONGUE WINCH 1 2 238880001 SCREW-HCS-.75-10X2.50-GR8 4 3 235717001 WASHER – 3/4″ HARDENED FLAT 4 4 163811727 HAMMERLOCK-3/8″ GRADE 80 2 IK034266 includes all items in Figure 3 parts list. Figure 3 UNIT OWNER COPY Insert into parts manual for future reference. 3 2 4 1

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NHTSA SAFETY RECALL NUMBER 22V-499 August 25, 2022 Dear «MODEL» owner: This notice is sent to you in accordance with the requirements of the U.S. National Traffic and Motor Vehicle Safety Act. Vermeer has decided that a defect that relates to motor vehicle safety exists in certain model year 2022 Vermeer BC1800XL brush chippers. According to our records, you currently own a Vermeer BC1800XL brush chipper. The model and serial number are shown at the center of this letter. PINTLE HITCH MOUNTING BOLTS FAILURE MAY OCCUR During manufacturing, improper length mounting bolts were installed causing damage to the tapped threads. Inadequate thread engagement of the mounting bolts may result in bolt failure leading to pintle hitch separation from the tongue/towbar. See photos below. If improper length bolts are installed (see photo to the right), contact your local Vermeer dealer to make arrangements for the dealer to replace the tongue and pintle hitch bolts. DO NOT: • tow the brush chipper on public roadways, or • operate the brush chipper as operation applies forces to the pintle hitch which may cause the improper length bolts to break resulting in injury and/or brush chipper damage. IMPROPER LENGTH BOLT (Bolt engaged in approximately 1/3 of tapped hole) IMMEDIATE MACHINE MODIFICATIONS REQUIRED IK004266 has been created to provide the necessary parts and instructions to replace the tongue and pintle bolts of proper length. The kit must be installed as soon as possible. This notice applies to your vehicle, Serial No: «VIN» «Model» Model: IMPORTANT SAFETY RECALL First Notice Tongue Replacement Kit (IK004266) Product Safety Department Vermeer Corporation 1210 Vermeer Rd East Pella, Iowa 50219 USA [email protected] Please contact your authorized independent Vermeer dealer immediately to arrange a mutually acceptable time and location to install IK004266 at no cost to you for labor or materials. The installation of this kit is estimated at 1.5 hours of labor. If the Vermeer dealer travels to the unit to install the kit, costs may be incurred by the owner. You must have your machine upgraded for these safety features. If you no longer own this unit, please notify the product safety department at: Toll-free: 800-829-0051, option 1 Telephone: 641-621-7060 Email: [email protected] If possible, please provide the name and address of the new owner. We regret any inconvenience that these corrective measures may cause you. The required work is for the safety of the tow vehicle occupants and other drivers and passengers on the public roadway. Regards, PRODUCT SAFETY DEPARTMENT Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten (10) days. If the authorized dealer has failed or is unable to remedy the defect without charge and within a reasonable time, contact Vermeer product safety by email at [email protected] or by calling 800-829-0051 or 641-621-7060. You may also submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue SE, Washington, D.C. 20590; or call the Vehicle Safety Hotline at 888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov Contact your local Vermeer dealer: «Service_Dealer_Name» «Serv_Dealer_Add1» «Serv_Dealer_Add2» «Serv_Dealer_City» «Serv_Dealer_St» «Serv_Dealer_Zip» «SERV_DEALER_COUNTRY» Telephone: «Serv_Dealer_Phone»

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-499 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Vermeer Manufacturing Company Submission Date : AUG 03, 2022 NHTSA Recall No. : 22V-499 Manufacturer Recall No. : IK4266 Manufacturer Information : Manufacturer Name : Vermeer Manufacturing Company Address : 1210 VERMEER ROAD EAST PO BOX 200 PELLA IA 50219-0200 Company phone : 641-628-3141 Population : Number of potentially involved : 25 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2022-2022 Vermeer BC1800XL Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR Descriptive Information : There was an engineering change beginning with serial number 50150 to the thickness of the pintle hitch material. Some brush chippers were assembled utilizing the improper length bolts. Bolt length was applicable to the previous thickness of the pintle hitch material, so units assembled prior to serial number 50150 are not affected. Production Dates : JUN 16, 2022 – JUL 13, 2022 VIN Range 1 : Begin : 1VRD15AG2N1050150 End : 1VRD15AG5N1050174 Not sequential Description of Defect : Description of the Defect : During manufacturing, improper length mounting bolts were installed resulting in inadequate thread engagement of the pintle hitch mounting bolts. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Inadequate thread engagement may result in bolt failure leading to a pintle hitch separation from the tongue/towbar possibly resulting in loss of control of the brush chipper and towing vehicle Description of the Cause : NR Identification of Any Warning that can Occur : NR Involved Components : Part 573 Safety Recall Report 22V-499 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : NR Component Description : NR Component Part Number : NR Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : 07/07/2022 – Field report/Quality Notification Form on BC1800XL 1VRD15AG7N1050161 submitted with photos complaining of short bolts on the pintle hitch. Some BC1800XL inventory on the Vermeer property in Pella were inspected by engineering and some units were found to have the incorrect length bolt. Ship hold was placed on BC1800XL units still at the factory by engineering. 07/08/2022 – Meeting between engineering and Product Safety to review data and issue. A determination was made that a product safety recall campaign will occur. No relevant warranty claims have been received, and no deaths or injuries have been reported. Description of Remedy : Description of Remedy Program : Field remedy kits will be provided to authorized Vermeer dealers to install. The kit will include instructions to replace the tongue and pintle bolts of proper length. Upon installation and receipt of field remedy kit warranty claim, dealers will be reimbursed for parts and labor. How Remedy Component Differs from Recalled Component : The remedy component will have correct 2.5 inch bolts in the tongue while the recalls component will have 2 inch bolts. Identify How/When Recall Condition was Corrected in Production : Production updated the assembly instructions to check for 2.5 inch bolts already. They are also are updating the last pintle configuration that still used 2 inch bolts to use 2.5 inch bolts so no more 2 inch bolts will be on the assembly line in the future. Recall Schedule : Description of Recall Schedule : Dealer notification will begin 11-Aug-2022 by email with list of affected Part 573 Safety Recall Report 22V-499 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 machines in their area of responsibility. Owner notification letters will be sent 25-Aug-2022 with translated items where necessary for their affected units. Dealer and owner notification will be sent out to all affected dealers and owners. Schedule will be within 60 days of defect report filing. Planned Dealer Notification Date : AUG 11, 2022 – AUG 11, 2022 Planned Owner Notification Date : AUG 25, 2022 – AUG 25, 2022 * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-499 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Vermeer Manufacturing Company Submission Date : JUL 12, 2022 NHTSA Recall No. : 22V-499 Manufacturer Recall No. : IK4266 Manufacturer Information : Manufacturer Name : Vermeer Manufacturing Company Address : 1210 VERMEER ROAD EAST PO BOX 200 PELLA IA 50219-0200 Company phone : 641-628-3141 Population : Number of potentially involved : 16 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2022-2022 Vermeer BC1800XL Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR Descriptive Information : There was an engineering change beginning with serial number 50150 to the thickness of the pintle hitch material. Some brush chippers were assembled utilizing the improper length bolts. Bolt length was applicable to the previous thickness of the pintle hitch material, so units assembled prior to serial number 50150 are not affected. Production Dates : JUN 16, 2022 – JUL 08, 2022 VIN Range 1 : Begin : 1VRD15AG2N1050150 End : 1VRD15AG4N1050165 Not sequential Description of Defect : Description of the Defect : During manufacturing, improper length mounting bolts were installed resulting in inadequate thread engagement of the pintle hitch mounting bolts. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Inadequate thread engagement may result in bolt failure leading to a pintle hitch separation from the tongue/towbar possibly resulting in loss of control of the brush chipper and towing vehicle Description of the Cause : NR Identification of Any Warning that can Occur : NR Involved Components : Part 573 Safety Recall Report 22V-499 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : NR Component Description : NR Component Part Number : NR Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : 07/07/2022 – Field report/Quality Notification Form on BC1800XL 1VRD15AG7N1050161 submitted with photos complaining of short bolts on the pintle hitch. Some BC1800XL inventory on the Vermeer property in Pella were inspected by engineering and some units were found to have the incorrect length bolt. Ship hold was placed on BC1800XL units still at the factory by engineering. 07/08/2022 – Meeting between engineering and Product Safety to review data and issue. A determination was made that a product safety recall campaign will occur. No relevant warranty claims have been received, and no deaths or injuries have been reported. Description of Remedy : Description of Remedy Program : TBD How Remedy Component Differs from Recalled Component : TBD Identify How/When Recall Condition was Corrected in Production : TBD Recall Schedule : Description of Recall Schedule : TBD at this time Planned Dealer Notification Date : NR – NR Planned Owner Notification Date : NR – NR * NR – Not Reported

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