120-1540 – Pull-Out Bunk Not Be Laminated Properly – 2022 Coachmen Viking, Clipper, & VTREC Camping Trailers

August 1, 2022 NHTSA CAMPAIGN NUMBER: 22V559000

Pull-Out Bunk Not Be Laminated Properly

A pull-out bunk that fails during use can increase the risk of injury.

 

NHTSA Campaign Number: 22V559

Manufacturer Forest RivereBay logo, Inc.

Components EQUIPMENT

Potential Number of Units Affected 449

 

Summary

Forest RivereBay logo, Inc. (Forest) is recalling certain 2022 Coachmen Viking, Clipper, and VTREC camping trailers. The pull-out bunk bed may not be laminated and therefore not support weight as intended, causing the pull-out bunk to fail.

 

Remedy

Dealers will inspect the bunk(s) for lamination and replace them if necessary, free of charge. Owner notification letters were mailed August 24, 2022. Owners may contact Forest RivereBay logo Customer Service at 1-269-467-8281. Forest RivereBay logo’s number for this recall is 120-1540.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


This notice is sent to you in accordance with the requirements Motor Vehicle Safety Act. This notice is also sent in accordance with the requirements of the United States’ National Traffic and Motor Vehicle Safety Act. Forest RivereBay logo has decided that a defect, which relates to the motor vehicle safety, exists in certain 2022 Viking, Clipper and VTREC 1,2 and 3 camping trailers. This is to inform you that your vehicle may contain a defect that could affect the safety of a person.

 

WHAT IS THE DEFECT/NONCOMPLIANCE?

The pullout bunk of the tent campereBay logo may not be laminated as designed. The pullout bunk may potentially be non-laminated. Without being a laminated pullout bunk may not meet the load rating.

 

EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL.

If the bunk is not laminated, it may not meet the load rating. If the load rating is not met, there is an increased chance of the pull-out bunk failing, causing personal injury.

 

WHAT IS FOREST RIVEReBay logo AND OUR DEALERSHIPS GOING TO DO?

Forest RivereBay logo is notifying dealerships of the recall. You may have the recall corrected at any Forest RivereBay logo dealership. An authorized Forest RivereBay logo dealer or service center will need to perform the remedy to inspect the bunk for lamination and replace the bunk(s) if found to not be laminated. It is preferable if you have your selling dealership perform the remedy. Forest RivereBay logo completely covers your cost for the remedy; you will not receive any bill of sale for anything covered under the above recall number.

 

WHAT SHOULD YOU DO?

Please contact your dealer immediately and request a service appointment to schedule the free remedy. The vehicle Owner is responsible for arranging to have the work completed. Please state you have been notified by Forest RivereBay logo of having a recall in process for your vehicle and provide the recall number for the dealership. It is also helpful to the dealership to have a copy of this letter when you take your vehicle in for the recall remedy.

You may also visit www.forestriverinc.com for dealer locations.

 

HOW LONG WILL THE REMEDY PROCESS TAKE?

The estimated time of repair is 2.0 hours. However, the dealership may need to keep your vehicle or schedule an appointment with you for a later date to fit into their regular service schedule.

 

WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION?

If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized.

Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.

Please send the service invoice to the following address:

Viking
Forest RivereBay logo, Inc.
Attn: WARRANTY MANAGER
580 West Burr Oak St.
Centreville, MI 49032

 


RECALL 22V559 / 2022-416 REMEDY INSTRUCTIONS

Make(s): VIKING & CLIPPER
Model(s): MANY, SEE BELOW
Model Year(s): 2022
Repair Code: RC-090-01-00-004227
Allotted Time: 2.00 HRS.
Inspection Code: RC-090-05-00-004226
Allotted Time: .50 HRS.
Concern:
The pullout bunk(s) of the tent campereBay logo may not be laminated as designed. Without being a laminated pullout bunk(s), the bunk(s) may not meet the load rating.
Photo(s) Required: YES, PRE/POST
Prior Authorization Required: YES
Part(s) Kit Number: SEE BELOW
Part(s) Return: N/A

Disconnect the vehicles’ battery Positive and Negative, disconnect any House battery(s) Positive and Negative, if equipped with a generator ensure it is off and lastly, ensure the vehicle is disconnected from shore power. Block any tires/wheels to prevent the vehicle from rolling. Failure to do so may result in electrocution, fire or other personal injury, property damage and/or death.

CERTAIN 2022 – CLIPPER – CP107LS, CP108ST, CP1285SST, CP128LS & CP806XLS
CERTAIN 2022 – VIKING – VK1706XLS, VK2107LS, VK2108ST, VK2308LS & VK2485SST
CERTAIN 2022 – VTREC – VTV1, VTV2 & VTV3

REPLACEMENT BUNK(S) – ORDER FROM PLANT:
48” LAMINATED PULL-OUT BUNK
54” LAMINATED PULL-OUT BUNK
60” LAMINATED PULL-OUT BUNK
70” LAMINATED PULL-OUT BUNK

 

INSPECTION:

STEP 1: RAISE THE ROOF AND DEPLOY THE BUNKS;

STEP 2: USE A HAND, RUBBER MALLET OR OTHER TOOL TO TAP ON THE BUNK;

  • WHEN TAPPED OR PUSHED ON, IF THE BUNK PANELS “GIVES” THEN IT NEEDS TO BE REPLACED;
  • WHEN TAPPED OR PUSHED ON, IF THE BUNK PANELS DO NOT “GIVE” THEN THE BUNK IS GOOD;
  • ENSURE TO CHECK ALL BUNK(S) ON THE VEHICLE;

STEP 3: IF THE BUNK(S) ARE GOOD, CLAIM THE INSPECTION CODE ONLY;

STEP 4: IF ANY BUNK IS FOUND TO BE “BAD” (NON-LAMINATED), MOVE ON TO REMEDY;

 

REMEDY:

STEP 1: REMOVE THE HARDWARE FROM THE GOLD COLORED RAILS THAT ARE ATTACHED TO THE VEHICLE BODY RAILS;

STEP 3: REMOVE THE FASTENERS THAT CLAMP THE CANVAS TO THE END OF THE BUNK;

STEP 4: REMOVE THE BUNK FROM THE VEHICLE AND SET ASIDE ONTO SAW HORSES;

STEP 5: REMOVE THE ALUMINUM PARAMETER FRAMEWORK FROM THE BUNK;

  • SET ALL FASTENERS AND ALUMINUM ASIDE FOR REUSE;
  • REMOVE THE BLACK ANGLES FROM THE BUNK;
  • REMOVE THE PULL STRAP;
  • REMOVE ALL COMPONENTS FROM THE BUNK;
  • NOTE HOW THE FASTENERS ARE ATTACHING THE ALUMINUM FRAMEWORK TO THE BUNK AS IT WILL NEED TO INSTALLED ONTO THE REPLACEMENT BUNK THE SAME FASHION;

STEP 6: SET THE NON-LAMINATED BUNK ASIDE

STEP 7: PUT THE NEW LAMINATED BUNK ONTO THE SAW HORSES;

STEP 8: RE-ATTACHED ALL COMPONENTS IN THE REVERSE ORDER IN WHICH THEY CAME OFF THE BUNK;

STEP 9: RE-ATTACH THE TENT CLAMP TO THE END OF THE BUNK;

STEP 10: RE-ATTACH TO THE GOLD COLORED RAILS;

STEP 11: RE-ATTACH GOLD COLOR RAILS TO THE BODY RAILS;

STEP 12: MOVE BUNK IN AND OUT, DEPLOY THE TENT BOW AND SET UP THE BUNK TO ENSURE PROPER WORKING ORDER;

STEP 13: CLAIM THE REPAIR CODE.

 


Chronology :

On July 25, 2022, the manufacturing plant received a single dealer complaint.

On July 28, 2022, the manufacturing plant was able to determine the vehicles that were affected by using manufacturing records

On July 29, 2022, Forest Rivers Corporate Recall Committee voted to recall.

 


3 Affected Products

Vehicles

MAKEMODELYEAR
COACHMENCLIPPER2022
COACHMENV-TREC2022
COACHMENVIKING2022

 


8 Associated Documents

Recall Acknowledgement

RCAK-22V559-3751.pdf 645.82KB

 


Defect Notice 573 Report

RCLRPT-22V559-8823.PDF 215.004KB

 


Manufacturer Notices(to Dealers,etc)

RCMN-22V559-6946.pdf 205.34KB

 


Remedy Instructions and TSB

RCRIT-22V559-3738.pdf 135.041KB

 


ISSUED Owner Notification Letter(Part 577)

RCONL-22V559-5838.pdf 172.685KB

 


Recall Quarterly Report #1, 2022-3

RCLQRT-22V559-0025.PDF 211.134KB

 


Recall Quarterly Report #2, 2022-4

RCLQRT-22V559-0496.PDF 211.239KB

 


Recall Quarterly Report #3, 2023-1

RCLQRT-22V559-7516.PDF 211.319KB

 


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