Hydraulic Leveling Leg Foot Pads May Separate – 2021-2023 Keystone Alpine, Avalanche, 2020-2023 Fuzion & Impact Travel Trailers

September 29, 2022 NHTSA CAMPAIGN NUMBER: 22V726000

Hydraulic Leveling Leg Foot Pads May Separate

A foot pad that separates during transit can become a road hazard, increasing the risk of a crash.

 

NHTSA Campaign Number: 22V726

Manufacturer KeystoneeBay logo RV Company

Components EQUIPMENT

Potential Number of Units Affected 9,678

 

Summary

KeystoneeBay logo RV Company (KeystoneeBay logo) is recalling certain 2021-2023 Alpine, Avalanche, 2020-2023 Fuzion and Impact travel trailers. The hydraulic leveling leg foot pads may become loose and separate from the vehicle.

 

Remedy

Dealers will inspect the mounting bolt and reinstall with thread locking adhesive, as necessary, free of charge. Owner notification letters were mailed November 10, 2022. Owners may contact KeystoneeBay logo customer service at 1-866-425-4369. KeystoneeBay logo’s number for this recall is 22-437.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


11/1/22

KeystoneeBay logo RV Company
SAFETY ADVISORY # 22-437
Equalizer Jack Pads

KeystoneeBay logo is conducting a voluntary RECALL notification campaign in accordance with the National Highway Transportation and Safety Act. It has been decided that the vehicles in the recall population have certain Equalizer brand hydraulic leveling legs installed that have a foot pad that may become loose and separate from the vehicle. Under certain conditions during travel, if the foot pad separates from the vehicle it can lead to an increased risk of personal injury, or vehicle crash.

 

Models Included:

Year Model Serial Number Ranges
2021 – 2023Alpine – All ModelsME781070 – ME781779

NE780000 – NE781560

PE780000 – PE780203

2021 – 2023Avalanche – All Models with Equalizer Hydraulic LevelingME761120 – ME761822

NE760000 – NE761879

PE760000 – PE760356

2020 – 2023Fuzion  – All ModelsLF811170 – LF811206

MF810000 – MF811755

NF810000 – NF811225

PF810000 – PF810165

2020 – 2023Impact  –  All Models with Equalizer Hydraulic LevelingLF815592 – LF815604

MF815010 – MF815854

NF815000 – NF815628

PF815000 – PF815084

 

Parts Required:

– KRV# 685977 – Mechanism – Foot Pad and Screw – For Side and Rear Jacks – SL-15 (as needed per inspection, VIN required for purchase)

– blue tread locker as needed (purchased locally)

 

Tools Required:

Ratchet Wrench – ½” Allen socket

Note – Check serial number on Key Express to verify the campaign is open. Some vehicles were repaired before they left KeystoneeBay logo.

When performing warranty or recall service, please make certain that appropriate Personal Protective Equipment (PPE) is used.

The remedy is to extend the four (4) rear hydraulic legs down about 3”, mark each cylinder, and test the mounting screw holding the foot pad for tightness manually using a ratchet handle/wrench (No Impact wrench).  If the screw is not tight, remove the screw, clean the mounting screw hole with brake cleaner or acetone, and reinstall it using blue thread locker. If the mounting pad is missing clean the mounting screw hole with brake cleaner or acetone and install KRV# 685977 – Mechanism – Foot Pad and Screw – For Side and Rear Jacks – SL-1, using blue thread locker.

 

REPAIR INSTRUCTIONS

Step 1

See inspection instructions.

 


Chronology :

8/15/2022 – Report made that a jack foot was missing on a local unit.

8/16/2022 – Inspection and repair of missing foot completed and an initial data collection into missing Equalizer Jack feet commenced.

8/30/2022 – meeting with Equalizer to review current data collection. Investigation opened at Equalizer to review Equalizer claims and warranty data. KeystoneeBay logo to further investigate KeystoneeBay logo claims and data.

9/7/2022 – follow up meeting to review data with Equalizer. Equalizer does not have enough information to make a determination of defect or scope. KeystoneeBay logo to finalize all claim data and review.

9/12/2022 – Notification from Equalizer that data reviewed from Equalizer and KeystoneeBay logo and does not currently does not support a safety advisory. Communication with equalizer is ongoing.

9/15/2022 – KeystoneeBay logo Safety Committee reviewed the claim data, 236 claims from 5/28/2020 to 8/31/2022, 0 death and injury reports, 0 field reports, and concluded that the data reviewed indicated a unanimous vote to pursue voluntary recall. Investigation called for to determine affected unit range and scope.

9/23/2022 – Range and scope determined.

 


14 Affected Products

Vehicles

MAKEMODELYEAR
KEYSTONEeBay logoALPINE2021-2023
KEYSTONEeBay logoAVALANCHE2021-2023
KEYSTONEeBay logoFUZION2020-2023
KEYSTONEeBay logoIMPACT2020-2023

 


9 Associated Documents

Recall Acknowledgement

RCAK-22V726-2713.pdf 645.806KB

 


Defect Notice 573 Report

RCLRPT-22V726-7645.PDF 218.213KB

 


Remedy Instructions and TSB

RCRIT-22V726-5126.pdf 598.784KB

 


ISSUED Owner Notification Letter(Part 577)

RCONL-22V726-9955.pdf 92.887KB

 


Manufacturer Notices(to Dealers,etc)

RCMN-22V726-2130.pdf 131.619KB

 


Recall Quarterly Report #1, 2022-4

RCLQRT-22V726-6405.PDF 211.153KB

 


Recall Quarterly Report #2, 2023-1

RCLQRT-22V726-1705.PDF 211.253KB

 


ISSUED Renotification Notice

RCRN-22V726-7311.pdf 106.384KB

 


Recall Quarterly Report #3, 2023-2

RCLQRT-22V726-2644.PDF 211.342KB

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V726&docType=RCL

 


 

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