Window may be Missing Emergency Exit – 2023 KZRV Durango Travel Trailers

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IMPORTANT SAFETY RECALL This notice applies to your vehicle: «VIN» «Owner_name» «Street» «City», «State» «Zip» Dear «Owner_name»: This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. KZRV has decided that a defect which relates to motor vehicle safety exists in certain 2023 Durango models. As a result, KZRV is conducting a safety recall. We apologize for any inconvenience this action may cause you; however, your safety and continued satisfaction are of the utmost importance to us. The vehicles subject to this recall were built without a secondary egress window in the living room slide out. This could hinder your evacuation of the vehicle during an emergency situation which could result in an increased risk of personal injury or death. This repair will be done at no cost to you. The remedy is to inspect your vehicle and replace the window if necessary. The repair should take approximately one hour to complete. This repair will be done at no cost to you. You should contact your selling dealer immediately to schedule a service appointment to have the defect repaired in your vehicle. If you have questions concerning this recall or if you need any assistance, please contact the KZRV Warranty/Service Department by mail at KZRV, L.P., 0985 N 900 W, Shipshewana, IN 46565, or by phone at (260)768-2034. If you had appropriate repairs completed prior to receipt of this recall notice, and if you incurred any direct cost in connection with obtaining such repair, you may be eligible to receive reimbursement from KZRV by contacting the KZRV Warranty/Service Department. If after contacting KZRV Customer Service you are still not satisfied we have done our best to remedy this situation, you may also submit a written complaint to: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, DC 20590. You may call the toll‐free Vehicle Safety Hotline at 1‐888‐327‐4236 (TTY: 1‐800‐424‐9153; or go to http://www.safercar.gov.) Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. We apologize for any inconvenience this action may cause you; however, your safety and continued satisfaction are of the utmost importance to us. Thank you for your attention and cooperation in this matter. Sincerely, KZRV, LP Delbert Miller Vice President Corporate cc: National Highway Traffic Safety Administration (NHTSA) Recreational Vehicle Safety Recall Notice Safety Recall: 22V‐756 Safety Advisory: KZ‐2022‐05 October 31, 2022 Reason for this recall What we will do What we need you to do

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IMPORTANT SAFETY RECALL KZ RV, L.P. NHTSA Recall Number 22V‐756 Transport Canada Recall Number 2022‐585 Internal Recall Number: KZ‐2022‐05 Date: October 31, 2022 TO: KZ RV Dealer Problem The vehicles subject to this recall were built without a secondary egress window in the living room slide out. This could hinder the evacuation of the vehicle during an emergency situation which could result in an increased risk of personal injury or death. RANGE OF VEHICLES INVOLVED:  2023 Durango models WARRANTY REIMBURSEMENT: A notice of this recall has been sent to affected retail owners. A copy of the Owner’s letter is included for your review. They may request that you complete the repair. If so, please follow the warranty reimbursement procedure. If the unit and/or units are in your inventory, or if you are requested to perform the repair for the retail customer, please complete the advised repair and send in a warranty claim referencing this recall number for reimbursement. The time allowed for repair is 0.2 hours for an inspection only and 1 hour for a replacement. SERVICE ACTION: Inspect the vehicle and replace the 54 x 34 window if it is found to be a standard window with an egress window. encl. – Owners Letter Delbert Miller Vice President Corporate

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-756 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : KZRV, L.P. Submission Date : OCT 09, 2022 NHTSA Recall No. : 22V-756 Manufacturer Recall No. : KZ-2022-05 Manufacturer Information : Manufacturer Name : KZRV, L.P. Address : 0985 N 900W Shipshewana IN 46565 Company phone : 800-768-4016×154/153 Population : Number of potentially involved : 42 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2023-2023 KZ RV Durango Vehicle Type : TRAILERS Body Style : Power Train : NR Descriptive Information : These vehicles may have been manufactured without an egress window in the living room slide out. Production Dates : DEC 02, 2021 – DEC 07, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Required means of egress may not be present in the living room slide out. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : The omission of the required means of egress could hinder evacuation of the vehicle during an emergency which could lead to an increased risk of personal injury or death. Description of the Cause : Production error. Identification of Any Warning that can Occur : Egress window not present. Involved Components : Part 573 Safety Recall Report 22V-756 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : Egress window Component Description : Window Component Part Number : NR Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : 9/16/2022 – Plant 6 runs out of 54 X 34 egress windows. Purchasing shows sufficient quantities were ordered and delivered. 9/19/2022 – Inventory in the shipping yard is put on hold when units are found without egress windows. 9/23/2022 – All inventory in the yard are inspected and necessary corrections made. All units in the shipping yard are made compliant. 9/26/2022 – Inventory records searched to determine if additional units could be affected. 10/3/2022 – Purchasing determines additional units could be at risk. 10/4/2022 – Potential population is established. 10/7/2022 – A safety committee meeting is held and votes to issue a recall for inspection and necessary corrections. Description of Remedy : Description of Remedy Program : Inspect and install egress window as necessary. All reimbursements will follow the general reimbursement policy on file. How Remedy Component Differs from Recalled Component : The presence of an egress window in the living room slide out. Identify How/When Recall Condition was Corrected in Production : Proper egress window placement through additional training and QC verification. Recall Schedule : Description of Recall Schedule : KZ will notify the dealers and owners of these recreational vehicles by letter. A final copy of the owner letter and dealer repair instructions will Part 573 Safety Recall Report 22V-756 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 be provided to NHTSA. KZ will be following the general reimbursement plan on file with NHTSA. Planned Dealer Notification Date : DEC 08, 2022 – DEC 08, 2022 Planned Owner Notification Date : DEC 08, 2022 – DEC 08, 2022 * NR – Not Reported

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