October 21, 2022 NHTSA CAMPAIGN NUMBER: 22V795000
LP Fuel Line May Contact Tire and Cause a Gas Leak
A gas leak in the presence of an ignition source increases the risk of a fire.
NHTSA Campaign Number: 22V795
Manufacturer Winnebago
Industries, Inc.
Components EQUIPMENT
Potential Number of Units Affected 4,616
Summary
Winnebago
Industries, Inc. (Winnebago
) is recalling certain 2020-2023 View and Navion vehicles. The LP fuel line is routed near the rear wheel well, which may allow the fuel line to contact the tire and become damaged, resulting in a gas leak.
Remedy
Dealers will secure the LP line with secondary cable ties, free of charge. Owner notification letters were mailed November 30, 2022. Owners may contact Winnebago
customer service at 1-641-585-6939 or 1-800-537-1885. Winnebago
’s number for this recall is 170.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
REASON FOR THIS RECALL
Winnebago
has decided that a defect related to motor vehicle safety exists on certain 20202023 View and Navion motorhomes. Our records indicate that you have purchased a vehicle with the serial number which appears above. These motor homes were manufactured March 1, 2019, through October 13, 2022.
In some instances, it is possible the tire can contact the LP line routed near the rear driver side wheel well and wear a hole in the LP line causing a leak. The LP line may not have been secured properly, which in some cases allowed for more slack in the LP line enabled the LP line to contact the rear tire. A LP leak in the presence of an ignition source could result in a fire.
WHAT WE WILL DO
Winnebago
will inspect the hose, replace if necessary and add additional secondary supports. This will be at no charge to you.
WHAT YOU SHOULD DO
Please contact your Winnebago
motorhome dealer or locate a Winnebago
dealer at https://www.winnebago.com/shopping–tools/locate–a–dealer immediately to arrange for an appointment. The labor time necessary to perform this correction will be approximately 1 hour. Please allow additional time for the dealer to process your vehicle
Winnebago
Motorhome dealers are best equipped to obtain parts and provide service to ensure your vehicle is corrected as promptly as possible. However, if you take your vehicle to the dealer on the agreed date and they do not service this condition on that date or within five days, we recommend you contact Winnebago
, Attn.: Customer Care at (641) 585-6939 or (800) 5371885. If you are still unable to obtain such service without charge to you and within a reasonable time, you may contact the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Washington, DC 20590 or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 [TTY: (800) 424-9153] or go to http://www.safercar.gov.
IF YOU HAVE PREVIOUSLY PAID FOR THIS REPAIR
If you have paid to remedy this issue, you may be eligible for a refund. To obtain information on a refund, contact Winnebago
Customer Care by email at [email protected] or write us at Customer Care Department, P.O. Box 152, Forest City, Iowa 50436 or by telephone at (641) 585-6939 or (800) 537-1885.
INSTRUCTIONS TO PERFORM RECALL CAMPAIGN 170
Models Affected:
Certain Model Year Winnebago
2020-2023 View and Navion (500-Series) Motorhomes. These motorhomes were manufactured from March 1, 2019, through October 13, 2022. Tools Required:
- Tool to cut cable tie
- Screw gun with w/#2 Phillips Magnet Tip.
- Jack and jack Stands certified to support the weight of the vehicle.
Parts Required:
Part Kit #RC7904-23-770
- (2) Standard cable ties (Use as required)
- (1) Button head Cable tie
Procedure:
1. Record and Verify the Serial Number of the coach is affected by recall 170.
2. Raise the rear of the coach 4” with the on-board leveling system or hydraulic jack to increase the clearance between the driver’s side wheel lip and rear tire.
3. Place jack stands under frame rails before performing work under coach.
4. Locate the Mercedes
body mount (Green arrow), L.P. line (Blue arrow), other system lines (Red arrow), and system lines clamp next to the body mount (Yellow arrow) and inspect all system lines for damage. Note: The 524V has an additional 1” diameter macerator line in this area. See step 10 for the completed 524V routing.
5. If damage is noticed, contact Technical Assistance at 1-866-653-4329 to order replacement parts.
6. Remove the clamp, or clamps holding the system lines that are within 6” of the body mount (Yellow arrow) on the outside of the frame rail.
7. With the clamp removed, lift the system lines over the body mount, removing all excess slack in the L.P. line and system lines (Shown with the green arrow). Note: Do not route the 524V macerator line over the body mount. See step 10 for the 524V macerator line routing.
8. Group the L.P. line and system lines together over the body mount hole
9. Insert the button head tie, from the bottom of the mount, up through the hole, around the L.P. line and system lines, and back through the same hole as shown below (Red arrow location).
10. On the 524V, reuse the clamp previously removed to reattach the macerator line (Shown with the blue arrow). Note: The best practice is to keep the macerator line horizontal in this area to prevent excess trapping.
11. Trim off the excess tie leaving a 1” long tail. Make sure the button head tie is installed as shown and that it is properly wrapped around the L.P. line and system lines as shown.
12. With coach still lifted, make sure all systems are routed and strapped up properly. Tie up all loose systems as needed with standard cable ties from kit. 13. Remove jack stands
13. Lower vehicle.
14. Work is completed.
If you have any questions regarding this recall remedy, please contact Winnebago
Technical Assistance at 1-866-653-4329.
Chronology :
In or around late June / early July of 2022, two customer complaints, including one VOQ, related to LP line contacting a rear tire were reported to Winnebago
. Subsequently an investigation was opened. During the course of the investigation, Winnebago
Industries identified 22 incidents where the LP line was found to be in contact with the rear tire, occurring between November 2020 and October 2022.
On 10-12-22 Safety Committee met and determined this was a recall.
On10-14-22 Recall committee met.
On 10 -21 -22 submitted 573 notice on NHTSA portal.
8 Affected Products
Vehicles
10 Associated Documents
Recall Acknowledgement
RCAK-22V795-9444.pdf 646.462KB
Defect Notice 573 Report
RCLRPT-22V795-6149.PDF 213.312KB
Recall 573 Report – 10/26/2022
RCLRPT-22V795-1186.PDF 213.365KB
Recall 573 Report – 11/14/2022
RCLRPT-22V795-1056.PDF 213.392KB
Manufacturer Notices(to Dealers,etc)
Remedy Instructions and TSB
RCRIT-22V795-9599.pdf 506.296KB
ISSUED Owner Notification Letter(Part 577)
RCONL-22V795-1798.pdf 46.772KB
Recall Quarterly Report #1, 2022-4
RCLQRT-22V795-3496.PDF 211.148KB
Recall Quarterly Report #2, 2023-1
RCLQRT-22V795-0096.PDF 211.258KB
Recall Quarterly Report #3, 2023-2
RCLQRT-22V795-3062.PDF 211.345KB
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SEOCONTENT-START
INSTRUCTIONS TO PERFORM RECALL CAMPAIGN 170 ___________________________________________________________________ Instructions to perform Recall Campaign 170 – Pg.1 Models Affected: Certain Model Year Winnebago
2020-2023 View and Navion (500-Series) Motorhomes. These motorhomes were manufactured from March 1, 2019, through October 13, 2022. Tools Required: • Tool to cut cable tie • Screw gun with w/#2 Phillips Magnet Tip. • Jack and jack Stands certified to support the weight of the vehicle. Parts Required: Part Kit #RC7904-23-770 • (2) Standard cable ties (Use as required) • (1) Button head Cable tie Procedure: 1. Record and Verify the Serial Number of the coach is affected by recall 170. 2. Raise the rear of the coach 4” with the on-board leveling system or hydraulic jack to increase the clearance between the driver’s side wheel lip and rear tire. 3. Place jack stands under frame rails before performing work under coach. 4. Locate the Mercedes
body mount (Green arrow), L.P. line (Blue arrow), other system lines (Red arrow), and system lines clamp next to the body mount (Yellow arrow) and inspect all system lines for damage. Note: The 524V has an additional 1” diameter macerator line in this area. See step 10 for the completed 524V routing. 5. If damage is noticed, contact Technical Assistance at 1-866-653-4329 to order replacement parts. 6. Remove the clamp, or clamps holding the system lines that are within 6” of the body mount (Yellow arrow) on the outside of the frame rail. Instructions to perform Recall Campaign 170 – Pg.2 7. With the clamp removed, lift the system lines over the body mount, removing all excess slack in the L.P. line and system lines (Shown with the green arrow). Note: Do not route the 524V macerator line over the body mount. See step 10 for the 524V macerator line routing. 8. Group the L.P. line and system lines together over the body mount hole 9. Insert the button head tie, from the bottom of the mount, up through the hole, around the L.P. line and system lines, and back through the same hole as shown below (Red arrow location). 10. On the 524V, reuse the clamp previously removed to reattach the macerator line (Shown with the blue arrow). Note: The best practice is to keep the macerator line horizontal in this area to prevent excess trapping. Instructions to perform Recall Campaign 170 – Pg.3 11. Trim off the excess tie leaving a 1” long tail. Make sure the button head tie is installed as shown and that it is properly wrapped around the L.P. line and system lines as shown. 12. With coach still lifted, make sure all systems are routed and strapped up properly. Tie up all loose systems as needed with standard cable ties from kit. 13. Remove jack stands 14. Lower vehicle. 15. Work is completed. If you have any questions regarding this recall remedy, please contact Winnebago
Technical Assistance at 1-866-653-4329.
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IMPORTANT SAFETY RECALL NHTSA Safety Recall 22V-795 THIS NOTICE APPLIES TO YOUR VEHICLE. RE: BODY SERIAL CHASSIS SERIAL Dear Owner: This notice is being sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. REASON FOR THIS RECALL Winnebago
has decided that a defect related to motor vehicle safety exists on certain 2020-2023 View and Navion motorhomes. Our records indicate that you have purchased a vehicle with the serial number which appears above. These motor homes were manufactured March 1, 2019, through October 13, 2022. In some instances, it is possible the tire can contact the LP line routed near the rear driver side wheel well and wear a hole in the LP line causing a leak. The LP line may not have been secured properly, which in some cases allowed for more slack in the LP line enabled the LP line to contact the rear tire. A LP leak in the presence of an ignition source could result in a fire. WHAT WE WILL DO Winnebago
will inspect the hose, replace if necessary and add additional secondary supports. This will be at no charge to you. WHAT YOU SHOULD DO Please contact your Winnebago
motorhome dealer or locate a Winnebago
dealer at https://www.winnebago.com/shopping-tools/locate-a-dealer immediately to arrange for an appointment. The labor time necessary to perform this correction will be approximately 1 hour. Please allow additional time for the dealer to process your vehicle Winnebago
Motorhome dealers are best equipped to obtain parts and provide service to ensure your vehicle is corrected as promptly as possible. However, if you take your vehicle to the dealer on the agreed date and they do not service this condition on that date or within five days, we recommend you contact Winnebago
, Attn.: Customer Care at (641) 585-6939 or (800) 537-1885. If you are still unable to obtain such service without charge to you and within a reasonable time, you may contact the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Washington, DC 20590 or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 [TTY: (800) 424-9153] or go to http://www.safercar.gov. IF YOU HAVE PREVIOUSLY PAID FOR THIS REPAIR If you have paid to remedy this issue, you may be eligible for a refund. To obtain information on a refund, contact Winnebago
Customer Care by email at [email protected] or write us at Customer Care Department, P.O. Box 152, Forest City, Iowa 50436 or by telephone at (641) 585-6939 or (800) 537-1885. IF YOU HAVE CHANGED ADDRESS OR SOLD THE VEHICLE If you have changed address, sold, or traded your vehicle, please let us know by contacting Winnebago
Customer Care by email at [email protected] or in writing at Customer Care Department, P.O. Box 152, Forest City, Iowa 50436 or by telephone at (641) 585-6939 or (800) 537-1885. Presentation of this letter to the service center will assist in making the necessary correction to your vehicle in the shortest possible time. Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your safety and continued satisfaction with our products. This letter does not constitute an acknowledgement of legal liability. _____________________________ Winnebago
Industries Forest City, Iowa 50436 Enclosure
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NHTSA Safety Recall 22V-795 TO: Winnebago
Dealers SUBJECT: Campaign # 170 – LP Hose / Tire The National Traffic and Motor Vehicle Safety Act, as amended, provides that each vehicle which is subject to a recall campaign of this type must be adequately repaired within a reasonable time after the owner has tendered it for repair. A failure to adequately repair within 60 days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time. If the condition is not adequately repaired within a reasonable time, the owners may be entitled to an identical or reasonably equivalent vehicle at no charge or to a refund of the purchase price less a reasonable allowance for depreciation. To avoid having to provide these burdensome solutions, every effort must be made to promptly schedule an appointment with each owner and to repair their vehicle as soon as possible. As you will see in reading the enclosed copy of the letter, which is being sent to owners, the owners are being instructed to contact Winnebago
, if you do not remedy the condition within five days of the mutually agreed upon service date. If the condition is not remedied within a reasonable time, they are instructed on how to contact the National Highway Traffic Safety Administration. REASON FOR THIS RECALL Winnebago
has decided that a defect related to motor vehicle safety exists on certain 2020-2023 View and Navion motorhomes. These motor homes were manufactured March 1, 2019 through October 13, 2022. In some instances, it is possible the tire can contact the LP line routed near the rear driver side wheel well and wear a hole in the LP line causing a leak. The LP line may not have been secured properly, which in some cases allowed for more slack in the LP line enabled the LP line to contact the rear tire. A LP leak in the presence of an ignition source could result in a fire. OWNER NOTIFICATION Owners will be notified of this campaign by Winnebago
. For all units in your inventory, the notification will be mailed to you. DO NOT DELIVER ANY SUBJECT UNIT TO A CUSTOMER UNTIL CORRECTIVE ACTION HAS BEEN TAKEN. Enclosed is a list of vehicles shipped to you. DEALER CAMPAIGN RESPONSIBILITY Dealers are to service all vehicles subject to this campaign at no charge to owners regardless of mileage, age of vehicle, or ownership from this time forward. Whenever a vehicle subject to this campaign is taken into new or used vehicle inventory or it is in your dealership for service in the future, you should take the steps necessary to be sure the campaign correction has been made before reselling or releasing the vehicle. Owners of vehicles recently sold from your new vehicle inventory are to be contacted by the dealer and arrangements made to make the required correction according to instructions contained in this campaign. INSTRUCTION TO PERFORM CAMPAIGN # 170 – LP Hose / Tire Affected Models: Certain 2020-2023 View and Navion motorhomes. Repair Procedure: Refer to instructions for inspection and Securing LP line Parts Information: To minimize any inconvenience to your customers, we strongly encourage you to promptly order part kits for the vehicles on the attached list. This will ensure you have adequate inventory for your customers. Order the following Part Kit from Winnebago
using the WinPortal system. You will be placing the order as a recall order. You will need the recall dealer number and the Winnebago
serial number of the affected vehicle to place the order. Dealer Number: 7904 Qty. Part Description Part Number 1 Hose support kit RC7904-23-770 REIMBURSEMENT When the service has been completed, submit the labor amount and labor operation number listed below. Your repair order must be properly signed by both the dealer and the owner. OPERATION NUMBER TIME ALLOWANCE LP Hose securement 24700101 .5 hours Thank you for your cooperation. ______________________________ Winnebago
Industries Forest City, Iowa 50436 Enclosures
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-795 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Winnebago
Industries, Inc. Submission Date : OCT 21, 2022 NHTSA Recall No. : 22V-795 Manufacturer Recall No. : 170 Manufacturer Information : Manufacturer Name : Winnebago
Industries, Inc. Address : PO BOX 152 605 W. Crystal Lake Rd. Forest City IA 50436 Company phone : 1-641-585-3535 Population : Number of potentially involved : 4,616 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2020-2023 Winnebago
View and Navion Vehicle Type : Body Style : Power Train : NR Descriptive Information : Affected VINs were found thru our production records and Engineering drawing records. Production Dates : MAR 01, 2019 – OCT 13, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : In some instances, it is possible the tire can contact the LP line routed near the rear wheel well and wear a hole in the LP line causing a leak. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : A LP leak in the presence of an ignition source could result in a fire. Description of the Cause : The LP line may not have been secured properly, which in some cases allowed for more slack in the LP line enabled the LP line to contact the rear tire. Identification of Any Warning that can Occur : Smell LP odorant and notice loss of LP Involved Components : Part 573 Safety Recall Report 22V-795 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : NR Component Description : NR Component Part Number : NR Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : In or around late June / early July of 2022, two customer complaints, including one VOQ, related to LP line contacting a rear tire were reported to Winnebago
. Subsequently an investigation was opened. During the course of the investigation, Winnebago
Industries identified 22 incidents where the LP line was found to be in contact with the rear tire, occurring between November 2020 and October 2022. On 10-12-22 Safety Committee met and determined this was a recall. On10-14-22 Recall committee met. On 10 -21 -22 submitted 573 notice on NHTSA portal. Description of Remedy : Description of Remedy Program : A remedied vehicle will have a secondary 130 lb. rated button head cable ties installed to assist the original clamps Our reimbursement plan is on file How Remedy Component Differs from Recalled Component : Button Head cable ties are installed in the wheel well area Identify How/When Recall Condition was Corrected in Production : The currant productions units utilize a different clamp and bolt assembly located on top of the frame rail. Recall Schedule : Description of Recall Schedule : NR Planned Dealer Notification Date : DEC 02, 2022 – DEC 02, 2022 Planned Owner Notification Date : DEC 02, 2022 – DEC 02, 2022 Part 573 Safety Recall Report 22V-795 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-795 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Winnebago
Industries, Inc. Submission Date : OCT 26, 2022 NHTSA Recall No. : 22V-795 Manufacturer Recall No. : 170 Manufacturer Information : Manufacturer Name : Winnebago
Industries, Inc. Address : PO BOX 152 605 W. Crystal Lake Rd. Forest City IA 50436 Company phone : 1-641-585-3535 Population : Number of potentially involved : 4,616 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2020-2023 Winnebago
View and Navion Vehicle Type : Body Style : Power Train : NR Descriptive Information : Affected VINs were found thru our production records and Engineering drawing records. Production Dates : MAR 01, 2019 – OCT 13, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : In some instances, it is possible the tire can contact the LP line routed near the rear wheel well and wear a hole in the LP line causing a leak. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : A LP leak in the presence of an ignition source could result in a fire. Description of the Cause : The LP line may not have been secured properly, which in some cases allowed for more slack in the LP line enabled the LP line to contact the rear tire. Identification of Any Warning that can Occur : Smell LP odorant and notice loss of LP Involved Components : Part 573 Safety Recall Report 22V-795 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : LP Fuel Line Component Description : LP Fuel Line Component Part Number : N/A – Numerous Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : In or around late June / early July of 2022, two customer complaints, including one VOQ, related to LP line contacting a rear tire were reported to Winnebago
. Subsequently an investigation was opened. During the course of the investigation, Winnebago
Industries identified 22 incidents where the LP line was found to be in contact with the rear tire, occurring between November 2020 and October 2022. On 10-12-22 Safety Committee met and determined this was a recall. On10-14-22 Recall committee met. On 10 -21 -22 submitted 573 notice on NHTSA portal. Description of Remedy : Description of Remedy Program : A remedied vehicle will have a secondary 130 lb. rated button head cable ties installed to assist the original clamps “ Reimbursement requests will fall under the general reimbursement plan on file with NHTSA.” How Remedy Component Differs from Recalled Component : Button Head cable ties are installed in the wheel well area Identify How/When Recall Condition was Corrected in Production : The currant productions units utilize a different clamp and bolt assembly located on top of the frame rail. Recall Schedule : Description of Recall Schedule : NR Planned Dealer Notification Date : DEC 02, 2022 – DEC 02, 2022 Planned Owner Notification Date : DEC 02, 2022 – DEC 02, 2022 Part 573 Safety Recall Report 22V-795 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-795 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Winnebago
Industries, Inc. Submission Date : NOV 14, 2022 NHTSA Recall No. : 22V-795 Manufacturer Recall No. : 170 Manufacturer Information : Manufacturer Name : Winnebago
Industries, Inc. Address : PO BOX 152 605 W. Crystal Lake Rd. Forest City IA 50436 Company phone : 1-641-585-3535 Population : Number of potentially involved : 4,616 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2020-2023 Winnebago
View and Navion Vehicle Type : Body Style : Power Train : NR Descriptive Information : Affected VINs were found thru our production records and Engineering drawing records. Production Dates : MAR 01, 2019 – OCT 13, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : In some instances, it is possible the tire can contact the LP line routed near the rear wheel well and wear a hole in the LP line causing a leak. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : A LP leak in the presence of an ignition source could result in a fire. Description of the Cause : The LP line may not have been secured properly, which in some cases allowed for more slack in the LP line enabled the LP line to contact the rear tire. Identification of Any Warning that can Occur : Smell LP odorant and notice loss of LP Involved Components : Part 573 Safety Recall Report 22V-795 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : LP Fuel Line Component Description : LP Fuel Line Component Part Number : N/A – Numerous Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : In or around late June / early July of 2022, two customer complaints, including one VOQ, related to LP line contacting a rear tire were reported to Winnebago
. Subsequently an investigation was opened. During the course of the investigation, Winnebago
Industries identified 22 incidents where the LP line was found to be in contact with the rear tire, occurring between November 2020 and October 2022. On 10-12-22 Safety Committee met and determined this was a recall. On10-14-22 Recall committee met. On 10 -21 -22 submitted 573 notice on NHTSA portal. Description of Remedy : Description of Remedy Program : A remedied vehicle will have a secondary 130 lb. rated button head cable ties installed to assist the original clamps “ Reimbursement requests will fall under the general reimbursement plan on file with NHTSA.” How Remedy Component Differs from Recalled Component : Button Head cable ties are installed in the wheel well area Identify How/When Recall Condition was Corrected in Production : The currant productions units utilize a different clamp and bolt assembly located on top of the frame rail. Recall Schedule : Description of Recall Schedule : Recall will go out during the first half of December Planned Dealer Notification Date : DEC 02, 2022 – DEC 02, 2022 Planned Owner Notification Date : DEC 02, 2022 – DEC 02, 2022 Part 573 Safety Recall Report 22V-795 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 * NR – Not Reported
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