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December 29, 2022 NHTSA CAMPAIGN NUMBER: 22V957000
Kickstand May Not Retract Properly/FMVSS 123
A kickstand that does not properly retract can increase the risk of a crash.
NHTSA Campaign Number: 22V957
Manufacturer Indian
Motorcycle Company
Components STRUCTURE
Potential Number of Units Affected 4,653
Summary
Indian Motorcycle Company (Indian) is recalling certain 2022 Chief, Chief Bobber, Chief Bobber Darkhorse, Chief Darkhorse, Super Chief, and Super Chief Limited motorcycles. The kickstand may not properly retract upon ground contact when left extended while riding. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 123, “Motorcycle Controls and Displays.”
Remedy
Dealers will replace the kickstand, free of charge. Owner notification letters were mailed February 17, 2023. Owners may contact Indian customer service at 1-877-204-3697. Indian’s number for this recall is I-23-01.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check for Indian Motorcycle Recalls
Indian Motorcycle I-23-01 Safety Recall
Chief Sidestand FAQ
Version: R01 (February 2, 2023)
What is the purpose of the I-23-01 Safety Recall?
Indian Motorcycle has determined that on Model Year 2022 Chief, Chief Bobber, and Super Chief motorcycles there is a potential for the sidestand to not fold rearward and upward if it contacts the ground when the motorcycle is moving forward, posing a crash hazard and risk of serious injury.
To address this concern, Indian Motorcycle has released the I-23-01 safety recall with instructions to replace the sidestand with an improved part.
What make & model year is included in this Safety Recall?
2022 Chief, Chief Bobber, and Super Chief motorcycles
How can a dealer see which unregistered units in inventory are impacted by this?
- Login to the dealer website (DEX).
- Locate the ‘Service and Warranty’ dropdown, click on STOP Site.
- On the left-hand side of the page, under ‘STOP Site Links,’ click on ‘Service Communications’.
- Locate the link for the bulletin of interest and click on the ‘All VINs’ link located on the right.
- The ‘All VINs’ page will display all affected VINs within your dealership’s inventory.
NOTE: Unit Inquiry can always be used to check an individual VIN.
Will Indian Motorcycle notify consumers?
Yes. Indian Motorcycle will notify consumers of the repair release by email and follow-up with a mailed notification letter.
Should dealers notify consumers?
Yes. Dealers should follow their standard process for contacting consumers regarding recall work on their affected vehicles. Dealers should reference the STOP site for a list of their dealership’s affected VINs.
Is training required before ordering parts or filing claims for this Safety Recall?
No. Polaris does NOT require any additional or specific training for I-23-01.
Is this a STOP SALE
Yes. This is a STOP SALE. All impacted units, new and used, in dealer inventory cannot be retailed until the repair is complete.
What Dealers CAN Do
- Can quote new products.
- Can accept deposits from consumers as a reservation for a future sale.
- Can utilize PCDX to begin setup and PDI (except for test ride).
- Can, and should, warranty register impacted product that was delivered to consumers prior to the release of the stop sale to ensure Indian Motorcycle has accurate records and can notify the customer if required.
What Dealers CANNOT Do
- Cannot complete a sale.
- Cannot deliver impacted products to consumers.
- Cannot allow a consumer to purchase and take an affected product.
- Cannot warranty register an affected vehicle (unless delivered to the consumer prior to the release of the stop sale).
- Cannot hold customers’ vehicles in service against their will.
What parts are required to update the vehicles affected by this recall, and will dealers need to order them? Dealers will need to place order a new sidestand, part number 1028796-266
What if parts are showing on backorder or not available?
Dealers should still place orders for the quantities required. It’s important to get all orders entered into the system so Polaris can track demand and keep parts shipping to dealers.
Are the parts returnable if a dealer over orders?
No. Our standard RMA policy excludes the return of Safety Recall parts.
What should dealers do with service parts in dealer inventory?
Dealers should review their service parts inventory according to the procedure outlined in I-23-01 and ensure that they are disposed of properly. Refer to the recall for detailed instructions on how to review and file a Parts Stock claim for affected inventory parts.
- 1026864-266
Will Dealers have all the appropriate tools to complete this Safety Recall? Yes. A tool list has been provided in the I-23-01 Safety Recall instructions.
Will dealers be paid for performing this Safety Recall?
Yes. Dealers will be reimbursed for the cost of parts and labor to perform the recall.
Can I allow demos on vehicles that haven’t had I-23-01 performed?
Yes. This is NOT a Stop Ride, so vehicles that haven’t had the update performed can still be driven (both consumer and dealer vehicles). However, we recommend providing demo rides on vehicles that have had the update completed, and therefore can be retailed immediately.
How does a dealer warranty register a unit that a customer has paid for and taken delivery of PRIOR to the STOP SALE announcement?
The warranty registration capability is disabled for all units affected by the stop sale. If the unit has not been paid for, or if the unit has not yet been delivered to the customer, you should retrieve or hold the unit until repairs have been completed.
In the event that a warranty registration must be completed, please submit an Ask Polaris case using Sales Question > Wholegoods Question and include the following:
- Completed PCDX Customer Information and Customer Delivery form
- Sales invoices: Paper & DMS
- Copies of form of payment document or payment check
- Copies of purchaser’s identification
- Copies of the state registration forms unless the registration was VERY recent, and this has not yet been obtained
- The promo selection for the unit (Program Number, Rebate Amount, Promotional Financing, etc.) Salesperson’s First Name and Last Name and My Polaris Rewards Username to award points or spiffs.
* Warranty Registrations that are received and processed by Indian Motorcycle more than three (3) days after the date of the retail delivery of the unit to the customer will not qualify for any financial incentives and may be assessed a $300 late fee.
If you have questions that are not addressed in this document or in the recall, contact Indian Motorcycle Service through Ask Polaris or by phone at 800-330-9407.
1-23-01
February 02, 2023
VERSION: R02 (February 02, 2023)
CHIEF SIDESTAND
PURPOSE
Indian Motorcycle has determined that on Model Year 2022 Chief, Chief Bobber, Chief Bobber Darkhorse, Chief Darkhorse, Super Chief, and Super Chief Limited motorcycles there is a potential for the sidestand to not fold rearward and upward if it contacts the ground when the motorcycle is moving forward, increasing the risk of a crash or serious injury.
To address this concern, Indian Motorcycle has released this safety recall with instructions to replace the sidestand with an improved part.
AFFECTED MODELS
| MODEL YEAR | MODELS | AFFECTED RANGE |
| 2022 | Chief, Chief Bobber, Chief Bobber Darkhorse, Chief Darkhorse, Super Chief, and Super Chief Limited | Reference Unit Inquiry on the dealer website or the Service Communications list on the STOP site to look up affected units. |
CUSTOMER NOTIFICATION
Dealers are required to review their sales records and make arrangements with customers for Recall completion. In addition to consumer units, dealers are required to correct any affected units in their inventory. Indian Motorcycle will be mailing a notification letter to consumers affected by this Recall. Indian Motorcycle will also send an email to owners for whom Indian Motorcycle has a valid email address.
DEALER – WHAT TO DO?
As of January 05, 2023, YOU MUST NOT SELL OR DELIVER any affected NEWORUSED Model Year 2022 Chief, Chief Bobber, Chief Bobber Darkhorse, Chief Darkhorse, Super Chief, and Super Chief Limited affected by this Stop Sale until it is repaired according to the Safety Recall.
REPAIR PROCEDURE
TOOLS REQUIRED
• Safety Glasses
• Wrench Set, Metric
– Wrench Size 15 mm
• Socket Set, Metric
– Socket Size 6 mm
• Torque Wrench
SIDESTAND REMOVAL
WARNING
Sidestand is under spring tension, wear eye protection.
1. Park the motorcycle on it’s center, secure the motorcycle, and make sure it is stable
CAUTION
Sidestand will be moved between the UP (retracted) and DOWN (extended) position during removal and installation. Be sure vehicle is properly secured.
2. Turn key to OFF position and remove key.
3. Ensure sidestand is in the DOWN position Remove sidestand pivot bolt qusing a 6 mm hex wrench while holding the nut w with a 15 mm wrench.
4. Grasp sidestand firmly and move it to the UP position.
5. Grasp sidestand firmly. Pull sidestand rearward against spring tension until mounting flange on sidestand is clear of the mounting boss on the frame.
6. Relax tension and remove spring.
STOP!
DISCARD original sidestand immediately.
Verify new 1028796-266 sidestand is being installed by checking machine indicator.
SIDESTAND INSTALLATION
WARNING
Sidestand is under spring tension, wear eye protection.
1. Using ID Red or similar de-greaser, clean the pivot bolt and sidestand mounting boss on frame.
IMPORTANT
Failure to do so will result in poor performance of the sidestand.
2. Lightly grease sidestand mounting boss on frame and the shouldered portion of the pivot bolt.
3. Attach spring to NEW sidestand.
IMPORTANT
Ensure the loops of the sidestand spring face towards the center of motorcycle. Failure to have proper orientation may result in a spring failure.
4. Place loose end of spring through hole in frame rail.
5. With sidestand in the retracted position (up) grasp sidestand firmly and, pull stand rearward against spring tension until the mounting flange on the sidestand drops onto the mounting boss on the frame.
6. Swing sidestand to the extended position to align bolt hole and install bolt and nut.
7. Torque to specification and wipe off any excess grease.
TORQUE
Sidestand Pivot Bolt:
37 ft-lbs (50 N·m)
8. Cycle the sidestand to be sure it moves freely, and returns to the fully retracted position.
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Chronology :
On August 4, 2022, Indian Motorcycle received notification of a crash in Canada, involving minor injuries (e.g., sore hand and minor bruising to torso) to the rider where the sidestand allegedly failed to retract after it was left extended during operation. At that time, the customer informed Indian Motorcycle of an additional video (YouTube) with a sidestand that failed to retract when contacting the ground during a MY22 Indian Chief demo ride. Indian Motorcycle is not aware of any reports that have been made related to the demo ride incident.
Thereafter, on August 20, 2022, Indian Motorcycle received a second case that mentioned a consumer who had previously ridden their vehicle with the sidestand extended, though no crash, injury, or otherwise was indicated in the case.
Thereafter, Indian Motorcycle initiated an internal investigation.
Following the company’s Engineering design evaluation, on December 22, 2022, Indian Motorcycle’s Executive Review Committee decided that the sidestand’s inconsistent retraction constituted a non-compliance with FMVSS 123, S5.2.4, and decided to recall the affected bikes.
Other than the above, Indian Motorcycle has not identified any warranty claims, other field or service reports, or other information related to this issue. No NHTSA VOQs have been identified for sidestand retraction concerns on MY22 Indian Chief models.
6 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| INDIAN | CHIEF | 2022 |
| INDIAN | CHIEF BOBBER | 2022 |
| INDIAN | CHIEF BOBBER DARK HORSE | 2022 |
| INDIAN | CHIEF DARK HORSE | 2022 |
| INDIAN | SUPER CHIEF | 2022 |
| INDIAN | SUPER CHIEF LIMITED | 2022 |
19 Associated Documents
Recall Acknowledgement
RCAK-22V957-1364.pdf 702.062KB
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Noncompliance Notice 573 Report
RCLRPT-22V957-7497.PDF 219.223KB
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Manufacturer Notices(to Dealers,etc)
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Manufacturer Notices(to Dealers,etc)
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Manufacturer Notices(to Dealers,etc)
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ISSUED Interim Owner Notification Letter(Part 577)
RIONL-22V957-8329.pdf 69.023KB
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Remedy Instructions and TSB
RCRIT-22V957-4843.pdf 1571.147KB
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Recall 573 Report – February 1, 2023
RCLRPT-22V957-1116.PDF 219.223KB
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Manufacturer Notices(to Dealers,etc)
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Indian Motorcycle I-23-01 Safety Recall Chief Sidestand FAQ
RMISC-22V957-0365.pdf 248.51KB
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Manufacturer Notices(to Dealers,etc)
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Safety Recall Consumer Email
RMISC-22V957-4768.pdf 90.202KB
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ISSUED Owner Notification Letter(Part 577)
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3/8/2023 I-23-01 Indian Motorcycle Safety Recall The following is a copy of the I-23-01 Consumer Letter issued on February 15, 2023
RMISC-22V957-2023.pdf 565.007KB
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Recall Quarterly Report #1, 2023-1
RCLQRT-22V957-6835.PDF 211.146KB
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Recall Quarterly Report #2, 2023-2
RCLQRT-22V957-7110.PDF 211.25KB
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ISSUED Renotification Notice
RCRN-22V957-2319.pdf 210.663KB
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Recall Quarterly Report #3, 2023-3
RCLQRT-22V957-4731.PDF 211.474KB
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Email Renotification
RMISC-22V957-4712.pdf 54.626KB
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Latest Recalls Documents
- 100% Brand new and high quality.
- Suitable for most motorcycles on the market,Adjustment Design The adjustable bracket allows you to shorten the kickstand while lowering your vehicle without having to worry about replacing stock support
- Non-slip Design The bottom of the motorcycle stand is threaded for non-slip standing, which enhances the friction with the ground and strong grip, keep your motorbike at the right angle to.
- Durable CNC aluminum alloy motorcycle side bracket made of high quality aluminum, anodized, not easy to rust, wear, high strength, corrosion resistance, durable.
- Please check the picture size carefully before buying
- 【Stable Support】- The dirt bike triangle is made of steel, and the black powder coating on the surface prevents its oxidation, and also strengthens the wear resistance of the triangle stand to better support your motorcycle.
- 【Triangular Structure】- In order to better support the motorcycle and prevent bending or instability due to the heavy weight of the motorcycle, our dirt bike triangle stand adopts a triangular structure, which is the most stable geometric structure.
- 【Reasonable Inclination Angle】- too small inclination angle can easily make the motorcycle unstable and lead to rollover. Too large inclination angle will the load on the triangle stand, and long-term high load will reduce its service life. Our motorcycle triangle stand is designed with a reasonable angle to give your motorcycle a beautiful parking position.
- 【Universal Design】- motorcycle triangle stand as an auxiliary tool, it can be well compatible with 80-500cc dirtbike supermoto motocross enduro, only requires the rear axles of inner diameters of your motorcycle 18 mm, 14.5 mm, and 11 mm.
- 【Premium Material】- Made of Heavy-duty steel, the dirt bike triangle has good impact resistance, is not easy to bend and break. Stable support is guaranteed.
- Replacement For - Suitable for most motorcycles, wide application range. This Motorcycle Kick Stand makes your motorcycle convenient when parking.
- Function - With this Motorcycle Side Stand Kit, your motorcycle can be parked conveniently, Properly keep the motorbike at the right angle to ensure a stable position.
- Material - Made of durable metal martrial, motorcycle side bracket is not easy to rust, wear and long term durability.
- Installation - Easy to install and replace the broken Motorcycle Stand, no special tools needed.
- Package List - 1 Set Motorcycle Kickstand
- Made of High Quality Material: Motorcycle kickstand made of high quality CNC aluminium alloy material, which is wear resistant and corrosion resistant. Can maintain a beautiful appearance for a long time. Non-slip design, stable and durable
- Great and practical role: The bottom of the motorcycle stand is threaded for non-slip standing, which enhances the friction with the ground and strong grip, keep your motorbike at the right angle to ensure a safe standing positionr
- Height adjustable: Adjustable kickstands allows you to shorten the kickstand while lowering your vehicle without having to worry about replacing stock support
- Easy to Install: simple and quick to install and remove. Package List: 1 * Motorcycle Kickstand; 1 * Spring; 1 * Screw
- Service Guarantee: Note: If you find any defects on the surface of the Motorcycle Kickstand, please forgive it, it is not a second-hand product. If you mind this, please contact us. You will enjoy free exchange service and professional customer service team
- Fits: 70cc 90cc 110cc 125cc 138cc 140cc 150cc 200cc Dirt Pit Bikes
- Package included:1x kick stand,spring and peg
- Height: 12" These items are just replacement parts. Please confirm it before you make order.
- Please allow 0.5-1 inch difference due to manual measurement.(1 inch=2.54cm)
- Match original equipment exactly for a perfect fit, easy to install.
- IMPORTANT : Measures level about 14" from bottom of swingarm mount bracket to ground.
- This is a HEAVY DUTY unit, well suited for OFF ROAD bikes.Heavy Duty Spring keeps stand in place when riding.
- Clamp measures approx 2-1/2" tall by 1-3/16 deep
- No drilling required.Attaches firmly and easily to the swingarm.
- Perfectly for CR125 CR250 CR500 KX125 KX250 KX500 which Measure level about 14" from bottom of swingarm mount bracket to ground.
- 【Fitment】: Motorcycle side foot is replacement for Apollo 125cc 110cc 140cc Dirt Pit Bike, replacement for CRF50 70.
- 【High Quality Material】: Motorcycle kickstand is made of high quality metal material, high strength, rustproof, rugged and durable.
- 【Professional Design】: Professional manufacturing, exquisite workmanship, stable performance and high reliability, have a long service time.
- 【Simple Installation】: Easy installation without extra adjustment, no drilling required, convenient for using, save your time and energy.
- 【Original Standard】: According to original standard, you can direct replace and fit, more practical and meet your daily needs.
- No more tip-overs. No more kickstands sinking into pavement or asphalt on a hot day. The kickstand pad provides a flat and steady surface that helps you to park safely on soft ground like grass or hot pavement.
- Can also help to avoid motorcycle side stand scuff marks on garage ceramic tile or painted floor
- High quality product. Special pattern design on the back to grip the ground better
- Lightweight yet strong and sturdy; easy to carry around; size: 3 inches (width) x 5 inches (length)
- Ideal motorcycle gift for men
- 【Premium Durability】: Made of CNC aluminum alloy, this motorcycle kickstand is highly wear-resistant and It is built to withstand daily use, ensuring long-lasting durability and performance.
- 【Adjustable Height】: With its adjustment height design, this bike kickstand can be easily adjusted to meet your specific requirements. Customize the height of your bike to ensure a comfortable and convenient riding experience.
- 【Enhanced Stability】: The non-slip design of this foot side stand ensures maximum safety, stability, and durability. Feel confident in parking your bike, knowing that it will remain securely in place.
- 【 Tilt Control】: The stand is designed to tilt the correctly, providing a stable and standing position. It helps prevent accidental tipping or collapsing, ensuring the safety of your bike.
- 【Convenient Adjustment】: The adjustable stand allows you to easily reduce the height when getting off the bike. No need to worry about readjusting the stand, providing a hassle- experience.
SEOCONTENT-START
IMPORTANT SAFETY RECALL UPDAliE
Casandra,
In cooperation wit h the National Traffic and Motor Vehicle Safety Act, Polaris is conducting a
voluntary recall of certain models:
Our records indicate that you are the owner of an Indian Motorcycle with VIN (VIN
NUMBER) affected by Safety Recall 1-23-01.
Indian Motorcycle Company is issuing a Safety Recall notice to affected owners of Model
Year 2022 Chief, Chief Bobber, Chief Bobber Darkhorse, Chief DarkhOrse, Super Chief, and
Super Chief Limited motorcycles. There is a potential for the sidestand to not fold rearward
and upward if it contacts the ground wnen the motorcycle is moving forward, increasing the
risk of a crash or serious injury.
To resolve this concern, Indian Motorcycle has developed a repair procedure to replace the
sidestand with an impro ved part.
Owner Next Steps:
• Visit our Product Safetv. Recall web page to verify if your motorcycle is impacted by
this safety recall. Search for the model or vehicle identification number (VIN} on the
site to confirm.
• Schedule an appointment with an authorized Indian Motorcycle dealer. Do not
attempt repairs yourself . Repairs must be done by an authorized Indian
Motorcycle dealer. Your local dealer can be found on our Dealer Locator web page.
Your Indian Motorcycle dealer is in the best position to answer your questions, but
you may also contact our Owners Connections Department at 1-800-765-2747 to
speak with a representative.
We apologize for this inconvenience and assure you that we are committed to customer
satisfaction and providing world-class products for riders to enjoy.
-Indian Motorcycle
**************************************************************************************************************
Trouble viewing this email? Open it in your browser >
IMPORTANT SAFETY RECALL NOTICE SECOND NOTICE – ACTION REQUIRED
{{ subscriber.first_name }}, Our records currently indicate you have not had this recall completed on your affected vehicle: {{ subscriber.recall_notice }} Indian Motorcycle has determined that on Model Year 2022 Chief, Chief Bobber, Chief Bobber Darkhorse, Chief Darkhorse, Super Chief, and Super Chief Limited motorcycles there is a potential for the sidestand to not fold rearward and upward if it contacts the ground when the motorcycle is moving forward, increasing the risk of a crash or serious injury. Contact your authorized Polaris dealer to schedule an appointment to have the repairs performed. If you need assistance contacting or locating a Polaris dealer, visit our Dealer Locator web page. This work will be performed by your dealer at no cost to you. For the latest update on this safety recall, visit our Product Safety Recall web page.
We apologize for this inconvenience and assure you that we are committed to customer satisfaction for riders to enjoy. -Indian Motorcycle
Received This Notice In Error? This notice was sent according to our most current registration information. If you no longer own this vehicle, contact your dealer to complete a transfer of ownership. Federal law requires that any vehicle lessor receiving this notice must forward a copy of this notice to the lessee within 10 working days after the day on which the notice is received.
This email was sent by Indian Motorcycle to {{ subscriber.email }} because you are a registered owner of an off-road vehicle affected by a recent safety recall notice. Please do not reply to this email. To contact us, please call us at 1-800-POLARIS or visit our help page. © 2023 Polaris Industries Inc. 2100 Highway 55, Medina, MN 55340, USA
**************************************************************************************************************
INDIAN MOTORCYCLE
HELP CENTER
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Article
3/8/2023
I-23-01 Indian Motorcycle Safety Recall
The following is a copy of the I-23-01 Consumer Letter issued on February 15, 2023 . Vehicles affected by this bulletin will receive notification by mail to the address the vehicle is registered to.
Dear Indian Motorcycle Owner,
Indian Motorcycle Company is issuing a Safety Recall notice to affected owners of Model Year 2022 Chief, Chief Bobber, and SuperChief motorcycles. There is a potential for the sidestand to not fold rearward and upward if it contacts the ground when the motorcycle is moving forward, posing a crash hazard and risk of serious injury.
Indian Motorcycle is currently evaluating a repair for this concern. At the time of availability, Indian Motorcycle will notify dealers and reply to you by mail (and email if available). This work will be performed by your dealer at no cost to you. Indian Motorcycle has informed the National Highway Traffic Safety Administration about the issue.
What you should do:
AFTER
Indian Motorcycle has informed you of a repair and parts availability, contact your authorized
Indian Motorcycle dealer
to schedule an appointment to have the repairs performed. Do not attempt repairs yourself. Repairs must be done only by an authorized Indian Motorcycle dealer.
This notice was mailed to you according to our most current registration information. If you no longer own this vehicle, or if some of the contact information in this notice is incorrect, please contact your dealer to complete a transfer of ownership. Federal law requires that any vehicle lessor receiving this notice must forward a copy of this notice to the lessee within 10 working days after the day on which the notice is received.
If you need assistance contacting or locating an
Indian Motorcycle dealer
, or if you have questions your Indian Motorcycle dealer is not able to address, contact our Indian Motorcycle Owner Connections Department at
1-877-204-3697
or go to
https://www.indianmotorcycle.com/en-us/self-help/
.
We apologize for this inconvenience and assure you that we are committed to customer satisfaction and providing world-class products for riders to enjoy.
Sincerely,
Indian Motorcycle Company
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**************************************************************************************************************
IMPORTANT SAFETY RECALL NOTICE
This notice applies to your vehicle
Recall Campaign: 22V-957
Subject: 2022 Chief, Chief Bobber, Super Chief
PLEASE READ IMMEDIATELY
Indian Motorcycle
Company
P.O. Box 47700
Medina, MN
55340-9960
VIN: I-23-01
First Name Last Name
Address
City, State ZIP
Dear Indian Motorcycle Owner,
Indian Motorcycle Company is issuing a Safety Recall notice to affected owners of Model Year 2022 Chief, Chief
Bobber, and Super Chief motorcycles. There is a potential for the sidestand to not fold rearward and upward if it
contacts the ground when the motorcycle is moving forward, posing a crash hazard and risk of serious injury.
Indian Motorcycle is currently evaluating a repair for this concern. At the time of availability, Indian Motorcycle will
notify dealers and reply to you by mail (and email if available). This work will be performed by your dealer at no cost
to you. Indian Motorcycle has informed the National Highway Traffic Safety Administration about the issue.
What you should do:
AFTER Indian Motorcycle has informed you of a repair and parts availability, contact your authorized Indian
Motorcycle dealer to schedule an appointment to have the repairs performed. Do not attempt repairs yourself.
Repairs must be done only by an authorized Indian Motorcycle dealer.
This notice was mailed to you according to our most current registration information. If you no longer own this vehicle,
or if some of the contact information in this notice is incorrect, please contact your dealer to complete a transfer of
ownership. Federal law requires that any vehicle lessor receiving this notice must forward a copy of this notice to the
lessee within 10 working days after the day on which the notice is received.
If you need assistance contacting or locating an Indian Motorcycle dealer, or if you have questions
your Indian Motorcycle dealer is not able to address, contact our Indian Motorcycle Owner
Connections Department at 1-877-204-3697, scan the QR code, or go to https://www.
indianmotorcycle.com/en-us/self-help/.
We apologize for this inconvenience and assure you that we are committed to customer satisfaction and providing
world-class products for riders to enjoy.
Sincerely,
Indian Motorcycle Company
**************************************************************************************************************
Indian Motorcycle Company
2100 Highway 55
Medina, MN 55340
URGENT SAFETY
RECALL NOTICE
I-23-01 2022 Indian Motorcycles
Chief Sidestand Replacement
Contact your Indian Motorcycle
dealership immediately
Operating your motorcycle without having this recall
performed may increase a safety risk to riders.
2ND NOTIFICATION
ACTION REQUIRED!
This notice is sent to you in accordance with the requirements of the National
Traffic and Motor Vehicle Safety Act. You are being sent this notification because
our records indicate you have not had this recall completed.
The reason for this recall:
There is a potential for the sidestand to not fold rearward and upward if it
contacts the ground when the motorcycle is moving forward, increasing the risk
of a crash or serious injury.
What you should do:
Contact your authorized Indian Motorcycle dealer to schedule an appointment to
have the sidestand replaced, free of charge. Do not attempt repairs yourself.
Repairs must be done only by an authorized Indian Motorcycle dealer. This
repair should take approximately 18 minutes. When making contact with your
dealer, discuss parts availability, their schedule and how long they will need to
keep your vehicle.
What your dealership will do:
Indian Motorcycle will issue a Safety Bulletin to all Indian Motorcycle dealers,
with instructions required to replace the sidestand with an improved part.
Repairs will be made by any authorized Indian Motorcycle dealers at no cost to
you. The time needed for this repair is approximately 18 minutes.
This notice was mailed to you according to our most current registration information.
If you no longer own this vehicle, or if some of the contact information in this
notice is incorrect, please contact your local Indian Motorcycle dealer to complete
a transfer of ownership. Federal law requires that any vehicle lessor receiving this
recall notice must forward a copy of this notice to the lessee within 10 days.
If you need assistance contacting or locating an Indian Motorcycle
dealer, or if you have questions your Indian Motorcycle dealer is
not able to address, you may contact our Indian Motorcycle
Owner Connections Department at 1-877-204-3697, scan the QR
code, or go to
https://www.indianmotorcycle.com/en-us/self-help/email/.
If you believe that Indian Motorcycle has failed to remedy this defect without
charge or is unable to do so within a reasonable time, you may submit a
complaint to the Administrator, National Highway Traffic Safety Administration,
1200 New Jersey Avenue SE., Washington, D.C. 20590; or call the toll-free
Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or on the web
go to www.safercar.gov.
We apologize for this inconvenience and assure you that we are committed to
customer satisfaction and providing world class products for riders to enjoy.
Sincerely,
Indian Motorcycle Company
For the latest updates to this safety recall, or to check if your
vehicle is part of another safety recall, scan the QR code, or go to
https://www.indianmotorcycle.com/en-us/vin-search/.
**************************************************************************************************************
The information contained within this document is confidential and protected by U.S. and international copyright laws, and is the property of Polaris Inc. This document is
provided for the sole use of authorized Polaris dealers and distributors. This document is not to be distributed, duplicated, or copied, digitally or otherwise, without the
written consent of Polaris Inc.
1-23-01 (R02) © 2023 Polaris Inc. Page 1 of 6
SAFETY RECALL
IND Release Date: February 02, 2023 Communication #: 1-23-01
Model Year(s): 2022
— Confidential and Proprietary —
VERSION: R02 (February 02, 2023)
**Converted from Stop Sale to Safety Recall**
IMPORTANT STOP SALE SAFETY NOTICE!
Stop selling affected vehicles immediately until the repair procedure has
been completed on affected units at your dealership. Federal law prohibits the
sale of products subject to a recall. Selling such products could subject the
seller to substantial penalties.
IMPORTANT
If you are working with a printed copy, please verify you have the most current version of this document.
SUBJECT: CHIEF SIDESTAND
PURPOSE
Indian Motorcycle has determined that on Model Year 2022 Chief, Chief Bobber, Chief Bobber Darkhorse, Chief
Darkhorse, Super Chief, and Super Chief Limited motorcycles there is a potential for the sidestand to not fold
rearward and upward if it contacts the ground when the motorcycle is moving forward, increasing the risk of a crash
or serious injury.
To address this concern, Indian Motorcycle has released this safety recall with instructions to replace the sidestand
with an improved part.
AFFECTED MODELS
MODEL YEAR MODELS AFFECTED RANGE
2022
Chief, Chief Bobber, Chief Bobber
Darkhorse, Chief Darkhorse, Super Chief,
and Super Chief Limited
Reference Unit Inquiry on the dealer website
or the Service Communications list on the
STOP site to look up affected units.
CUSTOMER NOTIFICATION
Dealers are required to review their sales records and make arrangements with customers for Recall completion. In
addition to consumer units, dealers are required to correct any affected units in their inventory. Indian Motorcycle will
be mailing a notification letter to consumers affected by this Recall. Indian Motorcycle will also send an email to
owners for whom Indian Motorcycle has a valid email address.
The information contained within this document is confidential and protected by U.S. and international copyright laws, and is the property of Polaris Inc. This document is
provided for the sole use of authorized Polaris dealers and distributors. This document is not to be distributed, duplicated, or copied, digitally or otherwise, without the
written consent of Polaris Inc.
1-23-01 (R02) © 2023 Polaris Inc. Page 2 of 6
CONTACT POLARIS
If you have questions that are not addressed in this document, contact Indian Motorcycle Service through Ask Polaris
or by phone at 800-330-9407 (US/Canada Dealers Only).
DEALER – WHAT TO DO?
As of January 05, 2023, YOU MUST NOT SELL OR DELIVER any affected NEW OR USED Model Year 2022 Chief,
Chief Bobber, Chief Bobber Darkhorse, Chief Darkhorse, Super Chief, and Super Chief Limited affected by this
Stop Sale until it is repaired according to the Safety Recall.
WARRANTY CLAIM INFORMATION
CHIEF, CHIEF BOBBER, CHIEF BOBBER DARKHORSE, CHIEF DARKHORSE, SUPER CHIEF, AND SUPER
CHIEF LIMITED
Bulletin # 1-23-01
Claim Type SB (Service Bulletin)
Labor Allowance 0.3 hours (18 minutes)
Part Number / Description 1028796–266 (QTY 1) Sidestand
Parts Availability Available to order
University of Polaris Video
Training Required NO
Claim Submission:
• US / Canada Dealers: On DEX, go to Service and Warranty > Warranty Claim and Extended Coverage > Start a
New Warranty Claim. Select Service Bulletin> Enter the VIN / PIN and Retrieve Registration. Select Indian
Motorcycle® I-23-01 and Send Claim.
DECLINED SAFETY RECALL
Polaris provides a claim process that allows dealers to accurately document when a Safety Recall cannot be
performed on a vehicle due to modification. Criteria and instructions can be found under Service & Warranty > STOP
Site > News, Forms, & Links > Declined Safety Bulletin Tracking.
INVENTORY / STOCK PART CLAIMS
Dealers should review their service parts inventory and ensure the following service parts are NOT used:
• 1026864-266
NOTICE
To remove these service parts from circulation, file a Part Stock claim as directed below.
The information contained within this document is confidential and protected by U.S. and international copyright laws, and is the property of Polaris Inc. This document is
provided for the sole use of authorized Polaris dealers and distributors. This document is not to be distributed, duplicated, or copied, digitally or otherwise, without the
written consent of Polaris Inc.
1-23-01 (R02) © 2023 Polaris Inc. Page 3 of 6
Use the following process for filing a Part Stock warranty claim for any of the parts listed above.
1. Start a new Part Stock warranty claim.
2. Select Product Line: IND
3. Enter today’s date into the Date Failed and Date Repair information fields
4. Enter Indian Motorcycle® I-23-01 into the CONCERN field.
5. Enter Indian Motorcycle® I-23-01 into the CAUSE field.
6. Enter Removed From Inventory into the CORRECTION field.
7. Enter the part number and quantity.
8. Enter warranty fail codes: 171/279/209
9. Validate the parts.
10. Save and submit the claim to Polaris.
COVERAGE PERIOD
Coverage will begin on February 02, 2023. This bulletin has no expiration date.
PARTS RETURN / DISPOSAL INFORMATION
Under no circumstances shall the parts removed be re-used, sold, or re-purposed for another application. It is your
dealership / distributor’s responsibility to make sure every part replaced (related to this communication) is taken out
of circulation and disposed of properly or returned to Polaris (if required).
FEEDBACK FORM
A feedback form has been created for the technician to provide Polaris with an overall
satisfaction rating for the instructions, provide comments on your experience or
upload pictures/video. The form is viewable on mobile devices by scanning the QR
code or on a PC by clicking HERE.
The information contained within this document is confidential and protected by U.S. and international copyright laws, and is the property of Polaris Inc. This document is
provided for the sole use of authorized Polaris dealers and distributors. This document is not to be distributed, duplicated, or copied, digitally or otherwise, without the
written consent of Polaris Inc.
1-23-01 (R02) © 2023 Polaris Inc. Page 4 of 6
REPAIR PROCEDURE
TOOLS REQUIRED
• Safety Glasses
• Wrench Set, Metric
– Wrench Size 15 mm
• Socket Set, Metric
– Socket Size 6 mm
• Torque Wrench
SIDESTAND REMOVAL
WARNING
Sidestand is under spring tension, wear eye protection.
1. Park the motorcycle on it’s center, secure the
motorcycle, and make sure it is stable
CAUTION
Sidestand will be moved between the UP (retracted)
and DOWN (extended) position during removal and
installation. Be sure vehicle is properly secured.
2. Turn key to OFF position and remove key.
3. Ensure sidestand is in the DOWN position Remove
sidestand pivot bolt qusing a 6 mm hex wrench
while holding the nut w with a 15 mm wrench.
4. Grasp sidestand firmly and move it to the UP position.
5. Grasp sidestand firmly. Pull sidestand rearward
against spring tension until mounting flange on
sidestand is clear of the mounting boss on the frame.
The information contained within this document is confidential and protected by U.S. and international copyright laws, and is the property of Polaris Inc. This document is
provided for the sole use of authorized Polaris dealers and distributors. This document is not to be distributed, duplicated, or copied, digitally or otherwise, without the
written consent of Polaris Inc.
1-23-01 (R02) © 2023 Polaris Inc. Page 5 of 6
6. Relax tension and remove spring.
STOP!
DISCARD original sidestand immediately.
Verify new 1028796-266 sidestand is being installed by
checking machine indicator.
The information contained within this document is confidential and protected by U.S. and international copyright laws, and is the property of Polaris Inc. This document is
provided for the sole use of authorized Polaris dealers and distributors. This document is not to be distributed, duplicated, or copied, digitally or otherwise, without the
written consent of Polaris Inc.
1-23-01 (R02) © 2023 Polaris Inc. Page 6 of 6
SIDESTAND INSTALLATION
WARNING
Sidestand is under spring tension, wear eye protection.
1. Using ID Red or similar de-greaser, clean the pivot
bolt and sidestand mounting boss on frame.
IMPORTANT
Failure to do so will result in poor performance of the
sidestand.
2. Lightly grease sidestand mounting boss on frame
and the shouldered portion of the pivot bolt.
3. Attach spring to NEW sidestand.
IMPORTANT
Ensure the loops of the sidestand spring face towards
the center of motorcycle. Failure to have proper
orientation may result in a spring failure.
4. Place loose end of spring through hole in frame rail.
5. With sidestand in the retracted position (up) grasp
sidestand firmly and, pull stand rearward against
spring tension until the mounting flange on the
sidestand drops onto the mounting boss on the frame.
6. Swing sidestand to the extended position to align bolt
hole and install bolt and nut.
7. Torque to specification and wipe off any excess
grease.
TORQUE
Sidestand Pivot Bolt:
37 ft-lbs (50 N·m)
8. Cycle the sidestand to be sure it moves freely, and
returns to the fully retracted position.
9. Submit a Service Bulletin Warranty Claim for Indian
Motorcycle® I-23-01.
**************************************************************************************************************
IMPORTANT SAFETY RECALL
This notice applies to your vehicle
Recall Campaign: 22V–957
Subject: 2022 Chief Sidestand
PLEASE READ IMMEDIATELY
Indian Motorcycle
Company
P.O. Box 47700
Medina, MN
55340-9960
VIN: I-23-01
First Name Last Name
Address
City, State ZIP
Dear Indian Motorcycle Owner,
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Indian Motorcycle has decided that certain 2022
Chief, Chief Bobber, Chief Bobber Darkhorse, Chief Darkhorse, Super Chief, and Super Chief Limited motorcycles fail to conform to Federal Motor
Vehicle Safety Standard No. 123, “Motorcycle Controls and Displays”. Our records show you have purchased an affected vehicle.
The reason for this notice:
There is a potential for the sidestand to not fold rearward and upward if it contacts the ground when the motorcycle is moving forward, increasing
the risk of a crash or serious injury.
What you should do:
Contact your authorized Indian Motorcycle dealer to schedule an appointment to have the sidestand replaced, free of charge. Do not attempt
repairs yourself. Repairs must be done only by an authorized Indian Motorcycle dealer. This repair should take approximately 18 minutes. When
making contact with your dealer, discuss parts availability, their schedule and how long they will need to keep your vehicle.
What your dealership will do:
To address this concern, Indian Motorcycle has authorized your dealer to replace the sidestand with an improved part.
This notice was mailed to you according to our most current registration information. If you no longer own this vehicle, or if some of the contact
information in this notice is incorrect, please contact your dealer to complete a transfer of ownership.
What if you are a Lessor?
Federal law requires that any vehicle lessor receiving this notice must forward a copy of this notice to the lessee within 10 working days after the
day on which the notice is received.
If you need assistance contacting or locating an Indian Motorcycle dealer, or if you have questions your Indian Motorcycle
dealer is not able to address, contact our Indian Motorcycle Owner Connections Department at 1-877-204-3697, scan the QR
code, or go to https://www.indianmotorcycle.com/en-us/self-help/.
If you believe that Indian Motorcycle has failed to remedy this defect without charge or is unable to do so within a reasonable time, you may submit
a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue SE., Washington, D.C. 20590; or call the
toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or on the web go to www.safercar.gov.
If you previously paid for repair(s) to your vehicle for this specific condition prior to receiving this letter, you may be eligible to receive
reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this recall. For more information regarding
obtaining reimbursement please contact your Indian Motorcycle Dealer or Indian Motorcycle Owner Connections Department using the contact
information above.
We apologize for this inconvenience and assure you that we are committed to customer satisfaction and providing world-class products for riders to
enjoy.
Sincerely,
Indian Motorcycle Company
For the latest updates to this safety recall, or to check if your vehicle is part of another safety recall, scan the QR code, or go to
www.polaris.com/en-us/on-road-recalls/.
**************************************************************************************************************
Trouble viewing this email? Open it in your browser >
Date: January 5, 2023 Attn: All Dealership Personnel Subject: STOP SALE I-23-01 Released
IMPORTANT SAFETY NOTICE Stop Sale IMPORTANT STOP SALE NOTICE! Stop selling affected vehicles immediately.
Stop Sale I-23-01
Indian Motorcycle has determined that some Model Year 2022 Chief, Chief Bobber, and Super Chief models have a potential for the sidestand to not fold rearward and upward if it contacts the ground when the motorcycle is moving forward, posing a crash hazard and risk of serious injury. Indian Motorcycle is currently evaluating a repair procedure for this concern and will provide an update to dealers in the coming weeks.
View I-23-01 Stop Sale
What Dealers Should Do?
As of January 5, 2023, YOU MUST NOT SELL OR DELIVER any affected NEW OR USED 2022 Chief, Chief Bobber, and Super Chief models affected by this Stop Sale until it is repaired according to the Safety Recall.
Affected Units
• 2022 Chief, Chief Bobber, and Super Chief Reference Unit Inquiry on the dealer website or the Service Communications list on the STOP site to look up affected units. Please contact Indian Motorcycle Service by phone at 800-330-9407 or through Ask Polaris with any questions or concerns. Thank you for your cooperation in this matter. Sincerely, Indian Motorcycle Service
© 2023 Polaris Industries Inc. 2100 Highway 55, Medina, MN 55340, USA
**************************************************************************************************************
I-23-01 Stop Sale DEX Alert
DEX Alert
Group: Alerts / Recall
Start Date: 1/5/2023
Removal Date: 4/5/2023
Title: Stop Sale I-23-01 Released
Alert Text:
Indian Motorcycle has determined that there is a potential for the sidestand to not fold rearward and upward if it contacts the ground when the motorcycle is moving forward, posing a crash hazard and risk of serious injury.
Indian Motorcycle is currently evaluating a repair procedure for this concern and will provide an update to dealers in the coming weeks.
Click HERE to view I-23-01
**************************************************************************************************************
I-23-01 Safety Recall DEX Alert and STOP Post
DEX Alert
Group: Alerts / Recall
Start Date: 02/02/2023
Removal Date: 05/02/2023
Title: Safety Recall I-23-01 Released
Alert Text:
Indian Motorcycle has determined that on Model Year 2022 Chief, Chief Bobber, Chief Bobber Darkhorse, Chief Darkhorse, Super Chief, and Super Chief Limited motorcycles there is a potential for the sidestand to not fold rearward and upward if it contacts the ground when the motorcycle is moving forward, increasing the risk of a crash or serious injury.
To address this concern, Indian Motorcycle has released this safety recall with instructions to replace the sidestand with an improved part.
Click HERE to view I-23-01 Safety Recall
Click HERE to view I-23-01 FAQ
STOP Post
Title: Safety Recall Z-22-01 Released
Posting Date: 02/02/2023
Removal Date: 05/02/2023
Alert Text:
Safety Recall I-23-01 Released Indian Motorcycle has determined that on Model Year 2022 Chief, Chief Bobber, Chief Bobber Darkhorse, Chief Darkhorse, Super Chief, and Super Chief Limited motorcycles there is a potential for the sidestand to not fold rearward and upward if it contacts the ground when the motorcycle is moving forward, increasing the risk of a crash or serious injury. Click here: I-23-01 Click here: FAQ
**************************************************************************************************************
The information contained within this document is confidential and protected by U.S. and international copyright laws, and is the property of Polaris Inc. This document is
provided for the sole use of authorized Polaris dealers and distributors. This document is not to be distributed, duplicated, or copied, digitally or otherwise, without the
written consent of Polaris Inc.
I-23-01 (R01) © 2023 Polaris Inc. Page 1 of 1
STOP SALE
IND Release Date: January, 05, 2023 Communication #: I-23-01
Model Year(s): 2022
— Confidential and Proprietary —
VERSION: R01 (January 05, 2023)
IMPORTANT STOP SALE NOTICE!
Stop selling affected vehicles immediately.
SUBJECT: CHIEF SIDESTAND
PURPOSE
Indian Motorcycle has determined that there is a potential for the sidestand to not fold rearward and upward if it
contacts the ground when the motorcycle is moving forward, posing a crash hazard and risk of serious injury.
Indian Motorcycle is currently evaluating a repair procedure for this concern and will provide an update to dealers in
the coming weeks.
AFFECTED MODELS
MODEL YEAR MODELS AFFECTED RANGE
2022 Chief, Chief Bobber, and Super Chief
Reference Unit Inquiry on the dealer website
or the Service Communications list on the
STOP site to look up affected units.
CUSTOMER NOTIFICATION
When repair details are available, Polaris will notify consumers by letter (and email if available) immediately and
follow-up with additional repair plans. At that time, dealers should also contact owners of affected VINs / PINs to
inform them of this announcement.
CONTACT POLARIS
If you have questions that are not addressed in this document , contact Indian Motorcycle Service through Ask Polaris
or by phone at 800-330-9407 (US/Canada Dealers Only).
DEALER – WHAT TO DO?
As of January 05, 2023, YOU MUST NOT SELL OR DELIVER any affected NEW OR USED Model Year 2022 Chief,
Chief Bobber, and Super Chief models affected by this Stop Sale until it is repaired according to the Safety Recall.
**************************************************************************************************************
Date: February 2, 2023 Attn: All Dealership Personnel Subject: Safety Recall I-23-01 Released
IMPORTANT SAFETY RECALL NOTICE Stop Sale IMPORTANT STOP SALE NOTICE! Stop selling affected vehicles immediately.
Safety Recall I-23-01
Indian Motorcycle has determined that on Model Year 2022 Chief, Chief Bobber, Chief Bobber Darkhorse, Chief Darkhorse, Super Chief, and Super Chief Limited motorcycles there is a potential for the sidestand to not fold rearward and upward if it contacts the ground when the motorcycle is moving forward, increasing the risk of a crash or serious injury. To address this concern, Indian Motorcycle has released this safety recall with instructions to replace the sidestand with an improved part.
View I-23-01 Safety Recall
View I-23-01 FAQ
What Dealers Should Do?
As of January 05, 2023, YOU MUST NOT SELL OR DELIVER any affected NEW OR USED Model Year 2022 Chief, Chief Bobber, Chief Bobber Darkhorse, Chief Darkhorse, Super Chief, and Super Chief Limited affected by this Stop Sale until it is repaired according to the Safety Recall.
Affected Units
2022 Chief, Chief Bobber, Chief Bobber Darkhorse, Chief Darkhorse, Super Chief, and Super Chief Limited Reference Unit Inquiry on the dealer website or the Service Communications list on the STOP site to look up affected units. Please contact Indian Motorcycle Service by phone at 800-330-9407 or through Ask Polaris with any questions or concerns.
Thank you for your cooperation in this matter. Sincerely, Indian Motorcycle Service
© 2023 Polaris Industries Inc. 2100 Highway 55, Medina, MN 55340, USA
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 22V-957
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Indian Motorcycle Company
Submission Date : DEC 29, 2022
NHTSA Recall No. : 22V-957
Manufacturer Recall No. : I-23-01
Manufacturer Information :
Manufacturer Name : Indian Motorcycle Company
Address : 2100 Highway 55
Medina MN 55340
Company phone : 800-765-2747
Population :
Number of potentially involved : 4,653
Estimated percentage with defect : 100 %
Vehicle Information :
Vehicle 1 : 2022-2022 Indian Chief
Vehicle Type :
Body Style :
Power Train : NR
Descriptive Information : The recall population consists of all model year 2022 Indian Chief models (listed
above). This is the first model year for this vehicle platform. 2023 Chief models are
not included as a different sidestand and frame combination is used that is not
affected by the retraction concern. No other Indian models use the same sidestand
and frame geometry as MY22 Indian Chief.
Production Dates : AUG 24, 2020 – OCT 31, 2022
VIN Range 1 : Begin : 56KDMBAG0N3000061 End : 56KDMCAGXN3007346 ✔ Not sequential
Vehicle 2 : 2022-2022 Indian Chief Bobber
Vehicle Type :
Body Style :
Power Train : NR
Descriptive Information : The recall population consists of all model year 2022 Indian Chief models (listed
above). This is the first model year for this vehicle platform. 2023 Chief models are
not included as a different sidestand and frame combination is used that is not
affected by the retraction concern. No other Indian models use the same sidestand
and frame geometry as MY22 Indian Chief.
Production Dates : MAY 04, 2020 – OCT 17, 2022
VIN Range 1 : Begin : 56KDLBAG0N3000158 End : 56KDLCAGXN3007933 ✔ Not sequential
Part 573 Safety Recall Report 22V-957 Page 2
The information contained in this report was submitted pursuant to 49 CFR §573
Vehicle 3 : 2022-2022 Indian Chief Bobber Darkhorse
Vehicle Type :
Body Style :
Power Train : NR
Descriptive Information : The recall population consists of all model year 2022 Indian Chief models (listed
above). This is the first model year for this vehicle platform. 2023 Chief models are
not included as a different sidestand and frame combination is used that is not
affected by the retraction concern. No other Indian models use the same sidestand
and frame geometry as MY22 Indian Chief.
Production Dates : AUG 27, 2020 – NOV 04, 2022
VIN Range 1 : Begin : 56KDLABH0N3000078 End : 56KDLABHXN3008415 ✔ Not sequential
Vehicle 4 : 2022-2022 Indian Chief Darkhorse
Vehicle Type :
Body Style :
Power Train : NR
Descriptive Information : The recall population consists of all model year 2022 Indian Chief models (listed
above). This is the first model year for this vehicle platform. 2023 Chief models are
not included as a different sidestand and frame combination is used that is not
affected by the retraction concern. No other Indian models use the same sidestand
and frame geometry as MY22 Indian Chief.
Production Dates : MAY 04, 2020 – NOV 07, 2022
VIN Range 1 : Begin : 56KDMABH0N3000059 End : 56KDMABHXN3008394 ✔ Not sequential
Vehicle 5 : 2022-2022 Indian Super Chief
Vehicle Type :
Body Style :
Power Train : NR
Descriptive Information : The recall population consists of all model year 2022 Indian Chief models (listed
above). This is the first model year for this vehicle platform. 2023 Chief models are
not included as a different sidestand and frame combination is used that is not
affected by the retraction concern. No other Indian models use the same sidestand
and frame geometry as MY22 Indian Chief.
Production Dates : AUG 26, 2020 – OCT 14, 2022
VIN Range 1 : Begin : 56KDBBAG0N3000616 End : 56KDBCAGXN3003707 ✔ Not sequential
Part 573 Safety Recall Report 22V-957 Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Vehicle 6 : 2022-2022 Indian Super Chief Limited
Vehicle Type :
Body Style :
Power Train : NR
Descriptive Information : The recall population consists of all model year 2022 Indian Chief models (listed
above). This is the first model year for this vehicle platform. 2023 Chief models are
not included as a different sidestand and frame combination is used that is not
affected by the retraction concern. No other Indian models use the same sidestand
and frame geometry as MY22 Indian Chief.
Production Dates : AUG 26, 2020 – NOV 07, 2022
VIN Range 1 : Begin : 56KDBABH0N3000004 End : 56KDBABHXN3008420 ✔ Not sequential
Description of Noncompliance :
Description of the
Noncompliance :
Indian Motorcycle has determined that sidestand retraction is inconsistent
upon ground contact if the sidestand is left extended during operation, which
does not comply with FMVSS 123, S5.2.4.
FMVSS 1 : 123 – Motorcycle controls and displays
FMVSS 2 : NR
Description of the Safety Risk : Potential for the sidestand to not fold rearward and upward if it contacts the
ground when the motorcycle is moving forward, posing a crash hazard and
risk of serious injury.
Description of the Cause : Root cause and corrective action are under review and have yet to be
confirmed. Indian will follow-up with an amendment to this report once
confirmed.
Identification of Any Warning
that can Occur :
A sidestand that does not fold rearward and upward if it contacts the ground
when the motorcycle is moving forward will likely create sparks, noise, and/or
other physical warnings to the rider that the sidestand has not retracted, in
whole or in part.
Involved Components :
Component Name 1 : Sidestand
Component Description : NR
Component Part Number : NR
Supplier Identification :
Part 573 Safety Recall Report 22V-957 Page 4
The information contained in this report was submitted pursuant to 49 CFR §573
Component Manufacturer
Name : Northstar Precision (Vietnam) Co.
Address : Khai Quang Industrial Zone
Khai Quang Ward Vinh Yen City, Foreign States
Country : Viet Nam
Chronology :
On August 4, 2022, Indian Motorcycle received notification of a crash in Canada, involving minor injuries (e.g.,
sore hand and minor bruising to torso) to the rider where the sidestand allegedly failed to retract after it was
left extended during operation. At that time, the customer informed Indian Motorcycle of an additional video
(YouTube) with a sidestand that failed to retract when contacting the ground during a MY22 Indian Chief demo
ride. Indian Motorcycle is not aware of any reports that have been made related to the demo ride incident.
Thereafter, on August 20, 2022, Indian Motorcycle received a second case that mentioned a consumer who had
previously ridden their vehicle with the sidestand extended, though no crash, injury, or otherwise was
indicated in the case.
Thereafter, Indian Motorcycle initiated an internal investigation.
Following the company’s Engineering design evaluation, on December 22, 2022, Indian Motorcycle’s Executive
Review Committee decided that the sidestand’s inconsistent retraction constituted a non-compliance with
FMVSS 123, S5.2.4, and decided to recall the affected bikes.
Other than the above, Indian Motorcycle has not identified any warranty claims, other field or service reports,
or other information related to this issue. No NHTSA VOQs have been identified for sidestand retraction
concerns on MY22 Indian Chief models.
Description of Remedy :
Description of Remedy Program : Indian Motorcycle has not yet established a remedy program for this noncompliance.
Indian will follow-up with an amendment to this report when
a remedy program has been identified.
Customers who paid to replace or service their vehicle for this condition
prior to the recall notification may be eligible for reimbursement per
Polaris’ General Recall Reimbursement Plan on file with NHTSA.
How Remedy Component Differs
from Recalled Component :
Indian Motorcycle has not yet established a remedy program for this noncompliance.
Indian will follow-up with an amendment to this report when
a remedy program has been identified.
Part 573 Safety Recall Report 22V-957 Page 5
The information contained in this report was submitted pursuant to 49 CFR §573
Identify How/When Recall Condition
was Corrected in Production :
As of December 29, 2022, Polaris stopped shipment of units with the
suspect sidestands. Shipment will only resume when the non-compliance
has been corrected.
Recall Schedule :
Description of Recall Schedule : Upon approval, owner notification letters will be mailed no later than 60
days after submission of this report.
Planned Dealer Notification Date : JAN 06, 2023 – JAN 06, 2023
Planned Owner Notification Date : FEB 17, 2023 – FEB 17, 2023
* NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 22V-957
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Indian Motorcycle Company
Submission Date : FEB 01, 2023
NHTSA Recall No. : 22V-957
Manufacturer Recall No. : I-23-01
Manufacturer Information :
Manufacturer Name : Indian Motorcycle Company
Address : 2100 Highway 55
Medina MN 55340
Company phone : 800-765-2747
Population :
Number of potentially involved : 4,653
Estimated percentage with defect : 100 %
Vehicle Information :
Vehicle 1 : 2022-2022 Indian Chief
Vehicle Type :
Body Style :
Power Train : NR
Descriptive Information : The recall population consists of all model year 2022 Indian Chief models (listed
above). This is the first model year for this vehicle platform. 2023 Chief models are
not included as a different sidestand and frame combination is used that is not
affected by the retraction concern. No other Indian models use the same sidestand
and frame geometry as MY22 Indian Chief.
Production Dates : AUG 24, 2020 – OCT 31, 2022
VIN Range 1 : Begin : 56KDMBAG0N3000061 End : 56KDMCAGXN3007346 ✔ Not sequential
Vehicle 2 : 2022-2022 Indian Chief Bobber
Vehicle Type :
Body Style :
Power Train : NR
Descriptive Information : The recall population consists of all model year 2022 Indian Chief models (listed
above). This is the first model year for this vehicle platform. 2023 Chief models are
not included as a different sidestand and frame combination is used that is not
affected by the retraction concern. No other Indian models use the same sidestand
and frame geometry as MY22 Indian Chief.
Production Dates : MAY 04, 2020 – OCT 17, 2022
VIN Range 1 : Begin : 56KDLBAG0N3000158 End : 56KDLCAGXN3007933 ✔ Not sequential
Part 573 Safety Recall Report 22V-957 Page 2
The information contained in this report was submitted pursuant to 49 CFR §573
Vehicle 3 : 2022-2022 Indian Chief Bobber Darkhorse
Vehicle Type :
Body Style :
Power Train : NR
Descriptive Information : The recall population consists of all model year 2022 Indian Chief models (listed
above). This is the first model year for this vehicle platform. 2023 Chief models are
not included as a different sidestand and frame combination is used that is not
affected by the retraction concern. No other Indian models use the same sidestand
and frame geometry as MY22 Indian Chief.
Production Dates : AUG 27, 2020 – NOV 04, 2022
VIN Range 1 : Begin : 56KDLABH0N3000078 End : 56KDLABHXN3008415 ✔ Not sequential
Vehicle 4 : 2022-2022 Indian Chief Darkhorse
Vehicle Type :
Body Style :
Power Train : NR
Descriptive Information : The recall population consists of all model year 2022 Indian Chief models (listed
above). This is the first model year for this vehicle platform. 2023 Chief models are
not included as a different sidestand and frame combination is used that is not
affected by the retraction concern. No other Indian models use the same sidestand
and frame geometry as MY22 Indian Chief.
Production Dates : MAY 04, 2020 – NOV 07, 2022
VIN Range 1 : Begin : 56KDMABH0N3000059 End : 56KDMABHXN3008394 ✔ Not sequential
Vehicle 5 : 2022-2022 Indian Super Chief
Vehicle Type :
Body Style :
Power Train : NR
Descriptive Information : The recall population consists of all model year 2022 Indian Chief models (listed
above). This is the first model year for this vehicle platform. 2023 Chief models are
not included as a different sidestand and frame combination is used that is not
affected by the retraction concern. No other Indian models use the same sidestand
and frame geometry as MY22 Indian Chief.
Production Dates : AUG 26, 2020 – OCT 14, 2022
VIN Range 1 : Begin : 56KDBBAG0N3000616 End : 56KDBCAGXN3003707 ✔ Not sequential
Part 573 Safety Recall Report 22V-957 Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Vehicle 6 : 2022-2022 Indian Super Chief Limited
Vehicle Type :
Body Style :
Power Train : NR
Descriptive Information : The recall population consists of all model year 2022 Indian Chief models (listed
above). This is the first model year for this vehicle platform. 2023 Chief models are
not included as a different sidestand and frame combination is used that is not
affected by the retraction concern. No other Indian models use the same sidestand
and frame geometry as MY22 Indian Chief.
Production Dates : AUG 26, 2020 – NOV 07, 2022
VIN Range 1 : Begin : 56KDBABH0N3000004 End : 56KDBABHXN3008420 ✔ Not sequential
Description of Noncompliance :
Description of the
Noncompliance :
Indian Motorcycle has determined that sidestand retraction is inconsistent
upon ground contact if the sidestand is left extended during operation, which
does not comply with FMVSS 123, S5.2.4.
FMVSS 1 : 123 – Motorcycle controls and displays
FMVSS 2 : NR
Description of the Safety Risk : Potential for the sidestand to not fold rearward and upward if it contacts the
ground when the motorcycle is moving forward, posing a crash hazard and
risk of serious injury.
Description of the Cause : The sidestand geometry requires a greater frictional force for retraction than
may be achieved with some riding and road surface conditions.
Identification of Any Warning
that can Occur :
A sidestand that does not fold rearward and upward if it contacts the ground
when the motorcycle is moving forward will likely create sparks, noise, and/or
other physical warnings to the rider that the sidestand has not retracted, in
whole or in part.
Involved Components :
Component Name 1 : Sidestand
Component Description : NR
Component Part Number : NR
Supplier Identification :
Part 573 Safety Recall Report 22V-957 Page 4
The information contained in this report was submitted pursuant to 49 CFR §573
Component Manufacturer
Name : Northstar Precision (Vietnam) Co.
Address : Khai Quang Industrial Zone
Khai Quang Ward Vinh Yen City, Foreign States
Country : Viet Nam
Chronology :
On August 4, 2022, Indian Motorcycle received notification of a crash in Canada, involving minor injuries (e.g.,
sore hand and minor bruising to torso) to the rider where the sidestand allegedly failed to retract after it was
left extended during operation. At that time, the customer informed Indian Motorcycle of an additional video
(YouTube) with a sidestand that failed to retract when contacting the ground during a MY22 Indian Chief demo
ride. Indian Motorcycle is not aware of any reports that have been made related to the demo ride incident.
Thereafter, on August 20, 2022, Indian Motorcycle received a second case that mentioned a consumer who had
previously ridden their vehicle with the sidestand extended, though no crash, injury, or otherwise was
indicated in the case.
Thereafter, Indian Motorcycle initiated an internal investigation.
Following the company’s Engineering design evaluation, on December 22, 2022, Indian Motorcycle’s Executive
Review Committee decided that the sidestand’s inconsistent retraction constituted a non-compliance with
FMVSS 123, S5.2.4, and decided to recall the affected bikes.
Other than the above, Indian Motorcycle has not identified any warranty claims, other field or service reports,
or other information related to this issue. No NHTSA VOQs have been identified for sidestand retraction
concerns on MY22 Indian Chief models.
Description of Remedy :
Description of Remedy Program : Indian Motorcycle will inform dealers of the reported concern and provide
instructions to dealers to replace the sidestand at no cost to consumers.
Consumers who paid to replace or service their vehicle for this condition
prior to the recall notification may be eligible for reimbursement per
Indian Motorcycle’s General Recall Reimbursement Plan on file with
NHTSA.
How Remedy Component Differs
from Recalled Component :
The remedy sidestand is compliant with FMVSS 123.
Part 573 Safety Recall Report 22V-957 Page 5
The information contained in this report was submitted pursuant to 49 CFR §573
Identify How/When Recall Condition
was Corrected in Production :
As of December 29, 2022, Polaris stopped shipment of units with the
suspect sidestands. Shipment will only resume when the non-compliance
has been corrected.
Recall Schedule :
Description of Recall Schedule : Upon approval, owner notification letters will be mailed no later than 60
days after submission of this report.
Planned Dealer Notification Date : JAN 06, 2023 – JAN 06, 2023
Planned Owner Notification Date : FEB 09, 2023 – FEB 24, 2023
* NR – Not Reported
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SEOCONTENT-END
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