March 1, 2018 NHTSA CAMPAIGN NUMBER: 18E011000
Welds Can Crack Causing Bikes to Detach
If a portion of the rack and the attached bicycles separate from the vehicle, they can become a road hazard, increasing the risk of a crash.
NHTSA Campaign Number: 18E011
Manufacturer RockyMounts
, Inc.
Components EQUIPMENT
Potential Number of Units Affected 565
Summary
RockyMounts, Inc. (RockyMounts) is recalling certain Split Rail 1.25″ bicycle racks, part number 11300, MonoRail 2″ bicycle racks, part number 10004, SplitRail 2″ bicycle racks, part number 11400, and MonoRail 1.25″ bicycle racks, part number 10003. The weld that attaches the hitch tube to the pivot bracket may crack and fail allowing the upper portion of the rack with the bicycles attached to separate from the vehicle.
Remedy
RockyMounts will notify owners and will provide a new rack base, free of charge. The recall began on March 8, 2018. Owners may contact RockyMounts customer service at 1-303-402-0190.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
IMPORTANT SAFETY Recall Notice
March 22, 2018
Attention RockyMounts MonoRail and SplitRail customers: This notice is being sent in accordance with the National Traffic and Motor Vehicle Safety Act. RockyMounts Inc. has identified a potential welding defect with some MonoRail and SplitRail hitch racks manufactured between 2017 and August 2018. In some cases, the weld is insufficient and could lead to failure. Stop using the rack immediately and check your rack. This affects both 1.25” and 2” models.
If your rack has no marking, it is being recalled. If it is labeled Rev H, I, J it is OK. If your rack is affected, please visit https://www.rockymounts.com/pages/recall-notices to obtain a new base. Bases will be shipped at no cost to the customer.
Safety for our customers and your bicycles is a priority. We have received reports of less than 1% with weld issues and are taking steps to ensure all the products meet our requirements. We sincerely apologize for problem and appreciate your cooperation.
If you have any questions or concerns, please call us at 303-402-0190 or email ride@rockymounts.com with your questions or concerns. If we are unable to remedy the issue at no charge within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave, SE, Washington, DC 20590 or call the toll free Safety Hotline at 888-327-4236 (TTY: 1–800–424–9153); or go to https://www.safercar.gov.
4 Affected Products
Equipments
| ROCKYMOUNTS | BIKE RACK-MONORAIL 1.25″ | 11/01/2016 – 07/31/2017 |
| ROCKYMOUNTS | BIKE RACK-MONORAIL 2″ | 11/01/2016 – 07/31/2017 |
| ROCKYMOUNTS | BIKE RACK-SPLIT RAIL 1.25 | 04/01/2016 – 08/31/2017 |
| ROCKYMOUNTS | BIKE RACK-SPLITRAIL 2″ | 03/23/2016 – 08/31/2017 |
8 Associated Documents
Defect Notice 573 Report
RCLRPT-18E011-3657.pdf 218.132KB
ISSUED Owner Notification Letter(Part 577)
RCONL-18E011-0915.pdf 2006.061KB
Recall Quarterly Report #1, 2018-1
RCLQRT-18E011-1934.PDF 211.219KB
Recall Quarterly Report #2, 2018-2
RCLQRT-18E011-5411.PDF 211.219KB
Recall Quarterly Report #3, 2018-3
RCLQRT-18E011-6041.PDF 211.304KB
Recall Quarterly Report #4, 2018-4
RCLQRT-18E011-2449.PDF 211.414KB
Recall Quarterly Report #5, 2019-1
RCLQRT-18E011-0013.PDF 211.523KB
Recall Quarterly Report #6, 2019-2
RCLQRT-18E011-2641.PDF 211.616KB
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