Steering Gear Assembled Incorrectly – 2021-2022 E-One Cyclone N & Typhoon N

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Identification Guideline Sheppard™ Steering Gears RHS0007 Effective Date: 7/1/22 Identifying Sheppard™ Steering Gears Covered in this Field Action A potentially defective steering gear can be identified by a serial number and a part number engraved into the steering gear housing. Perform the following procedure to identify the steering gear serial number and part number. 1. Park the vehicle on a flat surface. 2. Set the transmission to park or neutral and set the parking brake. 3. Ensure the vehicle ignition is turned off. 4. Install the wheel chocks. 5. Unlatch and open the hood to access the steering gear. 6. Locate the steering gear serial number and part number. NOTE: If the serial number or part number cannot be easily read due to paint application, SERIAL NUMBER I PART NUMBER gently scrape the number(s) with a flathead screw driver, wire brush, or emery cloth, or Figure 1- Style 1 apply acetone. Too much intervention may cause the numbers and letters to be illegible. There are three common styles of engraving locations to be aware of when locating the serial number and part number. NOTE: If you need assistance with locating or deciphering the steering gear serial number and/or part number, email [email protected]. Sending a photograph of the steering gear serial number and part number may be helpful. Style 1: This style will have the serial number and part number engraved on one line with a space between the part number and serial number. The entire engraving should be centered on the machined surface as shown in Figure 1. Style 2: This style will also have the serial number and part number engraved on one line with a space between the part number and serial number. The only difference is the amount of machined surface given for the engraving. The numbers should be engraved on more of a curve due to the lack of space provided. See Figure 2. Style 3: The serial number and part number should be displayed on one line with a space between the part number and serial number. This style will also have a customer number printed on the housing opposite of the part number and serial number. See Figure 3. 7. Record the Vehicle Identification Number (VIN), steering gear serial number, and steering gear part number. 8. Use the URL provided by your vehicle manufacturer to access the Sheppard Steering Gear Classification Tool. This URL is expected to be available after August 1, 2022. I SERIAL NUMBER I PART NUMBER Figure 2 – Style 2 SERIAL NUMBER CUSTOMER NUMBER \ / I PART NUMBER • Vehicles with a “Good” steering gear serial number can be returned to service Figure 3 _ Style 3 with no further remedy action required. Sheppard will cover the labor involved in • • the serial number inspection. Vehicles with a steering gear serial number identified as 11Suspect” will require removal and replacement. Sheppard will provide a 1 :1 replacement gear (that does not contain the defect), free of charge, manufactured outside the stated dates. Follow the OEM instructions on recording the VIN, serial number, and part number in order to process a claim. A “Not Found” serial number indicates circumstances such as a possible character input error by the individual conducting the inspection or some other unique situation. Receipt of a Not Found classification will require you to contact the Sheppard Steering Gear Recall Product Action Center noted at the close of this letter. 9. Keep record of all inspected steering gears and their status outcomes. (continued) RHS0007 Effective Date: 7/1/22 lnterpret;ng the Serial Number and Part Number: A serial number and part number are engraved into the steering gear housing. See Figure 4 for further information on interpreting the serial number and part number. SER!AL NUMBER EXAMPLE: 21 E 07957 -C ” ~~••• •• I I LI -C indicates the steering gear has a year the steering snap ring style sector cover with a gear was built. retainer clip. . . 07957 is the sequential E Ind1cates the month the serial number for gears steering gear was built built that month. (A= January, B = February, C = March, D = April, E = May, etc.). PART NUMBER EXAMPLE: S D 11 0 PA U 3 3 Indicates the steering gear has automatic SD stands for “severe duty.” ~I LI relief plun~ers. Other designators are “1” for The first characters of the manual _relief plunge_rs and “2” for spec1a! • part number represent the ~ppllcations. An add1!1onal number after 3 steering gear family. indicates_ there Is a pitman arm installed on the steering gear. 110 indicates the diameter P’.’U: The. fi~t l~tte_r in ~is sequenc; ‘::’ill of the piston In mm. either be P to 1nd1cate Power” or S to indicate ‘ Slave.” “AU” represents the specific model of the M110 steering gear. Figure 4 – Serial Number and Part Number Interpretation I I I I I I PART NUMBER I I I I I I SERIAL NUMBER See Figure 5 for representations of each number (year) and letter (month} for steering gear serial numbers. ENGRAVED NUMBERS ENGRAVED LETTERS 0 l1l A-JANUARY I I – SEPTEMBER I 1 I B – FEBRUARY I J -OCTOBER I 2 I C-MARCH ■ K-NOVEMBER I 3 I I 4 I D -APRIL L-DECEMBER 5 II E-MAY I P – POWER GEAR I 6 I F-JUNE I R-REMAN. GEAR I 7 I G – JULY S – SLAVE GEAR I 8 I I I H -AUGUST 9 Figure 5 – Engraved Numbers and Letters (continued) RHS0007 Effective Date: 7/1/22 Steering Gears NOTAFFECTED: • Remanufactured Steering Gears: See Figure 6. If the steering gear part number ends with an “R” or the serial number begins with an “R,” this indicates the steering gear is a remanufactured steering gear. This type of steering gear does not fall within the recall parameters. REMANUFACTURED PART NUMBER EXAMPLE: XD 120 PE1 R REMANUFACTURED SERIAL • Slave Gears: Slave gears will not have an input shaft or a NUMBER EXAMPLE: connection to a steering column. Note that slave gears are typically located on the passenger side of the vehicle. See Figure 4. A “P” in the part number represents a power steering gear. An “S” in the part number represents a slave gear. If the part number includes R 22F 1223 Figure 6 – Remanufactured Steering Gear Part and Serial Number Example an “S,” this indicates the steering gear is a slave gear. This SLAVE GEAR PART NUMBER EXAMPLE: type of gear does not fall within the recall parameters. See S D 11 0 SAU 3 Figure 7for an example of a slave gear part number and a side-by-side comparison of a power gear and a slave gear. • Steering Gears Outside the Date Range: See Figure 4. If a steering gear serial number begins with 21 E (May 2021) or earlier (i.e. 21 D [April 2021], 21 C [March 2021], 21 B [February 2021], 21 A [January 2021], 20 L [December 2020], 20 K [November 2020], etc.), it does not fall within the recall parameters. If a steering gear serial number begins with 22 C (March 2022) or later (i.e. 22 D [April 2022], 22 E [May 2022], 22 F [June 2022], 22 G [July 2022], 22 H [August 2022], etc.), it does not fall within the recall parameters. What You Need To Do: POWER GEAR SLAVE GEAR (EXCLUDED) NO STEERING COLUMN ATTACHED An OEM recall notice will be issued for all vehicles with affected Figure 7 – Slave Gear Part Number and Image Example steering gears. If a steering gear serial number or part number are not deemed as suspect numbers, no further action is required and the vehicle can remain in service. If a steering gear serial number or part number is deemed as a suspect number, the steering gear will need to be replaced. Further action will be advised. Replacing a Defective Steering Gear: Refer to the vehicle OEM service manual for instructions for replacing the steering gear. If necessary, refer to Sheppard Steering Gear Installation, RHS0006, on rhsheppard.com for instructions on replacing the steering gear. (continued) Submitting a Recall Claim: This process must be followed to ensure that the claim is reimbursed in full. • All recall claims are to be filed with the vehicle OEM. • Claims will be filed using the standard part costs and labor rates provided by the OEM. • Claims for “Inspection Only” will be paid at the Standard Repair Time (SRT) of 0.3 hours at the shop labor rate. • The Vehicle Identification Number (VIN) and steering gear serial number are required for all claims (both inspection-only and replacement claims). • All steering gears that fall within the suspect serial number population and are replaced must be returned directly to R.H. Sheppard. » No pre-authorization or RGA/RMA is required. » Contact PNG Logistics at 877-764-9441 for shipping instructions. » Ship the replaced/defective steering gear to: Sheppard Recall Attn: (Use the steering gear Serial Number) 300 N. Forney Ave. Hanover, PA 17331 • All claim reimbursements will be paid by Sheppard to the OEM. • Steering gears returned for the recall with serial numbers that do not fall within the suspect serial number population may result in a denied recall claim. Technical Support: For support, first refer to the OEM instructions. You may contact Sheppard via email at [email protected], or telephone the Sheppard Steering Gear Recall Action Line, toll-free, at 1-877-409-9869. Representatives are available to assist you Monday – Thursday, 8:00 a.m. – 6:00 p.m. ET and Friday, 8:00 a.m. – 5:_00 p.m. ET. RHS0007 © 2022 R. H. Sheppard, a Bendix CVS Company, a member of Knorr-Bremse • 7/22 • All Rights Reserved

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1 October 31, 2022 Dear Sir or Madam, This letter is for mailing the Part 577 Owner Notifications for Recall 22V-561 after the 60 day limit. I will not make excuses and I take full responsibility for the late mailing. I waited until the last week to send the letters to the printing company. The printing company has always been able to print and send the letters within a couple of days. However, this time the company’s printing machine went down and they were having problems getting the parts to repair it which caused an additional delay. I should not have waited until the last minute to send these letters for printing and will not wait until the last minute in the future. I apologize for this happening. Sincerely, Leroy C. Stephens Leroy C. Stephens Lead Engineering Advanced Product Development ph:(352) 861-5044 lstephens@e-one.com

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October 24, 2022 IMPORTANT SAFETY RECALL: 22V-561 Sheppard Steering Gear Assembled Incorrectly This notice applies to your vehicle VIN: X UNIT: 1xxxxx This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. E-ONE has decided that a defect which relates to motor vehicle safety exists in certain models of the following emergency vehicles manufactured June 2021 – July 2022, equipped with Sheppard Steering Gear: E-ONE – 2021 Cyclone N, 2022 Cyclone N and Typhoon N WHY IS A RECALL BEING CONDUCTED? Steering gear was assembled with fewer than the required number of recirculating balls which can lead to a fracture in the steering gear worm-shaft and loss of vehicle steering. A steering gear with fewer than the required number of recirculating balls may bind when loads are applied. In some cases, the balls may align on the same side of the gear’s worm-shaft and concentrated loads may cause the gear’s internal parts to fracture resulting in loss of vehicle steering. Loss of steering increases the likelihood of a crash. Preceding the internal fracture, the steering may be perceived as strained by the driver. No audible or visual warning is available. An anomaly in the steering gear recirculating ball insertion operation occurred during assembly. Subsequent rework processes and inspections did not detect the missing recirculating balls. The affected item is the Sheppard Steering Gear. WHAT ARE WE DOING ABOUT THE PROBLEM? Purchasers will identify the unique serial number imprinted on the recalled equipment. NOTE: This steer gear is also used on the Tiller steering system. A web-based tool is available after August 1, 2022, to vehicle manufactures and their service networks to classify the serial number. Serial numbers will be classified as either suspect and must be replaced or as not suspect and may remain in service. Sheppard assumes cost burden for the remedy being performed. The estimated time of repair, if applicable, is 4 hours. There is no cost to owners for this recall. WHAT SHOULD YOU DO? If you receive this notification, please contact your E-ONE Dealer or E-ONE at 1-352-237-1122 to schedule an appointment to have the repairs performed. INCLUDED WITH THIS LETTER IS AN OWNER RESPONSE CARD THAT MUST BE FILLED OUT AND RETURNED TO E-ONE IN ORDER TO BE REIMBURSED. Please have your Truck VIN available. After your repair has been completed, please fill in the appropriate information on the enclosed Owner Response Postcard, sign it, and mail it to: E-ONE, 1601 SW 37th Ave, Ocala, FL, 34474. If you prefer to contact E-ONE directly, feel free to contact our Customer Service at 1-352-237-1122. Please have your Truck VIN available. WHAT IF YOU NO LONGER OWN THIS E-ONE – 2021 Cyclone N, 2022 Cyclone N and Typhoon N? If you no longer the current owner of the vehicle, please indicate this on the Owner Response Postcard and return the card to E-ONE, 1601 SW 37th Ave, Ocala, FL, 34474. WHO SHOULD YOU CONTACT IF YOU HAVE FURTHER QUESTIONS OR CONCERNS? If you have any questions or concerns, please contact E-ONE Customer Service at 1-352-237-1122. Please have your Truck VIN available. If you are the lessor of this vehicle, please forward a copy of this notice to the lessee within ten days to comply with federal regulations If you have already paid to have your E-ONE – 2021 Cyclone N, 2022 Cyclone N and Typhoon N repaired for this condition, you may be eligible for reimbursement of the charges you paid for the repair or replacement of components. To learn more about what you need to do to obtain reimbursement call E-ONE Customer Service at 1-352-237-1122 and instructions will be provided. Please have your Truck VIN available. If after having attempted to take advantage of this recall you believe you have not been able to have your E-ONE – 2021 Cyclone N, 2022 Cyclone N and Typhoon N remedied without charge and within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, D.C., 20590; or call the toll-free Vehicle Safety Hotline at 1- 888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov. We apologize for any inconvenience this safety recall may cause, but your safety is our first concern. Sincerely, E-ONE, Inc. E-ONE NOTIFICATION PROGRAM 22V-561 Owner Response Postcard VIN: X UNIT: 1xxxxx  This vehicle was inspected and repaired according to instructions.  This vehicle was inspected and determined to not need repair.  This vehicle was sold to: ____________________________________ (Name) ____________________________________ (Address) ____________________________________ (City, State/ZIP)  This vehicle was stolen.  This vehicle was destroyed. __________________________________________ Owner’s (or Former Owner’s) Signature __________________________________________ Date Signed Insert Customer Name Insert Customer Address Insert City, ST Zip

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-561 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : E-One Incorporated Submission Date : AUG 01, 2022 NHTSA Recall No. : 22V-561 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : E-One Incorporated Address : 1601 S.W. 37TH AVENUE Ocala FL 34474 Company phone : (904) 237-1122 Population : Number of potentially involved : 196 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2021-2022 E-ONE Cyclone 2, Cyclone N, Quest 2, Typhoon, Typhoon N Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : A small number of steering gears were assembled without the required number of recirculating balls. The recall population was determined by identifying the oldest production lot associated with a gear failure and including all production from that lot to the date in February 2022 when the improvements in the assembly processes were instituted. QTY: 26 – 2021 Cyclone 2 vehicles are affected QTY: 19 – 2022 Cyclone 2 vehicles are affected QTY: 25 – 2021 Cyclone N vehicles are affected QTY: 19 – 2022 Cyclone 2 vehicles are affected QTY: 1 – 2021 Quest 2 vehicle is affected QTY: 12 – 2021 Typhoon vehicles are affected QTY: 2 – 2022 Typhoon vehicles are affected QTY: 73 – 2021 Typhoon N vehicles are affected QTY: 19 – 2022 Typhoon N vehicles are affected Production Dates : JUN 15, 2021 – JUL 25, 2022 VIN Range 1 : Begin : 4EN3AAA84M1004086 End : 4ENPAAA81N1004632 ✔ Not sequential Description of Defect : Description of the Defect : Steering gear was assembled with fewer than the required number of recirculating balls which can lead to a fracture in the steering gear worm-shaft and loss of vehicle steering. FMVSS 1 : NR Part 573 Safety Recall Report 22V-561 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 FMVSS 2 : NR Description of the Safety Risk : A steering gear with fewer than the required number of recirculating balls may bind when loads are applied. In some cases, the balls may align on the same side of the gear’s worm-shaft and concentrated loads may cause the gear’s internal parts to fracture resulting in loss of vehicle steering. Loss of steering increases the likelihood of a crash. Description of the Cause : An anomaly in the steering gear recirculating ball insertion operation occurred during assembly. Subsequent rework processes and inspections did not detect the missing recirculating balls. Identification of Any Warning that can Occur : Preceding the internal fracture, the steering may be perceived as strained by the driver. No audible or visual warning is available. Involved Components : Component Name 1 : Steering Gear Component Description : Steering Gear Component Part Number : M110P Supplier Identification : Component Manufacturer Name : R.H. Sheppard Co., Inc. Address : 101 Philadelphia Street P.O. Box 877 Hanover Pennsylvania 17331-0877 Country : United States Chronology : 2/8/22-Sheppard warranty lab receives a gear built 8/20/2021 with failed worm-shaft. 2/9/22 – warranty lab inspection/disassembly indicates fracture of the worm-shaft and less than the required number of recirculating balls. 2/10/22-plant stops production. Additional inspections and process verifications put in place. Clean point is established. Material on hand is inspected and confirmed defect free. Production resumes. (2/10/22 – 5/13/22): review of all warranty from 2015-present indicated no similar failure ever received. engineering tests are performed to understand and to reproduce failure mode. 3/10/2022 – Sheppard contacted vehicle driver for description of event and confirmed no accident or injury, low speed and while backing up. 4/12/22 – Sheppard receives a second gear at incoming shipping facility Part 573 Safety Recall Report 22V-561 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 5/5/22- Sheppard warranty lab receives/inspects/disassembles the second gear built on 6/26/21 with failed worm-shaft and less than the required number of recirculating balls. 5/6/22- The Product Integrity Committee meets for update on the product investigation. 5/13/22 – The Product Integrity Committee meets and recommends submission of a defect report 573. 7/18/22 – REV Group was notified on Sheppard’s recall 22E-047 and began gathering the necessary information and approval to conduct a pass-through recall. 7/26/22 – REV Group informed E-ONE to proceed with filing the Recall Description of Remedy : Description of Remedy Program : Purchasers will identify the unique serial number imprinted on the recalled equipment. A web-based tool is available after August 1, 2022, to vehicle manufactures and their service networks to classify the serial number. Serial numbers will be classified as either suspect and must be replaced or as not suspect and may remain in service. Sheppard assumes cost burden for the remedy being performed. The estimated time of repair is 4 hours. How Remedy Component Differs from Recalled Component : The remedy component was assembled after the recall condition was corrected in production when additional controls were put in place. The remedy component has been verified to have the correct number of recirculating balls. Each remedy component is identifiable by an imprinted unique serial number. Identify How/When Recall Condition was Corrected in Production : At RH Sheppard, On Feb 10, 2022, the recirculating ball insertion process control was enhanced. Additional process controls and inspectors were added to the process to verify that the correct number of recirculating balls in each steering gear. At E-ONE, all trucks have been prevented from shipping, awaiting the activation of the web-based tool that RH Sheppard states will be available after 8/1/2022. Once the web-based tool is available, all serial numbers will be checked to see if the specific unit is affected. If it is affected, the truck will be Red Tagged to prevent shipping until the steering gear is replaced. All inventory has been placed in Red Tag and will also be verified using the web-based tool. Recall Schedule : Description of Recall Schedule : 1) Email dealers a copy of the recall approximately 1 week before customers. 2) Mail customers the recall Planned Dealer Notification Date : AUG 15, 2022 – AUG 22, 2022 Part 573 Safety Recall Report 22V-561 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Planned Owner Notification Date : AUG 29, 2022 – SEP 05, 2022 * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-561 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : E-One Incorporated Submission Date : AUG 08, 2022 NHTSA Recall No. : 22V-561 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : E-One Incorporated Address : 1601 S.W. 37TH AVENUE Ocala FL 34474 Company phone : (904) 237-1122 Population : Number of potentially involved : 7 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2021-2022 E-ONE Cyclone N, Typhoon N Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : A small number of steering gears were assembled without the required number of recirculating balls. The recall population was determined by identifying the oldest production lot associated with a gear failure and including all production from that lot to the date in February 2022 when the improvements in the assembly processes were instituted. QTY: 4 – 2021 Cyclone N vehicles are affected QTY: 1 – 2022 Cyclone N vehicles are affected QTY: 2 – 2022 Typhoon N vehicles are affected Production Dates : JUN 15, 2021 – JUL 25, 2022 VIN Range 1 : Begin : 4EN6AAA85N1004399 End : 4ENLAHA82M2004509 ✔ Not sequential Description of Defect : Description of the Defect : Steering gear was assembled with fewer than the required number of recirculating balls which can lead to a fracture in the steering gear worm-shaft and loss of vehicle steering. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : A steering gear with fewer than the required number of recirculating balls may bind when loads are applied. In some cases, the balls may align on the same side of the gear’s worm-shaft and concentrated loads may cause the gear’s internal parts to fracture resulting in loss of vehicle steering. Loss of steering increases the likelihood of a crash. Part 573 Safety Recall Report 22V-561 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Description of the Cause : An anomaly in the steering gear recirculating ball insertion operation occurred during assembly. Subsequent rework processes and inspections did not detect the missing recirculating balls. Identification of Any Warning that can Occur : Preceding the internal fracture, the steering may be perceived as strained by the driver. No audible or visual warning is available. Involved Components : Component Name 1 : Steering Gear Component Description : Steering Gear Component Part Number : M110P Supplier Identification : Component Manufacturer Name : R.H. Sheppard Co., Inc. Address : 101 Philadelphia Street P.O. Box 877 Hanover Pennsylvania 17331-0877 Country : United States Chronology : 2/8/22-Sheppard warranty lab receives a gear built 8/20/2021 with failed worm-shaft. 2/9/22 – warranty lab inspection/disassembly indicates fracture of the worm-shaft and less than the required number of recirculating balls. 2/10/22-plant stops production. Additional inspections and process verifications put in place. Clean point is established. Material on hand is inspected and confirmed defect free. Production resumes. (2/10/22 – 5/13/22): review of all warranty from 2015-present indicated no similar failure ever received. engineering tests are performed to understand and to reproduce failure mode. 3/10/2022 – Sheppard contacted vehicle driver for description of event and confirmed no accident or injury, low speed and while backing up. 4/12/22 – Sheppard receives a second gear at incoming shipping facility 5/5/22- Sheppard warranty lab receives/inspects/disassembles the second gear built on 6/26/21 with failed worm-shaft and less than the required number of recirculating balls. 5/6/22- The Product Integrity Committee meets for update on the product investigation. 5/13/22 – The Product Integrity Committee meets and recommends submission of a defect report 573. 7/18/22 – REV Group was notified on Sheppard’s recall 22E-047 and began gathering the necessary information and approval to conduct a pass-through recall. Part 573 Safety Recall Report 22V-561 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 7/26/22 – REV Group informed E-ONE to proceed with filing the Recall Description of Remedy : Description of Remedy Program : Purchasers will identify the unique serial number imprinted on the recalled equipment. A web-based tool is available after August 1, 2022, to vehicle manufactures and their service networks to classify the serial number. Serial numbers will be classified as either suspect and must be replaced or as not suspect and may remain in service. Sheppard assumes cost burden for the remedy being performed. The estimated time of repair is 4 hours. How Remedy Component Differs from Recalled Component : The remedy component was assembled after the recall condition was corrected in production when additional controls were put in place. The remedy component has been verified to have the correct number of recirculating balls. Each remedy component is identifiable by an imprinted unique serial number. Identify How/When Recall Condition was Corrected in Production : At RH Sheppard, On Feb 10, 2022, the recirculating ball insertion process control was enhanced. Additional process controls and inspectors were added to the process to verify that the correct number of recirculating balls in each steering gear. At E-ONE, all trucks have been prevented from shipping, awaiting the activation of the web-based tool that RH Sheppard states will be available after 8/1/2022. Once the web-based tool is available, all serial numbers will be checked to see if the specific unit is affected. If it is affected, the truck will be Red Tagged to prevent shipping until the steering gear is replaced. All inventory has been placed in Red Tag and will also be verified using the web-based tool. Recall Schedule : Description of Recall Schedule : 1) Email dealers a copy of the recall approximately 1 week before customers. 2) Mail customers the recall Planned Dealer Notification Date : AUG 15, 2022 – AUG 22, 2022 Planned Owner Notification Date : AUG 29, 2022 – SEP 05, 2022 * NR – Not Reported

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