Cooktop Gas Valves May Fracture Causing Gas Leak – 2021-2022 Roadtrek Zion, Chase, Zion Slumber, Play, Play Slumber, Zion SRT & Play SRT Recreational Vehicles

SEOCONTENT-START

PN: 206286
3-7-23
676 Broadway Street
Dayton, Tennessee 37321
423-775-2131
www.airxcel.com/suburban
521337/521340 SDS2 FIELD RECALL KIT
INSTRUCTION SHEET
FOR STOCK NUMBERS 3031AST AND 3032AST
This kit is for remedy of SDS2 cooktops under NHTSA recall 23E-002.
Warranty Flat Rate Labor Time 0.25 hrs.
KIT 521337 CONSISTS OF:
(1) BRACKET ASSEMBLY WITH TAPE, PN 064351
(2) SCREW, #6 X .375”, PN 122292
(1) STICKER, CSA SDS2 12VDC, PN 194462 (USED FOR REMEDY OF STOCK NUMBER 3032AST)
(1) LOCTITE 243 THREADLOCKER, PN 410350
KIT 521340 CONSISTS OF:
(1) BRACKET ASSEMBLY WITH TAPE, PN 064351
(2) SCREW, #6 X .375”, PN 122292
(1) STICKER, CSA SDS2 1.5VDC, PN 194460 (USED FOR REMEDY OF STOCK NUMBER 3031AST)
(1) LOCTITE 243 THREADLOCKER, PN 410350
ASSEMBLY INSTRUCTIONS:
1. Open glass lid.
2. Remove (4) black glass bumpers from each corner of the appliance.
3. Using a #2 Phillips screwdriver, loosen the screws under each bumper. This will retract the clamping mechanism that attaches the cooktop to the countertop.
PN: 206286
3-7-23
4. Close glass lid.
5. Lift cooktop free of countertop and place bottom side up on soft working surface. If gas supply piping does not allow removal of cooktop from countertop without disconnecting appliance, shut off the gas supply at the source and disconnect the flare fitting at the appliance. The appliance can now be removed.
6. Remove heat shield from bottom of appliance, setting heat shield, screws, and washers aside.
7. Visually inspect the gas tubes connecting the gas valve to the burner orifice holder for any cracks, splits, etc. Ensure no gas lines are loose by gently pulling the tubing along its axis away from each brass nut. Use only two fingers. If any gas lines are loose, stop the recall kit process and request a replacement unit by contacting Suburban Tech Support at 574-247-9235, option 5.
8. Clean bottom of main top near regulator with a 50/50 mixture of rubbing alcohol and water.
9. Peel red liner from tape on bottom of bracket assembly (064351).
PN: 206286
3-7-23
10. Place bracket assembly over regulator and align screw holes. (Ensure regulator mounting surface is parallel to bottom of main top.)
11. Attach bracket to regulator with two screws (122292).
12. Apply force of 15 lbs. minimum to regulator bracket to firmly adhere VHB tape. (Minimum application temperature of 50°F. If necessary, heat tape and application surfaces prior to adhesion.)
13. Reinstall heat shield using retained screws and washers.
14. Cover “3031AST” with sticker (194460) or cover “3032AST” with sticker (194462) on large heat shield sticker. Clean oily residue as required for proper label adhesion.
15. Turn unit over and open glass lid.
16. Remove both burner control knobs.
17. Using needle nose pliers, remove top nut securing the left valve to the main top. Your cooktop may have one or two nuts securing each gas valve.
PN: 206286
3-7-23
18. Tighten bottom nut if your cooktop had two nuts on each gas valve.
19. Snip tip of Loctite 243 (410350) and apply one drop of threadlocker to approximately 2nd valve thread if each valve has two nuts. Apply one drop of threadlocker to approximately the 4th thread if each valve has only one nut.
20. Install top nut and torque to 20 in-lb.
21. Reinstall control knob.
22. Repeat steps 16 through 20 for the right control.
PN: 206286
3-7-23
23. Reinstallation of unit is reverse of removal. (Steps 1-5) If the gas supply was disconnected, reconnect the gas supply piping and turn on the gas supply. Check for any leaks using an appropriate leak check procedure. See the Installation, Operation, and Maintenance Manual that came with the appliance for more information.
24. This completes the recall remedy steps.

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STOCK NO
SERIAL NO
CONTACT NO
REFERENCE
TIME ALLOWED
TOTAL TIME USED
COST / HR:
TOTAL
LABOUR
0.25 HRS
LABOUR
PARTS
QTY
PARTS
QTY
PARTS
TAX
TOTAL:
ADDRESS, CITY
NHTSA RECALL 23V112 CORRECTIVE ACTION FORM
OWNER (OR DEALER, IF OWNER IS UNKNOWN):
UPON COMPLETION OF THE CORRECTIVE ACTION, PLEASE RETURN THIS FORM TO SUBURBAN MANUFACTURING AT THE ADDRESS ABOVE FOR REIMBURSEMENT
STATE, ZIP CODE
CITY
ADDRESS
STATE, ZIP CODE
PHONE (WITH AREA CODE):
RV SERVICE CENTER:
V.I.N.#
DESC
DESC
TECH
Suburban Cooktop SDS2 Recall 23E002
574-247-9235 Option 5
Dayton TN 37321
676Broadway St.,
WORK ORDER #
SERVICE PERSON:
DATE COMPLETED:
COMMENTS
DETAILS OF CORRECTIVE ACTION THAT WAS COMPLETED
SUBMIT THIS FORM TO
Suburban Tech Support/Warranty Department
FILL OUT AND PROVIDE THIS FORM TO RV DEALER PERFORMING THE CORRECTIVE ACTION
RV DEALER TO SEND THIS FORM TO SUBURBAN TO ORDER RETROFIT KIT
ROADTREK YEAR AND MODEL
SUBURBAN ACCOUNT NUMBER
SUBURBAN COOKTOP STOCK NO AND SERIAL NO NOTE: SERIAL NO IS 9 DIGITS WITH A “Y” AT THE END
Suburban, An Aircel Brand
RETROFIT KIT CORRECTIVE ACTION TO BE COMPLETED BY
PHONE (WITH AREA CODE):

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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-112
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Roadtrek Inc. JUN 14, 2023 NHTSA Recall No. : 23V-112 Manufacturer Recall No. : NHTSA Recall 23E002 Manufacturer Information :
Manufacturer Name : Roadtrek Inc.
Address : 20 Tyler Street
Cambridge 00 N1T0E4 Company phone : 519-745-1160
Population :
Number of potentially involved : 54 Estimated percentage with defect : 100 %
Vehicle Alterer Information :
Vehicle 1 : 2021-2022 Roadtrek Inc Zion, Chase, Zion Slumber, Play, Play Slumber, Zion SRT, Play SRT
Descriptive Information : Suburban Manufacturing has issued NHTSA Recall 23E-002. Suburban Manufacturing has decided that a defect which relates to motor vehicle safety exists in their model SDS2 – 2 burner gas cooktops that were installed in Roadtrek recreational vehicles. The defect could be in all product. Defect is not detectable until the product is subjected to shock or excessive vibration and a crack appears. Therefore we are assuming 100% of our inventory of the product and 100 % of our vehicles in the field that contain this product are affected.
Suburban Manufacturing will provide remedy instructions for our dealers to remedy the problem at no cost to them or the owner.
Production Dates : AUG 18, 2021 – JAN 12, 2023
Description of Defect :
Description of the Defect : vibration or shock can possibly crack the burner supply tube resulting in a propane leak inside the vehicle upon opening the burner gas valve.
FMVSS 1 : 303 – Fuel system integrity – CNG FMVSS 2 : NR
Description of the Safety Risk : The internal aluminum burner tubes connecting the gas valves to the cooktop burners can fracture from excessive vibration or shock which could be experienced in recreational vehicles. The burner tube could crack resulting in a leak of propane when the top burner gas valve is opened to use the appliance. If ignited the propane could result in a fire and/or explosion which could result in personal injury.
Description of the Cause : manufacturing defect
Identification of Any Warning
that can Occur :
propane gas smell as well as propane detector alarm Part 573 Safety Recall Report 23V-112 Page 2 Involved Components : Component Name : SDS2 – RV Cooktop / Cover SS.
Component Description : Stove – 2 brnr-LPG SS w/gls cvr & ignt – SMEV Component Part Number : 3032AST Supplier Identification : Component Manufacturer
Name : Suburban Manufacturing/Aircel Address : 676 Broadway St.,
Dayton Tennessee 37321
Country : United States Chronology :
On February 14, 2023 we received notification from our Suburban Manufacturing distributor that Suburban Manufacturing has issued NHTSA Recall 23E-002 for their model SDS2 – 2 burner propane cooktops. Our inventory was purged of the effected product and we initiated a search of our manufactured vehicle log to determine which vehicles contained the defective products. Description of Remedy :
Description of Remedy Program : Product manufacturer will remedy all defective products How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : defect is not detectable until the crack occurs all inventory was sequestered and contained. Recall Schedule :
Description of Recall Schedule : all owners and dealers have been notified as of May 26, 2023 Planned Dealer Notification Date : MAY 24, 2023 – MAY 26, 2023
Planned Owner Notification Date : MAY 24, 2023 – MAY 26, 2023 The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-112
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Purchaser Information :
The following manufacturers purchased this defective/noncompliant equipment for possible use or installation in new motor vehicles or new items of motor vehicle equipment:
Name : Address :
Country : Company Phone :
* NR – Not Reported

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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-112
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Roadtrek Inc. MAY 24, 2023 NHTSA Recall No. : 23V-112 Manufacturer Recall No. : NHTSA Recall 23E002 Manufacturer Information :
Manufacturer Name : Roadtrek Inc.
Address : 20 Tyler Street
Cambridge 00 N1T0E4 Company phone : 519-745-1160
Population :
Number of potentially involved : 54 Estimated percentage with defect : 100 %
Vehicle Alterer Information :
Vehicle 1 : 2021-2022 Roadtrek Inc Zion, Chase, Zion Slumber, Play, Play Slumber, Zion SRT, Play SRT
Descriptive Information : Suburban Manufacturing has issued NHTSA Recall 23E-002. Suburban Manufacturing has decided that a defect which relates to motor vehicle safety exists in their model SDS2 – 2 burner gas cooktops that were installed in Roadtrek recreational vehicles. The defect could be in all product. Defect is not detectable until the product is subjected to shock or excessive vibration and a crack appears. Therefore we are assuming 100% of our inventory of the product and 100 % of our vehicles in the field that contain this product are affected.
Suburban Manufacturing will provide remedy instructions for our dealers to remedy the problem at no cost to them or the owner.
Production Dates : AUG 18, 2021 – JAN 12, 2023
Description of Defect :
Description of the Defect : vibration or shock can possibly crack the burner supply tube resulting in a propane leak inside the vehicle upon opening the burner gas valve.
FMVSS 1 : 303 – Fuel system integrity – CNG FMVSS 2 : NR
Description of the Safety Risk : The internal aluminum burner tubes connecting the gas valves to the cooktop burners can fracture from excessive vibration or shock which could be experienced in recreational vehicles. The burner tube could crack resulting in a leak of propane when the top burner gas valve is opened to use the appliance. If ignited the propane could result in a fire and/or explosion which could result in personal injury.
Description of the Cause : manufacturing defect
Identification of Any Warning
that can Occur :
propane gas smell as well as propane detector alarm Part 573 Safety Recall Report 23V-112 Page 2 Involved Components : Component Name : SDS2 – RV Cooktop / Cover SS.
Component Description : Stove – 2 brnr-LPG SS w/gls cvr & ignt – SMEV Component Part Number : 3032AST Supplier Identification : Component Manufacturer
Name : Suburban Manufacturing/Aircel Address : 676 Broadway St.,
Dayton Tennessee 37321
Country : United States Chronology :
On February 14, 2023 we received notification from our Suburban Manufacturing distributor that Suburban Manufacturing has issued NHTSA Recall 23E-002 for their model SDS2 – 2 burner propane cooktops. Our inventory was purged of the effected product and we initiated a search of our manufactured vehicle log to determine which vehicles contained the defective products. Description of Remedy :
Description of Remedy Program : Product manufacturer will remedy all defective products How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : defect is not detectable until the crack occurs all inventory was sequestered and contained. Recall Schedule :
Description of Recall Schedule : NR
Planned Dealer Notification Date : MAY 24, 2023 – MAY 26, 2023
Planned Owner Notification Date : MAY 24, 2023 – MAY 26, 2023 The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-112
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Purchaser Information :
The following manufacturers purchased this defective/noncompliant equipment for possible use or installation in new motor vehicles or new items of motor vehicle equipment:
Name : Address :
Country : Company Phone :
* NR – Not Reported

**************************************************************************************************************

OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-112
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Roadtrek Inc. FEB 22, 2023 NHTSA Recall No. : 23V-112 Manufacturer Recall No. : NHTSA Recall 23E002 Manufacturer Information :
Manufacturer Name : Roadtrek Inc.
Address : 20 Tyler Street
Cambridge 00 N1T0E4 Company phone : 519-745-1160
Population :
Number of potentially involved : 54 Estimated percentage with defect : 100 %
Vehicle Alterer Information :
Vehicle 1 : 2021-2022 Roadtrek Inc Zion, Chase, Zion Slumber, Play, Play Slumber, Zion SRT, Play SRT
Descriptive Information : Suburban Manufacturing has issued NHTSA Recall 23E-002. Suburban Manufacturing has decided that a defect which relates to motor vehicle safety exists in their model SDS2 – 2 burner gas cooktops that were installed in Roadtrek recreational vehicles. The defect could be in all product. Defect is not detectable until the product is subjected to shock or excessive vibration and a crack appears. Therefore we are assuming 100% of our inventory of the product and 100 % of our vehicles in the field that contain this product are affected.
Suburban Manufacturing will provide remedy instructions for our dealers to remedy the problem at no cost to them or the owner.
Production Dates : AUG 18, 2021 – JAN 12, 2023
Description of Defect :
Description of the Defect : vibration or shock can possibly crack the burner supply tube resulting in a propane leak inside the vehicle upon opening the burner gas valve.
FMVSS 1 : 303 – Fuel system integrity – CNG FMVSS 2 : NR
Description of the Safety Risk : The internal aluminum burner tubes connecting the gas valves to the cooktop burners can fracture from excessive vibration or shock which could be experienced in recreational vehicles. The burner tube could crack resulting in a leak of propane when the top burner gas valve is opened to use the appliance. If ignited the propane could result in a fire and/or explosion which could result in personal injury.
Description of the Cause : manufacturing defect
Identification of Any Warning
that can Occur :
propane gas smell as well as propane detector alarm Part 573 Safety Recall Report 23V-112 Page 2 Involved Components : Component Name : SDS2 – RV Cooktop / Cover SS.
Component Description : Stove – 2 brnr-LPG SS w/gls cvr & ignt – SMEV Component Part Number : 3032AST Component Name : NR Component Description : NR Component Part Number : NR Supplier Identification : Component Manufacturer
Name : Suburban Manufacturing Address : 676 Broadway St.,
Dayton Tennessee 37321
Country : United States Chronology :
On February 14, 2023 we received notification from our Suburban Manufacturing distributor that Suburban Manufacturing has issued NHTSA Recall 23E-002 for their model SDS2 – 2 burner propane cooktops. Our inventory was purged of the effected product and we initiated a search of our manufactured vehicle log to determine which vehicles contained the defective products. Description of Remedy :
Description of Remedy Program : Product manufacturer will remedy all defective products How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : defect is not detectable until the crack occurs all inventory was sequestered and contained. Recall Schedule : The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-112
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Recall Schedule : NR
Planned Dealer Notification Date : MAR 01, 2023 – MAR 08, 2023
Planned Owner Notification Date : MAR 01, 2023 – MAR 08, 2023
Purchaser Information :
The following manufacturers purchased this defective/noncompliant equipment for possible use or installation in new motor vehicles or new items of motor vehicle equipment:
Name : Address :
Country : Company Phone :
* NR – Not Reported

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