Awning Fabric May Detach Causing Awning to Drop – 2022-2023 Thor Motor Coach Four Winds, Quantum, Chateau, & 2022 Geneva Motorhomes

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IMPORTANT SAFETY RECALL This notice applies to your vehicle: «VIN» «Owner_name» «Street» «City», «State» «Zip» Dear «Owner_name»: This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Thor Motor Coach (TMC) has decided that a defect which relates to motor vehicle safety exists in certain model year 2022-2023 Chateau, Four Winds, Chateau, & 2022 Geneva units. As a result, TMC is conducting a safety recall. We apologize for any inconvenience this action may cause you; however your safety and continued satisfaction are of the utmost importance to us. It has been discovered that on certain model year 2022-2023 Chateau, Four Winds, Chateau, & 2022 Geneva motorhomes may be equipped with a Lippert awning that has the possibility of the welded seam on the fabric to separate, potentially allowing the awning to drop beyond normal operation. This could lead to property damage and/or personal injury or fire. TMC has contacted your selling dealer and has instructed them on how to inspect the awning fabric and repair/replace it if needed. This will be done at no cost to you the owner. This remedy should take approximately twenty (20) minutes to perform. At your earliest convenience, please contact your dealer and schedule an appointment to have this remedy completed. To locate the nearest authorized TMC service center, please visit https://www.thormotorcoach.com/locate-a-service-center/. If you no longer own the vehicle, or if you have questions concerning this recall or if you need any assistance, please contact the TMC Warranty/Service Department by mail at TMC, P.O. Box 1486, Elkhart, IN 46515-1486, by phone at 877-855-2867, or email at [email protected]. If you had appropriate repairs completed prior to receipt of this recall notice, and if you incurred any direct cost in connection with obtaining such repair, you may be eligible to receive reimbursement from TMC by contacting the TMC Warranty/Service Department. If after contacting TMC Customer Service you are still not satisfied we have done our best to remedy this situation, you may also submit a written complaint to: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, DC 20590. You may call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800- 424-9153; or go to http://www.safercar.gov.) Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. Thank you for your attention and cooperation in this matter. Sincerely, Thor Motor Coach cc: National Highway Traffic Safety Administration (NHTSA) Reason for this recall What we need you to do RECREATIONAL VEHICLE SAFETY RECALL NOTICE Safety Recall: 22V-611 Safety Advisory: RC000277 August, 2022 What we will do

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IMPORTANT SAFETY RECALL RC000277 This notice applies to vehicle: «VIN» «Dealer_name» «Street» «City», «State» «Zip» Dear Dealer: This Safety Recall Notice is sent to you in accordance with the requirements of the United States National Traffic and Motor Vehicle Safety Act and The Canadian Motor Vehicle Safety Act and is important for your safety. Thor Motor Coach (TMC) decided that a defect which relates to motor vehicle safety exists in certain models of the below listed motorhomes. It has been discovered that on certain model 2022 -2023 Chateau, Four Winds, Quantum, & 2022 Geneva units may be equipped with a Lippert awning that has the possibility of the welded seam on the fabric to separate, potentially allowing the awning to drop beyond normal operation. This could lead to property damage and/or personal injury or fire. The required action is inspect the motorhomes awning fabric and determine if it needs to be repaired or replaced. This will be done at no cost to the owner. The remedy should take approximately up to twenty (20) minutes to perform. Dealers that have stock units impacted by this recall can access the full list of affected VINs sold to their dealership by accessing the “Service Campaign” portion of the TMC Advantage Web Portal. If any unit on this list has been retail sold you are asked to notify the retail owner as soon as possible of this recall because their vehicle was not registered at the time the retail notice was mailed. Please immediately register any retail sold units on this list. As a reminder, you are required by law to complete this recall on any stock units in inventory prior to retail sale. Any vehicle lessor receiving this notice must forward a copy to the lessee within 10 days. If you have questions concerning this recall, please contact the TMC Warranty/Service Department by mail at TMC, P.O. Box 1486, Elkhart, IN 46515-1486, or by phone at (877) 500-1020. We apologize for this inconvenience; however, we have taken this action in the interest of customer safety and continued satisfaction with our products. Sincerely, Thor Motor Coach Re: NHTSA Recall No. 22V-611 Transport Canada No. N/A

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-611 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Thor Motor Coach Submission Date : AUG 10, 2022 NHTSA Recall No. : 22V-611 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Thor Motor Coach Address : PO Box 1486 701 County Road 15 Elkhart IN 46515 Company phone : 877-500-1020 Population : Number of potentially involved : 262 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2022-2023 Thor Motor Coach Four Winds Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : GAS Descriptive Information : Notice from vendor of defective welded seam on awning Production Dates : FEB 28, 2022 – MAY 25, 2022 VIN Range 1 : Begin : 1FDXE4FN0NDC38386 End : 1FDXE4FNXNDC38380 ✔ Not sequential Vehicle 2 : 2022-2023 Thor Motor Coach Quantum Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : GAS Descriptive Information : Notice from vendor of defective welded seam on awning Production Dates : FEB 24, 2022 – JUN 23, 2022 VIN Range 1 : Begin : 1FDXE4FN0NDC12628 End : W1X8E33YXNN189323 ✔ Not sequential Vehicle 3 : 2022-2022 Thor Motor Coach Geneva Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : GAS Descriptive Information : Notice from vendor of defective welded seam on awning Production Dates : MAR 18, 2022 – APR 21, 2022 VIN Range 1 : Begin : 1FDXE4FN0NDC43362 End : 1FDXE4FN9NDC43361 ✔ Not sequential Part 573 Safety Recall Report 22V-611 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 4 : 2022-2023 Thor Motor Coach Chateau Vehicle Type : Body Style : Power Train : NR Descriptive Information : Notice from vendor of defective welded seam on awning Production Dates : FEB 22, 2022 – MAY 24, 2022 VIN Range 1 : Begin : 1FDXE4FN3NDC33747 End : 1FDXE4FNXNDC36841 ✔ Not sequential Description of Defect : Description of the Defect : These vehicles may be equipped with a Lippert awning that has the possibility of the welded seam on the fabric to separate, potentially allowing the awning to drop beyond normal operation. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : If the awning drops beyond normal operation it can increase the risk of injury. Description of the Cause : Insufficient weld penetration in some areas between the fabric and the adjoining PVC track. Identification of Any Warning that can Occur : Visibly seeing at partial weld separation at the ends of the awning roll along the coach. Involved Components : Component Name 1 : AWNROLL-16′ BLKSOLID Component Description : AWNROLL-16′ BLKSOLID Component Part Number : 0298484 Component Name 2 : AWNROLL-14′ BLKSOLID Component Description : AWNROLL-14′ BLKSOLID Component Part Number : 0298482 Supplier Identification : Part 573 Safety Recall Report 22V-611 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Component Manufacturer Name : Lippert Address : PO Box 2888 Elkhart Indiana 46515 Country : United States Chronology : 7/19/2022 – TMC was notified by Lippert that they were recalling awning fabric and TMC had units that were involved in that recall. 7/25/2022 – Shipping information provided used to get a final scope for the recall population. 8/10/2022 – Safety committee was notified and voted to issue a recall. Description of Remedy : Description of Remedy Program : Repair or replace the awning. TMC will provide reimbursement based on general reimbursement plan on file with NHTSA How Remedy Component Differs from Recalled Component : The new fabric provided by Lippert was produced after 6/20/2022 Identify How/When Recall Condition was Corrected in Production : Supplier corrected Recall Schedule : Description of Recall Schedule : TMC will notify the dealers and owners of the recreational vehicles by letter. A final copy of the owner letter will be provided to NHTSA, along with the dealer repair procedures. Planned Dealer Notification Date : SEP 08, 2022 – SEP 08, 2022 Planned Owner Notification Date : SEP 08, 2022 – SEP 08, 2022 * NR – Not Reported

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