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December 12, 2022 NHTSA CAMPAIGN NUMBER: 22V916000
The fractured steering arm and tie rod can separate and fall to the ground, increasing the risk of a crash.
NHTSA Campaign Number: 22V916
Manufacturer East Manufacturing Corp.
Components STEERING
Potential Number of Units Affected 17
Summary
East Manufacturing Corp. (East Manufacturing) is recalling certain 2018-2021 Frame Dump Trailers. The steering arm may fracture during certain conditions, such as low speed and high side-loading.
Remedy
Dexter Axle dealers will install a new steering arm and additional welds, free of charge. Owner notification letters were mailed on November 16, 2022. Owners may contact Dexter
Axle’s customer service at 1-574-295-7888. East Manufacturing’s number for this recall is 22E-080.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Chronology :
Dexter issued Recall 22E-080 on 9/21/22, we received the letter on 9/27/22.
We determined we also needed to file a recall in late October, and sent out letters to our affected 2 customers on 11/16/22.
We have received no claims at this time.
22E080 – Steering Arm May Fracture – Dexter
Axle Smart-Steer 2.0 Self-Steering Axles
22E080 – Steering Arm May Fracture – Dexter Axle Smart-Steer 2.0 Self-Steering Axles
4 Affected Products
Vehicle
MAKE | MODEL | YEAR |
EAST MANUFACTURING | FRAME DUMP TRAILER | 2018-2021 |
11 Associated Documents
Manufacturer Notices(to Dealers,etc)
RCMN-22V916-8197.pdf 152.862KB
Defect Notice 573 Report
RCLRPT-22V916-4366.PDF 214.845KB
Recall Acknowledgement
RCAK-22V916-4738.pdf 645.716KB
Owner Notification Letter(Part 577)
RCONL-22V916-1985.pdf 100.854KB
Recall Quarterly Report #1, 2022-4
RCLQRT-22V916-9192.PDF 211.113KB
Recall 573 Report – March 29, 2023
RCLRPT-22V916-9023.PDF 214.897KB
Amendment 4 05/03/2023
RCLRPT-22V916-2207.PDF 214.942KB
Recall Quarterly Report #2, 2023-1
RCLQRT-22V916-3465.PDF 211.21KB
Recall 573 Report – 6/7/2023
RCLRPT-22V916-3048.PDF 214.922KB
Recall Quarterly Report #3, 2023-2
RCLQRT-22V916-4417.PDF 211.295KB
Recall Quarterly Report #4, 2023-3
RCLQRT-22V916-6186.PDF 211.54KB
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SEOCONTENT-START
East Manufacturing Corporation 1871 State Route #44 PO Box 277 Randolph OH 44265 T 330-325-9921 F 330-325-7851 www.eastmfg.com Nov. 16, 2022 , This letter is to inform you a Safety Recall 22E-080 has been issued by Dexter Heavy Duty. According to our records, this may affect one or more trailers you have purchased from East Manufacturing. Please see below for a list of trailers affected by this Safety Recall 22E-080: All repairs will be coordinated directly through Dexter
as noted in the official Safety Recall 22E-080. East Manufacturing Corporation 1871 State Route #44 PO Box 277 Randolph OH 44265 T 330-325-9921 F 330-325-7851 www.eastmfg.com If you have any questions, please e-mail Nick Murat at nmurat@eastmfg.com or call 330-325- 8275. Sincerely, John Zambo John Zambo Director of Engineering and Warranty East Manufacturing Corporation
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ยทl:Jยฎ DEXTER October 14, 2022 East Manufacturing Corporation ATTN: Kathryn Penny 3865 Waterloo Road Randolph, OH 44265 Dear Sir or Madam, IMPORTANT SAFETY RECALL Re: Safety Recall – Smart-Steer 2.0 Self-Steer Axle with 702887 Steer Arm Dexter
Trailer Products of Canada Corporation (“Dexter
Canada” (Ingersoll Axles)) has detennined that certain self – steer axles installed or distributed by your company may contain a defect which could be a safety risk under certain conditions or applications. Accordingly, a recall (NHTSA ID 22E-080) to address this issue was initiated effective September 21, 2022. This potential defect and the remedy are detailed in the attached Service Bulletin SBO 15 dated September 21, 2022. The affected axles are models of the Smart-Steer 2.0 self-steering axle with the 702887 bolt-on steer ann built from October 13, 2017 to October 3 0, 2022. Dexter
Canada has detennined that under certain heavy loading conditions the steer arm attached to the knuckle can potentially shear. If this condition occurs, the upper section of the sheared steer ann will remain attached to the knuckle by the mounting bolts and lower section of the steer ann will remain attached to the tie-rod assembly but potentially drag along the ground. At no time will the vehicle become uncontrollable and the operator will be able to safely operate until they can secure the axle under the vehicle. The repair, which is outlined in the Service Bulletin SB0 15 (attached), must be perfonned at a Dexter Canada authorized facility and will be at no cost to the owner (Dexter Canada will pay the cost of the prescribed repair). Please provide all known owners of your trailers which contain an affected axle with a recall notice with the specific instructions for the repair, as well the locations and contact information for authorized repair facilities. Your assistance with this matter is appreciated. Should you have any questions please contact Phil Schnurr directly at 226-242-5345 or email RecallSB0 I 5@dextergroup.com. ~~&_ R. W. Gelven, VP of Product Engineering and Product Innovation 160 Ingersoll Strut South-!l!!.flooll. Ontario NSC 3J7 โข Phone; m2> 737-4865 โข www.dtxterule.com A DEXKO GLOBAL COMPANY โข TOGETHER IS BETTER SERVICE BULLETIN #5B015 Page 1 of3 I Date: October 14, 2022 Subject: SMART-STEER 2.0 Axle with 702887 Steer Arm Based on feedback from our customers and recent analysis, Dexter Heavy Duty has Identified an ongoing issue with the 702887 steer arm configuration on the Smart-Steer 2.0 self-steer axles. Under certain repeated heavy loading conditions, the steer arm has the potential to fall. . — – – – ————– — – – – . . Smart-Steer 2.0 Axle with 702887 Steer Arm ~—— – — _______ _. โข โข G’ \ . I fiโข I” – > …. ;,, . Existing 702887-xx Steer Arm Upon receiving this service bulletin Dexter recommends making Immediate arrangements with a Dexter authorized service facility to replace the steer arms on your self-steer axle(s). Service work will include the following steps: 1. Remove the existing steer arms and mounting hardware. 2. Clean mounting surface and surrounding surfaces to prepare for mounting of the new bolt-on steer arm and additional welds. 3. Grind a 3/ 16″ chamfer along the mounting face edge (see page three for location & detail). 4. Mount new design steer arms (Part# 703293-LH/RH) with supplied hardware and torque to 400 ft-lbs. 5. Add welds as shown on page three of this bulletin. A reference table of Impacted models Is on page two of this service bulletin. Please contact your Dexter Heavy Duty Field Service Technicians RudyWoslng or Phil Schnurr at (226) 242-5291 if you have additional questions or need further clarification. We appreciate your understanding during this time. Dexter Axle Company Phone: (574) 295-7888 Nell Haslam Engineering Manager – Dexter HD 2900 Industrial Parkway East www.dexteraxle.com Elk ha rt, IN 46516 Fax: (574) 295-8666 SERVICE 1Bl!JLLEJIN #5B015 ~ ;~it!sitf~ 2.0~Axle Mocl~ls’wi~~ 702887~5~ ~—~..::. 750001 751667-1 752191 761438 750020 751684 752212 762180 750022 751776 752212-2 770001T 750022-1 751778 752252-1 771355 750023 751824 752267 771438 750029 751869 752267-1 771438-2 750030 751869-1 752267T 771776 750033 751869T-2 752267T-1 771776T 750037 751892 752271 771778 750048 751908 752290T 771869 750052 751908-T 752381 771869T 750063 752177 752474-1 772177E 751355 752178 752643 772177T 751438 752180 752722T 772178T 751438-2 752180-1 752743 772180 751438T-2 752180T 752751 772191 751638-2 752180Tยท2 752751T 772252T-1 The model number can be found in the ordering variant description. TEST123-DXT123456 ISS-SSA 751908-NPA-CCRD-22.5H Replacement steer arm kit for these models is 703294-01 and contains: ~ ยท- II”” 111111:..1โข (I .. ,.””ยทยทยทยท Iโข-“:- 1u1111 r~.,, IIโข ….. ,,1111,111 1 1 703293-LH B/ 0 steer arm LH 2 1 703293-RH B/0 steer arm RH 3 4 703100 BOLT 3/ 4-16UNF 3.25″1g GR8 Yellow Zinc (VMI) 4 Not shown Dexter Axle Company Phone: (574) 295-7888 4 1 701810 WASHER FLAT .75” MC2 GR8 (VMI) 0150425 LOCITTEยฎ, BLUE 242, 0.5ml 2900 Industrial Parkway East www.dexteraxle.com Elkhart, IN 46516 Fax: (574) 295 8666 J’ SERVICE BULLETIN #5B015 l – -, Steer Arm Welding Specifications – — — ——~ – –ยท– — – – — — – – — – Dexter Axle Company Phone: (574) 295-7888 NOTE: SOME ITEMS WERE REMOVED FOR CLARITY 2900 Industrial Parkway East www.dexteraxle.com NOTE: GRIND J/16″X ‘5ยฐCHAMfER BEFORE IHSTALUNG STEER A RM Elkhart, IN 46516 Fax: (574) 295-8666
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-916 The information contained in this report was submitted pursuant to 49 CFR ยง573 Manufacturer Name : East Manufacturing Corp. Submission Date : DEC 12, 2022 NHTSA Recall No. : 22V-916 Manufacturer Recall No. : 22E-080 Manufacturer Information : Manufacturer Name : East Manufacturing Corp. Address : 1871 State Route #44 P.O. BOX 277 Randolph OH 44265 Company phone : 330-325-9921 Population : Number of potentially involved : 17 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2018-2021 East Manufacturing Frame Dump Trailer Vehicle Type : TRAILERS Body Style : Power Train : NR Descriptive Information : 22E-080 DEXTER Trailer Products of Canada Corp determined that certain self steer axles installed or distributed by East Mfg contained a defect. Smart-Steer 2.0 axles with 702887 bolt on steer are built from October 13, 2017 to October 30, 2022. Under certain heavy loading conditions the steer arm attached to the knuckle can potentially shear. If this happens the upper section of the sheared steer arm will remain attached to the knuckle by the mounting bolts and the lower section of the steer arm will remain attached to the tie-rod assembly but potentially drag along the ground. Production Dates : NOV 06, 2017 – AUG 21, 2020 VIN Range 1 : Begin : 1e1d2x481jr063290 End : 1e1d2t485mr073236 โ Not sequential Description of Defect : Description of the Defect : Dexter Canada has determined that under certain heavy loading conditions the steer arm attached to the knuckle can potentially shear. If this condition occurs, the upper section of the sheared steer arm will remain attached to the knuckle by the mounting bolts and lower section of the steer arm will remain attached to the tie-rod assembly but potentially drag along the ground. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : …the upper section of the sheared steer arm will remain attached to the knuckle by the mounting bolts and lower section of the steer arm will remain attached to the tie-rod assembly but potentially drag along the ground. Description of the Cause : NR Part 573 Safety Recall Report 22V-916 Page 2 The information contained in this report was submitted pursuant to 49 CFR ยง573 Identification of Any Warning that can Occur : NR Involved Components : Component Name 1 : Smart Steer 2.0 Component Description : bolt on steer arm Component Part Number : 702887 Supplier Identification : Component Manufacturer Name : Dexter Trailer Products of Canada Corp Address : 2900 Industrail Parkway East Elkhart Indiana 46516 Country : United States Chronology : Recall 22E-080 issued 9/21/22 to address this issue. We sent letters to our customers affected in November of 2022. Description of Remedy : Description of Remedy Program : Dexter has outlined the repair as being to add some additional weld to strengthen the area. Dexter will reimburse the repair costs directly to the customer. How Remedy Component Differs from Recalled Component : Additional welds Identify How/When Recall Condition was Corrected in Production : Dexter did not give us this information. See 22E-080 Recall Schedule : Part 573 Safety Recall Report 22V-916 Page 3 The information contained in this report was submitted pursuant to 49 CFR ยง573 Description of Recall Schedule : East received notification in early October, 2022. East identified our units effected and sent out letter in November, 2022. Planned Dealer Notification Date : NR – NR Planned Owner Notification Date : NR – NR * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-916 The information contained in this report was submitted pursuant to 49 CFR ยง573 Manufacturer Name : East Manufacturing Corp. Submission Date : MAR 29, 2023 NHTSA Recall No. : 22V-916 Manufacturer Recall No. : 22E-080 Manufacturer Information : Manufacturer Name : East Manufacturing Corp. Address : 1871 State Route #44 P.O. BOX 277 Randolph OH 44265 Company phone : 330-325-9921 Population : Number of potentially involved : 17 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2018-2021 East Manufacturing Frame Dump Trailer Vehicle Type : TRAILERS Body Style : Power Train : NR Descriptive Information : 22E-080 DEXTER Trailer Products of Canada Corp determined that certain self steer axles installed or distributed by East Mfg contained a defect. Smart-Steer 2.0 axles with 702887 bolt on steer are built from October 13, 2017 to October 30, 2022. Under certain heavy loading conditions the steer arm attached to the knuckle can potentially shear. If this happens the upper section of the sheared steer arm will remain attached to the knuckle by the mounting bolts and the lower section of the steer arm will remain attached to the tie-rod assembly but potentially drag along the ground. Production Dates : NOV 06, 2017 – AUG 21, 2020 VIN Range 1 : Begin : 1e1d2x481jr063290 End : 1e1d2t485mr073236 โ Not sequential Description of Defect : Description of the Defect : Dexter Canada has determined that under certain heavy loading conditions the steer arm attached to the knuckle can potentially shear. If this condition occurs, the upper section of the sheared steer arm will remain attached to the knuckle by the mounting bolts and lower section of the steer arm will remain attached to the tie-rod assembly but potentially drag along the ground. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : …the upper section of the sheared steer arm will remain attached to the knuckle by the mounting bolts and lower section of the steer arm will remain attached to the tie-rod assembly but potentially drag along the ground. Description of the Cause : NR Part 573 Safety Recall Report 22V-916 Page 2 The information contained in this report was submitted pursuant to 49 CFR ยง573 Identification of Any Warning that can Occur : NR Involved Components : Component Name 1 : Smart Steer 2.0 Component Description : bolt on steer arm Component Part Number : 702887 Supplier Identification : Component Manufacturer Name : Dexter Trailer Products of Canada Corp Address : 2900 Industrail Parkway East Elkhart Indiana 46516 Country : United States Chronology : Recall 22E-080 issued by DEXTER IMT on 9/21/22 to address this issue. We sent letters to our customers affected in November of 2022. No warranty claims have been filed to this point Description of Remedy : Description of Remedy Program : Dexter has outlined the repair as being to add some additional weld to strengthen the area. Dexter will reimburse the repair costs directly to the customer. How Remedy Component Differs from Recalled Component : Additional welds Identify How/When Recall Condition was Corrected in Production : Dexter did not give us this information. See 22E-080 Recall Schedule : Part 573 Safety Recall Report 22V-916 Page 3 The information contained in this report was submitted pursuant to 49 CFR ยง573 Description of Recall Schedule : East received notification in early October, 2022. East identified our units effected and sent out letter in November, 2022. Planned Dealer Notification Date : NR – NR Planned Owner Notification Date : NR – NR * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-916 The information contained in this report was submitted pursuant to 49 CFR ยง573 Manufacturer Name : East Manufacturing Corp. Submission Date : JUN 07, 2023 NHTSA Recall No. : 22V-916 Manufacturer Recall No. : 22E-080 Manufacturer Information : Manufacturer Name : East Manufacturing Corp. Address : 1871 State Route #44 P.O. BOX 277 Randolph OH 44265 Company phone : 330-325-9921 Population : Number of potentially involved : 17 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2018-2021 East Manufacturing Frame Dump Trailer Vehicle Type : TRAILERS Body Style : Power Train : NR Descriptive Information : 22E-080 DEXTER Trailer Products of Canada Corp determined that certain self steer axles installed or distributed by East Mfg contained a defect. Smart-Steer 2.0 axles with 702887 bolt on steer are built from October 13, 2017 to October 30, 2022. Under certain heavy loading conditions the steer arm attached to the knuckle can potentially shear. If this happens the upper section of the sheared steer arm will remain attached to the knuckle by the mounting bolts and the lower section of the steer arm will remain attached to the tie-rod assembly but potentially drag along the ground. Production Dates : NOV 06, 2017 – AUG 21, 2020 VIN Range 1 : Begin : 1e1d2x481jr063290 End : 1e1d2t485mr073236 โ Not sequential Description of Defect : Description of the Defect : Dexter Canada has determined that under certain heavy loading conditions the steer arm attached to the knuckle can potentially shear. If this condition occurs, the upper section of the sheared steer arm will remain attached to the knuckle by the mounting bolts and lower section of the steer arm will remain attached to the tie-rod assembly but potentially drag along the ground. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : …the upper section of the sheared steer arm will remain attached to the knuckle by the mounting bolts and lower section of the steer arm will remain attached to the tie-rod assembly but potentially drag along the ground. Description of the Cause : NR Part 573 Safety Recall Report 22V-916 Page 2 The information contained in this report was submitted pursuant to 49 CFR ยง573 Identification of Any Warning that can Occur : NR Involved Components : Component Name 1 : Smart Steer 2.0 Component Description : bolt on steer arm Component Part Number : 702887 Supplier Identification : Component Manufacturer Name : Dexter Trailer Products of Canada Corp Address : 2900 Industrail Parkway East Elkhart Indiana 46516 Country : United States Chronology : Dexter issued Recall 22E-080 on 9/21/22, we received the letter on 9/27/22. We determined we also needed to file a recall in late October, and sent out letters to our affected 2 customers on 11/16/22. We have received no claims at this time. Description of Remedy : Description of Remedy Program : Dexter has outlined the repair as being to add some additional weld to strengthen the area. Dexter will reimburse the repair costs directly to the customer. How Remedy Component Differs from Recalled Component : Additional welds Identify How/When Recall Condition was Corrected in Production : Dexter did not give us this information. See 22E-080 Part 573 Safety Recall Report 22V-916 Page 3 The information contained in this report was submitted pursuant to 49 CFR ยง573 Recall Schedule : Description of Recall Schedule : East received notification in early October, 2022. East identified our units effected and sent out letter in November, 2022. Planned Dealer Notification Date : APR 17, 2023 – APR 17, 2023 Planned Owner Notification Date : APR 17, 2023 – APR 17, 2023 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-916 The information contained in this report was submitted pursuant to 49 CFR ยง573 Manufacturer Name : East Manufacturing Corp. Submission Date : MAY 03, 2023 NHTSA Recall No. : 22V-916 Manufacturer Recall No. : 22E-080 Manufacturer Information : Manufacturer Name : East Manufacturing Corp. Address : 1871 State Route #44 P.O. BOX 277 Randolph OH 44265 Company phone : 330-325-9921 Population : Number of potentially involved : 17 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2018-2021 East Manufacturing Frame Dump Trailer Vehicle Type : TRAILERS Body Style : Power Train : NR Descriptive Information : 22E-080 DEXTER Trailer Products of Canada Corp determined that certain self steer axles installed or distributed by East Mfg contained a defect. Smart-Steer 2.0 axles with 702887 bolt on steer are built from October 13, 2017 to October 30, 2022. Under certain heavy loading conditions the steer arm attached to the knuckle can potentially shear. If this happens the upper section of the sheared steer arm will remain attached to the knuckle by the mounting bolts and the lower section of the steer arm will remain attached to the tie-rod assembly but potentially drag along the ground. Production Dates : NOV 06, 2017 – AUG 21, 2020 VIN Range 1 : Begin : 1e1d2x481jr063290 End : 1e1d2t485mr073236 โ Not sequential Description of Defect : Description of the Defect : Dexter Canada has determined that under certain heavy loading conditions the steer arm attached to the knuckle can potentially shear. If this condition occurs, the upper section of the sheared steer arm will remain attached to the knuckle by the mounting bolts and lower section of the steer arm will remain attached to the tie-rod assembly but potentially drag along the ground. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : …the upper section of the sheared steer arm will remain attached to the knuckle by the mounting bolts and lower section of the steer arm will remain attached to the tie-rod assembly but potentially drag along the ground. Description of the Cause : NR Part 573 Safety Recall Report 22V-916 Page 2 The information contained in this report was submitted pursuant to 49 CFR ยง573 Identification of Any Warning that can Occur : NR Involved Components : Component Name 1 : Smart Steer 2.0 Component Description : bolt on steer arm Component Part Number : 702887 Supplier Identification : Component Manufacturer Name : Dexter Trailer Products of Canada Corp Address : 2900 Industrail Parkway East Elkhart Indiana 46516 Country : United States Chronology : Recall 22E-080 issued 9/21/22 to address this issue. We sent letters to our customers affected in November of 2022. Description of Remedy : Description of Remedy Program : Dexter has outlined the repair as being to add some additional weld to strengthen the area. Dexter will reimburse the repair costs directly to the customer. How Remedy Component Differs from Recalled Component : Additional welds Identify How/When Recall Condition was Corrected in Production : Dexter did not give us this information. See 22E-080 Recall Schedule : Description of Recall Schedule : East received notification in early October, 2022. Part 573 Safety Recall Report 22V-916 Page 3 The information contained in this report was submitted pursuant to 49 CFR ยง573 East identified our units effected and sent out letters in November, 2022. No warranty claims, accident reports or other notifications received. East initiated recall process on 12/12/22. Planned Dealer Notification Date : APR 17, 2023 – APR 17, 2023 Planned Owner Notification Date : APR 17, 2023 – APR 17, 2023 * NR – Not Reported
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