Missing Ventilation Hole in Battery Compartment – 2022 Demers MXP153E Ambulances

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-915 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Braun Ambulances Submission Date : DEC 11, 2022 NHTSA Recall No. : 22V-915 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Braun Ambulances Address : 1170 Production Drive Van Wert OH 45891 Company phone : 4192327020 Population : Number of potentially involved : 11 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2022-2022 Dodge RAM Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : PICKUP TRUCK Power Train : DIESEL Descriptive Information : After production inspection we determine that a recall was needed and determine the number of unit affacted There is a battery hole missing in the battery compartement. 3 unit affected on this make and model Production Dates : MAY 12, 2022 – JUN 01, 2022 VIN Range 1 : Begin : 3C7WRKBL4NG187025 End : 3C7WRKBL4NG187025 Not sequential VIN Range 2 : Begin : 3C7WRKBL8NG187027 End : 3C7WRKBL8NG187027 Not sequential VIN Range 3 : Begin : 3C7WRKBLXNG187028 End : 3C7WRKBLXNG187028 Not sequential Vehicle 2 : 2022-2022 Ford F350 / F450 Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : PICKUP TRUCK Power Train : DIESEL Descriptive Information : After production inspection we determine that a recall was needed and determine the number of unit affacted There is a battery hole missing in the battery compartement. 3 unit affected on this make and model Production Dates : JUL 04, 2022 – AUG 17, 2022 VIN Range 1 : Begin : 1FDRF3HTXNEE51688 End : 1FDRF3HTXNEE51689 Not sequential VIN Range 2 : Begin : 1FDUF4HTXNEE51691 End : 1FDUF4HTXNEE51691 Not sequential VIN Range 3 : Begin : 1FDRF3GT4NEE51686 End : 1FDRF3GT4NEE51686 Not sequential VIN Range 4 : Begin : 1FDRF3HT8NEE51687 End : 1FDRF3HT8NEE51687 Not sequential VIN Range 5 : Begin : 1FDUF4GT6NDA13967 End : 1FDUF4GT6NDA13967 Not sequential Part 573 Safety Recall Report 22V-915 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2022-2022 General Motor CK3500 Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : PICKUP TRUCK Power Train : DIESEL Descriptive Information : After production inspection we determine that a recall was needed and determine the number of unit affacted There is a battery hole missing in the battery compartement. 3 unit affected on this make and model Production Dates : JUL 11, 2022 – AUG 17, 2022 VIN Range 1 : Begin : 1GB3WSEYXNF307271 End : 1GB3WSEYXNF307271 Not sequential VIN Range 2 : Begin : 1GB3WSEY4NF307380 End : 1GB3WSEY4NF307380 Not sequential VIN Range 3 : Begin : 1GB3WSEY8NF336056 End : 1GB3WSEY8NF336056 Not sequential Description of Defect : Description of the Defect : No Ventilation in the conversion battery compartiment on th rear ambulances module FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : If Battery over charge or boil there is a potential of battery vapor emanation in the rear ambulance module Description of the Cause : NR Identification of Any Warning that can Occur : NR Involved Components : Component Name 1 : Ambulance Module Component Description : Rear Ambulance patient module Component Part Number : B800621 Supplier Identification : Component Manufacturer Name : Demers Manufacturer of Ambulances Address : 28Richelieu Part 573 Safety Recall Report 22V-915 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Beloeil Foreign States J3G 4N5 Country : Canada Chronology : November 13 , 2022 We started the visual inspection of the rear ambulance module and notice a issue on the one inspected. The ventilation hole for the battery was missing A revision of the drawing of the rear module was done back in February , 2022. Identify all unit November 14 , 2022 All ambulance module on production line were inspected and corrected A action plan is started for the unit and the field and identify them. Description of Remedy : Description of Remedy Program : The rear battery compartement need to have a hole drill for the ventilation of the battery.Install a filter in the hole. How Remedy Component Differs from Recalled Component : The hole in tha battery compartement is visually notice able Identify How/When Recall Condition was Corrected in Production : Correction in production was done the next day November , 14 , 2022 Recall Schedule : Description of Recall Schedule : Letter will be sent as soon that we havethe approval from NHTSA Planned Dealer Notification Date : DEC 19, 2022 – DEC 19, 2022 Planned Owner Notification Date : DEC 19, 2022 – DEC 19, 2022 * NR – Not Reported

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January 11 , 2023 Add page 1 of 3 VEHICLE DEFECT OWNER NOTIFICATION LETTER IMPORTANT SAFETY RECALL This notice applies to your Demers Ambulance, VIN: 3C7WRKBL4NG187025 3C7WRKBL8NG187027 3C7WRKBLXNG187028 This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. MedStar 2900 Alta Mere Drive FT Workth , TX 76116 Subject: Battery compartment ventilation / Demers MXP150 / Safety Recall Notice 22V915 Dear Demers Ambulance Owner: Demers Ambulances has determined that a defect, related to motor vehicle safety exists in certain Demers MXP150 ambulances regarding proper ventilation of the battery compartment. You are receiving this notice because our records indicate that you may have purchased a vehicle equipped with potentially improper ventilation. An improper ventilated battery compartment may increase the risk of hydrogen gasses and sulfuric acid fumes generated by the batteries to enter the patient compartment, which may be harmful to its occupants. The safety risk may occur in any operating and nonoperating conditions. Proper compartment ventilation is the sole remedy to eliminate the safety risk while the batteries are in the compartment. Exposure to these gases and fumes may result in respiratory tract irritation. WHAT YOU SHOULD DO: 1. DEMERS HIGHLY RECOMMENDS TO NOT USE YOUR VEHICLE UNTIL IT IS CORRECTED. 2. PERFORMING THE REWORK TO ADDRESS THE DEFECT Demers Ambulance Manufacturer Inc. will remedy the defect without charge to the vehicle owner. Demers Ambulance dealers will be positioned to remedy the defect on and after December 20th, 2022. The remedy will require that a hole be drilled in the battery compartment to properly ventilate it, and should be completed by a qualified technician within 1 hours. IF YOU HAVE HAD TO ALREADY CORRECT THIS DEFECT ON YOUR OWN: Demers has a program for reimbursing owners for pre-notification remedies. If you have already paid to remedy the defect explained in this letter, you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy of a problem associated with a defect. To obtain information about reimbursement call or email Demers as indicated above to learn about:  limits on the time period in which the repair or replacement of the recalled vehicle or equipment must have occurred;  necessary documentation that must be submitted to obtain reimbursement;  how to submit a claim for reimbursement of a pre-notification remedy; The Demers Ambulance contact information is as follows:  Phone: 1-800-363-7591 ext. 241 for Customer Care – 8:00 a.m. – 5:00 p.m. EDT  Email: [email protected] CONTACTING NHTSA: You may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov, if you believe that: (A) The manufacturer, distributor, or dealer has failed or is unable to remedy the defect or without charge. (B) The manufacturer has failed or is unable to remedy the defect without charge within a reasonable time, which is not longer than 60 days in the case of repair after the owner’s first tender to obtain repair following the earliest repair date specified in the notification, unless the period is extended by Administrator. OBLIGATION TO NOTIFY LESSEE Any lessor who receives this notification must send a copy of this notice to the lessee. Commitment to safety, quality and respect for the customer are our highest priorities. Please accept our sincere apology for any inconveniences that may result from the above notice. Sincerely,

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IMPORTANT SAFETY RECALL Date: January 11th 2023 Subject: Battery compartment ventilation / Demers MXP150 / Safety Recall Notice 22V915 Dear Demers Ambulance Dealer: Demers Ambulances has determined that a defect related to motor vehicle safety exists in certain Demers MXP150 ambulances regarding proper ventilation of the battery compartment. An improper ventilated battery compartment may increase the risk of hydrogen gasses and sulfuric acid fumes generated by the batteries to enter the patient compartment, which may be harmful to its occupants. The safety risk may occur in any operating and nonoperating conditions. Proper compartment ventilation is the sole remedy to eliminate the safety risk while the batteries are in the compartment. Exposure to these gases and fumes may result in respiratory tract irritation. We have notified the NHTSA and will soon release a formal letter to the owners of the affected vehicles. You will find below the list of owners whom, according to our records, have purchased an ambulance from you, and will be notified accordingly. Customer Vehicle Number VIN Stony Brook University Hospital F22P-5979 Demers Ambulance Manufacturer Inc. will remedy the defect without charge to the vehicle owner. Demers Ambulance dealers will be positioned to remedy the defect on and after December 20th, 2022. The remedy will require that a hole be drilled in the battery compartment to properly ventilate it and should be completed by a qualified technician within 1 hour. It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by the notification under a sale or lease until the defect or noncompliance is remedied. Owners and Dealers shall contact Demers Customer Care for additional instructions on the inspection procedure, how to report inspection results, and schedule an appointment to permanently remedy the defect if the inspection reveals one. The Demers Ambulance contact information is as follows: Phone: 1-800-363-7591 ext. 241 for Customer Care – 8:00 a.m. – 5:00 p.m. EDT Email: [email protected] The estimated time reasonably necessary to perform the labor required to correct the defect is yet to be determined. Commitment to safety, quality and respect for the customer are our highest priorities. Please accept our sincere apology for any inconveniences that may result from the above notice. Sincerely,

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-915 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Braun Ambulances Submission Date : MAR 27, 2023 NHTSA Recall No. : 22V-915 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Braun Ambulances Address : 1170 Production Drive Van Wert OH 45891 Company phone : 4192327020 Population : Number of potentially involved : 11 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2022-2022 Dodge RAM Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : PICKUP TRUCK Power Train : DIESEL Descriptive Information : After production inspection we determine that a recall was needed and determine the number of unit affacted There is a battery hole missing in the battery compartement. 3 unit affected on this make and model Production Dates : MAY 12, 2022 – JUN 01, 2022 VIN Range 1 : Begin : 3C7WRKBL4NG187025 End : 3C7WRKBL4NG187025 Not sequential VIN Range 2 : Begin : 3C7WRKBL8NG187027 End : 3C7WRKBL8NG187027 Not sequential VIN Range 3 : Begin : 3C7WRKBLXNG187028 End : 3C7WRKBLXNG187028 Not sequential Vehicle 2 : 2022-2022 General Motor CK3500 Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : PICKUP TRUCK Power Train : DIESEL Descriptive Information : After production inspection we determine that a recall was needed and determine the number of unit affacted There is a battery hole missing in the battery compartement. 3 unit affected on this make and model Production Dates : JUL 11, 2022 – AUG 17, 2022 VIN Range 1 : Begin : 1GB3WSEYXNF307271 End : 1GB3WSEYXNF307271 Not sequential VIN Range 2 : Begin : 1GB3WSEY4NF307380 End : 1GB3WSEY4NF307380 Not sequential VIN Range 3 : Begin : 1GB3WSEY8NF336056 End : 1GB3WSEY8NF336056 Not sequential Part 573 Safety Recall Report 22V-915 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2022-2022 Ford F350 / F450 Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : PICKUP TRUCK Power Train : DIESEL Descriptive Information : After production inspection we determine that a recall was needed and determine the number of unit affacted There is a battery hole missing in the battery compartement. 3 unit affected on this make and model Production Dates : JUL 04, 2022 – AUG 17, 2022 VIN Range 1 : Begin : 1FDRF3HTXNEE51688 End : 1FDRF3HTXNEE51689 Not sequential VIN Range 2 : Begin : 1FDUF4HTXNEE51691 End : 1FDUF4HTXNEE51691 Not sequential VIN Range 3 : Begin : 1FDRF3GT4NEE51686 End : 1FDRF3GT4NEE51686 Not sequential VIN Range 4 : Begin : 1FDRF3HT8NEE51687 End : 1FDRF3HT8NEE51687 Not sequential VIN Range 5 : Begin : 1FDUF4GT6NDA13967 End : 1FDUF4GT6NDA13967 Not sequential Description of Defect : Description of the Defect : No Ventilation in the conversion battery compartiment on th rear ambulances module FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : If Battery over charge or boil there is a potential of battery vapor emanation in the rear ambulance module Description of the Cause : NR Identification of Any Warning that can Occur : NR Involved Components : Component Name 1 : Ambulance Module Component Description : Rear Ambulance patient module Component Part Number : B800621 Supplier Identification : Component Manufacturer Part 573 Safety Recall Report 22V-915 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Name : Demers Manufacturer of Ambulances Address : 28Richelieu Beloeil Foreign States J3G 4N5 Country : Canada Chronology : November 13 , 2022 We started the visual inspection of the rear ambulance module and notice a issue on the one inspected. The ventilation hole for the battery was missing A revision of the drawing of the rear module was done back in February , 2022. Identify all unit November 14 , 2022 All ambulance module on production line were inspected and corrected A action plan is started for the unit and the field and identify them. Description of Remedy : Description of Remedy Program : The rear battery compartement need to have a hole drill for the ventilation of the battery.Install a filter in the hole. DEMERS HIGHLY RECOMMENDS TO NOT USE YOUR VEHICLE UNTIL IT IS CORRECTED How Remedy Component Differs from Recalled Component : The hole in tha battery compartement is visually notice able Identify How/When Recall Condition was Corrected in Production : Correction in production was done the next day November , 14 , 2022 Recall Schedule : Description of Recall Schedule : Letter will be sent as soon that we havethe approval from NHTSA Delaer notification letter as been sent on January , 11 , 2023 to all Dealer and all customer Planned Dealer Notification Date : DEC 19, 2022 – DEC 19, 2022 Planned Owner Notification Date : DEC 19, 2022 – DEC 19, 2022 * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-915 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Braun Ambulances Submission Date : MAR 08, 2023 NHTSA Recall No. : 22V-915 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Braun Ambulances Address : 1170 Production Drive Van Wert OH 45891 Company phone : 4192327020 Population : Number of potentially involved : 11 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2022-2022 Dodge RAM Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : PICKUP TRUCK Power Train : DIESEL Descriptive Information : After production inspection we determine that a recall was needed and determine the number of unit affacted There is a battery hole missing in the battery compartement. 3 unit affected on this make and model Production Dates : MAY 12, 2022 – JUN 01, 2022 VIN Range 1 : Begin : 3C7WRKBL4NG187025 End : 3C7WRKBL4NG187025 Not sequential VIN Range 2 : Begin : 3C7WRKBL8NG187027 End : 3C7WRKBL8NG187027 Not sequential VIN Range 3 : Begin : 3C7WRKBLXNG187028 End : 3C7WRKBLXNG187028 Not sequential Vehicle 2 : 2022-2022 Ford F350 / F450 Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : PICKUP TRUCK Power Train : DIESEL Descriptive Information : After production inspection we determine that a recall was needed and determine the number of unit affacted There is a battery hole missing in the battery compartement. 3 unit affected on this make and model Production Dates : JUL 04, 2022 – AUG 17, 2022 VIN Range 1 : Begin : 1FDRF3HTXNEE51688 End : 1FDRF3HTXNEE51689 Not sequential VIN Range 2 : Begin : 1FDUF4HTXNEE51691 End : 1FDUF4HTXNEE51691 Not sequential VIN Range 3 : Begin : 1FDRF3GT4NEE51686 End : 1FDRF3GT4NEE51686 Not sequential VIN Range 4 : Begin : 1FDRF3HT8NEE51687 End : 1FDRF3HT8NEE51687 Not sequential VIN Range 5 : Begin : 1FDUF4GT6NDA13967 End : 1FDUF4GT6NDA13967 Not sequential Part 573 Safety Recall Report 22V-915 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2022-2022 General Motor CK3500 Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : PICKUP TRUCK Power Train : DIESEL Descriptive Information : After production inspection we determine that a recall was needed and determine the number of unit affacted There is a battery hole missing in the battery compartement. 3 unit affected on this make and model Production Dates : JUL 11, 2022 – AUG 17, 2022 VIN Range 1 : Begin : 1GB3WSEYXNF307271 End : 1GB3WSEYXNF307271 Not sequential VIN Range 2 : Begin : 1GB3WSEY4NF307380 End : 1GB3WSEY4NF307380 Not sequential VIN Range 3 : Begin : 1GB3WSEY8NF336056 End : 1GB3WSEY8NF336056 Not sequential Description of Defect : Description of the Defect : No Ventilation in the conversion battery compartiment on th rear ambulances module FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : If Battery over charge or boil there is a potential of battery vapor emanation in the rear ambulance module Description of the Cause : NR Identification of Any Warning that can Occur : NR Involved Components : Component Name 1 : Ambulance Module Component Description : Rear Ambulance patient module Component Part Number : B800621 Supplier Identification : Component Manufacturer Name : Demers Manufacturer of Ambulances Address : 28Richelieu Part 573 Safety Recall Report 22V-915 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Beloeil Foreign States J3G 4N5 Country : Canada Chronology : November 13 , 2022 We started the visual inspection of the rear ambulance module and notice a issue on the one inspected. The ventilation hole for the battery was missing A revision of the drawing of the rear module was done back in February , 2022. Identify all unit November 14 , 2022 All ambulance module on production line were inspected and corrected A action plan is started for the unit and the field and identify them. Description of Remedy : Description of Remedy Program : The rear battery compartement need to have a hole drill for the ventilation of the battery.Install a filter in the hole. DEMERS HIGHLY RECOMMENDS TO NOT USE YOUR VEHICLE UNTIL IT IS CORRECTED How Remedy Component Differs from Recalled Component : The hole in tha battery compartement is visually notice able Identify How/When Recall Condition was Corrected in Production : Correction in production was done the next day November , 14 , 2022 Recall Schedule : Description of Recall Schedule : Letter will be sent as soon that we havethe approval from NHTSA Planned Dealer Notification Date : DEC 19, 2022 – DEC 19, 2022 Planned Owner Notification Date : DEC 19, 2022 – DEC 19, 2022 * NR – Not Reported

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