9901582 – Cooktop Flame May Invert – 2021-2022 Jayco Jay Feather, Jay Flight, & Jay Flight SLX Travel Trailers

October 14, 2022 NHTSA CAMPAIGN NUMBER: 22V773000

Cooktop Flame May Invert

An inverted cooktop flame increases the risk of injury or fire.

 

NHTSA Campaign Number: 22V773

Manufacturer JaycoeBay logo, Inc.

Components EQUIPMENT

Potential Number of Units Affected 2,748

 

Summary

JaycoeBay logo, Inc. (JaycoeBay logo) is recalling certain 2021-2022 JaycoeBay logo Jay Feather, Jay Flight, and Jay Flight SLX travel trailers. The cooktop flame may invert when the stove and furnace are operated at the same time.

 

Remedy

Dealers will install sealant and plywood panels to seal the area, free of charge. Owner notification letters were mailed November 29, 2022. Owners may contact JaycoeBay logo customer service at 1-800-283-8267. JaycoeBay logo’s number for this recall is 9901582.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


JaycoeBay logo Inc. has decided that a defect which relates to motor vehicle safety exists in certain JaycoeBay logo; 2021 Jay Flight, 2022 Jay Flight SLX, 2022 Jay Feather, Starcraft RVeBay logo; 2021-2022 Autumn Ridge Outfitter, Highland Ridge RVeBay logo; 2021-2022 Open Range, 2022 Range Lite, 2022 Olympia, and 2022 Olympia Sport travel trailers.

 

Reason for this recall

The flame on the cooktop will invert when the furnace is running. The cooktop is installed in a cabinet that is not sealed from the furnace area. When the furnace and the cooktop are operated at the same time the cooktop burner flame can invert leading to an increased risk of personal injury or fire.

 

Recall Remedy

Remedy consists of adding sealant and plywood panels to seal the area around the gas line hose and the area adjoining the cooktop. The remedy will be performed free of charge to you and will take approximately 45 minutes to complete.

 

What we need you to do

Please contact a JaycoeBay logo certified repair facility and schedule an appointment for this remedy. CAUTION: Do not use the cooktop and the furnace at the same time until the remedy is completed.

 


Chronology :

In January 2022, JaycoeBay logo received a claim of an inverted flame on the cooktop of a unit built in our Idaho location.

JaycoeBay logo began monitoring our data for other similar allegations. Claims slowly continued to come in and each was discussed and evaluated in our weekly Warranty Incident Review Committee (WIRC) meetings.

In May 2022, an incident on a StarcrafteBay logo unit was elevated from WIRC to the Corrective Preventive Action Committee (CPAC). The CPAC committee met on May 18, 2022 and discussed the incidents and decided to open an investigation.

On September 7, 2022, CPAC decided to elevate this matter to the Safety Steering Committee (SSC). JaycoeBay logo towable engineering conducted testing to better understand the conditions that could lead to an inverted flame. This research was concluded at the start of October 2022.

On October 10, 2022 SSC met to discuss this matter and voted in favor of proceeding with a safety recall. JaycoeBay logo received a total of eight claims between January 2022 and October 2022.

 


6 Affected Products

Vehicles

MAKEMODELYEAR
JAYCOeBay logoJAY FEATHER2021-2022
JAYCOeBay logoJAY FLIGHT2021-2022
JAYCOeBay logoJAY FLIGHT SLX2021-2022

 


10 Associated Documents

Recall Acknowledgement

RCAK-22V773-6170.pdf 645.973KB

 


Defect Notice 573 Report

RCLRPT-22V773-2398.PDF 215.338KB

 


Recall 573 Report – 11/11/2022

RCLRPT-22V773-2159.PDF 215.553KB

 


Recall 573 Report – 11/18/2022

RCLRPT-22V773-2804.PDF 215.553KB

 


Remedy Instructions and TSB

RCRIT-22V773-9152.pdf 1616.252KB

 


Manufacturer Notices(to Dealers,etc)

RCMN-22V773-0977.pdf 168.019KB

 


ISSUED Owner Notification Letter(Part 577)

RCONL-22V773-0165.pdf 60.898KB

 


Recall Quarterly Report #1, 2022-4

RCLQRT-22V773-3831.PDF 211.12KB

 


Recall Quarterly Report #2, 2023-1

RCLQRT-22V773-2753.PDF 211.217KB

 


Recall Quarterly Report #3, 2023-2

RCLQRT-22V773-5776.PDF 211.307KB

 


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