FL955 – Tie Rod Clamps Failure – 2023 Western Star 4700, 4900, 49X, 6900, & Freightliner 114SD

September 28, 2022 NHTSA CAMPAIGN NUMBER: 22V722000

Tie Rod Clamps Failure

Tie rod separation can result in a sudden loss of steering, increasing the risk of a crash.

 

NHTSA Campaign Number: 22V722

Manufacturer Daimler TruckseBay logo North America, LLC

Components 

Potential Number of Units Affected 36

 

Summary

Daimler TruckseBay logo North America, LLC (DTNA) is recalling certain 2023 Western StareBay logo 4700, 4900, 49X, 6900, and FreightlinereBay logo 114SD vehicles. The tie rod clamps may have been improperly heat-treated, causing them to crack and allowing the tie rods to separate.

 

Remedy

Dealers will replace the tie rod clamps, free of charge. Owner notification letters were mailed Marc 15, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA’s number for this recall is FL955.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check for Daimler Trucks North America Recalls

 


Subject: Tie Rod Clamps

Models Affected: Specific model years 2022-2023 FreightlinereBay logo 108SD, and 114SD; and Western StareBay logo 4700, 4900, 6900, 47X, and 49X vehicles manufactured December 16, 2021, through July 29, 2022.

 

General Information

Daimler Truck North America LLC (DTNA), on behalf of its FreightlinereBay logo Trucks Division, and wholly owned subsidiary, Western StareBay logo Truck Sales, Inc., has decided that a defect which relates to motor vehicle safety exists on the vehicles mentioned above.

On the affected vehicles, the tie rod clamps could crack, potentially detaching from the tie rod. The driver may experience a decrease in steering response, pulling to one side, or notice uneven tire wear. This may result in a loss of steering, increasing the risk of crash.

A Daimler Truck North America authorized service facility will replace the tie rod.

There are approximately 100 vehicles involved in this campaign.

 

Additional Repairs

Dealers must complete all outstanding Recall and Field Service campaigns prior to the sale or delivery of a vehicle. A Dealer will be liable for any progressive damage that results from its failure to complete campaigns before sale or delivery of a vehicle.

Owners may be liable for any progressive damage that results from failure to complete campaigns within a reasonable time after receiving notification.

 

Work Instructions

Please refer to the attached work instructions. Prior to performing the campaign, check the vehicle for a completion sticker (Form WAR260).

 

Replacement Parts

Replacement parts are now available and can be obtained by ordering the kit and/or part number(s) listed below from your facing Parts Distribution Center.

If our records show your dealership has ordered any vehicle(s) involved in campaign number FL955, a list of the customers and vehicle identification numbers will be available on DTNAPortal. Please refer to this list when ordering parts for this recall.

Table 1 – Replacement Parts for FL955

Campaign NumberPart DescriptionPart NumberQty.
FL955ATIE ROD TUBE & TIE ROD ENDSTDA A1 3102R48541 ea
FL955BTIE ROD TUBE & TIE ROD ENDSTDA A1 3102Z48361 ea
TIE ROD TUBE & TIE ROD ENDSTDA A1 3102R48541 ea
FL955CTIE ROD TUBE & TIE ROD ENDSTDA A1 3102U42331 ea
FL955A-CBLANK COMPLETION STICKERWAR2601 ea

Table 1

 

Removal

FL955A, C: Trucks with Single Front Steer Axle

NOTE: Tie rods and tie rod ends are not available separately. The entire tie rod assembly must be replaced.

1. Check the base label (Form WAR259) for a completion sticker for FL955 (Form WAR260) indicating this work has been done. The base label is usually located on the passenger-side door, about 12 inches (30 cm) below the door latch. If a completion sticker is present, no work is needed. If a completion sticker is not present, continue with the next step.

2. Park the vehicle on a level surface, shut down the engine, and set the parking brake. Chock the rear tires.

3. At both ends of the tie rod, remove the cotter pins.

4. At both ends of the tie rod, remove the castle nuts.

5. At both ends of the tie rod assembly, use a Tiger Toolยฎ MK6 slack adjuster puller or equivalent, shown in Fig. 1 to remove the tie rod end from the tie rod arm as shown in Fig. 2.

 

Installation

FL955A, C: Trucks with Single Front Steer Axle

NOTE: The tie rod clamp bolt must be on the bottom of the tie rod and the nut on the bolt must face to the rear of the vehicle. An alignment rib on the tie rod prevents incorrect installation. To properly align the clamp on the tie rod (left and right, side to side), the tie rod rib must fit inside of the corresponding groove in the tie rod clamp.

1. Remove the plastic protective covers from both castle nuts of the new tie rod assembly.

2. On one side of the vehicle, install the tie rod end in the spindle. Install the new castle nut and hand tighten
it.

3. Adjust the tie rod until the other end of the tie rod can be installed into the spindle on the other side of the vehicle. Install the other tie rod end into the spindle. Install the new castle nut and hand tighten it. Fig. 3 shows the USK tie rod bolt orientation. Fig. 4 and Fig. 5 show adjustments for each type of the tie rod.

4. Tighten the castle nuts 120 to 170 lbfยทft (163 to 230 Nยทm). If the cotter pin hole in the tie rod end stud is not aligned with a castle nut slot, turn the castle nut up to one-sixth of a turn to align it.

5. Install a new cotter pin in the tie rod end stud and castle nut. Ensure the tangs are bent properly. Fig. 6 shows an installed tie rod assembly with castle nut and cotter pin.

6. Perform a full steering alignment. For instructions, see Group 33 of the respective workshop manual.

7. Clean a spot on the base label (Form WAR259), write the recall number, FL955, on a red completion sticker (Form WAR260), and attach it to the base label, indicating this work has been completed.

 

FL955B: Trucks with Two Front Steer Axles

1. Check the base label (Form WAR259) for a completion sticker for FL955 (Form WAR260) indicating this work has been done. The base label is usually located on the passenger-side door, about 12 inches (30 cm) below the door latch. If a completion sticker is present, no work is needed. If a completion sticker is not present, continue with the next step.

2. Park the vehicle on a level surface, shut down the engine, and set the parking brake. Chock the rear tires.

3. Identify the tie rods for the front and the rear steer axle.

4. Repeat the above removal and installation procedures for both axles.

5. Clean a spot on the base label (Form WAR259), write the recall number, FL955, on a red completion sticker (Form WAR260), and attach it to the base label, indicating this work has been completed.

 

 


Chronology :

MeritoreBay logo, Inc. informed DTNA on September 7, 2022 that cracking in 2 tie rod clamps had been discovered on their manufacturing line and that they had contained the issue to a certain affected population. DTNA promptly began an investigation of the potential severity of the issue and the population. That investigation did not find any field reports, warranty claims, accidents nor injuries related to the issue. After evaluating the population based upon information from MeritoreBay logo, DTNA expanded its search to look for other possible vehicles with tie rod clamp cracking issues that supplier MeritoreBay logo possibly missed; that investigation found no such vehicles. On September 22nd, 2022, in an abundance of caution, DTNA decided to conduct a safety recall on the initially suggested population.

 


5 Affected Products

Vehicles

MAKEMODELYEAR
FREIGHTLINEReBay logo114SD2023
WESTERN STAReBay logo47002023
WESTERN STAReBay logo49002023
WESTERN STAReBay logo49X2023
WESTERN STAReBay logo69002023

 


12 Associated Documents

Defect Information Report

RMISC-22V722-0299.pdf 731.964KB

 


Defect Notice 573 Report

RCLRPT-22V722-5741.PDF 215.895KB

 


Recall Acknowledgement

RCAK-22V722-2405.pdf 645.233KB

 


Manufacturer Notices(to Dealers,etc)

RCMN-22V722-2058.pdf 565.595KB

 


ISSUED Interim Owner Notification Letter(Part 577)

RIONL-22V722-8008.pdf 140.505KB

 


Recall 573 Report – November 30, 2022

RCLRPT-22V722-5478.PDF 216.105KB

 


Recall 573 Report – November 30 2022

RCLRPT-22V722-6163.PDF 215.997KB

 


Amended Defect Information Report

RMISC-22V722-0544.pdf 731.265KB

 


Manufacturer Notices(to Dealers,etc)

RCMN-22V722-0173.pdf 281.857KB

 


ISSUED Owner Notification Letter(Part 577)

RCONL-22V722-2463.pdf 143.611KB

 


Recall Quarterly Report #1, 2023-1

RCLQRT-22V722-9573.PDF 211.131KB

 


Recall Quarterly Report #2, 2023-2

RCLQRT-22V722-1221.PDF 211.231KB

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V722&docType=RCL

 


 

Bestseller No. 1
Yonligonju Inner Tie Rod Removal Tool, Master Inner Tie Rod Tool Set with 12 Crowfoot Adapters & 1/2 Inch Drive Tube for Tie Rods Remove & Install Suitable for Domestic & Import Cars(Blue)
  • Universal Compatibility๏ผšThis Inner Tie Rod Removal Kit is designed to fit most domestic and imported vehicles, including cars, pickups, and SUVs. It allows for the safe and efficient removal and installation of inner tie rods without the need to remove the rack and pinion, saving you time and effort during vehicle maintenance.
  • The precision - crafted sliding ring ensures a firm hold on the crowfoot adapter, guaranteeing it won't bend during operation. Additionally, tie rods fit perfectly into the adapter, centering precisely on the tool for optimal performance.
  • Inner Tie Rod Removal Kit: The kit comes with 12 crowfoot adapters in the most common SAE and metric sizes. These sizes include 1 - 3/16", 1 - 1/4", 1 - 5/16", 1 - 3/8", 1 - 7/16", 1 - 1/2", 29 mm, 32.5 mm, 33.6 mm, 38.4 mm, 40 mm, and 42 mm. This wide range of sizes ensures that you can handle any inner tie rod job quickly and efficiently, meeting all your vehicle repair needs.
  • Solid Construction๏ผšOur drawbar tool features a 1/2 - inch drive rod made of high - quality steel. It has been heat - treated and coated with oxide, which not only makes it extremely durable but also highly resistant to damage. It is also compatible with a 1/2" drive wrench for easy use.
  • Complete and Portable Set๏ผšThis Inner Tie Rod Removal Kit is a complete set that includes a rod, 12 adapters, and a portable case. All the tools are neatly stored and fixed in the case, making it easy to store and carry. Whether you are a professional mechanic or a DIY car enthusiast, this set is a convenient and practical addition to your tool collection.
Bestseller No. 2
CXPRO Inner Tie Rod Removal Tool Kit, Inner Tie Rod Tool Set with 12 Crowfoot Adapters 1/2 Inch Drive Tube for Tie Rods Remove & Install Cars
  • ใ€Inner Tie Rod Removal Setใ€‘Handy mechanic tool set easily removes & installs inner tie rods without removing the rack and pinion.12pcs Adapters Included Size 1-3/16", 1-1/4", 1-5/16", 1-3/8", 1-7/16", 1-1/2", 29 mm, 32.5 mm, 33.6 mm, 38.4 mm, 40 mm, and 42 mm. Fits inner tie rods from 1-3/16 inches to 42 mm, ensuring compatibility with most vehicles.
  • ใ€Easy Handling with 1/2-Inch Drive Tubeใ€‘ The tie rod end puller in the kit features a 1/2-inch drive tube handle. This design makes it effortless to grip and maneuver, providing excellent control and leverage while removing and reinstalling tie rod ends. DO NOT USE IMPACT WRENCH.
  • ใ€Versatilityใ€‘With 13 pieces, including crowfoot adapters and a 1/2-inch drive tube, this tool kit offers versatility to tackle various inner tie rod sizes and configurations. It ensures compatibility with a wide range of vehicles. Its knurled grip keeps you in total control at all times
  • ใ€High-Quality Constructionใ€‘Constructed from AISI 1045 medium carbon steel, this tie-rod removal set boasts admirable strength and will give you corrosion-proof service for years. The sturdy construction can withstand the demands of frequent use, providing reliable and consistent results.
  • ใ€Easy Storageใ€‘A rugged carrying case is included to keep all tool components neatly organized and stored. As a complete professional set, portable 13-piece master inner tie rod tools deliver the performance demanded by automotive shops and DIY mechanics alike.
Bestseller No. 3
Orion Motor Tech Inner Tie Rod Removal Tool Kit, Inner Tie Rod Tool for Tie Rod Removal and Installation, Master Inner Tie Rod Tool Set with 12 Crowfoot Adapters 1/2 Inch Drive Tube
  • INNER TIE ROD REMOVAL TOOL: This Orion Motor Tech inner tie rod removal tool set lets you remove and install inner tie rods without removing the rack and pinion; the 1/2 Inch drive tube handle with a 2.1 in inner diameter allows servicing on small cars, pick-ups, and SUVs
  • 12 CROWFOOT ADAPTERS: The 12 crowfoot adapters cover most common SAE and metric sizes of 1-3/16", 1-1/4", 1-5/16", 1-3/8", 1-7/16", 1-1/2", 29 mm, 32.5 mm, 33.6 mm, 38.4 mm, 40 mm, and 42 mm
  • UNIQUE DESIGN: Our inner tie rod remover's 20 inch tube handle lets you remove and install inner tie rods in places where sockets and wrenches canโ€™t fit; works on inner tie rods with inaccessible wrench flats
  • SUPERIOR DURABILITY: Our tie rod drawing tools and adapters are steel forged for lasting strength; the flexible sliding collar at the top of the sleeve tightly attaches the crowd feet adapters
  • HASSLE-FEE OPERATION: Thanks to intuitive design and clear instructions our rod removal set is easy to use; select the right adapter, slide it over the tie rod, click the tool and adapter together, then use a 1/2 inch ratchet or impact wrench to remove the rod
Bestseller No. 4
Bicos Inner Tie Rod Removal Tool Master Inner Tie Rod Tool Set with 12 Crowfoot Adapters 1/2 Inch Drive Tube for Tie Rod Removal and Installation
  • ใ€Premium Construction for Long-Lasting Durabilityใ€‘ Inner Tie Rod Tool Kit is built from high-strength steel, ensuring superior durability even under heavy use. Its reinforced tool wall minimizes the risk of breakage, making it the ideal choice for professional mechanics and DIY enthusiasts who demand reliability for tough jobs.
  • ใ€Precision Engineering for Secure Fitใ€‘ Designed with precision in mind, Inner Tie Rod Tool Kitfeatures a sliding ring mechanism that securely holds the crowfoot adapter in place, preventing any bending or slippage during operation. Tie rods remain centered and stable, ensuring an efficient and accurate removal and installation process.
  • ใ€Effortless Tie Rod Removal & Installationใ€‘ This heavy-duty inner tie rod tool allows for quick and easy removal and installation of inner tie rods without the need to disassemble the rack and pinion, significantly streamlining your vehicle maintenance tasks and saving time on repairs.
  • ใ€Simple & User-Friendly Operationใ€‘ Select the correct adapter and slide it onto the inner tie rod. Attach the tube to the tie rod. Align the slot and rotate the collar to securely lock the adapter in place. Insert a 1/2" drive tool into the hole to easily remove the tie rod. This easy-to-follow process ensures smooth and efficient use every time.
  • ใ€ Wide Compatibility with Multiple Vehicle Sizesใ€‘ The Inner Tie Rod Tool Kit includes 12 Crowfoot adapters, ranging from 1-3/16" to 42 mm, ensuring compatibility with a wide variety of vehicles. Sizes included are: 1-3/16", 1-1/4", 1-5/16", 1-3/8", 1-7/16", 1-1/2", 29 mm, 32.5 mm, 33.6 mm, 38.4 mm, 40 mm, and 42 mm, covering most car makes and models.
Bestseller No. 5
limontek Inner Tie Rod Removal Tool, Master Inner Tie Rod Tool Set with 12 Crowfoot Adapters & 1/2 Inch Drive Tube for Tie Rods Remove & Install (Blue)
  • Solid Construction -- Crafted from high-strength steel, this tie rod tool kit is built to last through frequent use, thickened tool wall to prevent it from breaking.
  • Professional craftsmanship -- Precision sliding ring holds the crowfoot adapter tightly in place, the adapter will not bend during use. Tie rods fit snugly into the adapter and are centered on the tool.
  • Easy Removal & Installation -- The heavy-duty steel inner tie rod tool allows removal and installation of inner tie rods without disassembling the rack and pinion for simplified maintenance. DO NOT USE IMPACT WRENCH.
  • How to Use -- 1. Select the correct adapter and slip it over the inner tie rod. 2. slide the tube onto the tie rod. 3. Align the slot, then rotate the collar to lock the adapter in place. 4. Insert the 1/2" drive tool into the end hole and remove the tie rod.
  • Popular Size Coverage -- 12pcs Crowfoot Adapters Included Size 1-3/16", 1-1/4", 1-5/16", 1-3/8", 1-7/16", 1-1/2", 29 mm, 32.5 mm, 33.6 mm, 38.4 mm, 40 mm, and 42 mm. Fits inner tie rods from 1-3/16 inches to 42 mm, ensuring compatibility with most vehicles.

Last update on 2026-06-19 / Affiliate links / Images from Amazon Product Advertising API


 

 


This product presentation was made with AAWP plugin.

Leave a Comment

Share to...