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February 21, 2023 NHTSA CAMPAIGN NUMBER: 23V107000
Cooktop Gas Valves May Fracture Causing Gas Leak
A gas leak in the presence of an ignition source can increase the risk of a fire.
NHTSA Campaign Number: 23V107
Manufacturer Par Nado inc
Components EQUIPMENT
Potential Number of Units Affected 1,098
Summary
Par Nado Inc (Par Nado) is recalling certain 2021-2024 Alto R1713, R1723, F1743, F2114, A2124, and F2414 travel trailers equipped with certain SDS2 2-burner drop-in cooktops. The internal aluminum burner tubes that connect to the gas valves may fracture and cause a gas leak.
Remedy
Dealers will inspect the burner tubes, and repair, as necessary, free of charge. Owner notification letters were mailed March 23, 2023. Owners may contact Par Nado customer service at 1-418-426-3666. Par Nado’s number for this recall is 2023-001.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
521337/521340 SDS2 FIELD RECALL KIT
INSTRUCTION SHEET
FOR STOCK NUMBERS 3031AST AND 3032AST
This kit is for remedy of SDS2 cooktops under NHTSA recall 23E-002.
Chronology :
08/17/2022 A dealer informs Par Nado inc. of a customer with a stove gas leak causing damage to their trailer
08/23/2022 A customer informs Par Nado inc of a stove gas leak causing damage to their trailer.
08/24/2022 Par Nado inc. informs Suburban Manufacturing
CO through their Canadian distributor of two incidents involving their cooktop.
11/24/2022 Par Nado inc. removes Subruban SDS2 cooktop from production as a precaution while the manufacturer continues their enquiry.
02/08/2023 Par Nado inc. receives notice of recall for the SDS2 cooktop.
23E002 Cooktop Gas Valves May Fracture Causing Gas Leak – Suburban SDS2 2-Burner Drop-in Cooktops
23E002 Cooktop Gas Valves May Fracture Causing Gas Leak – Suburban SDS2 2-Burner Drop-in Cooktops
4 Affected Products
Vehicle
| MAKE | MODEL | YEAR |
| SAFARI CONDO | ALTO | 2021-2024 |
10 Associated Documents
Recall Acknowledgement
RCAK-23V107-9479.pdf 646.335KB
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Defect Notice 573 Report
RCLRPT-23V107-5238.PDF 215.324KB
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Recall 573 Report – 2-23-2023
RCLRPT-23V107-6650.PDF 215.326KB
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ISSUED Owner Notification Letter(Part 577)
RCONL-23V107-2251.pdf 1210.936KB
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Recall 573 Report – 4/24/2023
RCLRPT-23V107-5104.PDF 215.689KB
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Remedy Instructions and TSB
RCRIT-23V107-0527.pdf 442.511KB
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Recall Quarterly Report #1, 2023-1
RCLQRT-23V107-9441.PDF 211.132KB
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Recall Quarterly Report #2, 2023-2
RCLQRT-23V107-7033.PDF 211.241KB
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Recall Quarterly Report #3, 2023-3
RCLQRT-23V107-2660.PDF 211.458KB
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Recall Quarterly Report #4, 2023-4
RCLQRT-23V107-0125.PDF 211.568KB
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SEOCONTENT-START
PN: 206286
3-1-23
676 Broadway Street
Dayton, Tennessee 37321
423-775-2131
www.airxcel.com/suburban
521337/521340 SDS2 FIELD RECALL KIT
INSTRUCTION SHEET
FOR STOCK NUMBERS 3031AST AND 3032AST
This kit is for remedy of SDS2 cooktops under NHTSA recall 23E-002.
Warranty Flat Rate Labor Time 0.25 hrs.
KIT 521337 CONSISTS OF:
(1) BRACKET ASSEMBLY WITH TAPE, PN 064351
(2) SCREW, #6 X .375”, PN 122292
(1) STICKER, CSA SDS2 12VDC, PN 194462 (USED FOR REMEDY OF STOCK NUMBER 3032AST)
(1) LOCTITE 243 THREADLOCKER, PN 410350
KIT 521340 CONSISTS OF:
(1) BRACKET ASSEMBLY WITH TAPE, PN 064351
(2) SCREW, #6 X .375”, PN 122292
(1) STICKER, CSA SDS2 12VDC, PN 194460 (USED FOR REMEDY OF STOCK NUMBER 3031AST)
(1) LOCTITE 243 THREADLOCKER, PN 410350
ASSEMBLY INSTRUCTIONS:
1. Open glass lid.
2. Remove (4) black glass bumpers from each corner of the appliance.
PN: 206286
3-1-23
3. Using a #2 Phillips screwdriver, loosen the screws under each bumper. This will retract the clamping mechanism that attaches the cooktop to the countertop.
4. Close glass lid.
5. Lift cooktop free of countertop and place bottom side up on soft working surface.
6. Remove heat shield from bottom of appliance, setting heat shield, screws, and washers aside.
7. Clean bottom of main top near regulator with a 50/50 mixture of rubbing alcohol and water.
8. Peel red liner from tape on bottom of bracket assembly (064351).
PN: 206286
3-1-23
9. Place bracket assembly over regulator and align screw holes. (Ensure regulator mounting surface is parallel to bottom of main top.)
10. Attach bracket to regulator with two screws (122292).
11. Apply force of 15 lbs. minimum to regulator bracket to firmly adhere VHB tape. (Minimum application temperature of 50°F. If necessary, heat tape and application surfaces prior to adhesion.)
12. Reinstall heat shield using retained screws and washers.
13. Cover “3031AST” with sticker (194460) or cover “3032AST” with sticker (194462) on large heat shield sticker. Clean oily residue as required for proper label adhesion.
14. Turn unit over and open glass lid.
15. Remove both burner control knobs.
16. Using needle nose pliers, remove top nut securing the left valve to the main top. Your cooktop may have one or two nuts securing each gas valve.
17. Tighten bottom nut if your cooktop had two nuts on each gas valve.
PN: 206286
3-1-23
18. Snip tip of Loctite 243 (410350) and apply one drop of threadlocker to approximately 2nd valve thread if each valve has two nuts. Apply one drop of threadlocker to approximately the 4th thread if each valve has only one nut.
19. Install top nut and torque to 20 in-lb.
20. Reinstall control knob.
21. Repeat steps 16 through 20 for the right control.
22. Reinstallation of unit is reverse of removal. (Steps 1-5)
23. Submit warranty claim to Laborclaims@airxcel.com
24. This completes the recall remedy steps.
**************************************************************************************************************
______________________________________________________
SAFARI CONDO – 810 rue du Parc, Saint-Frédéric, (Québec) G0N 1P0 tél. 418 426-3666
Par Nado inc DBA Safari Condo
821 du Parc
[Client Name] Saint-Frédéric, QC Canada
[Client Address] G0N 1P0
[Client Address]
[Client Address]
[date]
IMPORTANT SAFETY RECALL
NHTSA Recall No. 23V-107
Subject: Safety recall 23V107 for the Suburban SDS2 2 Burner Drop-In Cooktop
Internal reference number at Safari Condo: 2023-001
This notice applies to your vehicle: [VIN]
This notice is sent to you in accordance with the requirements of the National Traffic and Motor
Vehicle Safety Act.
Par Nado inc has decided that a defect which relates to motor vehicle safety exists in certain
2021-2024 Alto models R1713, R1723, F1743, F2114, A2124 and F2414 travel trailers equipped
with a Suburban SDS2 Drop-In Cooktop.
We apologize for this situation and want to assure you that, with your assistance, this condition
will be corrected. Our commitment is to provide with the best possible level of service and
support.
What is the issue?
Suburban Manufacturing is recalling the Suburban SDS2 2-Burner Drop-In Cooktops that
were installed on Alto travel trailers from approximately September 2020 – November
2022. The internal aluminum burner tubes connecting the gas valves to the cooktop
burners can fracture from excessive vibration or shock experienced through travel. The
burner tube could crack resulting in a leak of propane when the gas valve is opened to
use the appliance. If ignited the propane could result in a fire and/or explosion which
could result in personal injury.
What to do until the defect is corrected?
Discontinue use of the cooktop until the correction of the defect has been completed in
your vehicle.
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-107
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Par Nado inc FEB 23, 2023 NHTSA Recall No. : 23V-107 Manufacturer Recall No. : 2023-001 Manufacturer Information :
Manufacturer Name : Par Nado inc
Address : 821 du Parc
St-Frederic 00 G0N 1P0 Company phone : 418-426-3666
Population :
Number of potentially involved : 1,098 Estimated percentage with defect : 100 %
Vehicle Information : Vehicle 1 : 2021-2024 Alto R1713, R1723, F1743, F2114, A2124, F2414
Vehicle Type : TRAILERS Body Style :
Power Train : NR
Descriptive Information : The recalled trailers aare only those equiped with the Suburban SDS2 ddrop-in cooktop. There are 851 vehicles affected in the US and Canada.
Production Dates : SEP 04, 2020 – NOV 24, 2022 VIN Range 1 : Begin : 2P9BC1716MF088057 End : 2P9BC1710PF088494 VIN Range 2 : Begin : 2P9BC2428MF088434 End : 2P9BC2117RF088865 ✔ Not sequential
✔ Not sequential Description of Defect :
Description of the Defect : Par Nado inc is recalling certain 2022-2024 Alto trailers equipped with the SDS2 2 burner drop-in cooktop. The internal burner tubes that connect the gas valves may fracture aand causee a gas leak.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : The burner tube could crack resulting in a leak of propane when the top
burner gas valve is opened to use the appliance. If ignited the propane could result in fire and or explosion which could result in personal injury.
Description of the Cause : The gas manifoldd at the control knobs can become loose over time due to excessive vibration. With excessive vibration the burner tubes can fail. Identification of Any Warning
that can Occur : The owner could possibly hear a louder than normal hissing sound or smell propane odor when the cooktop gas vaalve is urned to the ON position. The flame height could seem lower than normal. The control knob of the cooktop
could appear to be loose and become ddifficult to operate. Part 573 Safety Recall Report 23V-107 Page 2 Involved Components : Component Name 1 : SDS2 – 2 Burneer Dorp In Cooktop Component Description : 2 Burner Cooktop
Component Part Number : 3031AST & 3032AST Supplier Identification : Component Manufacturer
Name : Suburban Manufacturing CO Address : 676 Broadway
Dayton Tennessee 37321
Country : United States Chronology :
08/17/2022 A dealer informs Par Nado inc. of a customer with a stove gas leak causing damage to their trailer 08/23/2022 A customer informs Par Nado inc of a stove gas leak causing damaage to their trailer.
08/24/2022 Par Nado inc. informs Suburban Manufacturing CO through their Canadian distributor of two incidents involving their cooktop.
11/24/2022 Par Nado inc. removes Subruban SDS2 cooktop from production as a precaution whille the manufacturer continues their enquiry.
02/08/2023 Par Nado inc. receives notice of recall for the SDS2 cooktop. Description of Remedy :
Description of Remedy Program : Remedy is still being evaluated by Suburban Manufacturing CO at this
time. How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : NR While Suburban Manufacturing CO was investigating the two incidents of gas leaks on stoves reported by Par Nado inc., thee manufacturer decided to stop using the Suburban SDS2 2 burner drop in cooktop as a prevention in case of an eventual recall. Par Nado inc. stopped installing the SDS2 cooktop on 11/24/2022. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-107
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Recall Schedule :
Description of Recall Schedule : The remedy program is scheduled to be published by Suburban
Manufacturing CO on 03/13/2023. Par Nado inc will send the notification letters by 03/31/2023.
Planned Dealer Notification Date : MAR 27, 2023 – MAR 27, 2023
Planned Owner Notification Date : MAR 27, 2023 – MAR 31, 2023
* NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-107
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Par Nado inc FEB 21, 2023 NHTSA Recall No. : 23V-107 Manufacturer Recall No. : 2023-001 Manufacturer Information :
Manufacturer Name : Par Nado inc
Address : 821 du Parc
St-Frederic 00 G0N 1P0 Company phone : 418-426-3666
Population :
Number of potentially involved : 851 Estimated percentage with defect : 100 %
Vehicle Information : Vehicle 1 : 2022-2024 Alto R1713, R1723, F1743, F2114, A2124, F2414
Vehicle Type : TRAILERS Body Style :
Power Train : NR
Descriptive Information : The recalled trailers aare only those equiped with the Suburban SDS2 ddrop-in cooktop. There are 851 vehicles affected in the US and Canada.
Production Dates : MAR 08, 2021 – NOV 24, 2022 VIN Range 1 : Begin : 2P9BC1713NF088180 End : 2P9BC1710PF088494 VIN Range 2 : Begin : 2P9BC2116NF088544 End : 2P9BC2117RF088865 ✔ Not sequential
✔ Not sequential Description of Defect :
Description of the Defect : Par Nado inc is recalling certain 2022-2024 Alto trailers equipped with the SDS2 2 burner drop-in cooktop. The internal burner tubes that connect the gas valves may fracture aand causee a gas leak.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : The burner tube could crack resulting in a leak of propane when the top
burner gas valve is opened to use the appliance. If ignited the propane could result in fire and or explosion which could result in personal injury.
Description of the Cause : The gas manifoldd at the control knobs can become loose over time due to excessive vibration. With excessive vibration the burner tubes can fail. Identification of Any Warning
that can Occur : The owner could possibly hear a louder than normal hissing sound or smell propane odor when the cooktop gas vaalve is urned to the ON position. The flame height could seem lower than normal. The control knob of the cooktop
could appear to be loose and become ddifficult to operate. Part 573 Safety Recall Report 23V-107 Page 2 Involved Components : Component Name 1 : SDS2 – 2 Burneer Dorp In Cooktop Component Description : 2 Burner Cooktop
Component Part Number : 3031AST & 3032AST Supplier Identification : Component Manufacturer
Name : Suburban Manufacturing CO Address : 676 Broadway
Dayton Tennessee 37321
Country : United States Chronology :
08/17/2022 A dealer informs Par Nado inc. of a customer with a stove gas leak causing damage to their trailer 08/23/2022 A customer informs Par Nado inc of a stove gas leak causing damaage to their trailer.
08/24/2022 Par Nado inc. informs Suburban Manufacturing CO through their Canadian distributor of two incidents involving their cooktop.
11/24/2022 Par Nado inc. removes Subruban SDS2 cooktop from production as a precaution whille the manufacturer continues their enquiry.
02/08/2023 Par Nado inc. receives notice of recall for the SDS2 cooktop. Description of Remedy :
Description of Remedy Program : Remedy is still being evaluated by Suburban Manufacturing CO at this
time. How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : NR While Suburban Manufacturing CO was investigating the two incidents of gas leaks on stoves reported by Par Nado inc., thee manufacturer decided to stop using the Suburban SDS2 2 burner drop in cooktop as a prevention in case of an eventual recall. Par Nado inc. stopped installing the SDS2 cooktop on 11/24/2022. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-107
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Recall Schedule :
Description of Recall Schedule : The remedy program is scheduled to be published by Suburban
Manufacturing CO on 03/13/2023. Par Nado inc will send the notification letters by 03/31/2023.
Planned Dealer Notification Date : MAR 27, 2023 – MAR 27, 2023
Planned Owner Notification Date : MAR 27, 2023 – MAR 31, 2023
* NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-107
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Par Nado inc APR 24, 2023 NHTSA Recall No. : 23V-107 Manufacturer Recall No. : 2023-001 Manufacturer Information :
Manufacturer Name : Par Nado inc
Address : 821 du Parc
St-Frederic 00 G0N 1P0 Company phone : 418-426-3666
Population :
Number of potentially involved : 331 Estimated percentage with defect : 100 %
Vehicle Information : Vehicle 1 : 2021-2024 Alto R1713, R1723, F1743, F2114, A2124, F2414
Vehicle Type : TRAILERS Body Style :
Power Train : NR
Descriptive Information : The recalled trailers aare only those equiped with the Suburban SDS2 ddrop-in cooktop. There are 1098 vehicles affected in the US and Canada. In the US it is 331 vehicles affected.
Production Dates : SEP 04, 2020 – NOV 24, 2022 VIN Range 1 : Begin : 2P9BC1716MF088057 End : 2P9BC1710PF088494 VIN Range 2 : Begin : 2P9BC2428MF088434 End : 2P9BC2117RF088865 ✔ Not sequential
✔ Not sequential Description of Defect :
Description of the Defect : Par Nado inc is recalling certain 2022-2024 Alto trailers equipped with the SDS2 2 burner drop-in cooktop. The internal burner tubes that connect the gas valves may fracture aand causee a gas leak.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : The burner tube could crack resulting in a leak of propane when the top
burner gas valve is opened to use the appliance. If ignited the propane could result in fire and or explosion which could result in personal injury.
Description of the Cause : The gas manifoldd at the control knobs can become loose over time due to excessive vibration. With excessive vibration the burner tubes can fail. Identification of Any Warning
that can Occur : The owner could possibly hear a louder than normal hissing sound or smell propane odor when the cooktop gas vaalve is urned to the ON position. The flame height could seem lower than normal. The control knob of the cooktop
could appear to be loose and become ddifficult to operate. Part 573 Safety Recall Report 23V-107 Page 2 Involved Components : Component Name 1 : SDS2 – 2 Burneer Dorp In Cooktop Component Description : 2 Burner Cooktop
Component Part Number : 3031AST & 3032AST Supplier Identification : Component Manufacturer
Name : Suburban Manufacturing CO Address : 676 Broadway
Dayton Tennessee 37321
Country : United States Chronology :
08/17/2022 A dealer informs Par Nado inc. of a customer with a stove gas leak causing damage to their trailer 08/23/2022 A customer informs Par Nado inc of a stove gas leak causing damaage to their trailer.
08/24/2022 Par Nado inc. informs Suburban Manufacturing CO through their Canadian distributor of two incidents involving their cooktop.
11/24/2022 Par Nado inc. removes Subruban SDS2 cooktop from production as a precaution whille the manufacturer continues their enquiry.
02/08/2023 Par Nado inc. receives notice of recall for the SDS2 cooktop. Description of Remedy :
Description of Remedy Program : In collaboration with Suburban Manufacturing CO Par Nado inc is asking
customers affected by the recall to contact Suburban Customer Service at 423-775-2131 ext 7101 or Par Nado inc at 1-866-806-3666. Suburban will arrange for a regulator support bracket kit to be shipped to the dealer closest to your location. Dealer must have a certified gas appliance technician onsite to do the work. This remedy will be done free of charge and is available since March 13 2023. How Remedy Component Differs from Recalled Component : The remedy reinforces the existing component by adding a bracket. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-107
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Identify How/When Recall Condition was Corrected in Production :
While Suburban Manufacturing CO was investigating the two incidents of gas leaks on stoves reported by Par Nado inc., the manufacturer decided to stop using the Suburban SDS2 2 burner drop in cooktop as a prevention in case of an eventual recall. Par Nado inc. stopped installing the SDS2 cooktop on 11/24/2022. Recall Schedule :
Description of Recall Schedule : The remedy program is scheduled to be published by Suburban
Manufacturing CO on 03/13/2023. Par Nado inc will send the notification letters by 03/31/2023.
Planned Dealer Notification Date : MAR 27, 2023 – MAR 27, 2023
Planned Owner Notification Date : MAR 27, 2023 – MAR 31, 2023
* NR – Not Reported
SEOCONTENT-END
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